Phone turning itself back on and front speaker issue - Huawei Mate 9 Guides, News, & Discussion

I recently got a V30 to play around with and I have my M9 OFF sitting on my bookshelf, but every morning, my alarm goes off on it. It's turning itself back on for what I'm assuming is the alarm because the battery life is still good. Cool feature if you phone shuts off for some reason, but I got a feeling its more a bug than anything else. It also means the phone isn't really shutting down 100% which I find odd. Anyone else happen to notice this?
I use Bluetooth mainly so I'm not sure if this has been an issue or not, but phone calls on the front speaker almost sound like the speaker is blown, but while playing games or listening to music the speaker sounds just fine. I'm at a loss on that one. It's not terrible, it just sounds off.

DOTC said:
I recently got a V30 to play around with and I have my M9 OFF sitting on my bookshelf, but every morning, my alarm goes off on it. It's turning itself back on for what I'm assuming is the alarm because the battery like is still good. Cool feature if you phone shuts off for some reason, but I got a feeling its more a bug than anything else. It also means the phone isn't really shutting down 100% which I find odd. Anyone else happen to notice this?
I use Bluetooth mainly so I'm not sure if this has been an issue or not, but phone calls on the front speaker almost sound like the speaker is blown, but while playing games or listening to music the speaker sounds just fine. I'm at a loss on that one. It's not terrible, it just sounds off.
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Do you plug in your phone when you go to sleep? Thats the only thing I can think of. The speaker issue, could it be a carrier issue? Maybe the mate has got jealous of the V30.
By the way how do you compare the two phones (other than the V30 DAC power)?

justthefacts said:
Do you plug in your phone when you go to sleep? Thats the only thing I can think of. The speaker issue, could it be a carrier issue? Maybe the mate has got jealous of the V30.
By the way how do you compare the two phones (other than the V30 DAC power)?
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The M9 is unplugged and sitting on my bookshelf. When it does start back up on its own, it must be right before the alarm because the battery is usually only a few % down from the last time it started up on its own.
I doubt the speaker is carrier based, but it maybe a bad signal just causing the speaker to vibrate, but.. I've never really had that issue with any other non-tmo phone.
The phones aren't even the same if you ask me. The Mate 9 still has my heart, but there are somethings about the V30 that work better and some not. I could probably write a small novel about the things I love and hate about the M9, but I'm guessing I'll fire it back up sooner than later. If I need to RMA because of the speaker, at least I have the V30 to keep me going.

If you got the V30 up and running, Have you done a factory reset on the mate?

justthefacts said:
If you got the V30 up and running, Have you done a factory reset on the mate?
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Havent seen a reason too.. the Mate 9 starting up on it's own has to be because of the alarm, but I'm not sure if anyone else noticed the behavior. The speaker thing is hardware or maybe thats just how it sounds and I'm not used to it. I was hoping the Oero update would show up soon, I planned on resetting it then.

Related

Speaker problem

Hey guys,
its been one hell of a ride with my HD2 and its not looking good. Several days ago my HD2 started to act up when i'm talking on speakerphone with cackles sounding like it has been blown. It then starts to lose its volume growing increasingly lower and lower until i can barely hear my speakerphone even when trying to play music and the speaker phone pressed against my ears on max volume. Strange huh? it gets weirder. Today I've finally had it and called customer service. They are sending me another one and ill have to ship the one off when the newer one comes. But out of boredom, I wanted to test out this phone again and see if i can manage to make it work but the speakerphone has completely gave out. No super low volume no nothing from the speakerphone but i heard my music pretty loudly. Strangely enough it came out from the regular front speaker with abnormally loud volume. For a second i thought my speakerphone has came back to life. But now my music, my ringer, everything that has sound comes from the front speaker instead of the speakerphone. Anyone have any similar experience? But to be honest, this sucks big time - _ -
never heard of it, but i have a problem with my rear speaker die before and T-mobile CS sent me the replacement HD2 within 3 days.
did you try hard reset or master reset
yah i've tried the hard reset and the factory reset from the setting>security>factory reset menu many many times actually but same result. I even went as far as update my 2.10 rom to 2.13 but same thing. I have actually just rebooted phone and now the sounds seem to be ported back to my messed up speakerphone now. muffled cackling with super low volume even on max.
I went ahead and got the 1.99 for extended warranty as i think this problem might happen again to the next phone i receive. How is your new one by the way? any problems so far as far as the speakers are concerned? My first HTC experience isn't such a great one. HTC "quietly brilliant". much too quiet in my opinion.
My HD2 has the same issue. Sounds like the speaker was blown. Called T-Mobile and they are sending out a replacement.
so far the replacement phone is working great, you have 12 month warranty from HTC/T-Mobile.

