"Your device is not compatible" problems - Verizon Samsung Galaxy S7 Edge Questions & Answers

I've noticed that I'm unable to update a couple of apps on the store. Play store says that my device isn't compatible with the current version, which seems ludicrous because it's an updated S7 edge that seems to be otherwise working fine. Emailing devs hasn't gotten me anywhere just yet, but the issue doesn't seem to be the phone alone, because I can't send updates from the web store (like on my desktop) either. It's as if the current version of these apps (PNC Virtual Wallet and a couple of games) really doesn't support the phone. Is that possible? No one would have retired support for the phone that quickly, would they?

Related

[Q] Can't Download Marketplace Apps Over Wi-Fi

Hey all,
Ok, so here's the setup:
Bought a (supposedly) unlocked Samsung Focus from Expansys (AT&T Branded).
Don't have a SIM for Rogers yet, so just using it on my home wireless network. I can surf the web, access the marketplace, my XBOX Live account is linked up (my avatar is displayed), etc. All good.
UNTIL...I actually want to purchase or download an app/game from the marketplace! After I click Install, I get this message:
"This item is not available from the Marketplace catalog."
This happens for *every* application, paid or free. The only way I can get apps on to my phone is to get them through the Zune software and synch, and even then I have to go through the marketplace to the app where it tells me that its already installed (even though it shows up NOWHERE on my phone), and asks if I want to install it again...which it then lets me do and voila, app is visible.
This is *really* frustrating and I can't figure out what the issue could be. Any thoughts or has anyone else experienced this?!
Thanks,
DL
I just got my Focus today and I've got the EXACT same problem. I don't have it unlocked yet, so the only thing that is the same between our two cases is that we don't have a valid sim card.
Can anyone confirm this issue?
Issue Fixed...well more Issue Disappeared
My issue went away...literally...I don't really know what I did, or that I did anything. I blogged about it here (I'm still too new to post full url's here, so its broken up): geekswithblogs .net /dlussier /archive /2010/11/23/142839.aspx, but here's the update part:
So last night I plugged my phone into my pc to charge, which brought up the Zune software. I wanted a few more apps, so I downloaded them from there. Phone synched, and I went to try my apps. I thought “What the hell”, and tried to access an app on the marketplace. This time I didn’t get the “This item is not available from the Marketplace catalogue”, I got some message about an error and a hex value.
I tried to access an app again to see if I’d still get the error message and…*POOF*…I have full access to the marketplace over wi-fi!
I have *no* idea what caused the switch, it was nothing that I did intentionally! I did notice that the prices are now higher (BeJeweled was 4.99, now 5.49), and I’m assuming its because I’m hitting the Canadian marketplace and not the US one.
Weird, yes, but its working so…yay?
lol the EXACT same thing happened to me...it just....went away? lol I'm not complaining

Why Is Netflix Refusing To Work on My TN7?

