Asus Zenfone 5 How to update - Zenfone 5 Q&A, Help & Troubleshooting

I Have a Asus Zenfone 5 which is a Asus t00F model...
software version is ASUS_T00F_WW_user_1.13.40.8_20140516_17063
how to update it to Android Lolipop

Nesan Anthony said:
I Have a Asus Zenfone 5 which is a Asus t00F model...
software version is ASUS_T00F_WW_user_1.13.40.8_20140516_17063
how to update it to Android Lolipop
Click to expand...
Click to collapse
Go to Asus official website and download the firmware from there. After downloading is completed, a notification will pop up that system detects a new update. Now you have to press the OK button and then your device will restart and your update process will begin. Just wait for completion. After completion, your device will now upgraded to lollipop.
Click the below link to visit Asus website -
https://www.asus.com/ae-en/support/Download/39/1/0/2/96nqlxHp1VKV4Rdz/32/
Now look for firmware option in that website. ( for more information look at the screenshot below).
After clicking the firmware option, now search for " Version*WW-2.22.40.540 (kitkat,MR11.3) ". And click on download button. It will upgrade your device to KitKat version.
First upgrade it to KitKat. And then you can upgrade it to lollipop version. Direct upgrade to lollipop is not possible.
Now after upgrading to KitKat version. Go to Asus website and click on firmware option again.
Now search for " Version*WW_3.24.40.87(Andriod L) " and download it. Now it will upgrade your device from KitKat to lollipop version.
In this way you can upgrade it to lollipop version. You have to download two zip files, one is for upgrading to KitKat and another one is for upgrading it to lollipop. See the screenshots below for more information. O hope that it will help you out. If not, then PM me.

Related

not updating to 4.3

Hi Guys, am new to samsung.
well i have samsung s4 4g, am unable to update to version 4.3 am getting your phone is up to date.
i dont want to update via odin, but what is the problem with my phone!!! i checked sammobile website and found a firmware released in november for my country.
plus: if i updated via odin do i still update via phone if new version released!!!
please help me guys and thanks in advance for all...
darkylight said:
Hi Guys, am new to samsung.
well i have samsung s4 4g, am unable to update to version 4.3 am getting your phone is up to date.
i dont want to update via odin, but what is the problem with my phone!!! i checked sammobile website and found a firmware released in november for my country.
plus: if i updated via odin do i still update via phone if new version released!!!
please help me guys and thanks in advance for all...
Click to expand...
Click to collapse
1. Download Kies Software and run it. (www.samsung.com/us/kies)
2. Connect your phone via USB to computer.
3. Kies will tell you if it needs to update or not. (you must be online)
4. If update available, simply click on "Update" button. :good:
If you have android 4.2 you must install "Kies". "Kies version 3" is for Android 4.3 devices.
If you flash a Stock Rom via Odin, you still will be able to update OTA.
martikp said:
1. Download Kies Software and run it. (www.samsung.com/us/kies)
2. Connect your phone via USB to computer.
3. Kies will tell you if it needs to update or not. (you must be online)
4. If update available, simply click on "Update" button. :good:
If you have android 4.2 you must install "Kies". "Kies version 3" is for Android 4.3 devices.
If you flash a Stock Rom via Odin, you still will be able to update OTA.
Click to expand...
Click to collapse
i did it, i got " you phone firmware is not compatible with kies"
darkylight said:
i did it, i got " you phone firmware is not compatible with kies"
Click to expand...
Click to collapse
Did you rooted your device before?
If you have rooted device your device status is shown modified or custom so you can not update with kies or OTA. Use Wanam Xposed to fake this situation into "Official".
Before that you may try Triangle Away.
NOTE: Use above apps at your own risk.

