Samsung S4 stuck on first logo screen - Galaxy S 4 Q&A, Help & Troubleshooting

I only use my S4 to listen to Spotify and Podcast, no other apps are present. I use it until I the replacement Headphone thingy comes for my Nexus 5x.
It's my old phone and it worked great until yesterday when my screen went completely pink and then my phone restarted. Now it's stuck on the first logo screen.
Not the Samsung animated logo screen, but the very first completely white text Samsung Galaxy S4 logo, I can't post pictures.
I am using a Cyanogenmod Rom because of the memory leak bug on stock rom.
I can't boot to recovery because it just boots for few seconds, then shuts off, vibrates 2 times and goes back into the boot screen where it's stuck.
The vibration thing happens everytime I try to boot the phone. The logo comes up, it shuts down, vibrates twice and then it gets stuck on the logo indefinitely.
I can boot to Download Mode and I can't boot to Safe Mode.
Any ideas what I could do? I really want to listen to stuff again.

Could be a power button issue. Open the phone, clean the power button contacts with a bit of pure alcohol, quickly press and release the power button several times in a row using a bit more pressure than usual, reassemble the phone, and see if it works.

audit13 said:
Could be a power button issue. Open the phone, clean the power button contacts with a bit of pure alcohol, quickly press and release the power button several times in a row using a bit more pressure than usual, reassemble the phone, and see if it works.
Click to expand...
Click to collapse
It's still stuck the same way.

When I got to the Recovery Screen once, the screen turned yellow and phone restarted.

The power button may need to be replaced. Do you have a multimeter to test the connections?

@audit13: I've got a feeling the power button isn't his issue. On a properly working S4 the screen wouldn't flash a particular color before rebooting. Given that this happened to him suddenly, I think he has an issue with the SoC itself.

audit13 said:
The power button may need to be replaced. Do you have a multimeter to test the connections?
Click to expand...
Click to collapse
I have a almost dead S4 i9515 model here, it stopped working.
Here at home I plugged it in and it vibrated continue and nothing more.
Tried a couple of times to go to recovery (unrooted, so the standard recovery) and one time I got a Samsung logo with something blue in the top left side of the screen and nothing else.
Cleaned the power button and started the phone and got the Samsung boot logo, but it got stuck in the logo loop.
How can I check the power button with a multimeter? Is there a trick to get to the connectors?

You need to remove the back frame to access the power button connectors. There should be there of them. Without the power button pressed, touch the probe across the outer two and see if there is any current being passed.
https://m.youtube.com/watch?v=2l_6fwzuIwA

Will try it this weekend, if it is the button I will just take it out, and try it that way till I get a new button.
Thanks for the tip!

Well, the button was not the problem, see next post

While starting it won't pass the Samsung logo boot,
while starting via recovery (power, home vol-up) I still won't pass the Samsung logo screen, but now with the message in the top left screen 'Recovery Booting...'

It's dead I believe, the power button is okay, but after a few difficult boots, it wouldn't pass the Samsung logo.
But now it doesn't respond at all anymore.
Is there a way to access this phone?
Via adb or Odin? I don't think so, if the phone doesn't startup I can't do anything...?
It is bye S4 I guess...

I am blocked here too with a GT-I9506, and can't fin anything, so yeah, i guess it's dead, mine too

Time for something new...

Anyone managed to revive his I9506? I have similar problem, if you can guys look into it and tell me that you have tried this already:
https://forum.xda-developers.com/galaxy-s4/help/i9506-stuck-gt-i9506-logo-recovery-t3659795

Can't help you there ?
But I am looking for a new motherboard...

HaroldNL said:
Can't help you there
But I am looking for a new motherboard...
Click to expand...
Click to collapse
I think it will be the best way. It's third day of flashing stock firmware from 4.3 to 5.0.1 NEE an TPL. There ware two times that phone actually booted to recovery and green android appeared. But then phone rebooted and still can't get up.

Related

Mytouch keeps going back to fastboot screen

Hello, I recently got a mytouch3g from my friend and it is stuck on the screen with the 3 androids at the bottom. I think this screen comes up when pressing vol down and power. Well, I tried to reload the factory firmware using the sappimg.nbh file, and it said OK for all the steps, but it just keeps going back to the white screen with the 3 androids. Any help please?
atlzonlyplayer said:
Hello, I recently got a mytouch3g from my friend and it is stuck on the screen with the 3 androids at the bottom. I think this screen comes up when pressing vol down and power. Well, I tried to reload the factory firmware using the sappimg.nbh file, and it said OK for all the steps, but it just keeps going back to the white screen with the 3 androids. Any help please?
Click to expand...
Click to collapse
This might sound like a stupid suggestion, but have you checked if your volume down button is stuck? If so, every time you press the power button, its going to take you to the fastboot screen.
Lmao. Thanks. I did check that, but it is not stuck. The problem is I dont even know if someone tried to root it or not. It just keeps going back to that screen.
If its rooted, more than likely it will have a recovery image such as CM-Recovery 1.4 or RA_recovery 1.5.2, etc. Try powering down, then press home + power button for a couple seconds and release.
Thanks for the reply. I tried what you said but it goes back to the same white screen with 3 green androids at the bottom. I dont even want this rooted. Just back to normal.

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

[SOLVED] Hard bricked, maybe?