I am running Netflix version 3.9.1 build 4105 and Android 4.4.2.
When I open Netflix the program just sits and spins and spins then gives me a "Sorry we could not reach Netflix Service. Please try again later (-9)". Then I clear app data and after I do that and relaunch then I get the extremely common 15001 error (that is impossible to actually troubleshoot..).
I have read multiple people having issues with Netflix, but that was when they released a patch that broke it and I am pretty sure that isn't a common problem anymore. I have one of the apps that show network activity and all I get is random hits of like 20-30 KB/s max while trying to launch Netflix. I have tried this on two completely different networks, so I don't think it has anything to do with my network.
My device is rooted with TWRP installed, but I don't see how this could have any affect on Netflix (it never did on my old rooted Nexus 7 running Cyanogen Mod).
Is there something I can try that maybe I haven't heard yet? I even tried clearing the Google Services Framework cache/data (as this helped people in the past) and that changed nothing above. Not being able to use Netflix is a huge problem for me and I am hoping someone has run into this on our devices. I imagine Netflix is one of the most common Apps used.
Thanks for any help or ideas anyone can provide. If I need to I'll restore the tablet with Fastboot, but there is no guarantee that will work and an obvious pain if it doesn't.
Edit: Read the latest comments on Netflix and it seems there are still plenty of people having problems just like mine. I guess I may be waiting for a new version to release??
NCSUZoSo said:
I am running Netflix version 3.9.1 build 4105 and Android 4.4.2.
When I open Netflix the program just sits and spins and spins then gives me a "Sorry we could not reach Netflix Service. Please try again later (-9)". Then I clear app data and after I do that and relaunch then I get the extremely common 15001 error (that is impossible to actually troubleshoot..).
I have read multiple people having issues with Netflix, but that was when they released a patch that broke it and I am pretty sure that isn't a common problem anymore. I have one of the apps that show network activity and all I get is random hits of like 20-30 KB/s max while trying to launch Netflix. I have tried this on two completely different networks, so I don't think it has anything to do with my network.
My device is rooted with TWRP installed, but I don't see how this could have any affect on Netflix (it never did on my old rooted Nexus 7 running Cyanogen Mod).
Is there something I can try that maybe I haven't heard yet? I even tried clearing the Google Services Framework cache/data (as this helped people in the past) and that changed nothing above. Not being able to use Netflix is a huge problem for me and I am hoping someone has run into this on our devices. I imagine Netflix is one of the most common Apps used.
Thanks for any help or ideas anyone can provide. If I need to I'll restore the tablet with Fastboot, but there is no guarantee that will work and an obvious pain if it doesn't.
Edit: Read the latest comments on Netflix and it seems there are still plenty of people having problems just like mine. I guess I may be waiting for a new version to release??
Click to expand...
Click to collapse
I have the exact same problem! No matter what it's the same error, restoring the tablet doesn't work either.
Screw Netflix, use TV portal! https://drive.google.com/file/d/0BzI_9bXSPgLUX0kwVV8wd3lsTGM/view
When you grab a movie with TV portal, then use Tubemate to download mp4 quality movies of your choice. (touch the green arrow above to get the download interface)
http://www.androidfreeware.net/download-youtube-tubemate.html
I don't think anyone has problems these days ripping off movies, however streaming thousands of movies and TV shows is more convenient by a mile (especially on a tablet).
That is indeed one reason Google & apple push to get rid of the power of personal storage and force the cloud.
When Netflix won't work when you finally settle for a movie, it's nice to have options.
The measly amount Netflix charges is worth it, they have a good service....
But as you know, traveling you are forced to use sporadic data on the road that cost. Until they fix that, I want my storage.
Thank you for starting this thread driving me nuts today! Thought I was alone. It's my son's tablet and Netflix is one of his major uses for it. Tried so many fixes and none are working. Guess we'll keep an eye out for an update.
Also, anyone have trouble with Netflix in general? I had to install an xposed mod just to get it to run!?!
Edit: I tried a much older version of Netflix and it's working perfectly: http://www.apkmirror.com/apk/netflix-inc/netflix/netflix-3-2-0-build-1340-apk/
I then updated the app again and it refused to load at all. Rolled back and turned off auto updates.
How do you turn off auto updates for a single program? I know how to turn it off completely, but is there a way to do it just for Netflix? It's not like we can deny it network connection..
Also does anyone know the last Netflix version that did work? I think it was around December 2014.
I can also confirm that Netflix 3.2.0 build 1340 does work.
NCSUZoSo said:
How do you turn off auto updates for a single program? I know how to turn it off completely, but is there a way to do it just for Netflix? It's not like we can deny it network connection..
Also does anyone know the last Netflix version that did work? I think it was around December 2014.
I can also confirm that Netflix 3.2.0 build 1340 does work.
Click to expand...
Click to collapse
Go to Netflix in the play store then hit the three buttons in the top right and the option to disable auto updates should be there.
Never got around to testing other builds as that on works fine for my kid.
I believe the reason behind new versions beyond 3.7.1 not working is because of below;
"As of version 3.7.2, Netflix has begun using Forced Google DNS lookup for their Android app. This means that the Netflix app bypasses any DNS servers you setup on the Android device or on the router and uses Google DNS instead.
Traditionally we were able to block Google DNS lookups on the router and force Netflix to use alternative DNS. However, the Android app seems to not work at all if Google DNS is blocked."
In any case I can confirm that version 3.7.1 build 1711 does work as it should.
Also as recommended earlier you have to stop the app prom auto updating.
Hope that helps.

International Tab A with S Pen

Found someone selling the international version of the Galaxy Tab A with the S Pen, model is SM-P585 for $160 and got him down to $130, haven't looked at it yet so don't know if it's in a different language or not, and obviously no warranty. But looks like it's the LTE model, won't be using it. Said it came from Korea, looking at the specs between the US version and Korean version looks the same except the Korean version has 32 gigs of ram vs 16. Only thing that worries me are updates down the road and compatibility with the app store. Will certain apps not load if it sees it as an international version?
hard to say
i did exactly what you are contemplating.
The unit i received boots and works fine via wifi. It does not work on wireless (cellular) networks, even though it has valid SIM card installed. Which is why i'm here, since i am going to try to flash firmware of a different region that has compatible bandplans to where i am. I've researched all that info on the web, and have chosen a "most likely" candidate.
The firmware it arrived with seems to be Singapore and Vietnam based. I'm going to try to flash Malaysian firmware and see what happens.
FWIW, the device will not upgrade via the built in upgrade option (in settings). It returns an error. Current android V 5.0, but i know htere is valid 6.0 firmware available. (which is what i'm going to flash).
I have verified using "System info for android " app, that it sees a network, but is simply not connecting. the curious thing about the situation is, that although the tablet will not connect to the cellular network, it does show the onscreen icon for network strength (which is very strong, 4 or 5 bars). So the device is recognizing a signal, but will not connect. I have used sim cards from several carriers, and "scanned" networks" which gives a list of expected locally available networks, but the device will not connect to any of them.
If anyone reading this has any ideas, i'm happy to hear them.
Good to know thanks. I don't plan on using it for the cellular part just WiFi, don't want to spend money on a data plan. I did find several sites that had marshmallow but you had to use odin I believe. Also found this thread incase it helps you.
https://forum.xda-developers.com/galaxy-tab-a/help/sm-p585-flashing-firmware-variant-t3498225
I had the Tab A 8.0 with S Pen (SM-P355) the international version capable of making phone calls. I don't think it was ever sold in the US. I had no problems loading any apps from the Play store, including banking apps and others that were regional or required authentication, like Uber.
The last version I received (before cracking my screen) was 6.0, pushed via OTA update.

