Hey guys i have one plus two and its running on oxygen os 3.1.0 i am facing problems on my one plus two i.e first of all i have 2 sim cards one jio 4g n other is vodafone india both sims were running perfectly on my moto g4plus previously now when i have one plus two i got it from my brother so i put jio sim on sim1 it was showing no network and then i put vodafone on sim2 then i didnt got any network unless in disabled my jio card i am getting network on my vodafone but the problem is that after making call network get lost and come back again after 2 seconds and then i can call once and i need to manully search for network on my vodafone sim if it cand find network both sims still work great on moto g4 is it problem with my device only ?
and now i have network on my sim2 vodafone and set to 2g only and wen i enable sim 1 both network get lost and its unable to register on any netwokr on siim 1 and on sim 2 it wont search!
please help me out
sorry for my english!
Jio is not fully supported on this phone, partly due to missing VoLTE support in firmware and partly because of how Jio doesn't support GSM/2G which is the standby mode for the secondary SIM as the phone doesn't support dual 4G mode. In other words, if first SIM is in 4G mode, second is forced to 2G, and this of course causes problems for Jio SIM.
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Is it possible to use jio sim on sim slot 2 ?
I'm using moto x play dual sim indian with latest marshmallow update.
I know both slots are 4g supported .
But When I inserted jio sim in sim 2 slot a pop up msg shows if u want to use LTE then insert jio sim on slot 1.
What to do ? Sim 1 is my primary number (Vodafone)
And in network mode selection phone is not showing VOLTE ,it's just showing 4g.
Need urgent help.
sim 1
i am using jio sim in sim slot 1 and it gives upto 45mbps
you can use jio sim in sim 2 but you need to select sim 1 to 2G only and sim 2 to 4G(recommended)...
note:YOU CANNOT USE SIM1 IN 3G OR 4G UNTIL YOU CHANGE SIM2 PREFERRED NETWORK TO 2G..
mizaj said:
i am using jio sim in sim slot 1 and it gives upto 45mbps
you can use jio sim in sim 2 but you need to select sim 1 to 2G only and sim 2 to 4G(recommended)...
note:YOU CANNOT USE SIM1 IN 3G OR 4G UNTIL YOU CHANGE SIM2 PREFERRED NETWORK TO 2G..
Click to expand...
Click to collapse
Why I'm getting this pop up ?
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
fat_geek said:
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
Click to expand...
Click to collapse
U got signal only when sim will activated...til then it show either no service or emergency call only.
Sim 2 doesn't support VoLTE. Please put it in sim 1 to make calls using jio
Sent from my XT1562 using Tapatalk
fat_geek said:
I put jio in sim 2 n I had this pop up too. After putting it in sim 1 I got new option in cellular network called "enhanced 4g LTE mode".maybe both slots support LTE but only slot 1 supports volte.
PS: (sorry for off topic) I just got my jio yesterday n the guy at digixpress mini said it'll take 15 days for activation. I'm getting 'no service' right now.is it okay? Or should I at least get signals?
Click to expand...
Click to collapse
It's normal it will show no signal or emergency call only. Activation time depends on your state and place. if the store has more sim activation pending then your request will be get delayed.
When your application has been updated to jio by the store then you will receive an sms.
After one of that your sim will show signal .
Hi,
I have a Moto X pure 16GB (xt1575) bought from USA. I used it on multiple carriers in USA and it worked fine.
I am on a visit to India, where I intend to use the phone for couple of months.
I tried with these networks:
CDMA sim (Operator Tata Docomo) - Network gets detected and sim is operational
GSM sim (Operator Airtel) - Sim is detected but doesnt get registered onto network
GSM sim (Operator Reliance Jio) - Sim is detected but doesnt get registered onto network, seems some problem with Jio network, they have additional things for VOLTE to work.
So, I am pretty sure, the handset is fine, changed the network settings thru the secret menu phone info, to LTE, GSM to what not. nothing works for Airtel Sim.
The bands do work in India and are compatible.
Any idea's what more can I do?
Ahmplus said:
Hi,
I have a Moto X pure 16GB (xt1575) bought from USA. I used it on multiple carriers in USA and it worked fine.
I am on a visit to India, where I intend to use the phone for couple of months.
I tried with these networks:
CDMA sim (Operator Tata Docomo) - Network gets detected and sim is operational
GSM sim (Operator Airtel) - Sim is detected but doesnt get registered onto network
GSM sim (Operator Reliance Jio) - Sim is detected but doesnt get registered onto network, seems some problem with Jio network, they have additional things for VOLTE to work.
