Woke up this morning and started using my phone, noticed that the screen became unresponsive for a few seconds at a time and then I saw some gray horizontal lines.
Did a battery pull and restarted the phone, however, the screen is completely black and I can still hear the boot sound.
It requires a pin to start completely and I can feel the vibration when I touch the location of the back button (the only navigation key available on the pin screen).
Since this started happening I have tried restarting several times and I have seen the "LG splash screen" once, it freezes, the boot sound plays and the screen goes black once again.
The phone is unrooted and has never been modified any at all. It is the US996 variant.
Has anyone ever faced this issue? Could it be the display itself and maybe a replacement LCD will fix the issuse?
UPDATE
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Sounds like a hardware issue.
mausam233 said:
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Click to expand...
Click to collapse
Hi Have you fixed the issue?
Hi
it looks like a corrupt bootloader,
Was it rooted? try to press with the phone off volume + and plug in the usb to enter in download mode, if you enter download mode go back to factory
gilbertlucas46 said:
Hi Have you fixed the issue?
Click to expand...
Click to collapse
Had to send it in to LG to have it repaired
Oddly enough once it was returned the problem reoccured a few weeks later after using an aukey quick charge3.0 charger that I had. Which was when it happened the first time but I didn't make the connection until the second time around
I got rid of the phone though
No more LGs for me, I haven't had much luck with them
Throw that charger seems like or the cable or the charger itself gone bad ,one charger killed 2 of my phones not diferent brands
Related
I really like my LG E900 phone. I bought it for AT&T in the USA unlocked on Amazon. Installed Mango recently with all the firmware upodates and until today been having a lot of fun with my phone!
All of a sudden today, the touch screen seems un-responsive. The touch screen works intermitently. It starts to work then stops again. I have tried resetting the phone (have to pull battery). I wasn't doing anything when I this happended. I recently installed Tango and Livestrong mobile app, otherwise phone was flawless.
1. Is my touch screen broken?
2. Does anyone have a clue. I thought maybe the phone is running apps in backround but I can't seem to find the problem. The battery seems to drain also.
3. The phone does become operation for minutes at a time but then goes bad.
I wanted to add that the screen is also very slow at first then starts to respond normally. Almost seems to something happening in the backround. As of now, the screen is still not responding. If I continue to play with the screen, sometimes the screen starts to respond, but slowly.
thanks for help!!
In your position, I would try to:
1. Use the guaranty (if it's still active) and take it to a local service
2. Flash a different rom/firmware with all the latest updates inside and see what happens.
3. Buy a new e900...they cost less than ever nowadays...(almost 180€-190€ without a contract...)
You have got to be kidding me, the exact same thing is happening to me, and for 2 days now. I'm unbranded (I believe) on Vodafone Spain. The entire phone has become unresponsive. Drops nearly every call, has rebooted about 50 times in the last 24h.
fUnny thing is, it doesn't ever reboot when I'm actively using it, just during lock screen.
cOuld you further develop your symptoms just in case we have the same issue? Thnx
Sent from my LG-E900 using XDA Windows Phone 7 App
More Detail about the LG E900 WP7 Lock Screen issue
OK. SO here are the symptoms-
- Whenever I enter the lock screen, the touch is screen does not respond. TO be clear the touch screen senses I am touching the screen but the lock screen doesn't move when swipe.
Ater some research you can find the SAME EXACT error on HTC Surrround Samsung Focus. here's the youtube video. exactly as it appears except time to unlock takes about 2:30 (2 minutes 30 seconds) on my LG
http://www.youtube.com/watch?v=t3QABdcTINc
So here is what happens and what I do
1. Again entering the lock screen, and attempting to unlock the touch doesn't reposnd to any swipes.
2. You continue to swipe and occasionaly hit the physical buttons. This keeps the lock screen on. You have to keep swiping for about 2:30. After 2:30, the touch screen just seems to respond.
3. After the touch screen responds. Nothing out of the ordinary. When I tried using IE, it seemed that IE didn't work as well. Pinch to zoom, swipes not as good. Also portions of the screen are not as responsive.
