[Z00T/ZE551KL] Frustrating Bootloops -- Hardware issue? - Zenfone 2 Laser Q&A, Help & Troubleshooting

Update: Someone suggested battery replacement. I installed my brother's phone "good" battery and it didn't fix the problem.
Having a weird situation with bootloops that worsened over time. I'm thinking it could be due to failed hardware? Maybe someone has experienced this and we can all benefit from this.
So, I kept going into random bootloops for the last 6 months. Happens during normal usage on lineage ROM AND stock ROM.
It boots into first boot screen, after ~10 seconds it blinks blue screen and reboots again.
Video:
https://youtu.be/4yCeb1J7jcs
I was sometimes able to get out of bootloop by placing phone in charger until the bootloop stops and the phone boots.
When this failed sometimes, I would go back to stock by either back2stock.zip by the great LuK1337 and sometimes from fastboot by doing the following:
While in fastboot I would boot into TWRP from adb >> wipe everything then flash stockrecovery.img >> boot into stock recovery >> while in stock recovery I flash oldest stockfirmware zip from there >> perform factory reset from within recovery then reboot.
It would always boot successfully.
Now my bootloop has worsened and no method is working out for me.
Is my phone defective? Any idea what part would be defective?
Note that it suffered from excessive heat in its recent months.
I can get into fastboot/TWRP/stockrecovery. But that's it.
Bootloader is apparently still unlocked:
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Thanks a lot.

Have you flash back to original Asus image & slowly up the firmware versions?
Procedures:
1st
Phone (old firmware) > unlock bootloader > install TWRP > install custom rom > issues/unstable/more issues.
2nd
Phone (latest firmware) > unlock bootloader > install TWRP > install custom rom >
If 1st step was performed you need to go back & lock up the bootloader in order to update the firmware to the latest.
Asus firmware updates security/unstable & another issues...after that, you can them use custom roms to your pleasing.
Good place to start.
https://www.asus.com/Phone/ZenFone_Selfie_ZD551KL/HelpDesk_BIOS/

TroyBar said:
Have you flash back to original Asus image & slowly up the firmware versions?
Asus firmware updates hardware issues...after that you can them using custom roms to your pleasing.
Good place to start.
https://www.asus.com/Phone/ZenFone_Selfie_ZD551KL/HelpDesk_BIOS/
Click to expand...
Click to collapse
Which version should I install? I've tried it before and it didn't work.
Also should I install it via TWRP or via Stock Recovery?
Thanks very much!

Install latest TWRP
https://dl.twrp.me/Z00T/
A good start is follow the link of the back2stock.zip you posted, follow the instructions, zip it back up to back2stock.zip with the files mention & then flash it in TWRP.
https://asus.kremowka.xyz/categories/show/2
Zenfone 2 Selfie — ZD551KL
This will rule out any issues you have, as you will have the latest firmware from Asus.

TroyBar said:
Install latest TWRP
https://dl.twrp.me/Z00T/
A good start is follow the link of the back2stock.zip you posted, follow the instructions, zip it back up to back2stock.zip with the files mention & then flash it in TWRP.
Once done, check if your bootloader is still unlock if so you need to find out how to lock it to install Asus official firmware.
Continue the next firmware version above Version WW-21.40.1220.2056 2017/03/16 (from the posted link) located at above Asus website.
This will rule out any issues you have as you have the latest firmware from Asus.
Click to expand...
Click to collapse
The ROM you mentioned does not exist in the link you shared, maybe it's a regional effected page.
Screen of the webpage:
https://i.imgur.com/3WaSs5G.png
However, I downloaded the latest available ROM [Version WW_21.40.0.2214] from November 2017,,
I applied the back2stock steps and flashed via TWRP successfully.
After that I checked my bootloader via fastboot and it was still unlocked.
I could not re-lock it using any of the following commands:
fastboot oem lock
fastboot flashing lock
fastboot oem relock
Always gives me a "FAILED" message.
Also found this thread about "relocking" the bootloader:
https://forum.xda-developers.com/ze...guide-ze500kl-bootloader-unlock-lock-t3655340
I flashed "relock_bootloader.zip" via TWRP and it didn't lock bootloader.
Then I thought maybe it will would work if I flashed RAW rom via Asus Flasher [from same thread].. So I googled for a ZE551KL RAW firmware and found it here:
https://drive.google.com/file/d/0B43Ue6xY9MmdRVdDRWtSSVNUdDg/view
Tried flashing it via the Asus Flash Tool and got an error "Phone is protected". See screenshot:
What do you suggest we should try next?
The phone is still having the same bootloop.

So after a little digging, it appears that my Bootloader is *NOT* unlocked.
But how come it gives an *unlocked* result for the command "fastboot oem device-info" ???
Is it possible to have a "locked" Bootloader in reality and showing otherwise in fastboot checking command??
To add, I can't install TWRP from fastboot using:
fastboot flash recovery twrp.img
I can boot the img, then install it as recovery from within TWRP.
Is this also "locked" bootloader behavior?
So many questions.

