Related
Hello. Well have this last update for our devices official from samsung. And I thought on helping samsung perfecting it. So in order to so that I think we should make this thread where we all together say wich are the bugs we found. I find already 2 bugs on the email app wich leads to a lot of wakeup calls, makes the phone use alot cpu and force closes when we touch on priority mail. There are other bugs wich people found here so I think we should list them.
Rules are simple, if you find a bug, report here and say how to replicate it. We together see it, and list here to report to samsung. Also suggestions to make things better. (of bugs or things you think that could be better)
Since they give us a ROM. At least a perfect well done one. What do you think? They need happy costumers. Or well go elsewhere.
Ps: if you can leave logcat, I'll leave on the email all log cats attached to each bug
List of bugs:
The Email app crashes when the general options, and priority email sections are accessed.
Buggy Microsoft Exchange integration. It seems to use an excessive amount of resources causing battery drain. This problem only seems to exist within the default Email app.
Smart stay not working properly.
Samsung keyboard's gesture typing is unable to properly detect and type the whole word.
Swype Keyboard won't automatically insert a space (I don't think this is a bug due to the text field being an address bar)
Sometimes, lock screen is unresponsive.
In the app drawer, when the apps are sorted alphabetically, then as downloaded apps it crashes Touchwiz Home.
In Car Mode, TalkBack is not functioning and is very unresponsive.
Google Maps and Samsung Push Services uses an excessive amount of battery when it is not used.
Throughout the OS, there are issues with stuttering and lack of responsiveness.
Wi-Fi connection often freezes after deep sleep of around 10 - 15 minutes ("Keep Wi-Fi on during sleep" is set to "Always"). Wi-Fi notification icon shows that it's connected, but no data can be sent or received. (Only solution found so far is to manually disconnect and reconnect.)
In the camera, there is a reddish blemish on the center when the camera is used in low-light situations(I believe this is a hardware issue.)
Project Butter seems to be improperly implemented.
Unable to use the handwriting function on the Samsung Keyboard because it force closes.
Nasty color banding
After reboot , changes made in launcher menu will go back to how it was in begining (for example Folders created, disapear, or just the apps inside it, will be offside)
Suggestions list:
Music Controls (most members suggest this)
Lock screen more costumizable with possibility of more than three icons, something new I found ugly the way we unlucky the screen. (votes?)
Quick reply as cm has (i find this really useful, votes?)
Option to set if we want zoom in or zoom out option in the rear of the phone while browsing
in powermore , on the browser, instead of blue, an option to keep the white.
More sms before converting to mms, or if possible a manual option for that.
Lockscreen sometimes unresponsive, and the hand writing (?
Sent from my GT-I9100 using xda premium
Messaging app and contact need optimization they are laggy
Sent from my GT-I9100 using xda app-developers app
Samsung Keyboard Swype wont type all word .
Swype Keyboard wont auto space in browser only
Smart Stay doesn't work at all. and yes I have it turned on.
Sometimes lock screen is not responsive.
Change app view to alphabetical list then click the down arrow for downloaded app will force close TW.
Car Mode there is no talk back ( IE Would would you like me to do ) and very unresponsive.
Make sure to complete at leased 5 of the 7 steps on dropbox getting started to get your 50GB ( http://forum.xda-developers.com/showthread.php?t=1726160 )
Used Mobile Odin to Flash and Got Root
Thats all I can think of for now
Awful dark-grey notification bar.
RAM management isn't good like ICS I've noticed
Please try leave some evidence. I want to make an good written email for them. Let's collect bugs for a week and report. And do it again and again on the following days. Mainly bugs wich FC
Sent from my GT-I9100 using Tapatalk 2
sometimes i cnt install apps from sd card when open source is clicked restarted and working fine till now..
sometimes when wifi is on lockscreen becomes unresponsive...
hope official release will be around the corner and will be free of bugs...
Anyone here has working the smart stay?
