If your device is older I would avoid Pie - Nexus 5X General

I don't know if I am just suffering from correlation is not causation but I feel like the memory usage of the Pie rom was what just caused my phone to boot loop and then green screen. I just decided to use a Pie rom last week and despite seeing information in the threads saying there were issues with memory usage and other stuff I thought I would dive in. I loved the rom, it was working perfectly for 2 days and I enjoyed it. Then all of a sudden it just started having wifi disconnect issues, crackling speakers and finally one time when I was changing the volume on the phone it just BAM... restarted and got stuck at the google screen. I wasn't able to get back into recovery so I tried reflashing that using the BLOD method. That worked long enough to get a stock rom on the phone. I thought maybe I could just use my device like that but now it started going into a green screen and it wouldn't even power up. It did lead me to find information about getting my phone replaced. I think thats the only positive to come out of this for me. Obviously YMMV and flash at your own risk... but in 10 years of flashing I have never had an experience like this. Even with WM devices. I have kept an eye on both the Pie threads in Android Development and I see similar comments to my experience... I just suggest caution to people like me... who might only know what you are doing based on guides.

TLDR - I tried both the pie roms that were available. I decided on the PixelPie Rom. My phone started bootlooping withing 2 days. I think its the maxed memory usage.
Update: I just got an email that LG has fixed the board and they are mailing my phone back. I was afraid they were going to turn me down for one reason or another. I should get the phone in 2 days. I did personally speak with an LG rep over the phone about it since they were mailing me the same phone back. She said she would not be able to opt for me to receive a new phone because that is always based off the determination of the person repairing the phone. She said that if I ever have any more issues with the phone it will be covered by warranty since I am in the system. I would just have to mail the phone in and go through the same annoyance.

LG was nice enough to fix my phone... They also repaired the cracked screen free of charge. I am happy... I am sticking with stock. lol

As I know, there's a way to incrase your RAM sending motherboard to China (or just buying new from Ali) to install up to 4Gb. Can't precisely tell the prise, but something around $100. In some cases that can be a nice way to give your phone the second life.

orcgoblinsupply said:
As I know, there's a way to incrase your RAM sending motherboard to China (or just buying new from Ali) to install up to 4Gb. Can't precisely tell the prise, but something around $100. In some cases that can be a nice way to give your phone the second life.
Click to expand...
Click to collapse
Yeah, I paid around $100 for mine like a half year ago. Works very smoothly with Pie.

My phone started having more issues after the warranty time started running out. The screen isn't working right, the phone is freezing up all the time, its also giving me memory errors. luckily this happened within the 90 days of extended warranty they gave me. Will they ever just completely replace my phone? sigh... heh

Related

Seeking advice on possible fix from WM/HTC experts

I'll start by saying I really DO like this phone and don't wish to return it. I am coming from a BB 8320 which I also was a big fan of. This being my first wm/htc phone I have no idea how these two companies support their platforms. The phone obviously has some pretty bad lag/freezing issues as well as some weird glitches where the screen will shift and be half black. Now since its a brand new device in the market I'm totally willing to work with that as most new technology has some kinks to be worked out. I have even been looking into flashing a custom rom as I hear this will help. All this being considered I was hoping you all could perhaps tell me what to expect as far as a possible fix. Do you think this is something htc is working on fixing, or do you think I'm out of luck and should just get used to it? My phone is fully stock and has no additional progs/tweaks on it. I remember when I first got my BB that it had some problems with locking up while web browsing and eventually this was addressed and fixed by an update from BB, do you see a similar thing happening here? Thanks
OneNutShort said:
I'll start by saying I really DO like this phone and don't wish to return it. I am coming from a BB 8320 which I also was a big fan of. This being my first wm/htc phone I have no idea how these two companies support their platforms. The phone obviously has some pretty bad lag/freezing issues as well as some weird glitches where the screen will shift and be half black. Now since its a brand new device in the market I'm totally willing to work with that as most new technology has some kinks to be worked out. I have even been looking into flashing a custom rom as I hear this will help. All this being considered I was hoping you all could perhaps tell me what to expect as far as a possible fix. Do you think this is something htc is working on fixing, or do you think I'm out of luck and should just get used to it? My phone is fully stock and has no additional progs/tweaks on it. I remember when I first got my BB that it had some problems with locking up while web browsing and eventually this was addressed and fixed by an update from BB, do you see a similar thing happening here? Thanks
Click to expand...
Click to collapse
To be completely honest I have never relied on the actually manufacturer to fix my problems... because even as you said that they eventually do... how long did you wait to do so.
I own a blackberry, windows phones galore (mostly HTC)... and both I have learned to fix on my own / use the forums to fix my problems. Blackberry 9700 for example.. greatest blackberry alive.. yes... but people hate the phone unless i fix /tweak it like i have mine because the OS the came in the phone with TMO sucked... but uploaded a unofficial rom and all better...
back to windows since thats the topic... every windows phone i have had has lasted longer than it normally would have (i based this on my patience with lag, lack of memory, and frequent crashing over time) because I learned how to flash "cooked" roms on to the phone.
These developers don't make the perfect rom... no one every will.. because not even the manufacturers can and they know the phone not only software wise but hardware better than any of us... BUT:
These developers make the best rom you will ever use compared to an "official" rom.
Will it fix your issue.. no idea... i get half a black screen some times on my cooked roms.. but it has happen once in a week... i will wait to see if it keeps it up. But the speed is better, the cooked in applications are better, and the support if there ARE problems is 10 folds over manufacturer support.
All my opinions are based on NRG's rom, using Mar 30th with cookie home tab (which once u use cookie home tab, you won't look back to stock home tab lol) He made my Touch Pro2 a better experience so I trust him with my HD2

With a HEAVY HEART I feel I have to give up on the HD2 (TMOUSA)