Sorry was tired last night, not the below version as it is for ZE551KL
Version WW-21.40.1220.2056 2017/03/16
You need the one(s) for Zenfone 2 Selfie — ZD551KL
Procedures:
1st
Phone (old firmware) > unlock bootloader > install TWRP > install custom rom > issues/unstable/more issues.
2nd
Phone (latest firmware) > unlock bootloader > install TWRP > install custom rom >
If 1st step was performed you need to go back & lock up the bootloader in order to update the firmware to the latest.
Asus firmware updates security/unstable & another issues...after that, you can them use custom roms to your pleasing.

TroyBar said:
Sorry was tired last night, not the below version as it is for ZE551KL
Version WW-21.40.1220.2056 2017/03/16
You need the one(s) for Zenfone 2 Selfie — ZD551KL
Procedures:
1st
Phone (old firmware) > unlock bootloader > install TWRP > install custom rom > issues/unstable/more issues.
2nd
Phone (latest firmware) > unlock bootloader > install TWRP > install custom rom >
If 1st step was performed you need to go back & lock up the bootloader in order to update the firmware to the latest.
Asus firmware updates security/unstable & another issues...after that you can them using custom roms to your pleasing.
Click to expand...
Click to collapse
So, I should install latest ZD551KL stock firmware on my ZE551KL ? Is that correct?
Could you please message me on Telegram? I have the same username.

shmaiz3r said:
So, I should install latest ZD551KL stock firmware on my ZE551KL ? Is that correct?
Could you please message me on Telegram? I have the same username.
Click to expand...
Click to collapse
Sorry is your phone ZD551KL (ZOOT) or ZE551KL, choose the one that is yours, mine is ZD551KL (ZOOT).

I have tried the above back2stock method, placed the files inside & also outside the meta-inf folder, re-zipped it up to back2stock.zip (2 separated folder zips (one for inside & other outside)) & flashed it (inside zip errors out, will outside zip works with update system, but is stuck there.
Another possibility below for an unlock bootloader, but requires you to have the stock OS installed, this has not work for me with a custom rom. I will need to find my ZD551KL (ZOOT) stock OS to try.
https://www.asus.com/support/FAQ/1009748?SearchKey=ota/

TroyBar said:
I have tried the above back2stock method, placed the files inside & also outside the meta-inf folder, re-zipped it up to back2stock.zip (2 separated folder zips (one for inside & other outside)) & flashed it (inside zip errors out, will outside zip works with update system, but is stuck there.
Another possibility below for an unlock bootloader, but requires you to have the stock OS installed, this has not work for me with a custom rom. I will need to find my ZD551KL (ZOOT) stock OS to try.
https://www.asus.com/support/FAQ/1009748?SearchKey=ota/
Click to expand...
Click to collapse
I tried flashing back2stock with both the New stock ROM and the Old stock ROM. No dice.
Thanks for your time.

