Bought phone from someone, can't unlock it - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

I'm not sure if I'm in the right forum for this but I don't know where else to go with it. Long story short, I bought this TMobile locked Samsung s7 edge from a local guy who said he bought it outright no contract. He didn't say it was s locked I assumed it was unlocked (yeah...I know) anyway I use a different cell phon carrier which I won't work. I've called tmobile 4x and they can't/won't unlock it but they t ok me the IMEI is good. But the guy will not contact me back about getting the phone unlocked...I think out my money and options. I was t old that it needs to be unlocked remotely not just a code I paid a site to try the code and they couldn't do it.
Any advice/help or experience with this kind of situation?

You can check here in case it was bought from samsung by original seller - https://forum.xda-developers.com/showthread.php?t=3592266
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The guy I bought it from said he bought it outright, no contract and when I contacted him about not being able to unlock it he said when he asked tmobile about it that could not find it in their system and I'd have to get it unlocked online. I've tried several sites already and no one does it remotely.

Try calling TMobile and they should unlock it right away. If they won't do it, you might need to contact the person who purchased the phone and tell them to give tmobile a call. Clean IMEI does not mean it is still carrier locked. It just means the phone isnt marked as lost/stolen. My S7 Edge won't unlock in the app even though I am already out of contract. After I called them, they did something in their system and instructed me to reboot then try again, and it unlocked in the unlock app directly. "Unlock Codes" DOES NOT work with tmobile s7 as you are required to do it in the app.

Related

Who has an unlocked X10a from Canada?

Hey guys, I'm wondering who has an unlocked X10 from Canada. I'm in Kingston, ON and I just got my X10 yesterday from Wireless Express. They're a certified Rogers dealer but when I got my phone, I couldn't unlock it. I have tried a lot of the unlocking services including mobileincanada.com, cellunlocker.net, some ebay dealer and several others but none of them work. All of the said they my IMEI wasn't in their database so they couldn't give me the unlocking code. So I'm wondering if there is anyone from Canada who has there phone unlocked could give me some advice. I'd like to know what store you bought the phone from cuz I think the problem is with my phone and not the unlocking service. I've heard that newer phones might not be in their IMEI database. I'm going to get a replacement or a refund so I can get it else where.
I got a phone from Rogers unlocked from ebay dealer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=280500425789&ssPageName=STRK:MEWNX:IT
Dealer name is fastunlock2010
I unlocked my X10a (Rogers) through MobileInCanada.com.
Not sure why your IMEI isn't recognized.
I got mine from Rogers and the guy there gave me this: calgarycellunlockers(dot)com. They even have the contact number but you can do it online.
Thanks. I just bought a new code for the X10 and they claim it's from the manufacturer, so it is 100% guaranteed to work. I hope it does. Thanks for everyone's help.
Is it me, or am I reading more recent messages about difficulties with finding unlock codes for Rogers X10a?
Did SE or Rogers change or are withholding the unlock codes from the third party service providers?
Xperia requires new sim cards from rogers.., my x10 didn't accept my 2year old sim card unless i have the SIM registry unlock code (sounds like that)..,
so what i did, i switched sim card, and im still using my old number.., ask a rogers representative on how to do it..,
i had a similar problem with the service's online not being able to unlock mine. turned out that the ebay seller provided it to me. but it ended up in my spam mail and took about 3 days to find. quite frustrating.
You may try Htccode, they don´t look for the IMEI, intead the peforme a USB cable and software combination and it`s really fast.
Regards
Jaime
Looks like I'm having no luck here. This is my second X10 I've tried and I bought the manufacturer's code that's guaranteed to work 100% but...it didn't. And I think I've tried the code too many times that the phone locked itself. Now it says "SIM card locked. Contact Network operator" whenever I try to enter the code. Help, anyone?
jballi said:
You may try Htccode, they don´t look for the IMEI, intead the peforme a USB cable and software combination and it`s really fast.
Regards
Jaime
Click to expand...
Click to collapse
A software unlock should be the last resort.
I don't know which unlocker unlocked my X10a, but I purchased it unlocked.
I had similar problems with my old Ericsson Rogers cell that no one could get the code for. Stupid Rogers wouldn't provide me with the code even though the phone was almost a year old, and I was then with its sister network.
junkk29 said:
Looks like I'm having no luck here. This is my second X10 I've tried and I bought the manufacturer's code that's guaranteed to work 100% but...it didn't. And I think I've tried the code too many times that the phone locked itself. Now it says "SIM card locked. Contact Network operator" whenever I try to enter the code. Help, anyone?
Click to expand...
Click to collapse
Cable unlock is your only option.
Do you know where I can get the cable unlock? Right now cellunlocker.net owes me money so I hope they have that service as well. Thanks for the info, appreciate it
Try having a local store or CL person do a software unlock, which shouldn't take long. The problem is that you would need to give them the phone and wait, and it will cost more than cheaper online number unlocking.
Maybe try calling Rogers and attempt to persuade the customer service agent to provide the unlock code since you're with Fido. You might be fortunate enough to get connected with a knowledgeable rep who is sympathetic.
applebook said:
Try having a local store or CL person do a software unlock, which shouldn't take long. The problem is that you would need to give them the phone and wait, and it will cost more than cheaper online number unlocking.
Maybe try calling Rogers and attempt to persuade the customer service agent to provide the unlock code since you're with Fido. You might be fortunate enough to get connected with a knowledgeable rep who is sympathetic.
Click to expand...
Click to collapse
You mean Craigslist? i can give it a try. I was thinking of calling the Rogers customer service but I thought they don't support unlocking the phone? but at the same time I bought it at retail price which was $550 plus tax Thanks for the info.

