Oneplus 5 issue with h+ network - OnePlus 5 Questions & Answers

Hello, i m from italy and i ve problem with h+ Connection.
Before, i had an oneplus 3t and there aren t problems with mi sim operator.
I switched with oneplus 5 and the Connection freeze in h+ for 15/30 second. Then work for 15 second and stops again. Like an infinite loop.
With 4g no problem.
This is an oneplus 5 problem, because i had the same sim and same carrier on 3t and works very well.
4.5.8 version.
Any hint?
Tnx

No idea, but I am having the same issue with Youfone in the netherlands. In 2 weeks i get 4G,so I hope the problem goes away. With my 3T (sold) I did not have this problem either, like you mentioned.

Did you contact OnePlus directly, via the forum or customer support? Otherwise don't expect to be heard or recognized by those who are responsible in any way

Having the same problem on Vodafone in Germany.
Sometimes H+ is not working

I have network data issues, i'm in Italy and operator is TIM.
With my old Samsung s7 edge and the same Sim i ha no problem!
I hope in future update for solving these issues!

Same problem for me. I just write the assistance and she says me that Wind is the problem.
I want post the screenshot, but i can't

Hi there
I'm from Ukraine and has got some issues with h+ networks there. I am using 2 sim: Vodafone and Lifecell
When compared to my old HTC Desire S and Xiaomi Mi5: i see much more lag, ping (no internet at all, when other devices have it with the same ISP ) when using 3g. Firstly internet works via 3g flawlessly then stops working at all for 5-40 seconds.
I've got this problem only on 1+5.

gattobau said:
Hello, i m from italy and i ve problem with h+ Connection.
Before, i had an oneplus 3t and there aren t problems with mi sim operator.
I switched with oneplus 5 and the Connection freeze in h+ for 15/30 second. Then work for 15 second and stops again. Like an infinite loop.
With 4g no problem.
This is an oneplus 5 problem, because i had the same sim and same carrier on 3t and works very well.
4.5.8 version.
Any hint?
Tnx
Click to expand...
Click to collapse
manuel_fantoni said:
I have network data issues, i'm in Italy and operator is TIM.
With my old Samsung s7 edge and the same Sim i ha no problem!
I hope in future update for solving these issues!
Click to expand...
Click to collapse
Im on TIM too no problems here, maybe your sim cards are old?

I have the same problem with H+. Maybe somebody solved this problem somehow?

No problem on my 5 with oos 4.5.10 with Vodafone Italia
Crea un topic sul forum ufficiale tramite l'app community, oppure segnala tutto all'assistenza, nel caso si inizia ad indagare.
Sorry for the italian language, but the guy is a comrade ?

I have same issue too 4.5.10 on h+ somehow its like 2g or much worst

Have people's problems been since OTA update to OOS .10? I've noted a little network hang since the update from .8

I'm also having same issue. I first thought its because of my service provider. My service provider is Dialog in Sri lanka

jameswalker457 said:
Have people's problems been since OTA update to OOS .10? I've noted a little network hang since the update from .8
Click to expand...
Click to collapse
nope since 4.5.5 its happening on me and some of our test members im thinking to share this bug on oneplus's community

Feedmeeeee said:
nope since 4.5.5 its happening on me
Click to expand...
Click to collapse
Oh really? I sometimes get it on LTE too. I can see the network activity markers moving but it just hangs. It sorts itself out eventually lol

jameswalker457 said:
Oh really? I sometimes get it on LTE too. I can see the network activity markers moving but it just hangs. It sorts itself out eventually lol
Click to expand...
Click to collapse
Yes. I was using S4 before there was no issue like this but i didnt test custom roms yet it may related with hardwares or softwares. wish its software.

I've noticed this also this week, I am however roaming in the USA and both T-Mobile and at&t h+ aren't connecting well.

I am at TURKEY and i have a same issue at my Op5 china variant, i hope fıx the problem on next Update.

Same issue with T-Mobile/Telekom Germany.
Sent from my OnePlus 5 using XDA Labs

Can someone give me logs with that issue ?

Related

Issue with Network - Losing Networt completely for few seconds while using 3g data!!!

