sprint lg v20 unlock successfully but connect and disconnect from network constantly - LG V20 Questions & Answers

Is anyone having this issue? I recently got a lg v20 sprint unlocked and the cellular signal drops constantly, it says "NO SERVICE every 3 seconds" then connects back to my mobile carrier.
anyone knows how to fix this? I know for sure it can't be a hardware problem because the phone is relatively new.

lucia758 said:
Is anyone having this issue? I recently got a lg v20 sprint unlocked and the cellular signal drops constantly, it says "NO SERVICE every 3 seconds" then connects back to my mobile carrier.
anyone knows how to fix this? I know for sure it can't be a hardware problem because the phone is relatively new.
Click to expand...
Click to collapse
That's a side effect of using a sprint phone on a different network. It all determines the carrier and area. Never buy a sprint phone with full intentions of it fully working on a different network. For me AT&T would do it. T-Mobile wouldn't.
Sent from my LG-H820 using Tapatalk

okay thanks for the response. hmmm not what should I do with the phone?

What is the SIM card that you have inserted in your phone? If it's gsm one, it will not work.
Sprint is a CDMA network and even if you unlock a device from them, you will have issues using it on other networks.
https://www.unlockunit.com/help/knowledgebase/cdma-networks/

Dude, this is so incorrect I've been using a domestic Verizon note 5 for the past 6 months on the gsm network by only changing the apn for data. Pretty much every flagship carries all the bands to reduce manufacturing costs it's just a matter of accessing them through the software.

Slinkface said:
Dude, this is so incorrect I've been using a domestic Verizon note 5 for the past 6 months on the gsm network by only changing the apn for data. Pretty much every flagship carries all the bands to reduce manufacturing costs it's just a matter of accessing them through the software.
Click to expand...
Click to collapse
Sprint locks it down software wise. Verizon does Not. So Verizon variant most wouldn’t have an issue. Even though with older phones like the S5 and G4 (only ones I’ve tested Verizon wise) service was unreliable in fringe areas as they would all the time go in and out of service, but only in fringe areas.
It depends. A lot of sprint models miss bands that Several GSM carriers use weather it be WCDMA or LTE
But generally 99% of people trying to use a Sprint device on a GSM network are gonna have an issue. While Verizon it’s probably less than have that will have an issue if even that.
Sent from my iPhone using Tapatalk

i have the same issue
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated

RodantE said:
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
Click to expand...
Click to collapse
The only solution is to use the phone on Sprint....
Sent from my iPhone using Tapatalk

RodantE said:
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
Click to expand...
Click to collapse
I have a Sprint unlocked V20 and this phone was DSU (Domestic SIM Unlock) by Sprint to work on domestic GSM carriers and I tried using this with an AT&T card and it worked fine. Have you gone into Network settings and set the prper APN settings for your phone? Also are the bands supported in your area?

HD2FORNICK said:
I have a Sprint unlocked V20 and this phone was DSU (Domestic SIM Unlock) by Sprint to work on domestic GSM carriers and I tried using this with an AT&T card and it worked fine. Have you gone into Network settings and set the prper APN settings for your phone? Also are the bands supported in your area?
Click to expand...
Click to collapse
currently i'm in Cuba here the network is Cubacell it work in 900Mhz GSM Band currently suportted by LG V20, don't know why the phone get and lose the bars every 4 seconds

Umm...just flash the US996 Unlocked version of the Weta Rom....if you can or course (Bootloader unlocked) I have a Sprint V20, works perfect on T-mobile, and pretty much any SIM. It's not terribly hard to do, just dig through these forums for help.

Hello, I like what I'm reading but after trying to find what you are referring to I am at a loss. Can you please explain how you did what you did to get your V20 operable? Please......

posvar8 said:
Hello, I like what I'm reading but after trying to find what you are referring to I am at a loss. Can you please explain how you did what you did to get your V20 operable? Please......
Click to expand...
Click to collapse
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
Sent from my BND-L34 using Tapatalk

Sprint LG V20
hyelton said:
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
Sent from my BND-L34 using Tapatalk
Click to expand...
Click to collapse
Yes, it's a Sprint phone. I had it unlocked and the signal comes on weak...then goes away. I've tried everything to get it to be stable but at a loss. I did pay for the phone so it's quite irritating.

hyelton said:
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
Sent from my BND-L34 using Tapatalk
Click to expand...
Click to collapse
I value your opinion on other things but your information here is incorrect. I have successfully used a Sprint LG V20 unlocked by Sprint here locally on GSM networks as well as outside the US. It could be an issue with APN settings or selecting a proper network.
The Sprint V20 has enough band support for domestic GSM bands and I have first hand experience with it. It could be that the particular V20 could be faulty?