Related

[GUIDE] How to upgrade from Marshmallow B510 to B521

It's a pretty straightforward guide. Just follow the guide carefully and you'll be in no time rocking with B521.
This guide is divided into 5 sections. Follow all sections in the order illustrated in the guide.
Optional Step (Recommended) : Flash Stock B510
It is generally a good idea to start from a completely fresh base. Although not necessary, you will however, loose all your data and apps. Backup what is important before following. ​
Flash Stock Recovery (see Step 4 below)
Download B510 from here: https://mega.nz/#!NYgUFYLA!wEEf0f3w_6wxbzr9TYTvTquGBUhsMmRG53G8RSp2xMQ
Copy the Update.APP in the downloaded B510 ROM to dload folder in the root of your external SD card.
Power off your device.
Hold Volume Down, Volume Up and Power buttons simultaneously until you see the Honor logo. Your device will now automatically flash the whole Update.APP
Step 1 : Flashing Custom Recovery (TWRP in this case)
If you are already on TWRP, then skip this section.​Before you follow make sure you have installed Huawei HiSuite and ADB/Fastboot Tools. If not see the links below:
Huawei HiSuite: http://consumer.huawei.com/minisite/HiSuite_en/
ADB and Fastboot: https://drive.google.com/open?id=0B0LG0AQ4V9FpcXRmV1BmRk1Ta1k
Extract the ADB and Fastboot zip to any preferred location.
Instructions
Download TWRP 3.0.1 Recovery. Head to this thread for download links: http://forum.xda-developers.com/honor-4c/development/recovery-twrp-3-0-0-0-huawei-honor-4c-t3349495 Copy the downloaded recovery to the folder where you have extracted ADB and Fastboot tools.
Power off your device.
Now while holding Volume Down button attach your device to computer via USB cable. Your device will now automatically switch to Fastboot mode.
In the folder where Recovery and Fastboot tools are present, hold down left shift button and simultaneously press Right mouse button. In the dropdown menu, select Open Command Window here.
Switch to the Command Prompt window and type:
Code:
fastboot flash recovery recovery_name.img
Replace recovery_name with the downloaded recovery's file name.
You have successfully installed TWRP :victory:
Step 2 : Enable Local OTA Update option in Marshmallow
In Marshmallow, Huawei has removed the option to flash OTA updates and Update.APP through the Local Update. Lets get that option back!​Credits to this section goes to OXALIS at 4pda.ru for making the patch to enable Local Update option in Huawei Update app.
Download the Huawei Update patch from this link: https://drive.google.com/open?id=0B0LG0AQ4V9FpUXUybmFZeTVXNDg Copy it to either your device's internal memory or a SD card.
Power off your device.
Hold Power and Volume Up buttons simultaneously to boot your device to recovery.
Install the zip downloaded in the first step though TWRP.
Step 3 : Removing Root
If your device is currently not rooted and is completely stock, you can skip this section.​
Before you follow make sure you have installed Huawei HiSuite and ADB/Fastboot Tools. If not see the links below:
Huawei HiSuite: http://consumer.huawei.com/minisite/HiSuite_en/
ADB and Fastboot: https://drive.google.com/open?id=0B0LG0AQ4V9FpcXRmV1BmRk1Ta1k
Extract the ADB and Fastboot zip to any preferred location.
Removing Root
Download Stock Marshmallow boot image from here: https://drive.google.com/open?id=0B0LG0AQ4V9FpY1lBVF9ubFdOSXM Copy it to the folder where you have extracted ADB and Fastboot.
Power off your device.
Now while holding Volume Down button attach your device to computer via USB cable. Your device will now automatically switch to Fastboot mode.
In the folder where Recovery and Fastboot tools are present; hold down left shift button and simultaneously press Right mouse button. In the dropdown menu, select Open Command Window here.
Switch to the Command Prompt window and type:
Code:
fastboot flash boot stock_boot_mm.img
Open SuperSU app and click on "Full Unroot" in Settings.
Your device is now unrooted.
Q. Why not just click the 'Unroot" option in SuperSU app?
Although that would work as it does the same the same thing described above i.e. replace patched ramdisk with stock backup, if the backup isn't present (such as you made a Factory Reset), your ramdisk will remain patched even though unrooted. It's good idea to revert to Stock boot.img if you ever need to root again.
Step 4 : Flashing Stock Recovery
