Related
I've had this issue occur several times. It's not 100% repeatable, but occasionally I lose 3G, 1X and all data connectivity after receiving a phone call.
I do NOT have WIFI enabled when this happens. I've seen posts referring that issue.
When this happens the only cure is a full power down reboot. Toggling Airplane mode doesn't work, infact it just hangs trying to toggle the mode. Toggling Mobile Network in settings doesn't work either.
I've seen this problem since the very first 2.2 leak on 7/27. I've also seen this running Virtuous 2.0 rom. I don't think this is ROM related, rather a generic 2.2 or radio issue (I've seen this happen on the 2.05 and 2.15 radio)
This problem seems to happen in low signal conditions.
Any ideas?
That's how it is with Verizon CDMA, no simultaneous voice and data. There is a network upgrade they can apply to correct it and give them more efficient use of bandwith as well but I guess they are not interested. I hear they are going GSM in the next few years anyway.
marcmarshall said:
That's how it is with Verizon CDMA, no simultaneous voice and data. There is a network upgrade they can apply to correct it and give them more efficient use of bandwith as well but I guess they are not interested. I hear they are going GSM in the next few years anyway.
Click to expand...
Click to collapse
I didn't mean to imply that they work at the same time. I meant no data connectivity after I hang up.
Sent from my ADR6300 using XDA App
Oooh. Well I've had 3 of these phones now and I have had that problem also. Verizon told me to update the network by calling *228 and choosing option 2. Seemed to help.
marcmarshall said:
Oooh. Well I've had 3 of these phones now and I have had that problem also. Verizon told me to update the network by calling *228 and choosing option 2. Seemed to help.
Click to expand...
Click to collapse
I wonder what that has to do with it. I thought that had to do with roaming which I wasn't.
Sent from my ADR6300 using XDA App
I think that's mostly what they say first for any network problem.
It sounds like you have an app that is fouling your data connection. Do you have any third-party phonebook/contact list apps? I'd look there first.
As for the *228 Option 2 (or the PRL path for your carrier), that is standard telco procedure for "get off my phone, I want to go back to having my thumb up my backside." All it does is update your Preferred Roaming List.
You could try Option 1 or 3, which are programming related, but if your rep tells you Option 2, do not lie & tell them you just did it. VZW's system tells the rep the last time you did - including the date of your activity. However, you can snicker, knowing you got a loser rep.
Warning - listen carefully when using O1 or O3. Let it repeat the instructions if you're not 100% sure, else you will be calling tech support & possibly getting one of the losers. Or, you could get a gem. BTW - O3 is hidden - you have to trust it is there.
DesertWildman said:
It sounds like you have an app that is fouling your data connection. Do you have any third-party phonebook/contact list apps? I'd look there first.
As for the *228 Option 2 (or the PRL path for your carrier), that is standard telco procedure for "get off my phone, I want to go back to having my thumb up my backside." All it does is update your Preferred Roaming List.
You could try Option 1 or 3, which are programming related, but if your rep tells you Option 2, do not lie & tell them you just did it. VZW's system tells the rep the last time you did - including the date of your activity. However, you can snicker, knowing you got a loser rep.
Warning - listen carefully when using O1 or O3. Let it repeat the instructions if you're not 100% sure, else you will be calling tech support & possibly getting one of the losers. Or, you could get a gem. BTW - O3 is hidden - you have to trust it is there.
Click to expand...
Click to collapse
No third party apps like that. I have tried option 1 and 2 but I didn't know about option 3. I'll give that a try. Thanks.
Sent from my ADR6300 using XDA App
I would like to know; us996 how to open advanced calling??
Any sir know ??
Think you have to access a special menu with a combination of key presses. Its mentioned somewhere on this board.
bundee1 said:
Think you have to access a special menu with a combination of key presses. Its mentioned somewhere on this board.
Click to expand...
Click to collapse
Sir;
I do not understand the meaning
Settings > Networks > Advanced Calling
tripey said:
Settings > Networks > Advanced Calling
Click to expand...
Click to collapse
I know ;but can not on/off;
You have to remove then re add the feature from your service providers website.
tripey said:
You have to remove then re add the feature from your service providers website.