This is TMOUSA (sorry for not being more clear)
I want to say, I love the HTC HD2 (when it worked) When I bought, at 10am EST on release day, I was in awe! The beautiful screen, all the great apps preloaded on it. I was in heaven.
But................
Here I am 2 weeks later, I'm on my 2nd HD2 (the 1st one wouldn't hold a data connection, so the tech told me to return it) and this one seems more buggy than the 1st one I had.
I want to say I know absolutely ZERO about flashing and ROMs, but I really shouldn't have to for the machine to simply work out of the box.
I again say with a heavy heart I am on my way to the Tmobile store to return it. I love the phone, just wish it would have worked properly out of the box.
Going back to my HTC TP2....maybe one day I will try the HD2 again after all the bugs are worked out.
this is not the kind of post i wanted to read about this phone. has anyone else had this kind of trouble with this handset?
ITZAWORK said:
I want to say, I love the HTC HD2 (when it worked) When I bought, at 10am EST on release day, I was in awe! The beautiful screen, all the great apps preloaded on it. I was in heaven.
But................
Here I am 2 weeks later, I'm on my 2nd HD2 (the 1st one wouldn't hold a data connection, so the tech told me to return it) and this one seems more buggy than the 1st one I had.
I want to say I know absolutely ZERO about flashing and ROMs, but I really shouldn't have to for the machine to simply work out of the box.
I again say with a heavy heart I am on my way to the Tmobile store to return it. I love the phone, just wish it would have worked properly out of the box.
Going back to my HTC TP2....maybe one day I will try the HD2 again after all the bugs are worked out.
Click to expand...
Click to collapse
you say buggy....how? im using the stock rom/radio i got when i bought mine, works perfectly, its only my own stupidity that breaks it
quasi_mojo said:
you say buggy....how? im using the stock rom/radio i got when i bought mine, works perfectly, its only my own stupidity that breaks it
Click to expand...
Click to collapse
because he has TmoUS...not TmoUK. The OP returned his phone because of crappy TmoUS network.
Sorry to hear that.
Windows Mobile has never been known as an OS that works perfectly out of the box. This is accentuated further by all the resource hogging crap t-mobile loads on the phone before it ends up in your hands. Flashing the ROM certainly helps things run smoother IMO.
I don't think flashing ROMS is too difficult....no harder than updating the official firmware on my iPhone....Its really just a matter of downloading a few files, syncing up your phone, and running a piece of software. Done.
Jailbreaking an iPhone.....now that is a tough job.
lude219 said:
because he has TmoUS...not TmoUK. The OP returned his phone because of crappy TmoUS network.
Click to expand...
Click to collapse
ahh! ok,
I Have had mine a week and the device,especialy loading web pages is sooo slow. My orbit2 is much faster and user friendly. I am even considering switching back to it. So much for snapdragon.
Sorry to hear about the problems you are having...
...I on the other hand am loving my TmoUS HD2. I got mine 9:00am on release day as well and have had zero problems that were not easily fixed.
(The 2nd or 3rd day...I wcould not access the internet....although I did have data...wierd, but that was fixed simply by changing the APN)
My phone is crazy quick (stock ROM and radio / cookies home tab / and a few other simple mods) and I have yet to have a single crash (my rooted android phones...G1, MT3G, and my N1 crash all the flippin time...yet they bash winmo for this).
anyhow...again im sorry...just wish you would give it a bit more time (though I understand that you probably want to make it within the 14 day return period
Stock Rom user with no problems
I don't understand what the original post is complaining about?
I use the stock rom on the HD2 and I still haven't encountered a single problem...
If you don't understand how the phone functions then you will have problems because of your own mistakes... learn about the phone before you buy it...
Unlike the iPhone.. this is not a toy for kids to play with .. you have to know what the heck you are running on the phone and what applications are open .. anyways I don't want to make this a tutorial post...
All I can say is that know the phone before buying it...mine works perfectly fine with stock rom because I manage opened applications properly...
Sorry to hear. I've had mine since release day and loving every minute of it. I have had none of the major issues that people have complained about. Even so, I flashed my ROM to Kumar's Premium 1.5 and it runs even better on it.
The ONLY thing that I know was an issue for me was the HTC/Sense messaging app. If I happen to open that to read or write a message, my phone would start lagging and eventually, freeze up. But if I stayed out of it, the phone ran like a champ. So, I've simply disabled the HTC/Sense messaging and use the Windows text messaging app instead, and so far, so good.
I'm waiting for Kumar to come out with his Titanium ROM so I can try the device without HTC/Sense at all and maybe even try out the SPB Mobile Shell on it. This phone has a TON of potential, but alas, you do have to want to tinker with it to get it to sing the song you want it to sing.
This is one of the reasons I love the HD2 with WinMo. I'm not locked into how the manfacturer or carrier wants the phone to work or look like. There are great chefs here who have really good ideas on how to make a WinMo device run.
In any case, the phone is definitely not for everyone.
Yeah, I gotta say though even out of the box to a total winmo noob this stock rom is very solid. I haven't even bothered to flash yet, just did some registry tweaks that sped up sense a bit, really no problems crashing/freezing and that is with 9k contacts and many games added. A LOT probably comes down to tmo service if changing carriers to get the phone for some people. In my area, though, tmo is slightly better than att and cheaper.
Mine rocks!
I have had my HD2 for about a week now and everyday I LOVE IT MORE! Seriously I was coming from a Wing so I guess I had a little experience with winmo phones. I am using it straight out of the box with a few games added. A lot of music and a few movies. Only thing I have done to it was cookies home tab + editor and a reset app. Best phone I have ever seen thus far! Obviously there are things that you need to get used to...but for me its worth the effort!
np231 said:
I don't understand what the original post is complaining about?
I use the stock rom on the HD2 and I still haven't encountered a single problem...
