No USB device recognized - P8lite Q&A, Help & Troubleshooting

Hello. In general, I have a problem connecting the phone to the computer, the text shown in the topic and unknown device, the phone does not show the option only charging and in general, met someone and handled it? help

Tejoxdd said:
Hello. In general, I have a problem connecting the phone to the computer, the text shown in the topic and unknown device, the phone does not show the option only charging and in general, met someone and handled it? help
Click to expand...
Click to collapse
Hey,
1. What version of Windows are you using?
2. Did you try connecting to different devices?
3. Did you try changing the USB Cable? Are you using the one provided with the phone?
4. Did you install the correct drivers?
5. In your dialer, type in *#*#2846579#*#* then select in Background>USB HiSuite, to see if anything happens.

1. Windows 7
2. Yes, on the same thing.
3. Yes, I tried 2 others
4. Previously everything was working properly
5. Nothing.. :c

Tejoxdd said:
1. Windows 7
2. Yes, on the same thing.
3. Yes, I tried 2 others
4. Previously everything was working properly
5. Nothing.. :c
Click to expand...
Click to collapse
Also, are you using a stock or custom ROM? What version?
Try let Windows install the generic drivers and then see if it helps you to fix the issue.
a) Open Device Manager by clicking the Start button, then Device Manager in the search box.*
b) If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
c) Look for the device under USB [Universal Serial bus] host controller, right click on it and select Uninstall.
d) Reboot the computer.
e) On reboot, Windows 7 should re-install the drivers automatically.

Stock B610
Still nothing..

Same thing happened to me once, but on custom ROM
You may try my solution and report if it works
For me the solution was an option in "developer options" called "select USB configuration" I had to manually select MTP..
IDK if the this option present in the stock ROM.

There is an option, but it also does not help ..
The other roms also do not work.

Tejoxdd said:
There is an option, but it also does not help ..
The other roms also do not work.
Click to expand...
Click to collapse
Bump.
Could it be that you dropped your phone and the port got some damage? Does you phone charge properly?
Also, if you install de ADB drivers and HiSuite, does the PC recognize the phone?
It puzzles me that you tried different cables, different PCs and different ROMs and the issue still persists so perhaps you have some hardware issues or incorrect drivers.

yes, it fell to me. yes, it loads properly.
does not recognize anymore.

Tejoxdd said:
yes, it fell to me. yes, it loads properly.
does not recognize anymore.
Click to expand...
Click to collapse
Sorry for not replying sooner.
Have you tried to boot into recovery via ADB?
adb reboot recovery

