Windows 10 HP laptop doesn't recognise the phone. - Asus ZenFone Max Pro M1 Questions & Answers

Guys I'm trying to connect my phone to laptop but phone doens't get recognised in the laptop. The device makes sound and so does the laptop. No pop-ups in either of devices. The phone starts to charge but no option in the notification shade to change the mode of connection though. I've tried with turning on the usb debugging too, but no help.
Laptop pups up an error message later that the "LAST USB DEVICE YOU CONNECTED MALFUNCTIONED. WINDOWS DOES NOT RECOGNISE IT".
Is this falut of my charging port or of laptop? Or windows 10?
I've tried connecting to all other ports and with different cables. My all other android devices connect though. Please help.

joinsudhakarreddy said:
Guys I'm trying to connect my phone to laptop but phone doens't get recognised in the laptop. The device makes sound and so does the laptop. No pop-ups in either of devices. The phone starts to charge but no option in the notification shade to change the mode of connection though. I've tried with turning on the usb debugging too, but no help.
Laptop pups up an error message later that the "LAST USB DEVICE YOU CONNECTED MALFUNCTIONED. WINDOWS DOES NOT RECOGNISE IT".
Is this falut of my charging port or of laptop? Or windows 10?
I've tried connecting to all other ports and with different cables. My all other android devices connect though. Please help.
Click to expand...
Click to collapse
I've had this issue with pen drives and my USB port had an issue(short circuited).
Check these :
Try running devices troubleshooter from control panel.
If the phone is charging properly by using the same cable , it's probably an issue with the laptop.
Is it on pie?

joinsudhakarreddy said:
Guys I'm trying to connect my phone to laptop but phone doens't get recognised in the laptop. The device makes sound and so does the laptop. No pop-ups in either of devices. The phone starts to charge but no option in the notification shade to change the mode of connection though. I've tried with turning on the usb debugging too, but no help.
Laptop pups up an error message later that the "LAST USB DEVICE YOU CONNECTED MALFUNCTIONED. WINDOWS DOES NOT RECOGNISE IT".
Is this falut of my charging port or of laptop? Or windows 10?
I've tried connecting to all other ports and with different cables. My all other android devices connect though. Please help.
Click to expand...
Click to collapse
1. Enable USB Debugging in developer options
2. Download and install ASUS USB Driver from asus website like below. Search for ASUS_Android_USB_drivers_for_Windows
www+asus+com-in-Phone-ZenFone_5_A502CG-HelpDesk_Download
i am newbie, replace + with . & - with /

james11705 said:
I've had this issue with pen drives and my USB port had an issue(short circuited).
Check these :
Try running devices troubleshooter from control panel.
If the phone is charging properly by using the same cable , it's probably an issue with the laptop.
Is it on pie?
Click to expand...
Click to collapse
Sir I've tried debugging thing already and set the option to MTP. I've run troubleshooter too but windows couldn't identify and solve the problem. I'm guessing the problem is with windows 10. So I've decided to installed windows 7 in a different drive. Maybe that'll solve the problem.
Phone is running on Oreo.
Note:- I think micro usb has four pins. One among them might be a ground pin. One must be for charging and other must be to transfer data. Correct me if I'm wrong.

I had several times repairing phone with broken micro usb connector, it has 5 pin to be soldering on it. 2 for the power and 3 for data transfer. If the cable is fine for other devices then maybe the problem is not from the cable itself. I had an experience like that case before that if the notification from the pc says connected device is malfunctioned, that may caused by when u first time connected the phone to the pc, the device is disconnected when it still trying to instal the driver. When u connected the phone to pc check on the device manager, if u see "!" icon there, then theres the problem, ur phone driver not installed properly, u can try manual instal of device driver from there.

Last usb device you connected malfunctioned. Windows does not recognise it
"USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it” always appears in Windows 10 and Windows 8.
And the reasons for the issue contains:
The currently loaded USB driver has become corrupted or unstable
USB drivers need to be updated
USB drive may be entering selective suspend
USB has some damaged files or bad sectors
USB drive has not been formatted correctly
For different reasons, you need to take different measure, but you can directly format it via AOMEI Partition Assistant to solve the usb device not recognize issue.

