Anyone else got poop stains on their screen when using Polarized glasses? - Google Pixel 2 XL Guides, News, & Discussion

I finally got my phone in on Nov 1 and this is what I am dealing with. https://youtu.be/m0VdgattdkY
On a side note I have zero screen issues other than this. ie I am yet to notice all of the screen stuff people are complaining about. But am yet to see this polarizer issue, so thought I would see how widespread it is.
Thanks
Turns out it was the screen protector and not the phone. Be weary of Skinomi. And it looks like iq shield is susceptible to it also.
If a mod wants to change the title and put this over in accessories, that would probably be a better spot for this.
'Liquid Application Screen Protector Faults'
'Skinomi and IQ Shield Screen Protector Issues'
Something along those lines.

Haven't noticed that on mine when wearing my polarized glasses.
First I've even heard of this problem

Same here, nothing to see with my glasses on, screen looks great.

Yeah I am digging the screen. Or maybe a better way of saying it is it's like every other screen. So far this year I have had OPO, N5X, XL, OP5, Note8, and now the 2XL. Best looking screen so far has been the note, of course, but when not looking at them side by side... It's all the same.
Cept this polarized thing. I keep my phone next to the rear view mirror in the car. So these brown spots are in my line of sight the whole time. It really kinda sucks.

phermey said:
I finally got my phone in on Nov 1 and this is what I am dealing with. https://youtu.be/m0VdgattdkY
On a side note I have zero screen issues other than this. ie I am yet to notice all of the screen stuff people are complaining about. But am yet to see this polarizer issue, so thought I would see how widespread it is.
Thanks.
Click to expand...
Click to collapse
Nope, I keep my phone out of my ass, so no issue with my polarized Ray banz

If you don't put it there... Then how will you ever get the most out of your device?

I have spent more time looking at the screen with polarized lens than without, and it has been perfect. Polarized sunglasses can vary, a $15 Walgreens pair will be different than a $200 pair of Costas, so it could just come down to the glasses. In the case of this video, it looks like an individual issue with the phone.

I have this issue as while with Maui Jim sunglasses. Funny thing is that you can't see them at all otherwise.
Sent from my Pixel 2 XL using Tapatalk

Device is the best I've "seen" with shades on! Try another pair of sunglasses

galaxys said:
Device is the best I've "seen" with shades on! Try another pair of sunglasses
Click to expand...
Click to collapse
I've tried my Maui Jim's and Oakley's, same issue. It's obviously a defect in one of the layers of the screen. I'll be contacting Google soon, I'll let you know what I come up with. It doesn't happen with non-polarized sun glasses.
That being said, it does look fantastic where there are no spots.
Sent from my Pixel 2 XL using Tapatalk

hajabooja said:
I have this issue as while with Maui Jim sunglasses. Funny thing is that you can't see them at all otherwise.
Sent from my Pixel 2 XL using Tapatalk
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Click to collapse
Is your issue in the same spot as in the video the OP posted, or in a different area?

dshoe said:
Is your issue in the same spot as in the video the OP posted, or in a different area?
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Click to collapse
Definitely comparable, but mine is a lot darker on the bottom left and a little lighter in the top right. You can see it throughout most of the screen, though.
Just had an hour long call with Google. I sent them videos with two different lens colors of polarized sunglasses. At first they told me it was nothing to worry about and I got a little more forward with them as I use my phone for navigation on an almost daily basis and wear my sunglasses as well. They said this was the first of this screen issue that they've received. They agreed to send me a advanced replacement and also said that it'd be a brand new device, not refurbished. I told them I can make a side-by-side video and send it over. They were very appreciative of that and looked forward to seeing it.
All around, can't complain about the support, A+ as always for me.
Sent from my Pixel 2 XL using Tapatalk

Yeah you've got a bad polarizer on the phone's screen. RMA it

hajabooja said:
Definitely comparable, but mine is a lot darker on the bottom left and a little lighter in the top right. You can see it throughout most of the screen, though.
Just had an hour long call with Google. I sent them videos with two different lens colors of polarized sunglasses. At first they told me it was nothing to worry about and I got a little more forward with them as I use my phone for navigation on an almost daily basis and wear my sunglasses as well. They said this was the first of this screen issue that they've received. They agreed to send me a advanced replacement and also said that it'd be a brand new device, not refurbished. I told them I can make a side-by-side video and send it over. They were very appreciative of that and looked forward to seeing it.
All around, can't complain about the support, A+ as always for me.
Click to expand...
Click to collapse
What's advanced replacement? A new phone??

