Voice Break during call - OnePlus 5 Questions & Answers

Hi All,
I am from India. I have 2 sim cards from service providers Airtel and Jio. when i make/receive a call through Jio, the other person can hear clearly. But when i make/receive a call through Airtel, the oher person can hear my breaking voice. for example if i say: "Hi, How are you?" they will only hear "H_ __w __r_ y"
while testing with a continuous voice, i found that the breaks in between have exactly same gap time (approx 1 sec).
Also, this only happens only in 3g/4g mode. if i put the airtel network in 2g mode, there is no voice break.
I also got the sim card changed, but it is the same in new sim card as well.
I tried swapping the sim slots, it is the same in both the slots.
I tried putting the sim in other phone, and it works fine.
the question is, if my phone has problem, how does Jio work fine on both the slots? and if there is problem with Airtel network/sim card, how does it work well in other phone or in the same phone with 2 mode?
I am really confused, and tried searching for a solution on the web. I tried switching off Noise cancellation, switching off "OK google" as well.
Some help / guidance would be really appreciated...
Note: Jio is VOLTE based network and Airtel is normal 4G

Hello,
am having the exact same problem. Jio on Volte and Idea on normal 2g (i suppose because there is only one common setting fro both sims i.e 2G/3G/4G Automatic). Jio works fine but idea call breaks on every call i receive and the calls i make. Any solution ?

Its related with h+ you wont have any issues with 2 g or 4g that h+ issue is killing me

Hey I am facing the same issue. Your problem solved by some one .. or still facing the same yet.

Related

facing network issues On my One Plus Two

Hey guys i have one plus two and its running on oxygen os 3.1.0 i am facing problems on my one plus two i.e first of all i have 2 sim cards one jio 4g n other is vodafone india both sims were running perfectly on my moto g4plus previously now when i have one plus two i got it from my brother so i put jio sim on sim1 it was showing no network and then i put vodafone on sim2 then i didnt got any network unless in disabled my jio card i am getting network on my vodafone but the problem is that after making call network get lost and come back again after 2 seconds and then i can call once and i need to manully search for network on my vodafone sim if it cand find network both sims still work great on moto g4 is it problem with my device only ?
and now i have network on my sim2 vodafone and set to 2g only and wen i enable sim 1 both network get lost and its unable to register on any netwokr on siim 1 and on sim 2 it wont search!
please help me out
sorry for my english!
Jio is not fully supported on this phone, partly due to missing VoLTE support in firmware and partly because of how Jio doesn't support GSM/2G which is the standby mode for the secondary SIM as the phone doesn't support dual 4G mode. In other words, if first SIM is in 4G mode, second is forced to 2G, and this of course causes problems for Jio SIM.

*DUAL SIM* LG V20 users: Please test 4G/3G capabilities and report your findings...