Latest Andriod M Update Version WW-4.21.40.184

Howdy all,
Just seen that Asus has updated Frimware on 09 Nov. Seems like nobody started discussion about the same.
Here are details:
Description ASUS ZenFone 2=ZE551ML(Z00AD/Z00ADA/Z00ADB/Z00ADC) software Image: V4.21.40.184 for WW SKU only* (andriod M)
Improvement Item:
1)Improve system stability
2)Improve bluetooth stability
3)Improve ZenMotion related issue
Steps of Update:
1. Check software version of your device**
2. Download device software and Update SOP (From “Manual” Item)
3. Only apply to same SKU update, Example: WW->WW, CN->CN, .
4. Software update cannot transfer the software SKU and downgrade the software version.
5. Wrong SKU may cause update failure, please update the same SKU version only.
Download: http://dlcdnet.asus.com/pub/ASUS/ZenFone/ZE551ML/UL-Z00A-WW-4.21.40.184-user.zip?_ga=1.49480932.390516114.1475939765
If you have upgraded to this version please say some words about new update.
Guess you missed this. http://forum.xda-developers.com/showthread.php?t=3490900
Sent from my Zenfone 2 using Tapatalk
This firmware seem to finally solve battery drain. As for now, it seems the best I had on my ZF2. Very recommended!
I am using since from last couple of days, its smooth everything just working perfectly fine
need help
sorry there is any place to get the firmware pre rooted?
i have rooted allmy devices, my zenfone was rooted until upgrade to MM, but now im having seriuos headache rooting marsmallow, bricked my phon two or three times
druid23 said:
sorry there is any place to get the firmware pre rooted?
i have rooted allmy devices, my zenfone was rooted until upgrade to MM, but now im having seriuos headache rooting marsmallow, bricked my phon two or three times
Click to expand...
Click to collapse
Yes there is
SO Android drain the battery in 48 %, any solution???
Kosecki99 said:
SO Android drain the battery in 48 %, any solution???
Click to expand...
Click to collapse
Nope.
Sent from my ASUS_Z00A using XDA Labs
sferrariba said:
Yes there is
Click to expand...
Click to collapse
Where I can get this firm rooted?
druid23 said:
Where I can get this firm rooted?
Click to expand...
Click to collapse
Try CLEAN STOCK and RUSSIAN BEAR roms
New framework ww-4.21.40.184
NiTesh said:
Howdy all,
Just seen that Asus has updated Frimware on 09 Nov. Seems like nobody started discussion about the same.
Here are details:
Description ASUS ZenFone 2=ZE551ML(Z00AD/Z00ADA/Z00ADB/Z00ADC) software Image: V4.21.40.184 for WW SKU only* (andriod M)
Improvement Item:
1)Improve system stability
2)Improve bluetooth stability
3)Improve ZenMotion related issue
Steps of Update:
1. Check software version of your device**
2. Download device software and Update SOP (From “Manual” Item)
3. Only apply to same SKU update, Example: WW->WW, CN->CN, .
4. Software update cannot transfer the software SKU and downgrade the software version.
5. Wrong SKU may cause update failure, please update the same SKU version only.
If you have upgraded to this version please say some words about new update.
Click to expand...
Click to collapse
Nothing new....just improved battery Backup
---------- Post added at 06:40 AM ---------- Previous post was at 06:37 AM ----------
Please suggest any idea (method) how to unlock bootloader for this framework. Iam not able to unlock it with previous unoffmethod.ASAP

