Meizu MX5 no 4G network capabilities - Meizu MX

Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin

Hi mate.
I had this problem but upgraded to new firmware late last night and it came on. Thankfully!
Give it a try

Hi,
I have checked the upgrade app on the phone and it says I have the latest firmware.
Which firmware version are you running?
Kind regards,
Martin

Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works

iicc said:
Maybe it is an APN related problem. Look if you have the same data as in the other phones that 4G works
Click to expand...
Click to collapse
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin

hawdes said:
Hi iicc,
Thank you for the reply.
I have checked the APN settings about four-five times and I can't find any inconsistencies. I have even crosschecked it with a support technician from my provider.
The only things I can think of is either my anntenna being gimped, that the firmware is not properly developed or that somehow there's trash in my system and that my phone maybe needs a complete wipe and reinstallation.
After the upgrade to firmware 4.5.2.7A the phone does not even hint on trying to connect to 4G. Pre-upgrade it atleast connected to 4G for about 5 seconds and then went down to 3G.
Kind regards,
Martin
Click to expand...
Click to collapse
And have you tried to factory data reset the phone?

hawdes said:
Hello,
I have been using my Meizu MX5 for about two months now without the 4G network working. I have recently updated to the latest firmware and I am currently running Flyme OS 4.5.2.7A and that has not solved any issues either.
I have checked that the phone settings are configured properly.
Network Mode is set to "4G First".
The phone is pending between, H-, H and H+ connection (3G I believe?)
I have checked with my provider and these are the following frequencies which should be providing 4G in my country (Sweden) for the provider:
800Mhz, 900MHz, 1800MHz, 2600MHz
Other providers have the same frequencies as well.
I have also gotten two new SIM-Cards during this period of time without it solving any issues. I have tried the SIM cards in some other phones and they get 4G connection without any issues.
I have been in contact with Meizu customer support in China and after some random troubleshooting of factory resetting and reinstalling the same firmware on the phone without solving anything.
They have also provided me information regarding the different bands/frequencies which the phone operates on:
GSM/GPRS/EDGE (900/1800/1900MHz)
WCDMA/HSPA+: Band 1/2/8 (900/2100MHz)
FDD LTE: Band 1/3 (1800/2100MHz)
TD-SCDMA: Band 34/39 (no freqency specified)
TD-LTE: Band 38/39/40/41 (no frequency specified)
I am not 100% sure on how this works but according to the information I am given, the phone and my provider share at least one frequency for the 4G network and therefore I do not understand why it is not working.
I am sure that it is software related and thus I won't send my phone back to China (4-8 weeks delivery time and all expenses has to be paid by me) for them to troubleshoot.
Anyone here who has knowledge which could give me an answer?
Kind regards,
Martin
Click to expand...
Click to collapse
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.

1800Mhz band is a short range, higher bandwidth frequency which usually is less common and given that it has a short range it most likely isn't available in your area.

nasty_suicide said:
Let me try to come up with something that might be your problem. If you are using 3 as your mobile provider then they use FDD-LTE band 7 & 20 none of which are supported by the MX5 and 3 are also using TDD-LTE band 38 which is supported by the MX5, but might not be available in your area.
If you are on Net4Mobility then they use FDD-LTE 3,7,8 & 20 of which only 3 is supported, so it could that in your area there is no coverage with band 3.
If you are on Telia, the story is pretty much the same as Net4Mobility as they use FDD-LTE 3,7 & 20.
In order to get more from your phone. You can open up google and search for 'meizifan eu' and go to the website. They have a pretty good description of how you install the international version of FlyMe on your MX5, the international version is called 4.5.2.7i. I believe it activates some other FDD-LTE and TDD-LTE bands.
Click to expand...
Click to collapse
Thank you for the reply nasty_suicide!
I am using Comviq Tele2 as provider, which should use the Telia net.
This is what I believe as well, but I really thought there was no way to flash the international version onto the phone and was about to abandon ship by buying a new phone yet again.
I will try to install the International version as soon as I have time to follow through the steps. I have found the guide on Meizufans.
Once I have installed the international version I'll let everyone know the outcome.
Kind regards,
Martin

Hi Hawdes,
I've exactly the same problem as you do, please post back once you instal I version. I was planning to do so but since I already have everything installed I didn't want to go through trouble for nothing.

What were the results of this? Is it true that firmware can affect the signal received?

upgraded to the latest firmware yet?

Samsung galaxy s7 4G problem
What about in Samsung galaxy s7 version of Flyme OS?? I cannot see 4G option.