HD2FORNICK said:
I value your opinion on other things but your information here is incorrect. I have successfully used a Sprint LG V20 unlocked by Sprint here locally on GSM networks as well as outside the US. It could be an issue with APN settings or selecting a proper network.
The Sprint V20 has enough band support for domestic GSM bands and I have first hand experience with it. It could be that the particular V20 could be faulty?
Click to expand...
Click to collapse
It’s not the band support that is the issue. And it’s not just the V20. In fringe/lower coverage areas it’s a pain to maintain a stable connection. I’ve seen this with both the G5 and V20. It makes it unusable. It also occurs on older Verizon devices as well like the S5 and G4 as an example.
It’s mostly a software issue that causes it. APN is data related and wouldn’t cause signal issues.
When I had a sprint G5 for my 2nd line, I go into city limits where coverage was good would almost work perfectly. Go home in a fringe area might as well pop the sim In a flip phone lol.
Sent from my iPhone using Tapatalk

hyelton said:
It’s not the band support that is the issue. And it’s not just the V20. In fringe/lower coverage areas it’s a pain to maintain a stable connection. I’ve seen this with both the G5 and V20. It makes it unusable. It also occurs on older Verizon devices as well like the S5 and G4 as an example.
It’s mostly a software issue that causes it. APN is data related and wouldn’t cause signal issues.
When I had a sprint G5 for my 2nd line, I go into city limits where coverage was good would almost work perfectly. Go home in a fringe area might as well pop the sim In a flip phone lol.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Fringe area is a very specific issue. LOL I cannot use my Sprint device on Sprint in Fringe areas.

HD2FORNICK said:
Fringe area is a very specific issue. LOL I cannot use my Sprint device on Sprint in Fringe areas.
Click to expand...
Click to collapse
That is true with Sprint coverage anywhere lol. (my local Walmart sells Boost mobile phones, even though we have ZERO sprint coverage) But in a fringe area on AT&T as an example the signal will drop in an out constantly. While any other phone will hold onto the signal perfectly fine and never drop and work perfect one 1-2 bars of signal.
I guess by fringe I mean a lower signal area not exactly fringe to the point of no service.
And there’s plenty of posts of Sprint G5 unlocked users that have the same problem.
Sent from my iPhone using Tapatalk

Am having the same issue with mine, wanted to flashed different rom on it but the version am on has antirollback but try different rom on it from all the research i have done that's best answer am getting

did anyone got this issue fixed?>

Related

i9505G - Google Edition on AT&T -- LTE Working?

