Bootloader - Amazon Moto G7 with Alexa Hands-Free – Unlocked – 64 GB – Clear White - Moto G7 Questions & Answers

Took a gamble and purchased a G7 through Amazon, fast shipping and easy returns.
It showed XT1962-1 and came with all of the Amazon apps pre-loaded. I went to the motorola bootloader unlock page and attempted to unlock it. ***IT WORKED!!!!!***.
After bootloader was unlocked, I took a bigger chance and attempted to patch the boot.img from the XT1962-1 retus stock rom. Patched appeared to be successful so I copied it back over to desktop and then flashed it back to the g7. Uh oh, now it is stuck on unlocked device screen followed by a very brief motorola splash screen then back to device is unlocked.
Tried flashing stock boot.img back with the same results. Decided to go ahead and flash full stock room back using the commands from flashflile.xml.
Rebooted and back working. Shut it down and attempted to put the patched boot.img back on and this time IT BOOTS.
installed magisk app and confirmed root. SUCCESS!

Can you please explain to a beginner what you did, and what do you mean by "flash full stock room back using the commands from flashflile.xml"?
Thanks for your time

steps
I can only tell you what worked for me and can't offer any advice or assistance if you try this and run into trouble. If you aren't comfortable with flashing or don't have a spare backup phone in-case you run into trouble then I wouldn't recommend this.
I grabbed the stock XT1962-1 retus stock image from here:
https://mirrors.lolinet.com/firmware/moto/river/official/RETUS/
unzipped it to a folder and then dropped adb/fastboot into the same folder. I did NOT erase the modem or userdata/ddr since it was a new phone that wasn't setup to begin with.
From command prompt in the folder with the unpacked stock rom in it, run these commands. I would recommend one at a time to watch for errors.
Let it reboot once to make sure it worked. The first boot may take a while.
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
rem fastboot erase modemst1
rem fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system_b system_b.img_sparsechunk.0
fastboot flash system_b system_b.img_sparsechunk.1
fastboot flash system_b system_b.img_sparsechunk.2
fastboot flash vendor vendor.img_sparsechunk.0
fastboot flash vendor vendor.img_sparsechunk.1
fastboot flash vendor vendor.img_sparsechunk.2
fastboot flash oem oem.img
fastboot flash oem_b oem_other.img
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot reboot

does hands free alexa still work though after flashing? Supposedly the hands free alexa option only works with the amazon rom.

I followed this procedure on a moto g7 power and it worked as well. I didn't have any issues booting up the first time after patching the patched boot image that magisk created like you did. I'll comment over on the g7 power board, but wanted to thank you for your instructions.

Can I safely assume that after flashing the stock rom, the phone is not converted to a stock g7 instead of Amazon branded one
Thanks.
Sent from my MI 8 Lite using Tapatalk

rootuser11 said:
Can I safely assume that after flashing the stock rom, the phone is not converted to a stock g7 instead of Amazon branded one
Click to expand...
Click to collapse
I can only say what I have experienced on my phone. It is stock, hands free alexa does appear to work. I have a buddy at work with stock g7 and the installed apps appear the same. I can't visually tell a difference between the 2 phones other than under about phone my software channel shows amazon. Others with more experience may have more information to offer you however it worked for me and I haven't had any issues and great battery life so far.

timecutter said:
I can only say what I have experienced on my phone. It is stock, hands free alexa does appear to work. I have a buddy at work with stock g7 and the installed apps appear the same. I can't visually tell a difference between the 2 phones other than under about phone my software channel shows amazon. Others with more experience may have more information to offer you however it worked for me and I haven't had any issues and great battery life so far.
Click to expand...
Click to collapse
Hmm ok. It seems like Amazon stuff still resides somewhere to indicate that the phone is related to Amazon. Ugh..
Sent from my MI 8 Lite using Tapatalk

I cannot find Netflix in Google play store
timecutter said:
I can only say what I have experienced on my phone. It is stock, hands free alexa does appear to work. I have a buddy at work with stock g7 and the installed apps appear the same. I can't visually tell a difference between the 2 phones other than under about phone my software channel shows amazon. Others with more experience may have more information to offer you however it worked for me and I haven't had any issues and great battery life so far.
Click to expand...
Click to collapse
Hi timecutter,
I have a Moto G7 (US version) with Amazon Alexa Hands-Free – Unlocked, with its firmware totally replaced with the Stock US retail firmware. Everything is fine except I cannot run Netflix. I cannot find Netflix from Google play store. I tried to download several netflix apk files from apkmirror.com and install them but all of them failed to run with the message that the version of Netflix is not compatible with my phone.
Does this happen to you? Which version of netflix did you use? Where did you get it?
Thanks.