Related

[Q] SM900F Baseband Question/Problems

Hello ,
I bought a SM900F from UK a while ago and it was unlocked. I was capable of using 4G network there easily with no problems, but recently I have come to Dubai and am not able to hop on the 4G network . I have checked all the settings and made sure I had the 4G sim/ 4G data bundle and so on , but still same problem.
As per Wiki : Etisalat United Arab Emirates 1800 3 FDD September 2011 [500]
Etisalat United Arab Emirates 2600 7 FDD September 2011 [520]
My operator provides 4G on 1800 and 2600 Frequencies which are supported by SM900F. Just to clarify , this unit had never been locked .
So now im sitting here confused on what I need to do to get my 4G working , Im always connected to H and H+ .
Thanks in Advance ,
Nylem
Try to ask operator to give you his APN settings!
Settings - more networks - mobile networks - ap
Thanks for the reply ,
I have done that but still no hope
Nylem said:
what I need to do to get my 4G working , Im always connected to H and H+ .
Click to expand...
Click to collapse
Your phone should support those LTE bands.
Confirm that the band /frequency information isn't outdated.
Are you in an area where the carrier doesn't have LTE coverage?
Open a support ticket to investigate if the carrier has provisioned your account /SIM correctly for LTE.
Look at the various online forums and find out if others are getting LTE in your location.
Set what the LTE signal strength is in the S5 service menu.
Set a preference for LTE in the service menu.
Possibly you are getting 4G, bit the onscreen icon is just incorrect?
Try updating or changing your 900F modem.
.
fffft said:
Your phone should support those LTE bands.
Confirm that the band /frequency information isn't outdated.
Are you in an area where the carrier doesn't have LTE coverage?
Open a support ticket to investigate if the carrier has provisioned your account /SIM correctly for LTE.
Look at the various online forums and find out if others are getting LTE in your location.
Set what the LTE signal strength is in the S5 service menu.
Set a preference for LTE in the service menu.
Possibly you are getting 4G, bit the onscreen icon is just incorrect?
Try updating or changing your 900F modem.
.
Click to expand...
Click to collapse
Thanks for the swift response mate ,
1) Band/Frequency are all compatible with the phone
2) The whole city is LTE covered ( specially mine that I live in the center ) .
3) Already working on a ticket with the carrier , but they say problem is from my side
1) I set the LTE Signal , Lost all connection
2) I put bearer as LTE , Lost all connection
3) Could be a possibility
Can you kindly forward me or show me the path to where I can change my 900F modem to a more international one , Thanks a bunch !
<3
Nylem said:
Could be a possibility
Click to expand...
Click to collapse
Something is probably misconfigured or misprovisioned. But regardless, the issue will only be solved by paying attention to details and a process of elimination (of the possible causes).
The most productive single thing that you could do at this point would be to borrow a known working LTE SIM from a neighbour and see if works in your handset. Whatever the result, it would narrow down the possible culprits.
Also, don't assume that the frequencies are correct. Confirm with the carrier that they haven't changed or added new LTE bands.
Make the effort to find out what forums your carriers' customers usually frequent and look at recent posts there for seredipitious insights that you won't find elsewhere.
Don't dismiss the icon idea out of hand. Are your speeds indicative of an LTE connection?
You don't need a more "international" modem. Just a more current 900F one. Or less commonly, an alternate or older modem if your current one has a bug. Do a forum search for threads about changing modems. There are a lot of them. Don't fixate on this - it's one of the least likely possibilities.
Also consider updating to Android 4.4.3 or 4.4.4 which is said to address some connectivity bugs.
.