Same issue here, this is the reflection on my car's tinted windows [emoji20]!.
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bsg411 said:
What's advanced replacement? A new phone??
Click to expand...
Click to collapse
It's a replacement, but without having to send my current phone back first. In this case, it's a brand new device.
Sent from my Pixel 2 XL using Tapatalk

hajabooja said:
It's a replacement, but without having to send my current phone back first. In this case, it's a brand new device.
Click to expand...
Click to collapse
I thought Google policy was always to send out the replacement phone first before you send back the defective one.

You're not alone! I noticed this with my sunglasses as well. However, do you have a screen protector? If so, that is most likely what's causing it! I have tested this with 3 different applications of my IQ Shield screen protectors. All had the strange spots. Not sure if it's the liquid or the actual film itself? But I can assure you, at least with my situation, that's it's the protector. I peeled it back and could see it on the film. Screen is fine without it.
https://forum.xda-developers.com/pi...-pixel-2-xl-screen-protectors-t3684327/page49

js042507 said:
You're not alone! I noticed this with my sunglasses as well. However, do you have a screen protector? If so, that is most likely what's causing it! I have tested this with 3 different applications of my IQ Shield screen protectors. All had the strange spots. Not sure if it's the liquid or the actual film itself? But I can assure you, at least with my situation, that's it's the protector. I peeled it back and could see it on the film. Screen is fine without it.
https://forum.xda-developers.com/pi...-pixel-2-xl-screen-protectors-t3684327/page49
Click to expand...
Click to collapse
Thanks. I will check.
edit: Yeppers. That's what it was. Never seen a screen protector leave brown spots behind. Time to review on amazon.

Wow... I feel like a fool. I never would have thought a screen protector could do that either.
Sent from my Pixel 2 XL using Tapatalk

Related

Screen protector or no?