Don't forget if you have same bugs as others, quote it and say I have this bug also. This is to try see if is something we've done ourselfs or something of samsung
Sent from my GT-I9100 using Tapatalk 2
jgcaap said:
Anyone here has working the smart stay?
Don't forget if you have same bugs as others, quote it and say I have this bug also. This is to try see if is something we've done ourselfs or something of samsung
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Yeah, working perfectly here.
kicksilver said:
Yeah, working perfectly here.
Click to expand...
Click to collapse
Hmm 3 users don't have this working well. Neither me. I'll list as a bug. Let's see how many have this working
Sent from my GT-I9100 using Tapatalk 2
jgcaap said:
Hmm 3 users don't have this working well. Neither me. I'll list as a bug. Let's see how many have this working
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
it works fine for me...but direct all function doesnt work for me though....i havent seen anyone talking bout direct call thing so i guess its only me...
kisssin said:
it works fine for me...but direct all function doesnt work for me though....i havent seen anyone talking bout direct call thing so i guess its only me...
Click to expand...
Click to collapse
Is working great for me that option. Try deactivating and activate again.
Sent from my GT-I9100 using Tapatalk 2
Good idea!
Indeed, the dark grey notification bar seems not right.
Also, the lock screen doesn't always work...and music controls aren't there yet.
The screen stays on when you leave it on the table..it sometimes registers a face when it's not there.
fejth said:
Good idea!
Indeed, the dark grey notification bar seems not right.
Also, the lock screen doesn't always work...and music controls aren't there yet.
The screen stays on when you leave it on the table..it sometimes registers a face when it's not there.
Click to expand...
Click to collapse
Thanks
And when is, inclined? I'll test this after sleep 7 am. Lol hope we sort this well hehe
Sent from my GT-I9100 using Tapatalk 2
Battery battery & battery.
rajarshi10 said:
Battery battery & battery.
Click to expand...
Click to collapse
This is not a bug. Use better battery stats to see what problem you have. I was able to get 6 hours of scree, time with standard battery
Sent from my GT-I9100 using Tapatalk 2
copytec said:
Samsung Keyboard Swype wont type all word .
Swype Keyboard wont auto space in browser only
Smart Stay doesn't work at all. and yes I have it turned on.
Sometimes lock screen is not responsive.
Change app view to alphabetical list then click the down arrow for downloaded app will force close TW.
Car Mode there is no talk back ( IE Would would you like me to do ) and very unresponsive.
Make sure to complete at leased 5 of the 7 steps on dropbox getting started to get your 50GB ( http://forum.xda-developers.com/showthread.php?t=1726160 )
Used Mobile Odin to Flash and Got Root
Thats all I can think of for now
Click to expand...
Click to collapse
Top 4 points mentioned above and also higher battery consumption
fejth said:
Good idea!
Indeed, the dark grey notification bar seems not right.
Also, the lock screen doesn't always work...and music controls aren't there yet.
The screen stays on when you leave it on the table..it sometimes registers a face when it's not there.
Click to expand...
Click to collapse
Yes my screen stays on also
Sent from my GT-I9300 using xda premium
---------- Post added at 08:20 AM ---------- Previous post was at 08:18 AM ----------
I noticed that the unlock screen very sensitive but harder to open?
Sent from my GT-I9300 using xda premium
After Upgrade to 4.1.2 my battery cany chrage more then 67%
i have updated to JB 4.1.2, 2 days back but i am facing a strange problem. My battery is not charging more than 67% even charging for more than 5 hours. its becoming HOT and after 67% its not charging more .. it is OK on all other Stock and Custom ROMS.
So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]
emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?
ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup
Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.
Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.
Sent from my SM-N910T using XDA Free mobile app
tommason1968 said:
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
While you're waiting for our thoughts, why don't you tell us yours?
I concur
Battery life seems to be sucking!