So maybe start looking for a replacement.
I've tried
- restoring previous OS and files. No change.
- Hard and factory reset. No change.
- changing the brightness setting (AUTO, low) no change
The only thing that I haven't done is upgrade/downgrade the firmware. I think that may help but not clear on what to do.
Are you using the correct charger?
I have an HP Touchpad that has a high output microUSB charger for rapid charging of the Touchpad's battery. Although it hasn't (yet?) given my e900h any troubles, I did read at least one report of a guy's Samsung phone reacting poorly with symptoms similar to yours after using the Touchpad's higher output charger.
I am using a third party USB charger. Not a high power one, but an inexpensive one from monoprice. Ok, I will try.
Sent from my LG-E900 using XDA Windows Phone 7 App
Some people have reported errors and crazy system behavior when using third party chargers...
Still no luck. Using stock charger now. Will wait to see if any improvements. Thanks everyone.
Sent from my LG-E900 using XDA Windows Phone 7 App
Muvolt said:
Some people have reported errors and crazy system behavior when using third party chargers...
Click to expand...
Click to collapse
I was one of them. This behaviour would occur with the charger connected.
I get the feeling the problem the OP and I are facing is also related to chargers, but no longer when they are connected. Charging makes no difference for me, the phone is still reacting very strange.
More Info on failiong touch screen
So
Here are more precise deets
- Whenever the backlight is turned off, the touch screen becomes non-responsive
- The touch screen notices touch but not swiping.
- in order to get the touch screen to respond you must continue touch the screen for 00:02:30 (2 minutes, 3 sec).
- the touch screen will usuallly start to respond to swipes but only a single axis (e.g. vertical or horizontal)
- after 2:30 the touch screen responds like everything is ok.
- the goal is to make sure the screen backlight stays on until the for 2:30. In some lock screen cases, you can issue a voice command, camera etc which effectly keeps the phone one (i.e backlight on) for longer without having to continuously touch.
- issues came after tangoi install and livestrong install.
- wonder if tango did something to lock screen
- also tried changing lock screen wallpaper - no changes
- when installing microsoft insider app, I tried using the wallpapers, but the apps crashes. Changing wall paper using default app works
- using default charger no changes
- received the latest update (fixed voicemail and outlook issues) - no change
I haven't been able to retore/flash NODO. That is probably what I need to do.
same problem here, new phone, original recharger and touchscreen of my optimus goes sometimes frenzy...the frequency of strange behavior raises when I fully recharge battery
i found a video on youtube, but yet i cannot send urls, because i'm new user here, u can find it if u search "problema telefono"
any1 have some solution, pls? or did u try to send the phone back to LG service?
Phone screen is black, but phone still "works".. Cannot get screen to come back on!
I have no idea what happened, 5 minutes after being in my pocket I pulled it out and the screen was un-responsive.
The notification light is still on, power light, etc. The power button works, I can push and hold and reboot and the two bottom buttons on the phone light up. I was able to "swipe" my password and it vibrated and accepted it, I am getting vibrate notifications too. I just have a black screen and I can't figure out what to do!
I am rooted, but I haven't had any changes to the phone in a few weeks since I had rooted. I tried using http://forum.xda-developers.com/showthread.php?t=2786395 but I cannot figure out how to get the device to show up in the program to use.
I am at a loss on what to do...
No Samsung logo if you remove the battery for 30 seconds, replace it and power on normally?
*Detection* said:
No Samsung logo if you remove the battery for 30 seconds, replace it and power on normally?
Click to expand...
Click to collapse
Nope, no nothing. No logos, no screen flicker, no colors of any sort - just black. The LED goes blue as it boots up, etc, so I know it does power up.. and once it is done I can even swipe my password and it gives the feedback vibrate..
Just in case this was an issue with the root and whatnot I flashed the stock with Odin and I still am getting black screened.