I have an issue where the network suddenly dissapiars when I using 3g data and is back withing few seconds.
I dont think this is an issue with the phone but rather with the vodafone network as the problem started when I went on WCDMA mode from auto mode now I have switched back to auto mode to see whether the problem still exist.
Has anyone else experience the same problem
My gt-i9505 switch permanent from H to H+ and get connection issues or no network error the problem is my german provider 1&1 (vodafone Network)doesn't Support Fast Dormancy i think this causses the problems anyone figured out to disable FD on galaxy s4 without root?
Gesendet von meinem GT-I9505 mit Tapatalk 2
Yes the same thing happens to me I guess its an issue that will be sorted out soon
So no one else from India has faced the same issue ???
I got the same problem with vodafone and i9505 in italy.
I'm actually looking for the code to disable fast dormancy but nothing found at the moment.
Code *#9900# doesn't have the fast dormancy selection in GS4
My issue is also on a Vodafone Network in India unfortunately at first i thought it was a problem with my cell phone but i am pretty sure it is issue with the vodafone 3g network and the way the phone interacts with it.
Yes you're probably right.
Really strange that also GS2 GS3 and Note phones have the same problem and samsung surely knows this behaviour of their firmware. If never has changed till now, I think we have almost no chance of getting an update from samsung.
Never had this issue with my S3, and I'm seeing this behavior on both AT&T (US) and Chunghwa (Taiwan)... with the exact same SIM cards even! There is something really wrong with either the S4 or my handset...!
Sent from my GT-I9500 using Tapatalk 2
Any updates to this? Getting this on the i9500, annoying!
samir_a said:
I have an issue where the network suddenly dissapiars when I using 3g data and is back withing few seconds.
I dont think this is an issue with the phone but rather with the vodafone network as the problem started when I went on WCDMA mode from auto mode now I have switched back to auto mode to see whether the problem still exist.
Has anyone else experience the same problem
Click to expand...
Click to collapse
I wanted to chime in. I have a Sprint Galaxy S4 and I've noticed the same issue with 3g suddenly disappearing and then coming back within a few seconds. I don't ever recall it happening too often with my Galaxy S3. Strange..
Any solution to this its a piss of that I can't use my phone properly also I bought this from eBay called samsung canada they said it's not covered under warranty because I didn't purchase it through a authorised retailer. F**k samsung
I have experienced the same issue since the first date I bought my i9500. Tried different modems but the issue is there. I have to turn airplane mode on and then off to get signal back. It's not a carrier issue. I had the same problem using different SIM cards. Hope they fix it soon.
Sent from my Galaxy S4 using XDA app
I find it odd that there certainly is a group of us i9500 users on here experiencing this, but not more people reporting it. Like I mentioned, I'm using the exact same SIM cards as I used on my S3 i9300, and after extensively using them in my S4, I see the exact same network loss issue on their respective networks. Definitely not SIM or carrier related...
Could there be a lot of defective i9500's out there, and we're just the unlucky bunch?!? For what it's worth, my i9500 was purchased from Expansys-USA and was a Latin America model.
You should consider a Samsung related problem. I read a lot of forum and the problem was present in i9300 and i9100 too.
I never had a single network data loss with my previous LG-P990 and now I have a lot of network data loss with the new i9505 in the same locations.
follo said:
You should consider a Samsung related problem. I read a lot of forum and the problem was present in i9300 and i9100 too.
I never had a single network data loss with my previous LG-P990 and now I have a lot of network data loss with the new i9505 in the same locations.
Click to expand...
Click to collapse
You're not reading very well, we had zero issues with our previous Samsung devices on the exact same SIMs on the exact same networks (mine being a Galaxy S3).
I'd like to keep the wild theories at a minimum and try and get some empirical data on this issue from actual users.
Sent from my GT-I9500 using Tapatalk 4 Beta
How bad is it for you guys can you still make phone calls or use data. I cant do either i lose service about every 25-30 seconds. Hoping samsung replaces this or comes out with a fix.
its the modem firmware i believe. this always happened during first batch of release.
rkaede said:
its the modem firmware i believe. this always happened during first batch of release.
Click to expand...
Click to collapse
I really hope that's what it is, I never experienced this with my i9000, i9100, or i9300 though. And, I pretty much bought all of them at launch / first batches.
cmd512 said:
You're not reading very well, we had zero issues with our previous Samsung devices on the exact same SIMs on the exact same networks (mine being a Galaxy S3).
I'd like to keep the wild theories at a minimum and try and get some empirical data on this issue from actual users.
Sent from my GT-I9500 using Tapatalk 4 Beta
Click to expand...
Click to collapse
You right, I'm sorry. Reading too much faster for me :silly:
I really hope that's a modem firmware related problem, but I don't understand why a similar problem becomes on every new phone model. Samsung restarts the firmware development from zero every time for a new phone? I hope no.
follo said:
I don't understand why a similar problem becomes on every new phone model. Samsung restarts the firmware development from zero every time for a new phone? I hope no.
Click to expand...
Click to collapse
LOL, you didn't read very well again, my last post:
"I never experienced this with my i9000, i9100, or i9300 though. And, I pretty much bought all of them at launch / first batches."

