marshmallow OTA update - Galaxy Note 4 Q&A, Help & Troubleshooting

I have 5.5.1 android on my note 4. Phone is not rooted. I read on google that this phone have marshmallow update from last year. When I go to system update > check ,i dont get update for my phone. I check model number and for this model is available update. What should i do? How to update my phone over the air?

jjoeshua said:
I have 5.5.1 android on my note 4. Phone is not rooted. I read on google that this phone have marshmallow update from last year. When I go to system update > check ,i dont get update for my phone. I check model number and for this model is available update. What should i do? How to update my phone over the air?
Click to expand...
Click to collapse
If its not letting you I don't think you can. Just try to get on PC and update through samsung kies.

You can also go on sammobile.com and download the latest software/firmware and ODIN it to your phone. Instructions are right on the website as well as the latest ODIN software.
Andrew

I just found out that my phone is rooted. I just buy a rooted phone. I dont have idea have is that posible but it rooted. I dont have install TWRP.
Maybe i dont have update because of root?

jjoeshua said:
I just found out that my phone is rooted. I just buy a rooted phone. I dont have idea have is that posible but it rooted. I dont have install TWRP.
Maybe i dont have update because of root?
Click to expand...
Click to collapse
Correct root=no ota

I dont know what happened but when I check root again after two hours i got this:

so is it any better than the last MM update?

I checked and i dont have OTA marshmallow. .i dont have pc to try with samsung kies

i have installed it on my EUR phone and it flies as a first impression , security patch update august 2018 though. will report battery life later in the week

Can i change something in phone to get update? Why is happening this? Why i dont have update OTA? Does anyone have this problem and how is fixed? My big problem is that i dont have pc..

If your phone is rooted there may be a program that disables the update applications (com.samsung.sdm and com.samsung.sdmviewer if I remember correctly). What applications (other than stock) are on the phone, such as titanium backup, app quarantine, etc.
Now if someone rooted the phone to make it work with your phone network or other software you use this update may disable the phone and/or software requiring root.
Andrew

I dont have any app in phone that need root for working.
I found and install this SDM but i need a phone to connect with..
can you give ne a little more explanation of this app? What do i need to do when I install it?

I dont have anyone app in phone that need root to work.
Can you give me a litlle more explanation abot this SDM, i found and install it on phone but..i dont know how to use it

Was it not already on the phone? This app automatically checks for OTA updates and downloads them.
You can open settings, scroll all the way down to the 'system' section, click on 'system updates' and then select 'check for updates'. Just make sure you have mobile data connection of some kind. (Cell or Wifi).
SDM should be installed on the phone unless someone specifically removed it. Of course be careful what you download and install. Lots of malicious software out there... If you had the ability to see the 'system update' option in settings, you already had the com.samsung.sdm package and did not need to install anything.
Was this phone sold by your carrier/provider originally or is it one you bought online and was made to work with your carrier/provider?

It is from provider Tmobile.
I give my phone to service provider and pay 10€ and thay put 6.0.1 marshmallow to my phone.
When i get back to my home,I get info that I can update android.
I have download the update, 300mb but when i try to install it,i cant. I get some update error.
Does anyone know what is this update? And how to install it? I have download a couple of times but its always the same. Can not update.
I finally have Marshmallow 6.0.1, but I cant install this next update.

just flashed the latest firmware for your model (from sammobile) via odin in download mode and your would be able to get OTA update easily ...........

I did it ,i have found tmobile firmware, I will try with another one

piku2008 said:
just flashed the latest firmware for your model (from sammobile) via odin in download mode and your would be able to get OTA update easily ...........
Click to expand...
Click to collapse
Can I change the firmware , can I download and flash sm-n910f ,thats firmware for Europe,can I install it?
I want to change this sm-n910t to sm-n910f, is that posible?
I dont wont to have tmobile firmware,I just want firmware without brand or provider?
What will happend if I change model?

jjoeshua said:
Can I change the firmware , can I download and flash sm-n910f ,thats firmware for Europe,can I install it?
I want to change this sm-n910t to sm-n910f, is that posible?
I dont wont to have tmobile firmware,I just want firmware without brand or provider?
What will happend if I change model?
Click to expand...
Click to collapse
you can change hardware models via flashing other models firmware ......

Related

I'm new to root...

