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Hello from down-under ,
I've come to put forward a problem myself and a few others are having over at the Mtekk forums. I currently just purchased an I-Mate JasJam on Telstras' new NextG network and have been using it for about a week and a half. As this fantastic piece of equipment is a little on the expensive side, I wanted to make sure it was kept safe all the time, so I began to use (no matter how silly it made me look ) the I-Mate supplied Pouch, little did I know it did more damage then not using it...
After investigating over the last few days, It was concluded that the magnetic found in the supplied Pouch had some diverse effect on the switching on Landscape to Portrait mode when removing the JasJam from the Pouch to answer/make a call, play a game or send a text message; often resulting in a 'bugged' or 'glitched' screen, stuck between either Landscape or Portrait etc (I fixed by removing the JasJam and sliding out the Keyboard and back in).
After I few days I thought that this couldn't be right for a brand new machine and took my problem to the Internet in which I found others with the same problem. Since then I have stopped using the supplied Pouch and am now looking at purchasing the Krussel Orbit Pouch as a magnetic-less replacement (any users with one, I'd love your feedback). I am making this thread to see if any users of the XDA-Developers board have faced this issue and ask one further question:
1. Since I stopped using the Pouch I can only find one annoying trait left, whenever I switch the Screen back on from 'Standby' mode I seem to receive a small 'glitch' in the Today Screen if the device has been locked, if the device has been left unlocked the Screen can be switched on/off with no issue - does anyone else have this problem, I'm concerned that the magnetic pouch has caused some internal damage...
Thanks,
Elite_Gamer04
Hi, there is a bit more about this problem in the accessories thread, I noticed the magnet causing issues and wondered about internal damage as you did, even possibly causing the align issues, but a few people reported back they had been using the case from day 1 and while it affected the landscape/portrait, they had no align issues or any other problems, so I don't suspect that there is any internal damage occurring..I do wonder about your screen glitch but without actually seein it..I haven't a clue, also do you have a lot of today plugins?..could possibly be one of them is buggy..I'm not sure, but the case does certainly suck, I was immediately concerned with the magnet strength, off topic..but on my device if my thumb is a bit damp or any metal touches the aluminum bezel around the ear piece of the phone..the screen will flicker.
Thanks for your reply Chaotic, My device is in the same state as when it come out of the box, so this isn't a 3rd party issue. I have tried removing/adding the default Today Screen icons to see if it makes an issue to the 'glitching' of my screen when it on/off and it makes no difference, only thing I can see that makes it not happen *sometimes* is when the device is not locked.
Well thats one user without my issue, hoping someone will report it, or I'm going to get a replacement.
*If your testing to see if you have the same issue as me, simply hold your device in your hand (try both with it Locked and Unlocked) and push the top right-hand side button which should switch your screen off, press it again for it to come on. If you see a sort of 'glitch' of white on your Today Screen and then it fixes itself (I'm talkin 1-2 seconds) you have the same as me.*
Hi chaps,
I've used the magnetic pouch from day one with my UK T-Mobile Vario II and am still yet to see the landscape/portrait switching issue when removing the Vario II to answer a call.
I had a theory about this, and it's probably going to get shot down in flames for it's obviousness, but I'll mention it anyway... Could the problem be down to the machine being powered down (manually or automatically) while in Landscape mode... then when switching on automatically when a phone call is received, the phone tries to switch back to portrait mode but gets stuck?
I have road tested this theory on my own Vario II and have not seen the problem at all, but my ROM may handle things differently to yours? Apologies again if this suggestion is obvious.
elite_gamer04 said:
Thanks for your reply Chaotic, My device is in the same state as when it come out of the box, so this isn't a 3rd party issue. I have tried removing/adding the default Today Screen icons to see if it makes an issue to the 'glitching' of my screen when it on/off and it makes no difference, only thing I can see that makes it not happen *sometimes* is when the device is not locked.
Well thats one user without my issue, hoping someone will report it, or I'm going to get a replacement.
*If your testing to see if you have the same issue as me, simply hold your device in your hand (try both with it Locked and Unlocked) and push the top right-hand side button which should switch your screen off, press it again for it to come on. If you see a sort of 'glitch' of white on your Today Screen and then it fixes itself (I'm talkin 1-2 seconds) you have the same as me.*
Click to expand...