The title almost says it all.
Anybody out there with the Google edition running on AT&T have LTE speeds working?
Here in the Atlanta metro area, we are supposed to have LTE on AT&T, but the phone HSPA connects with only about 1Mb down and 0.1Mb up speed tests
How do we make sure the phone is ready to work on AT&T LTE? AT&T rep says "check settings" ..... ummmmmmm she probably has an iPhone.
Does your current data plan actually support LTE? Have you had an LTE phone previously?
It usually only comes down to 2 things.
1) APN settings. You can verify by going to Settings (she was right, sort of), More (under Wireless & Networks), then Mobile Networks and APNs. You should be using one named AT&T LTE with an APN name of just "phone".
2) Make sure your data plan specifically says 4G LTE for Smartphones. If it doesn't say LTE, you need to get AT&T to change it.
I've used this app in the past on AOSP roms and such, and it works great.
https://play.google.com/store/apps/details?id=com.tweakker
ack154 said:
Does your current data plan actually support LTE? Have you had an LTE phone previously?
It usually only comes down to 2 things.
1) APN settings. You can verify by going to Settings (she was right, sort of), More (under Wireless & Networks), then Mobile Networks and APNs. You should be using one named AT&T LTE with an APN name of just "phone".
2) Make sure your data plan specifically says 4G LTE for Smartphones. If it doesn't say LTE, you need to get AT&T to change it.
Click to expand...
Click to collapse
AT&T is telling me they can not add me to the LTE plan b/c the device is unlocked.
readonlyaccess said:
AT&T is telling me they can not add me to the LTE plan b/c the device is unlocked.
Click to expand...
Click to collapse
That's a load of ****. Did you call or go to a store? I suggest going to a store. And if you can, make sure its a proper corporate store (and not a random reseller or something).
Mine works fine on T-Mobile LTE. As understand at&t and T-Mobile use the same AWS technology for LTE, just different spectrum.
Sent from my GT-I9505G using xda app-developers app
Sorry, not in Atlanta. But, here in Hawaii I've got LTE on AT&T. It even shows the LTE next to the signal bars.
jodvova said:
Mine works fine on T-Mobile LTE. As understand at&t and T-Mobile use the same AWS technology for LTE, just different spectrum.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
Did you just swap your sim from one phone to another?
I am curious because on another forum LTE is not working.
Your phone has the LTE icon in the status bar?
thanks
Had the same issue yesterday when I received the phone. Spent an hour at the att store swapping Sim cards, changing imei numbers and trying different apns. Finally did a factory reset and it worked. We felt stupid. Not sure if thats the case with yours but give it a try.
EDIT
Also came across another thread with the same issue and another person said they had to change the IMEI on the account to a demo model. We also did the same with mine just before the reset. Here's the quoted text.
Solved. I went to the ATT store copied down the IMEI of a demo LTE phone. Called support, gave them the IMEI and that allowed them to add an LTE plan.
Click to expand...
Click to collapse
spridell said:
Did you just swap your sim from one phone to another?
I am curious because on another forum LTE is not working.
Your phone has the LTE icon in the status bar?
thanks
Click to expand...
Click to collapse
Yes I just swapped the sim and it works.
I do have LTE sign in the right top of the screen.
I have $60 prepaid plan (no contract) with T-Mobile.
Sent from my GT-I9505G using xda app-developers app
jodvova said:
Yes I just swapped the sim and it works.
I do have LTE sign in the right top screen.
I do have $60 prepaid plan with T-Mobile.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
Thanks for the response
I have the same plan and want to do the same thing. Just wanted to make sure that it works.
gruuvin said:
The title almost says it all.
Anybody out there with the Google edition running on AT&T have LTE speeds working?
Here in the Atlanta metro area, we are supposed to have LTE on AT&T, but the phone HSPA connects with only about 1Mb down and 0.1Mb up speed tests
How do we make sure the phone is ready to work on AT&T LTE? AT&T rep says "check settings" ..... ummmmmmm she probably has an iPhone.
Click to expand...
Click to collapse
Go to this thread and try this method to get LTE back.
http://forum.xda-developers.com/showthread.php?t=2356483
Cheers
ack154 said:
Does your current data plan actually support LTE? Have you had an LTE phone previously?
It usually only comes down to 2 things.
1) APN settings. You can verify by going to Settings (she was right, sort of), More (under Wireless & Networks), then Mobile Networks and APNs. You should be using one named AT&T LTE with an APN name of just "phone".
2) Make sure your data plan specifically says 4G LTE for Smartphones. If it doesn't say LTE, you need to get AT&T to change it.
Click to expand...
Click to collapse
Thanks everybody for the replies.
We tried all sorts of APN settings, but there seems to be a larger issue here causing problems on many or all Google Edition S4 phones on AT&T's network, and that is the IMEI numbers of these Google Edition phones register with AT&T as not supporting LTE and therefore AT&T's data plan doesn't have LTE enabled for those devices. Many owners of Google Edition phones are having this issue, and are solving it by getting the IMEI number in the system to register as a demo with slightly different numbers. Not all people with Google Edition phones are having this issue, because they are just using a SIM card from a previous AT&T phone that was already properly registered with LTE capabilities.