The USB port itself was damaged. So I got replacement and now the new phone works fine with same laptop. Thanks you all for your replies.

Related

Can't Connect to Windows 7 After 3.1 Update

I'm using the Google I/O Limited Edition Samsung Galaxy 10.1" tablet. Connected and developed with the device fine on my Windows 7 machine until the 3.1 update last night.
Now, when plugging in the USB, the new USB debugging icon (the Android bee) shows up in the tablet's tray. However, Windows 7 doesn't find the device. I've tried power cycling my PC and the tablet. I've tried disabling USB debugging several times. I've installed Kies, but it does not successfully install the required drivers. I attempted to install the driver listed on Samsung's page for the device, but it didn't appear to do anything.
I was actively developing an app for tablets, and this has ground my progress to a halt. Anyone else experiencing this? Have a fix?
Have you tried a different USB port (on hub) or a direct USB port on the motherboard?
cosimoss said:
Have you tried a different USB port (on hub) or a direct USB port on the motherboard?
Click to expand...
Click to collapse
Yeah, that doesn't do anything.
Well mine wasnt working all i did was take the usb out uncheck usb debuggin and plugged it back in and it worked..
Yeah, I've tried enabling/disabling USB debugging, plugging and unplugging the USB. Still nothing.
Again, the behavior I'm getting is that the tablet is indicating that USB debugging is on when I plug the device in. I get the USB debugging icon in the tablet's system tray. But Windows 7 just isn't seeing it. This sure seems to be a driver issue.
Finally got it working. It took doing a factory reset on the device.
I had to turn off usb debugging, then plug usb back in.... tablet said that I had to disable bluetooth, disabled and it worked pefectly! So could it possibly be a problem with bluetooth!?!?