So, I am pretty sure, the handset is fine, changed the network settings thru the secret menu phone info, to LTE, GSM to what not. nothing works for Airtel Sim.
The bands do work in India and are compatible.
Any idea's what more can I do?
Click to expand...
Click to collapse
you can try and reflash the modem NON-HLOS.bin that is suited to your rom
the-light said:
you can try and reflash the modem NON-HLOS.bin that is suited to your rom
Click to expand...
Click to collapse
The rom is stock and generally dont fiddle around with the ROM's as I have never done it.
Can try it if nothing works.
I am noob, a procedure would be helpful or a link to it.
Thanks.
Apn?
lafester said:
Apn?
Click to expand...
Click to collapse
It does show the Apn, but the gsm service shows as unknown and network type as unknown.
Any users from India have any suggestions.
AIrtel and Jio work fine on the Moto X since many users here have and are using it with them, except the VoLTE part of Jio you have to use the Jio4voice app to make/receive calls.
Have you tried going into the Phone app, dialed *#*#4636#*#* and gone to Phone Info and changed "Set preferred network type" to something different?
Also, I think the Jio SIMs require a very specific registration process, going through several apps to get them working... check with a local shop.
Here's some snapshot from the menu screen and network finder applicaton.
I know the ans to this soln
i am a jio user and basically the problem is that mxp supports volte but the frequency is the main issue.. due to unmatchable frequency the volte ain't activated for jio
u can try t&t and Verizon sims volte is working on them but jio frequency is not up to that mark as mxp but an official nougat update might help the frequency to maintain and volte might get activated.....
so we need to wait for official nougat update only... trying romcwont work..
screenshots are here
http://i65.tinypic.com/yjvh5.png
http://i63.tinypic.com/25s6cmx.png
Thanks for the response, I will wait for the Nougat update.
Does the same apply for Airtel also ? It shown network type as unknown.
I have put Jio 4G sim in slot 1 and Airtel 4G sim in slot 2. Things are working fine and I am getting LTE and VOLTE signals as shown in the screenshots ! But randomly my LTE signal is getting lost ! All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back. This is happening randomly during a day and happening 4-5 times in a day. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. Tried even putting both Jio 4G sim in sim slot 2 but same problem is happening. But my another sim of Airtel 4G is not having any such issue.
anupsarkar said:
I have put Jio 4G sim in slot 1 and Airtel 4G sim in slot 2. Things are working fine and I am getting LTE and VOLTE signals as shown in the screenshots ! But randomly my LTE signal is getting lost ! All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back. This is happening randomly during a day and happening 4-5 times in a day. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. Tried even putting both Jio 4G sim in sim slot 2 but same problem is happening. But my another sim of Airtel 4G is not having any such issue.
Click to expand...
Click to collapse
This would be due to issue on jio's side.Many people are using jio and they often lose the signal.If there is no signal drop in airtel them it says all.Phone is ok.
But it's not happening with on my other device ! After that 508 mb update it started happening ! & Signal goes hourly ..like 9.43pm & then 10.43pm ! ?
anupsarkar said:
But it's not happening with on my other device ! After that 508 mb update it started happening ! & Signal goes hourly ..like 9.43pm & then 10.43pm ! ?
Click to expand...
Click to collapse
hmmm,well i also have g4 plus with the latest firmware installed.I am not facing that issue.Would req you to post in the official g4 forum of motorola.
Hi Everybody,
I am stuck with my OP2 OOS 3.5.6.
So after i got the 3.5.6 i was not able to get VOLTE. So i found a resolution on the OP2 forum:
They advised to downgrade to 3.1.0 and then to upgrade to 3.5.6, did that and was able to get VOLTE, but another issue started, as in India Jio is a 4g service and I read somewhere that we will have to use it in SLOT 1 , so i did the same, and Vodafone in SLOT 2.
When i did that Jio works fine but there is no network for Vodafone.
After that i have tried the following:
*Selecting network manually.
*Changing the band.
*Reinstalling the OS.
*Resetting the network settings.
*Wiping out data and cache.
Nothing worked for me, can somebody suggest me something.
Rootleopard said:
Hi Everybody,
I am stuck with my OP2 OOS 3.5.6.