Does not work

Related

Phone not getting recognized by PC

Hey all,
Of late, whenever I try connecting my GALAXY 3 to the PC using USB, nothing happens. USB-Debugging is off. And it's supposed to ask me everytime I connect. But lately, nothing happens when I connect it. It does charge though however. And I do get the "Device Connected" sound. But that's about it.
Anybody faced a similar problem? Anybody know the solution to it? Will a reflash of the ROM do the trick? I currently use Kyrillos' ROM
cheekrox said:
Hey all,
Of late, whenever I try connecting my GALAXY 3 to the PC using USB, nothing happens. USB-Debugging is off. And it's supposed to ask me everytime I connect. But lately, nothing happens when I connect it. It does charge though however. And I do get the "Device Connected" sound. But that's about it.
Anybody faced a similar problem? Anybody know the solution to it? Will a reflash of the ROM do the trick? I currently use Kyrillos' ROM
Click to expand...
Click to collapse
Which os r u using in your pc. there is no need to reflash first check properly with yours and your friends pc or laptop then do anything.
Mohanshbhr said:
Which os r u using in your pc. there is no need to reflash first check properly with yours and your friends pc or laptop then do anything.
Click to expand...
Click to collapse
I checked with another PC as well, it's not getting detected. I'm on Windows 7 Professional.
i had also faced a similar problem.
SOLUTION THAT WORKED FOR ME-go to settings -> privacy and do factory reset.
also go in recovery and there also select the third option wipe data factory reset...
after this the pc detected me...
hope this works for you..
dont forget to press the thanks button if it worked...
if you are using some 3rd party laucher........switch back to twlauncer (android launcher) and try.......
check whether you have phone drivers installed or not.....
if not install kies once...
danveer said:
i had also faced a similar problem.
SOLUTION THAT WORKED FOR ME-go to settings -> privacy and do factory reset.
also go in recovery and there also select the third option wipe data factory reset...
after this the pc detected me...
hope this works for you..
dont forget to press the thanks button if it worked...
Click to expand...
Click to collapse
How will I get my data back then?
Try this:
Make sure that the USB cable is not connected from phone to PC.
On the mobile, dial *#7284#
An app called 'PhoneUtil' will open up.
Under USB section, make sure that 'PDA' is selected. If its already selected, then select 'modem' and then again select 'PDA'.
Once done, press 'back' to exit the app
Now Plug the USB cable again. It should work now.
Seems a common enough problem, happened to me as well. The only way I fixed it was a factory reset (tried the phone util thing and it didn't work for me). To save your data I recommend you use a backup app such as my backup root. To do this you will need to root your phone which you can do easily with z4root which you can get here: tiny.cc/z4Root. It will only soft root your phone (temporary root only lasts till you turn your phone off) so it is easily reversable and no chance of brick.
nsm1234 said:
Try this:
Make sure that the USB cable is not connected from phone to PC.
On the mobile, dial *#7284#
An app called 'PhoneUtil' will open up.
Under USB section, make sure that 'PDA' is selected. If its already selected, then select 'modem' and then again select 'PDA'.
Once done, press 'back' to exit the app
Now Plug the USB cable again. It should work now.
Click to expand...
Click to collapse
worked. thanks.
cheekrox said:
worked. thanks.
Click to expand...
Click to collapse
My pleasure!!!!

[Q] USB device not recognized

I've flashed my i9505 many times. I can't remember exactly what I've done, but now the situation is very weird.
1. I can go into Download mode. But Odin doesn't recognise it. Kies doesn't recognise it either. The error message on the bottom right corner of the screen says "USB device not recognized. Your usb device has malfunctioned." I've tried re-install the USB driver, use the original USB cable, even tried it on another PC with no luck. I suspect the very low level USB driver in the phone has corrupted because possibly I flash something wrong in the past.
