Booting in airplane and black screen - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

Running stock - I recently wiped and managed to forget my password. As you all know biometrics won't work upon a fresh reboot. Well, I tried all I could remember and had no success. I found a link to samsung accounts which will remote unlock. Great!
Except now when I boot the phone it's a black backdrop "Please input pw to 'turn on' device'" and can see it's automatically set into airplane mode. I can't access the notification bar, I can't send the unlock command......what can I do?
Do I have to seriously wipe again?

don't bother replying as the phone wiped itself. Piece of **** phone software is a hunk of garbage. One single restart locked the whole phone out from ALL connectivity. No wifi, no cell, no anything.
What is the god damn point of remote software to unlock, track, locate devices if ONE ****ING restart locks out the entire software suite? Knox is trash.

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[Q] Security PIN turning to password and locking me out

This issue has been addressed and no actual cause has been determined.
My pin lock pad which I usually use is replaced by a keyboard for no reason and my pin doesn't work anymore.
it keeps asking me for a password and after every 5 attempts I get a 30 seconds countdown.
To add insult to injury trying to restart the computer boots me into download mode.
It's very frustrating to say the least. Fortunately I have a twrp backup that I can restore but it's such a waste of time.
Has anyone else had this happen to them?
mrnovanova said:
This issue has been addressed and no actual cause has been determined.
My pin lock pad which I usually use is replaced by a keyboard for no reason and my pin doesn't work anymore.
it keeps asking me for a password and after every 5 attempts I get a 30 seconds countdown.
To add insult to injury trying to restart the computer boots me into download mode.
It's very frustrating to say the least. Fortunately I have a twrp backup that I can restore but it's such a waste of time.
Has anyone else had this happen to them?
Click to expand...
Click to collapse
Not happening to me. but anyone who knows how to deal with this. So, just in case happened to us, we know what to do.
hemander said:
Not happening to me. but anyone who knows how to deal with this. So, just in case happened to us, we know what to do.
Click to expand...
Click to collapse
Useless posts just to raise your post count are all over this forum, seriously if you cant offer anything remotely helpful why post at all? Also put your tongue back in!
OP can you extrapolate how to arrive at the issue and also please state device model, device status etc?
Are you using an application to set/unset your PIN?
I had this happening to me repeatedly, however it was accepting my PIN as the password so was more just annoying that anything else.
After some experimenting I found that it was Secure Settings (setting the PIN) that seemed to be the cause - somehow it was setting the PIN correctly the first time it ran and then subsequently it would switch to password.
I ditched it and instead setup my set/unset PIN via Pebble Locker (also using Wifi and other bluetooth devices to set/unset PIN).
After using it for a few days successfully, it locked once setting a password instead of PIN, and this time my usual PIN failed to unlock it. Luckily it was about 11pm and I knew that it would automatically unlock at about 7am the next day when the wifi was automatically switched back on - so I didn't need to reset or anything (although I got the impression at the time that you could unlock it via going to your google account somehow - but I can't recall the details and may have this entirely wrong).
I setup a Tasker profile so that I'd have a backdoor to disable the PIN by plugging it into power and checking if I'm at home at the time. Not the most secure solution, but hardly wide open either.
I'm having the same issue and it also appears to be a quirk with Secure Settings. Actually locked me out of my phone yesterday, had to return home where I had task to unlock phone in order to get back in.
NinjaBuzz said:
I'm having the same issue and it also appears to be a quirk with Secure Settings. Actually locked me out of my phone yesterday, had to return home where I had task to unlock phone in order to get back in.
Click to expand...
Click to collapse
I've had this exact issue with Secure Settings