Click to expand...
Click to collapse
If not with the US telecom operators can not set this feature
i had this problem when i updated to us99610f. it used to be on with verizon, and when i updated, it set to off and it was grayed out. what i did was cleared cache, rebooted a million times, but my friend work sfor verizon and he toggled it on and off on my account, so idk what did it, but now it works.
I am gray can not open
how to open this function;
I just got Verizon Advanced Calling enabled on my rooted US99610f. I saw on other posts that one has to toggle AC off/on in your VZW services settings online. I tried doing it from my PC but the VZW support page was unable to find any means of toggling the AC feature. I called Vz support and spent the better part of an hour with the tech trying to get this figured out. He was forced to call LG and we had a 3-way conversation that eventually solved the problem. The Vz tech had tried to enable AC on my phone from his side and it didn't take. It turned out that the problem was that it can't be done with the phone on wifi - it has to be an LTE connection. My phone is always on wifi at home. Once we figured that out, he was able to enable AC from his console and I didn't even have to turn it on in phone settings as it was already turned on when I checked it. Not sure if enabling AC on the US996 can be done without calling Vz tech but you can save a lot of time by turning off wifi before you call.
PhoneBill said:
I just got Verizon Advanced Calling enabled on my rooted US99610f. I saw on other posts that one has to toggle AC off/on in your VZW services settings online. I tried doing it from my PC but the VZW support page was unable to find any means of toggling the AC feature. I called Vz support and spent the better part of an hour with the tech trying to get this figured out. He was forced to call LG and we had a 3-way conversation that eventually solved the problem. The Vz tech had tried to enable AC on my phone from his side and it didn't take. It turned out that the problem was that it can't be done with the phone on wifi - it has to be an LTE connection. My phone is always on wifi at home. Once we figured that out, he was able to enable AC from his console and I didn't even have to turn it on in phone settings as it was already turned on when I checked it. Not sure if enabling AC on the US996 can be done without calling Vz tech but you can save a lot of time by turning off wifi before you call.
Click to expand...
Click to collapse
Sir;
How to seting?
Thx
The Adv. Calling panel is grayed out when you get a US996. You can't change the setting until your carrier enables that capability on your account. To have that done you must contact your carrier to request it and you must not be on WiFi when they enable it. You can turn WiFi back on after you get Adv. Calling enabled.
PhoneBill said:
The Adv. Calling panel is grayed out when you get a US996. You can't change the setting until your carrier enables that capability on your account. To have that done you must contact your carrier to request it and you must not be on WiFi when they enable it. You can turn WiFi back on after you get Adv. Calling enabled.
Click to expand...
Click to collapse
Thank you
PhoneBill said:
The Adv. Calling panel is grayed out when you get a US996. You can't change the setting until your carrier enables that capability on your account. To have that done you must contact your carrier to request it and you must not be on WiFi when they enable it. You can turn WiFi back on after you get Adv. Calling enabled.
Click to expand...
Click to collapse
I have a US996 (US99610f) on AT&T and I have advanced calling enabled through my carrier, but this option does not present itself in my menu at all, greyed out or not. Do you have a screenshot of the menu? I am attempting to work with LG, but they say only the T-Mobile and Verizon variants carry this option.
Sorry, no screenshot possible. The phone is absolutely unusable now and boots only into fastboot. Tried to send it to LG for repair and never have dealt with such a crowd of idiots. I am the pissed off owner of a $800 paper weight.
jakezachariah said:
I have a US996 (US99610f) on AT&T and I have advanced calling enabled through my carrier, but this option does not present itself in my menu at all, greyed out or not. Do you have a screenshot of the menu? I am attempting to work with LG, but they say only the T-Mobile and Verizon variants carry this option.
Click to expand...
Click to collapse
You can access it only using a third party app and creating a shortcut, I have mine on T-Mobile, and I used Quickshortcutmaker, select wi-fi, and it will give you the menu under the options, just create a shortcut to it...
I have been using my non-rooted US996 (unlocked version) on Verizon since I bought it last June. Shortly after getting it, per the very helpful instructions in this thread, I called Verizon and successfully had them turn on advanced calling.