2. I can go into Recovery mode and flash new ROMs in zip format from there.
3. I can use my phone normally, e.g. make phone call, SMS, WiFi......My computer can recognize my phone as usual when I am in Android.
Any thoughts? Helps are appreciated.
Hello,
Uninstall any previous installed of Samsung USB drivers, clean your Windows registry through CCleaner (not needed but highly suggested) then download and install latest Samsung USB drivers
Now download mode will be recognized on PC
Inviato dal mio GT-I9505
There is an easier way. If you are using windows, go into control panel-> Devices-> Right Click on your phone-> there should be a Driver Details-> Go details I think it is-> Uninstall driver-> Have the box ticked-> Uninstall-> Unplug then replug the cable in and it should work.
Sent from my Nexus 4 using XDA Free mobile app
AntaresOne said:
Hello,
Uninstall any previous installed of Samsung USB drivers, clean your Windows registry through CCleaner (not needed but highly suggested) then download and install latest Samsung USB drivers
Now download mode will be recognized on PC
Inviato dal mio GT-I9505
Click to expand...
Click to collapse
I've tried to re-install the driver. I even tried to connect the phone to another PC where the driver had never been installed before. Nope.... it doesn't work. Actually, I've searched around in Google for long time. The most likely reason is the usb piece of Android code is corrupted. Well, maybe not android, it should be the lower layer of Linux. I previously installed dual boot system follow this link and I screw it up when I tried to upgrade the primary OS:
http://forum.xda-developers.com/showthread.php?t=2447534
procket said:
I've tried to re-install the driver. I even tried to connect the phone to another PC where the driver had never been installed before. Nope.... it doesn't work. Actually, I've searched around in Google for long time. The most likely reason is the usb piece of Android code is corrupted. Well, maybe not android, it should be the lower layer of Linux. I previously installed dual boot system follow this link and I screw it up when I tried to upgrade the primary OS:
http://forum.xda-developers.com/showthread.php?t=2447534
Click to expand...
Click to collapse
You said that in Android USB connection works.
The download mode depends on bootloader, that can't be touched in any way by Android, even you can't touch the bootloader.
It's also write-protected, you can only upgrade it through Odin or through an official OTA update, when flashed you can't downgrade and can't write on its partition if not through JTAG
Inviato dal mio GT-I9505
procket said:
I've flashed my i9505 many times. I can't remember exactly what I've done, but now the situation is very weird.
1. I can go into Download mode. But Odin doesn't recognise it. Kies doesn't recognise it either. The error message on the bottom right corner of the screen says "USB device not recognized. Your usb device has malfunctioned." I've tried re-install the USB driver, use the original USB cable, even tried it on another PC with no luck. I suspect the very low level USB driver in the phone has corrupted because possibly I flash something wrong in the past.
2. I can go into Recovery mode and flash new ROMs in zip format from there.
3. I can use my phone normally, e.g. make phone call, SMS, WiFi......My computer can recognize my phone as usual when I am in Android.
Any thoughts? Helps are appreciated.
Click to expand...
Click to collapse
Hi friend, did you found out how to fix this issue i have the same problem with a I9500 please help
banziitox24 said:
Hi friend, did you found out how to fix this issue i have the same problem with a I9500 please help
Click to expand...
Click to collapse
Sorry mate, I am still stuck in Odin. Since I can flash new ROM via recovery mode and everything else still works, I give up.
procket said:
Sorry mate, I am still stuck in Odin. Since I can flash new ROM via recovery mode and everything else still works, I give up.
Click to expand...
Click to collapse
Dang I have this phone here I can connect it in Odin but in normal mode it doesn't connect and I need it to connect so I can finish the IMEI Repair
change the modes of usb
try *#0808# mtp + adb or others
try *#9090# try all of them
best of luck

