A truck rolled over my ZenFone II - ZE551 ML [BACK/SOUND/CAMERA SEEM INTACT] - ZenFone 2 General

Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
EDIT 1 : Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones.
EDIT 2: Data accessed!!

Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
cant imagine it is so rigid. should be able to change screen if there is no other damages

OMG seeing that broken screen hurts!
Solid indeed.

fiveman said:
cant imagine it is so rigid. should be able to change screen if there is no other damages
Click to expand...
Click to collapse
I just disassembled it, apart from one thing everything in there seems intact, it may require soldering.
analyticbastard said:
OMG seeing that broken screen hurts!
Solid indeed.
Click to expand...
Click to collapse
Cracks on my heart!

oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..

smjunaid said:
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
Click to expand...
Click to collapse
Don't think a tempered glass would've saved his phone from a truck lol. I'm impressed by how little damage it took actually
Please keep us informed if you find any damage other than the screen and back.

Wow sorry about that but also glad to see how it was able to withstand a beating like that :banghead:

Make a youtube video. It might go viral if you can show it still works ie: sound phone call. You might make enough money to buy a new phone.

Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.

thedisturbedone said:
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
Click to expand...
Click to collapse
Can you please help me find the exact tutorial? USB debugging wasn't enabled.

Captain Danger said:
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Click to expand...
Click to collapse
Hey if USB debugging was not enabled, you might have to find a way to do it. And I did try doing some Google search but couldn't come across anything! Really sorry but the thread was on Reddit and you should probably search for it there. I'm not sure of the exact keywords I used!

Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones. I can try entering the pattern now, but I don't remember if I had to like swipe after pressing the power button or double tapping the screen or it was just the code straight away after pressing the power button or tapping the screen, could someone please help me with the two options as how they work and also just send screenshot of the lock screen with pass code on so I have the idea about it and all?
EDIT : @thedisturbedone : I managed to pull the lock away as touch screen is working haha!
Is there anyway possible that I can use it via PC? Asus PC link requires the app running in background. Also anyway possible to backup the contacts now?

@ASUS_Khang : Have a look here.

Captain Danger said:
@ASUS_Khang : Have a look here.
Click to expand...
Click to collapse
Hey there, thanks for sharing...been away on Thanksgiving. You want to save your data? Hmm...good question. Here's what I would try to do:
- Contacts should be backed up in Google - so no worries there...you can access via. http://contacts.google.com I think
- Connect the phone to PC, Install ASUS PC Link. You should have the app running on the phone.
- I would then try to drag all the files you need to your computer,
- Or the other thing you can do is if the information is crucial....And I don't promote doing this, and this is not an official ASUS fix...because you will void your warranty..sooo anything issue that happens is on you and ASUS will not help you if something goes wrong...is to root your device, install Titanium Backup, and use that to save all your data (apps and everything) into Google Drive, or Dropbox. Then, you can restore that data back to your phone when it's fixed.

What about micro USB to HDMI and then follow on the big screen what you're doing?

@ASUS_Khang : I wanted to have your attention for the giveaway thing as my story is all posted here. Thanks for the input anyway.
G1-Amateur said:
What about micro USB to HDMI and then follow on the big screen what you're doing?
Click to expand...
Click to collapse
I have recovered the data from the phone itself, the remaining things are notes/contacts which I can't do via connecting the phone to PC now and I had backed up contacts already so no worries.

Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.

brianhill1980 said:
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
Click to expand...
Click to collapse
What were your keywords/title?
iPhone screen? Or something like that?

Bumpy!

Bump it up!