Seems like AT&T just isn't ready for these new Google Edition phones, and the customer service reps are not usually tech. savvy enough to figure this out.
I might add that I myself am on the T-Mobile network (this post was for my friend on AT&T), and I generally get LTE speeds in excess of 30Mb down and 20Mb up here at work where I get 3 out of 4 bars of signal. In the AT&T store nearby, I got 2/4 bars signal and my speed tests still beat the pants off the demo model AT&T had, which got 3/4 bars signal. I say this because I am paying only $100/month for unlimited everything on TWO 4GLTE phones with T-Mobile, while my wife was paying $120/month for the same with AT&T for only ONE phone. The way AT&T garners exclusive deals on phone model variants that we should all be able to purchase and jacks up the prices of service to double that of the competitors, it's time for people to jump ship and force them to become more competitive.
gruuvin said:
Many owners of Google Edition phones are having this issue, and are solving it by getting the IMEI number in the system to register as a demo with slightly different numbers. Not all people with Google Edition phones are having this issue, because they are just using a SIM card from a previous AT&T phone that was already properly registered with LTE capabilities.
Seems like AT&T just isn't ready for these new Google Edition phones, and the customer service reps are not usually tech. savvy enough to figure this out.
Click to expand...
Click to collapse
I'm in the same boat. My previous phone (Galaxy Nexus) was not LTE-capable, so after getting a new SIM card for my new i9505g, it's only connecting at HSPA speed. Online chat with AT&T rep wasn't very fruitful. They are saying that the phone is showing up as "unrecognized device" and is causing the issue, and there's nothing they can do about that.
I am about to take a trip to an actual store to see if they have more knowledgeable staff there. Any tips or tricks (or super-secret handshakes) I should know about while talking to them?
Chahk said:
I'm in the same boat. My previous phone (Galaxy Nexus) was not LTE-capable, so after getting a new SIM card for my new i9505g, it's only connecting at HSPA speed. Online chat with AT&T rep wasn't very fruitful. They are saying that the phone is showing up as "unrecognized device" and is causing the issue, and there's nothing they can do about that.
I am about to take a trip to an actual store to see if they have more knowledgeable staff there. Any tips or tricks (or super-secret handshakes) I should know about while talking to them?
Click to expand...
Click to collapse
Yeah put your sim in an LTE capable att device, have them add the imei and you'll get the LTE plan. You should be good after that. Othwerwise, have them add a dummy imei or one from a display phone. Good luck at the store as this will probably blow their mind.:good:
cdd543 said:
Yeah put your sim in an LTE capable att device, have them add the imei and you'll get the LTE plan. You should be good after that. Othwerwise, have them add a dummy imei or one from a display phone. Good luck at the store as this will probably blow their mind.:good:
Click to expand...
Click to collapse
Thanks for the tips!
It went surprisingly well. The rep knew exactly what the problem was (he figured it was a phone shipped from overseas) and went the dummy IMEI route. Within 10 minutes I had LTE.
Nice one. Glad you got someone that knew what's up!
Sent from my GT-I9505G using Tapatalk 2
finally got LTE on AT&T
Hey all! I have been scouring the internet trying to get my LTE to work for the past two days I have used every APN I could find as well as downloaded ther notification toggle app to try to enable LTE.
at one point I did have a LTE data plan but I guess not anymore...
anyways I went on the my att.com account and I somehow got to two different technical support chat windows. The first time I gave him my real IMEI# from my I9505G and he couldn't add the LTE plan because it was not recognized as an ATT phone. I then got a friends ATT phone she is no longer using that has/had LTE on it and after telling me it didn't work, then finally on the third time using 'technical support' she didn't ask for any IMEI number at all just told me it worked.
(I think it was the live chat I found on the support section of my AT&T or something) I am only mentioning this because of the three times I was on live chat I got one texct survey this morning (I was on live chat last night 3x)
I gave all 1's out of 10 (worst possible) but mentioned the chat person was friendly and that I was just unhappy with AT&T.
AT&T then called me this afternoon about the survey and asked if I wanted them to fix the issue..... Was this a real question?
I said yes and now I have LTE working great using the default phone APN that was on the phone from the factory.
Hope this helps some ATT users!!!
Nice minimalistic home screen you have.
Sent from my GT-I9505G using xda app-developers app
jodvova said:
Nice minimalistic home screen you have.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
haha I just went to a screen that was empty

