Touchscreen broken, Pattern impossible to draw - Lenovo Zuk Edge Questions & Answers

Hi!
I'm facing a big trouble... My ZUK Edge was a bit damaged on the front, but the screen still worked perfectly. Today, a part of the screen (on the right side) is not working anymore.
PROBLEM: i have a pattern lock, that i CAN'T draw anymore cause it goes where the touchscreen is not working anymore.
I tried all the solutions proposed on this thread: https://forum.xda-developers.com/showthread.php?t=2620456
(except one, the "hack SQLite" one, which i can't go through cause there is not "settings.db" file provided in the attachment)
nothing work... (take a look :
-> https://image.noelshack.com/fichiers/2018/09/7/1520154486-essai111.png
-> https://image.noelshack.com/fichiers/2018/09/7/1520154489-essssai2.png
-> https://image.noelshack.com/fichiers/2018/09/7/1520154555-essai333.png
I'm desesperating cause i have a lot of pictures that i really want to keep...
Any idea how i could transfer my data from the locked phone to a computer or remove this pattern?
Thank you in advance,
Julien

JulG3 said:
Hi!
I'm facing a big trouble... My ZUK Edge was a bit damaged on the front, but the screen still worked perfectly. Today, a part of the screen (on the right side) is not working anymore.
PROBLEM: i have a pattern lock, that i CAN'T draw anymore cause it goes where the touchscreen is not working anymore.
I tried all the solutions proposed on this thread: https://forum.xda-developers.com/showthread.php?t=2620456
(except one, the "hack SQLite" one, which i can't go through cause there is not "settings.db" file provided in the attachment)
nothing work... (take a look :
-> https://image.noelshack.com/fichiers/2018/09/7/1520154486-essai111.png
-> https://image.noelshack.com/fichiers/2018/09/7/1520154489-essssai2.png
-> https://image.noelshack.com/fichiers/2018/09/7/1520154555-essai333.png
I'm desesperating cause i have a lot of pictures that i really want to keep...
Any idea how i could transfer my data from the locked phone to a computer or remove this pattern?
Thank you in advance,
Julien
Click to expand...
Click to collapse
I have the same problem as well phone dropped few days ago has display but mine is even worst I can't touch the screen at all. Most likely dead digitizer although no cracks visible on screen. How I got the phone to work is go buy a USB c otg. And then plug in a mouse and use. I was able to backup all my stuff and navigate around.

Related

Help! Stuck on Align Screen!

Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,

Calibration fails after hard-reset

Hi folks,
I'm new and hope you can help me with a problem I've been having with my wizard. Recently it began to de-calibrate. Re-calibration failed because when I tried that, I couldn't point to the cross in the middle of the screen (the first of the calibration points) - it just wouldn't react. After many tries and pointing with my finger the calibration in the middle seemed to work and continued with all the four corners, but started all over again. I could do this ten times, it didn't matter. Only after I let it alone for a few minutes the calibration stopped and I was able to return to WM (trying to live with a de-calibration sucks).
So it seems that the de-calibration was the very thing that prevented me from re-calibrating my screen.
I read about this phenomenon, it seems to be quite common, yet I could not find a solution for it.
Anyway, I did a backup of my data and did a hard-reset, hoping that this might do the trick and reset whatever wrong calibration was stored. Unfortunately this was not the case. After the hard-reset and bootup, the initial calibration failes for the exact same reason as explained. Problem is, now simply waiting a few minutes to get to WM won't help, it's still waiting for calibration, which, because of de-calibration, cannot be completed.
Is there
a) any way I can skip this initial calibration attempt (some button, I read something about this, but couldn't find anything specific) so to at least get to WM and use my wizard using buttons
b) a solution for this calibration problem besides repairs (I don't have warranty for it, so I guess I wouldn't pay that much, but get another phone)
?
I appreciate any help on this, so far it cost me many hours, but now I'm stuck with my wizard and there is no way I can use it as long as I don't get an answer to at least my first question.
Also: Is this a hardware problem (I could probably get another display, might this help?) or software?
To me it sounds like the digitizer on top of the screen has got something wrong with it. Did you perhaps drop or let your Wizard get hit? If so, it may have just barely cracked the glass digitizer, and that would cause your problem. I hope that helps some!
If your touchscreen (digitizer) seems to be intact, it's possible the ribbon cable has simply come lose. Sadly, this happens more frequently on the slider-type devices than on clam-shell on bar designs. I believe that's not an easy repair; I'm pretty sure HTC resistance welds their touchscreen ribbon cables directly to the LCD module.
If you're the type, you could try poking around with a soldering iron, but it may not do much good.
If you want to completely eradicate the on-startup calibration, you can overwrite Welcome.exe on the device; this will get rid of all the "Welcome to Windows Mobile" hoopla, as well as the first-time calibration. Good luck using an uncalibrated touchscreen, though.
put a file called welcome.not on your storage card in the root directory, this will skip the welcom and calibration after a hard reset.
hi,
first, thank you for all your comments so far.
in another thread somebody said that just cleaning the borders of the display might help. i disessembled my wizard (if you are interested in knowing how to do that, here's a page where it shows how to replace the display of a vario, it's in german though) an did just that (there was lots of dirt there), checked all cable connections, sadly it changed nothing.
so i will try to replace the whole display unit (that is, if i find one), hopefully this will help.
i will also try putting welcome.not onto my memory card (the file must contain nothing else, i suppose?), so to at least have control over my wizard using buttons. that i will do tomorrow, unfortunately i have no cardreader where i am right now.
i also thought that probably another solution (for getting access to my wizard, not for the calibration problem) could be possible. since i backed up my system just before the hard-reset (using sprite backup), i wonder if it is possible to somehow restore that backup without actually having to go into WM and the sprite backup program. is there a way to do that with just using the memory card with the backup on it?
page where it shows how to replace the display of a vario, it's in german though) an did just that (there was lots of dirt there), checked all cable connections, sadly it changed nothing.
so i will try to replace the whole display unit (that is, if i find one), hopefully this will help.
-------------------------------
FYI - I had a very similar problem, and I had to replace the whole LCD/Digitizer assembly. Not too expensive, but not very cheap either. Nonetheless, better then getting a whole new phone, as I had to do when my SX56 died
veda_sticks said:
put a file called welcome.not on your storage card in the root directory, this will skip the welcom and calibration after a hard reset.
Click to expand...
Click to collapse
that worked perfectly.
as for the original problem (de-calibration), that remains unsolved. after overriding the initial calibration attempt (using welcome.not) it was of course not possible to navigate WM with the stylus, just by using buttons. another attempt of calibration failed also, but that was to be expected, so i restored my backup, hoping to find myself right where i had started (still de-calibrated, but at least manageable until i get a replacement for my display unit).
surprisingly, after the backup restoration the display was as de-calibrated as before, right after the hard-reset (in other words totally). so where that leaves me now is with my original WM minus the possibility of stylus navigation (which sucks).
anyway, thanks again for all the help, i'll keep you posted when i get the replacement display unit.
btw, is there a way to calibrate my smartphone via my pc?
Well, there's no way to 'calibrate' it, and if your touchscreen is broken, this won't help, but just in case it's an odd software glitch, or your touchscreen is partially intact, I believe the calibration is stored in the registry.
I may be wrong, as I won't have my Wizard for testing until later this week, but if memory/google serves, the following registry tweak should give you a baseline calibration.
Code:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH
"CalibrationData"="1922,1957 3330,639 3317,3276 600,3230 609,677 "