Asus Zenphone 5 - update to latest official rom

Hello to everyone.
I would kindly ask for your help.
A friend of mine has a zenphone 5. She is experiencing various problems with the playstore synching, viber synching etc and getting errors with play services.
The phone is on android Kit Kat (4.4.2 if I recall correctly).
As I am more experienced with phones, she asked to me to have a look at it and see what can be done.
I do not want to root the phone and/or install an unofficial rom (like lineage) as I will not be the one using the phone, and my friend is completely unaware of what to do in case there is a problem with the phone.
So my best thing would be to perform a backup, then wipe all data and finally update the firmware to the latest official available version.
As I never had an asus phone before (I am more experienced in rooting/updating unofficial roms etc to sony and samsung phones) I kindly ask for your help.
The phone is a zenphone 5 T00F has a WW sku. I attach a screenshot of the firmware version. I found on asus website and downloaded the latest firmware UL-ASUS_T00F-WW-2.22.40.540-user.
How do I install it?
Also, I believe that there is also a lollipop official update for this phone? Where can I find it and how can I Install it?
Any help will be greatly appreciated.
Thanx.
Hello , you want the phone to be in stock rom , right ? @madvinegar
1) update to latest kitkat version by ota updates . Latest kitkat version is 2.22.40.540
2) if you want to update to android l then after updating to latest kitkat just place the file (rom update zip ) into internal storage ( not inside any folder just in the internal storage ) . A pop up will come just tap it the update will be done .
3) But if pop up does not come then just reboot your phone once . The latest version of lollipop which you need to download is 3.24.40.87
Alternatively you can sideload the official firmware , if you know how to :laugh: just make sure you download the rom as per your device sku
stock rom official
Boomshiva said:
Hello , you want the phone to be in stock rom , right ? @madvinegar
1) update to latest kitkat version by ota updates . Latest kitkat version is 2.22.40.540
2) if you want to update to android l then after updating to latest kitkat just place the file (rom update zip ) into internal storage ( not inside any folder just in the internal storage ) . A pop up will come just tap it the update will be done .
3) But if pop up does not come then just reboot your phone once . The latest version of lollipop which you need to download is 3.24.40.87
Alternatively you can sideload the official firmware , if you know how to :laugh: just make sure you download the rom as per your device sku
stock rom official
Click to expand...
Click to collapse
Thank you so much for your kind reply!
Where can I find and downlpad the lollipop firmware 3.24.40.87?
In the asus website I can only find the latest kitkat one.
madvinegar said:
Thank you so much for your kind reply!
Where can I find and downlpad the lollipop firmware 3.24.40.87?
In the asus website I can only find the latest kitkat one.
Click to expand...
Click to collapse
The link is already provided to you .
In firmware section there is all the firmware available for all sku .
Boomshiva said:
The link is already provided to you .
In firmware section there is all the firmware available for all sku .
Click to expand...
Click to collapse
Yes you are right. I had to scroll further down.
One odd thing happened.
As you have seen in the screenshot I uploaded in my 1st post, the SKU of the phone seems to be WW.
So I downloaded the update for WW, but when I tried to apply it, I got an error saying that the update failed. I think the reason was that the SKU found on the phone was "CUCC". How can this be...?
In any case I am downloading now the firmware update 2.22.40.540 for CUCC and I will try again. What is the difference between CUCC and WW...?
Also, I don't see that there is a lollipop update for CUCC. Can I use the SKU of another firmware? i.e. WW?
madvinegar said:
Yes you are right. I had to scroll further down.
One odd thing happened.
As you have seen in the screenshot I uploaded in my 1st post, the SKU of the phone seems to be WW.
So I downloaded the update for WW, but when I tried to apply it, I got an error saying that the update failed. I think the reason was that the SKU found on the phone was "CUCC". How can this be...?