Hi guys,
For anyone with a dual SIM model of the LG V20, can you please do myself and others a big favour?
I need to determine the phones capabilities and functionality when it comes to dual sim capability. We know this is only dual standby, but I need to determine a few things. Can someone please answer these questions ONLY if you have this phone and ONLY if you've tested it?
1) Can a 3G phone (voice) call be received on a SIM whilst the other SIM's 4G data is in use (Y/N)?
2) If yes, does the 4G data SWITCH OVER to the other SIM to allow that voice call to come through, or:
3) Does the 4G data temporarily cut out on the "data active" SIM for the other SIM to allow inbound 3G voice call?
4) Can you deactivate test to confirm with 100% accutracy only 4g and/or 3G is being used on both SIMs?
Any help from current users (or if anyone can post a video oft he settings/functionality), that would be awesome!
Thank you
RoOSTA
Please don't all jump up at once.
Top
Hi. Cant exactly verify this because in the Phillippines H990DS. We dont have voice call over 3G.
But if it helps, i have a viber account on SIM2s number. I use SIM1 as Data provider.
When i get a viber call on SIM2s number, it doesnt switch but instead uses SIM1s data.
But not entirely sure if that works the same as Voice over 3G
When one sim is in use the other is disabled, I think the only phone that does this is huawei mate 7, but that's 4G+2G or 3G+2G.
kms108 said:
When one sim is in use the other is disabled, I think the only phone that does this is huawei mate 7, but that's 4G+2G or 3G+2G.
Click to expand...
Click to collapse
Not entirely. Yes, they are dual standy by...but when 4G is active on SIM and call comes in on SIM 2, it should eityhert SWITCH the data to SIM 2 to allow call to come through, or temporarily disable 4G on SIM 1 for the call to get through. See other models that dpo this:
http://whirlpool.net.au/wiki/dual_sim_4g3g_phones
This phone has the new chipset that can allow this. Have you actually tried this, or have any images to confirm your findings?
RoOSTA
roosta said:
No it's not.
http://whirlpool.net.au/wiki/dual_sim_4g3g_phones
This phone has the new chipset that can allow this. Have you actually tested gopt any images?
RoOSTA
Click to expand...
Click to collapse
You asked a question, i help by replying, if you dont believe me, fine.
kms108 said:
You asked a question, i help by replying, if you dont believe me, fine.
Click to expand...
Click to collapse
You have the HK model, right? Makes no sense why two dozen or more other models out there with this chipset can allow 4g/3g (evenif 1 is temporarily disabled) and this new flagship doesnt.
i got the H990DS today. I have Tmo and AT&T. it has 3G standby. No matter which SIM i select in 4G the other always holds 3G.
jdubya45 said:
i got the H990DS today. I have Tmo and AT&T. it has 3G standby. No matter which SIM i select in 4G the other always holds 3G.
Click to expand...
Click to collapse
Perfect. Thanks for confirming. Sorry to be a pain in the butt but could you screenshot that on the phone and post to confirm {if signal at top left status bar shows this}?
Sent from my LG-H818 using XDA-Developers mobile app
Sure thing. :good:
..
here is my findings for a few days, i bought a data sim card (only internet) and added to my LG V20 as SIM2
1) yes, you can receive calls while the data is working on the second sim
2,3) in my case, when i receive a call from SIM1 (4G), the data SIM2 still connects between 4G and 3.5G, but in both cases the data is been cutted off and unable to do anything
(this was tested via hotspot the SIM2 and getting a call on SIM1, happened multiple occasions)
4) until now, SIM1 and SIM2 in my device works both on 4G (battery drainage is surprisingly holding up)(tested via switching between SIM1 and SIM2 Data connection)
one note to be considered, the data speed was very low, i called my provider and adviced me to switch to another device (portable router adviced), i switched the sim to another device (Note 3) and the net speed was signifacantly better for a while
Silver Mask said:
here is my findings for a few days, i bought a data sim card (only internet) and added to my LG V20 as SIM2
1) yes, you can receive calls while the data is working on the second sim
2,3) in my case, when i receive a call from SIM1 (4G), the data SIM2 still connects between 4G and 3.5G, but in both cases the data is been cutted off and unable to do anything
(this was tested via hotspot the SIM2 and getting a call on SIM1, happened multiple occasions)
4) until now, SIM1 and SIM2 in my device works both on 4G (battery drainage is surprisingly holding up)(tested via switching between SIM1 and SIM2 Data connection)
one note to be considered, the data speed was very low, i called my provider and adviced me to switch to another device (portable router adviced), i switched the sim to another device (Note 3) and the net speed was signifacantly better for a while
Click to expand...
Click to collapse
Your answer is helpful, Silver Mask! Just to confirm, if I'm on a call on SIM2, I would not be able to use the internet on SIM1 at the same time? (e.g. if I wanted to use Google Maps with SIM1 sata while I have a SIM2 call on speaker). If I understand correctly, you're saying I can receive a call on SIM2 while I'm using SIM1 data but once I pick up the call, the data from SIM1 will be temporarily disabled?
rehtse said:
Your answer is helpful, Silver Mask! Just to confirm, if I'm on a call on SIM2, I would not be able to use the internet on SIM1 at the same time? (e.g. if I wanted to use Google Maps with SIM1 sata while I have a SIM2 call on speaker). If I understand correctly, you're saying I can receive a call on SIM2 while I'm using SIM1 data but once I pick up the call, the data from SIM1 will be temporarily disabled?
Click to expand...
Click to collapse
Either disabled as an extream case, 50% of the time it switch to lower band (from 4G/LTE to 3G), even then the data feels slow, but usually any navigation app and social messaging apps doesn't get affected that much, it is just annoying

[HELP] Can't make calls on Slot1 after oreo (Data, Msg's work)