Click to collapse
I assume you are referring to the lock/unlock option found on the Today screen? I also see a short white screen delay when using this Today screen option.
I also see an even longer delay when using the password/pin lock option. Probably something to do with the locking program checking to see if the preset time delay for locking and requesting the password/pin has passed.
Disabling both options makes starting up a lot faster, although you may of course need these options enabled. I'm sure it's something that will be resolved by the manufacturer in time.
elite_gamer04, I hadn't ever used the lock on my device, so I enabled it just to test, and there wasn't any differences, I also wasn't sure of what the actual glitch was, but since you mentioned it I did some further investigating, I do notice a white screen when coming back from standby, but it lasts no longer than half a second..definitely not 2 seconds.
g00nerz, its all good, all info around here is appreciated, but there is definitely an issue with the case magnet, I don't have a single landscape/portrait issue unless I put it in the bundle case..I use a modded aluminum case at the moment..but if I switch back it happens, I'm pretty sure the words "bundle case" are in the title of the post with others with this issue if you want to check it out.
I have read where some people were discussing that they thought some had different screens..that could be why you haven't had this issue or maybe it is ROM related, but from what I understand its been a variety of brands with this issue...now that I think about it..I wonder if all the brands bundle cases are the same?
I think its Mike(I hope I got that right) that has tore one of these apart..few posts about it with pics on the forum he might know, but anyhow I wonder if theres actually a hardware switch that triggers the switch from portrait/landscape when the slide out kb is opened, and the magnet is affecting that..could also be it was revised on some models.
I'm just speculating/guessin on what might be causing it, I really haven't any solid info other than some people definitely have an issue with the case, including me.
I also see a short white screen delay when using this Today screen option
Click to expand...
Click to collapse
I <3 you hehe. Thank god its not just me . Yes I was referring to the 'Device Lock' and 'Device Unlock' function on the Today Screen. When it is Unlocked and I switch on/off the screen I see no 'lag' or 'white glitch' but with it on I see a small 1-2 sec lag. Anyways as you have confirmed it also I don't have to worry about returning mine and will get on with my new Krussel case I'm about to order.
Thanks
P.S If others are having this issue, or know of how to fix, don't hesitate to post.
Please consider that the use of wifi may drasticely slow down the device's power up. I do use the default case with the strong magnet, and when I power up my device with the wifi enabled it takes a while until he completely awake; the wifi plus the switch landscape => portrait (thanks HTC case) slow it down.
I am also experiencing the "auto answer" issue; from time to time when I put my device off its case it answer to the incoming phone call, but till now I was not sure that the case could be involved; are you sure about this? I tried to give some testing but I was not able to reproduce it; it only happen when it is not expected to happen
elite_gamer04 said:
Hello from down-under ,
As this fantastic piece of equipment ......the I-Mate supplied Pouch, little did I know it did more damage then not using it.........I switch the Screen back on from 'Standby' mode I seem to receive a small 'glitch' in the Today Screen if the device has been locked, ....
Click to expand...
Click to collapse
Hi elite_gamer04, As you had rightly mentioned this is really a fantastic device and no doubt about it.....like you I had the same problem when I bought it around 2 months back.
I was breaking my head as to why its happening, it looked for me as if the device hangs on and off...but did not notice keenly the instances when it happened as removing it out of the pouch was too normal a thing that did not hint me that it has something to do with the issue...But I was totally broken and disturbed and decided somehow I am going to get a replacement. I took it to the service centre and the guy there (very smart) as soon as I mentioned about the problem ( I went there thinking that it has something to do with the sliding mechanism) responded spontaneously taking the pouch opened the flap and took the magnet side over the screen and showed it to me....wow yes...its the pouch which was the culprit as we noticed the screen going crazy....Anyway I was relaxed but from that instance I kept aside the pouch that came with the pack and I am currently using a different one from the stores. Till now I have noticed no glitches and am happy I own a real amazing fast device.
About the other glitch you mentioned when the phone is locked yes I tried and it is there even for me but I dont think its a major issue for you to replace the device as its something to do with the screen refresh rate and memory which am sure would be fixed by new ROM upgrades in the days to come...but relax rest assured you own a fantastic device.
