Black Shark 2 Camera Problem (There is a black gap at the top on 16:9) - Xiaomi Black Shark 2 Questions & Answers

Hi Guys, i have a problem with my bs2
whenever i tried to open the camera, there is a black gap at the top, but weird whenever i used another apps like google lens and etc, the black gap is disappear.
i already try to factory reset and still no luck for this
please take a look at the screenshot below
Screenshot here.
and second the slowmotion features is a time lapse, i tried to capture 10 sec but its move so fast.
please help me for this, im quite clueless here.
Thanks and Regard for you guys
Mike

It shouldn't be full screen. The black bars are intentional. The screen is 19.5:9. You're taking pictures in 16:9. If Lens and others show full screen, then they are either cropping after, or the images aren't being taking in 16:9 ratio.

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thibistin said:
Up plz
Click to expand...
Click to collapse
Looks like a hardware defect or Parkinson's. Maybe you could try taking a picture using a stand/table and place the phone carefully against something like a book to take a perfectly still picture?
I tried what you said but the camera shakes alone,
Choristav said:
Looks like a hardware defect or Parkinson's. Maybe you could try taking a picture using a stand/table and place the phone carefully against something like a book to take a perfectly still picture?
Click to expand...
Click to collapse
I tried what you said but the camera shakes alone,
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