I've read up on a lot of threads about hard and soft bricking. I think I my phone may have somehow hardbricked, but i don't know how for sure, as my situation doesn't really match what I've read on either case. Pretty much, it has randomly gone all black screen on me once or twice over the last week. This morning I noticed it did it again. To get it back on, I usually have to pull the battery. This morning, though, it wont boot back up. The "Galaxy S4" screen shows for a second or two, and then immediately goes black again. I tried recover, and the blue text on the top left corner shows, but again the screen goes black after a second or two at the Galaxy S4 screen without making it to recovery. Download mode? Same thing. It goes through the steps, and after a second or two of the "Press volume down to cancel, up to continue..." or whatever message, it goes black. If I'm fast enough, I can press volume up and get it to the "Downloading... do not turn off target." screen. but it immediately goes black again.
Each of these times it goes black, none of the buttons respond, the power button doesn't work, and I have to pull the battery again.
One thing to note is that every time, no matter how long i leave the battery out, it immediately tries to boot when I put the battery in. It's almost acting like the power button is stuck down, but it isn't. I can press it and it clicks normal. I haven't dropped it or anything, and the last rom I flashed was the Super S4 rom about 2 weeks ago or so.
Any ideas? I'm a bit worried about sending it back in as it's been rooted and flashed, and i'm obviously not able to unroot and get it back to stock.
Taking the advice of my oh-so-wise girlfriend, I smacked my phone on my desk a couple of times, and it seems to work now I'm guessing the power button really was stuck despite it clicking, and this un-stuck it?
iamonyx said:
Taking the advice of my oh-so-wise girlfriend, I smacked my phone on my desk a couple of times, and it seems to work now I'm guessing the power button really was stuck despite it clicking, and this un-stuck it?
Click to expand...
Click to collapse
Lol I've heard of this happening before with the power button being stuck. Thus not allowing the phone to boot up.
One time I had a screwed up an S3 and it was whack. Kind of like your situation, what I did was take the battery out had it plugged into the computer and held the power button down for 30 seconds and it vibrated. So i poped in the battery and it worked.
Now while the button inside may be stuck or sticking.. I would HIGHLY suggest not smacking it on a desk. The LCD display IS glass. I have a habit of giving my phone a good old smack on the back.. I feel like I'm 'burping my baby'. The soft tissue of your hand is typically enough to dislodge any sticky hardware.. without running the risk of a cracked LCD.. or worse.. a cracked digitizer... :0
Power button stuck
I had the same issue and I also thought I had hard bricked my phone. It was acting like a stuck power button but I could still feel the small click when I pressed the button. The solution that I found was taking out the battery and lightly (I mean lightly not near enough to cause and damage) tapping directly on the power button. I have had this problem several times now with my S4 and this has worked every time so far.

[Q] turning screen off crashes phone

I have the strangest damn problem on my phone. Sometimes, when I press the power button to turn the screen off, the phone just shuts down completely and then when I try to reboot won't get past my splash screen. When this first happened I couldn't get the phone restarted at all, even by taking the battery out and waiting for over 10 minutes. Everytime I tried booting it would go to the splash screen and then blank back off. It would do this once and then I had to remove and replace the battery just to get it to boot to the splash screen again. I thought this might have something to do with having a custom rom installed (sacs custom), so I played around with the phone and managed to get it in Odin mode. I then brought the phone back to stock. Everything worked so I figured I had fixed it, but then after pressing the power button one time I got back the same problem. It shutdown and would not restart past the splash screen. In retrospect, I think when I pressed the power button the screen did not immediately go off and so I clicked it a couple times in a row before it crashed, that may be what triggers it, b/c sometimes i press the power/screen button and it goes off without incident.
So, now I had the phone back to stock and had the same problem. It turned off and would not boot past the splash screen. By a stroke of good fortune I figured out how to get the phone booting again past the splash screen. When the splash screen came up, I started repeatedly touching and swiping at the phone; drawing little circles tapping at it, etc... When I did this the phone continued to load and boot up normally.
I installed AVG antivirus, to see if maybe there was malware on my phone. Scans showed nothing. I updated all of the software as well. I now have an app installed for turning off the phone instead of using the power button. This of course is not an ideal situtation, why should pressing the power button crash my phone like this??

D802 screen not showing anything

Hello, I have D802 16gb phone and just started acting very wierd.... Firstly I do not drop it or drop to water or so ever, I protecting my phones. So, one day screen just go black, like went to sleep but blacklight working I can see, but nothing showing up, when touching I can hear touch sounds its like screen started not working or disconnected something. After a little time its started show again but after a few minutes of useage again screen went black, again backlight was working... So done hardreset, then tried unbricking it with flash tools and ksz files. But even when I power up phone, sometimes I can see LG logo, sometimes I cant, it booted after setup and I can hear with beeps of touch thats it gives me first time setup... I have another LG G2, so I know where to press, but nothing appears, just black screen with backlight... any solutions? I can try dissasemble phone if anyone can lead me through what to look for :/
I tried little bit dissasembly, reconnected displays connectors but no luck I cant believe that screen can just die on useage...
intresting thing... when I press vol Down and power button I got LG logo, but then nothing, just going straight to booting... Cant even go to do hard reset...
scorpio1991 said:
intresting thing... when I press vol Down and power button I got LG logo, but then nothing, just going straight to booting... Cant even go to do hard reset...
Click to expand...
Click to collapse
Can you get into downloa mode . VOL UP and connect usb cable.
I think so, because I tried reflash stock from ksz file with flashtool. Flash OK boots to first user setup but no image, just backlight... Tried holding very long power button or cleaning connector , just googled it, but no luck... now sometime with voldown and powerbutton holding I can get LG logo first, but then nothing, but it also does not appear everytime.... its like I have to wait some time when phone turned off to see at least LG logo :/
https://www.youtube.com/watch?v=72_NRVLAn7M
video showing that touch works, but screen dont show anything :/
scorpio1991 said:
https://www.youtube.com/watch?v=72_NRVLAn7M
video showing that touch works, but screen dont show anything :/
Click to expand...
Click to collapse
Maybe screen is damaged . or loose connection ot the ribbon cable thos are just some suggestions..

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