Related

Any Wifi and data fixes on xt1625

I have a second Moto G4 and I was curious if anyone got a fix for these issues? it happened a while back when I was trying to go back to factory image. there was a lot of errors. I cant seem ti find the screenshots of the errors that I got at the time. This was around January or so.There is no Mac Address in settings and theres no ip no way to turn data on and when I try wifi. it automatically shuts off. Doesn't detect my Sim Card or Service. says Emergency calls only
I have the same problem, I have got the sim working but no wifi or bluetooth yet.
When I load adb shell and grep the wireless module it says "WCNSS DRIVER NOT FOUND" even though it is there.
I found fix. Delete the old os completely and have the right stock os ready to adb flash. Id say google ATHENE_MPJ24.139-49_cid50_subsidy-DEFAULT_CFC.xml .. then put it in your minimal adb and fastboot file. go to bootloader and then back to computer to do the shift right click in the file on pc and get terminal up and copy and paste this
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Fastboot flash logo logo.bin
The fastboot restart the device and you should be back with the wifi and data. I bought a new phone in feb or march because of this issue and couldn't find a fix till I googled constantly.
I had to delete the os completely and then flash the factory boot image with
AArnold2 said:
I have the same problem, I have got the sim working but no wifi or bluetooth yet.
When I load adb shell and grep the wireless module it says "WCNSS DRIVER NOT FOUND" even though it is there.
Click to expand...
Click to collapse
NeroCZA said:
I found fix. Delete the old os completely and have the right stock os ready to adb flash. Id say google ATHENE_MPJ24.139-49_cid50_subsidy-DEFAULT_CFC.xml .. then put it in your minimal adb and fastboot file. go to bootloader and then back to computer to do the shift right click in the file on pc and get terminal up and copy and paste this
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Fastboot flash logo logo.bin
The fastboot restart the device and you should be back with the wifi and data. I bought a new phone in feb or march because of this issue and couldn't find a fix till I googled constantly.
I had to delete the os completely and then flash the factory boot image with
Click to expand...
Click to collapse
What are the proper steps to completely remove your entire OS safely? Do you mean to just overwrite the current one?
This procedure overwrites your current or completely. You will lose the contents of the internal SD card
Sent from my LG-LS980 using Tapatalk
dayne.rhoades said:
What are the proper steps to completely remove your entire OS safely? Do you mean to just overwrite the current one?
Click to expand...
Click to collapse
Save what you want and it should be safe to just completely wipe your phone cache and all no overwrite.. Then have the stock ready to flash in the file on computer and do the the above steps. Ive done it on both my moto g4's because on my main one which I'm sending off to Motorola for screen repairs, I wiped my phone without thinking about the stock os. panicked but remembered the back to stock steps and attempted them. Ive always gotten errors or wifi and data wipe from over writing with the codes. So I just flashed on the one I deleted OS off of and it worked.
tekweezle said:
This procedure overwrites your current or completely. You will lose the contents of the internal SD card
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
Yeah sadly you will lose everything unless you have it all saved. I was mad about losing a lot of things but I was having screen issues and data wifi issues to try to fix. I do have data and wifi now. I just wish I saved what I could.
Would the android data recovery program recover anything? Ive been searching how to recover wiped data. Internet is full of info on how wiped data can be recovered. I just want the text messages and stuff. I had important things in some the text messages I lost
You should save to the external SD card.
Sent from my LG-LS980 using Tapatalk
Delete the old OS via twrp?
You should have made a backup with twrp. Then you could restore your os as it was.
Sent from my Moto G (4) using Tapatalk
Nope the firmware linked above caused the phone to go in to a boot loop.
AArnold2 said:
Delete the old OS via twrp?
Click to expand...
Click to collapse
Yeah that's what I did. Then I flashed the stock rom I googled. Ive been trying to update to nougat for past 2 days since I got back to proper stock rom.
you can;t flash any of the official firmwares via TWRP. You can flash a custom rom or restore a backup of your OS though.
to flash/reload an official firmware, you need ADB and fastboot running from a computer.
Exactly. Don't try with TWRP.
tekweezle said:
you can;t flash any of the official firmwares via TWRP. You can flash a custom rom or restore a backup of your OS though.
to flash/reload an official firmware, you need ADB and fastboot running from a computer.
Click to expand...
Click to collapse

Please help. Not sure what to do next.