Related

Touchscreen doesn't work when slider open

hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Sounds like a ribbon cable has come loose to the touch screen - send it back if it is under warranty, if not, Mike Channon has collected links to the service manuals somewhere on here which should show you how to correctly take it apart, fix it and put it back together again
Cheers,
Smiffy
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
I've got extra service on mine.
6 euro's a month.
handed in the phone today (same issue), and got given an new one! ;D
_Zorro_ said:
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
Click to expand...
Click to collapse
You ROCK! I had this exact same problem happen on my NIKI100 after I put Tom's Niki Project ROM on & immediately blamed it but after flashin back to stock the problem still occured & I was really bummin! I found this thread, tore my NIKI apart to step 6 as you described & I could see the spots on the metal of the inside back of the back cover where the cable was rubbing along with the protective plastic worn off on the cable a little bit so I suspect it was touching the metal & shorting out causing the problem (heck I'm surprised it didn't do some real damage!) so I cut about a 1" length of electrical tape & taped it to the area of the metal that it was rubbing on (I didn't see any legit reason for anything to make contact to that area for a ground so I figured it was OK. I started at the edge & ended just before the gaps where you would be able to see the tape from the other side in the battery cavity) and VOILA! it fixed it! To me it looks like a nasty design flaw on HTC's part but not expecting a recall any time soon. I suspect this fix will out last the phone & hopefully this thread will help others. I am 1/2 tempted to tear apart my NEON to see if the same design exists or if they put a piece of tape in that area.
the_fish said:
hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Click to expand...
Click to collapse
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
PhoenixNLx said:
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
Click to expand...
Click to collapse
Hm, same problem here. Thought first that it was an error of the ROM that I used..
Btw: isolated every contat that I could find (nearly ) but no result -> still my touchscreen doesn't work when my slide is open..
EDIT: has anyone PHOTO'S of their disassembly and isolation work? I the problem is different on my device 'cuz the cable hasn't worn off...
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
kvstrien said:
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
Click to expand...
Click to collapse
ive brought my dual to a vodafone shop and they have fixed my dual. Replaced a part and software update, got windows 6.1 now, legal and my screen is working like a champ!
I have had the same problem with my touch screen except mine stopped working completely, it didn't matter if it was slide out or not. I could get the phone replaced on warranty though.
Just posting so people know this isn't just isolated case.
mine slowly stopped working.. im gonna disassemble later and try this. im glad im not alone
edit: worked a treat. some insulation tape on the metal shielding worked great.
That did't work for me! Can it be something else or is it the flex cable for shure? I'm considering buying a new flex cable on ebay! Will that fix the problem with touchscreen dos'nt work when slide is open?
theres a 99% chance that its the flex cable.. did you check it for any damage? mine had tiny tiny little dots with wire exposed. barely noticable but it was enough. try taping the cable. i dont know. if not, i'd get a new cable for sure.
It's worth a try. I've just bought a new cable. Hopefully it will make my
Dual working again. Now I just have to wait a week for it.
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
hey, where did you get yours from? and how much did it cost?
i have seen ebay, but they are over 30$US including shipping.
Cheers,
palitu
Klingan said:
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
Click to expand...
Click to collapse

Broken Screen on my XV6800

I dropped my XV6800 on a curb yesterday. The picture on the screen is fine, but it looks like the touch screen cracked and now no longer works. The phone won't even let me unlock...don't ask why I locked it after that happened Anyway, I can't do anything with it at all now except receive calls.
What is the cheapest and/or easiest way to fix this? Good source for parts etc..
Thanks!
use mymobiler on computer to unlock and such. But a new touch screen off ebay and put it in.
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
hmm i didnt know it wouldnt install when locked. Does it go to locked after a restart.
Yeah, that's the first thing I tried.
I've been looking at the instructions on taking it all apart. It is a little bit intimidating, but I suppose I've done worse.
Lots of Screws
I had to replace the screen on mine a while back. It is actually pretty easy. There are just two things to remember
1) There are a lot of screws, remember which order you took them off in and which hole they go into
2) Nothing has to be forced apart, everything has screws or tape holding it. It is okay to take off the tape, and if the tape doesn't go back on it won't hurt anything.
The screen connects to the motherboard by a thin, flat plastic wire. DON"T JUST YANK THE WIRE OUT OF THE CONNECTOR!!!!!!!!! The connector has a little flip up on the end of it that allows the wire in and out.
Good Luck
Calis said:
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
Click to expand...
Click to collapse
Open the slide out keyboard and type in the password! I did that one time just to see if it works. This will solve the lock portion.
Well, I got the new touch screen, cleaned the shattered bits out of the old one, cleaned it all up good...changed it out, put it all back together...I must not have gotten the cable seated right.
Also, as for typing my password on the keyboard...no password.
Final update:
I got it to work.