[Solved] Weird lock-screen issue

Solved (how can I add that to the title?)
Verizon Galaxy S5, rooted and running 4.4.4
I had a weird and unsettling incident today. I had my phone set up for pattern unlock. I pulled my phone from my pocket and it was on a pin unlock screen. I was unable to get it to go back to pattern unlock, even with pulling the battery. As so often happens when I'm ambushed with a password requirement (the old pattern unlock didn't require a pin), I couldn't remember it. I'm sure I'll remember it eventually but I needed to have navigation right then so I had to do the reset, lost some stuff, nothing too important (old factory reset didn't used to wipe the SD so I lost some stuff there too). Mostly annoying but neither here nor there really. I always assume that anything on my phone is volatile.
So that was that. I assumed my phone had pocket-swiped and got caught in a pin fallback. Except I'm playing with my phone now and I'm unable to duplicate the effect. I have a pattern set and a pin behind it but playing with it and getting the pattern wrong doesn't lock me into having to enter the pin. If I get the pattern wrong several times, I get prompted with forgot pattern (which prompts me for my google account info) or backup pin (which prompts me for my pin but allows me to hit the back arrow to go back to the pattern).
If it helps, I did not have encryption on this device. It was not new when I got it so I had performed a factory reset so it should have been in exactly the same state. Can anyone help me understand how I got locked into this "having to enter a pin" state?
[Edit: I just tried enabling the pin lock screen and it is different from the screen that I saw which was more like the "backup pin" screen]
As an additional question, I see there is an option to disable the auto factory reset. If you disable it, what are your options for if you forget your passwords? How would you reset the device?
Edit2: OK, the clue was in there. If the auto factory reset is disabled, you are able to go back and forth between the pattern unlock and the pin unlock. If the auto factory reset is enabled, you jump to the pin unlock and then you get 10 chances at the pin and there is apparently no way to get back to the pattern unlock. I'll reserve comment on whether having the auto factory reset enabled as the default is a good idea or not.
Just as an additional note, I just checked and it is not possible to unlock the device from the android device manager when it has a pattern lock or pin lock screen set
This just happened to me after the tenth try and fail it wiped the whole internal and external cards and went in to boot loop I had to reflash the rom best thing to do is turn off the phone boot to safestrap and restore a back if you go through with the 10 tries at least pull your memory card before the 10th try
Sent from my SM-G900V using XDA Free mobile app
It looks like a good answer I found was that if you load up the play store on a browser on a PC, there is an app you can install that will unlock your device. Pretty smart (though not cheap [edit: actually pretty cheap, just not free]). I did need the nav but if I had known of this app, I probably would just have asked directions. I definitely should have pulled the sd card anyway.
Here is the link to the app. There is also a free version which does less. https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro
Other useful info available here
http://null-byte.wonderhowto.com/ho...u-bypass-android-pattern-lock-screen-0138807/

S7 Edge Lock Screen issue, wont unlock

I bought two Galaxy S7 Edge phones recently and have noticed this issue on both phones now. Both are also updated to the latest firmware. Both of us have fingerprints set up and a pattern backup. So far, the issue has occurred to us both twice. I happen to always use my fingerprint to unlock and she always uses pattern out of habit from a past phone. She brought it to me a couple of days ago and said her phone says to wait 60 minutes and try again. I asked how many times she entered it wrong, because of course I thought she entered it wrong. She said she didn't enter it incorrectly. I asked if she tried to reboot, of course not. Anyways, I held on to it and after 60 minutes I entered the pattern to unlock her phone and sure enough it wouldn't work. I rebooted, and tried again and it worked. OK...Weird.
The very next day, it happened on my phone. I always use my fingerprint though so it told me no match found. Say what? Tried again. Same thing. OK, swipe and tried my pattern. It says its incorrect and to try again in 30 seconds. 30 seconds later, I tried again and it locked me out for 60 seconds. This time I rebooted, and after it was done and 60 seconds had passed my pattern was working again.
I don't get why it randomly seems to not recognize that we are putting in the correct pattern or fingerprint. I am however happy that a reboot seems to resolve the issue. Is no one else experiencing this?
Mine doesn't lock instead!
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
shunail said:
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
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Click to collapse
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Viper41086 said:
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
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Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
shunail said:
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
Click to expand...
Click to collapse
Hmm.. Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Factory Settings Reset did it
Factory Settings Reset did it however gestures and smart stay are still issues!! Then I courage myself to do Factory Phone Reset and dang the issue with the gestures persists!!
Bump.
No one else is having this issue? I just happened to be the only one with two new phones that do it?
This literally just happened to me! I was walking to a friend's house and was using the phone just fine - was using Facebook Messenger and Spotify. All of a sudden, I try to unlock it (I have a pattern to draw, not a code) and it doesn't work. I have no idea what's going on but I don't want to factory reset and lose all my contacts and pictures. I only have four tries left to unlock it before it automatically resets itself. I've tried using the Android Device Manager to set a temporary password but since there's already a pattern to draw it won't bypass the lock screen for some reason. I never thought to check the security settings on my phone (why would I if I had a lock screen on it?) so I can't use the Samsung equivalent either. I'm extremely frustrated - been looking for help for about an hour and I'm finding absolutely nothing. It's clearly been a problem before and yet there's no solutions or explanations as to why it's happening??
While I am still having this issue sparsely, I can get around it simply by rebooting. It's just annoying to have to do so.
It's anew feature of S7 called SMART LOCK, meaning your phone knows if you're in a safe place such as your Home, your Car or if you paired a smart watch with your phone and added it as trusted device, as long as you're connected to your watch, the phone knows you're in a safe place so you dont need to enter password to your phone. Or if youre in your car or at Home, then you wont need to enter password to open your phone. But if you want to remove this feature and want to swipe or enter your pin no matter where you are then do this..go to:
SETTING>LOCK SCREEN & SECURITY>SECURE LOCK SETTING>SMART LOCK. Here you'll see "Trusted Places" and "Trusted Device" Just edit or press and hold whatever is in there, e.i your watch, your home address etc...then remove and you should be good to go.
Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.