Gonna reformat my sdcard & then put my media on it & see if that helps before having to do a factory reset.. used to get 2-2.5 days our of a charge now this battery prediction add-on is saying 10 hours left on a battery I just put in an hour ago. Completely stock & not rooted, so backups are a pain & Helium apparently isn't 100% so that option seems pointless. Suggestions?
Camera focuses soooo much better now.
i0423x said:
Camera focuses soooo much better now.
Click to expand...
Click to collapse
mine also.. that was on my list of things i disliked about this phone and it seems loved.
Google Smart Lock is a welcomed feature.
No carrier IQ
DigitalChris602 said:
While you're waiting for our thoughts, why don't you tell us yours?
Click to expand...
Click to collapse
Don't have any
Sent from my SM-N910T using XDA Free mobile app
Camera is better. OS is smooth and snappy. Only issue I've had was "Samsung keyboard" force closing. Happened 3 times today. Twice with Facebook messenger and once with in the stock text app.
Sent from my SM-N910T using XDA Free mobile app
Long press on Power button no longer brings up volume options (sound, vibrate, silent). [emoji107] [emoji26]
Sent from my SM-N910T
Not sure yet -
I haven't noticed any issues with Maps. I kinda like the new swipe on the lock screen to swipe to the phone dialer. I don't like taking away the audio controls on the power button screen. Love the fast camera focus (didn't know about that till I read this thread).
For whatever reason I can't seem to find the trusted devices thing for my FitBit...
EDIT:
Scratch that. Gotta enable SmartLock in the security settings.
Do you guys recommend a complete reset?
My most wanted feature was the combined security lock screen (Finger lock, PIN, etc) and I can't seem to find a way to enable it here.
I don't like the new lock screen notifications now. I don't need to see my BT devices and Ultimate Rotation Control on my lock screen. I'm fine with the missed calls, texts and emails but not with the others taking up unnecessary screen space.
Anyone know how to get them to show back up in the notification bar up top?
I like the camera, UI changes, look, etc. Overall system seems quicker. I have not had any issues so far but it has been less than 1 day of usage. I did notice the battery discharged quickly at first, however it seems that the battery drain is leveling off after a while.
I always used the stock messenger app. I really don't like all the orange. I'm trying alternatives now. So far textra is nice with black background
Calls don't work with android auto.
You guys tried benchmarks? Look antutu, is extremely low!! :/
Hi,Guys how can i get notification on my lock-screen i have them enabled etc but they do not show on the lock-screen any ideas will be really appreciated
Notifications only work with magazine block screen
Sent from my ALE-L21 using XDA-Developers mobile app
Fedroid said:
Notifications only work with magazine block screen
Sent from my ALE-L21 using XDA-Developers mobile app
Click to expand...
Click to collapse
is it a theme?how do i enable it ?
You can give this a try - http://forum.xda-developers.com/showthread.php?t=2641557
The app hasn't been updated by the dev in ages but it still works, even with marshmallow.
bumjrah said:
You can give this a try - http://forum.xda-developers.com/showthread.php?t=2641557
The app hasn't been updated by the dev in ages but it still works, even with marshmallow.
Click to expand...
Click to collapse
Did you get the marshmallow on the p8 lite ?I will try the app really sorry for the trouble caused
Bilal_Habib said:
is it a theme?how do i enable it ?
Click to expand...
Click to collapse
Execute themes app and choose default theme.
That is all.
Fedroid said:
Execute themes app and choose default theme.
That is all.
Click to expand...
Click to collapse
I use default theme and nothing Changers on lock screen plus I have. No theme by the name or even saying magazine and other help will be appreciated
I don't know if you are on MM yet but I noticed that there is a thing under App's (on MM) in settings where you can set what apps draw over e.g.. facebook chat bubbles. I think if you enable your apps that you want notifying you on lock-screen to draw over mode then it may show on lock-screen. Its working so far for my weather updates from google app... I could be entirely wrong and I am using a fairly wonky build of MM but I just thought I would offer my insight Best of luck bud.
