Get data from broken phone via mobile data or WiFi - Samsung Galaxy J5 Questions & Answers

Hello guys
I have got a phone (Samsung J5 (2016)) which after some mysterious action broke it's UI.
When I boot it up, the first thing that shows up is a message saying: Unfortunately, System UI has stopped.
If I press OK, it keeps showing up for a few times until the screen goes black or the background image flashes but no icons appear and no reaction to any button or touch gesture.
So resetting the phone would most likely fix the problem, but at first I would like to back up stuff from the phone.
So my question is whether someone knows if there is an app out there which I can install via Google Play Store that allows me to access the data?
What I can think of is maybe the app setting up a web server or enabling USB Debugging or any other way to communicate with the phone?
Also an MDM solution is enrolled on the phone and still synchronizing with the server so basic things do still work (no, unfortunately Sophos MDM has no ability to grab data from the phone) and I could install an app also via the MDM.
Thanks in advance...
...and no, I'm not a robot

Related

Get rid of update screen

Whenever a switch data locations, so when I connect to wifi or disconnect then connect to mobile data my phone comes up with an update screen and asks me to update my phone and boy is it getting annoying, is there anyway to stop this from happening? I need to replace my recovery to stock but just havent had time to do so. :good:
Blitzpwnage said:
Whenever a switch data locations, so when I connect to wifi or disconnect then connect to mobile data my phone comes up with an update screen and asks me to update my phone and boy is it getting annoying, is there anyway to stop this from happening? I need to replace my recovery to stock but just havent had time to do so. :good:
Click to expand...
Click to collapse
so the steps people have been saying to do is to locate the Moto OTA app (in settings - app - all), FC it and then Disable Notifications. But this doesn't work for me.. I usually just end up deleting the .zip file. Eventually it comes back, but it buys me time in between notifications.
Use Titanium Backup and disable MotoOTA.apk or whatever.

[Q] Note 3 N9005 - LTE - No Display

few days ago during phone calls the screen started to black out - after 1 hoursof first blackout, screen started to show weird behavior, screen was being touched on random areas - i turned on show touches from dev mode and it showed random multi touches on top right corner of scree. after few minutes the screen turned black and since then i havent seen any sort of display on my note 3. i tried.
1. removed battery - let it rest for 15 minutes - connected back - phone turned on fine i could hear all sounds and notifications even receive calls if i swiped at correct screen area, However no display
2. tried to access the phone in adb but it wont show in devices even though usb debugging is enabled and all samsung drivers are correctly configured.
3. made backup of all the files on phone using kies.
4. Rooted the phone and tried to access recovery mode but vol up + home + power just turns on the phone.
5. currently the phone connects to pc as a media device with usb debugging enabled.
i think if i am able to flash firmware again it might resolve the issue, but so far i haven't been able to find latest stock builds that i can flash using odin since i cannot do anything in recovery mode (no display)
Can someone guide me on how i can get the display back ? is there any way to access the screen using a standalone pc app without the need to install any app on the phone ? can it be hardware related issue ? the phone never dropped, im a very careful user. screen is scratchless and phone is in perfect condition physically. Any help or guidance will be appreciated.
PS. Its my first time posting a thread on a forum, i hope i didnt break any rules. I searched alot on forums for someone having similar situation.
samdada47 said:
few days ago during phone calls the screen started to black out - after 1 hoursof first blackout, screen started to show weird behavior, screen was being touched on random areas - i turned on show touches from dev mode and it showed random multi touches on top right corner of scree. after few minutes the screen turned black and since then i havent seen any sort of display on my note 3. i tried.
1. removed battery - let it rest for 15 minutes - connected back - phone turned on fine i could hear all sounds and notifications even receive calls if i swiped at correct screen area, However no display
2. tried to access the phone in adb but it wont show in devices even though usb debugging is enabled and all samsung drivers are correctly configured.
3. made backup of all the files on phone using kies.
4. Rooted the phone and tried to access recovery mode but vol up + home + power just turns on the phone.
5. currently the phone connects to pc as a media device with usb debugging enabled.
i think if i am able to flash firmware again it might resolve the issue, but so far i haven't been able to find latest stock builds that i can flash using odin since i cannot do anything in recovery mode (no display)
Can someone guide me on how i can get the display back ? is there any way to access the screen using a standalone pc app without the need to install any app on the phone ? can it be hardware related issue ? the phone never dropped, im a very careful user. screen is scratchless and phone is in perfect condition physically. Any help or guidance will be appreciated.
PS. Its my first time posting a thread on a forum, i hope i didnt break any rules. I searched alot on forums for someone having similar situation.
Click to expand...
Click to collapse
2. To access via adb you have to grant the permission, once you connect phone in adb with developer mode (usb debugging) enabled, a pop-up will come asking for granting permission., once you grant then only you can acces it in adb mode.
*Sorry buddy, i don'y know about any app that can "access the screen using a standalone pc". (Google for it, You may found)
I guess it must be hardware issues,
But you can try out this:
Download the latest firmware from SamMobile or from SamsungUpdates website, and flash using ODIN.
Before downloading firmware make sure you download the correct firmware for your region (CSC)
If didn't worked, it must be a hardware issue.
Sorry.
Phone was in usb debugging mode before screen disappeared, now i cannot see the device in adb mode maybe because i need to change the connection mode to mtp, i cant do that , theres no display :S