I was just wondering what your guys thoughts were on screen protects for this phone. I've used them on my last 2 devices, but I've read this phone is susposed to have supper tuff screen. I have a protector on now, but it really messes with the colors on the screen and I wanna take it off.
Anyone scratched the screen yet?
I will never use screen protectors again. After countless frustrations with them, like getting dust under the film or sticky feeling textures, I'm done. I love the way a glass screen feels.
I'm a pretty careful person. I never put my keys in the same pocket or drop the phone. So for me, no protection is just fine.
My moment, evo and epic all had zepp screen protectors. So what it's got a tougher screen, wouldn't you feel better you're protecting your investment? This phone wasn't cheap.
Sent from my SPH-D700 using XDA App
I've gone to best buy and had them put it on. My epic, the first one was messed up so they got another one. They've been trained to put these on. They've put many on. If there's a problem or one is messed up, they'll get another one. Yeah you pay for installation, but if they don't do a good job, they'll redo it. Try that yourself...
Sent from my SPH-D700 using XDA App
I have literally taken my keys and dared my friends to TRY and scratch my screen... as hard as we tried... couldn't make even the smallest scratch... took some balls to try it the first time by myself tho haha... once you realize how amazing this gorilla glass is you will feel sooo much better about it.
Sent from my SPH-D700 using Tapatalk
And they have better tools at their disposal than thee primitive ones that come in the package.
Another alternative, take the package and the phone to a good window tinting place. They know how to get it perfect. After they stop laughing at you for bringing in a phone...
Since it's such a pita to put those things on, let the pros do it.
Sent from my SPH-D700 using XDA App
I just had one put on by bestbuy today. I had previously used a zagg and installed it myself when I was a crackberry user. This time I said hell no im paying to get it done. It seems to have a slight effect on the way the capacitive buttons work(not as sensitive as before) but I had read that is a potential problem. Personally id rather have an ugly screen protector then a potentially permanent scratch on the screen...
Wait, you people put a screen protector that CAN be damaged on a screen that CAN'T be damaged? <facepalm>
Get Zagg sheild protector for the epic....their protectors are amazing
I got a clarivue on mine, it was easy to install, no watery mess, it uses static, and it is super clear and not noticeable. It doesn't affect the capacitive buttons on the bottom and the screen doesn't feel weird like those other protectors do.
Sent from my Epic 4G
RE
I initially bought the Sprint screen protector at the store on release day and had it on for a few days. Unfortunately, I wasn't very happy with the way the screen looked (even giving it 4 days or so to clear out).
I took it off and was amazed to have the normal screen back. It's been a few days since then and not a single inkling of a scratch on it.
I've got a clairvue and a realook screen protector in the mail right now and I just peeled off the generic protector I was using. I am gonna go with a naked screen until I get near my 30 day limit and see how it looks.
I dropped mine getting out of my car last week, it fell maybe a foot and it now has tiny scratches on the top and bottom but thankfully not on the display itself. Bought a screen protector the next day.
Here is the flow chart and a video to help you make your choice:
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I love that video, which is why I didn't get a screen protector.
Mine did not survive unscathed a drop that was a fraction of what his did.
I know it is my fault, I'm the idiot that let it get dropped. I just want to let people know the Epic 4g is not as scratch-proof as that video leaves you to believe.
I've seen a couple drop test that show the screen does scratch from a 1 foot. I just HATE the sprint protector. I've had sheilds from ZAGG before and really liked them. I guess I"ll get another for this phone.
FYI: do not get the sprint screen protector.
1. It does not protect the entire front face, only the screen itself. EVEN though the reps will tell you it covers the entire front of the phone.
2. It really screws up the colors of the screen, white seems to be a bit of green/blue/red not a real white.
3. It makes the screen harder to see in sun light.
4. It sucks.
5. ?????
If you are in the edge or unsure if you should get a protector, get one from stealthguards.com for just 2.85 shipping and they are exactly like the zagg material. I ordered one for my epic and haven't got it yet but the one I got for my iPod works great.
I ordered a phantom skinz, I have a generic one on until it gets here. Rep told me it was a bad idea to cover the whole glass, because it could mess with the front facing camera. I covered as much as I could with it and it looks stupid only being partially covered. Hoping the skin gets here tomorrow.
got my ghost armor on order will have a review and pics up of it, had zagg on my hero and loved it. seems to be reports that ga is better so imma try them. dont use the front facing cam as i know one person who has qik and i dont talk to them much
I was stupid and had my phone in the same pocket as my keys. I did this for 2 years w/ my iphone 3g and it didn't have a single scratch on the screen. 1 week with this epic and there are micro scratches everywhere. Do not believe the hype about the screen durability, get a screen protector if u're going to put them in the same pocket w/ anything that might scratch it (keys, coins, etc).