[Q] Nook touch screen not responding

Hi,
On my rooted nook touch, sometimes the touch screen stop working.
It appends whatever software i'm using and randomly. Buttons works, page refresh works too and the nook doesn't lag, it's just a touch screen crash...
I tryed to unregister the nook and to update it from 1.0.0 to 1.0.1 then root it again but the problem still here.
Do you know a solution for this problem ? each time it's append I must hard reset the device (power + right bottom buttons)... is there a service to restart to enable touch screen again ?
Thanks
Hi, I'm new here ^^.
I bought the nook touch 2 months ago, and it worked perfectly until yesterday. I installed MSN Mercury from the market, I logged on my account, but when I clicked the menu button, the touch screen stopped working and I used adb reboot from my pc to restart it (I didn't know how to hard reset).
It scared me a lot, and I uninstalled that msn when I restarted the nook.
I request a solution for this too, and, do you know a simple MSN that works perfectly on our e-Ink nook?.
PD: Sorry for my bad english ^^u
Same as you.
Just screen is out of response.
Happened both 1.0.0 1.0.1.
Sent from my NOOK using Tapatalk
i'd seen a thread about this problem in the B & N forum, many users have this problem but there is still no patch to solve it...
Acidmaster said:
i'd seen a thread about this problem in the B & N forum, many users have this problem but there is still no patch to solve it...
Click to expand...
Click to collapse
Long thread about the subject.
From the thread and running into the issues myself, it seemed to be a sensor/dust issue as the only solution I found working is wiping the screen with a cloth or so. This is kind of sad since I already has a screen protector on it but I guess any bit of dust on the screen could cause the touch function to fail.
monkeygod said:
From the thread and running into the issues myself, it seemed to be a sensor/dust issue as the only solution I found working is wiping the screen with a cloth or so. This is kind of sad since I already has a screen protector on it but I guess any bit of dust on the screen could cause the touch function to fail.
Click to expand...
Click to collapse
I do not have much faith in the dust theory, you'd need some serious dust, like sand, on your screen for the sensor array to even notice it
Remember, it's not a touch sensitive screen like those on phones and pads, but a rather coarse infrared grid "above" your screen.
I've experienced this once myself, and then I simply put the NST away for the night and when I woke up in the morning it was working again which makes me suspect a lockup in the driver,
Had this happen to me. Here is the timeline
1. Girlfriend bought nook for birthday
2. Dropped said nook after 2 months or so
3. Bought refurb off ebay from B&N's ebay account
4. Screen would stop working randomly
5. Contacted support
6. They shipped me a refurb replacement
My second nook wasn't under the extended warranty or even a 30 day warranty. Its a manufacturing issue so they should replace it for free.
Ok, so I had this same problem, and took it to B&N, they said that they hadn't seen that before a gladly replaced it for me. To this day I'm still not sure what caused it, but I know it happened after leaving it in a pretty how car, but not sure if that's linked or not. My current one which I've had for about 5 months hasn't had any problems.
Old thread is Old but I'd gotten mine knocked out of my hands. Screen looks undamaged but the hardware buttons don't appear to do nything other than holding down the n switch to make the glowlight come up. Tried putting it to sleep, plugging it into a computer. Only thing that seems to indicate it isn't a total brick is the glow will come up. Other than that screen has a static of the last book I was reading in coolreader.
Bought the thing for an easter preasent to myself from walmart. Still have the box but it's rooted and til the drop had no problems whatsoever (well problems that weren't due to user error.) Saw a 'leave it overnight' suggestion and am going to ttry that.
Is there anything I can try or is this going to be one of those 'the outside looks fine but the slight bump wiggled something loose that you're going to need to tear the whole thing apart to fix.' things?
Edit: failing that could someone walk me through the button presses/times to press each button to un-root/restore backup using NookManager? I'd be doing that blind as the screen only shows an image from coolreader but I figure better to try taking it back to stock before returning even if nobody looks it over.
Hi All,
Solution for screen as simple as... get tissue, dump it with a bit of water (tap water will do) and clean your screen carefully. Solved Make sure that water gets into corners of screen. There is some kind of filter. It must have connection with top of the screen... some how water do the trick. I was designing custom cover/case for my nook when I discovered it. BTW your finger shod be a bit wet when you use your nook.
Hope it helps!
Thanks
Van
unresponsible touchscreen problem!
vanwaestel said:
Hi All,
Solution for screen as simple as... get tissue, dump it with a bit of water (tap water will do) and clean your screen carefully. Solved Make sure that water gets into corners of screen. There is some kind of filter. It must have connection with top of the screen... some how water do the trick. I was designing custom cover/case for my nook when I discovered it. BTW your finger shod be a bit wet when you use your nook.
Hope it helps!
Thanks
Van
Click to expand...
Click to collapse
Just saw a comment like this on youtube and tried it. It worked! I was so pissed off after so much reset, restart and stuff...! keep it clean! :good:
vanwaestel said:
Hi All,
Solution for screen as simple as... get tissue, dump it with a bit of water (tap water will do) and clean your screen carefully. Solved Make sure that water gets into corners of screen. There is some kind of filter. It must have connection with top of the screen... some how water do the trick. I was designing custom cover/case for my nook when I discovered it. BTW your finger shod be a bit wet when you use your nook.
Hope it helps!
Thanks
Van
Click to expand...
Click to collapse
The Nook doesn't have a capacitative or resistive touch screen, so having a wet finger is irrelevant. Instead, it uses an infra-red touch screen. Between the screen and the grey plastic bezel, you'll see a transparent lens protecting the IR emitters and receivers used to determine finger position. Reportedly, if that gets dirty, it fails to register finger positions.