Hello all from Italy.
Two days ago I rooted my Samsung Galaxy S4 and I'm wondering what to do when Samsung will release some new update for this phone, as the OTA feature is now deactivated due for firmware modifications.
I've also reset the counter via "Triangle Away" and the firmware is now detected as "original".
I'm not interested for the moment in a custom firmware and would like to keep the original Samsung.
My questions are:
1) can I incrementally update my phone via Kies, any times Samsung will release new patches (OTA is disabled) ?
2) someone told me Odin has an update feature that permit to install incremental updates anytime Samsung release them, but I've not found this feature.
3) if I use Odin to update the firmware I will loose any data, applications, settings and homescreen configurations or I can restore a backup made with Kies?
I'm sorry for my poor english, for my inexperience and hope to get help from someone.
Thank you and have a nice day.
dequadim said:
Hello all from Italy.
Two days ago I rooted my Samsung Galaxy S4 and I'm wondering what to do when Samsung will release some new update for this phone, as the OTA feature is now deactivated due for firmware modifications.
I've also reset the counter via "Triangle Away" and the firmware is now detected as "original".
I'm not interested for the moment in a custom firmware and would like to keep the original Samsung.
My questions are:
1) can I incrementally update my phone via Kies, any times Samsung will release new patches (OTA is disabled) ?
2) someone told me Odin has an update feature that permit to install incremental updates anytime Samsung release them, but I've not found this feature.
3) if I use Odin to update the firmware I will loose any data, applications, settings and homescreen configurations or I can restore a backup made with Kies?
I'm sorry for my poor english, for my inexperience and hope to get help from someone.
Thank you and have a nice day.
Click to expand...
Click to collapse
if u have rooted device for now you wont get any ota and cannot get any update using kies u can use Odin to flash latest update available for your variant
the firmware you can get it from sammobile.com or u can also see my sign it has a link
2nd option
http://forum.xda-developers.com/showthread.php?t=2250824
use the link above it has pre rooted firmware which will allow you to get OTA and kies update but once u flash u ll loose root
Note: the 2nd option is valid for variant i9505 international use only if u have that or go through the link to get more details
Thanks for your reply.
Just a question: if I unroot my phone using the "SuperSU" feature then can I have OTA and Kies updates working again or a total flash is still needed?
In few words a unroot with the SuperSU feature is useless or not?
dequadim said:
Thanks for your reply.
Just a question: if I unroot my phone using the "SuperSU" feature then can I have OTA and Kies updates working again or a total flash is still needed?
In few words a unroot with the SuperSU feature is useless or not?
Click to expand...
Click to collapse
U must flash pre rooted firmware from the link I gave to get OTA
or must flash stock firmware and reset the device to get OTA that's the best option as per me

not updating to 4.3

Hi Guys, am new to samsung.
well i have samsung s4 4g, am unable to update to version 4.3 am getting your phone is up to date.
i dont want to update via odin, but what is the problem with my phone!!! i checked sammobile website and found a firmware released in november for my country.
plus: if i updated via odin do i still update via phone if new version released!!!
please help me guys and thanks in advance for all...
darkylight said:
Hi Guys, am new to samsung.
well i have samsung s4 4g, am unable to update to version 4.3 am getting your phone is up to date.
i dont want to update via odin, but what is the problem with my phone!!! i checked sammobile website and found a firmware released in november for my country.
plus: if i updated via odin do i still update via phone if new version released!!!
please help me guys and thanks in advance for all...
Click to expand...
Click to collapse
1. Download Kies Software and run it. (www.samsung.com/us/kies)
2. Connect your phone via USB to computer.
3. Kies will tell you if it needs to update or not. (you must be online)
4. If update available, simply click on "Update" button. :good:
If you have android 4.2 you must install "Kies". "Kies version 3" is for Android 4.3 devices.
If you flash a Stock Rom via Odin, you still will be able to update OTA.
martikp said:
1. Download Kies Software and run it. (www.samsung.com/us/kies)
2. Connect your phone via USB to computer.
3. Kies will tell you if it needs to update or not. (you must be online)
4. If update available, simply click on "Update" button. :good:
If you have android 4.2 you must install "Kies". "Kies version 3" is for Android 4.3 devices.
If you flash a Stock Rom via Odin, you still will be able to update OTA.
Click to expand...
Click to collapse
i did it, i got " you phone firmware is not compatible with kies"
darkylight said:
i did it, i got " you phone firmware is not compatible with kies"
Click to expand...
Click to collapse
Did you rooted your device before?
If you have rooted device your device status is shown modified or custom so you can not update with kies or OTA. Use Wanam Xposed to fake this situation into "Official".
Before that you may try Triangle Away.
NOTE: Use above apps at your own risk.

How to update firmware manually?

