[Q] turning screen off crashes phone - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I have the strangest damn problem on my phone. Sometimes, when I press the power button to turn the screen off, the phone just shuts down completely and then when I try to reboot won't get past my splash screen. When this first happened I couldn't get the phone restarted at all, even by taking the battery out and waiting for over 10 minutes. Everytime I tried booting it would go to the splash screen and then blank back off. It would do this once and then I had to remove and replace the battery just to get it to boot to the splash screen again. I thought this might have something to do with having a custom rom installed (sacs custom), so I played around with the phone and managed to get it in Odin mode. I then brought the phone back to stock. Everything worked so I figured I had fixed it, but then after pressing the power button one time I got back the same problem. It shutdown and would not restart past the splash screen. In retrospect, I think when I pressed the power button the screen did not immediately go off and so I clicked it a couple times in a row before it crashed, that may be what triggers it, b/c sometimes i press the power/screen button and it goes off without incident.
So, now I had the phone back to stock and had the same problem. It turned off and would not boot past the splash screen. By a stroke of good fortune I figured out how to get the phone booting again past the splash screen. When the splash screen came up, I started repeatedly touching and swiping at the phone; drawing little circles tapping at it, etc... When I did this the phone continued to load and boot up normally.
I installed AVG antivirus, to see if maybe there was malware on my phone. Scans showed nothing. I updated all of the software as well. I now have an app installed for turning off the phone instead of using the power button. This of course is not an ideal situtation, why should pressing the power button crash my phone like this??

Related

HD2 completely bricked - tried everything

I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
sam_hill said:
I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
Click to expand...
Click to collapse
I'm afraid you need to send that back to your supplier immediately. I really don't see any other answer.
Good luck!!
Damn I thought so, I have to wait til Tuesday for it to get restocked though! So annoyed with this phone, I have only had it for a week!
Thankyou anyway, this was my last chance saloon before I had to send the damn thing back
so you flashed in a new ROM and it's still unresponsive? Hmmm that's a killer.
Remove your SD card, place device into bootloader by...
• taking out battery>
• putting battery back in>
• holding vol. down and
• pressing power button once while still holding vol. down>
• letting go when bootloader screen comes up and
• flashing another ROM via ActiveSync with USB
I forgot to ask, "DO you have HDSPL already installed?"
Let us know how it goes....

[Q] MIUI-1.6.10-demonSPEED-v1.1, WILL NOT BOOT

So as the title says i currently have MIUI 1.6.10 demonSPEED v1.1 ROM and it is not booting, just completely unresponsive to everything i could think of. Im just throwing this out there to see if this has happened to anyone before or if there is a way of fixing this issue. I don't believe it has anything to do with thederekjay's rom just some unfortunate event. Anyway i fear it is possibly bricked and that i am gonna have to shell out the $150 to get a new mt4g from the insurance. Details follow...
So have had this rom for about a week now and has been working great. However this morning i was on the browser reading the news and it became unresponsive. After i let its display turn off (i just left it alone) i used the track pad to wake it. It was slow but it did show me the lock screen. When i attempted to unlock with a swipe down i felt the vibrations but the slide lock didn't budge. I then tapped the power button to turn the display off and tapped the power button once again to turn it on but nothing, just stayed black. I tried a soft reset by removing the battery, placing it back in, and powering back up. When i did so the t-mobile mytouch 4g boot image w/ the white background came on then went to an android image (lighting up a through d, looping) but then it just remained at the android image for five minutes! So i tried a soft reset again but the same thing would happen, act like it was gonna boot up completely but then gets stuck at the android image. So then i tried removing the battery and booting into recovery (via power, vol down, trackpad) that time the t-mobile mytouch 4g image would appear but after that the screen went black and after that every attempt with either the soft reset or boot into recovery wouldn't do anything at all, just a black screen as if the battery wasn't in at all. Its been like that all day and i can't figure it out so if anyone knows some info i would greatly appreciate it thanx

Phone vibrates but wont show screen?

So after i had sucessfuly rooted my galaxy, unlocked the bootloader and installed cm13 2-3 hrs later cm 13, starts to turn off the screen but stays working since i had it connected to pc and i was able to move files back and forth... now since i couldnt get it to stay working i decided to restore using twrp but after slidingto confirm the restore the phone immediately shuttled its self down, so i decided to flash stock rom which it did flash but with screen off while odin was doing its thing.... now when i turn it on i can hear sound but no image and for the screen to work i have to connected it to a power sourse first then turn it on but stays stuck on verizon screen loading!! so i flashed stock rom again but again same thing!! EDIT now afer it went past verizon screen it said set up wizard stopped working.... i have flashed stock rom like 5 times now..
Current status of phone: phone will turn on sometimes with visuals but most of the time you can listen to it booting with no visuals untill it reaches verizon and just hangs there, last time booted some kind of accecibility feature that telling me what the phone was doing at all times, just right after the verizon logo saying " set up wizard stopped working"
- i can access download mode and recovery mode sometimes with screen working and other times without it working so i might just be soft bricked maybe bootloader brick?
Flash stock firmware with Odin and immediately after flashing, wipe data/factory reset in recovery. Then reboot
Nandr0idC0nsumer said:
Flash stock firmware with Odin and immediately after flashing, wipe data/factory reset in recovery. Then reboot
Click to expand...
Click to collapse
This actually worked and booted the phone thanks man... however i dropped the phone and now when the screen do turns on but after couple of minets of usage like 3 minets the screen shuts off but the phone stays fully working, does this means that replacing the LCD will fix this? or maybe something inside is loose as a result of the drop?
Edit: actually after screen shuts down and i leave alone the phone shuts down completely and restarts when i attempt to push power or home buttons and after it restarts the screen is not visible anymore... so to get the screen to show again i have to remove the battery and wait couple of minets to put back on and sometimes this gets the screen to show but some times it doesn't... if i remove the battery and immediately put it back on this wont work i should mention
sn3pro said:
This actually worked and booted the phone thanks man... however i dropped the phone and now when the screen do turns on but after couple of minets of usage like 3 minets the screen shuts off but the phone stays fully working, does this means that replacing the LCD will fix this? or maybe something inside is loose as a result of the drop?
Edit: actually after screen shuts down and i leave alone the phone shuts down completely and restarts when i attempt to push power or home buttons and after it restarts the screen is not visible anymore... so to get the screen to show again i have to remove the battery and wait couple of minets to put back on and sometimes this gets the screen to show but some times it doesn't... if i remove the battery and immediately put it back on this wont work i should mention
Click to expand...
Click to collapse
Try opening it up with a heat gun and checking for loose connections.