[Q] "Unregistered Network" after 5 days of fully working Galaxy S5

Hi everyone,
I got a new Galaxy S5 (sm-900-w8) for my birthday. The device was bought in Canada.
It got unlocked for international usage (entered the 8 digits pin-code) and it worked PERFECTLY for 5 days.
After those 5 days the device got turned off because of the battery died. Recharged it and turned it on, and suddenly I get "Unregistered network" message on my lock screen.
Tried 4 different SIM cards from 4 different providers. Still, nothing.
The device DOES recognize a network when I turn it on, but after I'm trying to make a call 2 times (and gets a "call ended" message), it goes back to "Unregistered network" message or "Emergency calls only" message.
Please note that the signal bar is full.
Any idea how I can fix this problem?
Also, I rooted the device after the 3rd day. Does it mean I don't have my warranty anymore?
Thanks.
You didn't provide enough information for us to know what is going on.
The unregistered network simply means that your phone isn't detecting a valid SIM card. First try your SIM in another unlocked phone to see if the SIM card and or your account appear to be working. If not, then contact your carrier to check your account settings or replace the SIM card if necessary.
If the SIM works in another phone but not yours then we'd like to know where you bought your phone as the number one suspect would be IMEI blacklisting. If that isn't the issue, then the first thing to try for any unexplained anomalous behaviour is to wipe the system cache from recovery mode.
If the problem persists then you need to start troubleshooting which is nearly impossible without a detailed description of your situation. You didn't even tell us any basic info e.g. what carrier you are using, whether the SIM works in another phone, what S5 model, firmware, a step by step description of the changes you made to your phone, etc.
.
fffft said:
You didn't provide enough information for us to know what is going on.
The unregistered network simply means that your phone isn't detecting a valid SIM card. First try your SIM in another unlocked phone to see if the SIM card and or your account appear to be working. If not, then contact your carrier to check your account settings or replace the SIM card if necessary.
If the SIM works in another phone but not yours then we'd like to know where you bought your phone as the number one suspect would be IMEI blacklisting. If that isn't the issue, then the first thing to try for any unexplained anomalous behaviour is to wipe the system cache from recovery mode.
If the problem persists then you need to start troubleshooting which is nearly impossible without a detailed description of your situation. You didn't even tell us any basic info e.g. what carrier you are using, whether the SIM works in another phone, what S5 model, firmware, a step by step description of the changes you made to your phone, etc.
.
Click to expand...
Click to collapse
Thanks for the answer.
Now that I know which information you need:
- I tried my SIM card on a different device (Galaxy S3). It works perfectly.
- Also, as I mentioned earlier, I tried 3 additional SIM cards, all of them works perfectly on other devices, but not with my Galaxy S5.
- The device was bought from Rogers in Canada. I talked to them, they said it isn't blacklisted.
- I already tried to wipe the system cache from the recovery menu. Didn't help either.
- I wrote the model in the previous message: SM-900-W8.
- The current carrier is Golan Telecom in Israel.
- The firmware is 4.4.2 that came with the device. Didn't have the chance to update.
The step by step description you requested:
- I rooted to device.
- I unlocked it using a code that was given to me from some kind of shop in the mall (wasn't there, my gf took care of it), but it worked perfectly.
- The device worked well for 5 days, then the battery died and after I recharged it the problem started.
- If I disconnect my battery for several minutes and connects it again, the device DOES SHOW that it is connected to the network ("GOLAN T"), but if I try to call, after several seconds it disconnects and the "Emergency calls only" or the "Unregistered SIM" message appears.
- Tried reseting it to factory settings and to wipe the device's cache from the recovery menu. Didn't help.
dinovich said:
The current carrier is Golan Telecom in Israel.
Click to expand...
Click to collapse
Bingo. That is why you can never have too much information when troubleshooting.
Until proven otherwise, your problem is almost certain to be the fact that you are not using the S5 model that your carrier expects. Most Israeli carriers use the 900F model and you bought a 900W8 instead. The W8 is not intended for use in the middle east and has a different spectrum allocation than the 900F model.
Ask your carrier to spell out exactly what frequency bands they use in their network. More than likely one or more bands is missing in the W8 and that will be your problem. Other possibilities include region locking, which is Samsung trying to block you from doing exactly what you are attempting.. buying a phone in one country and using it elsewhere. You should also check the carrier blacklist (this is not the same as the IMEI blacklist).. but rather a roaming block that may be interfering because you are using the phone in a country that it wasn't intended for.
And possibly.. although unlikely, your carrier may block foreign IMEI numbers. You'd have to ask your carrier if they have any restrictions regarding handsets that customers purchase from third party sources.
There is one possible anomaly here. Your first post said that your phone worked for 5 days before failing. Was that 5 days in Canada or Israel? If Israel, that makes the last possibility more likely, although it could also be attributed to other factors.
Even though your SIM card working on a different handset tells us that there is some incompatibility between your phone and your carrier's network, you may still want to open a technical support ticket. It's possible that your carrier support department may have run into this issue before and have an expedient solution. Perhaps something as simple as needing to manually add the correct APN info.
.
fffft said:
Bingo. That is why you can never have too much information when troubleshooting.
Until proven otherwise, your problem is almost certain to be the fact that you are not using the S5 model that your carrier expects. Most Israeli carriers use the 900F model and you bought a 900W8 instead. The W8 is not intended for use in the middle east and has a different spectrum allocation than the 900F model.