Very small screen lift, not sure if worth returning

Hi all,
The nexus 7 is my first foray into the world of android, and I'll have to say I'm impressed. My iPad sits at home these days, while my nexus goes everywhere with me! Its a fantastic tab!
I seem to have an almost perfect device, I'm only getting a miniscule amount of screen lift on the left middle, its only, I wouldn't even say its its a mm, its only ever so slightly above the bezel.
So considering that, and everything else is perfect, and the store I bought from would ask me to send t back to Asus, is it worth all that trouble considering that its only a small lift, or will it get worse and one day it will pop up and the screen will shatter into a billion tiny expensive bits?
I know I can only decide, but looking for your comments
Thanks!
Sent from my Nexus 7 using xda app-developers app
Well I've had slight lift like you and it hasn't got any worse or damaged the screen in any way.
Its just whether it bothers you enough to go through the hassle of sending it back.
The store should replace it themselves though since that's where you bought it from.
alexhaden said:
Hi all,
The nexus 7 is my first foray into the world of android, and I'll have to say I'm impressed. My iPad sits at home these days, while my nexus goes everywhere with me! Its a fantastic tab!
I seem to have an almost perfect device, I'm only getting a miniscule amount of screen lift on the left middle, its only, I wouldn't even say its its a mm, its only ever so slightly above the bezel.
So considering that, and everything else is perfect, and the store I bought from would ask me to send t back to Asus, is it worth all that trouble considering that its only a small lift, or will it get worse and one day it will pop up and the screen will shatter into a billion tiny expensive bits?
I know I can only decide, but looking for your comments
Thanks!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I'm in the same situation. It's not big, but at the same time it's a little bothersome. I tried some of the fixes but they only worked temporarily for me. I decided to call Google and they are going to send me another tablet, however, they are backordered again (I called 3days ago, still hasn't shipped). Now that I've had some time to think about it, I'm actually kind of scared that the new 1 will be worse or something, but we shall see. The rest of my tablet works fine, it's absolutely wonderful.
Sent from my Nexus 7 using Tapatalk 2
Thanks, too to see its not just me thinking like that, I think I'll keep it, but keep an eye on it and see if it gets any worse then get it replaced.
I've been playing with dosbox, I'm reliving my youth! Eye of the beholder and ultima underworld working perfect!!!
Sent from my Nexus 7 using xda app-developers app
This is the lift I have, I'm keeping the tablet:
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Feel free to see how I fix it, but honestly I'm not sure it was worth the trouble.
http://forum.xda-developers.com/showthread.php?t=1875801
I used my trusty Swiss army knife magnifier and saw a screen lift on my ssn c8o . I personally would not return it unless the problem got worse.
Sent from my Nexus 7 using Tapatalk 2
Is it normal that I really don't see any lifting on the pics? I must have poor eyes ehh... :banghead: or maybe because I watch them on my phone..
Sent from my Galaxy Nexus using xda premium
fushla said:
Is it normal that I really don't see any lifting on the pics? I must have poor eyes ehh... :banghead: or maybe because I watch them on my phone..
Click to expand...
Click to collapse
I've circled the offending area.
Although TECK's lift is minor, it would be easy to spot if the photo were taken from a lower perspective. Checking from the right side is useful because it's easy to see where the black display is raised enough to eclipse the thin, silver line of the left bezel. The perspective in his photo is too high to accentuate the flaw because you can peer over the lifted glass and see the bezel.
Here are some other examples.
I honestly think this is an issue with the Nexus 7 in general, and that some people notice it and some don't (and some just don't get it warm enough for the side to pop up). I have it but I am certain that I wouldn't have even noticed if I hadn't read about it on the internet, so I try to ignore it. Unless it's obvious or gets in the way in any way, I'd say make do, this is the sort of downside to expect from a tablet half the price of the competition.
pxlitup said:
I've circled the offending area.
Although TECK's lift is minor, it would be easy to spot if the photo were taken from a lower perspective. Checking from the right side is useful because it's easy to verify where the black display is raised enough to eclipse the thin, silver line of the left bezel. The perspective in his photo is too high to accentuate the flaw because you can peer over the lifted glass and see the bezel.
Here are some other examples.
Click to expand...
Click to collapse
Ohh.. okay now I see it... looks very creepy IMO.. and I'm pretty sure it WILL get worse a few days/weeks/months later.. that's sad.. but okay, nothing in life is perfect.. so .. I'm sure I will also get my nexus 7
Sent from my Galaxy Nexus using xda premium
Lol, I just tried to take a photo of mine, couldn't see it in the piccy, but I wouldn't have even noticed it if I hadn't been looking.
Its something I can live with, if it looks like its getting worse, its going back but at the moment, I'm a happy bunny
Sent from my Nexus 7 using xda app-developers app
fushla said:
Ohh.. okay now I see it... looks very creepy IMO.. and I'm pretty sure it WILL get worse a few days/weeks/months later.. that's sad.. but okay, nothing in life is perfect.. so .. I'm sure I will also get my nexus 7
Click to expand...
Click to collapse
Don't fret. The Nexus 7 with minor lift is still best in its class, and flawless ones do exist.
Worst case scenario, there is a very, very low risk of the glass cracking during normal use, but if you're under the Play store warranty I think you should be covered for that. Just to be on the safe side, however, I would encourage anyone with screen lift to document it with pictures and/or video. That way, in the unlikely event that it ever does cause a problem, you'll have evidence to support your claim.
The really low quality attachment I posted before, the middle one, was my own Nexus 7. I tried three times for a flush screen, and that was the best of the three. At this point I'm wishing I'd kept it, so take that for what it's worth. I returned the third and final one because there was distortion when pressed along the left side.
Here are a couple photos by users with better luck than myself. They do exist.
I took a photo of the screen lift just in case the thing cracks and the store blames me
Sent from my Nexus 7 using Tapatalk 2

anyone else see grid of silver dots in sunlight?