All the best
Thanks for posting this about the screen - I thought I was going nuts. I bought a replacement pouch that has a belt loop - so slightly more secure than the clip. But when i started using it - it always switches to landscape mode.
I'll have to find one without a magnet i guess!
Is there an app which toggles proximity sensor to turn on/off the screen?
I'm currently using a book case cover and wanted my tab to have an option so that when I open the case, it'll automatically turn the screen on, and when I'm done, I could just simply close the cover and the screen will shut off, it'bb be useful for thos who loves sending SMS and have to manually trun on the screen (although it will be ON when you received the message) and turn it off once you're done texting (I know the screen will turn off after a few seconds or so)
Thanks
-source
just saw a app doing this job weeks ago, in the android app section, but forgot the name, so i think it can be done
ThE_SoUrCe said:
Is there an app which toggles proximity sensor to turn on/off the screen?
I'm currently using a book case cover and wanted my tab to have an option so that when I open the case, it'll automatically turn the screen on, and when I'm done, I could just simply close the cover and the screen will shut off, it'bb be useful for thos who loves sending SMS and have to manually trun on the screen (although it will be ON when you received the message) and turn it off once you're done texting (I know the screen will turn off after a few seconds or so)
Thanks
-source
Click to expand...
Click to collapse
Like the last poster, I saw a similar app in a blog last week. I think it was either Gizmodo, Lifehacker, or Engadget.
Anyway, dunno what it was called, but a quick google search yielded this: link
EDIT: Found it! Here you'l definitely find what you're looking for, if I understood correctly.
oh sweet perfect!!
sean is here. said:
Like the last poster, I saw a similar app in a blog last week. I think it was either Gizmodo, Lifehacker, or Engadget.
Anyway, dunno what it was called, but a quick google search yielded this: link
EDIT: Found it! Here you'l definitely find what you're looking for, if I understood correctly.
Click to expand...
Click to collapse
This is awesome. Thanks!
I gave Smart Screen Off a try and while it's promising, it's just too darn sensitive. The slightest shadow from your hand will turn the screen off. Needs more work IMO.
Sent from my GT-P6810 using xda premium
The market says this is not compatible with my Samsung 7.7. Maybe it works but not on this device.
It works flawlessly
Scotte3 said:
The market says this is not compatible with my Samsung 7.7. Maybe it works but not on this device.
Click to expand...
Click to collapse
It works fine for me.
Didn't works with book cover...
To fix this, I patch the cover with a little bit self adhesive in the sensors area
Scotte3 said:
The market says this is not compatible with my Samsung 7.7. Maybe it works but not on this device.
Click to expand...
Click to collapse
Research 'build.prop' and [your device]. You can probably fool the market into thinking it should in reality work. Or it could be that your build.prop has a mistake in it.
Or, if it's free software, download it to your PC and install it manually.
Google 'how to install apk android', if you don't know how to do this.
I'm interested in a reverse app, a one which turns the display on when you cover the proximity sensor. What use does such an app have?
On the Nokia N900 there was an app called Proximity Clock, you'd turn it on at night, lay the phone by your bed, switct the screen off. Then when you wake up, just put your hand over the phone, not searching for the phone's power button or anything, and it would bring up the display and show you a fluorescent night clock. Then after a configurable delay, the screen would go off again. Ingenious.
Anyone know of such an app for Android?
白い熊 said:
I'm interested in a reverse app, a one which turns the display on when you cover the proximity sensor. What use does such an app have?
Click to expand...
Click to collapse
This made me lol. This post could've ended here and would have made my day.
Wow. That sounds absolutely absurd. With this my phone could always be on and consuming precious battery when I don't need it to be, in my pocket for example (jk, I get it).
Sorry to say, I haven't.
The point is, you turn this functionality on for the night. That way you don'tmhave to struggle to turn the phone on to see what time it is, if you wake up mid-night...
You don't have it (the phone) wake up during the day when it's in your pocket.
白い熊 said:
The point is, you turn this functionality on for the night. That way you don'tmhave to struggle to turn the phone on to see what time it is, if you wake up mid-night...
You don't have it (the phone) wake up during the day when it's in your pocket.
Click to expand...