Hi all,
I have a Moto G5 Plus that I brought on Amazon Prime day (11/07/17). and after trying to install TWRP I have ran into problems.
Heres what happened and where I'm left.
1) I unlocked the Bootlloader via moto website. No problems I now receive the BS message about the phone being unlocked.
2) Tried flashing twrp_3.1.1-0_potter.zip using "fastboot flash recovery twrp_3.1.1-0_potter.img"
Whenever I performed this command and rebooted in recovery I was never taken into the TWRP screen, but taken a screen showing a droid on it back with a message saying no command. I found how to bring up the command menu, but trying to flash the custom roms from the stock recovery always failed.
3) I used this article https://forum.xda-developers.com/g5-...-plus-t3605667 and found using this did allow me to boot into the TWRP screen. The only difference i noticed was that when i used the article mentioned above to get into TWRP the phone displayed the Moto boot ami before going into TWRP. It never did this when i used the Flash command manually.
4) Once in TWRP i flashed supersu and the RR .img, wiped cache etc..
On exiting TWRP I was asked whether I wanted TWRP installed as a system app, i selected yes to this question and now.....
5) BRICKED!!!
My moto will only boot into fastboot now and I get this message:-
Start up failed:
the bs about software repair assistant etc.
ap fastboot Flash Mode (secure)
Error: failed to load kernel!
Fastboot Reason: Fall-through from charge boot mode
usb....
6) I tried using this article https://forum.xda-developers.com/g5-plus/how-to/npn25-137-33-stock-firmware-t3577081
But I'm unsure of this version to use?
My question is can anyone help me to at least get my phone working again. Thanks will be paid.
JammieB said:
I have a Moto G5 Plus that I brought on Amazon Prime day (11/07/17). and after trying to install TWRP I have ran into problems.
Click to expand...
Click to collapse
Which Amazon Moto G5 Plus did you buy on Prime Day? The cheaper subsidized Amazon Prime version with ads or the more expensive non subsidized version without ads?
Apparently you cannot unlock the bootloader on the subsidized ad based Amazon Prime version. This is well discussed. One such discussion from the Lenovo/Moto support forum:
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Is-there-anyway-to-unlock-my-Moto-G5-Plus-from-Amazon/td-p/3638019
If one does a forum search on this site they'll find past discussions indicating the bootloader on Amazon Prime subsided Moto G5 Plus phones cannot be unlocked.
Try the Toolkit.
Once in it flash the TWRP and boot_image and try rebooting. If that doesn't work flash the Stock ROM and then flash the TWRP and boot_image. Once you get those flashed you should be able to flash the latest TWRP using fastboot.
Please let me know if that fixed it.
Thanks,
CP
cyber_prometheus said:
Try the Toolkit.
Once in it flash the TWRP and boot_image and try rebooting. If that doesn't work flash the Stock ROM and then flash the TWRP and boot_image. Once you get those flashed you should be able to flash the latest TWRP using fastboot.
Please let me know if that fixed it.
Thanks,
CP
Click to expand...
Click to collapse
Thanks for the suggestion, however I have tried this toolkit already and when connecting the USB cable, the toolkit only ever says connecting to device, but never manages to actually connect. As such, no command from the toolkit can be run, as when tried I get a "no device" message.
Also when I try to use the toolkit to install Windows 64bit driver, the install stops telling me I have a newer driver installed already.
Do you think I should uninstalled the newer device driver or should the toolkit still connect using the newer driver?
bennor3814 said:
Which Amazon Moto G5 Plus did you buy on Prime Day? The cheaper subsidized Amazon Prime version with ads or the more expensive non subsidized version without ads?
Apparently you cannot unlock the bootloader on the subsidized ad based Amazon Prime version. This is well discussed. One such discussion from the Lenovo/Moto support forum:
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Is-there-anyway-to-unlock-my-Moto-G5-Plus-from-Amazon/td-p/3638019
If one does a forum search on this site they'll find past discussions indicating the bootloader on Amazon Prime subsided Moto G5 Plus phones cannot be unlocked.
Click to expand...
Click to collapse
Im 100% confident that my moto has had its bootloader unlocked and that I was not sold a Moto G5 Plus with amazon ads.....
Thanks for your suggestion though.
FIXED back to stock rom. Here's what I did:-
1) Downloaded the stock rom from https://forum.xda-developers.com/g5/how-to/npp25-137-33-stock-firmware-moto-g5-t3577084
Used the mega link it took 5mins (1.4 mbps) to download.
2) Then run these commands:- (thanks to https://forum.xda-developers.com/member.php?u=5033408)
fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (gave error about bootloader)
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot oem lock
fastboot reboot
It still see the annoying unlocked bootloader screen, but my moto boots into the stock rom.
I'm not giving up on getting a custom rom onto this device, but thanks to anyone who's helped me to get back to square one.
JammieB said:
Thanks for the suggestion, however I have tried this toolkit already and when connecting the USB cable, the toolkit only ever says connecting to device, but never manages to actually connect. As such, no command from the toolkit can be run, as when tried I get a "no device" message.
Also when I try to use the toolkit to install Windows 64bit driver, the install stops telling me I have a newer driver installed already.
Do you think I should uninstalled the newer device driver or should the toolkit still connect using the newer driver?
Click to expand...
Click to collapse
I didn't install the drivers with the toolkit. Was your phone connected to it in fastboot mode? That's what I had to do to get it to detect mine.
If you can't get the toolkit to work you can still use fastboot to flash the included version of TWRP and the modified boot_image. They're located in TOOLKIT_DIR\resources\app.asar.unpacked\files.
CP