It has been literally mentioned a thousand times that you can't flash official ROMs and OTAs through a custom recovery (such as TWRP). You have to be on Stock Recovery.​
Before you follow make sure you have installed Huawei HiSuite and ADB/Fastboot Tools. If not see the links below:
Huawei HiSuite: http://consumer.huawei.com/minisite/HiSuite_en/
ADB and Fastboot: https://drive.google.com/open?id=0B0LG0AQ4V9FpcXRmV1BmRk1Ta1k
Extract the ADB and Fastboot zip to any preferred location.
Instructions
Download the Marshmallow Stock EMUI Recovery from here: https://drive.google.com/open?id=0B0LG0AQ4V9FpbldwYWExOGNTUTQ Copy the recovery to the location where you have extracted ADB and Fastboot tools.
Power off your device.
Now while holding Volume Down button attach your device to computer via USB cable. Your device will now automatically switch to Fastboot mode.
In the folder where Recovery and Fastboot tools are present; hold down left shift button and simultaneously press Right mouse button. In the dropdown menu, select Open Command Window here.
Switch to the Command Prompt window and type:
Code:
fastboot flash recovery stock_recovery_mm.img
You have successfully installed Stock Recovery :victory:
Step 5 : Updating to B521
Download the B521 OTA zip from here: https://drive.google.com/file/d/0BxgU9yQssu83NTJ6eFBseS1ET3c/view?pref=2&pli=1 (Credits goes to vit755 at 4pda.ru)
Rename the downloaded zip to update.zip and copy it to dload folder in the root of your external SD card.
In your device, open Settings and tap on Update.
Tap the Menu button and then Local Update
Tap the Incremental Update option.
Your device will now reboot to install the update.
Tada! You're done! (Hit thanks if you found this guide useful)
It worked. Now on B521.
Thanks bro
Can anyone provide the changelog for this? is it worth installing over b510?
Help pls.. After installing the update using Huawei updater, the installation got stuck at around 92% so I had to reboot my phone, but now it's stuck in boot loop... I tried flashing the stock Marshmallow rom but I keep on getting install error on forced SD upgrade... My phone version is balong right now..
Edit: I flashed the stock Malaysian Lollipop using forced upgrade and my phone is working again
SU and TWRP after upgrade
Can i revert to SU and TWRP after upgrade to b521?
Boot problem
After install stock_boot_mm.img the phone doesn´t boot. Someone with same problem? I can restore the system with TWRP but i can´t install B521.
Help please.
You need stock boot and stock recovery.
Try this
rauloraulon said:
After install stock_boot_mm.img the phone doesn´t boot. Someone with same problem? I can restore the system with TWRP but i can´t install B521.
Help please.
Click to expand...
Click to collapse
Are you sure you're on B510. The boot image has been extracted from B510 Update.APP so it should work on all CHM-U01.
I'm on BalongC52B311, CHC—U01, Android 6.0. I suposed equal to B510. Isn´t it?
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rauloraulon said:
I'm on BalongC52B311, CHC—U01, Android 6.0. I suposed equal to B510. Isn´t it?
View attachment 3750465
Click to expand...
Click to collapse
The CHC-U01 will not work. You have to manually upgrade to B510 first.
The most easiest method is to downgrade to C636B330 and upgrade to B510.
Finally, B521
rauloraulon said:
I'm on BalongC52B311, CHC—U01, Android 6.0. I suposed equal to B510. Isn´t it?
View attachment 3750465
Click to expand...
Click to collapse
I get it. B521 installed and running.
I must to do a clean installation of B510, patch with TWRP for activate local updates, install the stock recovery and update to B521. :victory:
My phone didn´t enter in fastboot mode, so i enter with " adb reboot-bootloader".
TWRP 3.0 didn´t work for me. I used TWRP 2.8..7.0 hw4c (recoveryt.img) form Here
Stuck with worst version
Hello guys, I am here in Pakistan. Few months ago I tried to update my honor 4c to MM but as you know MM is not available for Pakistan officially.
Someone at xda gave me a version of Honor 4c Marshmallow which was build B502.
I installed and it had so many flaws, now I am unable to downgrade or even upgrade it to any other version.
My build number is CHM-U01C185B502
I need help to downgrade this to KitKat or upgrade it to MM B521 or latest.
I am so disappointed that even I want to throw this phone away or sell it anytime.
Please help me!
Its too long this post is made
But it is one of the best guide available when it was made.
Yes my frn it is best now too