Network Issue With Developer Edition In India

Hi All,:fingers-crossed:
This thread is all about the Network Related Issues with Developer Edition Users in India.
I am using Dev Edition and based out at New Delhi. Previousaly using HOX and now with dev edition I am facing issues like NO NETWORK.
Is there any other users specially in New Delhi. This problem start arising when you travel in Delhi Metro (Tube) and after that signals never come back automatically.
Please share your thoughts and issues regarding the same. On HOX I had never faced such issues.
Edit : I have checked and found that My Dev is not registering to 2G network, it's searching the newteorks but when I select the operator it says your sim card does not allow connections to this network. I have tried with oter sim as well and it's not connecting to 2G, but it works well with 3G network.
Anyone have any idea about this...whats the problem ??
Regards,
Mahesh
mahesh_9j said:
Hi All,:fingers-crossed:
This thread is all about the Network Related Issues with Developer Edition Users in India.
I am using Dev Edition and based out at New Delhi. Previousaly using HOX and now with dev edition I am facing issues like NO NETWORK.
Is there any other users specially in New Delhi. This problem start arising when you travel in Delhi Metro (Tube) and after that signals never come back automatically.
Please share your thoughts and issues regarding the same. On HOX I had never faced such issues.
Regards,
Mahesh
Click to expand...
Click to collapse
I bought dev edition and i am not facing any such problems. My 2g and 3g works very well. I am in bangalore. but that shouldn't make a diff i guess
shreeram said:
I bought dev edition and i am not facing any such problems. My 2g and 3g works very well. I am in bangalore. but that shouldn't make a diff i guess
Click to expand...
Click to collapse
yes you are right, this only happens when the Metro rail goes underway. Weired issues.....

Nexus 6P has LTE problems with Truemove H network (Thailand)