Hey everyone,
My nexus 4 screen shows a perfect grid of silver dots when I am in sunlight. It seems to happen at certain angle. Is anyone else experiencing this? Thanks
It's normal, it's just the touch screen digitiser - same with my One X
Thanks for the quick reply! Good to hear there isn't a problem.
Yeah that's just the digitizer. It has something to do with LG moving the screen closer to the glass so the digitizer is more visible than past phones
The only thing that sucks about that is if the screen breaks so does the digitizer
Sent from my Nexus 4 using xda app-developers app
What about when the screen is off? mine has grid of dots on the screen is off and i can see it also when it is on. thought first it is a stain under the screen protector but it is not.
Thats LCD IPS for ya
I just went to a Telus store to get a new micro SIM, and looked at the screens of the HTC One X+, Galaxy S3 and Note2, couldn't see this grid pattern on any of them. I don't see it on mine if I'm in a room with no sunlight, but soon as there is sunlight its very noticeable. Walking outside soon as I take my phone out its all I can see. I'm worried I have something wrong or defective.
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Canadaka said:
I just went to a Telus store to get a new micro SIM, and looked at the screens of the HTC One X+, Galaxy S3 and Note2, couldn't see this grid pattern on any of them. I don't see it on mine if I'm in a room with no sunlight, but soon as there is sunlight its very noticeable. Walking outside soon as I take my phone out its all I can see. I'm worried I have something wrong or defective.
Click to expand...
Click to collapse
Nope, that's completely normal. Don't worry
klvnhng said:
Nope, that's completely normal. Don't worry
Click to expand...
Click to collapse
If that is normal take a photo of your phone with the same thing. I have not found any hi-res images of the Nexus 4 with this sort of pronounced visible grid pattern.
I contacted Google Play support via chat and they said it's not normal and I should RMA. But I'm still not 100% confident Its a defect and my replacement won't just be the same.
that is normal, there is actually two patterns, the silver dots and one with rectangle boxs like lol, not sure how to describe it. your phone is fine.
Its normal. I had the HTC inspire 4g, and the lg optimus g and they had the same thing.
Sent from my Nexus 4 using xda premium
Then why does no other phone have this visible? I compared it side by side with a HTC One X+, Galaxy S3, Note2 and none of them had any visible grid of tiny rectangles.
None of the photos I've seen of the Nexus 4 screen have any of this visible. Its not just with sunlight, any light makes it visible, almost has a textured look.
If this is normal then I'm really disappointed in this phone, seems like a glaring difference between the it and the other popular phones, that's why i think its not normal, i never saw any reviews mention anything like this.
If i take a photo of my phone at either of these angles I could clearly see the grid, but these 2 random photos show nothing
http://3.bp.blogspot.com/-ssMeP0mCv...600/Google+Nexus+4+Wallet+Case+Review+(1).jpg
http://bestboyz.de/wp-content/uploads/2012/11/Photos-Google-Nexus-4-4.jpg
I can sometimes in the correct light and angle see the shinny silver dots, this is no what i'm talking about and not what my photo clearly shows.
https://lh6.googleusercontent.com/-eA4J8jHPBw0/UQhCP9-jZnI/AAAAAAABczQ/etrGO4JDT-c/s845/DSCN0964.JPG
The pattern is a grid of rectangles in this type of shape (excluding dots)
........|
..===|===
====|====
..===|===
........|