[TUTORIAL][ZS550KL][ZS570KL/PRO] How to change device SKU to WW [29-09-2017]

Zenfone 3 Deluxe ZS550KL / ZS570KL / ZS570KL PRO
How to change device SKU to WW​Disclaimer
Code:
/*
* Your warranty is now void.
*
* I am not responsible for bricked devices, dead SD cards,
* thermonuclear war, or you getting fired because the alarm app failed. Please
* do some research if you have any concerns about procedures,
* tools or terms in this thread before proceeding! YOU are choosing to
* make these modifications, and if you point the finger at me for
* messing up your device, I will laugh at you.
*/
The are two main reasons to change our SKU from TIM, CN or JP to WW. Firstly, the WW firmware is apparently getting OTA updates first. In second place, Marshmallow 6.0 Bootloader Unlock process requires 4.12.40.1698 firmware version and above, but only WW got the update (you may find this useless as 7.0 update is here, but some 6.0 users may need it). This will guide you in the process.
Warning!
Always have your original firmware, recovery and boot files in case things don't go as expected
Backup all of your personal data!
PLEASE MAKE SURE you are using the respective files for your CPU (ZS570KL SD820 2.15Ghz - ZS570KL PRO SD821 2.3GHz)
Prerequisites
Adb and Fastboot installed. I recommend you to install it from HERE.
Drivers installed. Try using these or Universal ADB Drivers
Python 2.X or 3.X installed.
WW target firmware. You can download it from the ASUS official website or from AndroidFileHost mirror: ZS570KL SD820 or ZS570KL PRO SD821.
Respective firmware stock recovery. You can download it from here: ZS570KL SD820 or ZS570KL PRO SD821
sdat2simg toolkit (you can find img2simg linux binary in second post).
Guide
In this case we are going to change a ZS570KL using the UL-Z016-WW-4.12.40.1698 firmware (the version needed to unlock the bootloader in Android 6.0) and it's respective recovery.
1. Extract the sdat2simg toolkit
Extract the sdat2simg_toolkit.rar and you will have this folder structure:
- sdat2simg_toolkit/
|-> bin / > necessary tools
|-> input/ > input system files
|-> output/ > output system files for flashing
|-> sdat2simg.bat > tool execution​2. Extract system files from firmware
Open the firmware zip and extract system.new.dat and system.transfer.list into the input folder.
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​3. Run the tool
Now open the sdat2simg.bat file. There must no be trouble if you have properly installed python.
The tool will first convert the system.new.dat and system.transfer.list into a raw ext4 image, then it will be converted into a sparse flashable image.
When the process has finished, check the output folder. The system.img file is what we are interested in. This is our flashable system image.​4. Flash the WW system image
Now we need to reboot into bootloader mode. Turn off the device and press Volume up + Power button. Or by using adb command:
Code:
adb reboot bootloader
Now open a terminal inside output folder and flash the system image by using the fastboot command:
Code:
fastboot flash system system.img
5. Flash the WW recovery image
Then we are going to flash the WW recovery image. Open a terminal where you placed the recovery image and flash it by using fastboot command:
Code:
fastboot flash recovery Z016-WW-4.12.40.1698_recovery.img
5.a. (Optional) Flash WW boot image
You can optionally flash the WW boot image contained inside the firmware zip. Extract it, open a terminal next to the boot.img file and flash it by using the fastboot command:
Code:
fastboot flash boot boot.img
(Not tested)​6. Factory reset
Reboot your device by using fastboot command:
Code:
fastboot reboot
Wait until it boots up and power it off. Then boot to recovery mode: Volume down + Power button, wait for the "No command" sign
and keep pressed power button + tap Volume up to show the recovery menu.
To factory reset the device choose the following options:
Code:
Wipe data/factory reset
Wipe cache partition
7. Reboot!
Now you are all up! You can Reboot your device by choosing the Reboot device now option
and you will boot into your new WW firmware. If you changed to WW to unlock the bootloader now you are able to do it.
You can also download OTA updates for WW firmware or you can manually download it and place the firmware in the internal storage, reboot and a window will prompt asking to install the new firmware.​
Special thanks
@xpirt
@A.S._id
Additional Information
Building...
Building...
Building...
Building...
Building...
i need ZS550KL CN -> WW :angel:
ken2006i said:
i need ZS550KL CN -> WW :angel:
Click to expand...
Click to collapse
Just follow the steps... I have uploaded CN firmware to AndroidFileHost. I have not been able to find CN stock recovery image... but you can make a dump of yours (and share it!).. Follow this guide https://forum.xda-developers.com/showthread.php?t=2450045
Help me, please! During flash recovery appear this message: FAILED (remote: partition flashing is not allowed
elenanole said:
Help me, please! During flash recovery appear this message: FAILED (remote: partition flashing is not allowed
Click to expand...
Click to collapse
Are you flashing the stock recovery? Try flashing the system partition, reboot and the go to fastboot mode to flash the recovery.
sebastiandg7 said:
Are you flashing the stock recovery? Try flashing the system partition, reboot and the go to fastboot mode to flash the recovery.
Click to expand...
Click to collapse
Yes I want to flash stock recovery but when I try to flash system image once it went well and then when I tried to flash recovery image it came a message partition is not allowed. Now appear partition is protected.
Please you can explain well what I have to do exsactly? Sorry for my english but I thank you for help me.
sebastiandg7 said:
Are you flashing the stock recovery? Try flashing the system partition, reboot and the go to fastboot mode to flash the recovery.
Click to expand...
Click to collapse
this is error
elenanole said:
View attachment 4266710 this is error
Click to expand...
Click to collapse
Show me the exact command you are using. You must do this:
1. Flash the system.img image in the system partiton.
Code:
fastboot flash system system.img
2. Reboot your device and wait until it boots up.
3. Reboot to fastboot mode.
4. Flash the stock recovery image to the recovery partition.
Code:
fastboot flash recovery <stock recoery name>.img
If you need more help you can find me in Telegram as @sebastiandg7
hello to all the guys, before proceeding to the flash, i want to make a backup of my (TIM) recovery because i do not find it. How can I do? Where was stock WW recovery taken?
P.S. My phone is not rooted
xtia87x said:
hello to all the guys, before proceeding to the flash, i want to make a backup of my (TIM) recovery because i do not find it. How can I do? Where was stock WW recovery taken?
P.S. My phone is not rooted
Click to expand...
Click to collapse
Are you able to boot twrp recovery? (Not installing it, check this thread)
sebastiandg7 said:
Are you able to boot twrp recovery? (Not installing it, check this thread)
Click to expand...
Click to collapse
Yes, I'm able to start twrp without installing it. From here how do I save my original recovery?
edit: Sorry I made a mistake i can't boot twrp without installing... The error: FAILED (remote: unlock device to use this command) is there a way to save the recovery without unlocking the bootloader?
Hi, I've been able to make the move finally! And when it gave me a mistake, partition is not allowed was why I had to do a factory reset and clean everything because it seemed to be insufficient memory. Sorry for my english and I hope that I help you
Some one have sotck recovery Z016D_CN please give me .tks
sebastiandg7 said:
Are you able to boot twrp recovery? (Not installing it, check this thread)
Click to expand...
Click to collapse
Do I need to flash the recovery and the firmware in one go? Is there any order I must proceed in? Are you sure I don't need to unlock the bootloader first? ASUS told me the bootloader unlock app also works with my TIM branded version.
---------- Post added at 12:14 AM ---------- Previous post was at 12:10 AM ----------
Also, what do I do if I already have TIM firmware with Android 7? Can I still follow the steps in the tutorial, or how should I proceed? Can/must I downgrade to Android MM, and if yes how? Thanks in advance.
What about dat to img by stupdroid.com? Which is newer? Does it make a difference if i want to get oreo system image?
I tried both tools and dat to img by stupdroid makes a system image with 3,65 GB but sdat2simg 3,54 GB...