I'm Rooted, So I can't update via System Update on my phone...
I tried Samsung kies 3 and even it's up to date software It's still saying that my firmware is the latest...
but I don't think It's latest because many of us had recent update on 4.4.4 and sammobile upload some updates for 4.4.4 recently.
I don't know how to update it manually using Odin and I don't know where I could find my specific file to update my phone...
here's my screenshot of my "About Device", I think this could help to track my firmware on sammobile though I don't know how to read it and search for the file...
Please help... I want an update at least for 4.4.4 and It might be a little help for my phone to run smoothly than before...
Thanks in advance...
Mr.IDK said:
I'm Rooted, So I can't update via System Update on my phone...
I tried Samsung kies 3 and even it's up to date software It's still saying that my firmware is the latest...
but I don't think It's latest because many of us had recent update on 4.4.4 and sammobile upload some updates for 4.4.4 recently.
I don't know how to update it manually using Odin and I don't know where I could find my specific file to update my phone...
here's my screenshot of my "About Device", I think this could help to track my firmware on sammobile though I don't know how to read it and search for the file...
Please help... I want an update at least for 4.4.4 and It might be a little help for my phone to run smoothly than before...
Thanks in advance...
Click to expand...
Click to collapse
Use ODIN to flash stock rom

No Updates at all

Hi all,
I just recently went back to complete stock, from CM, as I want to hand it over to a friend.
I successfully switched back to C432B160 last week.
But still not a single update does show up, though that build is from November 2016.
It always tells me, that there are no updates. I am aware that Updates will show up with Hisuite, but shouldn't the stock updater present updates, too?
(I am not even talking about Nougat)
I already successfully tried a factory reset.
The only idee I have, is that I now have a DS oeminfo on an originally SS phone.
Does anyone have an idee, what might be wrong?
fireburner-de said:
Hi all,
I just recently went back to complete stock, from CM, as I want to hand it over to a friend.
I successfully switched back to C432B160 last week.
But still not a single update does show up, though that build is from November 2016.
It always tells me, that there are no updates. I am aware that Updates will show up with Hisuite, but shouldn't the stock updater present updates, too?
(I am not even talking about Nougat)
I already successfully tried a factory reset.
The only idee I have, is that I now have a DS oeminfo on an originally SS phone.
Does anyone have an idee, what might be wrong?
Click to expand...
Click to collapse
well, if you have ds oeminfo while your phone is ss, try flashing ss oeminfo and then the stock rom again
mjz2cool said:
well, if you have ds oeminfo while your phone is ss, try flashing ss oeminfo and then the stock rom again
Click to expand...
Click to collapse
Well the phone was SS at the beginning, but now I have oeminfo for DS and Stock Rom for DS (B160)
I wiped all and completely new flashed B160.
I did not setup any account (Google, Huawei), but only connected the phone to my WIFI.
Still neither Update nor HiCare show any available updates.
Does this need a SIM Card to be in the phone? Are there any other precautions?
I have no idea why it behaves like this.
edit: both frp and bootloader are locked according to the Bootloader Menu
I might add 2 weeks ago when coming from CM, there were no updates in update menu but HiCare, so I went fo Nougat. Nougat did not work properly, so I went back to B160 in order to start again, but since then, I never saw any update in menu, nor HiCare.
Might Huawei block DS Roms for IMEIS of originally SS phones?
Push, maybe @k1ll3r8e has an answer for me?
fireburner-de said:
Push, maybe @k1ll3r8e has an answer for me?
Click to expand...
Click to collapse
Heyho,
sounds really wired...
-
Here is what u can try,
1) bring the device back to stock (unrooted, loader closed)
2) do a factory reset and also the cache clear which is offered in the stock recovery
-
Start the device, do a dummy setup (only wlan is needed) check if the device offers an update. If not, well, try to manually update from C432B160 to C432B210 and check the update app again.
About this issue, i'm not sure, but maybe Huawei have a "downlaod limit" for an IMEI, that u can only download the update for example 10 times or so... I don't know^^ - I can only say, my device "L31 - Single-SIM - T-Mobile" modded to C432B380 dual-SIM have no issues with updates... I got since B130 every update via the normal update app. - But i also know that the updates will be released in waves, i don't know how they exclude/include devices in such an wave. But maybe, u have an oeminfo from an device which wasn't in the "current wave list". - As already mentioned i don't know how they manage those waves or what the trigger is...
Hope i could help u a bit
Regards
Sebastian
fireburner-de said:
I wiped all and completely new flashed B160.
I did not setup any account (Google, Huawei), but only connected the phone to my WIFI.
Still neither Update nor HiCare show any available updates.
Does this need a SIM Card to be in the phone? Are there any other precautions?
I have no idea why it behaves like this.
edit: both frp and bootloader are locked according to the Bootloader Menu
I might add 2 weeks ago when coming from CM, there were no updates in update menu but HiCare, so I went fo Nougat. Nougat did not work properly, so I went back to B160 in order to start again, but since then, I never saw any update in menu, nor HiCare.
Might Huawei block DS Roms for IMEIS of originally SS phones?
Click to expand...
Click to collapse
So, did you try upgrade on N using Firmware finder?
If not, try it and you will see if your device in black list. I also use DS firmware for SS model and just last night I upgraded normaly from B160 to B370 Ota, and after that to B380 Ota.
@k1ll3r8e
Yes it already is a dummy setup. I will manually upgrade to B210 and try again, Thanks alot! @Alexxxx1
Firmware Finder is the Windows tool, isn't it? If above progress won't work I might boot my Windows partition and check on that.
Is there by chance any other way to check if the device is somehow blacklisted?
@all
Would Huawei push the updates to my device, if I would contact them? (I ask because of the altered oeminfo. Or would the refuse support in that case, which is what I guess)
edit: Does by chance anyone have a link to the C432B210 ROM?
fireburner-de said:
@k1ll3r8e
Yes it already is a dummy setup. I will manually upgrade to B210 and try again, Thanks alot! @Alexxxx1
Firmware Finder is the Windows tool, isn't it? If above progress won't work I might boot my Windows partition and check on that.
Is there by chance any other way to check if the device is somehow blacklisted?
@all
Would Huawei push the updates to my device, if I would contact them? (I ask because of the altered oeminfo. Or would the refuse support in that case, which is what I guess)
edit: Does by chance anyone have a link to the C432B210 ROM?
Click to expand...
Click to collapse
Heyho,
if u have an L31, go to my FTP (oeminfo) and go a few folders back, then u'll find a Huawei folder there are several versions stored.
Edit:
Here is the link (just back on my PC)
Regards,
Sebastian
Sent from my HUAWEI VNS-L31 using XDA Labs
Firmware finder is android app. You can find it in google play store as a free tool for upgrade huawei devices. In Ffinder you will find option for checking autorization of official firmware for your device, is it allowed or not for your device.
Regards
I did flash B210, but no Updates withiin 1 day. (I think time was to short)
I then flashed B370 Full-PV via Firmware Finder.
B380 should come automatically sometime, hopefully.
I think its time to hand it over to my friend now.
Only thing I am curious about is:
settings -> about phone -> certification: Serbia
I guess this is normal for C432?
Only thing I am curious about is:
settings -> about phone -> certification: Serbia
I guess this is normal for C432?
Click to expand...
Click to collapse
Yes, its normally for C432 if device was purchased in Serbia
Alexxxx1 said:
Yes, its normally for C432 if device was purchased in Serbia
Click to expand...
Click to collapse
It was bought from T-Mobile in Germany. But well.
fireburner-de said:
It was bought from T-Mobile in Germany. But well.
Click to expand...
Click to collapse
No worries about that
I bought mine also from T-Mobile DE, and mine shows also "Serbia"... I searched a bit for similar issues and it seems that also the P8 with C432 is for "Serbia" at least a unknown amount of it, sooo i think it comes from the "ROM" not from the device. Maybe they only certify the ROM for a "law based standart" to "Serbia". - Who knows...^^
Regards,
Sebastian