I contacted VZW support last night, and the chat rep told me they would have to just replace the phone. I am guessing this may be a hardware issue.
Yea if there is no logo whatsoever when you first turn it on, it sounds like a hardware issue, not a ROM issue
I forget exactly which logo shows first (S5 I think) that isn't part of the ROM afaik, the Samsung animated logo is the ROM, so if you don't even get the one before the Samsung animation, doesn't sound good
Is it the G900F? If yes, the only thing I can think that might possibly work, is this
http://forum.xda-developers.com/galaxy-s5/general/g900f-debrick-img-lollipop-t3240626
Don't use unless it's the G900F
*Detection* said:
Yea if there is no logo whatsoever when you first turn it on, it sounds like a hardware issue, not a ROM issue
I forget exactly which logo shows first (S5 I think) that isn't part of the ROM afaik, the Samsung animated logo is the ROM, so if you don't even get the one before the Samsung animation, doesn't sound good
Is it the G900F? If yes, the only thing I can think that might possibly work, is this
http://forum.xda-developers.com/galaxy-s5/general/g900f-debrick-img-lollipop-t3240626
Don't use unless it's the G900F
Click to expand...
Click to collapse
I don't believe it's G9000F... and I am fairly certain now that it isn't a software issue since everything else 'loads', just not my damn screen.. lol.
Thanks for your help though
The reason I posted that link, is, if the bootloader has corrupted, it is possible you won't get any logo at all, and that debrick image basically tricks the phone into using the MicroSD card to boot into download mode from, where you can recover the main storage
It should tell you under the battery which model S5 it is
If the screen doesn't even light up, then it sounds more like hardware
See if this gives you access
http://forum.xda-developers.com/showthread.php?t=2786395
It is connector issue.
Either connector is slight loose or if not then need to Change the connector.
My one has same problem.
Solved for less than 10$.
Sent from my SM-G900I using XDA-Developers mobile app
Question 1. This just happened right now my s5 is starting up and sometimes it shows the s5 startup powered by android sometimes not after that it proceeds in starting up with the usual sound effects but the problem is the screen is just plain black. Now i believe my phone is proceeding to the homescreen cause i tried to ring it and it did plus my ringtone music played. I tried pulling the battery multiple times and start the phone but still same result. I also tried the taking the battery off and pressing the power button for a minute. also tried the safe mode, but none of them worked. What do you think? is it a firmware or a hardware issue?
Question 2. Im still not sure the cause of the problem. Because of the black screen issue i I wanted to backup my files saved in the phones memory. However my phone is locked through my fingerprint and I guess because of that when I connect my phone to the pc im unable to access my files. Is there anyway I can access my files through a pc and unlock it using my phone's fingerprint alternative password?
TIA
If the initial logo sometimes won't show up, it sounds more like hardware as that is not part of the ROM
If your phone is secured by fingerprint, wait for it to boot, press the home or power key to wake it up, then swipe like normal, if it's just a faulty screen, the fingerprint swipe should still work
*Detection* said:
If the initial logo sometimes won't show up, it sounds more like hardware as that is not part of the ROM
If your phone is secured by fingerprint, wait for it to boot, press the home or power key to wake it up, then swipe like normal, if it's just a faulty screen, the fingerprint swipe should still work
Click to expand...
Click to collapse
hey thanks alot swiping the through the black screen unlocked my phone. so do you think it is a hardware issue I assume its the LCD?
but if ever the LCD is broken , the finger scanner should also not be functional? or im wrong?
The finger scanner is a separate button (Home button)
There are two parts to the screen iirc, the digitizer (Touch) and the panel itself for displaying, could be just the panel if the digitizer is still working
You can use this to control your phone without a screen, might help
http://forum.xda-developers.com/showthread.php?t=2786395
i'm experiencing the same problem again. Before I guess after 40-50 restart I was able to open my s5 with a screen, but now it happened again and the difference is that when I boot it the "Samsung s5 powered by android" rarely shows and it will proceed until the home screen with a black screen?
i have already removed the battery, charged it, changed battery, boot it in recovery and safe mode but still all i'm getting is a black screen.