Windows won't recognize my SGS2

Hi,
I have for two days tried getting my PC to recognize my SGS2. With no luck. I want to ROOT my phone.
I am using Windows 7 64-bit and gingerbread v2.3.5
- USB-debugging is turned OFF.
- I have tried to format the SD-card, even used different SD-cards.
- I have tried using another PC, with no luck.
- Tried diffrent versions of Kies; 1.5, 2.0, and 2.1
- Tried diffrent versions of the Samsung Mobile driver; 1.3 and 1.4.8
- Tried using a different USB-cable (the one I'm using, is original and i can see that my phone is charging.)
- I have formatted the phone several times.
- I have tried typing *#7284# and changes the USB setting from Modem -> PDA
- Windows Drivers are up-to-date.
- I cannot see anything in the Device manager.
What else is there to do? Is something wrong with my phone?
Is there any APK, besides from Gingerbreak, that i can use to root my phone?
Cheers
Could you tried it in another PC with Windows XP?
When you plug it in to the USB port... Does the phone start to charge up?
Sounds like a hardware issue, i too have Windows 7 X64 on my laptop and no such problems.
Give a shot with USB debugging to ON.
jnsmahn said:
Hi,
I have for two days tried getting my PC to recognize my SGS2. With no luck. I want to ROOT my phone.
I am using Windows 7 64-bit and gingerbread v2.3.5
- USB-debugging is turned OFF.
- I have tried to format the SD-card, even used different SD-cards.
- I have tried using another PC, with no luck.
- Tried diffrent versions of Kies; 1.5, 2.0, and 2.1
- Tried diffrent versions of the Samsung Mobile driver; 1.3 and 1.4.8
- Tried using a different USB-cable (the one I'm using, is original and i can see that my phone is charging.)
- I have formatted the phone several times.
- I have tried typing *#7284# and changes the USB setting from Modem -> PDA
- Windows Drivers are up-to-date.
- I cannot see anything in the Device manager.
What else is there to do? Is something wrong with my phone?
Is there any APK, besides from Gingerbreak, that i can use to root my phone?
Cheers
Click to expand...
Click to collapse
I had the same problem.
This may sound stupid, but it does work, try another USB port.
I just plugged my USB cable into either one of the front USB ports on my PC (WinXP) and sometimes the phone connected (Debugging ON: phone was an external hard drive. Debugging OFF: phone connected to KIES) and other times it didn't. I tried toggling the Debugging, switching off and on the phone, changing USB cables, uninstalling KIES and then reinstalling KIES.
I finally noticed that the phone worked fine on the front left USB port and not on the front right. I have the same thing happening on my work's PC (only it was the front right port that worked). The rear USB ports didn't work.
I doubt that it is a problem with the PC operating system (I found out later that someone with a Mac had the same problem). It therefore must be with the phone's software recognising a connection with a computer and only wanting to connect through that initial connection port.
fred_up said:
I had the same problem.
This may sound stupid, but it does work, try another USB port.
I just plugged my USB cable into either one of the front USB ports on my PC (WinXP) and sometimes the phone connected (Debugging ON: phone was an external hard drive. Debugging OFF: phone connected to KIES) and other times it didn't. I tried toggling the Debugging, switching off and on the phone, changing USB cables, uninstalling KIES and then reinstalling KIES.
I finally noticed that the phone worked fine on the front left USB port and not on the front right. I have the same thing happening on my work's PC (only it was the front right port that worked). The rear USB ports didn't work.
I doubt that it is a problem with the PC operating system (I found out later that someone with a Mac had the same problem). It therefore must be with the phone's software recognising a connection with a computer and only wanting to connect through that initial connection port.
Click to expand...
Click to collapse
ive noticed this problem too of it only working with certain usb ports and not others on the same pc. Quite annoying when i was trying to use my phone to transfer some files from another computer and the phone wasnt picked up by the computer.
I think it may have something to do with using MTP rather than standard USB mass storage.
Never plug your phone or any other usb powered device into your front USB ports. most of them do not supply full power. As a matter of practice you should always plug your phone into a direct motherboard USB port on the back of your computer.
I had the same problem with my front ports several times on several computers. My first galaxy S1 would not work on my front port either. all problems were solved by plugging into the direct motherboard usb ports.
Why would you turn USB debugging off?
Sent from my GT-I9100 using XDA App
Do you have Administrator rights?
try installing drivers manually on your pc
and then plug the phone ( usb debugging off )
Try 32bit system
Try using a 32bit XP or 7 PC someone I know had the same problem their Win 7 never gave the problem when flashing or connection with their SGS2 for over 6 months. And just the other day they had a problem so they used a XP 32 bit PC connect ok flashed ok once the phone was rebooted they connect to their Win 7 64bit and the PC saw their handset. So what gives
digitlman said:
Never plug your phone or any other usb powered device into your front USB ports. most of them do not supply full power. As a matter of practice you should always plug your phone into a direct motherboard USB port on the back of your computer.
I had the same problem with my front ports several times on several computers. My first galaxy S1 would not work on my front port either. all problems were solved by plugging into the direct motherboard usb ports.
Click to expand...
Click to collapse
I have plugged in many different phones and other devices that take their power from the Front USB ports on my PC. Power has never been a problem. Recognising a device can sometimes be a problem (but the same problem happens with the rear USB ports).
I regularly charge my SGSII via the Front USB port of my PC (both work and home). Quite a few of my workmates now do the same because a spare microUSB cable is much cheaper than a good mains charger and also they can back up their phone and transfer files as well.
This worked for me
1. Unplug the USB cable
2. On the cell phone, dial the following number: *#7284# Once the last # is hit, the PhoneUtil application is launched. Choose USB -> Modem and then USB -> PDA mode. The good mode should be PDA. Even if the mode is PDA, switch to Modem and then back to PDA.
3. Plug the USB cable.
Sometimes if you're not using the cord that came with the phone it won't recognize the phone
I had the same problem with my phone but I found the cord the phone came with and it solved the problem
Sent from my SPH-D710 using XDA App
Try turning off your antivirus first for drivers to install. Worked for me.
Sent from my GT-I9100 using xda premium
I have just installed SiyahKernel 2.3 and Windows 7 Ultimate 64 bits did not recognize my SGS2.
What I did is turn on and then turn off the "USB debug" option. It was off at the beginning but... I did that just in case and...
That solved my problem.
Similar issue
My phone charges when plugged in but won't mount. It worked fine until about a month ago.
I'd similar problem.
My SGS2 couldn't be connected to PC (Windows 7 Ultimate 64bit) by USB cable, but it could be connected via Wi-Fi. I found out, that my, however original, USB cable was faulty (could only supply a juice from USB port ). When I used my wife's cable (she's got SGS2 too), everything was fine: my phone connected to PC, Kies v.2.1.0.11112_41 checked firmware and wanted to update, but couldn't do it, because battery was almost flat - I'm charging it now.
Will see tomorrow, however I was able to connect SGS2 to PC via USB cable
Still having the recognition problem, however you can get around it a number if ways. Use Kies wifi to get files to your phone. Use mobile Odin to flash.
Highly recommend to pay the $2 for pro version, that way it will stay rooted.
Sent from my GT-I9100 using XDA App

