Phone screen is black, but phone still "works".. Cannot get screen to come back on!
I have no idea what happened, 5 minutes after being in my pocket I pulled it out and the screen was un-responsive.
The notification light is still on, power light, etc. The power button works, I can push and hold and reboot and the two bottom buttons on the phone light up. I was able to "swipe" my password and it vibrated and accepted it, I am getting vibrate notifications too. I just have a black screen and I can't figure out what to do!
I am rooted, but I haven't had any changes to the phone in a few weeks since I had rooted. I tried using http://forum.xda-developers.com/showthread.php?t=2786395 but I cannot figure out how to get the device to show up in the program to use.
I am at a loss on what to do...
No Samsung logo if you remove the battery for 30 seconds, replace it and power on normally?
*Detection* said:
No Samsung logo if you remove the battery for 30 seconds, replace it and power on normally?
Click to expand...
Click to collapse
Nope, no nothing. No logos, no screen flicker, no colors of any sort - just black. The LED goes blue as it boots up, etc, so I know it does power up.. and once it is done I can even swipe my password and it gives the feedback vibrate..
Just in case this was an issue with the root and whatnot I flashed the stock with Odin and I still am getting black screened.
I contacted VZW support last night, and the chat rep told me they would have to just replace the phone. I am guessing this may be a hardware issue.
Yea if there is no logo whatsoever when you first turn it on, it sounds like a hardware issue, not a ROM issue
I forget exactly which logo shows first (S5 I think) that isn't part of the ROM afaik, the Samsung animated logo is the ROM, so if you don't even get the one before the Samsung animation, doesn't sound good
Is it the G900F? If yes, the only thing I can think that might possibly work, is this
http://forum.xda-developers.com/galaxy-s5/general/g900f-debrick-img-lollipop-t3240626
Don't use unless it's the G900F
*Detection* said:
Yea if there is no logo whatsoever when you first turn it on, it sounds like a hardware issue, not a ROM issue
I forget exactly which logo shows first (S5 I think) that isn't part of the ROM afaik, the Samsung animated logo is the ROM, so if you don't even get the one before the Samsung animation, doesn't sound good
Is it the G900F? If yes, the only thing I can think that might possibly work, is this
http://forum.xda-developers.com/galaxy-s5/general/g900f-debrick-img-lollipop-t3240626
Don't use unless it's the G900F
Click to expand...
Click to collapse
I don't believe it's G9000F... and I am fairly certain now that it isn't a software issue since everything else 'loads', just not my damn screen.. lol.
Thanks for your help though
The reason I posted that link, is, if the bootloader has corrupted, it is possible you won't get any logo at all, and that debrick image basically tricks the phone into using the MicroSD card to boot into download mode from, where you can recover the main storage
It should tell you under the battery which model S5 it is
If the screen doesn't even light up, then it sounds more like hardware
See if this gives you access
http://forum.xda-developers.com/showthread.php?t=2786395
It is connector issue.
Either connector is slight loose or if not then need to Change the connector.
My one has same problem.
Solved for less than 10$.
Sent from my SM-G900I using XDA-Developers mobile app
Related
Yesterday my wife picked up her phone to use it and found that when she pressed the power button the screen was just white. She couldn't turn it off and had to pull the battery to restart it. The phone is now still going the same thing.
It's running completely stock and has been fine for the 11 months she's had it.
I've tried the hard reset using the buttons and while I can't see anything on the screen the phone does vibrate when expected. Also if i tap the screen with my finger the occasional black line will appear and then vanish again.
Any thoughts?
Are you able to enter bootloader or recovery?
Sent from my HTC Vision using XDA App
No matter what I do the screen is just plain white. I think the phone is working as normal apart from the screen itself. Sadly I have it with me at work and the wife took the SIM out since it was broken. I want to see if it can receive calls.
Can you boot into fastboot via power + vol down?
If so, you can perform a factory reset and that skulls fix it.