Samsung S4 stuck on first logo screen

I only use my S4 to listen to Spotify and Podcast, no other apps are present. I use it until I the replacement Headphone thingy comes for my Nexus 5x.
It's my old phone and it worked great until yesterday when my screen went completely pink and then my phone restarted. Now it's stuck on the first logo screen.
Not the Samsung animated logo screen, but the very first completely white text Samsung Galaxy S4 logo, I can't post pictures.
I am using a Cyanogenmod Rom because of the memory leak bug on stock rom.
I can't boot to recovery because it just boots for few seconds, then shuts off, vibrates 2 times and goes back into the boot screen where it's stuck.
The vibration thing happens everytime I try to boot the phone. The logo comes up, it shuts down, vibrates twice and then it gets stuck on the logo indefinitely.
I can boot to Download Mode and I can't boot to Safe Mode.
Any ideas what I could do? I really want to listen to stuff again.
Could be a power button issue. Open the phone, clean the power button contacts with a bit of pure alcohol, quickly press and release the power button several times in a row using a bit more pressure than usual, reassemble the phone, and see if it works.
audit13 said:
Could be a power button issue. Open the phone, clean the power button contacts with a bit of pure alcohol, quickly press and release the power button several times in a row using a bit more pressure than usual, reassemble the phone, and see if it works.
Click to expand...
Click to collapse
It's still stuck the same way.
When I got to the Recovery Screen once, the screen turned yellow and phone restarted.
The power button may need to be replaced. Do you have a multimeter to test the connections?
@audit13: I've got a feeling the power button isn't his issue. On a properly working S4 the screen wouldn't flash a particular color before rebooting. Given that this happened to him suddenly, I think he has an issue with the SoC itself.
audit13 said:
The power button may need to be replaced. Do you have a multimeter to test the connections?
Click to expand...
Click to collapse
I have a almost dead S4 i9515 model here, it stopped working.
Here at home I plugged it in and it vibrated continue and nothing more.
Tried a couple of times to go to recovery (unrooted, so the standard recovery) and one time I got a Samsung logo with something blue in the top left side of the screen and nothing else.
Cleaned the power button and started the phone and got the Samsung boot logo, but it got stuck in the logo loop.
How can I check the power button with a multimeter? Is there a trick to get to the connectors?
You need to remove the back frame to access the power button connectors. There should be there of them. Without the power button pressed, touch the probe across the outer two and see if there is any current being passed.
https://m.youtube.com/watch?v=2l_6fwzuIwA
Will try it this weekend, if it is the button I will just take it out, and try it that way till I get a new button.
Thanks for the tip!
Well, the button was not the problem, see next post
While starting it won't pass the Samsung logo boot,
while starting via recovery (power, home vol-up) I still won't pass the Samsung logo screen, but now with the message in the top left screen 'Recovery Booting...'
It's dead I believe, the power button is okay, but after a few difficult boots, it wouldn't pass the Samsung logo.
But now it doesn't respond at all anymore.
Is there a way to access this phone?
Via adb or Odin? I don't think so, if the phone doesn't startup I can't do anything...?
It is bye S4 I guess...
I am blocked here too with a GT-I9506, and can't fin anything, so yeah, i guess it's dead, mine too
Time for something new...
Anyone managed to revive his I9506? I have similar problem, if you can guys look into it and tell me that you have tried this already:
https://forum.xda-developers.com/galaxy-s4/help/i9506-stuck-gt-i9506-logo-recovery-t3659795
Can't help you there ?
But I am looking for a new motherboard...
HaroldNL said:
Can't help you there
But I am looking for a new motherboard...
Click to expand...
Click to collapse
I think it will be the best way. It's third day of flashing stock firmware from 4.3 to 5.0.1 NEE an TPL. There ware two times that phone actually booted to recovery and green android appeared. But then phone rebooted and still can't get up.

Phone randomly goes into bootloop

My phone has always worked great for me but today it went into some sort of boot loop where the word "google" appears for a few seconds then disappears then reappears, etc. I can hold down the power button and the volume down button and go into the menu with recovery and bootloader, etc. I can get it to eventually reboot but it happened again a few hours after the first time. Is this a known problem and is there a fix? I have not unlocked it at all since I have had it, thanks for any help.

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