Help! I'm on Verizon but in Canada.

My Galaxy S4 had no issues connecting to the network in Canada. Not sure which one it was connecting to but it worked fine. My MXPE will not connect to anything at all in Global or CDMA mode. It shows the available networks, Rodgers, TELUS, and BEll, and I have Automatically select preferred enabled, but it won't pick up any of them. Is it because this phone is unlocked and not a Verizon branded phone? This is a bit frustrating, how do I make it work? Must I get a SIM from one of their carriers? Any help would be much appreciated. Thanks in advance.
robn30 said:
My Galaxy S4 had no issues connecting to the network in Canada. Not sure which one it was connecting to but it worked fine. My MXPE will not connect to anything at all in Global or CDMA mode. It shows the available networks, Rodgers, TELUS, and BEll, and I have Automatically select preferred enabled, but it won't pick up any of them. Is it because this phone is unlocked and not a Verizon branded phone? This is a bit frustrating, how do I make it work? Must I get a SIM from one of their carriers? Any help would be much appreciated. Thanks in advance.
Click to expand...
Click to collapse
Well why would you overpay for roaming charges with Verizon. I would suggest get a local prepaid sim in Canada. I learned that every country you visit it will be always cheaper then paying Verizon.
patt2k said:
Well why would you overpay for roaming charges with Verizon. I would suggest get a local prepaid sim in Canada. I learned that every country you visit it will be always cheaper then paying Verizon.
Click to expand...
Click to collapse
I don't want to use data, just texting. I can't even connect to one of their networks. My Galaxy S4 had no issues at all. As soon as I am in Canada with the GS4, all I had to so was set the mode to LTE/CDMA and it would pick up one of their networks and I could call and text all day. Of course the calls would cost me money but the texts wouldn't. Again I am on Verizon and with the GS4 I had no issues. I didn't need to get a different SIM or anything, it just worked. My MXPE sees all the available networks but will not connect to any of them. My friend I am travelling with has the Verizon Motorola Droid Turbo and his works perfect too. Automatically connects to their network no problem. So what is the deal with the MXPE? I looked at the SPECS and it seems to support the correct LTE bands. If it didn't, I don't think it would even see any of the networks here in Canada. This is a little frustrating and disappointing.
robn30 said:
I don't want to use data, just texting. I can't even connect to one of their networks. My Galaxy S4 had no issues at all. As soon as I am in Canada with the GS4, all I had to so was set the mode to LTE/CDMA and it would pick up one of their networks and I could call and text all day. Of course the calls would cost me money but the texts wouldn't. Again I am on Verizon and with the GS4 I had no issues. I didn't need to get a different SIM or anything, it just worked. My MXPE sees all the available networks but will not connect to any of them. My friend I am travelling with has the Verizon Motorola Droid Turbo and his works perfect too. Automatically connects to their network no problem. So what is the deal with the MXPE? I looked at the SPECS and it seems to support the correct LTE bands. If it didn't, I don't think it would even see any of the networks here in Canada. This is a little frustrating and disappointing.
Click to expand...
Click to collapse
Maybe you need to activate roaming or something with Verizon. I read some people had problems with this because it shows as non-vzw device.
patt2k said:
Maybe you need to activate roaming or something with Verizon. I read some people had problems with this because it shows as non-vzw device.
Click to expand...
Click to collapse
I am on a chat with Verizon right now. We will see what they say.
robn30 said:
I am on a chat with Verizon right now. We will see what they say.
Click to expand...
Click to collapse
No joy, she said everything looked fine on Verizon's end, with my account. This is really pissing me off. I guess you get what you pay for, and buying a carrier unlocked phone gets you no service outside the US, unless you pay extra for it. Guess the GS4 will be put back into use when I come up here, unless someone can shed some light onto something I am doing wrong.
robn30 said:
No joy, she said everything looked fine on Verizon's end, with my account. This is really pissing me off. I guess you get what you pay for, and buying a carrier unlocked phone gets you no service outside the US, unless you pay extra for it. Guess the GS4 will be put back into use when I come up here, unless someone can shed some light onto something I am doing wrong.
Click to expand...
Click to collapse
Sorry man I wish I could help some more. Maybe you can also try to go into the hidden menu and force it into LTE/CDMA or LTE only or something similar. I am unsure if any Canadian providers use CDMA though. Might be worth trying LTE/GSM only or LTE only.
patt2k said:
Sorry man I wish I could help some more. Maybe you can also try to go into the hidden menu and force it into LTE/CDMA or LTE only or something similar. I am unsure if any Canadian providers use CDMA though. Might be worth trying LTE/GSM only or LTE only.
Click to expand...
Click to collapse
Where is this hidden menu you speak of. Is it the one you get to using *#*#4636#*#*? I have tried all of the Network options under the cellular networks-->Preferred network type setting. I have Global, LTE/CDMA, and LTE/GSM/UMTS and I have tried them all. No luck, it simply says can't connect to network try again later. Like I said my travel partners Droid Turbo connected without issue.
robn30 said:
Where is this hidden menu you speak of. Is it the one you get to using *#*#4636#*#*? I have tried all of the Network options under the cellular networks-->Preferred network type setting. I have Global, LTE/CDMA, and LTE/GSM/UMTS and I have tried them all. No luck, it simply says can't connect to network try again later. Like I said my travel partners Droid Turbo connected without issue.
Click to expand...
Click to collapse
Yea it's weird and yes that is the one I was talking about. What about if you scan for networks and manually connect? when I was in Europe my sim allowed to roam on all networks (local sim) and I could switch networks like that.
patt2k said:
Yea it's weird and yes that is the one I was talking about. What about if you scan for networks and manually connect? when I was in Europe my sim allowed to roam on all networks (local sim) and I could switch networks like that.
Click to expand...
Click to collapse
I've tried selecting each one manually and it doesn't work either. It's very frustrating, I am really annoyed with this and it sucks to have to break out my old phone just to be able to come up here to Canada and have service. This to me is a major fail on Motorola's behalf. Unless there is something wrong with my SIM, but my phone works fine in the US. I think it's a Motorola issue since it sees all the networks perfectly fine but will not connect to them. Sad to say but this would happen if I had a Samsung device. It shouldn't be this difficult and if Motorola dropped the ball here that is a shame.
robn30 said:
I've tried selecting each one manually and it doesn't work either. It's very frustrating, I am really annoyed with this and it sucks to have to break out my old phone just to be able to come up here to Canada and have service. This to me is a major fail on Motorola's behalf. Unless there is something wrong with my SIM, but my phone works fine in the US. I think it's a Motorola issue since it sees all the networks perfectly fine but will not connect to them. Sad to say but this would happen if I had a Samsung device. It shouldn't be this difficult and if Motorola dropped the ball here that is a shame.
Click to expand...
Click to collapse
Sorry then that I couldn't help . I'd say it's more Verizon issue because it shows as non Vzw device 2-3 months later,even with nexus 6p you would have that until Verizon fully has it in their system.
Sent from my XT1575 using Tapatalk
patt2k said:
Sorry then that I couldn't help . I'd say it's more Verizon issue because it shows as non Vzw device 2-3 months later,even with nexus 6p you would have that until Verizon fully has it in their system.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
On my account it shows as Motorola XT1575. It doesn't say unknown. It just doesn't show a picture of the device. The Verizon rep said everything looked good on their end. Even had me power down my device and restart it. They said they were resetting something on their end to see if it would work, of course it didn't. Not sure what to think. It would be nice if others could chime in with experiences outside the US with their MXPE and state whether they had any issues.
Solved!! It was a provisioning issue. They needed to turn on USA and Canada pay as you go roaming. It was that simple, I just need to get a Verizon Rep that knew what the heck they were doing. As soon as he turned it on my phone started working. Thank you Andrew at Verizon, you're the man!
robn30 said:
Solved!! It was a provisioning issue. They needed to turn on USA and Canada pay as you go roaming. It was that simple, I just need to get a Verizon Rep that knew what the heck they were doing. As soon as he turned it on my phone started working. Thank you Andrew at Verizon, you're the man!
Click to expand...
Click to collapse
Yea like I thought it was something on Verizon side. I was close
Sent from my XT1575 using Tapatalk

