If someone could post detailed instructions on how to hard reset (via vol up/dwn/power buttons) the surround it would be much appreciated.
What I am looking for specifically is were the instructions say "Follow the instructions on screen"
My display is not working but I would like to hard reset it to c if that will help or at least get all my personal stuff off before i send it back.
I used Windows Live "Find My Phone" to Hard Reset it also I believe you can do it from Zune also.
1. Turn off or pull the battery/replace battery.
2. Hold both volume up and volume down keys
3. Press the power on button and continue to hold vol up/down keys for about 10 seconds past the vibration.
4. Press volume down once more to erase.
It should reboot on its own after that, but if not pull the battery again and reboot. The reset process only takes a few seconds at most once you press volume down, so if you don't see any screen after that assume its dead and wiped. Good luck.
kdj67f said:
1. Turn off or pull the battery/replace battery.
2. Hold both volume up and volume down keys
3. Press the power on button and continue to hold vol up/down keys for about 10 seconds past the vibration.
4. Press volume down once more to erase.
It should reboot on its own after that, but if not pull the battery again and reboot. The reset process only takes a few seconds at most once you press volume down, so if you don't see any screen after that assume its dead and wiped. Good luck.
Click to expand...
Click to collapse
Thanks for that post man, I know someone that just got the HTC Surround yesterday and I know I will be the one to do any tweaking or moding to it. This kind of info is just what I come to these forums to find. Got to love XDA.
T-Macgnolia said:
Thanks for that post man, I know someone that just got the HTC Surround yesterday and I know I will be the one to do any tweaking or moding to it. This kind of info is just what I come to these forums to find. Got to love XDA.
Click to expand...
Click to collapse
It's only because I have wiped my surround many times... I am on my third one now. Long live XDA!
Related
theguvnor11 said:
About hard reset.
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen, dont know the name)
3. press power button, while still holding the others
Click to expand...
Click to collapse
maybe it's usefull for someone, dont' let it starving in tomtom compatibility thread
Weirdest combo ever
left and right button and soft restart = hard restart
thank for the advice, really easy way to reset if i remember to my blueangel
it works...
guap said:
maybe it's usefull for someone, dont' let it starving in tomtom compatibility thread
Click to expand...
Click to collapse
thanks... i just followed your instruction.. and i have my xperia phone reset...
ive been trying to input the simple password key, which obviously i forgot since last night...and now i am back on line... thnks
Can not hard reset my device.
Guys, I've tried both methods,
Turn phone off, press left key, right key and power button, all at the same time..
and also have tried
Turn the phone off, press left and right key and using stylus to press reset button..
Tried both so many times, but just can not hard reset my device. Any ideas where I may be going wrong?
Hard Reset
Yes, i have same problem,i can t make hard reset.If i try i have only white dispay with blue sign .....pres R on keyboard for reset or press X for cancel....But i don t see any keyboard and if i try press any button nothing happen.For way go out from this situation i take out battery.Later i put back this battery turn onn and everythink return to normal. Out of reset.
I have the same problem. After two hard resets I can't hard reset. Problem is the phone restarts after entering PIN. I even tried an othen SIM card or no card at all but nothing happened. When I try to hard reset with the stylus it does absolutely nothing. If I try with the power button it doesn't hard reset, it starts normally. Any suggestions? Please help me, I've got the phone for just about 30 hours.
danny1975 said:
Yes, i have same problem,i can t make hard reset.If i try i have only white dispay with blue sign .....pres R on keyboard for reset or press X for cancel....But i don t see any keyboard and if i try press any button nothing happen.For way go out from this situation i take out battery.Later i put back this battery turn onn and everythink return to normal. Out of reset.
Click to expand...
Click to collapse
That's entirely right. If at the point that you get the display making you choose between reset or cancel, slide out your keyboard and press the given keys Should work just fine, have done it myself several times.
