Help recover data of Nokia 6 stuck in logo, bootloop, after Android 9.0 update - Nokia 6 Questions & Answers

I have update my Nokia 6 to Android 9.0 but its stuck on the Nokia logo. Is there a way to recover from bootloop without hard reset? I have no experience in flashing and do not understand most of the terminologies used, so please treat me as a beginner.

I have the same problem.. have you found a way?

viennazar said:
I have the same problem.. have you found a way?
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No unfortunately. I have some really important data and do not want to factory reset the phone.

Gorilla Dunk said:
I have update my Nokia 6 to Android 9.0 but its stuck on the Nokia logo. Is there a way to recover from bootloop without hard reset? I have no experience in flashing and do not understand most of the terminologies used, so please treat me as a beginner.
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NO! Android 9 its other api (28), need full reset.

ACARAGIA said:
NO! Android 9 its other api (28), need full reset.
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I can't even get the full reset done... does anyone know how to do this?

viennazar said:
I can't even get the full reset done... does anyone know how to do this?
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If you want to reach recovery mode and reset your phone follow these steps:
1. Make sure the phone is powered off. If it isn't, press and hold the volume up button and the power button until the screen closes. then release your hold.
2. Connect the phone to the charger and wait till you see the charging screen (a big battery icon with a percentage).
3. Press and hold the volume up button and the power button for exactly 10 seconds and release. After 2-5 seconds you should see a new screen with an android saying "no command". If you don't see the new screen you either released too early or too late. repeat steps 1-3.
4. Hold the power button and press the volume button once. and release. This should take you to recovery mode.
5. Scroll using the volume buttons and select factory reset using the power button and confirm.
This would reset yout phone.

Gorilla Dunk said:
If you want to reach recovery mode and reset your phone follow these steps:
1. Make sure the phone is powered off. If it isn't, press and hold the volume up button and the power button until the screen closes. then release your hold.
2. Connect the phone to the charger and wait till you see the charging screen (a big battery icon with a percentage).
3. Press and hold the volume up button and the power button for exactly 10 seconds and release. After 2-5 seconds you should see a new screen with an android saying "no command". If you don't see the new screen you either released too early or too late. repeat steps 1-3.
4. Hold the power button and press the volume button once. and release. This should take you to recovery mode.
5. Scroll using the volume buttons and select factory reset using the power button and confirm.
This would reset yout phone.
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Many Thanks .. it worked !!

Related

Question about Hard Resets after ROM flashes

I have always noticed that it is a good habit to do a Hard Reset after Rom Flash, but I am wondering if I am doing this correctly, so can anyone help me out?
I have always flashed ROMs, then as the system reboots, I have allowed the boot... skipped all setup....and then went straight to settings>security and did the 1234 Hard Reset. Is there a better way to do it?
let the setup complete, turn off the phone , press and hold both vol up and vol down, press and release power (keep holding vol up and down)
on grey screen press vol up phone will restart and run setup again.
donalgodon said:
I have always noticed that it is a good habit to do a Hard Reset after Rom Flash, but I am wondering if I am doing this correctly, so can anyone help me out?
I have always flashed ROMs, then as the system reboots, I have allowed the boot... skipped all setup....and then went straight to settings>security and did the 1234 Hard Reset. Is there a better way to do it?
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Click to collapse
that's the way i also do it, no problems whatsoever. if you cannot access the security setting for some reason, you can always do it with the volume and start hardware keys. i think there is no difference, just like there's no difference between the red button reset and restart from the menu.
samsamuel said:
let the setup complete, turn off the phone , press and hold both vol up and vol down, press and release power (keep holding vol up and down)
on grey screen press vol up phone will restart and run setup again.
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So as soon as it reaches 100%, the phone restarts itself. I am to stop this process? Sorry, I just want to be sure I am doing it correctly. When should I interrupt the normal restart procedure?
antaed said:
that's the way i also do it, no problems whatsoever. if you cannot access the security setting for some reason, you can always do it with the volume and start hardware keys. i think there is no difference, just like there's no difference between the red button reset and restart from the menu.
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Ah, well... maybe I'll just stick with what I know.
It's also worked without issue for me, so...
I let out run all the way through setting up and then hard reset. (sounds off to me too but hey)​

How to start it up?