Moto G4 4G LTE issue

Hello,
I bought the unlocked Moto G4 from best buy last week to use with ATT. I started the phone initially without any sim card in it. Next time i restarted i put in the sim card and it detected as att sim card and everything seems to work until when I notice that when i am in my office building I only see H and not 4G LTE. I had Nokia 640 earlier which was ATT go phone and i was getting 4G LTE on it in my office building. And I have also got LTE earlier on other phone in same building. I checked the APN settings and they looked ok since I am getting 4G LTE at most of the places. chatted/talked to ATT and they are of no help, they are saying that since its not ATT and unlocked phone, there is no guarantee that you will get lte everywhere and may be the antenna could be weak on the phone. But I am just not sure if I got a faulty piece or what. Since even the lower end lumia 640 was giving me lte in my office building. I am not sure if I should just return and get another piece or just return it for this issue.
Any help is much appreciated..
There are several good apps on Play that show you cell signal strengths and such. Do a search in Play for "cell signal info" and try one of those apps. It will at least give you a place to start and a comparison tool to compare phones.
Sent from my SM-T530NU using XDA-Developers mobile app
I own a G3 and a Moto X Pure, I am on AT&T and have noticed the past few days LTE seems very... umm, weak I guess... at least in the Minneapolis/St Paul area, and my phone was falling back to HSPA+ way more often than "normal" this week (I travel here every week). I thought I was crazy but maybe there is more too it than that. I do know that AT&T has been doing lots of upgrades recently and rolling out LTE-A, or at least some kind of LTE upgrade, in some areas. Back home my LTE speeds consistenyl went from 20Mbps to 70Mbps down and 5Mbps to 25Mbps up in the last couple of weeks.
Best thing to do would be get a signal strength app, like LTE Discovery or Network Signal Info, and compare it to another phone on the same carrier in the same area and band (LTE Discovery will tell you the LTE Band you are using). Remember that not all phones report it the same, it can be wildly different, but it might give you some insight.
My point is, it may not be your hardware... and Moto's in general are known for really good signal reception. Just do some due diligence before returning it, but if you feel it is hardware, but all means exchange it.
thanks guys..will try it out..
Maybe I am being paranoid, but sometimes I wonder if cell carriers some how optimize their LTE signal to work better with their own phones. I have noticed this on T-Mobile when I always seem to get a stronger signal with a T-Mobile branded phone than with a third party unlocked device.
heap1 said:
Maybe I am being paranoid, but sometimes I wonder if cell carriers some how optimize their LTE signal to work better with their own phones. I have noticed this on T-Mobile when I always seem to get a stronger signal with a T-Mobile branded phone than with a third party unlocked device.
Click to expand...
Click to collapse
LOL... No, carriers have the ROM modified to make the icon show more bars on their subsidized phones. They can't actually throttle 3rd party phones on the same plan as a carrier branded ones, legally at least.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
LOL... No, carriers have the ROM modified to make the icon show more bars on their subsidized phones. They can't actually throttle 3rd party phones on the same plan as a carrier branded ones, legally at least.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
That's what I thought., although I still wonder why I usually get a better LTE signal with T-Mobile branded phones. This seems to be especially noticeable since I have upgraded to Marshmallow. Recently, I have or have owned a T-Mobile LG G4, an LG G3, an Axon Pro, and a Moto X Pure. As a rule I have noticed the signal strength being stronger on the T-Mobile branded phones.
heap1 said:
That's what I thought., although I still wonder why I usually get a better LTE signal with T-Mobile branded phones. This seems to be especially noticeable since I have upgraded to Marshmallow. Recently, I have or have owned a T-Mobile LG G4, an LG G3, an Axon Pro, and a Moto X Pure. As a rule I have noticed the signal strength being stronger on the T-Mobile branded phones.
Click to expand...
Click to collapse
Actual signal strength or the icon? LTE Discovery usually shows the truth...
Sent from my XT1575 using Tapatalk
This is based on readings from LTE Discovery, not the number of bars the phone is displaying. I suppose you could also come to the conclusion that LG phones have a stronger radio signal than other phones.
I'm having the same problem with both of my g4's in my area and seattle international airport... if it's not working there... then where will it work?
kevin347 said:
Hello,
I bought the unlocked Moto G4 from best buy last week to use with ATT. I started the phone initially without any sim card in it. Next time i restarted i put in the sim card and it detected as att sim card and everything seems to work until when I notice that when i am in my office building I only see H and not 4G LTE. I had Nokia 640 earlier which was ATT go phone and i was getting 4G LTE on it in my office building. And I have also got LTE earlier on other phone in same building. I checked the APN settings and they looked ok since I am getting 4G LTE at most of the places. chatted/talked to ATT and they are of no help, they are saying that since its not ATT and unlocked phone, there is no guarantee that you will get lte everywhere and may be the antenna could be weak on the phone. But I am just not sure if I got a faulty piece or what. Since even the lower end lumia 640 was giving me lte in my office building. I am not sure if I should just return and get another piece or just return it for this issue.
Any help is much appreciated..
Click to expand...
Click to collapse
AlexanderJohn said:
I'm having the same problem with both of my g4's in my area and seattle international airport... if it's not working there... then where will it work?
Click to expand...
Click to collapse
Yeah well I ended up keeping the phone. Someone else in the same building also reported lower quality signal with even Iphone and moto g4, all other areas we are getting lte so guess, i took my chances.
AlexanderJohn said:
I'm having the same problem with both of my g4's in my area and seattle international airport... if it's not working there... then where will it work?
Click to expand...
Click to collapse
Using "nxtgenphone" APN? Sometimes LTE doesn't work unless you do
Sent from my Motorola XT1575 using XDA Labs
I ended up calling att and they provisioned my line for lte. Fixed both phones.
Sent from my SM-N900V using Tapatalk

