Screen black (broken) - How to recovery data (no usb-debug) - OnePlus 3T Guides, News, & Discussion

Hi all,
I have a particularly tricky case here. A OnePlus 3T with a broken screen (its black, can't tell if its registering taps) which I need to recovery data (photos) from. Normally I'd just use ADB but of course usb-debugging isn't enabled. I've tried rebooting into recovery... hold the power button and vol-down until the phone vibrates, keep holding for a few seconds. Then wait. Then vol down twice and power again to hopefully select English but the when I try
Code:
adb devices
nothing comes up on the list.
I'm wondering if anyone has any ideas how I can recover data/photos from this device.
One again the facts are:
-OnePlus 3T
-screen is broken, black, doesn't display anything
-usb-debugging is NOT enabled
-i can see the device in fastboot mode (boot w/ vol-up+power)
Thanks!

Maybe try a mouse with OTG. Would be horribly difficult i guess. But can probably work.
Also with any recovery, it would require your pin to enter the recovery (for decrypting the partitions); so that's a no go.
All you can try is to just boot the phone normally and try any input with an external mouse with OTG. Bring it to a point where the phone is powered on and unlocked so that you can copy data off the flash storage in MTP mode.
Ps: why don't you try to normally boot the phone and use fingerprint unlock?

did you trying with this link?

bluuquthug said:
did you trying with this link?
Click to expand...
Click to collapse
Using this tutorial in this case would make no sense, since the damage is physical and this way you're going to lose all the data currently stored on the phone.

willjeffery said:
Hi all,
I have a particularly tricky case here. A OnePlus 3T with a broken screen (its black, can't tell if its registering taps) which I need to recovery data (photos) from. Normally I'd just use ADB but of course usb-debugging isn't enabled. I've tried rebooting into recovery... hold the power button and vol-down until the phone vibrates, keep holding for a few seconds. Then wait. Then vol down twice and power again to hopefully select English but the when I try
Code:
adb devices
nothing comes up on the list.
I'm wondering if anyone has any ideas how I can recover data/photos from this device.
One again the facts are:
-OnePlus 3T
-screen is broken, black, doesn't display anything
-usb-debugging is NOT enabled
-i can see the device in fastboot mode (boot w/ vol-up+power)
Thanks!
Click to expand...
Click to collapse
if you have no usb-debugging and cannot see screen you are out of luck. same thing happen to me. the only thing that worked was I had twrp recovery and was able to boot into it. Recovery by default is in mtp so you will be able to see all your folders and transfer pics or backup files. last resort was to send it to oneplus repair which will cost about 100 bucks and you will get your phone back within 7 days remember to tell them to not reset phone because they will if you dont. good luck

You can also recover the data very easy through data recovery softwares. No usb-debugging and cannot see screen you are out of luck. I also have to face same problem the only thing that worked was I had twrp recovery and was able to boot into it.

You can try to flash TWRP in fastboot, then reboot recovery via fastboot command. MTP would work unless a pin is required in TWRP.

I can feel the situation,the phone doesn't work properly.