Ask your carrier to spell out exactly what frequency bands they use in their network. More than likely one or more bands is missing in the W8 and that will be your problem. Other possibilities include region locking, which is Samsung trying to block you from doing exactly what you are attempting.. buying a phone in one country and using it elsewhere. You should also check the carrier blacklist (this is not the same as the IMEI blacklist).. but rather a roaming block that may be interfering because you are using the phone in a country that it wasn't intended for.
And possibly.. although unlikely, your carrier may block foreign IMEI numbers. You'd have to ask your carrier if they have any restrictions regarding handsets that customers purchase from third party sources.
There is one possible anomaly here. Your first post said that your phone worked for 5 days before failing. Was that 5 days in Canada or Israel? If Israel, that makes the last possibility more likely, although it could also be attributed to other factors.
Even though your SIM card working on a different handset tells us that there is some incompatibility between your phone and your carrier's network, you may still want to open a technical support ticket. It's possible that your carrier support department may have run into this issue before and have an expedient solution. Perhaps something as simple as needing to manually add the correct APN info.
.
Click to expand...
Click to collapse
Hey, thanks again for the answer.
The 5 days that I mentioned (when the phoned worked perfectly) were in Israel. The phone was never used in Canada, so do you think the frequency issue is still likely?
I already talked to my carrier, and tell you the truth, the carrier doesn't sell any devices (at all), so I really doubt they will block my device.
Again, they didn't even knew I changed it. They checked it out when I called them, and they said they never block any device - I did mentioned that the device was from Canada.
And again: I tried SIM cards from 4 different carriers (except for Golan Telecom, I tried Cellcom, YouPhone and Hot Mobile).
Is there any other information that you need me to provide?
Just tell me what and I'll give you the information you need.
dinovich said:
Hey, thanks again for the answer.
The 5 days that I mentioned (when the phoned worked perfectly) were in Israel. The phone was never used in Canada, so do you think the frequency issue is still likely?
I already talked to my carrier, and tell you the truth, the carrier doesn't sell any devices (at all), so I really doubt they will block my device.
Again, they didn't even knew I changed it. They checked it out when I called them, and they said they never block any device - I did mentioned that the device was from Canada.
And again: I tried SIM cards from 4 different carriers (except for Golan Telecom, I tried Cellcom, YouPhone and Hot Mobile).
Is there any other information that you need me to provide?
Just tell me what and I'll give you the information you need.
Click to expand...
Click to collapse
BTW, I've checked the APN info, but it's just needed for MMS and for the 3G internet.
Tried with that configuration and without, it didn't matter.
Oh! I just remembered one more thing.
I succeeded browsing the internet VERY slowly, several times (it wasn't WIFI of course). Super-weird.
dinovich said:
The 5 days that I mentioned (when the phoned worked perfectly) were in Israel. The phone was never used in Canada, so do you think the frequency issue is still likely?
Click to expand...
Click to collapse
That datum confuses the issue, but yes the ostensibly missing frequency bands are still the most likely culprit. Particularly since you tried multiple known good SIM cards in your phone. Something is conflicting between your phone and your local networks. And by far the most obvious cause is the spectrum allocation. Meaning that it may work erratically (or for five days) but can fail when the system tries to use the missing band(s).
Less likely, your local carriers may be conflicting with something else in the phone. Or it could be a random hardware failure, although that is very improbable. If it was a hardware failure, I'd think more in terms of a damaged SIM slot than semiconductor failure. Troubleshooting is all about ruling out possibilities and looking for patterns. So you need to work though the list of the most obvious candidates. For a start:
- Find out what frequency bands your carrier uses. And compare that to the W8 specs (Google search: sm-g900w8 specs)
- Check the roaming /region lock blacklist i.e. /system/csc/customer.xml and confirm that your Israeli carriers are not listed in that file.
- Find out what your carrier's APN information is and confirm that your phone has the same settings.
If you don't find a solution there, you should wipe your system cache from recovery mode and do a factory data reset. And failing that even write a full stock firmware image to the phone again - the latest firmware available just to cover the slight possibility that it could be a firmware bug.
And while not a panacea, you should still open a support ticket with your carrier. Don't get them mired in a long set of I've already tried this and this and this.. Just tell them that your phone worked fine for 5 days and now gives an "unregistered network" error. And that your SIM continues to work in other handsets. That should spur them to look into your account settings and hopefully identify anything that may be conflicting with your W8 phone.
And as a last resort, I guess claim it under warranty. If you used Towel root your warranty is probably still intact. You can boot to download mode or install the Phone Info app to find out your Knox flag status. If it is 0x0, then you only need to restore the stock firmware and you should be fine with respect to warranty.
If your Knox flag is 0x1 for any reason, Samsung will raise a stink about it. A lot of carriers don't care about Knox with respect to warranties thought. I don't know Roger's position on that point but in any event don't make a warranty claim directly with Samsung if you have a 0x1 flag. Make a warranty claim through your carrier (presumably Rogers) instead.
.
fffft said:
That datum confuses the issue, but yes the ostensibly missing frequency bands are still the most likely culprit. Particularly since you tried multiple known good SIM cards in your phone. Something is conflicting between your phone and your local networks. And by far the most obvious cause is the spectrum allocation. Meaning that it may work erratically (or for five days) but can fail when the system tries to use the missing band(s).
Less likely, your local carriers may be conflicting with something else in the phone. Or it could be a random hardware failure, although that is very improbable. Troubleshooting is all about ruling out possibilities and looking for patterns. So you need to work though the list of the most obvious candidates. For a start:
- Find out what frequency bands your carrier uses. And compare that to the W8 specs (Google search: sm-g900w8 specs)
- If you are rooted, check the roaming /region lock blacklist i.e. /system/csc/customer.xml and confirm that your Israeli carriers are not listed in that file.
- Find out what your carrier's APN information is and confirm that your phone has the same settings.
And while not a panacea, you should still open a support ticket with your carrier. Don't get them mired in a long set of I've already tried this and this and this.. Just tell them that your phone worked fine for 5 days and now gives an "unregistered network" error. And that your SIM continues to work in other handsets. That should spur them to look into your account settings and hopefully identify anything that may be conflicting with your W8 phone.
.
Click to expand...
Click to collapse
OK, thanks!
I'll check all of those and will let you know.
Can't call my carrier on Friday here in Israel, but I'll do that on Sunday and I'll update with details.
Thanks again.
dinovich said:
Oh! I just remembered one more thing.
I succeeded browsing the internet VERY slowly, several times (it wasn't WIFI of course). Super-weird.
OK, thanks!
I'll check all of those and will let you know.
Click to expand...
Click to collapse
Nope, not really all that weird. It sounds more and more like you are missing a key GSM frequency band.
Nevertheless you should check all of the possible culprits.
Good luck
.
fffft said:
Nope, not really all that weird. It sounds more and more like you are missing a key GSM frequency band.
Nevertheless you should check all of the possible culprits.
Good luck
.
Click to expand...
Click to collapse
Quick search using google:
According to this: http://www.worldtimezone.com/gsm.html, Golan uses 3G 2100 frequency, which is supported according to this: http://www.samsung.com/ca/support/model/SM-G900WZKABMC (tech specs are expendable at the bottom).
Other frequencies seems to be supported as well. Actually, all the frequencies of the Israeli carriers seems to be supported.
If your handset supports all active frequencies that is great news, but you still need to work through the rest of the list of things to look into. Also, if you know anyone local with an unlocked 900F S5 phone, try your SIM in their phone.
Specs for Israeli 900F and Canadian 900W8, differences in bold.
You need to confirm that your carrier does not use the missing frequencies i.e. B8 (3G GSM 900) & B20 (LTE 800)
SM-G900F
2G GSM B8 (GSM 850MHz), B10 (E-GSM 900MHz), B13 (DCS 1800MHz), B14 (PCS 1900MHz)
3G UMTS B1 (IMT 2100MHz), B2 (PCS 1900MHz), B5 (US 850MHz Cellular), B8 (GSM 900MHz)
4G LTE B1(2100), B2(1900), B3(1800), B5(850), B7(2600), B8(900), B20(800)
SM-G900W8
2G GSM B8 (GSM 850 MHz), B10 (E-GSM 900 MHz), B13 (DCS 1800 MHz), B14 (PCS 1900 MHz)
3G UMTS B1 (IMT 2100 MHz), B2 (PCS 1900 MHz), B4 (AWS), B5 (US 850 MHz Cellular)
4G LTE B1 (2100), B2 (1900), B3 (1800), B4 (AWS), B5 (850), B7 (2600), B8 (900), B17 (700)
.
OP this may sound ridiculous but go into your System>About Phone and check for your imei... you can also do *#06# hit send on your dial pad...
If your imei shows 000 or something weird other than the one that is printed on the sticker under the battery or box then you have a defective phone. I usually see this Unregister Network thing happen to quite a few Samsungs over the years, starting with the S2. You may have done something and caused the IMEI to get lost/wiped in the EFS.
The best thing to do in this case is you have to have the IMEI rewritten. This may be really easy if there is still an EFS backup on the phone or if it is still accessible. Otherwise at the time of writing this I think both the Octopus/Z3X cannot write IMEI on the S5 so taking it to repair shop can be pointless until it does.
Worse case scenario is your actual baseband chip is screwed.
Anyway, check to see if your imei is there. No IMEI = network cannot register you on as you device doesn't exist.
fffft said:
If your handset supports all active frequencies that is great news, but you still need to work through the rest of the list of things to look into. Also, if you know anyone local with an unlocked 900F S5 phone, try your SIM in their phone.
Specs for Israeli 900F and Canadian 900W8, differences in bold.
You need to confirm that your carrier does not use the missing frequencies i.e. B8 (3G GSM 900) & B20 (LTE 800)
SM-G900F
2G GSM B8 (GSM 850MHz), B10 (E-GSM 900MHz), B13 (DCS 1800MHz), B14 (PCS 1900MHz)
3G UMTS B1 (IMT 2100MHz), B2 (PCS 1900MHz), B5 (US 850MHz Cellular), B8 (GSM 900MHz)
4G LTE B1(2100), B2(1900), B3(1800), B5(850), B7(2600), B8(900), B20(800)
SM-G900W8
2G GSM B8 (GSM 850 MHz), B10 (E-GSM 900 MHz), B13 (DCS 1800 MHz), B14 (PCS 1900 MHz)
3G UMTS B1 (IMT 2100 MHz), B2 (PCS 1900 MHz), B4 (AWS), B5 (US 850 MHz Cellular)
4G LTE B1 (2100), B2 (1900), B3 (1800), B4 (AWS), B5 (850), B7 (2600), B8 (900), B17 (700)
.
Click to expand...
Click to collapse
In isreal:
2G GSM: B8 (GSM 850MHz), B10 (E-GSM 900MHz), B13 (DCS 1800MHz).
3G UMTS: B1 (IMT 2100MHz), B5 (US 850MHz Cellular), B8 (GSM 900MHz)
4G LTE: B3(1800), Soon will use 2600Mhz too B7(2600) .
4g- Only before few week 4G open, but only 5Mhz of 1800Mhz are in use for now.
So only 900Mhz in 3G are missing..(Not all carroir useing this Fq...)
In hebrew only
http://iandroid.co.il/forum/download/file.php?id=18738&mode=view/rokbox.jpg
http://he.wikipedia.org/wiki/תקשורת_סלולרית_בישראל
But,what about Region lock ?! (If he did use 5 days it mean that he dosn't have one, right?)
http://forum.xda-developers.com/gal...on-lock-s5-t2867730/post55247717#post55247717
Go to www.protectyourdata.ca to check your imei if its blacklisted or not... I think its that simple....
http://www.imei.info/
This is one of the biggest issues.... phones are blacklsited regularly now... lots of insrurance scam going on..... Thank God my device got rescused....