So after i got the 3.5.6 i was not able to get VOLTE. So i found a resolution on the OP2 forum:
They advised to downgrade to 3.1.0 and then to upgrade to 3.5.6, did that and was able to get VOLTE, but another issue started, as in India Jio is a 4g service and I read somewhere that we will have to use it in SLOT 1 , so i did the same, and Vodafone in SLOT 2.
When i did that Jio works fine but there is no network for Vodafone.
After that i have tried the following:
*Selecting network manually.
*Changing the band.
*Reinstalling the OS.
*Resetting the network settings.
*Wiping out data and cache.
Nothing worked for me, can somebody suggest me something.
Click to expand...
Click to collapse
If you remove the Jio SIM and leave the Vodafone SIM in slot 2 does it connect to the network?
Does the Vodafone network support 2g?
Spannaa said:
If you remove the Jio SIM and leave the Vodafone SIM in slot 2 does it connect to the network?
Does the Vodafone network support 2g?
Click to expand...
Click to collapse
Nope, even if I remove the Jio Sim and just have the Vodafone Sim in the second slot still it does not show up.
Rootleopard said:
Nope, even if I remove the Jio Sim and just have the Vodafone Sim in the second slot still it does not show up.
Click to expand...
Click to collapse
You only answered one question!
Does the Vodafone network support 2g?
Does the Vodafone sim work in slot 1?
Does your SIM 2 have an IMEI in settings > about phone > status IMEI info?
Spannaa said:
You only answered one question!
Does the Vodafone network support 2g?
Does the Vodafone sim work in slot 1?
Does your SIM 2 have an IMEI in settings > about phone > status IMEI info?
Click to expand...
Click to collapse
Yes Vodafone does support 2g but when I select 2g and the Sim in the slot 2 it does not work.
Yes the Vodafone does work fine with 3g and 2g network in slot 1.
Yes the Sim 2 does show the imei number under settings.
You can select vodafone in slot 1 with 2g then put jio in slot 2 and select 4g as the 1+2 has dual LTE standby so jio should work fine on slot 2
ItsmYarD said:
You can select vodafone in slot 1 with 2g then put jio in slot 2 and select 4g as the 1+2 has dual LTE standby so jio should work fine on slot 2
Click to expand...
Click to collapse
Does really op2 has dual stand by, as I am not able to get volte and I have the Jio in slot 2.
Also I contacted op2 customer care and they mentioned that it will only support one 4g and other will be only 3g.
Does it work for you if yes can you please let me know what are the settings you have.
Rootleopard said:
Does really op2 has dual stand by, as I am not able to get volte and I have the Jio in slot 2.
Also I contacted op2 customer care and they mentioned that it will only support one 4g and other will be only 3g.
Does it work for you if yes can you please let me know what are the settings you have.
Click to expand...
Click to collapse
Dual sim standby works fine for me but I'm not a Jio user.
OnePlus support are wrong, If your data sim is 4g, the other drops to 2g not 3g.
Not sure what your issue is though as I've only heard of it affecting some (but not all) Jio users.
Spannaa said:
Dual sim standby works fine for me but I'm not a Jio user.
OnePlus support are wrong, If your data sim is 4g, the other drops to 2g not 3g.
Not sure what your issue is though as I've only heard of it affecting some (but not all) Jio users.
Click to expand...
Click to collapse
You both are right they did mention 2g,my mistake that I mentioned 4g.
Yes I got a few users who mentioned the same of not getting network in the second slot. I did got a hint from somebody that it might be an issue with the update and a fix is in the pipeline. But again its just a hint and not sure.
Thanks a lot for all the help.
I have two sims A and B connected to networks .sim A is selected for cellular data but when i change it to sim b , the network on sim b stops coming and until i change the cellular data to sim A and restart the phone Sim B wont connect to a network, error while searching for network is displayed while trying to search for network manually. Does anyone know is it a sim problem or with the mobile. I have even factory resetted the phone and changed the sim slots.
Is one of the SIMs Jio 4G? For it to work, you'll need to set it as the primary data SIM. As soon as you change the data SIM, it will deactivate itself from the network.
So, likely my G4 plus did the same while activating data on another network, JIO4G automatically turns off!
tywinlannister7 said:
Is one of the SIMs Jio 4G? For it to work, you'll need to set it as the primary data SIM. As soon as you change the data SIM, it will deactivate itself from the network.
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Click to collapse
tried that did not work , one sim is airtel 4g and other is vodafone
That's a model and/or mobile operator dependent problem. I have XT1642 in Germany and never had that problem with both sim slots.
What model did you have and in which country?
it's only due to jio sim in india