Related

[Q] Device bootloops after messed up partition

I once tried to use geno's partition resize, and after a reboot, it cannot boot into system anymore. Stuck at the huawei logo.
Since I'm quite familiar with linux, I tried this solution: http://forum.xda-developers.com/showthread.php?t=1971266
However, my linux installation didn't show any drives when it's in pink screen mode, so I'm pretty much stuck here.
In Windows 8 it did show two HUAWEI Technologies device (no drivers though) in pink screen mode.
I can't access recovery mode either, holding power + vol up only does normal boot for some strange reason. Anyone can help me out here?
ansarips said:
I once tried to use geno's partition resize, and after a reboot, it cannot boot into system anymore. Stuck at the huawei logo.
Since I'm quite familiar with linux, I tried this solution: http://forum.xda-developers.com/showthread.php?t=1971266
However, my linux installation didn't show any drives when it's in pink screen mode, so I'm pretty much stuck here.
In Windows 8 it did show two HUAWEI Technologies device (no drivers though) in pink screen mode.
I can't access recovery mode either, holding power + vol up only does normal boot for some strange reason. Anyone can help me out here?
Click to expand...
Click to collapse
try put official GB dload file on sd card, then put sd card in phone press power up+power down+power...
maybe it'll help you.
I tried that too, and it still bootloops. Not much luck.
Go to recovery and wipe everything. Then, reboot recovery, and then try partitioning again.
I can't get into recovery by pressing power + vol up. It just does normal boot (which bootloops).
If there would be any other way to get into recovery (such as via ADB or update.app) would be highly appreciated.
ansarips said:
I can't get into recovery by pressing power + vol up. It just does normal boot (which bootloops).
If there would be any other way to get into recovery (such as via ADB or update.app) would be highly appreciated.
Click to expand...
Click to collapse
Yes, you can boot into recovery via adb:
Code:
adb reboot recovery
But, you cannot use that until your phone is booted up.
If that doesn't work, you can follow these instructions to hard reset your phone:
http://www.hard-reset.com/huawei-u8800-ideos-x5-hard-reset.html
Good Luck.
I can't get it to do the hard reset either. It just boots normally, aside from the bootloop.
I believe I need to fix the partition first before I try to reinstall stock. I hear that stock doesn't work with custom partitions. Which is why I'd prefer to at least get some access to the device via USB in order to fix it.
Ah well. It's a failing device anyway. Even before the brick the camera doesn't work anymore, regardless of which ROM I choose. Maybe it's time to move on for me.
ansarips said:
I can't get it to do the hard reset either. It just boots normally, aside from the bootloop.
I believe I need to fix the partition first before I try to reinstall stock. I hear that stock doesn't work with custom partitions. Which is why I'd prefer to at least get some access to the device via USB in order to fix it.
Ah well. It's a failing device anyway. Even before the brick the camera doesn't work anymore, regardless of which ROM I choose. Maybe it's time to move on for me.
Click to expand...
Click to collapse
I have found someone who has solved this problem.
Go to this link. In the first post, the OP has shared the solution with us.
Try it, and Good Luck!
rqmok said:
I have found someone who has solved this problem.
Go to this link. In the first post, the OP has shared the solution with us.
Try it, and Good Luck!
Click to expand...
Click to collapse
Well, I tried this too (in fact I stated it in the first post) but pink screen mode isn't showing any device (I typed in "dmesg" in the Linux Terminal, none is found).
I appreciate your help, though. If I can solve the detection problem, I should be able to recover my phone using this method. I'd be happy to share some logs if it helps.
I got your back buddy
ansarips said:
Well, I tried this too (in fact I stated it in the first post) but pink screen mode isn't showing any device (I typed in "dmesg" in the Linux Terminal, none is found).
I appreciate your help, though. If I can solve the detection problem, I should be able to recover my phone using this method. I'd be happy to share some logs if it helps.
Click to expand...
Click to collapse
Hey, this is my first post well here it goes
Step 1 :- Format the sd card and put dload folder in it ( you'll get it from the official rom zip file)
Step 2 :- press and hold vol+ & vol- and then power button, it'll start upgrading
Step 3 :- now here is the tricky part!!! i was stuck here too and gone half mad well, let it reboot it will format cache etc and then bootloops, now turn off the device and then turn on pressing vol+ and power button, or u can try by pressing home, vol+ and power button, u'll b in recovery mode i.e in official rom builtin i guess.
Step 4 :- once in recovery, select reset factory default and clear partition cache, and then reboot!!!! Voila u will b able to finally boot successfully...
Now listen very carefully, u got only one chance here, cause if u reboot ur device again then bootloops will start again so in the first go, root the device by superoneclick and then install recovery i guess u knw all that and then u will be able to return to stock rom by flashing... once u've installed CWM then u r good to go bootloop wont effect ya SORRY FOR MY BAD ENGLISH THOUGH