If you don't understand how the phone functions then you will have problems because of your own mistakes... learn about the phone before you buy it...
Unlike the iPhone.. this is not a toy for kids to play with .. you have to know what the heck you are running on the phone and what applications are open .. anyways I don't want to make this a tutorial post...
All I can say is that know the phone before buying it...mine works perfectly fine with stock rom because I manage opened applications properly...
Click to expand...
Click to collapse
No offense bro, but dont talk to me like Im a child. This has nothing to do with me trying to "play games with a toy" (even though TMoUSA does market the thing as "entertainment on the go"). When the damn thing doesn't come out of sleep mode without pushing the button 30 times, there is a problem, when I have to slide to unlock back and forth, back and forth for long periods of time before it will unlock, there is a problem, when the HTC Sense refuses to load mins after restarting, there is a problem. I am very aware of of what is open and how to close them (on a mind numbing constant basis mind you). I don't see how you can arrogantly assume this is all in human error and not the machine's. Please explain to me how I am supposed to be "aware" of what I'm doing, when the damn thing barely turns on?
I came on here to express that I was upset that I was forced to return the phone, not to be talked to like I was an idiot...I apologize that we all cant be so high in your IQ group that we actually need something we pay a lot of money for to work properly (without having to worry about putting it in direct sunlight and feeding it after midnight)
I am ecstatic for you that you have not experienced any problems with your device, I wish I was that lucky. All I am saying, is that I wanted to love the phone...but... it simply wouldn't work (TWICE). I did not install any 3rd party apps, I did not alter anything in any way, I always killed the tasks almost immediately after finishing with them (the proper way with the task manager).
So is this my human error? Please tell me oh great one...since I obviously do not have your intellect.
I can't stand people like np231. I had to return mine also, the phone lags and going to MUSIC caused it to freeze, scrolling through the album arts is not as smooth as on the iPhone. This is supposedly the 'entaintainment' device that Tmo claims and it can't do the simple things right.
I returned mine also. I bought it on day 1 and used it for almost 2 weeks. The biggest factors for me were the lack of a physical keyboard, terrible battery life and the total abandonment of 6.5 by MS and developers. I also hated the capacitance screen. I went back to my TMO TP2. While at the store I used my upgrade and bought my daughter a Cliq XT.
The HD2 has a beautiful screen but the screen was not big enough for me to type with reasonable speed and accuracy compared to the TP2 keyboard. It was also very susceptible to pocket dialing. When HTC comes out with an android with a decent keyboard I will probably try that.
wiggindude said:
I can't stand people like np231. I had to return mine also, the phone lags and going to MUSIC caused it to freeze, scrolling through the album arts is not as smooth as on the iPhone. This is supposedly the 'entaintainment' device that Tmo claims and it can't do the simple things right.
Click to expand...
Click to collapse
guy did come out and sounded like an ......
sorry to hear that you are having trouble with your phone. i was considering one but i would like to us at&t. t-mobile is cheaper than the telstra and tempting to buy. i have a sony xperia x1a on a at&t prepaid and it works great and i think they have the best prepaid, data plan. i rarely ever get any calls and so this is my be solution for me.
Think twice about your decision.
I had a lot of the same problems you are experiencing. Thanks to the brains in these forums I have pimped the heck out of my HD2 and my release day excitement has returned. If you want to know how to flash the rom / hack the phone, drop me a line. I can give you the straight forward dumbed down version. I may even write a noob's FAQ that's a little less intimidating than the jumbly ones in here. It's really much easier than it seems. All the posts in these forums can tend to be a bit overwhelming. I am a former iPhone 3g user. I learned how to unlock and jailbreak my phone. That was a chore!! This is much easier. Its no different than owning a Windows PC. Out of the box there is a bunch of crap the company pre-installs on your computer. You just have to learn how to tweak a bit. Don't be intimidated by the brains in here. They are really quite helpful. Now, If we can just figure out how to get Adobe Flash 10 to work on our phones. That would be sweet.
-JZ
too bad you had such issues. the Hardware on this phone does make it the best on the market. while it's true that things should work perfectly out of the box, life isn't always as it should be.
it's understandable to be frustrated when you pay this amount of $$$ for a phone, but with some research & time you can completely customize this phone like none other.
phinphan said:
I returned mine also. I bought it on day 1 and used it for almost 2 weeks. The biggest factors for me were the lack of a physical keyboard, terrible battery life and the total abandonment of 6.5 by MS and developers. I also hated the capacitance screen. I went back to my TMO TP2. While at the store I used my upgrade and bought my daughter a Cliq XT.
The HD2 has a beautiful screen but the screen was not big enough for me to type with reasonable speed and accuracy compared to the TP2 keyboard. It was also very susceptible to pocket dialing. When HTC comes out with an android with a decent keyboard I will probably try that.
Click to expand...
Click to collapse
that's exactly the only problem that I had with my bro's Tmobile HD2. The touch screen keyboard is even worst than the iPhone because of my small fingers and hands. Even worst, the battery is so small, and the OS needs to be developed more than what it is now.
All of this agreed aside from the capacitive screen.
P.S. I think the keyboard sucks not because the screen is small but because you don't have a good physical keyboard like the Touch Pro2.
I tride my friends iphone. The keyboard works just as good as his. It is different for the layout, so maybe that is why you dont like it.
And for those that blame WM for everything. It ain't because of that. If it was, I would have all the issues he has and I don't. Most of the problems I have is either something I didn't know about the new software, or something I added.
Battery life is on par with phones like this. Another friend ownes a Android One. Battery last about a day or so. My old Touch Pro lasted just as long.

