Screen won't register any touch at all - Essential Phone Questions & Answers

Hi everyone. I have an essential PH-1, dropped it and cracked the screen in a couple of places. It still worked normally, but I ordered a screen replacement from amazon. I was able to remove the screen easily enough because I wasn't trying to save it. I connected the new screen before permanently afixing it just to make sure it worked. So, the screen looks perfect and everything looks like new, but the screen doesn't register any touch response at all.
I am able to use the phone with a USB C keyboard and mouse, I'm writing this post on my phone with the keyboard and mouse. Its got the latest software and updates, and aside from the touch screen not feeling any touches, everything is normal. Does anyone know what might be the problem? I've unlocked the bootloader in preperation for installing TWRP, but the process didn't work for some reason. I'm still reading up on that. Could this be a software issue? I hope it's not a problem with the new screen. Ideas and thoughts are much appreciated.

I've tried everything I think, though very cumbersome I was able to unlock the bootloader, install TWRP and root, and installed the stock image - but still no joy. I then installed Lineage OS but there was still no touch response. I did a wipe first through ADB, before 8 installed the stock image, didn't make a difference. At this point I think it must be a defective screen unless anyone has any ideas I may not thought of? All of this done with a USB keyboard and mouse - switching back and forth disconnecting and reconnecting the phone to the PC to use ADB.

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Touch Response Problem

I have a Sprint Touch [Vogue]. It has served me very well up until recently.
One day, I was using my phone normally when the battery died. No big deal right?
Well, I charge my phone and reboot it. For some reason, Windows is EXTREMELY slow and unresponsive. I figure that something vital had been corrupted by the battery's death, and that it was nothing that a hard reset couldn't fix.
I performed a hard reset.
I let the utilities for the first boot run to customize the phone. Everything seemed pretty much normal. I configured my settings, re-added my contacts, etc. Then I turned the screen off [with the power button].
I turn it back on later to do something. I touch the screen. It immediately and accurately detects the touch's location, but it continues detecting a touch. For 20-30 seconds, after the input has stopped.
It was strange, so I soft reset the device. It booted, with the same problem. So I performed another hard reset. I did some configuration [the response acting normal at this point], and then turned the screen off. Turning it back on brought the same problem back.
This problem still exists on my phone, even after numerous hard resets and even ROM flashes.
A better description of the problem: When the device is first turned back on [meaning brought out of standby], its touch response is messed up. It will immediately and accurately detect any touch input, but it will continue to detect the input for up to 30 seconds AFTER it has been released, as if you were holding it the whole time.
WHY is this???? My phone is almost unusable because of this!!!! I can still place/ receive calls, using the navigation buttons and the red and green buttons. But the touch response is screwed!
Can someone please shed some light on this problem I'm having?
Phone specs: Windows Mobile 6.1, HTC / Sprint customized. Minimal third party software is currently installed.
[I've already determined that third party software is not the problem, because i haven't installed any!]
Possible solution
Hi,
today I experienced something similar to your description - no touch response when I tried to pickup a call. The strange thing is that last night everything was working and no settings were modified nor programs were added/removed. The screen suddenly 'died'. At the moment I am using it through a program MyMobiler which brings the mobile display to the PC and I can use the mouse to control the phone (it is like VNC for the phone screen, the phone is connected with ActiveSync).
This is temporary solution untill I finish my backups of files, programs, settings. I didnot performed hard reset yet, hope this will solve my problem
In the following link there is a 'magical' solution - to remove the screen protector:
http://www.htcwiki.com/thread/1112981/LCD+or+Touch+screen+not+working
P.S. I had removed the screen protector and voilá - the screen is now touch responsive. The root cause of the problem obviously is the dust between the screen and the protector which results in constant screen pressing - and as a result no accepting my finger presses.
I hope this will work for you and others with similar problem.
I had a similar experience with an old Vogue.....In my case, there was no battery death precursor, but it just started acting up. Not too long thereafter, I noticed the screen/digitizer was forming what looked like an air bubble between the digitizer and the LCD on one place of the screen. The screen was becoming defective. I eventually had to buy another Vogue from a friend who didn't have a clue of the 6900's potential, and didn't want his anymore, so I got it cheap.
Sounds like your screen/digitizer may be on it's last leg.