[Q] I can't get my Find to do anything now

So I bought Find 5 from someone and found out it was rooted with Pacman Rom/ TWRP after the fact. Earlier today, I thought I managed to flash the stock firmware back onto this phone using TWRP, but instead I had something new (in my experience, at least) happen to me. after I power it on and plug it into my PC with the OEM cable, it will ask me if I want it to be a media device or a USB storage device and I can see & modify the files/ folders. As for the phone itself, all it will display is the status bar (Battery, signal status) and I can pull it down to access the quick settings. Otherwise the screen is completely blank. When I pull down the quick settings bar try to hit the system settings icon (the "gear" wheel icon), the status bar disappears. and all I can get the phone to do is bring up the power on/ off menu when I hold the power button. I can get it into fastboot (power + volume up), but I can't get it to boot into recovery using the keys (power + volume down), or adb, or fastboot.
I'm honestly at my wits end with this phone right now. I think it's only soft bricked, but I have no clue how to get it to take the stock ROM (or any ROM for that matter) and nothing online seems to mention my problem and I can't even begin to guess what the f**k I managed to do.
Can anyone offer me any help or insight so that I can turn my brick back into a working Find 5?
So you can boot into fastboot mode? That's a start, everything should be fixable using fastboot.
Try flashing a new recovery, maybe the old one is corrupted.
fastboot flash recovery file.img
Then try to boot into recovery again.
theevilworm said:
So you can boot into fastboot mode? That's a start, everything should be fixable using fastboot.
Try flashing a new recovery, maybe the old one is corrupted.
fastboot flash recovery file.img
Then try to boot into recovery again.
Click to expand...
Click to collapse
I'll give it a shot :good:

Instantly reboots after booting into recovery

I installed LineageOS 14.1 but I was having some blue screens so I decided to go back to stock ROM but I had a brainfart and rebooted after wiping everything except microSD, and now I can't boot my phone normaly, nor enter recovery mode or download mode.
What is happening with TWRP recovery mode is that it seems to load properly but then it doesn't give me options or anything it just starts formatting cache or something for like 2 seconds and then just tries to reboot normally, but there's no OS so it just gives me a blue screen(im not at home right now but im panicking, i will upload a video for better understanding in a couple hours).
And with download mode it just stays on the charging screen.
Did I just brick my ****ing phone? Im on the verge of tears, I have been watching videos and reading for the past 2 hours and nothing seems to help
Patala1 said:
I installed LineageOS 14.1 but I was having some blue screens so I decided to go back to stock ROM but I had a brainfart and rebooted after wiping everything except microSD, and now I can't boot my phone normaly, nor enter recovery mode or download mode.
What is happening with TWRP recovery mode is that it seems to load properly but then it doesn't give me options or anything it just starts formatting cache or something for like 2 seconds and then just tries to reboot normally, but there's no OS so it just gives me a blue screen(im not at home right now but im panicking, i will upload a video for better understanding in a couple hours).
And with download mode it just stays on the charging screen.
Did I just brick my ****ing phone? Im on the verge of tears, I have been watching videos and reading for the past 2 hours and nothing seems to help
Click to expand...
Click to collapse
To boot into download mode, you must first turn it off then connect your phone to pc and then long press power up button.
As with the twrp formatting cache or something like that, you must have downloaded a buggy version. For now, if you have a pc nearby try to boot into twrp with adb.
mayankjet said:
To boot into download mode, you must first turn it off then connect your phone to pc and then long press power up button.
As with the twrp formatting cache or something like that, you must have downloaded a buggy version. For now, if you have a pc nearby try to boot into twrp with adb.
Click to expand...
Click to collapse
Download mode still isn't working with the computer im trying, are you saying I just have to turn it off, plug it into the pc(charging screen appears), and just hold power button alone until I get to DL mode? Does my computer need a specific driver already installed for this?
And how would I go about giving my phone commands with adb if I can't boot it into anything? Should my pc recognize the device and be able to use adb when it's in the blue "Subsystem Crash" screen, or maybe when in the first 2 screens before booting into recovery where you have to press "Yes" twice, or when? Maybe when it's charging?
Thanks a lot for the help
Patala1 said:
Download mode still isn't working with the computer im trying, are you saying I just have to turn it off, plug it into the pc(charging screen appears), and just hold power button alone until I get to DL mode? Does my computer need a specific driver already installed for this?
And how would I go about giving my phone commands with adb if I can't boot it into anything? Should my pc recognize the device and be able to use adb when it's in the blue "Subsystem Crash" screen, or maybe when in the first 2 screens before booting into recovery where you have to press "Yes" twice, or when? Maybe when it's charging?
Thanks a lot for the help
Click to expand...
Click to collapse
Yes, you need to turn off your phone and plug the usb cable in your phone while holding volume up button until it goes into download mode( you must connect it to a pc or laptop). Also, you don't need specific drivers for that.
To boot into twrp with adb, you must first boot into os, or boot into twrp with hardware keys, assuming you can't do any of these then your only option is flashing a new kdz via download mode.
Edit: You need adb drivers installed on your pc if you're going to use adb commands on your pc.
mayankjet said:
Yes, you need to turn off your phone and plug the usb cable in your phone while holding volume up button until it goes into download mode( you must connect it to a pc or laptop). Also, you don't need specific drivers for that.
To boot into twrp with adb, you must first boot into os, or boot into twrp with hardware keys, assuming you can't do any of these then your only option is flashing a new kdz via download mode.
Edit: You need adb drivers installed on your pc if you're going to use adb commands on your pc.
Click to expand...
Click to collapse
Fixed it, thank you a lot my friend, saved my ass
Patala1 said:
Fixed it, thank you a lot my friend, saved my ass
Click to expand...
Click to collapse
:good:
OK I have added the fix in guide