Why in the world does it matter if you can't see them when the screen is on? The Samsung screens are a completely different types of screens.
Sent from my Nexus 4 using xda premium
Canadaka said:
If that is normal take a photo of your phone with the same thing. I have not found any hi-res images of the Nexus 4 with this sort of pronounced visible grid pattern.
I contacted Google Play support via chat and they said it's not normal and I should RMA. But I'm still not 100% confident Its a defect and my replacement won't just be the same.
Click to expand...
Click to collapse
Its NORMAL.
Sent from my Nexus 7 using Tapatalk HD
El Daddy said:
Its NORMAL.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
+1
As usual, customer support is useless.
Normal due to NO gap in between digitizer and glass paneling. LG did this intentionally and is why you can see it. Other manufacturers DONT do it due to being able to see digitizer. LG did it intentionally and it is normal.
Sent from my SPH-L710 using Tapatalk 2
---------- Post added at 03:47 AM ---------- Previous post was at 03:39 AM ----------
Also the reaspning behind WHY digitizer is useless after glass paneling breaking versus SIIIs paneling and others still being functional. Because the glass paneling doesn't automatically break digitizer when breaking because of the gap.
Sent from my SPH-L710 using Tapatalk 2
lyall29 said:
Why in the world does it matter if you can't see them when the screen is on? The Samsung screens are a completely different types of screens.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I said I can see it when the screen is on, even with a tilt as little as 5 degrees. My friend who also has a Nexus 4 says his is not that noticeable and can only see it with a much greater tilt degree.
If this is normal why did the Google tech support say its not normal and told me to warranty my phone? But I know the tech support is probably not great and they might just say that to anything. But I sent them the photo of my screen and that's what they said.
So I really don't know what to think, people in this thread say its normal, but Google support says its not...
I really don't want to go through the hassle of sending in my phone for warranty if I just get back a phone with the same quirk.
As I posted before, why don't some others post some angled photos of there screens in daylight.
Who knows why they say that. If you believe them then go to town and quit asking us why. Believe them and get a replacement with the same thing lol. People ask questions on here and then get an answer and don't believe anything they get as a response haha
Sent from my SPH-L710 using Tapatalk 2
Canadaka said:
I said I can see it when the screen is on, even with a tilt as little as 5 degrees. My friend who also has a Nexus 4 says his is not that noticeable and can only see it with a much greater tilt degree.
If this is normal why did the Google tech support say its not normal and told me to warranty my phone? But I know the tech support is probably not great and they might just say that to anything. But I sent them the photo of my screen and that's what they said.
So I really don't know what to think, people in this thread say its normal, but Google support says its not...
I really don't want to go through the hassle of sending in my phone for warranty if I just get back a phone with the same quirk.
As I posted before, why don't some others post some angled photos of there screens in daylight.
Click to expand...
Click to collapse
You must have some kind of bionic vision. You aren't related to the six million dollar man are you?
Sent from my Nexus 7 using xda premium