My phone is´nt starting up!
Is there any bottuns to press to start it in recovery mode or something?
Tried to start it with vol down but nothing happens?
Plz help!
I hope this post is not serious.
Gellenole said:
I hope this post is not serious.
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My english is really bad but i give it onte more try.
I know how to start it up with the power button. But now after 2 months it´s dead. Nothings happends when i´m pressing power button or vol down + power button.
So why is´nt this serious?
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Tomen said:
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
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Click to collapse
Tried now but nothing happends
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
how this was happening for you?
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
cMMY69 said:
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
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I´ve had the charger in for 2 hours now but still nothing
jakem said:
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
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Tried this serveral times but no luck..
Could maybe be a battery charger/battery or phone short (amnongst other things). I think it might be a return to supplier or HTC job. A backup battery charger/spare battery might help or it might waste time. Sorry.

hd2 won't start, freeze

hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
fischerben said:
hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
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Hard reset.
kurt-willems said:
Hard reset.
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yes but how, when i can't start it up
fischerben said:
yes but how, when i can't start it up
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Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
kurt-willems said:
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
i wrote that i have tried that, and it didn't help
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
samsamuel said:
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
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i hard reset it but it didn't fix it. i have ran froyo nexus one on it for a couple of weeks and the last week i tried hyperdroid. but after i have installed hyperdroid, sometimes it just restart by itself i have read other who got the same problem.but sometimes it it did not reboot again, there was only a white screen, and then i have to soft reset it a couple of times until it reboot correctly. but then the last 2 days it got worse with the reeboting and now it can't boot
you must update your rom with your sd card without boot to windows..(i know u can't it's for this reason than i say that)
but i dont understand how do it.. sorry search on this forum

[Q] Hard Reset Instructions Needed (No Display Available)

If someone could post detailed instructions on how to hard reset (via vol up/dwn/power buttons) the surround it would be much appreciated.
What I am looking for specifically is were the instructions say "Follow the instructions on screen"
My display is not working but I would like to hard reset it to c if that will help or at least get all my personal stuff off before i send it back.
I used Windows Live "Find My Phone" to Hard Reset it also I believe you can do it from Zune also.
1. Turn off or pull the battery/replace battery.
2. Hold both volume up and volume down keys
3. Press the power on button and continue to hold vol up/down keys for about 10 seconds past the vibration.
4. Press volume down once more to erase.
It should reboot on its own after that, but if not pull the battery again and reboot. The reset process only takes a few seconds at most once you press volume down, so if you don't see any screen after that assume its dead and wiped. Good luck.
kdj67f said:
1. Turn off or pull the battery/replace battery.
2. Hold both volume up and volume down keys
3. Press the power on button and continue to hold vol up/down keys for about 10 seconds past the vibration.
4. Press volume down once more to erase.
It should reboot on its own after that, but if not pull the battery again and reboot. The reset process only takes a few seconds at most once you press volume down, so if you don't see any screen after that assume its dead and wiped. Good luck.
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Click to collapse
Thanks for that post man, I know someone that just got the HTC Surround yesterday and I know I will be the one to do any tweaking or moding to it. This kind of info is just what I come to these forums to find. Got to love XDA.
T-Macgnolia said:
Thanks for that post man, I know someone that just got the HTC Surround yesterday and I know I will be the one to do any tweaking or moding to it. This kind of info is just what I come to these forums to find. Got to love XDA.
Click to expand...
Click to collapse
It's only because I have wiped my surround many times... I am on my third one now. Long live XDA!