I accepted the November 6, 2017 US99610n OTA update earlier this month
Yesterday I noticed that I could not access the internet while making a call, checked and sure enough, advanced calling was again turned off and greyed out. After a total of over two hours of phone time with five different Verizon techs, the fourth one being a level 2 tech, the issue has not been resolved. My guess is that this is due to the US99610n security update. The level 2 tech's final suggestion was that I take the LG V20 to a Best Buy store and have them "flash the software". He also opened up a ticket about the problem. I had the wifi turned off while we were trying out various solutions on the phone. I have not been to Best Buy yet.
Has anyone else experienced the same problem with advanced calling on their US996 after the US99610n security update?
Any solutions?
Post US99610n update Advanced Calling issue RESOLVED
SFrsfair said:
I have been using my non-rooted US996 (unlocked version) on Verizon since I bought it last June. Shortly after getting it, per the very helpful instructions in this thread, I called Verizon and successfully had them turn on advanced calling.
I accepted the November 6, 2017 US99610n OTA update earlier this month
Yesterday I noticed that I could not access the internet while making a call, checked and sure enough, advanced calling was again turned off and greyed out. After a total of over two hours of phone time with five different Verizon techs, the fourth one being a level 2 tech, the issue has not been resolved. My guess is that this is due to the US99610n security update. The level 2 tech's final suggestion was that I take the LG V20 to a Best Buy store and have them "flash the software". He also opened up a ticket about the problem. I had the wifi turned off while we were trying out various solutions on the phone. I have not been to Best Buy yet.
Has anyone else experienced the same problem with advanced calling on their US996 after the US99610n security update?
Any solutions?
Click to expand...
Click to collapse
Today I took my phone into a Verizon store. A rep replaced the SIM card and Advanced Calling is now successfully turned on.
I'm posting here because reading this thread helped me to solve my issue. I have a US996 on Verizon's network, and when I recently updated to the latest firmware, I had lost "Advanced Calling" (aka HD Voice, aka VoLTE). It was grayed out on the user-accessible Settings menu. I couldn't use data and voice at the same time, and it was terrible.
The way I fixed it wasn't anything fancy like flipping some obscure switch in a hidden menu... or any black hat activity like using a build.prop editor or forcing it on via an "Activity" of Settings that's only accessible via command line... Nor was it anything that "only a dev could do" like making a kernel change. I tried all of those things.
All I had to do was jumpstart my provisioning by logging into my Verizon account, disable Advanced Calling, wait an hour (your time may vary), and then enabling it again. When I disabled it... I got some funky SMS message from Verizon with a bunch of garbled text... and I got something similar when I enabled it again. Shortly after I got the text from Verizon after re-enabling it... I went into settings, and Advanced Calling was turned on!
I promptly made a phone call, and the 4G icon didn't disappear from my status bar. While talking on the phone, I ran a speed test, and it was able to get a ping and test my down/up speeds. VoLTE had been restored... and it was glorious.
If anyone has an issue in the future like this... please remember this post and give the same thing a shot.
Best of luck!
Hi, I've seen where some users have reported success getting VoLTE to work on the OP 6 on AT&T, but I have not had the same success in the OP 6T. I followed the same steps and enabled it on the phone, which now shows that it should use VoLTE when available. I have also spent many (painful) hours in the phone with AT&T trying to resolve this issue, all without success. Has anyone else been able to get this to work, and confirmed that LTE data is still presented when in a call?
Thanks in advance!
I have the McLaren version and with TMobile and I can confirm that it is using VoLTE see picture below.
"technically" I'm using at&t, but it's a tracfone sim via Straight Talk. I enabled it for both VoLTE & VoWifi, and the LTE one took off but the wifi version did not.
I DID notice the difference in call quality. Much better audio response.
Yeah. I'm on AT&T and I got VoLTE working. I just made a call and did a speed test while on the call. Everything indicated it was still on LTE.
sharksfan7 said:
Yeah. I'm on AT&T and I got VoLTE working. I just made a call and did a speed test while on the call. Everything indicated it was still on LTE.
Click to expand...