Click to collapse
Yeah, like I said... I get it. But I really have never had a problem finding the power button on my phone (or any of my past phones), even in the dark. Hell, I can press it while it's in my pocket and I'm riding a bicycle. I guess it's a super-power that I've been blessed with.
I also have a clock radio that has an LCD display, which is easy to see in the dark.
I was just pointing out that this functionality is a bit of a uni-tasker, and probably lacks mass appeal, if I am indeed in the majority.
Hahahah... Congrats on the Super Power )
Anyhow, I wake up quite often in the night before meetings and stuff, and wanna quickly check the time, and as you're sleepy, the phone slips and what have you.
So that app for me, though it sounds corny, was the most beloved app on the phone, I really found it Super useful. I'd like to have it back...
In fact there is one nice application. It's called smart screen off. There is a lite and a pro version. What it basically does is turns off the display off when the proximity sensor is covered and turns on when the sensor is not covered. Well work great with your book case.
Sent from my GT-P6800 using xda premium
Manipur said:
In fact there is one nice application. It's called smart screen off. There is a lite and a pro version. What it basically does is turns off the display off when the proximity sensor is covered and turns on when the sensor is not covered. Well work great with your book case.
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
I think the OP got that suggestion already...
drawbacks - consumes more power LOL, nevertheless, I love it
I even suggested it to a bookcase seller
OT, but a follow up to my question, I'm currently testing ProximityScreenOff, which does turn the screen off an on based on the proximity sensor, even unlocks the device whi9h is key ifmyou wanna see other clock than the one on the lockscreen.
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
Click to expand...
Click to collapse
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
hiroller173 said:
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
Click to expand...
Click to collapse
Sadly, it was just coincidence that it randomly stopped happening when I enabled and disabled the auto-unlock feature with Smart Cover. My phone started doing it again and I've been unable to repair it. I went to Verizon and they wiped my phone before telling me I'll just have to get it replaced with a refurbished one. Very frustrated. Shame there aren't any AOSP based ROMs yet (like CyanogenMod)-- they'd probably fix it since the cover thing wouldn't be a feature.
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Same experience
Just to add my experience as I go. This afternoon I received an error that my SMS data could not be downloaded. Upon sliding down the notifications I was unable to control much. I ripped the majority of my hair out over this.... My pen works flawlessly everywhere though. I eventually discovered it works fine on the bottom half as you described. I have to run to some appointments, but I'll touch back after I try a few things.
gilros said:
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
gilros said:
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Frank Westlake said:
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
thematt917 said:
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Click to expand...
Click to collapse
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
I realized had about 3 days left on my Best Buy (elite+) 45 day return. Swapped for a brand new one :good: with no issues!
Frank Westlake said:
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
Click to expand...
Click to collapse
I have the same issue. I ve been trying to understand why this happened but no luck. I tried everything from updating to reseting. I first noticed it when i took the battery out as well. but the problem kinda fixed it self so i thought the phone has a spaz or something. but when i removed the battery again it happened again.
I took it to the people i bought it from and all they can say is cause there were a couple of scratches on the side of the case that it may not fall under warranty...
i was pretty angry cause its only two months old and the warranty is for a year. and the problem started happening while i was overseas so its been like that for almost a month. hopefully the sales guy is just talk cause its not up to him its just his "opinion" as he put it.
Did they explain to you why this happened? or if this is a common issue?
Hope your new phone is ok
I have this problem intermittently also. Exactly as described above.
Sent from my SM-N900V using Tapatalk
any updates on this? im having the same problem now with my tmobile version. it fell facedown and the extended battery i had it in fell out. im going to try putting an aosp rom on it when i get home from work.
Timely post! I gave up. Verizon sending me a warranty replacement to arrive today.
Sent from my SM-N900V using Tapatalk
I have the solution!
Please. Let me know it worked for you, so people that doesn´t like to post and only read can solve this problem.
The Problem:
The half bottom screen is not working. Including the back button, the option button and the home buttom. they only work if you use the S Pen. Except for the home button. The volumes button do not work either. So the Solution is this..
take off the battery while the phone is on. YES, do not turn off the telephone and the take off the battery. Just take off the battery while the phone is on. It should work. I hope this is the solution.