Nexus 6p GSM signal not working

Brothers , Need your help !!!
Got a Nexus 6p from US , model is A1 H1511 which has less radio bands compared to the global version A2 - H1512 .
Problem :- GSM radios are not working , Unable to call or receive calls. Seems like the bands are still set to US frequencies
Solution Tried (with no luck yet) :
> *#*#4636 and tried to change bands
> As per some forums tried flashing Chroma ROM
> CM 14 rom
> Latest Radio bands and most of the old ones
> Bitdomo's pure nexus rom and other roms
still no luck , Can anyone suggest anything on this . Looking forward for your support . Thanx
ramrock007 said:
Brothers , Need your help !!!
Got a Nexus 6p from US , model is A1 H1511 which has less radio bands compared to the global version A2 - H1512 .
Problem :- GSM radios are not working , Unable to call or receive calls. Seems like the bands are still set to US frequencies
Click to expand...
Click to collapse
Is the phone used? Which carrier are you on? What is your current Baseband version? Have you tried creating a new APN profile based on the carrier? Have you tried a known working SIM from a DIFFERENT carrier, and then swapping your's back. Why did you bring the International model into the conversation unless it applies somehow?
Hi, i have thé same trouble with my model buyed in switzerland.
When i'm be back from Thaïlande, After 2 days, m'y GSM signal die.
I tryed hard reset, *#*#4636#*#*, flash thé rom with an older one .....Nothing happen.....
Restore Factory setting, another sim, Nothing happen.
It's very frustrating..
I hope someone have a solution.
Thanks guys
v12xke said:
Is the phone used? Which carrier are you on? What is your current Baseband version? Have you tried creating a new APN profile based on the carrier? Have you tried a known working SIM from a DIFFERENT carrier, and then swapping your's back. Why did you bring the International model into the conversation unless it applies somehow?
Click to expand...
Click to collapse
> My Uncle had given it to me during his last visit here in India from the US, He has upgraded to Pixel. He had bought it from Google store.
> Indian Carrier Airtel/Vodafone/Jio tried all
> Baseband Version 3.79
> Jio carrier is Only LTE with Band 3,5 and 40. But the main band i.e Band 40 is not included in the North American Nexus 6P so signal strength not that gr8 . So using a GSM sim would be an ideal choice here.
Comparison of Radio bands supported by Nexus 6p versions
North America: A1 - H1511
GSM/EDGE: 850/900/1800/1900MHz
UMTS/WCDMA: B1/2/4/5/8
CDMA: BC0/1/10
LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30
LTE (TDD): B41
CA DL: B2-B2, B2-B4, B2-B5, B2-B12, B2-B13, B2-B17, B2-B29, B4-B4, B4-B5, B4-B13, B4-B17, B4-B29, B41-B41
Rest of world: A2 - H1512
GSM/EDGE: 850/900/1800/1900MHz
UMTS/WCDMA: B1/2/4/5/6/8/9/19
TD-SCDMA: 34/39
CDMA: BC0/1
LTE (FDD): B1/2/3/4/5/7/8/9/17/19/20/28
LTE (TDD): B38/B39/40/41
CA DL: B1-B5, B1-B8, B1-B19, B3-B3, B3-B5, B3-B7, B3-B8, B3-B19, B3-B20, B3-B28, B5-B7, B7-B7, B7-B20, B7-B28, B39-B39, B40-B40, B41-B41
> M not planning to give it back to my uncle :silly: . And have read on forums that people do have resolved such issue's while flashing chroma and other roms . tried all that but no luck yet.
Fred92100 said:
Hi, i have thé same trouble with my model buyed in switzerland.
When i'm be back from Thaïlande, After 2 days, m'y GSM signal die.
I tryed hard reset, *#*#4636#*#*, flash thé rom with an older one .....Nothing happen.....
Restore Factory setting, another sim, Nothing happen.
It's very frustrating..
I hope someone have a solution.
Thanks guys
Click to expand...
Click to collapse
Ya Fred, I can understand your frustration. As I can't use this phone my Primary, for now, is a windows phone.
WP10 does not have any apps to be used and this is not having signals to make calls..
ramrock007 said:
Ya Fred, I can understand your frustration. As I can't use this phone my Primary, for now, is a windows phone.
WP10 does not have any apps to be used and this is not having signals to make calls..
Click to expand...
Click to collapse
Dude you're not alone.....facing similar problem here...
I live in India and In my case the signal comes and goes in every 5 minutes or so automatically. But after the signal loss it sometimes shows "No Service" and sometimes "emergency calls only" in the Network Tile in Quick settings.. But with both the error it also shows the network name like:- "No Service-Network name" and "Emergency calls only-network name" ?.. And also while there is signal I'm not able to make/get any calls or messages from my telenor and jio sim but in airtel I get signal for more long time than the others(max 1hr I got ) and also I can make/get calls 'MOST OF THE TIMES' through Airtel and 'NOT A SINGLE TIME' with the others...:crying:
Really frustrated. Did an upgrade to android O dp4 still the same issue.. Was there in N too..Also did a factory reset on N but no success... Imei shows in my about phone in sim information...
And btw I also have H1511 model factory unlocked purchased from US.... Same like yours... Did you find any fix??
Thanks!!!
Sent from my Nexus 6P using XDA Labs