Need help computer wont recognize my pure

recently my pc stopped recognizing my moto x pure, when ever i plugged it in.
image of message when trying to connect it to pc. https://gyazo.com/46462150a83c04bbda51efb98904dd68
i have the drivers installed already and i retried to uninstall and reinstall the drivers.
i tried many usb cables and ports. still not working. it charges the phone but will not do anything els.
Don´t use an usb hub connect it directly to the usb port.
cpagallardo said:
Don´t use an usb hub connect it directly to the usb port.
Click to expand...
Click to collapse
I'm trying connect it to the back of pc USB ports, no luck sometimes it won't even show up anything.
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
I'm trying connect it to the back of pc USB ports, no luck sometimes it won't even show up anything.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
does it sound when you connect it?
What OS are u using?
have u install ADB Drivers?
did your pc/laptop recognize flashdrivers?
cpagallardo said:
does it sound when you connect it?
What OS are u using?
have u install ADB Drivers?
did your pc/laptop recognize flashdrivers?
Click to expand...
Click to collapse
The only thing it does when inplug it in is charges..
I recently flashed back to stock mm I was running trupure it was fine then it would connect and recognized by PC.
I have installed and installed adb driver many times.
My PC does recognize my other phone LG g3.
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
The only thing it does when inplug it in is charges..
I recently flashed back to stock mm I was running trupure it was fine then it would connect and recognized by PC.
I have installed and installed adb driver many times.
My PC does recognize my other phone LG g3.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Reinstall ubs host driver (Not the cellphone one)
Use another cable.
Put your Phone in MTP mode in the options above when asking just charge or transfer pictures MTP or Mass Storage.
cpagallardo said:
Reinstall ubs host driver (Not the cellphone one)
Use another cable.
Put your Phone in MTP mode in the options above when asking just charge or transfer pictures MTP or Mass Storage.
Click to expand...
Click to collapse
how do a reinstall usb host driver,
i also tried 5 different usb cables before no difference..
it never asks anything when i plug my phone in, nothing pops up in the notification like it should.
StreetkillnHD said:
how do a reinstall usb host driver,
i also tried 5 different usb cables before no difference..
it never asks anything when i plug my phone in, nothing pops up in the notification like it should.
Click to expand...
Click to collapse
Tap on the "Charging mode" notification when your USB is connected and you'll get a pop-up that let's you select MTP mode.
Alternatively you can go to Device Manager and look for any error icons (think they're yellow triangles - been a while since I used a PC). Right click and uninstall all the offending ones, the disconnect and reconnect your device via USB.
Sent from my XT1575 using Tapatalk
rickbosch said:
Tap on the "Charging mode" notification when your USB is connected and you'll get a pop-up that let's you select MTP mode.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Nothing shows up about that notification. No notification at all.
still havent fixed this issue..
Pull down menus / enable mtp
lafester said:
Pull down menus / enable mtp
Click to expand...
Click to collapse
like i been saying theres nothing in the pull down, no notification about my phone being pluged in just just the battery icon charging in status bar
Did you do a full wipe?
StreetkillnHD said:
like i been saying theres nothing in the pull down, no notification about my phone being pluged in just just the battery icon charging in status bar
Click to expand...
Click to collapse
In a lot of MM roms, you have to go in to developer options and select MTP under 'MTP configuration' in there. Even if it's selected already, tap it again and it should pop up asking what to do when device is connected on the pc. $5 says that does the trick. Easy but surprisingly tough one. One other problem I'm running into lately with the new windows 10 is that it has driver signing enabled by default and often rejects the driver you install or just doesn't use it even if it's installed. So if the driver is the problem (or more accurately windows 10 is refusing to acknowledge the installed driver), you might need to disable driver signing enforcement. Here's a link how to do that: http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/
benjmiester said:
In a lot of MM roms, you have to go in to developer options and select MTP under 'MTP configuration' in there. Even if it's selected already, tap it again and it should pop up asking what to do when device is connected on the pc. $5 says that does the trick. Easy but surprisingly tough one. One other problem I'm running into lately with the new windows 10 is that it has driver signing enabled by default and often rejects the driver you install or just doesn't use it even if it's installed. So if the driver is the problem (or more accurately windows 10 is refusing to acknowledge the installed driver), you might need to disable driver signing enforcement. Here's a link how to do that: http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/
Click to expand...
Click to collapse
Okay yes i tried the mtp in dev options , didnt work at all still not recognized, ill try the other thing u said.
StreetkillnHD said:
Okay yes i tried the mtp in dev options , didnt work at all still not recognized, ill try the other thing u said.
Click to expand...
Click to collapse
Weren't you having quick charge problems too? Is it possible your phone's USB port has a hardware problem?
jason2678 said:
Weren't you having quick charge problems too? Is it possible your phone's USB port has a hardware problem?
Click to expand...
Click to collapse
Maybe yes
but i hope not, but it seems that way
Did you ever flash the stock factory images?
Guess you can't if the comp doesn't recognize
lafester said:
Did you ever flash the stock factory images?
Guess you can't if the comp doesn't recognize
Click to expand...
Click to collapse
I did flash stock mm and that's when this started happening, I flashed stock mm because I was having issues with turbo charge on a ROM I was using. But flashing back to stock mm didn't help and now I can't even connect my phone to my PC..