There are a number of remote registry editors that will allow you to edit this from the PC. If your touchscreen seems to work better with this edit, you can try tweaking the numbers manually- I believe it treats the touchscreen as matrix of 3900x3900 touch points, where lesser numbers are closer to the top right; the calibration numbers in the string are the X,Y coordinates of the points you touch for each of the five X's in order.
ktemkin said:
Well, there's no way to 'calibrate' it, and if your touchscreen is broken, this won't help, but just in case it's an odd software glitch, or your touchscreen is partially intact, I believe the calibration is stored in the registry.
I may be wrong, as I won't have my Wizard for testing until later this week, but if memory/google serves, the following registry tweak should give you a baseline calibration.
Code:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH
"CalibrationData"="1922,1957 3330,639 3317,3276 600,3230 609,677 "
There are a number of remote registry editors that will allow you to edit this from the PC. If your touchscreen seems to work better with this edit, you can try tweaking the numbers manually- I believe it treats the touchscreen as matrix of 3900x3900 touch points, where lesser numbers are closer to the top right; the calibration numbers in the string are the X,Y coordinates of the points you touch for each of the five X's in order.
Click to expand...
Click to collapse
ingenious! with your help i was able to restore the calibration from above, so to at least be able to use my stylus again - at least to a certain extend, since the calibration coordinates you posted are not 100% precise and definitely need some tuning.
after a soft-reset to get the new registry values loaded (not just inserting the stylus into the reset hole, this way the new values are lost; you have to turn the device off and on again) i tried again to calibrate - it failed again, for the same reason as at the very beginning (clicks on the middle crosse were not accepted).
i have 2 explanations for this:
1.) my display unit IS damaged and simply does not accept clicks in that area
or
2.) the first coordinate is wrong.
i did some thinking and calculating on this. i don't fully agree with you when you say that the coordinates refer to the upper right corner. if you hold the device like you were using it (not in landscape mode), the point 0/0 is actually the one down RIGHT. only if you're thinking in landscape mode is it down left.
anyway, since the coordinates for the four corners seemed more or less ok (although i wondered why points on the same axis differ in their coordinates, which they shouldn't), i did some calculations and came up with these coordinates for the middle-point: 1361,1312
this is how i went about it:
(3330-609)/2=1360.5
(3230-607)/2=1311.5
i tried them (leaving the others as they were), but they horribly failed and i had to hard-reset my wizard to start all over.
still, i do not understand why the other coordinates seem to be correct, yet my calculation was wrong. 1922,1957 for the middle just seems totally wrong to me when i look at the other coordinates which work fine.
do you have any thoughts on that?
what would also be very helpful would be the actual coordinates from a wizard which is correctly calibrated. anyone reading this with a working wizard, please share them with us.
if you look at the screen using portrait orientation the UPPER RIGHT corner is 0,0. that's why the numbers for the final calibration cross (upper right) are the smallest.
you should have added instead of subtracted (then divide by 2 like you did) to get your midpoint.
If the upper left calibration cross is 3280 from the right side, and the upper right calibration cross is 620 from the right side (about the same distance the upper left is from the left side of the screen) that would mean you would have to ADD to get the total width. Your method yields the distance from calibration cross to calibration cross (divided by 2).
I think ktemkin is right, the matrix is about 3900x3900 with the mid point to be around 1950,1950
so a "PERFECT" calibration would be something like:
1950,1950 3280,620 3280,3280 620,3280 620,620.
Of course, the touch screen isn't perfectly aligned with the LED so we need to calibrate, and this is also why the numbers from a different phone don't quite work right for you.
hi again,
i got my replacement display-unit a few days ago (cost me 25,50€ on ebay, a pretty good deal, i guess) and just installed it into my wizard.
after booting up the calibration immediately worked, so, as i suspected, the display unit was the reason all along.
but that's not all, i want to share something else: when i first booted up with the new display unit, the colors on the display seemed somehow "wrong", as if the display was reduced to a lower amount of colors than it was supposed to have. my suspicion was confirmed when i loaded the waterfall picture that's by default in MyImages, it didn't look right at all.
i then remembered that such problems can occur on a pc when your screen is not correctly attached to your graphics card (maybe because your cat fell over the cable). this can happen when the connection to a single pin (or more than one) is not correctly established while the other pins work fine. this can result in the screen showing the usual images, but with strange colors.
i therefore dissassembled my wizard and checked all connections. i hadn't put the little plastic stripes over the connection cables where they are connected to at first, because i thought that those weren't really necessary if you got the connection right. but after checking all the connections, i made sure to put (as it should be) those little plastic stripes over the cables, securing the connection even more. after booting up, i sure got my screen working as it was supposed to.
so, finally, i thank you all for your help, i am very happy that i was able to repair my wizard, it now works perfectly again.
i did get myself a hermes some time ago, which now replaces my wizard, but hey, that really doesn't spoil the relief of having repaired the wizard. i now have to decide if i keep it as a replacement (in case something happens to my hermes) or sell it on ebay, now that it's working again.
Ciao!
first -> srr my english is terrible
i have dimond 1 and a had same problem. After Hardreset system want calibrate display and calibrate display and calibrate display........
I try take down folie (screen protector) and everything is fine
Its my solutions