N900L Network Data Issues LTE GSM WCDMA no automatic switching

READ THE [UPDATE] DOWN BELOW
Many Note3 Korean Variant users also reported this case
https://forum.xda-developers.com/showthread.php?t=2484602&page=115
The problem is that, I can't connect to LTE without losing my Network Radio Service Connection. I can connect to E/G/3G/H/H+ and still have network service, so I can still make calls and text messages, but when I turn on my Mobile Data, when it tries to connect to LTE, suddenly my service gets diconnected and I can't make phone calls nor messages though I could still use the data. I've already tried 3 LTE-Capable SIMS but the issue still happens.
What I had in mind is that it might be because it is Carrier Locked since it is a Korean Variant, but the problem still persists even after flasing other custom roms (this includes Note 7 Port ROMS, LineageOS, Stock-Based ROMS).
I love my Note 3, I will do anything to keep it alive, but still this one problem keeps bugging me...
Why can't I use both LTE data connection and radio service connection simultaneously?
Is anyone out there knowledge and willing enough to help us Note 3 KV users with this issue? :crying:
[UPDATE]
I get it now, when a phone is using LTE it means its not connected to any Mobile Network Service, instead it is connected to Data Network Service, yet it should receive Phone calls and Messages but it means that the phone will disconnect to LTE and switch to GSM/WCDMA (E/G/H/3G/H+) to be able to recieve the incoming call or message. I've tried that with my friends' phones, The first phone is connected to Data and is using LTE and the other phone is trying to call the first phone. The moment I call the first phone, I noticed that the LTE icon dropped to H and then recieve the call, It only happened because the option selected on the "Network Mode" (under Settings/More Networks/Mobile Networks-->Network Mode) is [LTE/WCDMA/GSM auto connect] so that's how it works
But that doesn't happen to my phone, after turning off the Mobile Data (I was connected to LTE btw) my phone doesn't automatically connect to GSM nor WCDMA network, it just stay on LTE mode and I have to manually select the GSM/WCDMA option in order to get Network Service.
So my final question is Why doesn't my Note 3 automatically switches Network Mode?
Note 3
Model Number: N900L
Status: Rooted with Custom Note 7 Port ROM
Condition: Good, No History of Repair
Current Network: SMART Prepaid
Does it work on genuine non custom stock firmware ??
JJEgan said:
Does it work on genuine non custom stock firmware ??
Click to expand...
Click to collapse
No it doesn't, the problem is already there even before I rooted my device. Flashing stock lollipop rom on odin didn't help either
Llamas_are_Good said:
No it doesn't, the problem is already there even before I rooted my device. Flashing stock lollipop rom on odin didn't help either
Click to expand...
Click to collapse
Please start to read about LTE technology and its frenquency bands.
Then find answers to these questions :
1- My SM-N900L is locked to use which frequency bands ?
2- Wich bands are in use in my actual location (country) ?
3- Is it possible to unlock more frequency bands for my N900L ?
i can provide more help if things remains not clear enough.
Good luck :good:
zlazaar said:
Please start to read about LTE technology and its frenquency bands.
Then find answers to these questions :
1- My SM-N900L is locked to use which frequency bands ?
2- Wich bands are in use in my actual location (country) ?
3- Is it possible to unlock more frequency bands for my N900L ?
i can provide more help if things remains not clear enough.
Good luck :good:
Click to expand...
Click to collapse
I tried searching the supported LTE bands of N900L but I can't find any sites that tell exactly what the N900L actually supports though I found out on this forum
https://www.frequencycheck.com/models/AZzWA/samsung-sm-n900s-galaxy-note-3-lte-a
1) A / P / T / V models are made exclusively for the US operator market and for no other people, as their indexes hint (A-AT & T / P-SPRINT / T-MOBILE / V-VERIZON). In Europe, mainly international versions are used - in the case of NOTE 3 - exclusively N9005, in Canada - its own carrier versions.
2) The models N900S / N900K / N900L are identical in the set of supported frequencies. If you rewind the topic on page 9, you will see screenshots of one of these models, which show the frequencies you are using, in one of the screens you will see the treasured frequency of LTE b7. I think that users of this topic can be trusted with respect to information in the topic, but no one has elected you the right to believe solely on the site www.frequencycheck.com.
Click to expand...
Click to collapse
I did try checking my phone on www.frequencycheck.com, N900L is not on the list..
https://www.frequencycheck.com/models/AZzWA/samsung-sm-n900s-galaxy-note-3-lte-a
N900S though shows that it supports Bands 3, 5, and 17.
I also look it up on wikipedia on where the SMART network (my current network) falls on the list of LTE frequency bands, and it shows that it is on Band 05 alongside with South Korean Networks LGU+ and SKT. The supported LTE bands on my country are Band 1, 3, 5, 7, 28 and 41
https://www.frequencycheck.com/countries/philippines
I searched for how to unlock all LTE frequency bands on N900L or Korean Variants or Note 3 but the only option that shows up is by accessing the Service Menu on Stock ROM and manually changing the values, which still didn't work for me.
According to my search, N900L is locked to :
LTE protocol : B1 (2100) and B5 (850)
LTE-A protocol : B3 (1800) and B7 (2600)
Now try to find the specific frequency band used by your carrier (he can't use all of the six available bands in Philippines), and activate it.
Wich stock firmware do you use when trying to access Service Mode ? It must be the LGU+ one.
And what code did you dial for the same purpose ?
zlazaar said:
According to my search, N900L is locked to :
LTE protocol : B1 (2100) and B5 (850)
LTE-A protocol : B3 (1800) and B7 (2600)
Now try to find the specific frequency band used by your carrier (he can't use all of the six available bands in Philippines), and activate it.
Wich stock firmware do you use when trying to access Service Mode ? It must be the LGU+ one.
And what code did you dial for the same purpose ?
Click to expand...
Click to collapse
When you said activate, you mean select the band to be used by the phone right?
- Yes, I used the LGU+ Lollipop Stock ROM
- I typed in the dialpad, *#0011# and changed the network preference to LTE ONLY.
Llamas_are_Good said:
When you said activate, you mean select the band to be used by the phone right?
- Yes, I used the LGU+ Lollipop Stock ROM
- I typed in the dialpad, *#0011# and changed the network preference to LTE ONLY.
Click to expand...
Click to collapse
I mean activate only the LTE's frquency band used by your carrier.
Check your PM.
zlazaar said:
I mean activate only the LTE's frquency band used by your carrier.
Check your PM.
Click to expand...
Click to collapse
I've already done that, but the problem with radio service network is still present, I can't make or receive any phones calls nor messages.