Volume issues; blown speaker???

I just received a replacement dINC because I was having several issues with my original phone. I've noticed that my replacement has a terrible volume capacity. I turn it all the way up and it's still quiet. My original phone was so loud when I would receive calls and notifications. Is there a possibility that a speaker could be blown? Anyone else experiencing these issues?
I have the one from release and i think mine is blown also. But mine isn't low it sounds garbled. take the back cover off and see if yours has a little screen over the speaker spot. It should be right above the magnet
Bern612 said:
I have the one from release and i think mine is blown also. But mine isn't low it sounds garbled. take the back cover off and see if yours has a little screen over the speaker spot. It should be right above the magnet
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My phone is also from the release and it is very garbled. It seems if you search Google alot of HTC phone end up with blown speakers. I am getting a replacement this week.
trombone dixie said:
I just received a replacement dINC because I was having several issues with my original phone. I've noticed that my replacement has a terrible volume capacity. I turn it all the way up and it's still quiet. My original phone was so loud when I would receive calls and notifications. Is there a possibility that a speaker could be blown? Anyone else experiencing these issues?
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I'd do a factory reset and see if it remains the same.

Pop noise when receiving a Notification

I just got my moto x Pure a few days ago and i noticed when i receive a text message i get this pop noise after the notification sound stops playing. I went in the settings to change the notification sound and as im switching between them they all have a pop noise always after there done playing or sometimes before playing. If i try to change the ring tone it doesn't happen, they start and end fine with no pop noise. I remember having a similuar issue with my nexus 4 and to remedy the situation i would disable touch sounds and vibration but it doesnt seem to help with this phone.
Someone on reddit said he had the same issue. Anyone else experience this ?
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
robjbw said:
Yep. Happens on my too. It's the speaker going online and standby. Happens on all phones, but in Moto X Pure is loud and noticeable. Cheap speaker? Don't know. Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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i adjusted the bass in the audio equalizer and it seems to help with ring tones like the zeta, at least i think it did.
I dont get the pop noise when i play a youtube video or listen to google music, so its weird to me.
robjbw said:
Also on my, when playing the tone "Zeta" I get bad speaker crackling noise. Specially when volume is high.
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Thank you for posting this. Now I know I'm not the only one with the problem. I was worrying I'd have to do an RMA, but maybe this'll be fixable with a software update.
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
carlz28 said:
Didn't even notice the crackling until I specifically listened for it. Now I can't unhear it. Ughh! This is going to drive me nuts. Similar issue with my N6. Playing music or videos there is no problem. Just notifications and ringtones.
Sent from my XT1575 using Tapatalk
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I don't want to highjack the thread, so we should probably move here to discuss crackling: http://forum.xda-developers.com/moto-x-style/help/bad-speaker-crackling-t3200536
The speaker crackling and pop noise after notifications may be seperate issues
ciproxr said:
The speaker crackling and pop noise after notifications may be seperate issues
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Pretty sure they are. I have both though. I notice the pop very easily at night. I have a few apps set to priority, so they'll ring even when I'm sleeping. Last night I got a couple notifications and definitely heard an audible pop about a second after the tone stopped playing. It seems like it happens when power is being cut to the speaker.
My Nexus 6 had similar QC issues. The phone stopped detecting SIM cards about a month after I bought it. Moto sent me a replacement which I sold because it was NIB. Beginning to worry that Lenovo is cheaping out a bit too much on their flagships.
I don't have my phone in hand yet so...has anyone tried some third party ringtones or notifications? The reason I ask is because I imagine it's possible that the default recorded sounds may have some type of silent space after the "music" or the sound stops causing this. Maybe somebody can try a few home made ones to see if it still happens.
Yes i tried third party notification sounds. Same thing happens
Anyone else affected by this bug
Getting the pop noise as well. It's very noticeable. I'll hold off for awhile and see what Moto does about the issue.
I've got it as described above. Sounds like power coming on and then cutting off. Reminds me of powering on and off an old boombox from the 80's.
Sent from my XT1575 using Tapatalk
I have no POP noise at all. As I said before I think it has to do with the earliest batches that were delivered. Even though I ordered on the second day of pre-order I received mine several days after many others. Maybe I got mine from a second, or later batch?? No speaker distortion either even at full volume!
Decided to return it and get another one. Maybe I just got one of the bad batches. I also had a small scratch on it right out of the box. Would've ignored the scratch if everything else was good... but I can't unhear the speaker crackles and pop.
waiting now for return authorization for this problem, which is a little hairy because I'm not the original owner. I do have the receipt though--shouldn't the warranty transfer?
That pop noise very noticable when using viber...
Also try to press keyboard keys and put the speaker closer to the ear... Its like speakers are turn on/off ...
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
jayochs said:
yeah, it's the amplifier shutting off. happens on crappy laptop soundcards too usually. pretty much all of them have it.
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Maybe with custom kernel it could be fixed?
perhaps, but who knows anymore. lol
Sent from my Moto X Pure Edition

Another Bluetooth issue thread.