[Q] Resetting the phone without screen OR making the screen work again?

I've got a Samsung Focus that no longer has a working display. It seems the rest of the phone functions perfectly, but I'm unable to see what is happening. I think the display is recoverable, but I'm not positive (it's almost like there's no power being sent to it).
So when I connect to Zune software, I'm unable to view my phone contents because I have a lock pin. This becomes problematic with a non-working display. So one solution to my problem is how can I remove this code OR factory reset my phone without getting screen conformations.
Secondly, would it be worth an investment to repair the screen by buying a new one? It seems to be about ~$130 online for new displays and I'm very comfortable doing modifications like this with mobile devices
Thanks!
JoelLarson said:
I've got a Samsung Focus that no longer has a working display. It seems the rest of the phone functions perfectly, but I'm unable to see what is happening. I think the display is recoverable, but I'm not positive (it's almost like there's no power being sent to it).
So when I connect to Zune software, I'm unable to view my phone contents because I have a lock pin. This becomes problematic with a non-working display. So one solution to my problem is how can I remove this code OR factory reset my phone without getting screen conformations.
Secondly, would it be worth an investment to repair the screen by buying a new one? It seems to be about ~$130 online for new displays and I'm very comfortable doing modifications like this with mobile devices
Thanks!
Click to expand...
Click to collapse
What I suggest is read the diagnisis codes thread and see if you find something useful there (code, advice). Personally, I haven't heard of any code disabling the screen but there might be one. The hard reset combo from the wiki should cover that too, I think.
Now, that being said, I see 3 possibilities, higher probability first:
1. screen is damaged (and/or possibly something else). if it's broken, you can confirm.
2. screen connector/cord is loose (should be easy to fix)
3. software/code issue
1 is hardware repair
2 is easy fix, still hardware
3 is easier fix. here, you need a secondary phone, identical. you can perform the exact steps side-by-side to copy/make sure you got it right.
I know it's not a loose connector issue. I've triple checked that and have rubbed it all down in alcohol to make sure it wasn't a dirt issue. I also cannot do anything that requires the digiplex as none of it seems to be registered.
Things that work for sure:
Sound (internal speaker)
Power Button
Volume Buttons
Touch buttons on the front at the bottom (by windows key)
So the screen doesn't work but it's not broken?

[Q] NSTwGlowlight, half IR sensors acts wrong

Hi,
I have recently bough a Nook Simple Touch with Glowlight (BNRV350). Used, no guarantee. It looks fine (has only a minor scratch on the light dispersing layer). Problem is - the lower half of the touch sensors give misplaced readings. For example - during the registration process I cannot get through the language selection screen. I can correctly mark English, but when I want to press an arrow to go further, Nook changes my mark to French, instead of getting me to the next screen. Cleaning borders of the screen with microfiber cloth and cotton swabs did not help.
I have another NSTG working fine, so:
1. I tried to copy its stock system backup and loading it to malfunctioning one. It didn't help. I could not even unlock the screen (although I could press "power off" or "cancel" buttons after holding power button).
2. I tried swapping mainboards (IR sensors are on them, not in the screen assembly). And It turned out, that wherever mainboard of the faulty unit is, the touch does not work properly. I tried to blow out the dust from those misbehaving sensors hoping that it just somehow got on the motherboard, but it did not help either.
So the question is: What else can I do to make those IR sensors work properly?
Thanks in advance for looking into the problem!
(Sorry for my English, I'm used to reading, not to expressing my thoughts with it.)
Maybe try to look on the sensors with a cellphone camera in dark room-then probably you will see which of the ir leds aren't working (if the problem is in leds not the sensors)
Sent from my Lenovo P780 using Tapatalk
Unfortunately I couldn't find any camera able (tried mobile phone, point'n'shoot, DSLR...) to detect IR in their stock configuration (and messing up with disassembling the sensor filters seemed as not worth the case). I ended up buying another NSTG with shattered eink screen and salvaging its properly working mainboard (+completely fine battery, all for about $7). Problem solved. Kind of.
If you are having problems with the touch screen try using the app posted here:
http://forum.xda-developers.com/showthread.php?p=52723066#post52723066
It may give you insight into where the problem is.
It will help us get an idea of where problems are occurring.
Thank You. I've read about Your program, but since I could not even unlock the screen or get past registration wizard (when trying to get that unit to factory state) I was unable to use it.
The Menu button (when you mapped) gets past the swipe.
You can start stuff with ADB intents.