[Q] I cant connect ny hd2 on my computer

Hi im new here
I got my hd2 when it first came out running winmo 6.5 now i just cant connect it to the computer tried more than 1 computer and more than one cable when i connect it only charges i receive nothing on the computer like i used to before i have tried everything in the setting usb to pc still same thing
please help me how can i connect it
and i also tried hard resetting it more than once same thing
under settings tab -----other , there will be a usb to pc button
I bet you have tried all setting changes so since you have done a hard reset and it still doesnt work, it has to be your micro USB cable. I had the exact same problem as yours and i feared that it was the micro USB port that was faulty. But then i tried a different micro USB cable and it works perfectly. Hence, it is likely to be your cable. Im not bad mouthing HTC because of the amazing work they have done, but their accesories seem to be a bit down on quality. My original micro USB cable is now frayed and almost severed, my Touch HD micro USB is also frayed and the original earpiece is now experiencing audio balance issues.
the thing is the cable that comes with the hd2 i lost it but when i was using it i could connect
but now im using nexus one cable and Nokia n900 cable to connect to the computer and it just charges like i said nothing appears
Have you tired different ports in your computer or tried reinstalling the drivers? To do that, uninstall the Activesync or Windows Mobile Device Center in your PC and reinstall it. Then try. If you still cannot connect your HD2 to the PC for USB mode, then im afraid the micro USB port in your HD2 is faulty. Try the above. Meanwhile, use the SD card method for flashing or transfer files using wi-fi or bluetooth.
Good Luck
If your HD2's USB port doesn't work you can connect to ActiveSync via bluetooth. I do that very often for a quick synchronization, and since HD2 has an Activesync profile it's easy to configure...
Anyway, check that "accept USB connections" option is selected in your pc ActiveSync configuration.
Most probably, he's facing the da** usb port breaking issue.
kawshigan said:
Have you tired different ports in your computer or tried reinstalling the drivers? To do that, uninstall the Activesync or Windows Mobile Device Center in your PC and reinstall it. Then try. If you still cannot connect your HD2 to the PC for USB mode, then im afraid the micro USB port in your HD2 is faulty. Try the above. Meanwhile, use the SD card method for flashing or transfer files using wi-fi or bluetooth.
Good Luck
Click to expand...
Click to collapse
from where can i download windows mobile device after uninstalling it?
You will find it here.
Thanks for everyone who hellped it turned out nothing was wrong with my hd2 cause i tried connecting my cousins hd2 using the cable i use it didnt work
turned out i must connect the original hd2 cable