Cannot Disable Lock Screen, Can Unlock Phone Though

Recently, my fingerprint scanner died. (It never recognizes, and if I go to add a new fingerprint it spams me with the "Unable to recognize" dialog box), so i've been using "alternative password" for about 2 weeks.
I went to change my lock screen, since I wanted a nicer one(and wanted to use a pattern lock), and found Microsoft's Next lock screen.
I set it up, and went to disable my old lock screen, only run into a major issue. For *some* reason, my alternate password, which works perfect fine to unlock the lock screen, but in my settings, if I go to change the password, it says "Incorrect alternative password" when I type it in.
I have restarted my phone, made 110% sure I am typing in the *exact* same as when I unlock the phone, nothing works.
Any help? I really don't want to factory reset, I have so much stuff on this phone that I don't want to deal with re-downloading, re-getting my settings, re-rooting, etc. (especially since i'm getting a new phone in a few months anyway)
Thanks!

stolen S7 Edge was found, but is now locked - what to do?

My girlfriends S7 Edge was stolen in France and unbelievably she was contacted through the Embassy that it had been found!!! I couldn't believe it especially because the police was more than rude and didn't care at all at first.
Anyway, after an ordeal to get it back by mail without speaking french ourselves it is now here without the case. Plugging it in it came up in download mode. Rebooting brought the lockscreen back, but her pattern doesn't work and it's in French. However, there were still messages on the lockscreen, so I believe it may not have been wiped. But no idea why it is in french now and why the lock pattern doesn't work.
Apparently one can set a temporary password through device manager, but problem 1 both wifi as well as mobile data are disabled - I can't get to it through device manager. Problem 2 I can pull down quick settings, but cannot activate either wifi nor data. Problem 3 I thought you can always get to the backup PIN entering a few wrong pattern, but that doesn't work either - only the delays increase.
There is no recovery installed or root. I may have enabled debug mode and read I could delete pattern.key via adb, however am not there right now.
Any other ideas? I wonder who changed the phone to french and download mode. Could be the police (because they found GF and there was no name on the phone) or the thief. The SIM was missing, if the thief threw away the SIM the police must have accessed the phone.
Any other ideas? I absolutely don't want to go wipe just yet, but without the phone connecting to either wifi or data there is no hope through google. We can call it with the replacement SIM.
Any way to get out of the pattern and to enter the PIN? Doesn't a PIN always have to be set when a pattern is set?
Would adb deleting of the pattern file actually work?
Google how to bypass passwords you'll find help in d results
Yeah, I did - had to do this recently restoring a TWRP backup when my pattern suddenly didn't work any more - even though I used the same pattern on the older version and thought I deleted everything. It must have stored this stuff outside the data, system or boot partitions.... weird.
Anyway unfortunately it looks like the thief got access and deleted everything, that's why it's in french. So the only way for the police to identify the owner must have been the IMEI - there is nothing left but creepy selfies of the thief - tons of them.
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