One more thing. Do not allow your phone to dried up the battery completly so this wont happen again. It is better to turn it off before it dries up.!
Please let me know if it worked for you! I will let you know if this problems start again and if was only an coincidence.Hopes it not!
This tough me a good lesson! never buy a Phone from not trusted retailer, it is better to pay the full price a good store. The people that sold me the phone has a crappy warrraty like if the screen it cellphone is complete off they wont allow me to use the warranty and my phone had faulty battery conecction so it was off. then I paid 100 dollars to be repaired then this problem.
Ok, guys please let us know if it worked so people start saving their phone
Just happened to mine as well
Hard reset didn't work, on the phone with support trying to request a replacement now.
Finally Solved!
Hi
I had same problem
I did everything u said like:
mega wipe and changing rom
custom roms
taking out battery when it's on ( I Did this but I don't know It had any effects on my phone or not!)
taking out external card
But I still Had the Problem
Solution:
But I had a flip cover and I separated that from phone and thanks God,surprisingly It's Fixed and it works like a charm!!! after that I used my original cover and there is no problem till now.
Good Luck
Had the same problem of touch not working.
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
luas_13 said:
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
Click to expand...
Click to collapse
I haven't gone back to refresh my memory but it seems to me that all these occurrances were caused by removing the back cover. Try removing it and the battery and firmly press on every spot with your thumb. First place the device face down on table padded with a single layer of a blanket. Remove the SIM and SD card and firmly reinsert. Press the back cover on and try it, then return it for warranty if it is still bad.
Frank
I also was faced with this issue today at the start of my morning BUT I FOUND A SOLUTION
I have a Sprint Galaxy Note 3 N900P Stock ROM/ no root, no mods/custom kernels/boots etc...
My device side effects were
The bottom half of my screen was not responding to my fingers,
When you press the Power Button, The options appeared on the top section of the screen instead of being the center
When I press the volume up/down keys, The volume would raise and lower, But the screen that pops up and shows you the volume had increased or decreased didnt show up
Only way to use device was with S Pen
Basically all the issues everyone listed, I had them.
Now my solution; if the issue is a hardware issue.
After dissembling my phone to see what each hardware part of the phone controls, I've come to the conclusion that there was an issue with my USB Dock Connector section of the phone. I uploaded a image pointing which connector controls it. I tried to just wipe and clean it up a bit because mines had some residue on the underneath of it. Then I plugged it back in and it started back to work %100. After I tried restarting it a few times and shaking the device up, it still works; Although I am still going to order a replacement USB Charging Port with flex cable just in case.
fixed.
This is the definitely the hardware problem.
most likely happen if u ever dropped ur phone to the ground ----------- and reboot ur phone some what later time. (can be days or months).
Temp Solution to this problem is...
face down your phone to the flat floor or a table, gently hit the back, strong enough to shock the devide, but not that strong to crack your screen.
one other simple way is to drop your phone to the floor, screen is facing down, from about 30 cm high from the floor.
"simply, hit your device like you used to fix your ur old TV. "
that is just a temp. GL.
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
EDIT 1 : Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones.
EDIT 2: Data accessed!!
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
cant imagine it is so rigid. should be able to change screen if there is no other damages
OMG seeing that broken screen hurts!
Solid indeed.
fiveman said:
cant imagine it is so rigid. should be able to change screen if there is no other damages
Click to expand...
Click to collapse
I just disassembled it, apart from one thing everything in there seems intact, it may require soldering.
analyticbastard said:
OMG seeing that broken screen hurts!
Solid indeed.
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Click to collapse
Cracks on my heart!
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
smjunaid said:
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
Click to expand...
Click to collapse
Don't think a tempered glass would've saved his phone from a truck lol. I'm impressed by how little damage it took actually
Please keep us informed if you find any damage other than the screen and back.
Wow sorry about that but also glad to see how it was able to withstand a beating like that :banghead:
Make a youtube video. It might go viral if you can show it still works ie: sound phone call. You might make enough money to buy a new phone.
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
thedisturbedone said:
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
Click to expand...
Click to collapse
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Captain Danger said:
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Click to expand...