Hard reset
Thank you,perfect work.
arnisv said:
left and right button and soft restart = hard restart
Click to expand...
Click to collapse
Thanks
stZ said:
Thanks
Click to expand...
Click to collapse
That also didnt work for me..
Ive tried:
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
Ive never got a hard reset, what am i doing wrong?
I just use the Clear Storage option in settings! Am I missing something?!
Both methods dont work..... TRY THIS ONE
FalkenX said:
That also didnt work for me..
Ive tried:
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
Ive never got a hard reset, what am i doing wrong?
Click to expand...
Click to collapse
I had same problem with hard reset. I used all the ways to reset mentioned in this post but nothing helped me untill i tried a bit different way, you can also try this may be it solve your problem.
Step by step
1. switch off your phone.
2. enter in bootloader by press and hold volume down key then press and hold power on button keep holding both untill four colour bootloader screen shows up. (release power on and volume down)
3. press and hold both left and right silver keys at front while holding them press and hold hardreset button located under battery cover untill white screen with warning shows up.
4. open keyboard and press "R"
5. Follow instruction on screen.
Its Done. Hope this will help you
saved by malik80
dude thank a lot, i was getting upset, mad and scared, dunno why it got stuck at the green windows mobile screen, not going further.
that was hard to perform lol, hard-reset the "hard way" al by myself.
I have also experienced problems hard resetting the device and have resorted to Start>Settings>Clear Storage and it seems to have the same effect, no?
malik80 said:
I had same problem with hard reset. I used all the ways to reset mentioned in this post but nothing helped me untill i tried a bit different way, you can also try this may be it solve your problem.
Step by step
1. switch off your phone.
2. enter in bootloader by press and hold volume down key then press and hold power on button keep holding both untill four colour bootloader screen shows up. (release power on and volume down)
3. press and hold both left and right silver keys at front while holding them press and hold hardreset button located under battery cover untill white screen with warning shows up.
4. open keyboard and press "R"
5. Follow instruction on screen.
Its Done. Hope this will help you
Click to expand...
Click to collapse
thanks, this works!
yeah.. clear storage is the same right??? hardreset ya?
can someone take a video on this 'hardreset'
i think this could be very helpful
thanks.
just hard reset my xperia after trying so many times like the others out there.
just wanna add additional info, you have to keep on pressing and holding the 3 keys (2 front keys and the reset button) until you get the blue screen.
if you press then simultaneously for just a few sec w/o waiting for the blue screen, you'll just soft reset your unit.
Hello
Does anyone know how to do a Hard Reset on HD?
Regards
Hold both volume buttons and press and release the power button I think!
Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help
Oh and phone has to be off to.
page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin
Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?
hard reset will not wipe your storage card. It will however wipe your device storage.
Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.
Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx
Thanks!!!!very useful......
Thanks kerni
It's work.
thanks for hard reset
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom
My phone is´nt starting up!
Is there any bottuns to press to start it in recovery mode or something?
Tried to start it with vol down but nothing happens?
Plz help!
I hope this post is not serious.
Gellenole said:
I hope this post is not serious.
Click to expand...
Click to collapse
My english is really bad but i give it onte more try.
I know how to start it up with the power button. But now after 2 months it´s dead. Nothings happends when i´m pressing power button or vol down + power button.
So why is´nt this serious?
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Tomen said:
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
Tried now but nothing happends
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
how this was happening for you?
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
cMMY69 said:
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
Click to expand...
Click to collapse
I´ve had the charger in for 2 hours now but still nothing
jakem said:
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
Click to expand...
Click to collapse
Tried this serveral times but no luck..
Could maybe be a battery charger/battery or phone short (amnongst other things). I think it might be a return to supplier or HTC job. A backup battery charger/spare battery might help or it might waste time. Sorry.
hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
fischerben said:
hi
my hd2 won't start, it freeze when the htc logo appear, i have reset it by holding down the volume buttons but that didn't helpt. is there anyone who knows what to try then, to make it work again
Click to expand...