thinking on getting a tmo hd2 tomorrow?

Im really looking to get one these bad boys tomorrow,Im coming from a g1 and im a little nervous about leaving android to go with windows again. The last windows phone i had was the tmo wing,i loved it at the time but it was a little frustrating having to keep on flashing new roms to stay updated and happy,plus I havent flashed anything since then so Im pretty much a noob at flashing again. I've read a couple of posts that other people posted on leaving android and its pretty much 40% in favor and the rest regretting it. Any tips or suggestions would be appreciated.
jkiller122 said:
Im really looking to get one these bad boys tomorrow,Im coming from a g1 and im a little nervous about leaving android to go with windows again. The last windows phone i had was the tmo wing,i loved it at the time but it was a little frustrating having to keep on flashing new roms to stay updated and happy,plus I havent flashed anything since then so Im pretty much a noob at flashing again. I've read a couple of posts that other people posted on leaving android and its pretty much 40% in favor and the rest regretting it. Any tips or suggestions would be appreciated.
Click to expand...
Click to collapse
it all comes down to whether or not you can deal with pretty sh*tty battery life and without tons and tons of apps... If you want apps, you DONT want WM...
but the phone is extremely cool and EXTREMELY customizable... if you want this phone and apps, then you can either wait for the android port which is gonna take awhile from my understanding or you can wait for the EVO 4g that comes out this summer for sprint.. which is basically this phone with a 8MP (and 720p video recording) camera and android os..
I just got my HD2 but I might trade it in when that sumb*tch is released
Only if you don't mind constantly removing battery
Phone has horrendous stability issues.
Most issues come with the stock rom. Flashing (this is my first WM phone and I would consider it easy) to a more stable ROM here that can be found in these forums, helps get rid of a lot of the instability. For most, you sort of have to go through a lot to get the phone to actually act like a phone.
Thanks for the help guys,i really dont want too deal with any more battery issues with a new phone, i had enough battery issues with the g1 so thanks for telling me that cause thats pretty much a deal breaker for me. AS for the evo 4g,i was eyeing that but its for sprint and unless i pay $800 for an unlocked one i dont i will get it as i have tmobile. Another alternative i was thinking on is the nexus one,i spoke to a tmobile rep today and he said he has the hd2 and its siiting on a windowceil somewhere in his house and he claims the nexus one is the best phone out now. what are you guys thoughts on that.
Don't let a few people stray you away from picking up a good phone.
1. You are supposed to condition the battery for peak performance. Drain it completely. Turn it off. Charge it up to 100%. Turn it on and use it until its drained completely again. Repeat process. Unless there is something wrong with your battery, this will give you good longevity.
2. A custom ROM solves 90% of the problems people have with this phone. I didn't have any problems with mine on the stock ROM, but it works much faster and better on the custom one.
3. I came from the G1 and MyTouch and have not looked back even once. Sure there are more PUBLICALLY available apps. The customization ability and apps out there for WM is HUGE. You just have to look for them and do a little digging. They aren't right there in front of you spoonfed like Android does.
4. If you can flash a Wing, you can easily flash the HD2. It's ridiculously easy in comparison to other phones I have flashed/rooted. This forum is one of the best to show you what to do and how to do it. It makes it almost impossible to mess anything up.
My phone can and does last several days on a charge now that I have it conditioned and on the custom ROM. Go to the store, use the phone, and play around with it.
You will not be disappointed if you take the time to learn the phone and don't expect it to just work and be perfect out of the box. WM is not that way. Just like you can't expect your computer to be just how you want it out of the box, the same applies here. It takes some customization, some work, and some trial and error to make it do what you want.
tj05fx4 thanks for the well thought out response, after reading yours and a couple of other posts i'm most likely gonnna get it as there looks like there wont be another good phone coming out for tmobile anytime soon I might as well get this one. Hopefully i wont miss android too much but then again there's talk about an android port in the future(I still dont know 100% how that will work) but i'll look forward to it
jkiller122 said:
tj05fx4 thanks for the well thought out response, after reading yours and a couple of other posts i'm most likely gonnna get it as there looks like there wont be another good phone coming out for tmobile anytime soon I might as well get this one. Hopefully i wont miss android too much but then again there's talk about an android port in the future(I still dont know 100% how that will work) but i'll look forward to it
Click to expand...
Click to collapse
ive been looking into this phone as well...just keep your old android phone (for me its a MT3G) and keep flashing roms to it thatway its alwasy updated
My HD2 battery was scary the first week also.
Now it totally beats the G1 battery to death
Now if I have it on constantly, and I mean constant, then it only lasts about 5 or 6 hours. But under normal use I can forget to charge it overnight and still mae it through the next day.
There was NO WAY my G1 could ever do that.
I bought 3 batteries for my G1 (one was a 2200mha) and needed them.
I ordered one for my HD2 and now think I should have saved my money.
Not sure what "stability issues" the guy is talking about. Only problem I ever had was the music player would stop playing for a second when my outlook was syncing.
Moving from stock rom fixed that.
The HD2 is the fastest, nicest and most customizable phone on the market. Don't let the negative people get you down.
They don't know how to use their phone because the came from another O/S (which I did too) or they have a broken phone. It works great.
Stability issues
A glance at the forums will answer the myriad problems with "stability;" I can say that using the phone for its intended and advertised purposes causes it to lock up, or sometimes just get very slow and jittery, period.
I DO know how to use my phone. I've been on windows mobile since winmo5 and on this forum since 2007.
This phone is not fit for its intended purpose and is half baked. It is the "emperors new phone" to mix a metaphor.
However I've not returned mine as I have hope that these issues can be resolved, but, I've had to waste a ton of time already with this thing.
Maybe mine is faulty, but a quick review of the forums will show that many must be also. In any event anyone buying this phone should be well warned that it will be a vortex of lost time and considerable frustration to get it to work anywhere near as advertised.
ministersin said:
Not sure what "stability issues" the guy is talking about. one on the market. Don't let the negative people get you down.
They don't know how to use their phone because the came from another O/S (which I did too) or they have a broken phone. It works great.
Click to expand...
Click to collapse
I've had my HD2 since release day and have only experienced the lagging/freezing issue once, and that was early on when I inadvertently used the HTC/Sense Messaging application that comes with the HD2. That application is the bane of this phone. I don't text a lot, so I rarely used it, but if you send and receive a decent amount of text messages and you use this app, you are definitely going to experience lagging/freezing.
I found a post in the forums here to disable the HTC/Sense Messaging app and use the standard WinMo messaging app and have had ZERO issues with the phone ever since. I've also flashed to a number of Kumar's cooked ROMs with ZERO issues.
IMHO, the majority of the "stability" issues people talk about are related to that damned HTC/Sense Messaging app because without using it, my phone runs perfectly. Once in a while, I'll download an app that is poorly written and cause the device to act up, but a simple uninstall fixes it right away and I stay away from that app.
That said, only you can determine if you want to do the things you need to do to get the phone singing the way you want it to. Only you can determine if you absolutely have to have the thousands of useless apps that the Droid market has or if the apps on OMarket, MS Marketplace, Handango, etc. are enough.
This phone is an absolute keeper for me.
vplaza96 said:
I've had my HD2 since release day and have only experienced the lagging/freezing issue once, and that was early on when I inadvertently used the HTC/Sense Messaging application that comes with the HD2. That application is the bane of this phone.
IMHO, the majority of the "stability" issues people talk about are related to that damned HTC/Sense Messaging app because without using it, my phone runs perfectly.
This phone is an absolute keeper for me.
Click to expand...
Click to collapse
'nuff said!
efjay said:
'nuff said!
Click to expand...
Click to collapse
The only thing that bothers me is the 3G signal from TMOUSA. I will get out of that soon, but other than that this phone is not bad at all. Nice in-call volume, wifi-n (when enabled via reg tweak), 5 mp camera, and a big a$$ screen with WVGA resolution (plus a 16 gb card)...
The only time I experienced instability was when I flashed to NRG's rom. Stock works surprisingly well though (although, if I could remove most of the preloaded demos, it would be better)...
I am still in my remorse period but might just keep it after all