Any idea how to fix this? Is this a hardware issue already
kenchii17 said:
i'm experiencing the same problem again. Before I guess after 40-50 restart I was able to open my s5 with a screen, but now it happened again and the difference is that when I boot it the "Samsung s5 powered by android" rarely shows and it will proceed until the home screen with a black screen?
i have already removed the battery, charged it, changed battery, boot it in recovery and safe mode but still all i'm getting is a black screen.
Any idea how to fix this? Is this a hardware issue already
Click to expand...
Click to collapse
Hi kenchii17
As you didn't provide answer to @*Detection* 's suggestion for backup, here comes another:
[TOOL] Tickle My Android
To get rid of all this inconvenience, I would suggest a complete reinstall. Clear everything through Recovery and then flash a new Stock ROM via ODIN.
Nice regards.
.
I've been using the PH-1 for a year and a half and its great, but a couple days ago i would unlock the phone via fingerprint (as ussual), it would unlock but the touch wont work, so i factory reset the phone and still the same, remove the case and the screen was loose (almost complete), but the cable was well connected on both sides so i got the screen glued, but still the same.
Im using Android Pie (from day 1) with March update (updated like a week ago), in order to use the phone beyond what Google assistant can do i have to reboot the phone (using power and volume buttons) to get the touch to work again and dont let the screen go off. Sometimes after rebooting the touch works even if i turn the screen off and on, but i think its just luck.
You guys think it might be a software issue? or hardware issue? because i don't live in the US or CA, so i would have to wait a couple weeks for the screen to get here and i would'nt be able to return it in case its not a screen malfunction.
I really don't wanna change my phone, i love the PH-1.
EDIT: i just replaced the screen with a new one from fixez.com and the problem persists, i think april's update broke something. is there something i can do to check the software? Pls help.
I rooted my phone and almost the same thing happens. I turn off the screen and turn it back on and the touch is unresponsive. Howver, ONLY the apps left on screen are unresponsive. I can still pull down from status bar its weird.
Update 1: I saw u mention fingerprinting. I removed mine and somehow it seems to have stopped. I'll use it for about another day or 2.
Update2: Well it doesn't. If my screen times out with an app open. The app is unresponsive upon waking.
Hello, i recently bought a mi mix 3 5g in quite good physical condition. But since the first time I turned it on it have been behaving really strangely with updating the screen. To start with if I start it from being completely powered of i usually get themixlogo so the normal splash screen, but after that i get maybe one or 2 pictures of first the colourful 5g logo and then maybe one picture of the text that says Miui. After that it may sometimes get kind of stuck on that untill the screen timer runs out or untill i click the power button. After that if i turn it on it sometimes get a picture of the lock screen or it stays completely black, it depends a little. But either away even though the screen does not update the touch still works as it should, i did manage to activate USB debugging and with that i could share the screen over to my computer and there it works just as it should, it runs as smoothly as it should. So I was thinking is there anyone here who have experienced a similar issue or have any idea what could be the problem and how to fix it?
antbac01 said:
Hello, i recently bought a mi mix 3 5g in quite good physical condition. But since the first time I turned it on it have been behaving really strangely with updating the screen. To start with if I start it from being completely powered of i usually get themixlogo so the normal splash screen, but after that i get maybe one or 2 pictures of first the colourful 5g logo and then maybe one picture of the text that says Miui. After that it may sometimes get kind of stuck on that untill the screen timer runs out or untill i click the power button. After that if i turn it on it sometimes get a picture of the lock screen or it stays completely black, it depends a little. But either away even though the screen does not update the touch still works as it should, i did manage to activate USB debugging and with that i could share the screen over to my computer and there it works just as it should, it runs as smoothly as it should. So I was thinking is there anyone here who have experienced a similar issue or have any idea what could be the problem and how to fix it?
Click to expand...
Click to collapse
Found the problem. It was a physical problem with the display. I fixed it by installing a new screen