[Q] Recovery's fine... VolDn+Power doesn't work

I feel like this is a stupid question, but here we go anyway. I'm on an LS980 with TWRP 2.6.3.4.
I can boot into recovery just fine, as long as I use adb reboot recovery, or any of the methods to do a reboot to recovery from software. For the life of me, I can't get the volume down + power key combination to work. This would be no problem, except I'm stuck in a bootloop (my own fault), and can't get to either the software solution or ADB.
Yes, I've followed the directions in which you hold the two buttons, and when the LG logo appears, release and repress them both. I've done this about a million times now, in every different pattern and length of delay I can think of.
If I hold all 3 during boot, I get the "hardware control" screen, with a barcode and my IMEI at the bottom. Download mode, using volume up + plug in USB, works as well. Both volume keys have been functioning fine for controlling volume in software, so they are mechanically sound.
Is there any reason the keys might not work during boot? Is there any other way to reboot to recovery? My only idea is to push the stock image to the phone in download mode, and re-root, etc.
Thanks in advance!
Start with the phone powered all the way down (if you're bootlooping, hold the power button for maybe ~10s until there's a short buzz from the vibrator and the LG logo pops up, then hold it down for a few more seconds to power off).
Hold power+voldown until the LG logo appears. Release them then immediately push them again, and hold for a few seconds.
You'll get a 'Factory hard reset' screen that tells you to press Power to confirm you want to do a factory reset. Push Power a couple of times to confirm this. If you have a custom recovery installed, it won't erase anything, it'll just boot into recovery.
I just tried this, and it worked the first time.
Antinorm -
I'm familiar with that process, and have been trying it nonstop! Here's a video; maybe you could critique my technique?
You don't have to hold both buttons after the release.
1. Hold VolDn + Power until LG Logo appears.
2. Release both buttons for a few seconds
3. Hold only Power Btn
4. You get into Hard Reset
5. Push Power Btn 2 times (For executing reset)
After that the phone will boot into recovery.
Don't do this with plugged in USB cable I don't know why, but it doesn't work if you have a usb connection.
Nope, no luck using just the power button for the second press. Thank you, though! I'll write some more detail of what I see.
Initial state: the boot animation is looping.
I press and hold the power button.
The screen goes blank. I continue to hold the power button.
The LG logo reappears for a moment. If I were to release the power button before this point, the phone would restart.
I do not release the power button; I continue to hold it. The screen goes blank.
I now release the power button. This is the phone in its "off" state. If I plug it in to a power source, a battery charge icon and a percentage is displayed center-screen. Entering download mode from this state works. The phone is not plugged in.
I hold the power and VD buttons together. I've also tried pushing one first, then the other, in either combination.
The LG splash displays.
I release both buttons.
I wait an amount of time. I have tried various values from "as quick as I can move my fingers" to "a solid three-count".
I hold either both buttons (pressing them simultaneously), or just power, and wait.
Time passes.
GOTO 1
Does any of that sound wrong?
Weird. This method works for me. But getting into recovery was a bit of a hassle for me too at the beginning. Your doing seems to be ok... well seems like your only chance is adb right now.
Sent from my LG-D802 using XDA Premium 4 mobile app
Un4s said:
seems like your only chance is adb right now.
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Do you know of any way to ADB without an OS booted or recovery? I don't!
IF your battery is low or almost gone - you can't enter in Recovery with those 2 buttons.
So just charge your battery. I'm using CWM 6.0.4.4 and phone charges battery in this mode. It's slowly, but at the end my battery was 100%.
Now I can go to Recovery with 2 button combo. No download mode for me, but I'll open a new topic for that.
roleohibachi said:
Do you know of any way to ADB without an OS booted or recovery? I don't!
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Click to collapse
Whelp, sorry. Would have thought you can adb while in download mode. Turns out you can't.
Well i don't have a better idea than you with going stock and start from the beginning.

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