Having problems with your T-mobile HD2? Let HTC & T-mobile know!

Like a lot of people on the forum, their HD2 has caused them a lot of headaches and problems. After waiting patiently from the Euro launch of this phone, my anticipation for this phone was at all time high, more so when I got my 2G iPhone. After I got it, lots of problems like phone slowdown, lag, freezing, SMS/Message App slowdown, lag and freezing. Weather tab freezing, Music player slowdown or skipping (.mp3 skip? What? lol). Data stop working, disconnecting or won't auto connect. Camera lag or slowdown, Email problems, delete email but they come back, or can't send emails. Sleep/Lock of death, phone won't wake up. Phone resets it's self on it's own and I can go on, lol.
I've done everything people have told me do here. I've kill all task, soft reset, hard reset 5x, taken the battery out, taken the memory card out etc. The only thing I haven't done (and will not do) is flash my ROM. The one thing I notice is, if I run "Today" instead of "Sense UI" the phone works fine, so that means Sense UI is buggy. I've contacted T-mobile and HTC, most recently HTC, I've talk to three different people and finally we are getting somewhere.
Here are the last 3 emails out of a total 11 emails I got back from HTC:
Hello Michael,
Thank you for your responses to our questions.
Thanks to your responses, I was able to work with our headquarters on this behavior with your device.
We are investigating this issue with your phone freezing. Since you notice this behavior with HTC Sense enabled, we will likely have to update the software for the HD2. I cannot provide a timeframe for an update, but I can tell you where to look for updates. T-Mobile hosts the updates for their Windows Mobile phones at www.t-mobile.com/wmupgrade.
I hope that we have addressed your question in detail.
Thank you again,
Ryan
HTC Technical Support
www.htc.com/us
Click to expand...
Click to collapse
Hello Michael,
Thank you for your response.
The freezing issue is to be helped with a ROM update as soon as possible. Our ROM updates for T-Mobile phones are hosted by T-Mobile as soon as they are available.
If you still need further response, feel free to let me know what your concern is.
Ryan
HTC Technical Support
www.htc.com/us
Click to expand...
Click to collapse
Hello Michael,
Thank you for your response.
You do not have to apologize to me. I understand how frustrating it is when your device freezes. I hope that the update will be out soon. There are many factors that go into finalizing an update between T-Mobile and HTC, so it may feel like it is taking a while. I do know that from HTC’s US headquarters that we are hard at work to address this issue.
Thank you,
Ryan
HTC Technical Support
www.htc.com/us
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Click to collapse
Members, please, contact HTC by using this link HTC Customer Service, fill out the quick information and send it, and PRESS THE ISSUE that your phone is having terrible problems. I have link them to this forum and they are READING the threads here but it's more apparent if you keep contacting them, get the message out so they can get an update out ASAP.
are we really having this much trouble with our phones? I mean I understand that sense ui is laggy at times.. but if I remember to kill all my running tasks, its not that bad..
I have had a big problem with 3g connectivity but im not tech in a 3g area... but I go from h to 3g to g in the same spots my g1 has 3g.. I called and told tmo..
I mean granted this isn't a rooted android device but this is a good wm phone.. nearly everything I expected...
Raadius said:
...
The only thing I haven't done (and will not do) is flash my ROM.
...
Click to expand...
Click to collapse
Why not?
There are roms that are nearly identical to stock, with just bug-fixes--which seems exactly like what you want.
That's overkill. If I had to do all of that to my phone. I would have gotten rid of it already. The only real problem I had was my phone would not stay on 3G and my wifes phone is always on it.
I'm getting a replacement though.
SaintNULL said:
Why not?
There are roms that are nearly identical to stock, with just bug-fixes--which seems exactly like what you want.
Click to expand...
Click to collapse
It voids your warranty and if you for some odd reason when you wake up some day within the next year and your phone doesn't turn on, and you send it back for a new one, and they find that you have a custom ROM on it, you'll have to pay full price for a new one. It's simply not worth it in my eyes to put on a custom ROM that voids the warranty of a 550 dollar phone to see Sense UI move a little bit smoother.
no one
No ones going to do anything if you dont complain, they'll just say that they dont have records of complaints and its not a known issue. so they cant do anything about it.
i just sent a message
The only real problems I have with tmobile is their bad coverage areas and even though they have bad coverage areas, their coverage areas are exaggerated. It says I should have web coverage in my area, but when I try to place an order for a plan they tell me that cant do it because there is no service in my area. That and I could only half hear the person on the phone because I could hear a bunch of idiots in the back ground not doing their jobs and some god awful singing. And I have to order a new sim card because they said that my sim number must have been an accidentaly reissued number because its already in use.
jas0nw0ng said:
It voids your warranty and if you for some odd reason when you wake up some day within the next year and your phone doesn't turn on, and you send it back for a new one, and they find that you have a custom ROM on it, you'll have to pay full price for a new one. It's simply not worth it in my eyes to put on a custom ROM that voids the warranty of a 550 dollar phone to see Sense UI move a little bit smoother.
Click to expand...
Click to collapse
Took the words out of my mouth.
I just sent a message, after this device might never buy a HTC phone ever again.
I don't know why anyone who's apprehensive to flashing ROMS is even here.
No offense, but this whole forum is built around flashing ROMS. It's one thing if you don't want to go that route, but getting on your high-horse and telling people its a bad idea to flash roms because it voids your warranty is a little much.
Most of the people here understand the risks involved with flashing roms, and anyone who really knows what they're doing knows that the risk is minimal, and that except for extreme cases (and stupidity), a phone can be brought back to stock if needed. Unless you flashed the wrong rom and bricked your device, the only reason you wouldn't be able to bring it back to stock is hardware malfunction due to physical damange...and in most cases, those aren't covered by warranty.
Most people here also know the benefits of flashing ROMS and modifying the UI to make it work, and aren't holding their breaths for a fix from HTC or T-Mobile. Most people here bought the HD2 expecting the stock ROM to suck, and knew that the only way to get it working at the level of their expectations is to flash a custom ROM. If waiting for a fix from HTC or T-Mobile is the route you want to go, then hit up the t-mobile forum, because honestly, the problems a lot of you are facing on the stock ROM, don't exist on custom ROMS. The chefs here will always be 5 steps ahead of T-Mobile and HTC.