Click to collapse
Hey if USB debugging was not enabled, you might have to find a way to do it. And I did try doing some Google search but couldn't come across anything! Really sorry but the thread was on Reddit and you should probably search for it there. I'm not sure of the exact keywords I used!
Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones. I can try entering the pattern now, but I don't remember if I had to like swipe after pressing the power button or double tapping the screen or it was just the code straight away after pressing the power button or tapping the screen, could someone please help me with the two options as how they work and also just send screenshot of the lock screen with pass code on so I have the idea about it and all?
EDIT : @thedisturbedone : I managed to pull the lock away as touch screen is working haha!
Is there anyway possible that I can use it via PC? Asus PC link requires the app running in background. Also anyway possible to backup the contacts now?
@ASUS_Khang : Have a look here.
Captain Danger said:
@ASUS_Khang : Have a look here.
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Click to collapse
Hey there, thanks for sharing...been away on Thanksgiving. You want to save your data? Hmm...good question. Here's what I would try to do:
- Contacts should be backed up in Google - so no worries there...you can access via. http://contacts.google.com I think
- Connect the phone to PC, Install ASUS PC Link. You should have the app running on the phone.
- I would then try to drag all the files you need to your computer,
- Or the other thing you can do is if the information is crucial....And I don't promote doing this, and this is not an official ASUS fix...because you will void your warranty..sooo anything issue that happens is on you and ASUS will not help you if something goes wrong...is to root your device, install Titanium Backup, and use that to save all your data (apps and everything) into Google Drive, or Dropbox. Then, you can restore that data back to your phone when it's fixed.
What about micro USB to HDMI and then follow on the big screen what you're doing?
@ASUS_Khang : I wanted to have your attention for the giveaway thing as my story is all posted here. Thanks for the input anyway.
G1-Amateur said:
What about micro USB to HDMI and then follow on the big screen what you're doing?
Click to expand...
Click to collapse
I have recovered the data from the phone itself, the remaining things are notes/contacts which I can't do via connecting the phone to PC now and I had backed up contacts already so no worries.
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
brianhill1980 said:
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
Click to expand...
Click to collapse
What were your keywords/title?
iPhone screen? Or something like that?
Bumpy!
Bump it up!
I have been searching but no one has asked this. I have the iomounts magnetic holder in one of my vehicles and every time I put the lg V20 verizon phone it shuts off the screen and I can't turn back on the main screen until I take it off the magnet. I can't find the setting to turn it off. Thanks for any help.
This oddly sounds like Quick Cover behavior to me.
CHH2 said:
This oddly sounds like Quick Cover behavior to me.
Click to expand...
Click to collapse
If it is quick cover related you can actually turn that off in settings.
On my tmobile v20 it's close to the bottom of the settings page under the "System" heading. "Quick Cover Case" and there's a slider to turn the quick cover feature on or off.
I'll be interested to see if this works for you!
Do you realize the case you bought does say it's not for Verizon model
CHH2 said:
This oddly sounds like Quick Cover behavior to me.
Click to expand...
Click to collapse
I contacted proclips and they were able to fix the issue on the at&t version using the quick cover option under smart features under general options. Verizon has determined that we don't need those options as no one should use a magnet mount for phone. I haven't determined how to get that option available even in developer mode. Very frustration
crsmith15 said:
I contacted proclips and they were able to fix the issue on the at&t version using the quick cover option under smart features under general options. Verizon has determined that we don't need those options as no one should use a magnet mount for phone. I haven't determined how to get that option available even in developer mode. Very frustration
Click to expand...
Click to collapse
That's pretty messed up! So, essentially, Verizon or someone decided to have the default behavior to be on and then removed the option that controls whether that behavior is off or on?!? The carriers have been making some really baffling choices of this phone.
So weird that I'm just experiencing this for the first time today on my vz v20 after the Dec security update last night. Can't say for sure that it's related to update, but.... I literally used the magnet mount yesterday without the phone going to sleep. Now, every time. Btw my mount is not same brand as yours.
Update: After a stretch of troubleshooting, I found that my problem was the orientation of the metal plate that I placed inside case to connect to magnetic base. While situated in a horizontal position, the plate was carrying too much magnetism over to sensor. When I rotated the plate to vertical, it stopped putting the phone to sleep, because the magnetism couldn't reach the sensor via the plate.