I believe the phone is going into it but I cannot SEE that it is as the screen never displays anything other than blank white.
I know that it is doing something different to normal boot because normal boot has a vibration and booting with vol down does not.
I've tried the various button presses even though I cant see the display and I think it's worked, but the screen is still just plain white.
I have a feeling it is just the ribbon.
DarrenT said:
I believe the phone is going into it but I cannot SEE that it is as the screen never displays anything other than blank white.
I know that it is doing something different to normal boot because normal boot has a vibration and booting with vol down does not.
I've tried the various button presses even though I cant see the display and I think it's worked, but the screen is still just plain white.
I have a feeling it is just the ribbon.
Click to expand...
Click to collapse
Sounds like ribbon to me boss
Sent from my HTC Vision using xda premium
Just an update. Sure enough with a new £28 screen from eBay the problem is resolved.
I think Wifey wants to sell it and get P4U to buy her out of what is left on the contract so she can get something else. She really wanted a keyboard but she's found she doesn't use it.
I also think the ribbon's the problem. Take it to HTC, maybe?
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.
Does your screen not have cracked (from the inside ) ?
MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)
MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.
same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?
My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!
Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!
This thing is a month old and I really hope I can find a way to fix it. It is rooted so I doubt I can get a replacement...
I've seen other people with screen malfunctions where it shows weird colors after booting, but mine shows nothing. The Samsung boot animation doesn't show, nor does the ATT boot logo (although the sound plays). I can still use my phone by guessing where to touch and everything works fine.
Are there apps that can (with super user access) somehow disable the screen?
Is there a way to factory reset without being able to see what is on the screen? I tried the "Volume Up + Volume Down + Home", but the screen doesn't show anything.
Finally, is there a way to reset the ATT Galaxy S4 via Kies? I haven't been able to find one.
I'm guessing this has to be hardware since the boot logo doesn't show. Surely even if an app disabled the screen, it wouldn't be running before the logo appeared.
ShimmyShimmin said:
This thing is a month old and I really hope I can find a way to fix it. It is rooted so I doubt I can get a replacement...
I've seen other people with screen malfunctions where it shows weird colors after booting, but mine shows nothing. The Samsung boot animation doesn't show, nor does the ATT boot logo (although the sound plays). I can still use my phone by guessing where to touch and everything works fine.
Are there apps that can (with super user access) somehow disable the screen?
Is there a way to factory reset without being able to see what is on the screen? I tried the "Volume Up + Volume Down + Home", but the screen doesn't show anything.
Finally, is there a way to reset the ATT Galaxy S4 via Kies? I haven't been able to find one.
I'm guessing this has to be hardware since the boot logo doesn't show. Surely even if an app disabled the screen, it wouldn't be running before the logo appeared.
Click to expand...
Click to collapse
If the boot logo doesn't show (not the boot animation, but the very first logo when you first power on and it vibrates) then it's hardware. If the screen goes out after that like at the boot animation, then it could be that you messed up or something messed up a system file. This happened to me when I didn't set the permissions on my build.prop, it gave me black screen with blue LED and simply fixing the permissions in Safestrap fixed it.
Try this
http://www.youtube.com/watch?v=sOs5T-vqm3c
Question 1. This just happened right now my s5 is starting up and sometimes it shows the s5 startup powered by android sometimes not after that it proceeds in starting up with the usual sound effects but the problem is the screen is just plain black. Now i believe my phone is proceeding to the homescreen cause i tried to ring it and it did plus my ringtone music played. I tried pulling the battery multiple times and start the phone but still same result. I also tried the taking the battery off and pressing the power button for a minute. also tried the safe mode, but none of them worked. What do you think? is it a firmware or a hardware issue?
Question 2. Im still not sure the cause of the problem. Because of the black screen issue i I wanted to backup my files saved in the phones memory. However my phone is locked through my fingerprint and I guess because of that when I connect my phone to the pc im unable to access my files. Is there anyway I can access my files through a pc and unlock it using my phone's fingerprint alternative password?