Horrible signal new S10+ on sprint

Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
i have the exect same issue with s10e..i thought it was only s10e because its a cheaper model..what do we do..plus also my wifi is pritty bad..only on this device
My wifi works fine but I have very limited if any data signal and I can hardly send or receive text messages....
No one has a fix?
I called the sprint store and the guy said lots of these new S10 series phones have connectivity issues.
He said their tech has a fix for it but it may not be effective. He said Samsung needs to release an update to fix it.
I've got the S10+
Sent from my SM-G975U using Tapatalk
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
dannieboiz said:
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
Click to expand...
Click to collapse
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
johnwayne27 said:
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I'm in the US
and yes the program can be uninstalled, but it was only installed because I need to troubleshoot this issue, so it's not the program that's causing the problem. It's just telling me what band I'm on and the signal.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
winb83 said:
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
Click to expand...
Click to collapse
They had me reset network settings which I did and it didn't help. They're sending me a replacement phone... Once I get it I'll prevent the Samsung update and see if that helps. Idk I really wanted to like this phone.
Sent from my SM-G975U using Tapatalk
Sadly this is a known issue:
https://community.sprint.com/t5/Samsung/Galaxy-s10-plus-wont-stay-connected-to-LTE/td-p/1035678
https://www.reddit.com/r/Sprint/comments/b1hxkp/galaxy_s10_data_failure/
Strange I get signal better than I did on my note 9
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
dannieboiz said:
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
Click to expand...
Click to collapse
I have the sprint version purchased from S
Spent an hour with samsung to no resolution. Took my verizon sim and dropped it on the S10 and the phone was getting good signal and speed then dropped for a couple minutes then back to good speeds. But as it's doing this, the phone started to get very warm. Sprint tech support doesn't know crap, just make me repeat their written process multiple times and the guys at the sprint stores are just salesman.
Since the verizon seems shows intermitten connections as well, i'm going to see if samsung can send me a replacement.