Poor Audio over Bluetooth, Poor overall BT reception.
I thought it was my device and sent it back to google, they sent me a replacement and it has the same issue, if im streaming music to any device (Headphones, Speaker, Car Stereo) and cover the top of my phone its like im almost going out of range and the audio goes choppy or off, remove my hand and the audio returns to normal. Google said they have never heard of this issue before and are convinced a third device will solve the issue, i doubt it unless they have a revision 2 model.
Its not just audio, i have a watch that gets notification on the go, same thing, if the top gets covered my watch often says disconnected, take the phone out and within 20 seconds it reconnects.
Clearly there is an issue with BT on this phone, no software update (inc. N preview) addresses it, google seems unaware or uninterested in the problem, i would have addressed it a long time ago but i have been holding out for a fix before i realised how easy it is to replicate the problem.
I also have issue with it. I pair my headphones Phillips Tapster and all I hear is non-stop choppy sound(every few seconds a spike). In the beginning I thought my headphones were giving problems, but it is not the case, becase I have a few other Androids and all work fine. So it is the 6P.
Unfortunately I couldn't find a solution which I can share. I only can share what won't work in my experience:
- Factory reset(wipe);
- Return to stock if custom ROM is used;
- Changing ROMs;
- Killing all other apps except the one which uses the device currently;
- Switching off other communication services like wi-fi;
DJorgio said:
Poor Audio over Bluetooth, Poor overall BT reception.
I thought it was my device and sent it back to google, they sent me a replacement and it has the same issue, if im streaming music to any device (Headphones, Speaker, Car Stereo) and cover the top of my phone its like im almost going out of range and the audio goes choppy or off, remove my hand and the audio returns to normal. Google said they have never heard of this issue before and are convinced a third device will solve the issue, i doubt it unless they have a revision 2 model.
Its not just audio, i have a watch that gets notification on the go, same thing, if the top gets covered my watch often says disconnected, take the phone out and within 20 seconds it reconnects.
Clearly there is an issue with BT on this phone, no software update (inc. N preview) addresses it, google seems unaware or uninterested in the problem, i would have addressed it a long time ago but i have been holding out for a fix before i realised how easy it is to replicate the problem.
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I can confirm this.
I get this as well. I can't put the phone in my pocket if I use Bluetooth headphones. I've tried different headphones, both factory M and N preview.
Mines not that bad. It used to stutter every minute or so but I turned off Bluetooth/WiFi scanning and fixed that problem. But now it just decided to start getting all staticy when the screen is turned on. Either by me text or phone calls. Haven't figured out why it's only happening at that time
r1nstang said:
Mines not that bad. It used to stutter every minute or so but I turned off Bluetooth/WiFi scanning and fixed that problem. But now it just decided to start getting all staticy when the screen is turned on. Either by me text or phone calls. Haven't figured out why it's only happening at that time
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What happens when you cover the top of your phone with your hands, does the audio start cutting out?
DJorgio said:
What happens when you cover the top of your phone with your hands, does the audio start cutting out?
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nothing happens at all. no change in sounds, no stuttering in play.
I did another FDR the other day. got everything installed again turned off wifi/bluetooth scanning and wifi itself (since im not at home) and works perfect. no skipping or stuttering at all. even the 5 seconds of stutter is gone when the screen turns on. hopefully it stays this way
running Ressurection remix m 5.6.9-20160614
I have the same problem on my car sound system (mazda 2 2016). I found a solution. I turn on the N6P bluetooth before turning on the car system (in my car it turns on when I turn on the car at the same time). When I have the N6P's bluetooth on before turning on the car I have a good conection at 100% of the times. When I forget to turn on the N6P's bluetooth before turning on the car I have a bad conection at 50% of the times.
I hope this could work on your sound systems.
DJorgio said:
Poor Audio over Bluetooth, Poor overall BT reception.
I thought it was my device and sent it back to google, they sent me a replacement and it has the same issue, if im streaming music to any device (Headphones, Speaker, Car Stereo) and cover the top of my phone its like im almost going out of range and the audio goes choppy or off, remove my hand and the audio returns to normal. Google said they have never heard of this issue before and are convinced a third device will solve the issue, i doubt it unless they have a revision 2 model.
Its not just audio, i have a watch that gets notification on the go, same thing, if the top gets covered my watch often says disconnected, take the phone out and within 20 seconds it reconnects.
Clearly there is an issue with BT on this phone, no software update (inc. N preview) addresses it, google seems unaware or uninterested in the problem, i would have addressed it a long time ago but i have been holding out for a fix before i realised how easy it is to replicate the problem.
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Click to collapse
I have tried 3 replacement phones and each time I speak with Google they inform me that they are not aware of any BT issue. Bull****! I can't wait to get rid of this phone. I have the same issues you have related to BT.
r1nstang said:
nothing happens at all. no change in sounds, no stuttering in play.
I did another FDR the other day. got everything installed again turned off wifi/bluetooth scanning and wifi itself (since im not at home) and works perfect. no skipping or stuttering at all. even the 5 seconds of stutter is gone when the screen turns on. hopefully it stays this way
running Ressurection remix m 5.6.9-20160614
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Thanks, i tried fresh install of mentioned ROM and disabled scanning and the issue remains but glad to hear yours is ok now.
caalca said:
I have the same problem on my car sound system (mazda 2 2016). I found a solution. I turn on the N6P bluetooth before turning on the car system (in my car it turns on when I turn on the car at the same time). When I have the N6P's bluetooth on before turning on the car I have a good conection at 100% of the times. When I forget to turn on the N6P's bluetooth before turning on the car I have a bad conection at 50% of the times.
I hope this could work on your sound systems.
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Thanks but i rarely turn off BT, its always available but i did go and try combinations of having it off or on pre connection and no difference, still my phone acts like the BT signal is too weak if i move around.
V4cc4r0 said:
I have tried 3 replacement phones and each time I speak with Google they inform me that they are not aware of any BT issue. Bull****! I can't wait to get rid of this phone. I have the same issues you have related to BT.
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Click to collapse
Thanks for confirming, im not holding any hope on the 3rd replacement either, I have had a lot of nexus devices over the years and this BT issue is unique and driving me nuts and really making me think twice about the new upcoming replacement in Q4, especially if its made by Huawei. Ive also noticed the chassis has started to buckle near the volume buttons.
well for some unknown reason the stutter when screen comes on came back. worked fine on bluetooth all weekend. then this morning i go to use my LG 850 BT headphones...and bam...stuttering. maybe LG pissed off Hauwei and they decided to cause issues with all LG items hahahaha
r1nstang said:
well for some unknown reason the stutter when screen comes on came back. worked fine on bluetooth all weekend. then this morning i go to use my LG 850 BT headphones...and bam...stuttering. maybe LG pissed off Hauwei and they decided to cause issues with all LG items hahahaha
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Apparently all CM based ROMs has the stutter issue when screen is turned on when streaming, something to do with the AudioFX, im back on AOSP ROM, no issue with screen on but still have issue when covering the top of my phone or putting in my pocket. sux.
DJorgio said:
Apparently all CM based ROMs has the stutter issue when screen is turned on when streaming, something to do with the AudioFX, im back on AOSP ROM, no issue with screen on but still have issue when covering the top of my phone or putting in my pocket. sux.
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Click to collapse
thanks for that. i hadnt heard it was a CM issue. gonna install PA6.0 within the next couple days