Horacio55555 said:
I don't know if you are on MM yet but I noticed that there is a thing under App's (on MM) in settings where you can set what apps draw over e.g.. facebook chat bubbles. I think if you enable your apps that you want notifying you on lock-screen to draw over mode then it may show on lock-screen. Its working so far for my weather updates from google app... I could be entirely wrong and I am using a fairly wonky build of MM but I just thought I would offer my insight Best of luck bud.
Click to expand...
Click to collapse
I am not on marshmallow as yet waiting for the Ota
I'm sure MM will fix that for you bud!
I do know the struggle, waiting on OTA's for us in New Zealand is painful. On top of the fact that before I went MM I wasn't getting notifications at all, calls missed cause it wasn't bringing the call screen up...all sorts of havoc.
Worst comes to worst you could try factory restore, then do the theme thing that other guy mentioned. You should technically have a default, it's weird you are missing it.
Horacio55555 said:
I'm sure MM will fix that for you bud!
I do know the struggle, waiting on OTA's for us in New Zealand is painful. On top of the fact that before I went MM I wasn't getting notifications at all, calls missed cause it wasn't bringing the call screen up...all sorts of havoc.
Worst comes to worst you could try factory restore, then do the theme thing that other guy mentioned. You should technically have a default, it's weird you are missing it.
Click to expand...
Click to collapse
Let's hope I tried all that never work the phone is basically brand-new confused why!I managed to find under themes to download but when I download .Same thing lol
Try Next Lock screen from microsoft:
https://play.google.com/store/apps/details?id=com.microsoft.next
Hi guys, I have a big problem with ZTE Axon 7,
I got the chinese version with Google Launcher and I noticed that I'm not getting notifications properly. It's really annoying , for example when I get an email on Gmail I get the pop up and hear the sound, that I got an email, but when I receive a message on Messenger, or on Viber, the phone do nothing, it's like it's in deep sleep or I don't know, somehow Gmail brings me the notifications but messenger and other applications not, even facebook missing to notify me sometimes that I got a post on my wall or someone replied on my comment.
Everytime I have to reopen the apps every one of them to get notifications, and I noticed that about 1 hour later ZTE somehow close them automatically, in the MI Assistant I set Viber and Messenger to auto-run, but still nothing, what should I do? I don't get notifications. I tried to turn off every Power Saving setting, everything that related to power saving is turned off, I even disallowed the deep sleep for these applications but still nothing, factory and cache reset and still nothing.
Zoriak22 said:
Hi guys, I have a big problem with ZTE Axon 7,
I got the chinese version with Google Launcher and I noticed that I'm not getting notifications properly. It's really annoying , for example when I get an email on Gmail I get the pop up and hear the sound, that I got an email, but when I receive a message on Messenger, or on Viber, the phone do nothing, it's like it's in deep sleep or I don't know, somehow Gmail brings me the notifications but messenger and other applications not, even facebook missing to notify me sometimes that I got a post on my wall or someone replied on my comment.
Everytime I have to reopen the apps every one of them to get notifications, and I noticed that about 1 hour later ZTE somehow close them automatically, in the MI Assistant I set Viber and Messenger to auto-run, but still nothing, what should I do? I don't get notifications. I tried to turn off every Power Saving setting, everything that related to power saving is turned off, I even disallowed the deep sleep for these applications but still nothing, factory and cache reset and still nothing.
Click to expand...
Click to collapse
I have the US version but I ran into this too with my MagicJack app .. You can try ... though not sure if it will help ... it seemed to help on my MJ app ... going to the recent apps list and find the app that is closing and click the little lock icon in the upper right corner.
I did this because when I cleared the list it would close MJ app and not restart like it would do on my old Samsung Galaxy S3 ... After doing that .. I noticed that it kept running when I left the phone set for a while .. it would still shut down every so often but the app itself has never been real stable so that may be the app itself crashing or something.
