radio/network/modem/dual sim problem. pls help - Moto E3 Questions & Answers

my moto e3 power has a serious network problem
in single sim mode it works fine, but in dual sim mode the non-data sim constantly loses signal (emergency only/no service)
and when I play around with switching things on and off like airplane mode/mobile data/sim card slot activation it gets worse, both sim cards loses signal and sometime even showing that the sim was enabled even when i disabled it
there's so many things I've tried and I honestly don't know what I've missed
here's some things I've tried
clear cache from internal storage, from twrp
reset app preferences
safe mode
network settings reset
factory reset
flashing fresh stock rom (download only and format +download)
custom rom ( lineageos 14.1 7.1.2)
downgrade stock rom to s131 (currently s147)
maybe there's something else i tried but i don't remember
any suggestions?
oh and I attached some screenshot of my phone's anomaly
pls help:fingers-crossed:

Related

Updated to 5.1.1, Phone says sim card not inserted when turning on mobile data.

Mobile data works only if toggled from data usage setting, network signal is okay i can make/receive calls. Imei is correct however imei sv shows unkown.
When using quick settings toggle i get "insert sim card to access network services"
I tried factory reset, installing other rom and modem no luck.
Wiping dalvik cache usually solves the issue.However, if i restart the problem reappears.
Any advice?
Sent from my SM-N910H using Tapatalk
You need to download a untouched stock rom from Sammy homepage and flash it via odin. That will most likely reset the phone totally and then after that you will have to go through the same procedures to get rooted and custom recovery as you did when you bought the phone from new.

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but recently i've found out if i only use 1 sim card slot the mobile data will work. but i need both of the sim cards. anyway i usually use the 1st SIM as mobile data, and the 2nd one for texting/calls. so... anyone know how to fix this problem? thanks in advance.

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2. Reconfigure the APN settings; no effect
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Hi All,
Recently my one note 5 (N920I) experienced no SIM card error and i couldn't make any call or on data for my phone. I've tried below method but still couldn't solve the problem. Hopefully someone can help me or advise what i need to do. I haven't root my phone yet though. would factory reset solve my problem?
1. tried re-inserting the SIM card and retart the phone
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3. tested SIM card is working on other phone
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i have that issue too, for some weird reason 2g seems to work. calls can be made and answered but mobile data only works on 3g or 4g or 5g.
if you set your phone on 2g only, it should recognize the sim card

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