Slight click when speaker turns on?

Has anyone noticed when you launch an app, and the speaker starts, it makes a little click sound? Is this normal? Is it just the speaker turning on? I'm a bit paranoid now since I first thought the speaker was bad, but then compared it to my G3, and now really like it better, but I do notice the ever so slight "click/pop" right before sound starts to come through the speaker. It even kind of does it when the sound stops, and the speaker turns off, but it's much less turning off than when it starts.
Nobody who viewed this thread has a G4 Play that can say yes or no? Can someone please check their phone before I return mine as defective. Just listen close to the speaker, and open an app that plays sound (IE: games), or open YouTube, and start a video. Does the speaker make a slight click sound right before any other sound? Like the speaker is turning on before playing the sound/music/audio? I would hate to return the phone, get a new one, and find out the new one does the same thing as it is normal for all G4 Play phones.
Thanks to all who help test their own for me. Great community this is.
Yes, mine does a faint click as well.
PavelBronco said:
Yes, mine does a faint click as well.
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Click to collapse
Thanks for your input. Yeah, it's not really noticeable unless it's really quiet, or the phone is up close to my face. I have kind of bad OCD, and when I first heard it, it bothered me, but now I don't really notice at all. I guess it's just the way the speaker works.
It's normal, it needs to wake up the driver so it probably catches some noise from one of the electronic components related.
Said click can also be heard on Bluetooth. If I have my Moto Surround connected and no music playing, I'll hear a hiss every so often while browsing Twitter. Probably a software-side effect (like the aforementioned driver suspicion).
Nope.

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