[Q] Can't unlock (Sim) Atrix... Refurbished?

Ok so I bought an Atrix off eBay about a month ago. Bought an unlock code from someone on eBay... everything went fine, Phone unlocked perfectly (Using Simple Mobile for phone service aka t-mobiles towers). Problem is now I've bought
another for my wife. Did the same thing... Bought the unlock code from the same exact person. however, this time instead of getting an email with an unlock code, I got an email with this...
"no code avail. we will refund phone is refurbished"
...So what do I do now. I thought that I have unlocked a refurbished phone before. I could try to return the phone (buyer said 7 day return policy) I picked this phone up for $180 and the condition of the phone is perfect. So I would love to not have to return it.
Thanks!!!
Try a different unlocker service?
I know when I got a refurb warranty phone ATT couldn't give me the unlock code immediately (they were able to with my original non-refurb). It took a support case and 7 days for them to get it.
<conjecture> I think something is done with the IMEI to change it, which throws off all the normal unlock code stuff.
Thanks.. I just called AT&T and told them my situation, and they just gave me an 8 digit code to put in... it worked great. I feel like I remember my other atrix was a 16 digit code, but Im really not sure.
I m Italian and my english is not good
I have atrix 4g At&t and i can't unlock this phone Refurbished buy with internet
I have used
many site with code... but nothing
At&t chat and facebook (but no and for my english)
Motorola Italia no help me
I have promise payment at At&t for code but nothing
I can pay 100 dollars (paypal payment) for anyone help me

Friend Purchased Stolen Phone, need help.