Still no May update

Hello
Can u help me what to do when i still didnt get latest update?
I have update from april, but many other ppl from my country already got May update.
OTA says that i already have the latest, and if i connect Phone to pc, Smartswitch do not show up any button for update.
... DQD7
SM-935F
Should i still wait or Flash newest rom via odin?
I have knox 0x1, but i dont have root or any modification.
Previous update i reciaved in time.
bk2601 said:
Hello
Can u help me what to do when i still didnt get latest update?
I have update from april, but many other ppl from my country already got May update.
OTA says that i already have the latest, and if i connect Phone to pc, Smartswitch do not show up any button for update.
... DQD7
SM-935F
Should i still wait or Flash newest rom via odin?
I have knox 0x1, but i dont have root or any modification.
Previous update i reciaved in time.
Click to expand...
Click to collapse
What is your CSC? Is your device status listed as Official?
Yes it i oficial.
Where i can find the CSC?
bk2601 said:
Yes it i oficial.
Where i can find the CSC?
Click to expand...
Click to collapse
I personally use the Phone Info app from the play store. I only ask as I was going to try to see what should be your latest firmware VS what you are on. E.g I'm on BTU and if I didn't have a custom ROM, my latest update is DQD7 still on the April update.
If your knox is already void, would you consider a custom ROM? Superstock 2.8 is fantastic and has the May security pack.

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