In any case I am downloading now the firmware update 2.22.40.540 for CUCC and I will try again. What is the difference between CUCC and WW...?
Also, I don't see that there is a lollipop update for CUCC. Can I use the SKU of another firmware? i.e. WW?
Click to expand...
Click to collapse
first, you must downgrade to CN 1.14 version first then download WW 1.14 . for more information on this there is a thread created visit that . thank you
https://forum.xda-developers.com/general/help/q-asus-zenfone-sku-cucc-help-t2848605
cn sku = china units
tw sku = taiwan units
ww sku = world wide units
Boomshiva said:
first, you must downgrade to CN 1.14 version first then download WW 1.14 . for more information on this there is a thread created visit that . thank you
https://forum.xda-developers.com/general/help/q-asus-zenfone-sku-cucc-help-t2848605
cn sku = china units
tw sku = taiwan units
ww sku = world wide units
Click to expand...
Click to collapse
So in my case I will have to download and install first the WW 1.14 (not the CN 1.14) since my formware now is the ASUS_T00F_WW_user_1.13.40.8_20140516_17063.
Correct?
madvinegar said:
So in my case I will have to download and install first the WW 1.14 (not the CN 1.14) since my formware now is the ASUS_T00F_WW_user_1.13.40.8_20140516_17063.
Correct?
Click to expand...
Click to collapse
Yes , else the best way is to get a stock based modified rom like gecko premium, mnml rom which is lollipop rom based on official lollipop .87 firmware . Unlock bootloader flash the rom , lock the bootloader again .
Boomshiva said:
Yes , else the best way is to get a stock based modified rom like gecko premium, mnml rom which is lollipop rom based on official lollipop .87 firmware . Unlock bootloader flash the rom , lock the bootloader again .
Click to expand...
Click to collapse
So, I finally managed to solve the problem and update the zenphone 5 to lollipop.
My problem was the recovery image which was either faulty and/or different version from the firmware. To be precise, the recovery was CUCC, while the firmware was WW.
So, to solve the problem I did the following:
1. Using fastboot, I flashed the latest recovery image from WW 2.22.40.540
2. Again using fastboot, I flashed the latest fastboot image from WW 2.22.40.540.
3. Then using ADB I flashed the latest firmware WW 2.22.40.540
So, after successfully flashing the latest kitkat firmware WW 2.22.40.540, then I downloaded the latest lollipop firmware WW 3.24.40.87, placed the zip file inside the internal storage of the phone and rebooted. After reboot, a notification was waiting for me to update to lollipop. I pressed OK to continue, the phone rebooted, installed the firmware, updated all android apps, and ... voila ... the phone rebooted to Android Lollipop 5.0
@Boomshiva I thank you very much for all your kind help and guidance.
madvinegar said:
So, I finally managed to solve the problem and update the zenphone 5 to lollipop.
My problem was the recovery image which was either faulty and/or different version from the firmware. To be precise, the recovery was CUCC, while the firmware was WW.
So, to solve the problem I did the fogllowing:
1. Using fastboot, I flashed the latest recovery image from WW 2.22.40.540
2. Again using fastboot, I flashed the latest fastboot image from WW 2.22.40.540.
3. Then using ADB I flashed the latest firmware WW 2.22.40.540
So, after successfully flashing the latest kitkat firmware WW 2.22.40.540, then I downloaded the latest lollipop firmware WW 3.24.40.87, placed the zip file inside the internal storage of the phone and rebooted. After reboot, a notification was waiting for me to update to lollipop. I pressed OK to continue, the phone rebooted, installed the firmware, updated all android apps, and ... voila ... the phone rebooted to Android Lollipop 5.0
@Boomshiva I thank you very much for all your kind help and guidance.
Click to expand...
Click to collapse
Nice , you basically side loaded the firmware.
Boomshiva said:
Nice , you basically side loaded the firmware.
Click to expand...
Click to collapse
I was trying to sideload the firmware many times, but I was getting an error.
Only after I flashed first the correct recovery image, I managed to sideload the firmware.
All is well now.

