Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Hi mate.
I had this problem but upgraded to new firmware late last night and it came on. Thankfully!
Give it a try
Hi,
I have checked the upgrade app on the phone and it says I have the latest firmware.
Which firmware version are you running?
Kind regards,
Martin
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
iicc said:
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
Click to expand...
Click to collapse
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
hawdes said:
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
Click to expand...
Click to collapse
And have you tried to factory data reset the phone?
hawdes said:
Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Click to expand...
Click to collapse
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
1800Mhz band is a short range, higher bandwidth frequency which usually is less common and given that it has a short range it most likely isn't available in your area.
nasty_suicide said:
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
Click to expand...
Click to collapse
Thank you for the reply nasty_suicide!
I am using Comviq Tele2 as provider, which should use the Telia net.
This is what I believe as well, but I really thought there was no way to flash the international version onto the phone and was about to abandon ship by buying a new phone yet again.
I will try to install the International version as soon as I have time to follow through the steps. I have found the guide on Meizufans.
Once I have installed the international version I'll let everyone know the outcome.
Kind regards,
Martin
Hi Hawdes,
I've exactly the same problem as you do, please post back once you instal I version. I was planning to do so but since I already have everything installed I didn't want to go through trouble for nothing.
What were the results of this? Is it true that firmware can affect the signal received?
upgraded to the latest firmware yet?
Samsung galaxy s7 4G problem
What about in Samsung galaxy s7 version of Flyme OS?? I cannot see 4G option.
Hello i have nexus 6P
I have a problem with the LTE sometimes once in a while the Internet disconnected for a few seconds
I wanted to know if it is possible to allow the TD-LTE 2600 (B38) and LTE Band 9 - B9 (1800)?
if yes how ?
this is obviously not for the NA model (H1511)
if you talking about world model (H1512) it already supports both of those bands and would connect automatically to whichever is available/strongest
Hi.
I want to buy an LG V20 h910 Unlocked, but I need Band 3 & 7 for my home network and possibly (when roaming on holiday) Band 20.
Various websites list at least Band 3 & 7 as being supported.
However, on the LG USA website, it says:
"LTE Bands 2/4/5/12/29/30, Roaming 1/3/7/20, and CA"
Will it work on my network, given that I will be using Band 3/7 in my home network, not just when roaming?
Thanks in advance
I bought a HTC 10 EVO from UK but it seem´s that the LTE doesn´t work correctly here in Germany.
SIM card checked, everything ok. But in the EVO I only got LTE in the centre of a city (with band 3). Outside of the city I have only H+.
I think in this situation, the EVO has to change to BAND 20, but it doesn´t do that. I rooted the phone an checked it with the app "Networt Signal Guru".
Checked root and drivers and looked under "Lock Bands" > LTE
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Hello i have the even problem. please help us !!!
I have the same prolblem, has anyone a solution?
regards
Jens
Hi, from some days ago, i have a lot of problems with 800mhz lte band in Spain with Movistar provider.
when I connect with B20 band to the lte service, I only get speeds of 4-5 Mbps, whereas in other bands (1800 and 2600) I have speeds higher than 100Mbps.
I thought it was a problem with coverage or with my provider (Movistar Spain), but I have tried several Xiaomi (2 rn7, 1 rn9, 1 rn8t) and the same thing happens in ALL. But it does not happen in other devices (huawei, samsung)
I think there may be a moden bug in miui 11, but I'm not an expert on these issues, let's see if someone could help me.
I need a solution, since I use my phone and 4g access to work
Can anybody help me? Is there a way to "block" the b20 band to see if I can catch the b3 by default even though it has worse coverage? Can the modem be reinstalled? Does miui have any problem with the modem in these bands?
sorry for my english
thanks