Many users of Nexus 6P Nexus 5X Nexus 6 have LTE problems with Truemove H network (Thailand).:crying:
The problems started around late July, 2016.
Many users reported LTE dropped , lost , can't connect , etc.
The others network provider do not have this LTE problems.
( AIS , DTAC , etc.)
Now it is not clear that Truemove H doing something with LTE signal and/or network devices.
( May be another phones/tablet might have those LTE issues too.)
The temporary solution is select the prefer network mode to 3G only.
Have you tried pure nexus ROM? I had a LTE problem with RR ROM and switched to pure nexus. Phone works flawlessly now.
lhoang93 said:
Have you tried pure nexus ROM? I had a LTE problem with RR ROM and switched to pure nexus. Phone works flawlessly now.
Click to expand...
Click to collapse
I just join the facebook group of Nexus users in Thailand and found !!! the provider doing something that cause LTE problems.
So the resurrection remix rom has fixed the LTE problem?
lhoang93 said:
So the resurrection remix rom has fixed the LTE problem?
Click to expand...
Click to collapse
None of ROMs include stock ROM will made LTE work good with TrueMove H network.
ps000000 said:
None of ROMs include stock ROM will made LTE work good with TrueMove H network.
Click to expand...
Click to collapse
Thank God I thought I was having a hardware issue with my Nexus 6P. I'm having exactly the same problem with TrueMove H in Thailand. Whenever you choose LTE as preferred network, your cellular network will disconnect and there's no way to get connected again until you change network preference to 3G and reboot the phone. So the only workaround is to choose 3G as preferred network, which means that you are unable to use 4G. What's strange is that 4G on iPhone and TrueMove H works perfectly fine. I'm running Pure Nexus ROM but it seems like people with stock ROM and no root have this issue as well. I've spoken to True customer support for 3 times and they have not been able to fix the issue.
Do you have any link to a discussion about this issue so that we can follow up for updates?
That's a issue here in the states as well. The Weird thing is, it's only the Nexus 6P being affected. They're saying Google should have a fix Monday August 8th. That's T-Mobile & Verizon, for sure. I've heard all carriers. Apparently it's a GPS Issue. They telling carriers to have us turn off out GPS, & restart our phones while the carrier resets our location. This is helping some.
bzonk said:
Do you have any link to a discussion about this issue so that we can follow up for updates?
Click to expand...
Click to collapse
https://www.facebook.com/groups/814828285243875/
You might join this facebook group. (Thai language only.):laugh:
ps000000 said:
You might join this facebook group. (Thai language only.):laugh:
Click to expand...
Click to collapse
Thanks. From the discussion in the Facebook group it looks the solution is to downgrade radio to 2.50. Have you tried it?
By the way, 4G worked fine when I went to Hua Hin for holiday and stopped working when I returned to Bangkok. So it looks like the issue is isolated to areas like Bangkok.
bzonk said:
Thanks. From the discussion in the Facebook group it looks the solution is to downgrade radio to 2.50. Have you tried it?
By the way, 4G worked fine when I went to Hua Hin for holiday and stopped working when I returned to Bangkok. So it looks like the issue is isolated to areas like Bangkok.
Click to expand...
Click to collapse
I just flashed https://www.androidfilehost.com/?fid=24269982087016478 for 2 hours and still live in Nonthaburi Province.
I found that my RR ROM is good with this Radio and 4G LTE also work fine.:laugh:
I wonder why A.O.B. mobileshop technician know 2.50 radio will fix the issue with Truemove H.

Galaxy A510 FD Random Data Signal Drop

dear all,
My Galaxy A510 FD behaving strange. It randomly drops the data connection signal when running at dual sim but works fine when i turn off one sim. In dual sim mode the data connection start working after a flight mode but again behave same after some time. Please suggest some solution for the said problem because i have to use both sims togater
Regards,
Muazzam Munir
I have witnessed something similar with an older samsung duos phone. The problem i noticed was due to the differences on network of both carriers.
I dont remember well if i turned it off or on, but fast dormancy was the issue, but it sucked way too much juice after.
Anyway, this may be just a bug, and i would consider updating to a newer build/version, no matter the region, it could've been noticed and fixed.
PlutoDelic said:
I have witnessed something similar with an older samsung duos phone. The problem i noticed was due to the differences on network of both carriers.
I dont remember well if i turned it off or on, but fast dormancy was the issue, but it sucked way too much juice after.
Anyway, this may be just a bug, and i would consider updating to a newer build/version, no matter the region, it could've been noticed and fixed.
Click to expand...
Click to collapse
waiting for the October security patch, may be that can help to solve the issue. in my case both sim are from same network, zain saudi arabia. it is very embarrassing to me.
muazzamm said:
waiting for the October security patch, may be that can help to solve the issue. in my case both sim are from same network, zain saudi arabia. it is very embarrassing to me.
Click to expand...
Click to collapse
the security patches wont affect anything, the october one is arleady on the PJ1 release present.
By any chance, do the sim's differ in age? Try exchanging the older sim to a new one, usually carriers do this at a very low cost and in under 5 minutes.
PlutoDelic said:
the security patches wont affect anything, the october one is arleady on the PJ1 release present.
By any chance, do the sim's differ in age? Try exchanging the older sim to a new one, usually carriers do this at a very low cost and in under 5 minutes.
Click to expand...
Click to collapse
my sim is only 3 week old and i already tried using different sim with no luck... i don't know what to do but the situation is really annoying.
muazzamm said:
dear all,
My Galaxy A510 FD behaving strange. It randomly drops the data connection signal when running at dual sim but works fine when i turn off one sim. In dual sim mode the data connection start working after a flight mode but again behave same after some time. Please suggest some solution for the said problem because i have to use both sims togater
Regards,
Muazzam Munir
Click to expand...
Click to collapse
flash your phone with another ROM
morteza69 said:
flash your phone with another ROM
Click to expand...
Click to collapse
i am not expert in these matters and also i don't want to root my phone because it is in warranty. Am i single one on the planet facing this issue???:cyclops::cyclops::cyclops:
PlutoDelic said:
the security patches wont affect anything, the october one is arleady on the PJ1 release present.
By any chance, do the sim's differ in age? Try exchanging the older sim to a new one, usually carriers do this at a very low cost and in under 5 minutes.
Click to expand...
Click to collapse
the problem is solved......... Last night after installing the November security patch the problem is solved.. Till now i didn't experience any 4g data drop even with both sims are on at same time. I believe that there is something in security patches to solve the issue. 3 month before i was feeling much lag in games which was fixed in September security update. Anyhow thanks friends for your precious feedback..