So if you "Lock" the apps in the recent apps section ... it may keep them running even if the phone tries to clear out recent apps after it sits for a while.
JohnOrion said:
I have the US version but I ran into this too with my MagicJack app .. You can try ... though not sure if it will help ... it seemed to help on my MJ app ... going to the recent apps list and find the app that is closing and click the little lock icon in the upper right corner.
I did this because when I cleared the list it would close MJ app and not restart like it would do on my old Samsung Galaxy S3 ... After doing that .. I noticed that it kept running when I left the phone set for a while .. it would still shut down every so often but the app itself has never been real stable so that may be the app itself crashing or something.
So if you "Lock" the apps in the recent apps section ... it may keep them running even if the phone tries to clear out recent apps after it sits for a while.
Click to expand...
Click to collapse
Thanks for your answer, but I don't find the place where I can change this setting maybe on the Chinese version the settings are different, can you provide me please a screenshot to show me where to change it? Thanks!
Zoriak22 said:
Thanks for your answer, but I don't find the place where I can change this setting maybe on the Chinese version the settings are different, can you provide me please a screenshot to show me where to change it? Thanks!
Click to expand...
Click to collapse
lol .. i may have the terminology wrong... but here is a screen shot for you. With that lock enabled even if I click "clear all" and everything disappears from the recent apps list .. MJ .. and as you see I also have Pushbullet locked .. they will continue to run and if I select the recent apps list again .. they will be in there again .. they don't actually get closed .. As I say .. this may keep them from being closed if the Axon 7 closes old recent apps when your phone is inactive for a period of time... but this is only a theory and it may not work .. it may just be that I got lucky and the programs I use keep running for some reason now .. or maybe I just don't notice that they closed and end up opening them again without realizing it.
JohnOrion said:
lol .. i may have the terminology wrong... but here is a screen shot for you. With that lock enabled even if I click "clear all" and everything disappears from the recent apps list .. MJ .. and as you see I also have Pushbullet locked .. they will continue to run and if I select the recent apps list again .. they will be in there again .. they don't actually get closed .. As I say .. this may keep them from being closed if the Axon 7 closes old recent apps when your phone is inactive for a period of time... but this is only a theory and it may not work .. it may just be that I got lucky and the programs I use keep running for some reason now .. or maybe I just don't notice that they closed and end up opening them again without realizing it.
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I tried out the idea that you gave me, no results at all, something is not good in ZTE software, or it's my phone, hope someone can give me a feedback why is this happening with my phone. ZTE A2017. It's really annoying, I have a phone for 400$ and it's not giving me notifications at all, how am I supposed to enjoy being online if I have to check everything everytime manually.
Zoriak22 said:
I tried out the idea that you gave me, no results at all, something is not good in ZTE software, or it's my phone, hope someone can give me a feedback why is this happening with my phone. ZTE A2017. It's really annoying, I have a phone for 400$ and it's not giving me notifications at all, how am I supposed to enjoy being online if I have to check everything everytime manually.
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Ok here is something else .. may be odd but may be an issue... have you checked to make sure that you have sounds set to your notifications. There is an option for 'none' so just verify that you have a sound associated with your notifications.... another thing you can check is Settings >Sounds and Vibrations > Do not disturb and make sure this is off... or if you use this feature ... it should show an icon at the top .. make sure that icon isn't there .. I have heard of people saying that the do not disturb doesn't turn off like it is supposed to sometimes .. so if you use it .. and its suppose to turn off at say 6am .. make sure its shutting off ...