USB3 not working

Hello, I have both a new Galaxy S5 and a recently installed Windows 7 64bit PC.
I just bought an USB3 cable and tried it: when I plug the cable in an USB2 port, all works as expected (Windows warns the device can go faster if connected to an USB3 port); when I plug the cable to an USB3 port, the phone says connected to USB, message disappears, appears again and then definitely goes away (just charging); Windows says the device is not recognized.
I asked where I bought the cable and they changed it with a new one, but the effect is the same.
I tried installing latest Samsung USB drivers (1.5.51.0) without succcess.
The phone is not rooted.
Can you please assist in solving the problem?
Thank you!
USB 3.0 drivers installed for the motherboard?
How can I check? Windows says the device can go faster with USB3, maybe this means they are installed?
Go to your motherboard manufacturers website, drivers section, and look for USB3.0 drivers
For mine they are called ASMedia_USB3
Windows saying they can go faster with USB 3.0 just means windows has detected a USB3.0 device
Ok, I went to Lenovo Thinkpad download section and installed Interl USB3 drivers; I'm going to reboot
If that doesn't work, check your BIOS for USB3.0 settings, see if there is anything in there you can tweak
No luck...
I'm not sure it is on the PC side: I tried an USB3 mass storage device and it goes faster...
Maybe the cable is faulty then, or not up to USB3.0 standards
Is it a genuine S5 USB3.0 cable, or something from ebay or somewhere?
It is from "somewhere", but this is the second one with the same problem, chances are lower...
Second one from the same place?
Worth trying a genuine cable, the most likely culprit is a cheap cable from 'somewhere' rather than a PC or an S5
I'll try as soon as I find one!
What I wanted to check was if there's anything to "enable" on the phone or Windows.
Not that I know of, although I've not used a USB3.0 cable on my S5 yet - I haven't seen anything in the phone settings, and I know that my PC USB3.0 works fine without doing anything other than installing the drivers
@pdario
Please check you marked in phone 3.0 mod.
(when you plug to 3.0 usb port, you have option in phone to choose USB 3.0 mod)
Work?
The phone does not say it is connected to USB, it only shows it's charging.
So that the problem.
Unistall all android devices drivers you have, then plug the galaxy s5
How can I uninstall all the drivers? Where do I find them?
pdario said:
How can I uninstall all the drivers? Where do I find them?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=59545450&postcount=11

[NEED HELP] S7e not being able to connect to most PCs through USB

Hey guys. I've got an Exynos S7edge (unlocked) and I can't really recall the last time I actually connected it to a PC through USB. I bought a new SD Card and wanted to move my stuff and as I connected the cable, I got a message saying "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it". Going to device manager it's listed under USB Controllers as "Unknown USB Device (Device Descriptor Request Failed)" with "Windows has stopped this device because it has reported problems. (Code 43)" and "A request for the USB device descriptor failed." on Windows 10.
Seeing that, I tried to test it on my brother's PC (Windows 7 Home) and it still didn't work even with 2 different cables. When I got to school I tested it on the school PC and voilá, it worked with both my cable and a friend's cable. It told me that "This device can be faster if you plug it to a USB Fast Port" or something, but it worked to my amaze, while it didn't on my teacher's personal PC (All USB3.0 ports) . I've tried all the ports on his pc, my pc, and my brother's one. What makes the school PC different? I really want to be able to connect my phone again. Also, another S7 works on my PC and another phone also does.
What I've tried:
Uninstalling Drivers on Device Manager, editing Registry Keys, deleting OEM#.inf driver packages on cmd, restarting both the pc and phone, resetting bios, all usb ports on my pc (USB3.0 ones don't even report the device when plugged)
I'm really desperate.
MetroxGamer said:
Hey guys. I've got an Exynos S7edge (unlocked) and I can't really recall the last time I actually connected it to a PC through USB. I bought a new SD Card and wanted to move my stuff and as I connected the cable, I got a message saying "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it". Going to device manager it's listed under USB Controllers as "Unknown USB Device (Device Descriptor Request Failed)" with "Windows has stopped this device because it has reported problems. (Code 43)" and "A request for the USB device descriptor failed." on Windows 10.
Seeing that, I tried to test it on my brother's PC (Windows 7 Home) and it still didn't work even with 2 different cables. When I got to school I tested it on the school PC and voilá, it worked with both my cable and a friend's cable. It told me that "This device can be faster if you plug it to a USB Fast Port" or something, but it worked to my amaze, while it didn't on my teacher's personal PC (All USB3.0 ports) . I've tried all the ports on his pc, my pc, and my brother's one. What makes the school PC different? I really want to be able to connect my phone again. Also, another S7 works on my PC and another phone also does.
What I've tried:
Uninstalling Drivers on Device Manager, editing Registry Keys, deleting OEM#.inf driver packages on cmd, restarting both the pc and phone, resetting bios, all usb ports on my pc (USB3.0 ones don't even report the device when plugged)
I'm really desperate.
Click to expand...
Click to collapse
same here, i think the usb port is broken, asked on service 20e cost the board anthe replacement costs about 40e
Similar usb prob
When i plug in i get the JUST CHARGING notification? I know all about usb debugging and developer menu.. Tried all the usb transfer modes.. Also tried various drivers and no drivers with win7..
Only possibility i think is bad wire? Tried two? Could be coincidental unless there is something I'm missing??

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