Click to collapse
What steps did you perform to make it work?
nictabor said:
What steps did you perform to make it work?
Click to expand...
Click to collapse
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
sharksfan7 said:
I got my 6T on Friday. Used @crowsnestitsupport's instructions for the *#800# trick to get the VoLTE & WiFi calling settings to show. Popped in my sim. Had LTE data but didn't get VoLTE & couldn't get AT&T's VVM app to activate. Called support, ended up giving them my IMEI and not surprisingly it came up as Unknown Device. Guy basically said until the system can recognize the device there was nothing he could do to get VoLTE & VVM working. However after I got off the phone, I quickly realized I no longer had any mobile data at all. Called back, spoke to another rep, and she tried for an hour to get my data back. She wasn't able to. She had to escalate the issue and said it could take 24 hours or more to resolve. I figured out that if I changed APN from ATT Nextgenphone to ATT Phone I could at least have some mobile data, albeit only 3G. Wasn't until Sunday afternoon that LTE came back online including VoLTE. I don't know what had to change to get it all working. Just glad that it is now. Still no WiFi calling but I don't expect to get that.
Click to expand...
Click to collapse
sharksfan7 said:
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
Click to expand...
Click to collapse
Thanks. I did all of that, and I've called AT&T, but I still haven't had any luck.
sharksfan7 said:
I had issues with VoLTE when I first got phone. Read my post from another thread. Basically had to wait for AT&T to get my line provisioned correctly. Don't know exactly what needed to be changed/activated.
Click to expand...
Click to collapse
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
xgerryx said:
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
Click to expand...
Click to collapse
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
sharksfan7 said:
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
Click to expand...
Click to collapse
You can search the bazillion threads on this exact topic that already exist in all of the OP forums if you want. Just telling you my experience and summarizing the other threads. Glad yours works though.
sharksfan7 said:
Yeah, OK. Whatever you say.
@nictabor Disregard everything I said. Gerry says it doesn't work. All the indicators on my phone that show VoLTE working must be wrong.
Click to expand...
Click to collapse
I appreciate the feedback, just wish I could get it working on mine. As much as I hate the experience, I'm thinking it might just be worth going to the AT&T store just to get them to use my SIM in one of their devices just to get VoLTE working on the line (and/or verify it works on one of their with it already activated)
xgerryx said:
It's well documented that that doesn't work, doesn't change anything. I spent two years with the OP5 and 5t trying to get them to enable VOLTE, in about 12 different ways and it never worked. Either you were on WIFI or just really, really special.
Click to expand...
Click to collapse
So, I can now confirm that VoLTE works on the 6T. Basically, the system requires HDVoice to get VoLTE working. The solution? I bought a $25 AT&T Prepaid junk phone and enabled HDVoice and WiFi calling on my SIM. After that, I switched the SIM back in to my 6T and it is now working.
nictabor said:
So, I can now confirm that VoLTE works on the 6T. Basically, the system requires HDVoice to get VoLTE working. The solution? I bought a $25 AT&T Prepaid junk phone and enabled HDVoice and WiFi calling on my SIM. After that, I switched the SIM back in to my 6T and it is now working.
Click to expand...
Click to collapse
Then why didn't you call AT&T to enable both features directly?
Sent from my ONEPLUS 6T using Tapatalk
ma678 said:
Then why didn't you call AT&T to enable both features directly?
Click to expand...
Click to collapse
I did, numerous times. They submitted my IMEI to enable the features, and I was told that everything was set up correctly. Upon their recommendation, I went as far as sending my brand new 6T back and buying another one. It didn't matter how many people I talked to, it didn't work until after I used the junk phone to first get it working on the line.
nictabor said:
I did, numerous times. They submitted my IMEI to enable the features, and I was told that everything was set up correctly. Upon their recommendation, I went as far as sending my brand new 6T back and buying another one. It didn't matter how many people I talked to, it didn't work until after I used the junk phone to first get it working on the line.
Click to expand...
Click to collapse
I can make VoLTE or vowifi calls with my sim on other device, but once I switch to 6T, none of features works.
Sent from my ONEPLUS 6T using Tapatalk
ma678 said:
I can make VoLTE or vowifi calls with my sim on other device, but once I switch to 6T, none of features works.