Spec of dust under screen

My second replacement Galaxy S6 had a spec of dust on arrival
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Expected the 3rd to be perfect, but unfortunately...
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Don't know if it's a rare coincidence or all units are all having some form of defects.
Getting my 4th one soon and I'm already worried.
I reckon that T mobile got there hands on a beta batch that have defects
I seriously doubt it is dust, as the AMOLED technology doesn't allow dust to penetrate between the screen and the display as they are one. So it could be dead pixels.
It is possible that during manufacturing some dust penetrated under the digitizer before it got glued to the screen. Return it until you get a perfect unit.
Sent from my Moto G 2014 using XDA Free mobile app
Mine has a small black speck on the left in-between the aluminum frame and the glass. It's only visible if I'm looking at the screen straight on or tilt it. It kind of drives me crazy when I remember it's there, I don't know if I should send it back.
Well 4th time's the charm right? That actually looks like a dead pixel... if the 4th one screws up, what will be your options? Keep asking for one until they give you one that is finally good?
totalnoob34 said:
It is possible that during manufacturing some dust penetrated under the digitizer before it got glued to the screen. Return it until you get a perfect unit.
Sent from my Moto G 2014 using XDA Free mobile app
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Doubt it. When placing the screen, as far as I know, they do it in dust-free environment so it isn't really possible any particles to go between the screen and the display.
Look at all the pictures - it doesn't look like dust, it looks like dead pixels. And having dead pixels is normal on every phone - yeah, could be annoying but that's about it. I think Samsung has a policy that they will return your phone if and only if you have a certain amount of dead pixels (at least it was like that during the time of the S4). Hence if you have a single dead pixel chances are that they are gonna tell you to f**k off
It's definitely not a dead pixel. I looked at the phone at a wide angle and is definitely a spec of black dust.
derWolf_ said:
I seriously doubt it is dust, as the AMOLED technology doesn't allow dust to penetrate between the screen and the display as they are one. So it could be dead pixels.
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Why is it not possible to have dust on AMOLED screen?
lopri said:
Why is it not possible to have dust on AMOLED screen?
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Because everything in the display + the outer glass is glued together in a dust-free environment.
derWolf_ said:
Because everything in the display + the outer glass is glued together in a dust-free environment.
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But that dust-free environment is not 100% dust-proof. Just like everything in life.
I've got my 4th one today. The screen is clear of any particles. Although. Samsung yet has to answer for the pink hue issue on most of their displays on smartphone.
ViciousDiarrhea said:
Mine has a small black speck on the left in-between the aluminum frame and the glass. It's only visible if I'm looking at the screen straight on or tilt it. It kind of drives me crazy when I remember it's there, I don't know if I should send it back.
Click to expand...
Click to collapse
As opposed to how everyone else looks at the screen? On a 90 degree angle?
Sorry not poking fun at you.. Yes you should take it back.
Shoddy QA needs to be dealt with at a corporate level and the only way to do that is if everyone sends their devices back when they have crap like that happening!
lopri said:
But that dust-free environment is not 100% dust-proof. Just like everything in life.
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Click to collapse
How the heck is a environment considered 100% dust-proof anyway? Having twenty thousand ionizers around the entrances to the room?
Dust exists everywhere, presumably they get the screens from the factory that makes them.. There is guaranteed to be dust in that factory.. They then open up the screen packaging to get access to them.. Sure enough that dust free room is now containing dust.
It's like a mysophobic nightmare.
NeoAznMan said:
I've got my 4th one today. The screen is clear of any particles. Although. Samsung yet has to answer for the pink hue issue on most of their displays on smartphone.
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Good to hear! Well sort of.
Mine has a spec right in the middle of the screen, definitely not a dead pixel, I'm probably going to call and get a replacement
Guys, Just received my Samsung Galaxy s6 black 32gb sim free today from Amazon UK.
Noticed a large spec of dust under screen too getting a replacement unit tomorrow.
The quality control on this phone is just as bad as Apple iPhone 6 hope I don't get banned on Amazon for returning too many phone's due to Samsung shoddy quality control team.
I have it too
empty post delete it
xbranex said:
just got my phone from the service the other day for a screen replacement and the new screen has a spec of dust in it. You can see it that is under the glass. Do they change the screen under warranty if you have a spec of dust ?!?!
Ive opened a new thread for this if someone is interested: http://forum.xda-developers.com/galaxy-s6/general/changed-screen-warranty-dust-screen-t3328890
Click to expand...
Click to collapse
Why would you so proudly announce that you made a duplicate thread? Not cool bro.
long version of the problem
Just got my phone after screen replacement and I have noticed a spec of dust under the glass and the samsung logo is not straight. The spacing around the the logo is to the left. That is not all, you can see the glue under the glass there are waves of discoloration from the glue used. I have told the official service the problem of the new screen they just put on my phone and they told me the screen is send from samsung as it is. WE can not change it again ! WHAT ?! They wanna tell me that if they change the screen once because of manufacturing fault (the original screen was not responding to touch and it was yellow-ish) they cant change it again ?! Please someone explain the laws of warranty
You can see everything on the images except the waves that are very difficult to photograph.
The good old dyson helped me in the past sucking out dust on my iphone
Sent from my Nexus 6 using Tapatalk
The person mentioning about impossible presence of dust in a so called "dust-free" environment (they are actually called clean rooms) is either an idiot or uninformed. Contamination is not impossible. And many factories across the globe have rather questionable clean rooms, you should start doing some research.