TIA
If the initial logo sometimes won't show up, it sounds more like hardware as that is not part of the ROM
If your phone is secured by fingerprint, wait for it to boot, press the home or power key to wake it up, then swipe like normal, if it's just a faulty screen, the fingerprint swipe should still work
*Detection* said:
If the initial logo sometimes won't show up, it sounds more like hardware as that is not part of the ROM
If your phone is secured by fingerprint, wait for it to boot, press the home or power key to wake it up, then swipe like normal, if it's just a faulty screen, the fingerprint swipe should still work
Click to expand...
Click to collapse
hey thanks alot swiping the through the black screen unlocked my phone. so do you think it is a hardware issue I assume its the LCD?
but if ever the LCD is broken , the finger scanner should also not be functional? or im wrong?
The finger scanner is a separate button (Home button)
There are two parts to the screen iirc, the digitizer (Touch) and the panel itself for displaying, could be just the panel if the digitizer is still working
You can use this to control your phone without a screen, might help
http://forum.xda-developers.com/showthread.php?t=2786395
i'm experiencing the same problem again. Before I guess after 40-50 restart I was able to open my s5 with a screen, but now it happened again and the difference is that when I boot it the "Samsung s5 powered by android" rarely shows and it will proceed until the home screen with a black screen?
i have already removed the battery, charged it, changed battery, boot it in recovery and safe mode but still all i'm getting is a black screen.
Any idea how to fix this? Is this a hardware issue already
kenchii17 said:
i'm experiencing the same problem again. Before I guess after 40-50 restart I was able to open my s5 with a screen, but now it happened again and the difference is that when I boot it the "Samsung s5 powered by android" rarely shows and it will proceed until the home screen with a black screen?
i have already removed the battery, charged it, changed battery, boot it in recovery and safe mode but still all i'm getting is a black screen.
Any idea how to fix this? Is this a hardware issue already
Click to expand...
Click to collapse
Hi kenchii17
As you didn't provide answer to @*Detection* 's suggestion for backup, here comes another:
[TOOL] Tickle My Android
To get rid of all this inconvenience, I would suggest a complete reinstall. Clear everything through Recovery and then flash a new Stock ROM via ODIN.
Nice regards.
.
Woke up this morning and started using my phone, noticed that the screen became unresponsive for a few seconds at a time and then I saw some gray horizontal lines.
Did a battery pull and restarted the phone, however, the screen is completely black and I can still hear the boot sound.
It requires a pin to start completely and I can feel the vibration when I touch the location of the back button (the only navigation key available on the pin screen).
Since this started happening I have tried restarting several times and I have seen the "LG splash screen" once, it freezes, the boot sound plays and the screen goes black once again.
The phone is unrooted and has never been modified any at all. It is the US996 variant.
Has anyone ever faced this issue? Could it be the display itself and maybe a replacement LCD will fix the issuse?
UPDATE
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Sounds like a hardware issue.
mausam233 said:
Got past the pin screen and think the phone has fully booted, fingerprint scanner works, I can touch the navigation keys and get feedback and I am still getting notifications.
However, the main screen is still blank and the second screen shows the time surrounded by static surrounded. I have attached a photo.
Click to expand...
Click to collapse
Hi Have you fixed the issue?
Hi
it looks like a corrupt bootloader,
Was it rooted? try to press with the phone off volume + and plug in the usb to enter in download mode, if you enter download mode go back to factory
gilbertlucas46 said:
Hi Have you fixed the issue?
Click to expand...
Click to collapse
Had to send it in to LG to have it repaired
Oddly enough once it was returned the problem reoccured a few weeks later after using an aukey quick charge3.0 charger that I had. Which was when it happened the first time but I didn't make the connection until the second time around
I got rid of the phone though
No more LGs for me, I haven't had much luck with them
Throw that charger seems like or the cable or the charger itself gone bad ,one charger killed 2 of my phones not diferent brands