It's not just about sense running smoother....its correcting innate problems in WM6.5 and sense that can make the device a pain in the ass to use. Its about making the OS and UI more accessible, capable, and above all, less prone to crashes and more stable!
mystik610 said:
I don't know why anyone who's apprehensive to flashing ROMS is even here.
No offense, but this whole forum is built around flashing ROMS. It's one thing if you don't want to go that route, but getting on your high-horse and telling people its a bad idea to flash roms because it voids your warranty is a little much.
Most of the people here understand the risks involved with flashing roms, and anyone who really knows what they're doing knows that the risk is minimal, and that except for extreme cases (and stupidity), a phone can be brought back to stock if needed. Unless you flashed the wrong rom and bricked your device, the only reason you wouldn't be able to bring it back to stock is hardware malfunction due to physical damange...and in most cases, those aren't covered by warranty.
Most people here also know the benefits of flashing ROMS and modifying the UI to make it work, and aren't holding their breaths for a fix from HTC or T-Mobile. Most people here bought the HD2 expecting the stock ROM to suck, and knew that the only way to get it working at the level of their expectations is to flash a custom ROM. If waiting for a fix from HTC or T-Mobile is the route you want to go, then hit up the t-mobile forum, because honestly, the problems a lot of you are facing on the stock ROM, don't exist on custom ROMS. The chefs here will always be 5 steps ahead of T-Mobile and HTC.
It's not just about sense running smoother....its correcting innate problems in WM6.5 and sense that can make the device a pain in the ass to use. Its about making the OS and UI more accessible, capable, and above all, less prone to crashes and more stable!
Click to expand...
Click to collapse
+1
It's almost as if the OP was attempting a very elaborate troll. The site is called "xda-developers", not "xda-lovers".
If you are looking to mod your device within the so-called "safe" limits that HTC and T-Mobile force upon you, maybe you would be better off hanging out over at freewareppc, instead of a modding forum.
#JustSaying
Snarksneeze said:
+1
It's almost as if the OP was attempting a very elaborate troll. The site is called "xda-developers", not "xda-lovers".
If you are looking to mod your device within the so-called "safe" limits that HTC and T-Mobile force upon you, maybe you would be better off hanging out over at freewareppc, instead of a modding forum.
#JustSaying
Click to expand...
Click to collapse
+2
I can tell you that I had many of those problems and after flashing a custom rom, I've fixed my HD2 almost to perfection, not only the way it looks but stability. Only problem I keep having is 3G connection problems, and by the looks of it, its not the device anymore, seems more like T-mobile's service.
I agree with both perspectives.
I flashed my phone the second day I had it. I'm new to WinMo and was a little nervous, but now I flash weekly (would be daily, but I don't want to become an addict... ) Flashing is night and day from stock and I would never go back (unless it was warranty related).
That being said, I agree with compaining to HTC and T-MO. If there are enough people complaining, then more work will be done to fix those problem, which will lead to better/more frequent updates for the chefs to work with. That way, it's win win. I love HTC devices, they are the best, but when I accidentally dial someone, and it takes me 10 seconds to get to where I can hang up because of lag on a device that technically qualifies to run Windows XP.... That seems unacceptable to me.
joe_coolish said:
I agree with both perspectives.
I flashed my phone the second day I had it. I'm new to WinMo and was a little nervous, but now I flash weekly (would be daily, but I don't want to become an addict... ) Flashing is night and day from stock and I would never go back (unless it was warranty related).
That being said, I agree with compaining to HTC and T-MO. If there are enough people complaining, then more work will be done to fix those problem, which will lead to better/more frequent updates for the chefs to work with. That way, it's win win. I love HTC devices, they are the best, but when I accidentally dial someone, and it takes me 10 seconds to get to where I can hang up because of lag on a device that technically qualifies to run Windows XP.... That seems unacceptable to me.
Click to expand...
Click to collapse
In a perfect world, a company like HTC would hear their customer's cries and devote all of their resources and attention to releasing regular updates. In the real world, HTC has released 4 phones after the HD2, and lined-up several others...they aren't interested in developing for the HD2 anymore. People have been complaining to HTC about the HD2 since it was released in Europe back in November....and they still haven't really addressed most of the concerns.
Most of the 'problems' people complain about are innate characteristics of windows mobile....You see people complaing because their phones lag or crash because they don't manage task manager, but that's an innate characteristic of a multi-tasking OS! On the other side of the fence, you have MS getting bashed for getting rid of multi-tasking in WP7...you have people bashing the iPhone for years over its lack of multi-tasking....and when they come up with a quasi-multi tasking solution, they get bashed for it not being 'true' multi-tasking!
mystik610 said:
In a perfect world, a company like HTC would hear their customer's cries and devote all of their resources and attention to releasing regular updates. In the real world, HTC has released 4 phones after the HD2, and lined-up several others...they aren't interested in developing for the HD2 anymore. People have been complaining to HTC about the HD2 since it was released in Europe back in November....and they still haven't really addressed most of the concerns.
Most of the 'problems' people complain about are innate characteristics of windows mobile....You see people complaing because their phones lag or crash because they don't manage task manager, but that's an innate characteristic of a multi-tasking OS! On the other side of the fence, you have MS getting bashed for getting rid of multi-tasking in WP7...you have people bashing the iPhone for years over its lack of multi-tasking....and when they come up with a quasi-multi tasking solution, they get bashed for it not being 'true' multi-tasking!
Click to expand...
Click to collapse
Ha! It's so true My wife has a myTouch and she complained that the battery life on it sucked and I said that all smartphones get worse battery life than the dumbphones she was use to. Well, one night she said that she understood that batterlife was worse on smartphones, but having to recharge your phone 2-3 times a day was getting rediculous along with the horrible unresponsiveness. Finally I took a look to see what was up, and I guess I must have forgotten to explain "task management" with her, as she had every application on the phone open and running at the same time! Poor phone took a pretty decent beating the first couple of weeks she had it