Click to expand...
Click to collapse
When I first swapped it worked and then stopped. I had to put the SIM back in the AT&T phone and again enabled VoWiFi. I then pulled the battery, turned on the 6T, and inserted the SIM. It's been working on the 6T since.
Sorry to revive an old thread, but has anyone found out exactly what to do to get this working?
VoLTE was working perfectly on my 3T, albeit the only way to make the switches appear was with the VoEnabler module in Magisk.. but once they appeared, all I had to do was turn it on, and VoLTE was up and running. I tried the same thing on this phone after putting my SIM in, directly from the 3T; it worked for a few minutes, then the status bar icon disappeared and calls drop my connection to 3G, then go back to LTE once the call is over.. so clearly it has turned itself can off.
I then put my SIM card into my wife's At&t branded Galaxy s9, and after a few minutes VoLTE was working, using my SIM in her phone. I popped my SIM back into my phone, VoLTE was back working... Except, just as before, after a few minutes it stopped.
One thing I've noticed, while working correctly, under the IMS Service Status menu selection in the *#*#4636#*#* dialer menu -> Phone Information, it shows IMS Registration: Registered. Voice over LTE: available... But once it stops working, it says not registered, and unavailable respectively...
Since there are apparently people who seem to have it working, what am I not doing?
Could it be that the phone I put my SIM card into, is currently in use by someone else; someone else who also is provisioned for VoLTE? But what would be the reason it decided to stop working on my 6T and not my 3T? I used the same procedure to trigger VoLTE working on my 3T, and it never stopped working as it is doing on my 6T.
We work opposite shifts, and I used my few minutes we see each other a day to put my SIM in her phone then back into my 6T, I didn't put it in my 3T, which I will do next time I see her.. just to see if the 3T will hold onto VoLTE; that way I'll know for sure if it's something the 6T is doing differently than my 3T, or if I just got lucky before...
Any input or suggestions are welcome..
Edit:
Called AT&T customer service, put my SIM in the S9 and said I was unable to activate either WiFi calling or HD Voice, yet my wife's SIM in the same phone works.. they said that for some reason, my SIM was apparently attached to a non at&t Galaxy s9, she changed the IMEI associated with my SIM card and it's all good now.
With AT&T, If i enable VoLTE, i did not see the "HD" icon when making call. If i disable VoLTE, i see the the "HD" icon. Why is it backward?
ysfk7 said:
With AT&T, If i enable VoLTE, i did not see the "HD" icon when making call. If i disable VoLTE, i see the the "HD" icon. Why is it backward?
Click to expand...
Click to collapse
Opposite for me... The HD icon only appears when I have VoLTE on, as shown.. perhaps something to do with using 2 SIM cards?
I got volte and vowifi enabled and only problem is that i cant see the volte icon on status bar.
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Tom23824 said:
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Click to expand...
Click to collapse
Google have updated the dialer recently several times, could it be a bug that shows on Sprint, or do you have spam settings on, which I know has caught other people out. Check/play with spam settings in her dialer app.
(other areas I might check (if not dialer or network). I assume all phones were working before correctly, right? Are they different sims or the same sim in different phones? New sims, ie not old one you have cut down hat are old spec. Do lte settings match on different phones?)
Tom23824 said:
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Click to expand...
Click to collapse
Same issue. Did you get it fixed?
I also have this problem on Sprint.
Sometimes restarting the phone fixes the issue, sometimes it doesn't.
Between this and no longer being able to use Google Voice without using a separate number, I think it's time for me to bail on Sprint.
My wife had this issue a bit back. Only happened when the phone was using VoLTE (verified by a debug menu, *#*#4636#*#*, showing both voice/text and data marked as LTE).
Fix was to disable the Enhanced 4G LTE communications option, which forced the phone too fallback to nonVoLTE while still using LTE for data. Again confirmed using the phone information menu which showed voice as 1xRTT and data as LTE.
Hope this help and that we can get a better fix soon.
serenesilence said:
My wife had this issue a bit back. Only happened when the phone was using VoLTE (verified by a debug menu, *#*#4636#*#*, showing both voice/text and data marked as LTE).