Complicated problem, never came across in the whole lifetime of my android usage.

TLR: Phone boots up and says. Launcher has stopped working, contacts has stopped working and etc.
Ok so i bought Moto G4 XT1625, yesterday. Was very happy with the device. It came with Android 6.0.1, i updated it to nougat 7.0.
But in android 6.0 and 7.0 both i noticed the phone giving random apps freezes and randomly even restarting on 7.0. The problem was minimal so i rebooted the phone 2,3 times and made it working. Then i received another update "NPJS25.93-14-4" on that update the phone got successful but bootlooped when booting for the first time on that update. I thoughts its ok so rebooted to bootloader and booted the phone from bootloader. the phone booted. after that another update came "NPJS25.93-14- (5 or 8) i dont remember properly" in this update the update failed during the installation. Keep in mind that i did not touch anything before this update. The phone was totally stock with stock recovery and everything. On this update the phone failed the update and i got constant bootloop no matter if i factory reset or erase cache it kept bootlooping, now i unlocked the bootloader and installed twrp and flashed a custom stock rom it crash on the boot. Again the random app has stopped working error came continously making the phone unusable. Then i flashed the stock rom correct firmware and everything it bootlooped again, then i rebooted numerous times the phone booted fine. Installed apps. This time did not get any app has stopped working error. Then rebooted the phone to install the sim card phone bootlooped again. Im 99% sure this is a hardware issue. Can somebody enlighten me? Whats going on in here? Thanks. I never faced this kind of problem ever in my life, i have bought more than 100 devices.
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
strongst said:
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
Click to expand...
Click to collapse
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
whizinc said:
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
Click to expand...
Click to collapse
Good luck:good:
UPDATE
It did not get past the "Checking Network" thing and after pressing the power button screen went black but i could see nav bar and status bar only. The phone has faulty hardware. Im now sure. Going to get it back tomorrow from where i bought it. Lets hope i get a refund or replacement. I bought it from a local mobile mall.
strongst said:
Good luck:good:
Click to expand...
Click to collapse
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
whizinc said:
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
Click to expand...
Click to collapse
Have you installed any third-party apps or restored them?
strongst said:
Have you installed any third-party apps or restored them?
Click to expand...
Click to collapse
nope, not a single app. Everything is clean and properly flashed.
whizinc said:
nope, not a single app. Everything is clean and properly flashed.
Click to expand...
Click to collapse
Snapchat is pre-installed?
strongst said:
Snapchat is pre-installed?
Click to expand...
Click to collapse
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
whizinc said:
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
Click to expand...
Click to collapse
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
posted in a new thread because the problem did not belong to the rom's thread, im sorry did i do something wrong? No. I did not flash the stock custom rom before all of this. I never wanted to flash a custom rom. The thing is the phone failed an OTA update which let me to come to this decision. The phone failed ".5" update and after that it bootlooped. So i thought flashing twrp and flash a custom rom with a clean install would fix it but even the custom rom the " xxx app stopped working error" came continously.
After that i followed echo92's guide and flashed the whole stock rom through fastboot. Still same issue. Random apps crashing.
I think this is hardware issue. Because every idea has been fail till now.
What do u say?
edit: note: when the phone failed ".npj25.93-14-5" update it was completely stock and i did not even touch anything, i dont know why it failed on the first place?
strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
echo92 said:
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
Click to expand...
Click to collapse
No no, You got the story wrong. Let me make it correct.
1: Bought the phone from a local mobile mall i have 3 days warranty left. (Phone was on Android 6.0 update)
2: Did not touch the phone. Just installed my daily apps. i.e: whatsapp,facebook and stuff.
3hone started doing odd things like auto touch while charging and apps saying "force stopped" error
4:Then i thought that this is Android 6.0 bug on Moto g4, so i should update it via OTA.
5: Updated to 7.0 same issues.
6:I saw another update did it as well 14-4 update. This update caused bootloop but i managed to make it through by booting from bootloader.
7: Then saw another update 14-5 and that update failed. (WHILE THE WHOLE PHONE WAS ON STOCK STATE) Why did the update fail? I didnt even touch the recovery or anything at that time.
8: Then i flashed the custom rom and the rest of the story goes on as u mentioned in the post.
And yes i cleaned flash the rom with the OEMlock.bat script that the guy above gave to me. It included all things such as boot,modem and all stuff. So it was def a clean install.
"fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem lock
fastboot reboot"
This was the script i used to flash the fastboot rom which is 14-4.
Then again got force stop errors and the 14-5 update failed causing bootloop again.
I just have 2 hours to check the devices further or else im gonna return it today. Thanks
MisterSteve said:
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
Click to expand...
Click to collapse
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
whizinc said:
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
Click to expand...
Click to collapse
Oh, you didn't mention that you have bought a used device! Bring it back to the shop and buy another/new one. Who knows what's wrong with that device or which history it has...
Apologies for getting the story mixed up, the information you provided in your corrected post and subsequently makes the situation worse though. Sounds like you bought a device exhibiting ghost touching or the beginnings of ghost touch and possibly was hard bricked/had the incorrect firmware flashed previously. As strongst mentioned, return that device. It sounds like it'll be more trouble than it's worth... especially for a used device.
UPDATE
I returned the handset to the shop guy, he was skeptical at first but then he gave it to another guy who said that the phone would go in used market claim and then after that he'll either return me the money or give me a new G4 device. I'll have to wait till monday. It sucks. Anyways Thanks alot guys for the help i appreciate it alot.
Feel free to lock the thread @ moderators.