oneplus 6t on Verizon

Hey guys I need a new phone, currently I'm on an HTC 10, I can't switch my service provider right now. But I'm thinking about getting a oneplus 6t. From what I've read it will work on Verizons LTE network. Can anyone that is using this on Verizon right now let me know what you think/what your experience has been so far please???
don't know the bands in your area but it I can use apn just started playing with these I can use Sprint and T-Mobile with dual SIM thanks to conversion
kend0g said:
Hey guys I need a new phone, currently I'm on an HTC 10, I can't switch my service provider right now. But I'm thinking about getting a oneplus 6t. From what I've read it will work on Verizons LTE network. Can anyone that is using this on Verizon right now let me know what you think/what your experience has been so far please???
Click to expand...
Click to collapse
Here is my situation, and perhaps its useful info for you. I came from Axon 7 to One Plus 6t. The Axon 7, while it worked on Verizon never was certified, and outside of custom roms, would have network issues. Day one on One Plus 6t, i had verizon service in rooms and places where i never did before. When you get a One Plus 6t activated on Verizon, they convert your sim card (digitally, so perhaps account would be more accurate) to what is dubbed CDMA-less. I have had worlds better reception and net speeds on the OP6T than i ever did on my Axon 7. (sd 820, similar experience to the 10). I say go for it man. You wont be disappointed. OP6t is a verizon certified device. The only places i have issues are BFE places that only have 3g. Hope that helps.
My experience with the 6T on Verizon has been really good. Solid reception in New York's capital district (upstate, but not rural), and activation was painless when I got the phone about a month ago.
Some worries about getting service in rural areas when we travel this summer, as in the past I'd only get 3G sometimes, but I'm going to throw my old phone in the bag just in case.
With Verizon's revised 3G sunset coming at the end of the year, I'd imagine they'll need to do something about the fringe areas that are 3G only, or risk disenfranchising the people who live there.
Sent from my ONEPLUS A6013 using Tapatalk
sgravel said:
My experience with the 6T on Verizon has been really good. Solid reception in New York's capital district (upstate, but not rural), and activation was painless when I got the phone about a month ago.
Some worries about getting service in rural areas when we travel this summer, as in the past I'd only get 3G sometimes, but I'm going to throw my old phone in the bag just in case.
With Verizon's revised 3G sunset coming at the end of the year, I'd imagine they'll need to do something about the fringe areas that are 3G only, or risk disenfranchising the people who live there.
Click to expand...
Click to collapse
I'm in the NY tristate area and we have a cabin upstate in the Catskills all of the carrier's other then VZW have no service. My Samsung $10+ has only 3G while my OP 6T has 4G. Very happy with reception on (VZW) my 6T.
if I use T-Mobile in slot one and Sprint in slot 2 I get lte on both Sims but been playing with prl and apns to double the Mbps you have to fastboot erase modemst1 and 2 there's thread on it same way I've done every phone to sim unlock it motoz make sure you use right apn and slot you'll be good
I've had my 6T for about a month now, on Verizon, and it's been great so far. I work in Boston and live just outside the city and have not had any issues at all.
@kend0g whats good man, yea cmon over, the water is fine here. no CDMA, no problem.
kend0g said:
Hey guys I need a new phone, currently I'm on an HTC 10, I can't switch my service provider right now. But I'm thinking about getting a oneplus 6t. From what I've read it will work on Verizons LTE network. Can anyone that is using this on Verizon right now let me know what you think/what your experience has been so far please???
Click to expand...
Click to collapse
I've had mine since release. No issues.
It's certified compatible. Just make sure you call support and have CDMA_Less added as a feature.
The phone will only do LTE, which I have not found to be an issue.
---------- Post added at 10:52 AM ---------- Previous post was at 10:50 AM ----------
ecompton59 said:
if I use T-Mobile in slot one and Sprint in slot 2 I get lte on both Sims but been playing with prl and apns to double the Mbps you have to fastboot erase modemst1 and 2 there's thread on it same way I've done every phone to sim unlock it motoz make sure you use right apn and slot you'll be good
Click to expand...
Click to collapse
Wrong thread. This is use on Verizon.
6T on Verizon around Tampa Bay, FL and other areas in FL have been pretty good. NO worse than any other phone I've had with them on the network. Really think their service is overhyped.
My wife/daugters have iPhones, our reception is identical always no matter where we are if that helps. If their service sucks, so does mine, and when good, so is mine.
kitcostantino said:
When you get a One Plus 6t activated on Verizon, they convert your sim card (digitally, so perhaps account would be more accurate) to what is dubbed CDMA-less.....OP6t is a verizon certified device.
Click to expand...
Click to collapse
Question:
Does Volte work on the OnePlus 6T on Verizon?
I really like the specs on the phone but I would need to have simultaneous voice and data in order for me to consider purchasing it to use it on Verizon.
Thanks
classic757 said:
Question:
Does Volte work on the OnePlus 6T on Verizon?
I really like the specs on the phone but I would need to have simultaneous voice and data in order for me to consider purchasing it to use it on Verizon.
Thanks
Click to expand...
Click to collapse
Yes volte works I just switched to Verizon yesterday from T-Mobile. Cdma-less was even enabled automatically.
bladestonez said:
Yes volte works I just switched to Verizon yesterday from T-Mobile. Cdma-less was even enabled automatically.
Click to expand...
Click to collapse
Okay great.
Glad to know.
Thanks.
Now did you purchase your 6T from T-Mobile and had it when you switched to Verizon?
I plan to buy mine directly from OnePlus unless the T-Mobile version is unlocked to work on any carrier including Verizon, then I might consider getting it from T-Mobile.
classic757 said:
Okay great.
Glad to know.
Thanks.
Now did you purchase your 6T from T-Mobile and had it when you switched to Verizon?
I plan to buy mine directly from OnePlus unless the T-Mobile version is unlocked to work on any carrier including Verizon, then I might consider getting it from T-Mobile.
Click to expand...
Click to collapse
I see your first question was answered already. The theory is that the T-Mobile versions are fully unlockable/convertible to the unlocked version. I say theory BC while I've known people who have done such (feel free to chime in @Harry44 ) and say it is fully converted, there is no guarantee that will remain the case forever. But AFAIK at present that is possible. I bought mine unlocked for fear of tmob versions having something to block Verizon.
kitcostantino said:
I bought mine unlocked for fear of tmob versions having something to block Verizon.
Click to expand...
Click to collapse
My sentiments exactly.
Thanks.
classic757 said:
Okay great.
Glad to know.
Thanks.
Now did you purchase your 6T from T-Mobile and had it when you switched to Verizon?
I plan to buy mine directly from OnePlus unless the T-Mobile version is unlocked to work on any carrier including Verizon, then I might consider getting it from T-Mobile.
Click to expand...
Click to collapse
I bought mine from OnePlus as well. I only purchase unlocked phones with no carrier tag attached.
I just switched to Verizon from TMobile. I was surprised when I saw that it can only use LTE. The prepaid plans are only on LTE anyways so it works out. The service is great! I had issues setting up an account due to their system saying that my phone isn't eligible for receiving SMS messages. The chat agents have created a ticket for it. I had to put my sim in my wife's iPhone in order to create an account. I am traveling this summer and no 3g is a little scary but honestly, an area where there is no Verizon service is just as fast as TMobile full bars of LTE. Overall 5stars from me (Dallas area).

Categories

Resources