Fix was to disable the Enhanced 4G LTE communications option, which forced the phone too fallback to nonVoLTE while still using LTE for data. Again confirmed using the phone information menu which showed voice as 1xRTT and data as LTE.
Hope this help and that we can get a better fix soon.
Click to expand...
Click to collapse
Has this fix worked for anyone?
jhill110 said:
Has this fix worked for anyone?
Click to expand...
Click to collapse
Dude... His post says this fix worked for him... And it has worked for others...
Sent from my PH-1 using Tapatalk
rignfool said:
Dude... His post says this fix worked for him... And it has worked for others...
Click to expand...
Click to collapse
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
You are the type that likes to belittle people.... Thanks for your non help post.
jhill110 said:
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
You are the type that likes to belittle people.... Thanks for your non help post.
Click to expand...
Click to collapse
Any time...
I love sharing my time with ungrateful idiots that can't bother to read or need the red carpet rolled out for them...
Good luck with your device... Hope you drop it in the river
Sent from my PH-1 using Tapatalk
rignfool said:
Any time...
I love sharing my time with ungrateful idiots that can't bother to read or need the red carpet rolled out for them...
Good luck with your device... Hope you drop it in the river
Click to expand...
Click to collapse
Frustrating isn't it.
autosurgeon said:
Frustrating isn't it.
Click to expand...
Click to collapse
Nah...
I just wish him ill and send him on his way...
Maybe he will learn to read... And realize his device is no more valuable than anyone else's...
But probably not...
Google Voice Essential Phone NO Ring Ring Fix
jhill110 said:
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
Click to expand...
Click to collapse
Didn't work for me either but I figured it out... what I had to do is change a setting under Google Voice in Settings under the tab CALLS change to "Use carrier only" and I did have to turn VoLTE off. I left the Preferred network type as LTE. Phone is working well now, with T-mobile and Google Voice I have been testing it all morning.
:highfive:
I received a new pixel 4a 5g on Friday. I have spectrum mobile and I can't get wifi calling to work. I have called spectrum twice and have gone to the local spectrum store. I have also chatted with a Google tech. No one can get it to work.
No issues with WiFi calling. Have you tried switching to airplane mode and re-eanable Wifi only? This switches on Wifi calling quickly on my 3a and 4a5g
v said:
No issues with WiFi calling. Have you tried switching to airplane mode and re-eanable Wifi only? This switches on Wifi calling quickly on my 3a and 4a5g
Click to expand...
Click to collapse
Yes, I tried that. It didn't work.
It just started working this morning.
There seem to be problems with WiFi Calling on T-Mobile:
T-Mobile WiFi Calling one way audio
After the connection switches between mobile and Wifi Calling, there is only one way audio, the other party can hear me but I cannot hear the other party. The only fix seems to be to reboot the phone, but after a while the problem is back. It...
forum.xda-developers.com
sirxdroid said:
There seem to be problems with WiFi Calling on T-Mobile:
T-Mobile WiFi Calling one way audio
After the connection switches between mobile and Wifi Calling, there is only one way audio, the other party can hear me but I cannot hear the other party. The only fix seems to be to reboot the phone, but after a while the problem is back. It...
forum.xda-developers.com
Click to expand...
Click to collapse
Yes, I had this exact issue. Fix was to reset Wi-Fi, mobile & Bluetooth. Hope it doesn't return, but we'll see.
Hello all,
I also have a 4a 5g phone that I've been trying like hell to get working. Started with just seeing if I could find it myself. Found something in the settings (gone now), but it said something about WiFi calling. It happened to be grayed out.
Next step was calling tech support. They could help me and they convinced me that I have to change the sim card. OK change the sim card for using wifi calling. Whatever, the sim card arrived today and I swapped it out. Now I don't have phone service and I still can't get wifi calling.
My question is where is the setting for turning wifi calling off and on? I follow these directions;
How to Enable WiFi Calling on Android 11 Stock OS
Step 1: Pull down the notification panel at the top and touch the “Settings gear (Cog)” icon.
Step 2: Touch on “Network and internet”.
Step 3: Touch “Mobile network”.