Broken display, backup data / pictures?

My display is broken. I can't see anything on my Samsung Galaxy A40.
From the internal storage I would like to backup the pictures and videos.
USB Debugging is not activated.
When I turn it on it vibrates. So the phone seems to work.
But I can't see anything and therefore can't enter my PIN.
Is there any way to access the data without using the screen?
Is the bootloader unlocked?
Then you can fastboot boot twrp.img
And you should get a root shell to backup /sdcard folder
lebigmac said:
Is the bootloader unlocked?
Then you can fastboot boot twrp.img
And you should get a root shell to backup /sdcard folder
Click to expand...
Click to collapse
I have the same situation on my device. However I can't upload a new recovery image as the bootloader is not unlocked. Did you managed to recover your data somehow?
cliffi30 said:
I have the same situation on my device. However I can't upload a new recovery image as the bootloader is not unlocked. Did you managed to recover your data somehow?
Click to expand...
Click to collapse
That's a big mistake my friend. Always remember first thing to do when you get a brand new device is to unlock that bootloader and enable USB debugging! It can come in very handy in such situations.
I'm afraid the only option for you is to look for a temp root shell PoC in the Sony cross device development section
Good luck!
How to use your broken smartphone from a PC | nextpit
Has your phone screen cracked, leaving you unable to access your data? All is not lost! We'll show you various solutions on how to recover your data!
www.nextpit.com
This site shows the option to connect A40, if still Android 9.0, via usb hub to external screen and mouse and unlock. For Android >10 this doesn't work anymore
I have the same issue and neither usb-debugging on nor fastboot enabled. A40 doesn't show up in adb. So I also read when putting A40 via Power and Volume up into download/recovery mode, at least a backup of data should work.
My current idea is I have to replace display in repair shop or unlock via usb-hub + mouse.
Something I don't get right. How do you power off the A40 without screen to get safely the SIM card out? Power and volume down 7 sec, then release power off, then volume down? When I do this the A40 reboots with vibration. Power and volume up apparently reboots to recovery mode. Long pressing Power also doesn't turn off A40. Also in the A40 manual nothing is written on this

Data recovery / black and broken screen

Good morning
I just broke my phone, it fell to the ground....
it is locked, it is not in OTG mode, nor in USB debugging on the développer menu...
how to recover my precious data
?
M
Old phones were easy to just get a spare devices and just unscrew and swap things .
Not so much with new ones , but doable with some tinkering.
But you should provide a bit more detail on phone model, OS it was running etc...
To give people more ideas about your options.
Like if screen does not show a picture , but touch still works , you could be guided
with steps to enable adb shell or something like usb file sharing mode.
or if OS version has recovery enabled with adb access or just blind click a seqence
to backup to external flash etc..... .
But provide more info before people can respond with options !!!
Good evening, I can't give much information... the screen is black, the touch screen does not work, no vibration. the buttons work, (the volume button, on / off). They vibrate under pressure. the led is lit green. it's a OnePlus 5 with unchanged official rom, Android 10 the black screen does not allow me to know more... Thank you for your help
i do not know the about OnePlus phones
but worth checking if adb is enabled if you button boot to recovery
Hi how I did this please
How I do this
google 'OnePlus 5 recovery'
(power and volume down button)
from what i see in the images it seems to have adb options , not sure
if it is a full adb access. I have no oneplus phones.
But watch the videos , you might be able to follow the sequence of button pushes
to enable it if it is not enable on just booting to recovery mode.
(ussualy vol up down and power for select)
Sorry i cannot help further as i have no knowledge of oneplus .
But once you get adb access you are set, even without root. you
should be able to download your internal storage and data partitions.

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