Error mode: error 11 no recovery, error 2 failed to load

Help
I tried to relock my bootloader but when the device restarted it went straight to error mode.
I managed to boot straight back to full system but whenever I restart it goes back to error mode. I cant enter fastboot or recovery mode.
I sont know what to do now any help
Screenshot
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Try to boot it again in the full system and from there try to unlock your bootloader.
If you done that, reinstall the software.
How can I unlock bootloader without fastboot? If I attempt to enter fastboot or anything that requires reboot I end up on that screen.
Hmm....
Have you tried rebooting to fastboot using adb?
Johnny TDN said:
Try to boot it again in the full system and from there try to unlock your bootloader.
If you done that, reinstall the software.
Click to expand...
Click to collapse
Johnny TDN said:
Hmm....
Have you tried rebooting to fastboot using adb?
Click to expand...
Click to collapse
I tried but still get to error mode.....I have tried many times
Then i don't know anymore dude. Have you tried reinstalling the firmware using the 3 button method?
elliotn said:
I tried but still get to error mode.....I have tried many times
Click to expand...
Click to collapse
Hello
tested with the toolkit 0.0.0.12.
to see if he recognizes the phone.
he should at least write your serial number.
if that is the case.
you can use DC-unlocker. to open FRP and can be the bootloader.
just an idea.
Dc unlocker needs cash and it doesn t always work.
I am doubting buying DC,unlocker in case,it doesn't work and I will lose money.... I will try toolkit.
3 button upgrade doesn't work either.
I have the same problem after I tried to relock my bootloader using SRKToolHuawei-STABLE-V1.3-20160619 with my bootloader code.
Have you found a solution?
I can boot back into os b394 after I let the battery run out to 0%
I haven't found a way to repair my recovery and fastboot yet because rebooting into fastboot always get's me back to that first error
Func NO: 11 (recovery image)
Error NO: 2 (load failed!)
Then I have to wait for my battery to run out again
Any help to get fast boot and a working recovery back would be appreciated.
Use Huawei multi tool ,then flash system, custom,recovery image ,
If stock recovery opens then use Dload method
shankarjdhv125 said:
Use Huawei multi tool ,then flash system, custom,recovery image ,
If stock recovery opens then use Dload method
Click to expand...
Click to collapse
I got stock recovery back with the warning that my device is unlocked. Now I get stuck at 'Your device is booting now'. After some time it reboots and opens eRecovery which I cannot use.
How do I get anything on my phone to continue with dload and which firmware would you advice me to flash if I finally get there.
Should I, if even possible at the moment, choose an older firmware version?
Edit: Would the original service rom help? Found it here https://forum.xda-developers.com/huawei-p9lite/help/original-service-rom-huawei-p9-lite-vns-t3688120 but my build number seems too high as the version I need only mentions b381 and b383 not the 394 I currently have..
Same problem for me
No way to shutdown the phone, someone have solved?
Now I'm waiting for the battery to full drain
Hi guys i ve made mistake because i wanted to update to latest release media pad m3 but i could not be able to boot to stock recovery after i flash recovery img extracted from update.app and second time i flash recovery2.img to erecovery partition and i got the same issue error Func No 11(recovery image) and Error NO 2 (load failed) . I also put the update.app to dload folder on sd card but update system is not starting i press volume up and down and power button at same time but is not working.I tried also with huawei multitool but is not working is not recognize my device. Please guys is any other solution to fix this ?Thank You!
I just fixed after power off device and then press volume down and plug the usb cable to pc and i was able to recognize my device and i have use huawei multiTool to unbrick my tablet media pad m3 and has work.
Almost the same problem, help please!!!
Hi guys someone can help me? I have a Honor 9 lite(LLD-L31). Android version 8.0
I apologize but I'm a new user and i don't have much practice with modding in general.
I tried to install root permission in my device. I get bootloader unlock code by DC-unlocker and installed TWPR on my device.
When i went in recovery the error " Failed to unmount '/system'(Device or resource busy)" rushed, so I tried to format data in order to give partition available. I tried again to flash file.zip but the search was empty so I downloaded a most recent version(3.2.3) of TWPR in recovery ramdisk.
Now if i try to log into recovery mode appear the same error (Error! func NO 11 / NO 2).
I can do everything aside going in recovery mode. How can I resolve it? Is it possible to reset to factory settings and try again?
I hope I have explained well the problem.
elliotn said:
3 button upgrade doesn't work either.
Click to expand...
Click to collapse
how about this 3 button method??
Astarothkun said:
I got stock recovery back with the warning that my device is unlocked. Now I get stuck at 'Your device is booting now'. After some time it reboots and opens eRecovery which I cannot use.
How do I get anything on my phone to continue with dload and which firmware would you advice me to flash if I finally get there.
Should I, if even possible at the moment, choose an older firmware version?
Edit: Would the original service rom help? Found it here https://forum.xda-developers.com/huawei-p9lite/help/original-service-rom-huawei-p9-lite-vns-t3688120 but my build number seems too high as the version I need only mentions b381 and b383 not the 394 I currently have..
Click to expand...
Click to collapse
Could you write down the steps you took to get back in fastboot for me? I'm having troule geting there myself after draining battery.
I fixed it after nothing else here worked.
So this is mostly so I dont ever forget the solution again, but also to possibly help others.
I also have to say that I had the problem with an P8 Lite, but all my problems matched almost exaclty, so It might help you too.
And a third disclaimer: I have no idea if you can flash the stock firmware without having the bootloader unlocked.
If you dont have it unlocked, try this wonderful updated guide: [Links are disabled for me so google this: "Droidhunter unlock huawei bootloader" and pick the article by droithunter.com]
And yes DC-Unlocker, suprisingly actually works (at least for me) and buying their bootloader unlock code was worth the 4 bucks.
So here is the solution:
1. Somehow, however needed get into fastboot. As I couldn't use the volume/power key combo myself, I somehow force reset the phone, pressing various buttons until I managed to boot into it again. I then used the adb bridge to boot into fastboot (google how to connect adb, then use "adb reboot bootloader" to get into the fastboot menu).
2. Download your phone models default stock rom/Update.app (also google that).
3. Extract the Update.app file.
4. Download and use the HuaweiUpdateExtractor tool and open the Update.app file (google again helps).
5. Select the "09.recovery.img" entry (the one with the green arrow on the left), rightclick and select "extract selected" and save it somewhere where you can find it.
6. Open your Fastboot console on PC (its often the same as the ADB console used before, especially if you use Minimal Fastboot and ADB, which I would recommend).
7. Make sure your phone is in Fastboot mode (not recovery) and connected to the pc.
7.1 Make sure your bootloader is unlocked. It might work with a locked one because youre just flashing stock firmware but eh might break more. Its worth the 4 bucks to unlock the bootloader first. (and yes DC unlocker looks super sketchy but somehow it actually worked for me and wasnt a scam).
8. Flash a custom recovery onto the phone (pretty much the same way you flash twrp, but instead of the twrp image you use the .img file you just extracted from the Update.app; Also dont try flashing twrp directly, it will probably not work).
The command to do so is: "fastboot flash recovery [filepath to the .img file without the brackets]".
9. Use the command "fastboot reboot".
10. If your phone doesnt boot normally, use the key combinations to get into the normal recovery screen and recover from a file or whatever (other guides should work from here).
Extra Steps:
As my recovery image was obviously so broken that even flashing twrp on top of it didnt work until I flashed the original reovery image, I went into my phones settings and did a factory reset. Directly after I installed twrps (see google) and set it up so it had full control. Afterwards I rooted and installed LinageOS cause frick EMUI rn).
Hope this helps anyone. If you have any questions feel free to ask me.