Zenfone 3 ZE552KL Z012DE Nougat Update?

I have a Zenfone 3 Z012DE and I do not know what firmware to install, since I have seen different models in the roms and otas uploaded to the forum, I do not know how to check the correct model to which my equipment corresponds
Is possible update to Nougat?, not link for my Firmware of my model ...
Edit: ZE552KL (Asus Z012DE)
Thanks
First off, as a new user I am unable to supply you the link directly to the page but I can direct you to where you would find your update:
If you search in Google "Zenfone 3 Z012DE" (Without quotation marks obviously) then the first link should be an Asus page. Once the page opens, you will see a bunch of gallery pictures of your device, near the top right under the search bar you should see Support, click it. Then, go to Driver & Tools, select Android as your OS and a few boxes should appear. On the second box, you will see the latest Nougat update for your device (WW-14.2020.1706.53). If you notice in your screenshot, your software code starts with WW, only download firmwares that start with WW off Asus support page since those are the only ones that will work with your devices. Unfortunately, if your phone works the same way as mine, your build indicates the date 09/09/2016 which means the latest update may not work because it will refuse to update on a build that is older than 01/20/2017 (I think that's the exact date) in which case you will have to download and upgrade each version at a time until you get to the lastest firmware.
To install the updates, copy them over to an SD card from a PC or download it through your phone and make sure you know where to find it on the SD card, boot into recovery and hit update from SD card.
Necrodaemon said:
I have a Zenfone 3 Z012DE and I do not know what firmware to install, since I have seen different models in the roms and otas uploaded to the forum, I do not know how to check the correct model to which my equipment corresponds
Is possible update to Nougat?, not link for my Firmware of my model ...
Edit: ZE552KL (Asus Z012DE)
Thanks
Click to expand...
Click to collapse
Flash WW_13.20.10.152 first.
After flashing, update your device to WW_14.2015.1701.8/ WW_14.2015.1701.13
After upgrading to Nougat, flash the new WW_14.2020.1706.53 firmware.
P.S: These update files can be found on ASUS' website.
Hope this helps
SaktisWRXSTi said:
Flash WW_13.20.10.152 first.
After flashing, update your device to WW_14.2015.1701.8/ WW_14.2015.1701.13
After upgrading to Nougat, flash the new WW_14.2020.1706.53 firmware.
P.S: These update files can be found on ASUS' website.
Hope this helps
Click to expand...
Click to collapse
Thanks, for me worked this way and flashed last ww nougat.
Receveid yesterday z012de, luckily ww version with android 6.0.1 version not upgradable online.
SaktisWRXSTi said:
Flash WW_13.20.10.152 first.
After flashing, update your device to WW_14.2015.1701.8/ WW_14.2015.1701.13
After upgrading to Nougat, flash the new WW_14.2020.1706.53 firmware.
P.S: These update files can be found on ASUS' website.
Hope this helps
Click to expand...
Click to collapse
Good afternoon, I can install firmware ww15 (Android 8) ASUS_Z012DE?
At the moment I have the firmware WW_13.20.10.152.
Do I have to install the firmware WW_14.2015.1701.8 and then the WW_14.2020.1706.53?
Or can I move from the WW_13.20.10.152 firmware directly to WW-15.0410.1712.31 or WW-15.0410.1801.40?
helder3678 said:
Good afternoon, I can install firmware ww15 (Android 8) ASUS_Z012DE?
At the moment I have the firmware WW_13.20.10.152.
Do I have to install the firmware WW_14.2015.1701.8 and then the WW_14.2020.1706.53?
Or can I move from the WW_13.20.10.152 firmware directly to WW-15.0410.1712.31 or WW-15.0410.1801.40?
Click to expand...
Click to collapse
I have similar question. I can install firmware ww15 (Android 8) ASUS_Z012DE?
At the moment I have the firmware WW_14.2020.1709.68. I tried upgrade to WW_14.2020.1711.75, to WW_14.2020.1711.79, to WW_14.2020.1711.85 but don't work. installation aborted. What should i do?

Official Stable Pie Update

Asus started to rollout pie update for max pro m2 but also it rolled back the update after many users reported several bugs. Since then it's been two weeks but i haven't received any further update yet. Has, anyone received the pie update in India again after the rollback.
imjeetmishra said:
Asus started to rollout pie update for max pro m2 but also it rolled back the update after many users reported several bugs. Since then it's been two weeks but i haven't received any further update yet. Has, anyone received the pie update in India again after the rollback.
Click to expand...
Click to collapse
The new update has been released man. Wait for it or manually update by downloading zip file from official asus website
Buddy, could u please provide me with the link for manual update as i couldn't find it there on asus website. Please provide me with the link. And when would the automatic update come.
here is the link
https://www.asus.com/Phone/ZenFone-Max-Pro-M2/HelpDesk_BIOS/
imjeetmishra said:
Buddy, could u please provide me with the link for manual update as i couldn't find it there on asus website. Please provide me with the link. And when would the automatic update come.
Click to expand...
Click to collapse
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB631KL/UL-ASUS_X01BD-WW-16.2017.1903.064-user.zip
My Device is still on Android Oreo!
I've downloaded new update firmware (1.6GB) from official site & when trying to update it gives ERROR and restarts into Oreo.
Then I try after Editing the "updater-script" but the result is same.
Now what should I do?
Hi,
I update my phone...all work's great.
I'm on android pie beta, i tried to update manually it showing error please help me out
i'm on march oreo and try manually update it gives me system update failed (3)
That same error I'm facing please help me out
anyone can share their stock recovery? the .192 version. I badly need it.
kayamokid said:
anyone can share their stock recovery? the .192 version. I badly need it.
Click to expand...
Click to collapse
I dunno what version but this is my stock recovery for my M2
https://drive.google.com/file/d/15HHd0xgHQiqQQuy8mXEdlM8sIAKVUd8U/view?usp=sharing
I'm done. I just flash the latest firmware from asus website. and the recovery seems to be like the build of the firmware. thanks to all of you guys

Categories

Resources