Click to collapse
Hard reset.
kurt-willems said:
Hard reset.
Click to expand...
Click to collapse
yes but how, when i can't start it up
fischerben said:
yes but how, when i can't start it up
Click to expand...
Click to collapse
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
kurt-willems said:
Attention this will brings your installation beck to factory mode.
Reset via phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a Hard reset by using buttons on the phone.
- With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
- While holding the volume buttons, press the END/POWER button briefly and then release it.
- When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
- Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
i wrote that i have tried that, and it didn't help
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
samsamuel said:
did you do anything before this happened? (your first post is typically bare of any facts) like flash a new rom? If so what? Does it show the RGD info bottom left on the screen it hangs on? You said you tried hard reset but it didnt work, , do you mean it didnt work, or it worked but didnt fix it?
Click to expand...
Click to collapse
i hard reset it but it didn't fix it. i have ran froyo nexus one on it for a couple of weeks and the last week i tried hyperdroid. but after i have installed hyperdroid, sometimes it just restart by itself i have read other who got the same problem.but sometimes it it did not reboot again, there was only a white screen, and then i have to soft reset it a couple of times until it reboot correctly. but then the last 2 days it got worse with the reeboting and now it can't boot
you must update your rom with your sd card without boot to windows..(i know u can't it's for this reason than i say that)
but i dont understand how do it.. sorry search on this forum
I have update my Nokia 6 to Android 9.0 but its stuck on the Nokia logo. Is there a way to recover from bootloop without hard reset? I have no experience in flashing and do not understand most of the terminologies used, so please treat me as a beginner.
I have the same problem.. have you found a way?
viennazar said:
I have the same problem.. have you found a way?
Click to expand...
Click to collapse
No unfortunately. I have some really important data and do not want to factory reset the phone.
Gorilla Dunk said:
I have update my Nokia 6 to Android 9.0 but its stuck on the Nokia logo. Is there a way to recover from bootloop without hard reset? I have no experience in flashing and do not understand most of the terminologies used, so please treat me as a beginner.
Click to expand...
Click to collapse
NO! Android 9 its other api (28), need full reset.
ACARAGIA said:
NO! Android 9 its other api (28), need full reset.
Click to expand...
Click to collapse
I can't even get the full reset done... does anyone know how to do this?
viennazar said:
I can't even get the full reset done... does anyone know how to do this?
Click to expand...
Click to collapse
If you want to reach recovery mode and reset your phone follow these steps:
1. Make sure the phone is powered off. If it isn't, press and hold the volume up button and the power button until the screen closes. then release your hold.
2. Connect the phone to the charger and wait till you see the charging screen (a big battery icon with a percentage).
3. Press and hold the volume up button and the power button for exactly 10 seconds and release. After 2-5 seconds you should see a new screen with an android saying "no command". If you don't see the new screen you either released too early or too late. repeat steps 1-3.
4. Hold the power button and press the volume button once. and release. This should take you to recovery mode.
5. Scroll using the volume buttons and select factory reset using the power button and confirm.
This would reset yout phone.
Gorilla Dunk said:
If you want to reach recovery mode and reset your phone follow these steps:
1. Make sure the phone is powered off. If it isn't, press and hold the volume up button and the power button until the screen closes. then release your hold.
2. Connect the phone to the charger and wait till you see the charging screen (a big battery icon with a percentage).
3. Press and hold the volume up button and the power button for exactly 10 seconds and release. After 2-5 seconds you should see a new screen with an android saying "no command". If you don't see the new screen you either released too early or too late. repeat steps 1-3.
4. Hold the power button and press the volume button once. and release. This should take you to recovery mode.
5. Scroll using the volume buttons and select factory reset using the power button and confirm.
This would reset yout phone.
Click to expand...
Click to collapse
Many Thanks .. it worked !!