Unlock Bands is already possible

I have a ta-1083 with bands b7 and b28 blocked, I've searched in several places on google and still could not find something that can release these bands,
Has anyone with this problem been able to solve this problem?
I like the device, but it's already boring with this situation
Thank you all
No way. It's not going to happen. Quit wasting your time and buy another phone that has the bands you need.
Thanks for the answer, and this is very sad to read
6.1 plus supports all the bands. You can use this code *#*#4636#*#* to change bands and it works.
gopu5 said:
6.1 plus supports all the bands. You can use this code *#*#4636#*#* to change bands and it works.
Click to expand...
Click to collapse
Yes, it runs on 4g, but in bands like b5 and b3, but these are not standard here in Brazil, the network with the largest coverage is b7 that runs at 2600mhz,
So it fluctuates a lot between bands and often loses the signal altogether
I've changed a lot in these settings, but it doesn't solve 100%
JavaDroid_ said:
Yes, it runs on 4g, but in bands like b5 and b3, but these are not standard here in Brazil, the network with the largest coverage is b7 that runs at 2600mhz,
So it fluctuates a lot between bands and often loses the signal altogether
I've changed a lot in these settings, but it doesn't solve 100%
Click to expand...
Click to collapse
LTE only option you can choose
gopu5 said:
6.1 plus supports all the bands. You can use this code *#*#4636#*#* to change bands and it works.
Click to expand...
Click to collapse
No, you don't know what a band is. You can't use the test menu to add additional LTE bands. Kindly refrain from posting this idiocy here.
I know what is LTE Bands. 6.1 Plus supports all the bands but the fact it is configured in such a way the user can't change it hence the network switches bands automatically.
The LTE Only option configure the network to the 4G but yes you don't have the option to lock a particular frequency unlike other stock Android devices.
I dont know about other countries but here in India I use Jio 4G with 6.1 Plus my phone locks into 850Mhz , 1800Mhz & 2300Mhz (Jio supports it) simultaneously depending upon the conditions in my location.
The Android one might have disabled advanced band locking (FDD & TDD) feature. I'm not talking idiocy here.
gopu5 said:
I know what is LTE Bands. 6.1 Plus supports all the bands but the fact it is configured in such a way the user can't change it hence the network switches bands automatically.
The LTE Only option configure the network to the 4G but yes you don't have the option to lock a particular frequency unlike other stock Android devices.
I dont know about other countries but here in India I use Jio 4G with 6.1 Plus my phone locks into 850Mhz , 1800Mhz & 2300Mhz (Jio supports it) simultaneously depending upon the conditions in my location.
The Android one might have disabled advanced band locking (FDD & TDD) feature. I'm not talking idiocy here.
Click to expand...
Click to collapse
You are not talking about the same thing. The OP of this thread wanted to unlock bands that this phone doesn't normally support. We're not talking about "band locking".
Oh yeah this doesn't supports 2600Mhz

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