No OS installed mate 9

Hello everybody, i was handed a mate 9 handset from a friend in as is condition.
I don't know what have it been through.
The phone's back shows it is MHA-l29
Trying with buttons:-either i can enter erecovery connect to wifi. and the recovery will fail.
I can enter an interface called TRWP.
There is no OS installed on the handset apparently.
I don't know where to start, please help me. I'm willing to grasp concepts quickly, and a step by step guide will be appreciated ! thx.
Edit: i did download an "update.zip" and copied it through computed, tried to install it but got a command error...
scrutnizing said:
Hello everybody, i was handed a mate 9 handset from a friend in as is condition.
I don't know what have it been through.
The phone's back shows it is MHA-l29
Trying with buttons:-either i can enter erecovery connect to wifi. and the recovery will fail.
I can enter an interface called TRWP.
There is no OS installed on the handset apparently.
I don't know where to start, please help me. I'm willing to grasp concepts quickly, and a step by step guide will be appreciated ! thx.
Edit: i did download an "update.zip" and copied it through computed, tried to install it but got a command error...
Click to expand...
Click to collapse
Do you have adb/fastboot drivers installed? If not: https://forum.xda-developers.com/showthread.php?t=2317790
When you have that installed, boot into TWRP then tap on the Reboot button and then on the Bootloader button.
Plug in USB and open a command prompt, type the following command:
fastboot oem get-build-number
Post the result here
i solved this issue just today, i didn't get lucky with stock rom kept boot looping. What i did is get fromfuture mate 9 custom rom, place the zip in twrp folder and install zip from there.
The update.zip wouldn't install this way. At least my phone is working now.
Thanks
Edit: I also tried to flash update.app image components after extraction, using fastboot. It didn't work, I don't recommend this method.
The custom rom is life saving.
scrutnizing said:
i solved this issue just today, i didn't get lucky with stock rom kept boot looping. What i did is get fromfuture mate 9 custom rom, place the zip in twrp folder and install zip from there.
The update.zip wouldn't install this way. At least my phone is working now.
Thanks
Edit: I also tried to flash update.app image components after extraction, using fastboot. It didn't work, I don't recommend this method.
The custom rom is life saving.
Click to expand...
Click to collapse
Ah, then you're on Nougat.
The reason I asked about fastboot was to find out what build/fw you were on, then go from there to install stock firmware.
You could update to Oreo using: https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
hey thanks!
The reason why im statisfied with this is that when flashing stock rom, it worked the first time (no bootloop), but the camera was not working, neither developper mode. Thats why i wiped, reflashed and got stuck in bootloop, no idea why. Also i could only flash a few of the images in update.app, very few. So it was not ideal, other images would yield an error in fastboot when flashing (command failed), i read online and figured this is perhaps due to a bad unlocking in the bootloader (if i understood correctly) at this point i felt that i could no longer process and learn info in android world, after all it was only one day that i'm into android and i felt tired, so i took the ladt chancd and decided to try the custom rom, im now satisfied with results, but many question marks are still in my head.
scrutnizing said:
hey thanks!
The reason why im statisfied with this is that when flashing stock rom, it worked the first time (no bootloop), but the camera was not working, neither developper mode. Thats why i wiped, reflashed and got stuck in bootloop, no idea why. Also i could only flash a few of the images in update.app, very few. So it was not ideal, other images would yield an error in fastboot when flashing (command failed), i read online and figured this is perhaps due to a bad unlocking in the bootloader (if i understood correctly) at this point i felt that i could no longer process and learn info in android world, after all it was only one day that i'm into android and i felt tired, so i took the ladt chancd and decided to try the custom rom, im now satisfied with results, but many question marks are still in my head.
Click to expand...
Click to collapse
It's because you can't flash everything from fastboot with just phone unlocked.
You can flash: System, vendor, boot (ramdisk and kernel for oreo), recovery (recovery_ramdisk, recovery_vendor, recovery_vbmeta for oreo), cache, userdata. (I think those are it)
Flashing anything else requires you to unlock bootloader, but it needs a special code which none of us normal people have. :/
ante0 said:
It's because you can't flash everything from fastboot with just phone unlocked.
You can flash: System, vendor, boot (ramdisk and kernel for oreo), recovery (recovery_ramdisk, recovery_vendor, recovery_vbmeta for oreo), cache, userdata. (I think those are it)
Flashing anything else requires you to unlock bootloader, but it needs a special code which none of us normal people have. :/
Click to expand...
Click to collapse
@ante0
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Can you give a hand, please ?
I unlocked the bootloader and flashed the recovery, the system booted successfully.
I tried to flash a ROM after that, it showed errors and didn't complete the flashing. since that time the phone has bootloop.
Unlocked bootloader and FRP
fastboot oem get-build-number : MHA-L29 8.0.0.374(C185)
I can access the TWRP recovery and erecovery and bootloader&fastboot
what I have already tried :
1-Fastboot flash ramdisk and kernel .
2-Tried to flash the stock firmware via TWRP.
3-Tried HurUpdater0.3
4- Extract update.app & HOWTA
5-Flash ramdisk and kernel from inside TWRP
is possible unbrik Mate9 Oreo , using only fastboot method ?
can help umbrik only commands fastboot?