If that isn't it... let me clarify something... when you say you aren't getting notifications ... are you getting them but just not getting a sound to let you know you are getting them ... or are you not getting notifications as in ... you have to manually go into an app like your email and check manually for new mail because it isn't giving you any notifications that you have mail. ... basically are you just not getting 'notified' of notifications ... or are you not getting the actual notifications themselves from your apps... (nothing shows up in the notification section/lock screen)
JohnOrion said:
Ok here is something else .. may be odd but may be an issue... have you checked to make sure that you have sounds set to your notifications. There is an option for 'none' so just verify that you have a sound associated with your notifications.... another thing you can check is Settings >Sounds and Vibrations > Do not disturb and make sure this is off... or if you use this feature ... it should show an icon at the top .. make sure that icon isn't there .. I have heard of people saying that the do not disturb doesn't turn off like it is supposed to sometimes .. so if you use it .. and its suppose to turn off at say 6am .. make sure its shutting off ...
If that isn't it... let me clarify something... when you say you aren't getting notifications ... are you getting them but just not getting a sound to let you know you are getting them ... or are you not getting notifications as in ... you have to manually go into an app like your email and check manually for new mail because it isn't giving you any notifications that you have mail. ... basically are you just not getting 'notified' of notifications ... or are you not getting the actual notifications themselves from your apps... (nothing shows up in the notification section/lock screen)
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I think i founded the solution you have to go Options>Power Manager>Power management for apps> and disable every slider for the apps that you want to use and the most important step REBOOT THE DEVICE. I did it today morning this change, and nothing happened, but now I rebooted my device, and it seems to work. I get the notifications immediately when I write a message to myself from another phone, thanks JohnOrion for taking time to help!
You can turn off in the MI Assistant the lockscreen background app close feature in the accelator menu, I think you have to turn that off too.
JohnOrion said:
Ok here is something else .. may be odd but may be an issue... have you checked to make sure that you have sounds set to your notifications. There is an option for 'none' so just verify that you have a sound associated with your notifications.... another thing you can check is Settings >Sounds and Vibrations > Do not disturb and make sure this is off... or if you use this feature ... it should show an icon at the top .. make sure that icon isn't there .. I have heard of people saying that the do not disturb doesn't turn off like it is supposed to sometimes .. so if you use it .. and its suppose to turn off at say 6am .. make sure its shutting off ...
If that isn't it... let me clarify something... when you say you aren't getting notifications ... are you getting them but just not getting a sound to let you know you are getting them ... or are you not getting notifications as in ... you have to manually go into an app like your email and check manually for new mail because it isn't giving you any notifications that you have mail. ... basically are you just not getting 'notified' of notifications ... or are you not getting the actual notifications themselves from your apps... (nothing shows up in the notification section/lock screen)
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You can also check something else by clicking your volume button and when you see the volume section come on your screen press the little down arrow and make sure that the notification section has volume set on it and isn't muted.
---------- Post added at 09:38 PM ---------- Previous post was at 09:35 PM ----------
Zoriak22 said:
I think i founded the solution you have to go Options>Power Manager>Power management for apps> and disable every slider for the apps that you want to use and the most important step REBOOT THE DEVICE. I did it today morning this change, and nothing happened, but now I rebooted my device, and it seems to work. I get the notifications immediately when I write a message to myself from another phone, thanks JohnOrion for taking time to help!
You can turn off in the MI Assistant the lockscreen background app close feature in the accelator menu, I think you have to turn that off too.
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ahh .. the bell thing.. yeah i got rid of that as soon as it was possible I don't think that the US version has MI Assistant .. you are the second person that mentioned it and I don't see that anywhere on my phone and I did a google play on it and it said its not compatible with my phone....
glad you were able to work it out
I'm running into this same issue. Just got my phone two days ago and loving it. However, every so often throughout the day it goes into some sort of deep sleep and none of my notifications come through. I've been missing new emails and hangout messages until I unlock the screen and manually refresh.
This is not a case of not hearing notifications, when I open the Gmail app, it doesn't even display the new messages until I manually refresh it.
Seems to be totally random on when this happens. I've tried checking different power settings and such and nothing really seems to make a difference. I don't even see an option to modify the power settings for the Gmail app, it doesn't show on the list of available apps.