[Q] Bottom half of screen not responding to touch

I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
Click to expand...
Click to collapse
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
hiroller173 said:
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
Click to expand...
Click to collapse
Sadly, it was just coincidence that it randomly stopped happening when I enabled and disabled the auto-unlock feature with Smart Cover. My phone started doing it again and I've been unable to repair it. I went to Verizon and they wiped my phone before telling me I'll just have to get it replaced with a refurbished one. Very frustrated. Shame there aren't any AOSP based ROMs yet (like CyanogenMod)-- they'd probably fix it since the cover thing wouldn't be a feature.
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Same experience
Just to add my experience as I go. This afternoon I received an error that my SMS data could not be downloaded. Upon sliding down the notifications I was unable to control much. I ripped the majority of my hair out over this.... My pen works flawlessly everywhere though. I eventually discovered it works fine on the bottom half as you described. I have to run to some appointments, but I'll touch back after I try a few things.
gilros said:
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
gilros said:
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Frank Westlake said:
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
thematt917 said:
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Click to expand...
Click to collapse
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
I realized had about 3 days left on my Best Buy (elite+) 45 day return. Swapped for a brand new one :good: with no issues!
Frank Westlake said:
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
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gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
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I have the same issue. I ve been trying to understand why this happened but no luck. I tried everything from updating to reseting. I first noticed it when i took the battery out as well. but the problem kinda fixed it self so i thought the phone has a spaz or something. but when i removed the battery again it happened again.
I took it to the people i bought it from and all they can say is cause there were a couple of scratches on the side of the case that it may not fall under warranty...
i was pretty angry cause its only two months old and the warranty is for a year. and the problem started happening while i was overseas so its been like that for almost a month. hopefully the sales guy is just talk cause its not up to him its just his "opinion" as he put it.
Did they explain to you why this happened? or if this is a common issue?
Hope your new phone is ok
I have this problem intermittently also. Exactly as described above.
Sent from my SM-N900V using Tapatalk
any updates on this? im having the same problem now with my tmobile version. it fell facedown and the extended battery i had it in fell out. im going to try putting an aosp rom on it when i get home from work.
Timely post! I gave up. Verizon sending me a warranty replacement to arrive today.
Sent from my SM-N900V using Tapatalk
I have the solution!
Please. Let me know it worked for you, so people that doesn´t like to post and only read can solve this problem.
The Problem:
The half bottom screen is not working. Including the back button, the option button and the home buttom. they only work if you use the S Pen. Except for the home button. The volumes button do not work either. So the Solution is this..
take off the battery while the phone is on. YES, do not turn off the telephone and the take off the battery. Just take off the battery while the phone is on. It should work. I hope this is the solution.
One more thing. Do not allow your phone to dried up the battery completly so this wont happen again. It is better to turn it off before it dries up.!
Please let me know if it worked for you! I will let you know if this problems start again and if was only an coincidence.Hopes it not!
This tough me a good lesson! never buy a Phone from not trusted retailer, it is better to pay the full price a good store. The people that sold me the phone has a crappy warrraty like if the screen it cellphone is complete off they wont allow me to use the warranty and my phone had faulty battery conecction so it was off. then I paid 100 dollars to be repaired then this problem.
Ok, guys please let us know if it worked so people start saving their phone
Just happened to mine as well
Hard reset didn't work, on the phone with support trying to request a replacement now.
Finally Solved!
Hi
I had same problem
I did everything u said like:
mega wipe and changing rom
custom roms
taking out battery when it's on ( I Did this but I don't know It had any effects on my phone or not!)
taking out external card
But I still Had the Problem
Solution:
But I had a flip cover and I separated that from phone and thanks God,surprisingly It's Fixed and it works like a charm!!! after that I used my original cover and there is no problem till now.
Good Luck
Had the same problem of touch not working.
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
luas_13 said:
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
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I haven't gone back to refresh my memory but it seems to me that all these occurrances were caused by removing the back cover. Try removing it and the battery and firmly press on every spot with your thumb. First place the device face down on table padded with a single layer of a blanket. Remove the SIM and SD card and firmly reinsert. Press the back cover on and try it, then return it for warranty if it is still bad.
Frank
I also was faced with this issue today at the start of my morning BUT I FOUND A SOLUTION
I have a Sprint Galaxy Note 3 N900P Stock ROM/ no root, no mods/custom kernels/boots etc...
My device side effects were
The bottom half of my screen was not responding to my fingers,
When you press the Power Button, The options appeared on the top section of the screen instead of being the center
When I press the volume up/down keys, The volume would raise and lower, But the screen that pops up and shows you the volume had increased or decreased didnt show up
Only way to use device was with S Pen
Basically all the issues everyone listed, I had them.
Now my solution; if the issue is a hardware issue.
After dissembling my phone to see what each hardware part of the phone controls, I've come to the conclusion that there was an issue with my USB Dock Connector section of the phone. I uploaded a image pointing which connector controls it. I tried to just wipe and clean it up a bit because mines had some residue on the underneath of it. Then I plugged it back in and it started back to work %100. After I tried restarting it a few times and shaking the device up, it still works; Although I am still going to order a replacement USB Charging Port with flex cable just in case.
fixed.
This is the definitely the hardware problem.
most likely happen if u ever dropped ur phone to the ground ----------- and reboot ur phone some what later time. (can be days or months).
Temp Solution to this problem is...
face down your phone to the flat floor or a table, gently hit the back, strong enough to shock the devide, but not that strong to crack your screen.
one other simple way is to drop your phone to the floor, screen is facing down, from about 30 cm high from the floor.
"simply, hit your device like you used to fix your ur old TV. "
that is just a temp. GL.