Huawei P8 Lite - missing on screen buttons and notification bar

Hello!
It's been while since this happened. I am not sure if this happened when I updated the phone or not.
The thing is that I don't have any buttons on my screen and notification bar is missing. I have tried using different
launcher, adjusting screen resolution (or something), trying to fix it via PC. But then comes another problem. My PC does not recognize mobile at all. I tried connecting with ADB, but It says that device is unauthorised. I also tried dialing number that opens connection settings on phone and everything is ok, but it doesn't help at all.
So I did factory reset and hard reset, but nothing.
Please help
Sorry for my bad english guys.
tebra213 said:
Hello!
It's been while since this happened. I am not sure if this happened when I updated the phone or not.
The thing is that I don't have any buttons on my screen and notification bar is missing. I have tried using different
launcher, adjusting screen resolution (or something), trying to fix it via PC. But then comes another problem. My PC does not recognize mobile at all. I tried connecting with ADB, but It says that device is unauthorised. I also tried dialing number that opens connection settings on phone and everything is ok, but it doesn't help at all.
So I did factory reset and hard reset, but nothing.
Please help
Sorry for my bad english guys.
Click to expand...
Click to collapse
Can you attach some screenshots of the problem? Are you using a stock or custom ROM and which version?
Access the Accessibility menu via Settings and check these options:
1. Magnification Gesture: OFF.
2. Display size: Default.

An error has occurred while updating the device software (2018)

Hello,
As i attempted to root my Galaxy Tab A (SM-T580), it came up with the following message..."custom binary frp lock". In an attempting to repair that error, this error come up..."An error has occurred while updating the device software".
Can anyone please give me a fix for this. My tablet is on 6 months old & i'd like to savage it if i can. any help is deeply & truly appreciated.
Ravendark
I found this on xda from someone else with the SM-T580:
"Quote:
Originally Posted by Arguntom
Hey guys I recently purchased a used SM-T580 Galaxy Tab off of Amazon and the device came with and FRP lock that I can't seem to figure out how to bypass. I've been on YouTube for the last few days just trying nummerous different methods like the SideSync, OTG, Odin, and Realtek method just to name a few, however none of them are compatible with this tablet. It's very frustrating because I need this tablet working in order to take notes in my college classes. Any help would be GREATLY appreciated, thanks.
I was having the same problem, but i figured it out last night. Without OTG cable, Odin, SideSync, Realtek, or a PC. I'd been messing with it for 3 days, so Im not 100% sure of what everything said and i'm definitely not going to relock it to try an duplicate it, but if you've been all over youtube then you've seen methods that require a wifi connection, (I found it easiest to use my phone's wifi hotspot) you disconnect your hotspot or unplug your router immediately when it says checking for software update, which appears after clicking accept on the privacy policy. (Again it's easier to just turn off the hotspot than to unplug your router" When done correctly it souls say "couldn't sign in" and then the next screen will either ask you to set up time and date or it asks you to add a name to the tablet (can't remember which is first) then asks to set up a screen lock passcode or pattern (set up either one), after doing all this 100 times I noticed it asked me if i wanted to set up a IMAP/POP3 account to use within the Gmail app (which I'd been skipping) but for some reason it didn't give me this option every time. You have to be connected to the internet for the next part so if you haven't already go ahead and turn your hotspot back on or router and add any email address other than a Gmail (I used my yahoo account) then follow through with the setup into it takes you back to the very first screen you see when you turned on the tablet. Now just turn the tablet screen off and back on (just the screen, do not power down the tablet) put in your lockscreen password and now In the top right corner there should be a little yellow icon which lets you switch users (if you see this, you've got it beat) now create a new user signing into your Gmail and Samsung accounts (if you don't have one, create a new account) once you're done with that it will take you to the home screen, pull down the notification bar and go into settings (notice since you're on an added user you can't factory reset the device) find "Users", and then switch back to the owner profile, it then tells you that you still need to set up the tablet to continue. Once i clicked okay it now let me pull down the notification bar to access settings, but this time you're on the owners account so you can factory reset it, go to "Back up and Reset" and then go ahead and factory reset it again. If done correctly the FRP will no longer be on the tablet. I know this probably sounds extremely complex so if you have any questions feel free to message me and Ill give you my email and phone number and ill help walk you through it

Booting in airplane and black screen

Running stock - I recently wiped and managed to forget my password. As you all know biometrics won't work upon a fresh reboot. Well, I tried all I could remember and had no success. I found a link to samsung accounts which will remote unlock. Great!
Except now when I boot the phone it's a black backdrop "Please input pw to 'turn on' device'" and can see it's automatically set into airplane mode. I can't access the notification bar, I can't send the unlock command......what can I do?
Do I have to seriously wipe again?
don't bother replying as the phone wiped itself. Piece of **** phone software is a hunk of garbage. One single restart locked the whole phone out from ALL connectivity. No wifi, no cell, no anything.
What is the god damn point of remote software to unlock, track, locate devices if ONE ****ING restart locks out the entire software suite? Knox is trash.

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