Stuck in Bootloop

I'm currently stuck in a bootloop with a rooted (Prime Exclusive) Moto G5 Plus. Every time I turn on the phone or restart the phone, I keep getting sent to TWRP Recovery, and can't boot into the system. What I want to do is just restore this phone to the stock firmware and factory reset my device. Please help me.
FamilyGuy0395 said:
I'm currently stuck in a bootloop with a rooted (Prime Exclusive) Moto G5 Plus. Every time I turn on the phone or restart the phone, I keep getting sent to TWRP Recovery, and can't boot into the system. What I want to do is just restore this phone to the stock firmware and factory reset my device. Please help me.
Click to expand...
Click to collapse
Download your actual firmware, unpack it into your fastboot folder (recommend: Minimal ADB & Fastboot), bring your device in fastboot mode and flash everything one after the other:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
Sent from my Moto G5 Plus using XDA Labs
@Wolfcity Can you be more clear as to what you mean by my "actual firmware"? I'm not sure what firmware version my device is on, nor can I find any repository on the Internet to download said firmwares for the (Prime Exclusive) Moto G5 Plus.
FamilyGuy0395 said:
@Wolfcity Can you be more clear as to what you mean by my "actual firmware"? I'm not sure what firmware version my device is on, nor can I find any repository on the Internet to download said firmwares for the (Prime Exclusive) Moto G5 Plus.
Click to expand...
Click to collapse
As you have flashed a TWRP you must have your bootloader unlocked. You need the firmware that your device was on when you did that.
Downgrading i.e. flashing an older firmware can brick your device.
The newer firmwares for reteu/retus are ending on 93-x, like
POTTER_NPNS25.137-93-4 (january security patch)
POTTER_NPNS25.137-93-8 (march security patch)
POTTER_NPNS25.137-93-10 (april security patch)
Earlier ones had another number scheme.
Firmware for India, Brazil and Asia Pacific is ending on 92-x.
I don´t know the Prime exclusive edition but I don´t think that it uses another firmware. But I heard of a Amazon version with ads and an unlockable bootloader?
How did you unlock then? Or are there different versions?
@Wolfcity I really don't know how to respond, but I can't figure this out. I don't know what firmware version to install, I don't know where I can find the firmware version, and whenever I try to run a fastboot command through adb I get stuck on an infinite "waiting for device" message. Can you please help me with step-by-step instructions on how to fix this?
FamilyGuy0395 said:
@Wolfcity I really don't know how to respond, but I can't figure this out. I don't know what firmware version to install, I don't know where I can find the firmware version, and whenever I try to run a fastboot command through adb I get stuck on an infinite "waiting for device" message. Can you please help me with step-by-step instructions on how to fix this?
Click to expand...
Click to collapse
Here are some firmware sources:
https://androidfilehost.com/?a=show&w=files&flid=171014
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25&page=1
I can´t tell you on which firmware you were when you unlocked your bootloader. And the next problem is that you can´t run any fastboot commands, you need fastboot to flash the stock firmware with the commands I posted above.
Have you the latest Motorola drivers and something like Minmal ADB & Fastboot installed?
1) from TWRP run "Bootloader reboot"
2) send the command "fastboot devices" receive the serial number of the phone. Once you have obtained the serial download "POTTER_NPNS25.137-93-4_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.info.txt" and execute the commands as suggested.
@Wolfcity, @antonio52 Thank you guys SO much! I finally got around to doing this, and my device is running perfectly well now! I couldn't have done it without you!
FamilyGuy0395 said:
@Wolfcity, @antonio52 Thank you guys SO much! I finally got around to doing this, and my device is running perfectly well now! I couldn't have done it without you!
Click to expand...
Click to collapse
You're welcome. Nice to hear you got it working again.
Sent from my Moto G5 Plus using XDA Labs