[Q] Broken display

Hello all,
(First of all, if you watch the video you will understand what I'm trying to explain here, but I wasn't able to make myself very clear, secondly I don't have support from asus/google in my country)
I've been using my nexus 7 for almost 4 months and haven't had any problems with it until now. When I upgraded to 4.2 I noticed that the speakers sound was strange sometimes, but most of the time it worked just fine. But today something very sad happened
When I unlocked the tablet I realized it was in my sister's user (I was already at launcher's "home"), so I locked it in order to switch to my user, but when I pressed the unlock button, the screen wasn't normal, it went crazy. I couldn't see anything, just shades of black and white (see video above for details). After that I tried anything but the the screen was the same. Something important to mention is that the screen responds normal to touch input, so I can unlock, open menu, recent apps, etc only by knowing where to touch. I'm even able to turn it off by holding power button and then choosing "yes, reboot tablet" without being able to see anything on the screen.
It worth mention that after several reboots, screen locks/unlocks I manege to get the screen to work perfectly for a couple of minutes, but when I locked the tabled the screen stopped working again.
My question is: DO you guys think that this is a screen problem, some wires that aren't well connected or even maybe Android OS problem? And would it worth it to buy a new screen and try to find someone to change it for me or I should just throw it in the trash?
PS: The tablet is completely stock now, just rooted and with busybox, no OC, no GPU OC, etc...
http://www.youtube.com/watch?v=Sna69-GKIYE&feature=g-crec
Try flashing a factory image. If that doesn't work, it's most likely a hardware issue. You should be able to get warranty service if that's the case.
Factory image: https://developers.google.com/android/nexus/images#nakasigjop40d
Edit: Missed the part about no support from Google/Asus. Disregard the warranty statement.
Sent from my Nexus 7 w/ PA and m-kernel
Problem kind of solved
EvanA said:
Try flashing a factory image. If that doesn't work, it's most likely a hardware issue. You should be able to get warranty service if that's the case.
Factory image: https://developers.google.com/android/nexus/images#nakasigjop40d
Edit: Missed the part about no support from Google/Asus. Disregard the warranty statement.
Sent from my Nexus 7 w/ PA and m-kernel
Click to expand...
Click to collapse
Thanks for the answer. I decided to do that (even though I didn't think it would solve the issue).
I turned off the tablet and booted into recovery by holding vol up and down + power and guess what??? when it booted into recovery the screen was perfect again, I could see all information about the tablet, lock state, etc. I decide to reboot it and it has been working normally for a couple of hours from now, I have even made some benchmarks and everything was ok.
Now I'm more confused than before: Hardware or OS problem? The tablet is working now, so I'll just backup all my titanium backup data to my pc and leave USB debugging on, so if the problem returns I'll just flash stock again.
EDIT: After some hours the screen problem returned. I flashed 4.2.1 and the problem was still there. I guess I'll just have to find someone who will open my tablet and see if the wires are properly connected.

Anyway to get pass the lockscreen?

LGD800 AT&T
Just dropped it and the phone is malfunction.
a. the screen is shatter and touch isn't work.
b. usb port doesn't seem to work either.
Main problem now is that I have lockscreen with PIN on, since touchscreen isn't working I can't access it to turn on On-Screen feature.
USB port doesn't work, I think I can use wireless but again, can't get pass the lockscreen.
I have tried remote Unlock from AVG app which I currently has it running on the phone but still cannot get pass the screen.
I want to copy a few important files over first then perform Factory Reset via Recovery.
Does anyway I can do that?
All feedback and thought welcomed.
Also, since I got this phone for 4 months, i believe warranty is over. Anyone know which reliable, good service that I can send my phone for the screen fix?
Thanks all
Since the usb doesn't work so I don't think ADB pull will help, plus I have to turn on the USB Debugging anyway, which I can't now.
Got it.
Case closed.

[D800] Need to factory reset/return to stock with no touch input.

So my phone screen broke. I tried twice with crappy replacement screens (yes, really) from eBay and then broke down and bought an oem screen from etradesupply. The screen turns on and looks fine, but no matter what won't receive any touch input. I'm running a custom rom and have TWRP installed and would, at the very least, like to perform a factory reset. Returning to stock would be better. Any help is appreciated.
Any help on why no screens will work would also be fantastic.

Yotaphone 2 - Broken LCD screen - Can't pass Setup Wizard and use phone...

Hi,
I broke my LCD display a couple of months ago still, I managed to use the phone with the epaper display and eventually reinstall it without clearly writing down the exact procedure (with Lolipop)
Today, as my Marshmallow update freezed, I had to wipe all, thinking well I could easily find the steps to start the phone again.
The only problem remains that Setup Wizard wants us to use the LCD display, and I can't.
The last time I managed to use screen mirroring on Windows, with androidscreencast-0_3_1.jnlp, which is dicontinued.
To that extend, I allowed USB debugging (three lines to add) on system/build.prop and default.prop and copied a file from my computer (adbkeys.pub) to a certain folder in the device, to allow my PC to operate on the cellphone
But that last step doesn't work anymore.
I can see a dialog briefly popping up on the yotaphone, prompting me to allow the computer for debugging, but I can't click.
Droid Explorer tells me that this yotaphone is not allowed in $Vendor (or so on, I can't remember well).
So I managed to authorize the screen mirroring before, to start the phone, but I can't right now, although I found a new app, androidscreencast-0.0.10s-executable.jar.
I would have to copy adbkeys.pub to data/misc/adb/adb_keys, but as of today, that directory doesn't exist.
Can somebody please help me with that?
Thanks,
Hi,
I solved a similar situation by plugging a mouse to the phone using a usb to micro USB adapter (also called USB OTG adapter).
wicoz said:
Hi,
I solved a similar situation by plugging a mouse to the phone using a usb to micro USB adapter (also called USB OTG adapter).
Click to expand...
Click to collapse
Thank you for answering. And what do it do to plug a mouse?
I've made it : the phone starts again.
If anyone is interested, I'll tell the trick for a broken front screen like mine.
Now I'm looking forward to make an image backup of it as it is very fresh if it can save me or others !
And I need advices for that?
Hi!!!
I have the sale problem
How did you bypass the wizzard???
hi. how do you bypass setup wizard? i had mine reset due to stuck. before im using only back screen. please help!
My front screen also stopped working all of a sudden without me doing anything. I was able to use the eInk so I did a factory reset. Now however I'm stuck since I can't boot the phone without a working front screen. I was wondering if a software issue stops the front screen from working and if there is a way to check/fix it.

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