Hi there my name is cesar and i have a big issue with my lumia , i was in the insider program and one day my phone just wont boot up , it was on black screen all the time so i flashed with the microsoft recovery tool and it works then when it turn on ask me for a recovery key or my account so i decided to removed from my devices on microsoft account and it was successful and i receive an email with that confirmation and i flash the phone again but when it turn on the phone still ask me for the recovery key or my account so i decided to enter my microsoft account but an error just pop out "could not turn off reset protection Ooops we ran into a problem trying to turn off reset protection. make sure you have a network connection and try again later " it's the same error since the first day i try to unlock my device
so i try to contact microsoft support to have any idea how to have my device working again but they just ask me to looking for the recovery key on my email or to turn off the reset protection on my account devices but they don't understand that its not available anymore and i didn't receive any recovery key when i its off the protection off and i'm really sick with this i really want my phone back , and just to let u know that it's my own device i still have the purchase receipt and everything , but not even with that they want to help me any ideas that can help me please im very desperate .
and two more things one day when i was flashing my device was connected by usb to my computer and pops out the internal storage and the crazy thing its that i can access to all the folders of the device if i take some screenshots i can access to them on the folder or any i want , and another thing if i connect the device to the display dock i have the home screen of windows 10 mobile and i can access to some applications from lumia i mean as i seen it's a fatal error on the windows 10 mobile security.
Hello,
same problem...
https://www.youtube.com/watch?v=4RQtSq0oqDM
Worked with my Lumia 950.
Related
Hi there,
i just received my samsung Omnia 7 last night for a evaluation but wen i did setup the access security code for the device i problably misstyped it and now am unable to access the device.
For what i could find online the only way to do the reset of the device is via wM7 but since i am unable to access the phone i am also unable to do that.
I sure could use some help.
try windowsphone.live.com and wipe it from there
I got an Madcatz MOJO Console, it is good and interesting. But on a day, when I start up the console, it asked me enter a password to unlock home screen, indeed, i don't know what happen since don't have any area for setting password of it. So, at the moment, I can not do anything with this.
You can see my problem in attached picture.
Could anyone pls let me know how to solve the problem.
Thank you so much in advance.
Regards,
Tom
tryied just hiting enter (empty password)?
Someone must have set it to activate the lock?
maybe this would help you:
http://droidlessons.com/how-to-reset-your-android-lock-screen-password/
Thank you for your reply.
But problem is when I'm checking on other console, i could not find place to set password for device.
I search on internet to find how to bypass the lock code at home screen, I tried all but unsuccessful since almost methods required root permission.
Luckily, I still connect and debug device via my computer, I tried reboot into recovery, but it only shows the android robot and yellow triangle then stuck.
If like android phone, we can hold volume+power button to show command line in recovery but I couldn't do like this with my console . On console doesn't have any physical button.
I also send an email to support center on Mad catz website but stil not receive any feedaback.
tomrockie said:
Thank you for your reply.
But problem is when I'm checking on other console, i could not find place to set password for device.
I search on internet to find how to bypass the lock code at home screen, I tried all but unsuccessful since almost methods required root permission.
Luckily, I still connect and debug device via my computer, I tried reboot into recovery, but it only shows the android robot and yellow triangle then stuck.
If like android phone, we can hold volume+power button to show command line in recovery but I couldn't do like this with my console . On console doesn't have any physical button.
I also send an email to support center on Mad catz website but stil not receive any feedaback.
Click to expand...
Click to collapse
Were you ever able to figure this our. I have a M.O.J.O. that has the same issue
Still not yet. I contacted with Mad catz and seem that I have to return device for inspecting.
Apologies for the inconvenience. :C
As precaution for others, you can setup the Android Device Manager to remotely lock/reset password for your MOJO -- similar to Find my iPhone on Apple devices. However, it will need to be set up while you still have access to the device.
To set up, go to a http://play.google.com while on a PC, and then go to "Settings > Android Device Manager". Ensure the MOJO is connected online, and then locate the device and choose the "Setup Lock & Erase" option. A notification should pop up on the MOJO. Click on it to finish allowing Android Device Manager access to the device.
Once setup, you'll be able to remotely ring, lock, erase, and reset lock screen password as necessary. More info can be found here:
https://support.google.com/accounts/answer/3265955?hl=en
Call me stupid, but I'm really desperate and begging for help! I used the Android Device Manager on my Tab 3 8.0 to remotely lock my phone. So it worked. But when I used the password to unlock the phone that was set earlier on ADM, my phone keeps saying that it is the wrong password.
Fair enough, I actually used my home PC to do the exact same thing. I went to the ADM site and set alphanumeric and numerals only password and still, WRONG PASSWORD!