Step 4: Scroll down and touch on “Advanced”.
Step 5: Tap on “Wi-Fi calling” in the calling section.
I follow the steps and it states my wifi calling is on. Yet when I call, it's is calling tech support. I've spent way too much time with dodgy tech support. Not sure what I can try at this point. Fortunately I have other telephone options, but not my main.
Any help would be greatly appreciated.
Us3r_1,
I followed your steps 1-5 on my 4a5G and on T-Mobile and Vodafone it works for me.
What do you mean by
> Yet when I call, it's is calling tech support.
?
v said:
Us3r_1,I followed your steps 1-5 on my 4a5G and on T-Mobile and Vodafone it works for me.What do you mean by> Yet when I call, it's is calling tech support.?
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Click to collapse
Sorry for the confusion here. and thanks for the reply. OK it shows that my wifi calling is on, I don't have any phone service at the moment. Regardless of what number I call, it goes to the step through for getting to different options, like activate phone, change number, and so on. It seems like I have to turn off the phone connection to get wifi calling to step in. BTW, this SafeNet which I think they use Tracpone.
EDIT: My service is not SafeNet, nor SafeLink, but is Net10 on Tracpone. Not for long though.
You're welcome.
BTW: On my 3a I had to restart the phone from time to time. Perhaps this helps in your case.
Double check with your provider that WiFi is switched on for your account.
Yeah I reboot several times through all this. Just did now too. I did see an option to preference wifi calling over phone service. I did that and still it goes to stepping through to options in the phone service when I try to make a call.
You could try switching to airplane mode and then enable wifi only. Keep airplane mode, don't switch it off. Try calling then. This forces Wifi calling.
Finally got the option and my phone working. You are not going to believe what the problem was. It ended up that the service, BTW the service is Net10 Wireless, anyways they had the old sim card number on my account and they were using the the old number! The directions on the new sim card sent, stated to put the new card in the phone and call the number provided, which I did. I gave them the new sim card number and I assumed everyone was working with the new sim card. After well over 6 hrs with "tech support", some with a roster clearly calling out in the background. At the end I was demanding upper management right when I contacted someone. Finally had this tech support go through all the records and she figured out the sim card number was screwed up with the parties.
I'm pissed, it shouldn't take over 6 hrs and 2 days to get this resolved. I pointed out that this was the stupidity of "tech support" that caused practically this whole delay and I would say this people started the whole thing! I called up to get wifi calling up and running. The "tech support" stated that I need a new sim card. Which was the start of this mess. More than 23 calls to them regarding this!
In the end, I put the old sim card in and everything works! Even wifi calling works!
Great!
Looks as if I was close when I wrote:
>Double check with your provider that WiFi is
>switched on for your account.
v said:
Great!
Looks as if I was close when I wrote:
>Double check with your provider that WiFi is
>switched on for your account.
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Click to collapse
Sure would like to learn and know how and why the sim card plays a roll when you are trying to get wifi calling working. In my simple world, it's a working unlocked phone, a wifi connection, and the software on your phone to get this working.
Holly crap! Been using wifi calling successfully for the last day. OK so now I want to go back to regular phone service with phone providers. And you would think you could follow the steps at #7 and stumble your way to getting regular phone service, right. Nope, following the steps laid out will not do the trick. Now I got to figure out how to do it.
Any help on this? The Mobile Network option in Network & Internet is grayed out. Also the + sign does nothing. Turning off Wi-Fi does nothing to.
(Hoping the Hotspot & tethering is easier than wifi calling. I'll be in trouble if it's not.)
i don't have wifi calling on this phone but do on my note 10 plus,is it just in usa?
Us3r_1 said:
..
.OK so now I want to go back to regular phone service with phone providers. And you would think you could follow the steps at #7 and stumble your way to getting regular phone service, right.
...
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Click to collapse
All I had to do was enabling Wifi-Calling in my phone and call the phone company to enable Wifi-Calling.
As soon as I am out of reach of my Wifi, it switches automatically to GSM or LTE (my contract does not provide me with 5G).
In other words: No need to change any settings.
Same if I disable Wifi manually. The phone shows LTE the same second.