Completely dead after opening waze :( - Nexus 6P Q&A, Help & Troubleshooting

Hi there,
An interesting thing happened. About six months ago I've replaced my battery and since my phone was working again flawlessly (no reboots, early shutdowns etc.).
Yesterday, I've taken my phone, connected to car, as usual (through BT), started spotify and listened to some music. After minute or two I've opened waze (which starts it's own spotify) and the phone stopped music immediately and froze up. Completely....
So I started to hold up the power button for like 10s and the phone shut down.... Black screen.... No restart, no nothing.
Holding button for even 5 minutes does nothing, the mobile phone was working until that moment without any problems. I've taken it apart, tried to disconnect the battery and plug it in again, nothing.... Tried disconnecting everything and connecting it again.... nothing....
Battery is charged (around 4,2Volts), The phone doesn't light up on charger or anything. It's just dead.
Any suggestions? Or should I just throw it out?

Related

Won't boot.

Probably I'm just new, but since after rooting it, it slowly ran out of battery as phones do, but now I'm unable to switch it on. Tried several ideas but to no avail.
I guess it isn't a big deal, I can always return it to the store later today and ask for a replacement since I only bought it last week.
Whilst I'm here, anyone think it's worth dropping this and switching it for another one whilst I'm at it.
Empty battery? Maybe you should charge it for a while.
won't boot
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Shvetaketu said:
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Click to expand...
Click to collapse
try charging it for a while?
Take it back to the store and get a replacement, if its still under warranty.
Hi Guys, thanks for your replies. It's working now, this is what happened:
I woke up in the morning to find my phone switched off and I couldn't switch it on. I connected the main power charger for 5 mins, then laptop for 5 mins to charge but neither helped. The defect I think is in the charger. I left the phone connected to the laptop for a few hours, then switched it on to find it still wouldn't switch on. Then disconnected the sync cable, took the battery out, and put it back in - and voila, it switches on!
Issues: charger failed in two weeks; the streak doesn't switch on when the battery is down even if it's connected to a source of charging (in this case, laptop). Dead battery - charge - take battery out - put it back in - switches on.

[Q] Continious tone after removing power

I recently started having an issue with my focus when I remove it from charging. The tone that is heard when you plug it in, or unplug it....it won't shut up!
I unplug it and it makes the sound, then it will contine at random. The battery icon flashes on and off showing the phone plugged in or unplugged. If I hit the power button, it just comes right back on as if I just plugged it in again. The wifi option even keeps popping up saying it's found networks.
I've tried restarting, removing the battery and even at the advice of windowsphonesupport on twitter, I have reset the phone.
I'm not sure what's causing it as it happens mostly when I unplug it from wall power. If I have it plugged into USB PC power, it takes forever to charge and doesn't seem to make as much noise.
It doesn't seem to last all day though. For example, I unplugged this morning about 7 am and it continued for about an hour or so before it just stopped.
Last I spoke to MS's twitter team, they said to take the phone back and get a replacement. Anyone else had this problem?
I just had a similar issue this morning. The sound that you hear when you plug in the device kept playing over and over. It would stop when I plugged it back in to the charger, but would start right up again when I unplugged it. I also tried plugging it in to my computer and the computer didn't recognize the device.
I power cycled the phone and removed the battery many times and eventually the problem disappeared and the computer can now recognize the device. Hopefully this doesn't come up again. It would be a pain to reconfigure a new device again and lose my text messages.
Update:
It started doing it again this morning. I let it continue and it stopped after 15 minutes. Every time the sound went of my battery indicator would switch from charging to full battery even though the device wasn't connected to anything.

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

[Q] Nexus 4 won't charge at all. Bricked?

Hi guys,
I got a serious problem. I imported a Nexus 4 from France to Belgium because it isn't availible in my country, I have it for three weeks now and I was very satisfied.
My friend received a S3 for Christmas so I decided to install Antutu; to compare the two phones.
Anyway, the Nexus just randomly crashed. It wouldn't turn on.
I tried to hard reset it, it didn't work.
I plugged it in to charge, for about an hour; it was blinking red, but still nothing.
Then I connected it in on my PC, the battery icon apperead, I clicked the powr button the Google logo appared again but it turned off.
Now it isn't recognized at all, there is no red blinking led and not recognized on PC..
Any help or I have to find a way to RMA it?
thanks a lot
use search
http://forum.xda-developers.com/showpost.php?p=34588102&postcount=46
I have tried it but it isn't charging, I'll wait for an hour again.
I did lot of searching..
I had a similar problem while running Antutu yesterday
My phone was charged up to about 98% .. At this time I decided to run the benchmark when my phone suddenly turned off 1/2 way through..
I then decided to hold the power button for 10 secs to no avail..
I connected the charger to see if the screen would light up and lo and behold the phone started charging but I discovered my battery had drained to 0% all the way from 98%..
I wasnt sure what caused this so i let it charge for 2 mins then i turned on the phone....It was still at 3%....i left the phone connected to the charger for 15 mins but it never chrged past 3% so i disconnected the charger and restarted the phone..
By the time the phone was booted up, the battery was back to its original 98% and i havent experienced the problem since then even though i have run the antutu benchmark multiple times after the restart...
I find it odd though that we both experienced the problem while running antutu....my best guess is that there is a particular test that interferes with our phones power management
RMA was my only solution...
thanks anyway

BATTERY (?) Help

Hi Guys, so I flashed Resurrection Remix and it was working fine. Few days later, I woke up to my phone continuously vibrating. Upon checking I saw that it was vibrating because it was doing a boot loop. Unfortunately my PC was broken at the time too, tough week.
Anyway, I let it do it's thing until it runs out of power. It never did. Seriously I waited for a day. When I slept, it had 20% battery (not charging). So I thought maybe, the power button is acting up again which has happened many many times before.
So I opened up my phone and adjusted the power button. Even, holding the volume up while plugging in didnt work anymore.
While I was there I saw the battery connector thingy, I unplugged it and re plugged it real quick without breaking anything. And It restarted and the device worked fine.
But.... The battery icon is steadily at 50% for a min then drops to 0% even while connected to charger. So, I charged it for a few minutes but it doesn't move.
I was about to do a factory reset but it shut down. The battery icon doesn't appear, only the red blinking led light. I tried charging it like that overnight to no avail.
I then tried to remove the battery connector again and as soon as I plug it, the screen turns on then off again. Sometimes it gets to the battery charging icon before it shuts down. If I bend the connector downwards it sometimes turns the screen on and sometimes doesnt.
I took it to repair shops and they said that the problem is the battery and ofc to no suprise, they dont have a replacement.
Do you guys have any idea what happened? Was it a button issue, software issue or indeed battery issue. Before all this happened, the device was working perfectly.
Please help. I miss my phone already.
I think it due socket of battery, can you open the back cover and plugout and plugin this socket, will be OK

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