A truck rolled over my ZenFone II - ZE551 ML [BACK/SOUND/CAMERA SEEM INTACT]

Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
EDIT 1 : Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones.
EDIT 2: Data accessed!!
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
cant imagine it is so rigid. should be able to change screen if there is no other damages
OMG seeing that broken screen hurts!
Solid indeed.
fiveman said:
cant imagine it is so rigid. should be able to change screen if there is no other damages
Click to expand...
Click to collapse
I just disassembled it, apart from one thing everything in there seems intact, it may require soldering.
analyticbastard said:
OMG seeing that broken screen hurts!
Solid indeed.
Click to expand...
Click to collapse
Cracks on my heart!
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
smjunaid said:
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
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Don't think a tempered glass would've saved his phone from a truck lol. I'm impressed by how little damage it took actually
Please keep us informed if you find any damage other than the screen and back.
Wow sorry about that but also glad to see how it was able to withstand a beating like that :banghead:
Make a youtube video. It might go viral if you can show it still works ie: sound phone call. You might make enough money to buy a new phone.
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
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Click to collapse
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
thedisturbedone said:
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
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Click to collapse
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Captain Danger said:
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
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Click to collapse
Hey if USB debugging was not enabled, you might have to find a way to do it. And I did try doing some Google search but couldn't come across anything! Really sorry but the thread was on Reddit and you should probably search for it there. I'm not sure of the exact keywords I used!
Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones. I can try entering the pattern now, but I don't remember if I had to like swipe after pressing the power button or double tapping the screen or it was just the code straight away after pressing the power button or tapping the screen, could someone please help me with the two options as how they work and also just send screenshot of the lock screen with pass code on so I have the idea about it and all?
EDIT : @thedisturbedone : I managed to pull the lock away as touch screen is working haha!
Is there anyway possible that I can use it via PC? Asus PC link requires the app running in background. Also anyway possible to backup the contacts now?
@ASUS_Khang : Have a look here.
Captain Danger said:
@ASUS_Khang : Have a look here.
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Hey there, thanks for sharing...been away on Thanksgiving. You want to save your data? Hmm...good question. Here's what I would try to do:
- Contacts should be backed up in Google - so no worries there...you can access via. http://contacts.google.com I think
- Connect the phone to PC, Install ASUS PC Link. You should have the app running on the phone.
- I would then try to drag all the files you need to your computer,
- Or the other thing you can do is if the information is crucial....And I don't promote doing this, and this is not an official ASUS fix...because you will void your warranty..sooo anything issue that happens is on you and ASUS will not help you if something goes wrong...is to root your device, install Titanium Backup, and use that to save all your data (apps and everything) into Google Drive, or Dropbox. Then, you can restore that data back to your phone when it's fixed.
What about micro USB to HDMI and then follow on the big screen what you're doing?
@ASUS_Khang : I wanted to have your attention for the giveaway thing as my story is all posted here. Thanks for the input anyway.
G1-Amateur said:
What about micro USB to HDMI and then follow on the big screen what you're doing?
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Click to collapse
I have recovered the data from the phone itself, the remaining things are notes/contacts which I can't do via connecting the phone to PC now and I had backed up contacts already so no worries.
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
brianhill1980 said:
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
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What were your keywords/title?
iPhone screen? Or something like that?
Bumpy!
Bump it up!

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