Need help going back to full stock

Hi! I currently have NPNS25.137-92 running thanks to a TWRP backup I did before going custom Pie on my G5+. I'd like to go back to stock so that TWRP is removed, bootloader locked and I can take official OTAs up to Oreo or whatever it is. What is the best way to achieve this? I could flash the latest Oreo TWRP flashable build, but that way it won't accept OTAs right?
Any help will be greatly appreciated.
Cheers
guillermohs9 said:
Hi! I currently have NPNS25.137-92 running thanks to a TWRP backup I did before going custom Pie on my G5+. I'd like to go back to stock so that TWRP is removed, bootloader locked and I can take official OTAs up to Oreo or whatever it is. What is the best way to achieve this? I could flash the latest Oreo TWRP flashable build, but that way it won't accept OTAs right?
Any help will be greatly appreciated.
Cheers
Click to expand...
Click to collapse
First thing: You don't have to lock the bootloader to receive and install OTA, this is a widespread fallacy.
And yes, with a TWRP flashable build you won't be able to apply OTA updates.
To get back on track you will have to flash a full fastboot ROM, best would be the latest one available for your region.
Firmwares can be found here:
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Oreo builds for the US are ending on 85-17-x (where 17-4 is the latest), for other regions it's 85-13-x , here the latest one is 85-13-5 (December security patch).
You will lose your data so backup your stuff.
Wolfcity said:
First thing: You don't have to lock the bootloader to receive and install OTA, this is a widespread fallacy.
And yes, a TWRP flashable build won't be able to apply OTA updates.
To get back on track you will have to flash a full fastboot ROM, best would be the latest one available for your region.
Firmwares can be found here:
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Oreo builds for the US are ending on 85-17-x (where 17-4 is the latest), for other regions it's 85-13-x , here the latest one is 85-13-5 (December security patch).
Click to expand...
Click to collapse
Thanks for your answer, I'm looking but I guess firmwares for my region (retar) are difficult to find. Flashing retus won't affect the usage? Finally, to flash that image you must unzip it and paste that long chunk of fastboot commands I've seen around here right?
guillermohs9 said:
Thanks for your answer, I'm looking but I guess firmwares for my region (retar) are difficult to find. Flashing retus won't affect the usage? Finally, to flash that image you must unzip it and paste that long chunk of fastboot commands I've seen around here right?
Click to expand...
Click to collapse
No, flashing the US variant won't affect usage. It's possible that you don't receive OTA updates in the future anymore because the ones pushed in your region may be for the other update channel. Would be good to find out which Oreo build has been pushed to your region, maybe you can elaborate it via Google.
Yes, you have to unzip the firmware in your adb/fastboot folder on your PC and enter all fastboot commands, you can also use a flashall.bat with all commands in it. You have to copy that bat into your adb/fastboot folder too and just click it.
Here's one:https://www.dropbox.com/s/zfh67uzfle9hsco/flashallO.bat?dl=0
There are some tutorials around how to do it all but some are a bit outdated. I'm about to write an actual one.
You need Motorola drivers on your PC:
https://drive.google.com/file/d/0B0WGdtNWubBJYnlDcWRBZXltanc/view?usp=sharing
and something like Minimal Adb & Fastboot:
https://drive.google.com/file/d/10NEzpxKpYWfq-HdK42ctwoEnCg-BfsRQ/view?usp=sharing
If you're not familiar with this procedure you can also give Lenovo Motorola Smart Assistant a shot:
https://support.lenovo.com/de/de/downloads/ds101291
Wolfcity said:
No, flashing the US variant won't affect usage. It's possible that you don't receive OTA updates in the future anymore because the ones pushed in your region may be for the other update channel. Would be good to find out which Oreo build has been pushed to your region, maybe you can elaborate it via Google.
Click to expand...