Broken digitizer Nexus 4, trying to control phone from PC

Hi there, the title explains most of it, I'm trying to control the phone with k.janku1's control tool, here : http://forum.xda-developers.com/showthread.php?t=2786395
The phone has USB debugging enabled, is in MTP mode and ADB will find the device fine when I'm in recovery but when I reboot the device ADB won't find the device when it's turned on. I don't know if I'm being stupid or not! I also have all the drivers installed etc
Prydar said:
Hi there, the title explains most of it, I'm trying to control the phone with k.janku1's control tool, here : http://forum.xda-developers.com/showthread.php?t=2786395
The phone has USB debugging enabled, is in MTP mode and ADB will find the device fine when I'm in recovery but when I reboot the device ADB won't find the device when it's turned on. I don't know if I'm being stupid or not! I also have all the drivers installed etc
Click to expand...
Click to collapse
Never used that tool (I did not even heard of it before) but I do rely and suggested to all of my mates to test Chrome extension Vysor, so you could give it a try.
anawim said:
Never used that tool (I did not even heard of it before) but I do rely and suggested to all of my mates to test Chrome extension Vysor, so you could give it a try.
Click to expand...
Click to collapse
I can't get Vysor to detect the device, I have USB debudding enabled but I'm not able to use the device at all as the digitizer is broken
anawim said:
Never used that tool (I did not even heard of it before) but I do rely and suggested to all of my mates to test Chrome extension Vysor, so you could give it a try.
Click to expand...
Click to collapse
Ah, I've just read Vysor's troubleshooting guide, it says to be on PTP but I'm on MTP
Is there a known way to change to PTP from MTP with a broken digitizer? I can still see everything on the screen as it's just the digitizer thats broken so I can use recovery via using the volume buttons & power button
Prydar said:
Ah, I've just read Vysor's troubleshooting guide, it says to be on PTP but I'm on MTP
Is there a known way to change to PTP from MTP with a broken digitizer? I can still see everything on the screen as it's just the digitizer thats broken so I can use recovery via using the volume buttons & power button
Click to expand...
Click to collapse
There is no problem with MTP, only changing the mode may help to detect some devices. If you are on Windows I strongly suggest you to download latest USB drivers. Eventually check your setup with another android phone.
anawim said:
There is no problem with MTP, only changing the mode may help to detect some devices. If you are on Windows I strongly suggest you to download latest USB drivers. Eventually check your setup with another android phone.
Click to expand...
Click to collapse
I do have the latest drivers, the device is detected in recovery mode but not when the phone is on
Prydar said:
I do have the latest drivers, the device is detected in recovery mode but not when the phone is on
Click to expand...
Click to collapse
I'm sorry to know that and I would suggest you to try and contact the developer as I can't help further except for checking with another phone to be sure the computer side is OK.