But back on topic, if HTC releases an update to its Sense UI for WinMo, it should benefit all users of Sense UI (WinMo) reguardless of what phone it's running on. So even if there are newer models, updates should work on older models. That's at least what happened with my Pioneer Navigation system. There were lots of complains about things not working (even a few posts like this on a forum) and that summer they released a newer model that used the same software so our models got the upgrade too. I'm not saying it was a "Windows 7 moment" but I do like to think that our nagging helped.
I'm all for complaining to companies if it means that they produce better quality products. If we just sit around and accept it, then QoS will go down. There must be some formula where the cost of developement is compared to the cost of responding to complaints. When complaints go up, the other adjusts itself accordingly to maximize profit. Lower complains, less developement until complaints go back up! That kind of thing.
Just my 2 cents. But over all, I'm quite happy with kumar's work. If I were still on stock, I'd be upset too.
This is what pisses me off about the whole issue... we ALL know what this site is about. Regardless, NO ONE should HAVE to flash a damn rom to get a phone to function like it should out of the box...especially when you have people that are spending $400+ for it. That's just plain pathetic, bs and I just couldnt go for it which was why I simply returned mine and got my money back. Flashing is cool, but not everyone comes here for new roms... some people come for software, tweaks or to figure out how to do other things.
Telling someone that they SHOULD just flash a rom and deal with it.. even though roms are nice lets just be real, almost every single one of them has SOME kind of bugs with it. That's one of the main reason I stopped doing the flash dance and chose to stick with the stock rom to begin with. But when you buy the phone and it already has bugs, YES people have the right to complain about it and want the issue resolved. That's about as dumb as buying a Mercedes with a blown header and saying.. well you should just put aftermarket headers on it anyways. Should the car just WORK when you buy it? And if it doesnt work.. you take it back and get it serviced or another car.
joe_coolish said:
Ha! It's so true My wife has a myTouch and she complained that the battery life on it sucked and I said that all smartphones get worse battery life than the dumbphones she was use to. Well, one night she said that she understood that batterlife was worse on smartphones, but having to recharge your phone 2-3 times a day was getting rediculous along with the horrible unresponsiveness. Finally I took a look to see what was up, and I guess I must have forgotten to explain "task management" with her, as she had every application on the phone open and running at the same time! Poor phone took a pretty decent beating the first couple of weeks she had it
But back on topic, if HTC releases an update to its Sense UI for WinMo, it should benefit all users of Sense UI (WinMo) reguardless of what phone it's running on. So even if there are newer models, updates should work on older models. That's at least what happened with my Pioneer Navigation system. There were lots of complains about things not working (even a few posts like this on a forum) and that summer they released a newer model that used the same software so our models got the upgrade too. I'm not saying it was a "Windows 7 moment" but I do like to think that our nagging helped.
I'm all for complaining to companies if it means that they produce better quality products. If we just sit around and accept it, then QoS will go down. There must be some formula where the cost of developement is compared to the cost of responding to complaints. When complaints go up, the other adjusts itself accordingly to maximize profit. Lower complains, less developement until complaints go back up! That kind of thing.
Just my 2 cents. But over all, I'm quite happy with kumar's work. If I were still on stock, I'd be upset too.
Click to expand...
Click to collapse
That would probably be true if HTC were releasing more windows mobile based phones and updating sense for new models, but windows mobile is at the literal end of its product life cycle, and development has come to a hault. We've already seen sense updates for Android, but most of those probably won't make it to windows mobile.
Unless it becomes a public relations nightmare for HTC, I don't see them springing to the service of HD2 users....cost is the biggest reason. They've already sold us an HD2, and they've moved onto releasing several models to replace the HD2. Continuing to develop for it will do nothing to generate more revenue for them. HTC's market-share is growing significantly by constantly pushing the hardware bar higher every few months.
I dont think these people who flash roms understand that, a phone shouldnt have so many ****in issues. It should work properly, and their is no word on whether or not T-mobile/HTC are working on an update..This completely B.S for a phone to have so many issues..I've had a dash,iphone, BB 97000 no problems..
Raadius said:
Like a lot of people on the forum, their HD2 has caused them a lot of headaches and problems. After waiting patiently from the Euro launch of this phone, my anticipation for this phone was at all time high, more so when I got my 2G iPhone. After I got it, lots of problems like phone slowdown, lag, freezing, SMS/Message App slowdown, lag and freezing. Weather tab freezing, Music player slowdown or skipping (.mp3 skip? What? lol). Data stop working, disconnecting or won't auto connect. Camera lag or slowdown, Email problems, delete email but they come back, or can't send emails. Sleep/Lock of death, phone won't wake up. Phone resets it's self on it's own and I can go on, lol.
I've done everything people have told me do here. I've kill all task, soft reset, hard reset 5x, taken the battery out, taken the memory card out etc. The only thing I haven't done (and will not do) is flash my ROM. The one thing I notice is, if I run "Today" instead of "Sense UI" the phone works fine, so that means Sense UI is buggy. I've contacted T-mobile and HTC, most recently HTC, I've talk to three different people and finally we are getting somewhere.
If your device has so much problems im sure it's a faulty one why not replace it under warranty??
Mine working perfectly out of box (i wonder where's the lagging was) i dont flash my rom, if it aint broken why fix it? i just do some tweaks that's all
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Click to collapse
because i dont want a refurbished phone. I seriously think i'm done with HTC and anything they add to a phone. I will never buy a phone with Sense U.I on android only ones that dont have it. Also why cant they keep us posted on an update. Its kind of B.S that they release a phone but stop making updates or wont make any because Windows Mobile is dead.. Thats like M.S not updating XP or Vista anymore because Windows 7 is out. People bought this phone a month ago so its ****in new in the U.S and their should be updates being handed out..If not HTC i hope they fail as a company and prob will in the future. Creative destruction new companies come and old ones die just like Palm.