Click to collapse
I'm searching for images for retar channel but with no luck. Having flashed retus image, won't I be getting OTA updates pushed on retus?
You should write that tutorial, there is no such thing as too many well written tutorials!
I'm comfortable using fastboot and adb, I just never used them to go back to stock and finding the right firmware for potter seems hard for what I'm reading.
guillermohs9 said:
I'm searching for images for retar channel but with no luck. Having flashed retus image, won't I be getting OTA updates pushed on retus?
You should write that tutorial, there is no such thing as too many well written tutorials!
I'm comfortable using fastboot and adb, I just never used them to go back to stock and finding the right firmware for potter seems hard for what I'm reading.
Click to expand...
Click to collapse
I'll take a look what firmware has been pushed to your region. If you're on the wrong update channel you won't receive OTA updates because Motorola/Lenovo only pushes one update for every location, either the US version (17-x) or the other one (13-x).
I'm writing on that guide but it will be a bit extensive because it should cover unlocking/flashing/rooting/decrypting/locking, the whole thing.
Sorry for interrupting but I would like you have your advise.
I returned from custom pie to 8.1 stock flashed through fastboot. I'm from Belgium, I took the build OPS28.85-17. Reteu channel. This is sept 18 security patch.
I don't receive an ota for an updated security patch.
How can I flash OPS28.85-17-4 without losing data? With some fastboot commands? Wich ones? Tnx for help:good:
BartKey said:
Sorry for interrupting but I would like you have your advise.
I returned from custom pie to 8.1 stock flashed through fastboot. I'm from Belgium, I took the build OPS28.85-17. Reteu channel. This is sept 18 security patch.
I don't receive an ota for an updated security patch.
How can I flash OPS28.85-17-4 without losing data? With some fastboot commands? Wich ones? Tnx for help:good:
Click to expand...
Click to collapse
No need to apologize for interrupting, this is not a private chat. 17-4 is the US firmware, you'll have to change to OPS28.85-13-x to receive OTA updates here in Europe. Even when your "about phone" setting tells you you're on reteu, the firmware number is what makes the difference.
If your main goal is not to lose your data you can flash the 17-4 firmware by fastboot and omit the line "erase userdata". But you still won't receive future OTA updates as you're on the wrong firmware. You can try to flash the latest available fastboot firmware for Europe which is OPS28.85-13-3 and omit the "erase userdata" line too. The source for the firmwares is posted above, it's https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
As written above, a guide how to do it will follow.
The fastboot commands are the same as in the flashall.bat also posted above:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash oem oem.img
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot reboot
I flashed the retus Oreo firmware you suggested with the commands you uploaded to Dropbox but upon rebooting I get a "No command" screen and it's stuck there.
Edit: flashed Twrp now it says "bad key" on the unlocked device screen but it boots into stock Oreo.
I get the thing about the region. The device still says it's on retar so with retus firmware it will not take OTAs if I understood correctly.
guillermohs9 said:
I flashed the retus Oreo firmware you suggested with the commands you uploaded to Dropbox but upon rebooting I get a "No command" screen and it's stuck there.
Click to expand...
Click to collapse
Have you omitted the "erase userdata" line?
If that screen appears the device seems to be waiting for a reboot.
Edit: Ok, good to hear it's booting now.
The " bad key" screen is normal, you should have seen it after unlocking the bootloader.
Wolfcity said:
Have you omitted the "erase userdata" line?
If that screen appears the device seems to be waiting for a reboot.
Edit: Ok, good to hear it's booting now.
The " bad key" screen is normal, you should have seen it after unlocking the bootloader.
Click to expand...