Anyone have any luck? If this continues to be a problem, it could be a deal breaker and will force me to return it. What's the point of having a smartphone that doesn't get emails and messages?
zeebone said:
I'm running into this same issue. Just got my phone two days ago and loving it. However, every so often throughout the day it goes into some sort of deep sleep and none of my notifications come through. I've been missing new emails and hangout messages until I unlock the screen and manually refresh.
This is not a case of not hearing notifications, when I open the Gmail app, it doesn't even display the new messages until I manually refresh it.
Seems to be totally random on when this happens. I've tried checking different power settings and such and nothing really seems to make a difference. I don't even see an option to modify the power settings for the Gmail app, it doesn't show on the list of available apps.
Anyone have any luck? If this continues to be a problem, it could be a deal breaker and will force me to return it. What's the point of having a smartphone that doesn't get emails and messages?
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I wish I could give you an answer .. right now .. I truly feel that ZTE realizes that it has made a mistake with the power and ram management .. I'm sure it has been resolved but because of the way things work .. it will probably not be a 'seen' fixed until the next major update which will include Nougat. This update should be here either this month according to Newegg .. or soon after .. it has been verified by one of the ZTE staff that Nougat is in the testing stages now but not verified that it will be out this month... so I'm hoping it wont be too much longer.
JohnOrion said:
I wish I could give you an answer .. right now .. I truly feel that ZTE realizes that it has made a mistake with the power and ram management .. I'm sure it has been resolved but because of the way things work .. it will probably not be a 'seen' fixed until the next major update which will include Nougat. This update should be here either this month according to Newegg .. or soon after .. it has been verified by one of the ZTE staff that Nougat is in the testing stages now but not verified that it will be out this month... so I'm hoping it wont be too much longer.
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Makes sense. Besides the issue with sync, I really like the phone. I love the size and feel. Speakers are truly great. I've got until January 31st to return through Amazon. I'll hang on a short bit longer and see what happens.
Only other option would be the One Plus 3t. Not sure I want to give up the front facing speakers though...
zeebone said:
Makes sense. Besides the issue with sync, I really like the phone. I love the size and feel. Speakers are truly great. I've got until January 31st to return through Amazon. I'll hang on a short bit longer and see what happens.
Only other option would be the One Plus 3t. Not sure I want to give up the front facing speakers though...
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Hopefully you will have the answer before your cut off date it looks promising that you will .. so yeah.. hang in there for a little while longer ... ZTE has been moving fast to get things working .. when you think about it and compare to other manufacturers ... their last update was only about a month or so ago and a very large update is coming very shortly .. that is pretty good in my opinion ... lol but I am coming from an ancient Galaxy S3 so this phone is incredible compared to that even with its strange quarks.
isn't the OP3t also a 1080 screen .. well i guess with this size it doesn't matter but .. lol ... I guess I like the 1440p screen
and yeah I love the speakers on this .. My nephew picked up a V20 because of its sound ... I want to compare it to this .. I bet mine sounds better than his that he paid 2 times the price for ... then again .. that would only be speaker sound .. I'm sure the DAC is actually better in that phone .. I think its like a 64bit one and ours is only 32bit .. but .. never actually followed it .. I love the sound but I'm not so into sound that I know specs of the converters and that stuff I just know the sound that comes out of my phone sounds great and the v20 doesn't have front facing speakers lol ... sorry .. I am a fanboy I guess .. fell in love with this phone .. want to see some of the issues resolved but for me .. I'm lucky .. most of the major ones people complain about don't seem to effect me.
Like not getting notifications .. my email twitch youtube and twitter all come through ... and lol geeky me .. they all get pushed fine to my Pebble watch and my desktop computer without delay .. as far as I have noticed by following the forums .. I get a lot of emails and there is also a counter on the forum that shows notifications and again .. never noticed a significant delay between the two of them and the phone will be sitting inactive for long periods of time .