What can I do?! I restart the phone and then nothing worked!
Hello siva992, put it back into the two new password in the computer I use only four digits, not failed. Remember to use new numbers, not the same as you have before. Good luck.
You should contact them for help as if it's not notes fail.
If no other ways then you have to do a reflash with Odin.
Troyman said:
Hello siva992, put it back into the two new password in the computer I use only four digits, not failed. Remember to use new numbers, not the same as you have before. Good luck.
Click to expand...
Click to collapse
This helped me a LOT. Thanks sent
siva992 said:
Call me stupid, but I'm really desperate and begging for help! I used the Android Device Manager on my Tab 3 8.0 to remotely lock my phone. So it worked. But when I used the password to unlock the phone that was set earlier on ADM, my phone keeps saying that it is the wrong password.
Fair enough, I actually used my home PC to do the exact same thing. I went to the ADM site and set alphanumeric and numerals only password and still, WRONG PASSWORD!
What can I do?! I restart the phone and then nothing worked!
Click to expand...
Click to collapse
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
I have been using knock code but later when i took my phone from my pocket it showed pin code. I forgot my pin code, I know my email adress and password but wifi and cellular data is off in the phone.
I bought this phone as used. I wasn`t able to connect my phone to pc after i bought. I get device not recognized error in windows. I also had slow charging when plugged with its charger though it charged in 2 hours.
1. Telephone works opens fine, but asks for pin code or email, i know email but cellular data and wifi is off in phone and i cant open wifi or cellular data.
2. I tried to do hard reset but i cant go to recovery or download mode, tried volume up for download mode, tried volume-down power and volume down-up simultaneously or volume-down power and volume down power again for recovery,. no luck.
3. I am stuck at pin code and email menu, i can use camera or quickmemo, i tried to open every app on quickmemo but couldnt open wifi or cellular data.
4. I use 4.4.2 kitkat lg g2 d802 , installed every driver, tried on other devices, other os`s. Cant get the phone recognized by pc.
Any suggestions ? I am really frustrated. I just bought it 1 month ago. Trying to find its pin code hopefully for 2 hours and no luck :crying:.
Anyone really any suggestions? i am open to any opinions. I can try anything to make this phone work...
Can motherboard be damaged ? I have never had any problem while gaming or surfing on net while using the telephone though. Why do you think that I get code 43 Not recognized device while i try to plug in and connect to my device and also i can't get to recovery or download mode .
You're just saying "Pin". Is it just a SIM-lock or is your phone encrypted? In first case try another sim. In second case please take a look at this fix-list:
https://forum.xda-developers.com/showpost.php?p=63327417&postcount=4
It is not about the pin code of sim card. It is the password of telephone after you put screen lock to your telephone it asks for pin code in case you forgot your screen lock combination.
And there is no such thing applies to my problem in fix-list. I assume that my motherboard or charge socket is damaged so i cant connect my telephone to pc. And also i can't go to recovery mode or download mode but telephone is working fine though asks for pin code password or email address.
and no, im not just saying "Pin"
is there any fix because i am having this problem too ?
Update:
I can go into recovery mode, i was able to do it after trying 10-15 times.
In recovery mode, after i start hard reset, i get boot certification error.
i wasn't able to get into download mode, Computer can't recognize the telephone. i think it's because my usb port is damaged.
i tried to connect adb while in recovery mode but computer didn't even found that a telephone is connected.
i have done some research and do you think i can flash rom using JTAG ?
do you think if i buy 8$ lg g2 d802 charging port flex cable , would i be able to get into download mode and computer would recognize the telephone ?
Hello guys
Recently i got a moto g7 xt1962-5 , it came from Europe but when i do a factory reset and after selecting language and connecting to wifi , the android setup wizard show me a page titled " your device at work " and in the bottom of yhe page it says intelligent hub it requires a username and password , but if i skip the setup the phone works normally but it says that your phone will automatically factory reset itself after 1 hour and after 1 hour i select language and connect to WiFi and bla bla ....loop
What should i do
Thid when i skip the android setup wizard
This at start up android setup wizard
Any help here?
odd question but... where did you get the phone? can you root it? unlock the boot-loader? it is locked to whatever that company it via their MDM policy.
https://www.linkedin.com/company/groupama-protection-juridique/
if you can unlock the bootloader i assume you could restore via fastboot and that would unlock it. then again, it may brick you phone.
or thy this
On the managed mobile device, go to Settings.
Navigate to Security.
Select Device Administrator and disable it.
Under Settings, go to Applications.
Select ManageEngine Mobile Device Manager Plus and Uninstall the ME MDM App.