Hi Everyone,
I've been having this issue since a week or so(after oreo). I can't make make calls if i put my Idea 4g sim on slot1. Internet and messages works fine. No issues on slot2. Will appreciate any help thanks
jashd7 said:
Hi Everyone,
I've been having this issue since a week or so(after oreo). I can't make make calls if i put my Idea 4g sim on slot1. Internet and messages works fine. No issues on slot2. Will appreciate any help thanks
Click to expand...
Click to collapse
There could be 3 possible ways.
1) Software bug
2) sim slot pin breakage
3) sim card chip problem
Identify the root cause at first.
hemanth_gunasekaran said:
There could be 3 possible ways.
1) Software bug
2) sim slot pin breakage
3) sim card chip problem
Identify the root cause at first.
Click to expand...
Click to collapse
2nd and 3rd not possible. Since data and messages are working.
Can you provide more information.
Are you on 4g network.
What type of error do you get.
Your circle.
Have you changed your network settings using *#*#4636#*#*?
Have you tried calling using 3g and 2g only?
If not choose WCDMA only (use above code). Also try with GSM only.
!dea user here since a long time(familiar with all their problems and solutions)
Please answer above all questions in as much details as you can.
Please keep in mind that it can be an software bug
alkesh95 said:
2nd and 3rd not possible. Since data and messages are working.
Can you provide more information.
Are you on 4g network.
What type of error do you get.
Your circle.
Have you changed your network settings using *#*#4636#*#*?
Have you tried calling using 3g and 2g only?
If not choose WCDMA only (use above code). Also try with GSM only.
!dea user here since a long time(familiar with all their problems and solutions)
Please answer above all questions in as much details as you can.
Please keep in mind that it can be an software bug
Click to expand...
Click to collapse
Thanks for the reply man really appreciate it
Problem solved after i used Airtel SIM in that same slot for some time. Now my idea sim is working again. Thankx
Hey.... i have same problem.....i tried 2 different airtel sim .....they are working
alkesh95 said:
2nd and 3rd not possible. Since data and messages are working.
Can you provide more information.
Are you on 4g network.
What type of error do you get.
Your circle.
Have you changed your network settings using *#*#4636#*#*?
Have you tried calling using 3g and 2g only?
If not choose WCDMA only (use above code). Also try with GSM only.
!dea user here since a long time(familiar with all their problems and solutions)
Please answer above all questions in as much details as you can.
Please keep in mind that it can be an software bug
Click to expand...
Click to collapse
Hey.... i have same problem.....i tried 2 different airtel sim .....they are working fine in sim slot 2 but having problem in making outgoing calls while placed in sim slot 1. Data network and messages working fine but no outgoing calls.
As u told about *#*#4636#*#* its shows UTMS in voice network
Please help.....sim company saying it handset problem and handset company saying it sim problem.......... my handset is xiomi redmi note 4
My sim is working but I am not messages and calls are not working.
i have updated my mi a1 in pie. now i am not able to use calling and messaging.
kk2150 said:
i have updated my mi a1 in pie. now i am not able to use calling and messaging.
Click to expand...
Click to collapse
Same problem here. Solution for now is to change to 2G network, at least for me. When I try to call with 4G preferred sometimes it work, but when it works they can't hear me and I have to scream. This Pie update have so many bugs it is ridiculous. I can't believe they put such ****ty update to the masses it seems like BETA version. In Oreo when making call phone switches from 4G to 3G instantly now in Pie switches worry slow if it even switch and the signal is so bad that the call drops and that is in places where the signal is perfect
Hi, since last 4 days i am facing same ptoblem cellular SIM in slot 1 not working for incoming and outgoing calls and outgoing sms but internet and sms service (invoming) is working perfect on 4G
When i switch it to 3G/2G it shows no signals
But when i inserted this same sim in slot 2 all things work perfect. same problem occurred even when i inserted other network sim in slot 1 (internet and sms(incoming) worked but unable to do calls) I had factory reset but problem not solved
I am using poco x3 nfc
I anyone have solution plz tell me

Simultaneous 4G support on both sims?

Does this phone support 4G on both sims simultaneously like HONOR 10?
Yes, it supports simultaneous dual VoLTE.
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
ashjas said:
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
Click to expand...
Click to collapse
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
hrishi420 said:
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
Click to expand...
Click to collapse
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
[email protected] said:
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
Click to expand...
Click to collapse
Facing same issue, Asked customer support executive for the same and according to them this is bug and we need to go asus service and ask them to resolve this.
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
I've had no issues with jio and Vodafone dual volte.
Airtel has no LTE coverage in my zone
Tianhe said:
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
Click to expand...
Click to collapse
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
praveen139 said:
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
Click to expand...
Click to collapse
Hmm, it is dual 4G Volte but not dual ACTIVE 4G Volte.

Error while making calls

Why call function is not like stock rom. I can't make calls from my vodafone 4g sim untill I turn off "Enhanced LTE mode". I never had to do any of this while I was in Stock rom. btw my SIM 1 is JIO 4g and SIM 2 is Vodafone 4G.
Please help anyone.
Vodafone sim is working fine if I disable the jio sim. After disabling jio sim, even though "enhanced lte mode" is on, I am able to make calls.
Please someone tell me what's wrong with my device.
Vodafone sim is able to make calls when both sim are activated and "enhanced lte mode" is on but I have to turn the data on.
I really hope I made my problem clear to all of you. I will be really glad if anyone could help me.

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