Pixel XL losing paint on the edge of the phone

Well this sucks, I want to start off by saying I have yet to drop this phone and I have had it in a Spigen case with a screen protector since day one.
So I'm sitting in a meeting during work and I took my case off my phone to clean between the case and screen protector since it isn't flush, and I noticed beneath where the case sits on the left edge slightly below half way of the phone that the paint is scrapping off. I am wondering if anyone else has been losing paint on the border near where the screen glass is? The case I have been using is Spigen Rugged Armor. I also take the case off maybe once every other week.
I pre-ordered mine the day they announced it and got it shortly after the first wave started shipping. The other day I noticed that the bottom of mine was chipping away. I contacted Google Fi support and they're shipping me a new one.
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T1Pimp said:
I pre-ordered mine the day they announced it and got it shortly after the first wave started shipping. The other day I noticed that the bottom of mine was chipping away. I contacted Google Fi support and they're shipping me a new one.
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Click to collapse
That's similar to my chipping, I just got off the phone with support and they're looking into what can be done...
I wish I had the support you received! They told me it is what it is basically... and here I was hoping I was done shopping for phones...
Edit: I did try mentioning you experienced the same issue and contacted Fi Support instead of the CS I spoke to, they said you must have had other software/hardware related issues to get the device replaced...
Deal breaker! Canceled my order! I don't do cheap paint. Thanks for posting this.
Still beats the experience I had with the Jet Black iPhone 7+. Scratch and fingerprint magnet.
mjs2011 said:
Still beats the experience I had with the Jet Black iPhone 7+. Scratch and fingerprint magnet.
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Are you really comparing glossy finnish to matte finnish ?
FalconFX said:
Are you really comparing glossy finnish to matte finnish ?
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No
mjs2011 said:
No
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The way you put it definitely says otherwise
FalconFX said:
The way you put it definitely says otherwise
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I want comparing material. Just making a general comment about the Jet Black iPhone 7
So this gonna happen to all the Pixel phones or what?
Got 2 see the same thing Today. I was very angry!!! Contacts German telekom and they will replace
Gesendet von meinem Pixel XL mit Tapatalk
Hmm, black 32GB here. No case ever used.
Not a single scratch or chip or flake of paint lost yet.
I've got a skin that's been sitting in the mailing package for a couple weeks now.
I've been too lazy to put it on.
I may have to think about doing that soon.
Getting phone replaced for something that is most likely to happen again? Just wondering what you plan on doing when the paint chips on the replacement?
mine is the same, pain is missing from the sharper edges in the style of chips, the rounded edges in places have signs of wear as if I have managed to wear the pain down. not a great sign in a little over a month, guess it is just cheap paint on them, worst comes to the worst I'll just get a slim case to put over it.
zathus said:
Deal breaker! Canceled my order! I don't do cheap paint. Thanks for posting this.
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ithehappy said:
So this gonna happen to all the Pixel phones or what?
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Belimawr said:
mine is the same, pain is missing from the sharper edges in the style of chips, the rounded edges in places have signs of wear as if I have managed to wear the pain down. not a great sign in a little over a month, guess it is just cheap paint on them, worst comes to the worst I'll just get a slim case to put over it.
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This!
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CZ Eddie said:
Hmm, black 32GB here. No case ever used.
Not a single scratch or chip or flake of paint lost yet.
I've got a skin that's been sitting in the mailing package for a couple weeks now.
I've been too lazy to put it on.
I may have to think about doing that soon.
Click to expand...
Click to collapse
I have ZERO issues with the hardware or software. I think people are having one off situations. Out of the millions of phones out there; there are only a few reporting issues like this.
I had mine since they went live (at BestBuy) and have yet to experience any issue. And I only have a hard case to cover the sides. The top and botton have no protection...
So to those with issues... Do you keep your keys in the same pocket as phone? Could something be rubbing it the wrong way?
I always keep my phone in my left front pocket withe nothing else in it.
Is this happening with a case on your device...?
Sent from my Pixel XL using XDA-Developers mobile app
it's in a pocket on it's own and it's not only the chips on the hard corners it's wear on some of the smoother corners as if it has been rubbed off. I do work in the building industry so it will come into contact with some abrasive materials in my pocket but it's the first phone I've had this issue with, but then it's also the first phone I've had with so much metal on it, it could just come down to a mix of the larger metal surface and the paint not being finished in a durable way.
I don't use a case and never have since about the Z1, it just seems like this phone is going to force me to put it in a case before 6 months is up due to the paint wearing badly.
Not a single blemish on my paint (or glass for that matter) and my phone comes in out and of pocket many times a day, sometimes with a pocket that has a metal rivet above it that it rubs against as going in/out. Black XL 32GB
I have a bear motion on mine (waiting on nillkin nature tpu delivery), just checked to make sure, no nicks dings scratches or swirls. I put it in the same left pocket alone in every pair of pants I wear. Nothing ever goes into the left pocket, except maybe some pills. I don't stick my hands in my pockets when they are dirty or dusty.
This is anodized aluminium, having it hit against anything will scratch and ding them, as happens with anything make with the same material.

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