Bricked Zenfone 3 ZE552KL - This package is for "WW_Phone" device. This is a ""

Bricked Zenfone 3 ZE552KL - This package is for "WW_Phone" device. This is a ""
I'm handling a bricked Zenfone 3 ZE552KL WW model, but I am unable to flash the stock rom back into the device.
For context, this device has never been unlocked, rooted, and always worked under its original factory Android. As told by the owner, he received an OTA update notification last week and confirmed all prompts to initiate the update. As instructed, he plugged the device to its original charger, left the update running and went by with his day doing other stuff. When he returned, the device was completely OFF with 0% battery. We figured the charging cable disconnected due to a bad connector endpoint, and the phone ran out of juice while the update was running!
The result is a bricked Zenfone unable to boot beyond the ASUS logo. It keeps crashing and gets into a boot loop.
I have tried most of the basic tech support I can give him.
I have downloaded a fresh copy of the official ZE522KL firmware from the ASUS website.
I can boot the phone into recovery, which is still the original ASUS recovery. But as I try to flash the firmware, I get this lovely error message:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
ERROR: This package is for "WW_Phone" device. This is a "".
I know for a fact this is a WW_Phone device because when I try to flash the JP firmware, the error message is different.
ERROR: This package is for "JP_Phone" device. This is a "WW_Phone".
Already tried "Wipe data/factory reset" and "Wipe cache partition" from the recovery menu, but that didn't help.
Already tried pushing the firmware via "adb sideload" and placing it in a SD card. Those didn't help either.
I am also willing to flash a community ROM, like LineageOS or Mokee, but I first need to unlock the bootloader. I'm running adb and fastboot from Linux, and I can't find a descent tool to unlock using Linux is proving to be a real pain. Every tool seems to be made for Windows only.
So, I'm resorting to anyone here, hoping anyone could give me a light before we send this phone directly to ASUS tech support, not available in our region (we'll need to ship it to another city).
Anything I can try before that? I'm running out of ideas.
Best regards and thanks in advance for any help.
Trying to post a screenshot of the error:
https://i.imgur.com/5RHXM3c.jpg
Flash the latest stock recovery thru fastboot and then flash the latest raw firmware.
Otherwise try launching, not flashing, twrp thru fastboot and then flash any raw firmware with the updater script edited.
wang1chung said:
Flash the latest stock recovery thru fastboot and then flash the latest raw firmware.
Otherwise try launching, not flashing, twrp thru fastboot and then flash any raw firmware with the updater script edited.
Click to expand...
Click to collapse
Since his phone is locked, he can't flash anything except RAW firmware.
---------- Post added at 11:52 AM ---------- Previous post was at 11:41 AM ----------
juliohm said:
Trying to post a screenshot of the error:
https://i.imgur.com/5RHXM3c.jpg
Click to expand...
Click to collapse
Hey juliohm,
Just follow these steps & your device will operate normally
1) Download and install ASUS Flash Tool :
2) Download Latest Oreo RAW
ZE520KL:
ZE552KL:
3) Enter Fastboot Mode (Power + Volume Up)
4) Open ASUS Flash Tool
5) Select device & select firmware (select YES on wipe data tab too)
6) Connect phone to PC
7) Hit Start and wait 10-15 minutes (ignore the error 5 [FRP])
MOD EDIT: PAY-PER-CLICK LINKS REMOVED
Thank you, Saktis_STi. But these are Windows tools and I'm running Ubuntu on my local system. No Linux tools available for this task?
juliohm said:
Thank you, Saktis_STi. But these are Windows tools and I'm running Ubuntu on my local system. No Linux tools available for this task?
Click to expand...
Click to collapse
Check PM
Try unlocking your bootloader using the unofficial way located in the Zenfone 3 forum. It should be doable because you only have to boot into your bootloader. You can then flash a custom recovery, such as TWRP, and go in and wipe data, cache + dalvik, and then install a custom ROM. In your case, it looks like the stock recovery can't detect the device model (WW_Phone), so it's most likely that something is wrong with the system partition.
GrenadeofTacos said:
Try unlocking your bootloader using the unofficial way located in the Zenfone 3 forum. It should be doable because you only have to boot into your bootloader. You can then flash a custom recovery, such as TWRP, and go in and wipe data, cache + dalvik, and then install a custom ROM. In your case, it looks like the stock recovery can't detect the device model (WW_Phone), so it's most likely that something is wrong with the system partition.
Click to expand...
Click to collapse
No need. Flash RAW firmware is enough.
Just a quick follow up.
The owner decided to take it a local assist shop. I don't know what method they used, but they managed to reflash the stock firmware back into the device, and it's working fine again.
Thank you all for the tips. If this was my own device, I would be tinkering a lot more. But the owner decided to play safe and pay for repair in some authorized assistence shop.
Best regards all!

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