Click to collapse
It used to say N/A instead. I don't mind. The problem now is that it always tries to boot into recovery.
guillermohs9 said:
....
I get the thing about the region. The device still says it's on retar so with retus firmware it will not take OTAs if I understood correctly.
Click to expand...
Click to collapse
As I said, depends on which firmware has been rolled out in your country.
What's your actual firmware number?
wolfcity said:
as i said, depends on which firmware has been rolled out in your country.
What's your actual firmware number?
Click to expand...
Click to collapse
opss28.85-17-4
guillermohs9 said:
opss28.85-17-4
Click to expand...
Click to collapse
Ok, that's the latest US build, so it can't find OTA now. Btw I don't think that we will see too many updates as the Moto G5+ isn't that new anymore so it's not such a big thing.
I haven't found out which firmware is the right one for your country, if I find out something I'll let you know.
As you said, no need to care about the bad key screen, I just flashed a custom bootlogo to get rid of it.
About booting into recovery, here's a thread about it: https://forum.xda-developers.com/showthread.php?p=74109609#post74109609
First try to wipe cache/dalvik in TWRP.
Than try enter "fastboot oem fb_mode_clear" from PC.
If that doesn't help try the mentioned dd commands from the thread in TWRP terminal.
It's a known problem.
Wolfcity said:
Ok, that's the latest US build, so it can't find OTA now. Btw I don't think that we will see too many updates as the Moto G5+ isn't that new anymore so it's not such a big thing.
I haven't found out which firmware is the right one for your country, if I find out something I'll let you know.
As you said, no need to care about the bad key screen, I just flashed a custom bootlogo to get rid of it.
About booting into recovery, here's a thread about it: https://forum.xda-developers.com/showthread.php?p=74109609#post74109609
First try to wipe cache/dalvik in TWRP.
Than try enter "fastboot oem fb_mode_clear" from PC.
If that doesn't help try the mentioned dd commands from the thread in TWRP terminal.
It's a known problem.
Click to expand...
Click to collapse
Thanks! I figured the same about the future updates, now Motorola is focused on newer devices so december security patch is enough.
I am on stock, unrooted, relocked bootloader now. I used the commands you provided (included erase userdata) then had to flash TWRP, flash magisk, use adb shell and dd to clear that misc partition (so it boots into system), and finally did
fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash boot boot.img
fastboot oem lock
to relock bootloader. It works as expected now and it's ready to be used by anyone.
Thanks a lot
Wolfcity said:
No need to apologize for interrupting, this is not a private chat. 17-4 is the US firmware, you'll have to change to OPS28.85-13-x to receive OTA updates here in Europe. Even when your "about phone" setting tells you you're on reteu, the firmware number is what makes the difference.
If your main goal is not to lose your data you can flash the 17-4 firmware by fastboot and omit the line "erase userdata". But you still won't receive future OTA updates as you're on the wrong firmware. You can try to flash the latest available fastboot firmware for Europe which is OPS28.85-13-3 and omit the "erase userdata" line too. The source for the firmwares is posted above, it's https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
As written above, a guide how to do it will follow.
The fastboot commands are the same as in the flashall.bat also posted above:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash oem oem.img
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse
Thanks a lot @Wolfcity
I came from OPS28.85-17, without updates available.
Now I flashed OPS28.85-13 with your instructions not to erase userdata.
Checking for updates: 13.3 available -> installed
13.5 available -> installed and "up to date" security patch dec 2018
:good:
@guillermohs9 @BartKey: Great to hear everything is working! I will add your experiences to the upcoming tutorial.

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