Buying g2 - couple of questions

Hello there,
I recently bought sgs4, because it was cheap from my carrier, but unfortunately it was i9515 version - almost completely without community support and locked (knox, flashing anything unofficial trips it's flag and loses you warranty). It's not realistic to expect custom roms etc, so I'm considering selling it and buying this device.
It seemed great, when I compared specs, I also read few threads and those about recovering from hard brick were very promising. Also many roms are present, a way To Flash original firmware and repair under warranty etc. etc. But I stumbled upon a thread about screen and it was really disturbing.
How often do people experience problems with screen? (Phantom touches, "noisy"input, black lines)?
Also, are there any other problems, that I overlooked and missed? Like that roms are nonfuntional, gps/cell radio/wifi radio doesn't work always. Would you consider this phone worth buying and selling relatively "safe" (I mean working hardware) s4?
Thanks for your replies.
marmelada said:
Hello there,
I recently bought sgs4, because it was cheap from my carrier, but unfortunately it was i9515 version - almost completely without community support and locked (knox, flashing anything unofficial trips it's flag and loses you warranty). It's not realistic to expect custom roms etc, so I'm considering selling it and buying this device.
It seemed great, when I compared specs, I also read few threads and those about recovering from hard brick were very promising. Also many roms are present, a way To Flash original firmware and repair under warranty etc. etc. But I stumbled upon a thread about screen and it was really disturbing.
How often do people experience problems with screen? (Phantom touches, "noisy"input, black lines)?
Also, are there any other problems, that I overlooked and missed? Like that roms are nonfuntional, gps/cell radio/wifi radio doesn't work always. Would you consider this phone worth buying and selling relatively "safe" (I mean working hardware) s4?
Thanks for your replies.
Click to expand...
Click to collapse
Hi!
So, for me, of course this phone is "safe": of course you can read trough forum that there is issues, sometimes, when you flash some ROMs or stuff like this.
But you have to know 1 thing; usage you made of your phone influences on his state: if you want to use it at daily phone, without custom ROM, in stock mode, is very safe.
If you want to flash custom ROM (click on the link in my signature, best ROM ever) but you respect installation rules, there is MINOR chances for you to have issue(s).
Even if it's the case, majority of time there is solution.
Do I answer to your question?
casual_kikoo said:
Hi!
So, for me, of course this phone is "safe": of course you can read trough forum that there is issues, sometimes, when you flash some ROMs or stuff like this.
But you have to know 1 thing; usage you made of your phone influences on his state: if you want to use it at daily phone, without custom ROM, in stock mode, is very safe.
If you want to flash custom ROM (click on the link in my signature, best ROM ever) but you respect installation rules, there is MINOR chances for you to have issue(s).
Even if it's the case, majority of time there is solution.
Do I answer to your question?
Click to expand...
Click to collapse
Hello, thanks for your post, but it didn't really answer my concerns. I'm more worried about hardware defects, which seem to happen to this phone and I want to know how many devices are affected and what is the chance that I'll have to repair it under warranty.
I can say that the biggest problem WAS the screen getting yellow spot. I've never heard about phantom touches. However it is possible. So about the yellow spot it was happening on the old devices, then it was fixed. There are a lot of brick scenarios, but most of them are easly fixable. Anyway i think it's more brickable than samsung. (I consider them as the easiest devices for unbrick) Then it's the performance. It's faster in any way. And last my friend have exatcly the same phone and after a bit of use it gets realyyyyyyy hot. I mean compared to G2 it's awful. It's still a great phone even that G4 was just released. I hope i helped and you buy the phone.
When I first got this phone it was relatively safe. However, I lost my first G2 and I ended up with this Asurion replacement and it was okay too but now I'm experiencing Phantom touches I'm not sure from what it could be: butt pocket, wallet case, tight shirt pocket, actually hitting the Snooze part of the screen too much. You see my point anyone of those things could be the culprit. I love this phone and I would love to keep it but as of right now I can't rely on it to wake me up.
comk4ver said:
When I first got this phone it was relatively safe. However, I lost my first G2 and I ended up with this Asurion replacement and it was okay too but now I'm experiencing Phantom touches I'm not sure from what it could be: butt pocket, wallet case, tight shirt pocket, actually hitting the Snooze part of the screen too much. You see my point anyone of those things could be the culprit. I love this phone and I would love to keep it but as of right now I can't rely on it to wake me up.
Click to expand...
Click to collapse
When did you receive the replacement phone? All replacements do come with a 1 year limited warranty!

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