I am lucky because I don't really communicate like a lot of people do on their phones .. I use it mainly for calls and to play around .. and it works better to notify me of mail than Windows .. so I don't use a lot of online services like spotify .. whatsapp .. and those type of things .. maybe this is why I;m not seeing issues ...
Just had it happen again. I didn't check my phone while watching a movie and decided to check my Huawei watch at the end of the movie. Was checking an old Google now card and all of a sudden my phone lit up with notifications of new Gmails and Pop emails pouring in. They were an hour old.
I'm not really sure what to do. I work for a small company and need my emails. I'm really torn as I really like everything else about this phone, but this might be the killer.
Any suggestions for a similar phone in this price range besides the One Plus 3t?
zeebone said:
Just had it happen again. I didn't check my phone while watching a movie and decided to check my Huawei watch at the end of the movie. Was checking an old Google now card and all of a sudden my phone lit up with notifications of new Gmails and Pop emails pouring in. They were an hour old.
I'm not really sure what to do. I work for a small company and need my emails. I'm really torn as I really like everything else about this phone, but this might be the killer.
Any suggestions for a similar phone in this price range besides the One Plus 3t?
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You might have to disable doze.
sorry to say .. I stopped looking when I decided on the Axon ... I do use BlueMail and get all my mail once I got rid of the power management and locked it in my recent apps list. You could give that program a try and see if it can get past the issue that seems to be ignoring your settings. ... I would suggest installing and setting up BlueMail and adjusting the power settings and locking it in the recent apps list .. then reboot the phone .. just to make sure all the settings take .. double check .. I have seen weird things with the power management settings then see if you still have issues getting mail ... if so .. again ..hopefully the update coming soon will solve the issue if you can wait a little bit .. I know since its business related .. its not something that can wait .... but maybe bluemail is more aggressive in its waking than gmail and maybe it will be able to get your notifications out
JohnOrion said:
sorry to say .. I stopped looking when I decided on the Axon ... I do use BlueMail and get all my mail once I got rid of the power management and locked it in my recent apps list. You could give that program a try and see if it can get past the issue that seems to be ignoring your settings. ... I would suggest installing and setting up BlueMail and adjusting the power settings and locking it in the recent apps list .. then reboot the phone .. just to make sure all the settings take .. double check .. I have seen weird things with the power management settings then see if you still have issues getting mail ... if so .. again ..hopefully the update coming soon will solve the issue if you can wait a little bit .. I know since its business related .. its not something that can wait .... but maybe bluemail is more aggressive in its waking than gmail and maybe it will be able to get your notifications out
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Good point, I meant to ask about that earlier. You had noted you don't have the problems with made me think you were using a third party app for email.
I'll check it out and see how it works out. I'm willing to give it a shot.
As for disabling Doze, not sure how to do that with the MiFavor skin on there. Doesn't seem to be a simple option for that.
zeebone said:
Good point, I meant to ask about that earlier. You had noted you don't have the problems with made me think you were using a third party app for email.
I'll check it out and see how it works out. I'm willing to give it a shot.
As for disabling Doze, not sure how to do that with the MiFavor skin on there. Doesn't seem to be a simple option for that.
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yeah maybe bluemail will help .. its very nice ... gmail would only let me link 2 accounts and wouldn't let me link my personal imap server so I still always had to deal with 2 boxes .. but with BlueMail ... I can have all my mail in one box with easy access
oh and I'm not familiar with disabling doze either .. maybe awsomjgp can enlighten us both
Was the problem solved with Android 7?
I have Android 6 on the Axon 7 and have the same problem as mentioned.
If the problem was solved by installing Andorid 7, can you tell me a good source where it is explained how to install it on the chinese version of Axon 7. Had much trouble till now. Lucky I payed just 80%€ for it... :angel:
Factory Reset
I solved the problem by doing an unintentional factory reset. After that I had a lot of truebles with Google Play Service but now it seems to be ok. Every time the phone kills some apps, it asks me if I want protect them. But can't find this action under the settings.