Seeking help extracting phone contacts from a broken phone.

Alright, long story short... I've been a user of a D-802 for the last 4 years. I was unlucky enough for the phone to be dropped from 2nd floor at work (don't ask how), the panel housing the screen is bent in right upper corner, which ultimately means this; I've fixed the screen two times, for it to be broken in less than half a month. Even more so, I ordered a new screen a week ago and it broke because of the bent frame 10 minutes after fitting the screen, as in, simply putting on the rear plastic cover, which broke the screen and the flex cable. Took it over to a repair store, they told me the phone has a broken cable on the screen and a new screen costs 90 EUR (not really worth considering how old the phone is.) and the motherboard was damp, too.
Now what I've got is a glorified brick. It turns on, the screen is black/non responsive to touch and it's stuck in file transfer or charging mode. Not really a problem, as I was able to retrieve all the photos from the phone through USB connection, however, what I'm really after are the phone contacts in there. We're talking about 3+ year old contacts that have a monumental value to me and I'd see gladly see them backed up.
Now, the reason I hadn't backed the phone is because it's rooted, obviously.
Out of ideas so far, will be eternally grateful to anyone with suggestions.
Lyricistlv said:
Out of ideas so far, will be eternally grateful to anyone with suggestions.
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I think the easiest way is the same way you rescued your photos from internal storage. Search the system partition for database files like contacts.db or other *.db-files. One should contain your contacts.
Good luck! :good:
Thanks, but no luck on that behalf. Already tried that, also didn't find much luck with adb or other software, as it all requests USB debugging to be turned on.

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