*SOLVED*force update play services breaks data

So, PayPal and android pay finally integrated. And the only way that the integration will show up in either app is to have play services version 11.0.56. *pic below* However, this update is only supposed to be available to certain parts of the US currently I guess as it was just released about a week ago and they want to soft release.
After I did initial research, I found that I could simply download the updated play services and install. Which worked great initially. (everyone without integration capabilities should be on version 10.x.xx)
Got it set up and properly situated, while on WiFi. Kind of ignored the Google play services won't run unless you update(downgrade) it notification. *pic below*
Went to the store to realize I have no data capability on my phone. Tried just about everything so far besides downgrade because I want the integration.
So to my question vvvvv
*Does anyone know if Google play services/framework is capable of blocking all data traffic? *
Because it still shows I have great data connection(as I use the tmobile lte booster and always have good in home data. Testes with another phone to make sure booster isn't messed up) , but any app I try to use that is connected to Google play, does not have a connection. But everything works perfectly over WiFi
UPDATE: Went to remove my Google account to add it again. Upon removing Google account, sim status shows absolutely no service now
Also, I am on Tmobile
-pulled sim out and back and showing service again. But still not able to access any app connected to play store
Double Update-
**Solved**
For some reason it stopped dns capabilities of ipv6. Which is weird given the apn has been running ipv6 stock in the apn from tmobile... So i switched to my apn which is ipv6/ipv4.
Just still not sure what happened there to make that issue

NFC Google Pay Inconsistent

Anyone facing this problem? My google pay is inconsistent when on public transport and in retail stores.
Could it be software issue?
Can you type Oxygen version, root or no? And can you find in Google play settings certification of you device?
alf_and_co said:
Can you type Oxygen version, root or no? And can you find in Google play settings certification of you device?
Click to expand...
Click to collapse
Also having problem with my NFC with public transport.
Never work for public transport before, but ok with retail payment
my is Oxygen OS 10.5.10.IN11AA, no root.
not sure if this is the Google Play Cert
Version 20.6.19-all [0] [PR] 316598174
OOS 10.5.10.IN11AA
Google Play Services Version 20.21.17
Google Pay Version 2.111.306
I tried toggling on the '' non standard NFC tag support '' in developers option. Doesnt work as well.
Many op8p users also faced the same problem in my country.
Tried re-adding my cards several times, cleared cache of google pay,google play services,google framework.
Downgrading app versions.
On public transport, my phone just vibrates and will prompt " does not work " or " move closer ". Never worked, receiver receive nothing.
In retail payment, it worked about 90% of the time with 10% requiring to tap twice.
I have similar issue.
- I use polish banking application that uses NFC for contactless payment.
- In retail payment, 90% of the time is successful, 10% requires to tap again.
- In vending machine almost every payment is rejected (I got 1 successful payment but I can't reproduce it again). I used same banking application on my xiaomi mi8 with same vending machine and worked good.
- I tried google pay and it doesn't work too (at least it shows some error on screen)
- no root, oxygenos 10.5.9.IN11BA
In conclusion it's not a problem with google pay but with nfc as other payment apps have same problem.
IIRC on the teardown video, the NFC chip is in behind the camera. It's maybe in too deep inside the phone for it to work correctly everytime.
Sent from my IN2023 using Tapatalk
Came looking to see if I was the only one with an NFC issue
Mine has been working perfectly since I got the phone, then yesterday I went to use it at a POS in a shop and it wouldn't work......move closer/slower etc. so I used my bank card itself.
I got the train and said I had low balance when I got off so went to top up my leap card (Irish transport card) and it fails the second it tried to read the card.
FYI I have sucessfully topped up my leap card dozens of times on the phone.
Next I went to get something to eat. I tried using it at the restaurant POS and worked first time, no problem.
Then this morning I just tried using it in shop POS and everytime it pinged and gave me a tick mark and showed the card as if it completed OK but the shop unit did not register anything (I also know the transaction did not go through as revolut did not show the transaction). I used my bank card and it worked.
I have just tried my leap card again and it is still not working.
This is very frustrating as I use NFC payment everywhere.
Anyone know if I can see logs for the NFC chip?
Why did it suddenly just stop working, I haven't had any updates.
Running Oxygen OS 10.5.12.IN11BA
Play services Version 20.33.14(120400-327249014)
Google Pay Version 2.116.328438545
Not had this problem before, could your case be the cause? Or anything else in your hand?
The range has impressed me with mine.
Currently rooted and using xXx and Gpay is still good.
It looks the oneplus 8 pro nfc chip is very weak. For me the strongest signal is under oneplus logo on the back. I found out the nfc chip is under the keypad at vending machine (not under display). Now to make it work I must keep my phone very closely to the terminal.
I need to get close on a number of NFC readers...no biggie.

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