My mi a1 not connecting to pc

I bought 9 month old mi a1.on startup it shows written "unlocked" with open lock symbol at bottom of startup screen.next during startup shows "encription" message and takes few seconds to start "android one" screen.in developer option it shows "oem unlocking--bootloader is already unlocked".i installed mi drivers in my pc...my friends mi a1 easily connects in same pc,but mine doen't connect.what to do? I was doing all meshup to increase ear speaker volume which is too slow that i can't use phone now.suggest me good stock rom to overcome this problem.
Have you tried setting the connection as MTP protocol in developer settings?
TrueMS said:
Have you tried setting the connection as MTP protocol in developer settings?
Click to expand...
Click to collapse
Yes.no success.it doesn't matter which option there you select.MTP,PTP Etc.
What about drivers? Trying new cable? If you flashed some ROM, kernel could be bugged - not allowing connection with PC. In your case I would reflash stock newest ROM. In my case the newest ROM (8.1) is good for me. Everything works good and connecting to PC too.
TrueMS said:
What about drivers? Trying new cable? If you flashed some ROM, kernel could be bugged - not allowing connection with PC. In your case I would reflash stock newest ROM.
Click to expand...
Click to collapse
i told you,same drivers & usb cable just working fine with another mi a1.
Can i flash rom /twrp without connecting pc?
My device doesn't have twrp installed on it
dems7 said:
i told you,same drivers & usb cable just working fine with another mi a1.
Can i flash rom /twrp without connecting pc?
Click to expand...
Click to collapse
Does fastboot work?
TrueMS said:
Does fastboot work?
Click to expand...
Click to collapse
no.in fastboot mode also not connecting to pc
dems7 said:
no.in fastboot mode also not connecting to pc
Click to expand...
Click to collapse
Well... I have no idea, can you charge the phone? So you can check if the USB connector is fine. And a question, doesnt it have installed TWRP already...? Everything is possible...
TrueMS said:
Well... I have no idea, can you charge the phone? So you can check if the USB connector is fine.
Click to expand...
Click to collapse
it's charging well.same usb cable connects with my same pc easily with other mi a1.
dems7 said:
it's charging well.same usb cable connects with my same pc easily with other mi a1.
Click to expand...
Click to collapse
The owner of the phone must have somehow corrupted something - kernel, ROM, drivers... I dont know but something must be bad. Not sure how to fix it.
TrueMS said:
The owner of the phone must have somehow corrupted something - kernel, ROM, drivers... I dont know but something must be bad. Not sure how to fix it.
Click to expand...
Click to collapse
owner says he never connected it to pc.
Ok,whatever,now can i flash stock rom without connecting to pc
dems7 said:
owner says he never connected it to pc.
Ok,whatever,now can i flash stock rom without connecting to pc
Click to expand...
Click to collapse
I guess you cant, but you can try to update with the updater in the settings. Does it have some custom ROM or stock?
Did you install drivers for your phone? As far as I know, it must be done for every connected phone manually. What do you see in device manager when you connect your phone while it's on and in fastboot mode?
_mysiak_ said:
Did you install drivers for your phone? As far as I know, it must be done for every connected phone manually. What do you see in device manager when you connect your phone while it's on and in fastboot mode?
Click to expand...
Click to collapse
it have stock rom,may 18 security patch updated,oreo 8.0.0
I installed drivers manually for mi a1,as i say i can connect my friend's mi a1 easily on same pc.
My phone on device manager showing 5 tag of "bluetooth device"...on searching for drivers online....after few secs it says.....can't find.
From mi forum i got some help,tried but no success.....
i opened "let me pick list....." it showed in left column 2 options google,inc & samsung electronics.in google on right column options are 1) android ADB interface v 11.0.0.0(28.8.14) 2) android bootloader interface v 11.0.0.0 3)android composite ADB interface v.11.0.0.0. 4)%usb/nvidiaUsb.deviceDesc% etc.... 5)%usb/vid_04e8&pid_681c&mi_04device descrelease
One good guy from this forum suggested--c:windows:inf:wpdmtp installation by righ click on this file....i tried,it shows...the INF file you selected doesn't support this method of installation.
dems7 said:
it have stock rom,may 18 security patch updated,oreo 8.0.0
I installed drivers manually for mi a1,as i say i can connect my friend's mi a1 easily on same pc.
My phone on device manager showing 5 tag of "bluetooth device"...on searching for drivers online....after few secs it says.....can't find.
From mi forum i got some help,tried but no success.....
i opened "let me pick list....." it showed in left column 2 options google,inc & samsung electronics.in google on right column options are 1) android ADB interface v 11.0.0.0(28.8.14) 2) android bootloader interface v 11.0.0.0 3)android composite ADB interface v.11.0.0.0. 4)%usb/nvidiaUsb.deviceDesc% etc.... 5)%usb/vid_04e8&pid_681c&mi_04device descrelease
One good guy from this forum suggested--c:windows:inf:wpdmtp installation by righ click on this file....i tried,it shows...the INF file you selected doesn't support this method of installation.
Click to expand...
Click to collapse
Try diff cable? Had the excat problem on op3 fixed it by using original cable
apexashwin said:
Try diff cable? Had the excat problem on op3 fixed it by using original cable
Click to expand...
Click to collapse
it's original cable.it connects other mi A1 easy with my pc.only mine not connecting
Then Force root with Apps like "kingroot' (i don't like apps like that but if you haven't any possibility...), Then try to install TWRP from Flashify (idk if it works with A/B) then from TWRP install another rom.
N1ck474 said:
Then Force root with Apps like "kingroot' (i don't like apps like that but if you haven't any possibility...), Then try to install TWRP from Flashify (idk if it works with A/B) then from TWRP install another rom.
Click to expand...
Click to collapse
let me try.
Close MI Flash Tool application before connecting your phone to pc.
N1ck474 said:
Then Force root with Apps like "kingroot' (i don't like apps like that but if you haven't any possibility...), Then try to install TWRP from Flashify (idk if it works with A/B) then from TWRP install another rom.
Click to expand...
Click to collapse
kingroot not working.i tried yesterday.
Is unlocked phone come under guarantee?It's 10 month old.

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