Note 7 Global Version - Bad connectivity / no incoming calls possible

Hey guys,
i got my Redmi Note 7 Global Version from honorbuy on Tuesday and i really like it. I'm living in Germany and have one big problem
with my phone, i have a bad connectivity/reception and many incoming calls dont work. Other people can't reach me, even if
there is one stripe at 4G Connectivity. I also don't get a reminder of a "tried call". Sorry for me english, i hope you can understand
this.
I have the correct APN Settings and even tried my old smartphone (Mate 9) and there is no problem with calls. If i call someone
else with the Note 7 it is no problem, but he cant call me back, this is very strange. It doesn ring and the guy whos tries to call
me just gets an info "No reachable at the moment". Do you have any ideas what could help or
is it maybe even damaged or a software issue ?
Thank you very much
xs1cht said:
Hey guys,
i got my Redmi Note 7 Global Version from honorbuy on Tuesday and i really like it. I'm living in Germany and have one big problem
with my phone, i have a bad connectivity/reception and many incoming calls dont work. Other people can't reach me, even if
there is one stripe at 4G Connectivity. I also don't get a reminder of a "tried call". Sorry for me english, i hope you can understand
this.
I have the correct APN Settings and even tried my old smartphone (Mate 9) and there is no problem with calls. If i call someone
else with the Note 7 it is no problem, but he cant call me back, this is very strange. It doesn ring and the guy whos tries to call
me just gets an info "No reachable at the moment". Do you have any ideas what could help or
is it maybe even damaged or a software issue ?
Thank you very much
Click to expand...
Click to collapse
I dunno much about Germany but I have the Chinese version in America on Cricket and the Signal is phenomenal. Try to move around. Did u check your lte bands before purchase?
kenennaoyeka said:
I dunno much about Germany but I have the Chinese version in America on Cricket and the Signal is phenomenal. Try to move around. Did u check your lte bands before purchase?
Click to expand...
Click to collapse
thanks for your response. Yes, i checked the bands and the global version supports german bands (20). I reseted the smartphone and now it seems that it works. Maybe it was also just an issue of the provider, i changed the
connectionen to the provider.
xs1cht said:
thanks for your response. Yes, i checked the bands and the global version supports german bands (20). I reseted the smartphone and now it seems that it works. Maybe it was also just an issue of the provider, i changed the
connectionen to the provider.
Click to expand...
Click to collapse
Great. I'm glad it worked out for u. I'm installing the EU rom in 2 days. I hate the Chinese rom
kenennaoyeka said:
Great. I'm glad it worked out for u. I'm installing the EU rom in 2 days. I hate the Chinese rom
Click to expand...
Click to collapse
Whats wrong with chinese rom.? Curious because i ordered one and was thinking to stay on stock.
GTRanushka said:
Whats wrong with chinese rom.? Curious because i ordered one and was thinking to stay on stock.
Click to expand...
Click to collapse
No Google services integrated

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