So one of my friends bought a Version S5 off of Craigslist, turned out it was stolen so Verizon couldn't do anything about it. He asked me for help, but I wasn't too sure if the phone can be unlocked and used with a previous Sim card to work. Is there anyway to get the phone to work, even if I towel root it?
I know it means Verizon has it blacklisted but it could technically be used on a different carrier if unlocked, right?
Br4nd3n said:
So one of my friends bought a Version S5 off of Craigslist, turned out it was stolen so Verizon couldn't do anything about it. He asked me for help, but I wasn't too sure if the phone can be unlocked and used with a previous Sim card to work. Is there anyway to get the phone to work, even if I towel root it?
I know it means Verizon has it blacklisted but it could technically be used on a different carrier if unlocked, right?
Click to expand...
Click to collapse
The phone will never work on any carrier, throw it in the trash.
The IMEI serial number is blacklisted by VZW and unless the original owner gets it back, it will never work again.
Okie John said:
The phone will never work on any carrier, throw it in the trash.
The IMEI serial number is blacklisted by VZW and unless the original owner gets it back, it will never work again.
Click to expand...
Click to collapse
I know in older models you could "repair" blacklisted IMEIs to unblacklist the phone, anything like that for this s5 variant?
Br4nd3n said:
I know in older models you could "repair" blacklisted IMEIs to unblacklist the phone, anything like that for this s5 variant?
Click to expand...
Click to collapse
The only ones who can unblacklist an IMEI are the carriers. Unless you can manage to change the IMEI, but then still... the carrier would have to allow that IMEI on the network.
Craigslist strikes again!
I purchased my phone locally from Craigslist but i had the seller agree to meet me at a verizon store to complete the transaction and have the phone checked out. It was brand new still in the box. That's probably the best way to go when purchasing a phone from Craigslist. If the seller won't meet you at your carrier's store just move on.
You could always use an online IMEI checker/verifier after meeting up, before handing over the money. Craigslist in general is super risky, though, even for personal safety. I recommend www.swappa.com
BigBot96 said:
You could always use an online IMEI checker/verifier after meeting up, before handing over the money. Craigslist in general is super risky, though, even for personal safety. I recommend www.swappa.com
Click to expand...
Click to collapse
Yes i did check it online he was more than willing to give me the info i needed to check it out over the phone which was great. For safety reasons and a second verification i asked him to meet up at verizon.
I buy almost all my phones off craigslist and before I hand over any money, I call Verizon and have their customer service check out the IMEI number and confirm it is not blacklisted. Not to be harsh, but now your friend knows what a 2 minute phone call costs.
How much did he pay for it? And does he want to recoup pay off the value?
Calling the carrier means nothing since they can report it lost/stolen after you take possession and they already have your money.

At&T blocked my GS7 edge

Hello friends,
So I have bought Galaxy S7 edge from Craigslist few weeks ago and was using it for prepaid SIM till I found out last night that my phone was blocked due to someone reported this phone was stolen. Is there a way someone can guide me the process to let AT&T know that the phone was not stolen, unless original owner wanted to make money from the insurance or At&T, not sure. Thanks in advance for your help.
The guy you bought it from probably isn't the original owner of the phone you bought from him. He probably stole it in the first place from somebody else. No matter how good his excuses are, there are plenty of maggots out there who dont give a damn about anyone else but just want your money.
P.S That is why he waited a few weeks before reporting it just to make it look good for him.
That sux. But thats a gamble u take being used and craigslist.
Go back to the seller and demand your money back.
I wish I could but seller is not picking up his phone or replying to my calls. I am dead in the water...
Out of curosity, If someone help me unlock the bootloader, and flash a new ROM , Can I be able to use it in USA?
Some knobhead did exact same to me after paying £500 in an ideal world ID at least have been able to beat the **** out of the scumbag
Sent from my SM-G935F using Tapatalk
iali76 said:
Out of curosity, If someone help me unlock the bootloader, and flash a new ROM , Can I be able to use it in USA?
Click to expand...
Click to collapse
Your IMIE is blacklisted. Unlocking will not change this, nor will loading a new rom. If this is an AT&T phone, then it's not even an option anyway, as you can't unlock them.
No offence, but your screwed.....
Yup, no recovering from this. You are screwed.
Sent from my SM-G935V using Tapatalk
Unfortunately, this sounds like it's an expensive lesson learned.
In future, when buying a used phone from someone on Ebay, Craigslist, Swappa, etc, ALWAYS ask for the IMEI number of the phone. Then call the service provider that the phone belongs to and verify that the IMEI number is in good standing and has not been blacklisted.
You need to ask for they I'd so that way you can find them or report them ppl can sell you a phone then later on block it they can get a new one happen to me but you can try getting the Sim unlock and trying a small class phone company to see if they would give service anything like tmobile att they not going to do it

How to Unlock Sprint S10 / S10+ / S10e That Was Previously Unlocked and then Relocked

Hi there all! I'm posting in the hope this information might help others. I purchased an unlocked S10+ from eBay, but it had a bad motherboard. I sent it in to Samsung for warranty repair, and when they sent it back, they had locked the phone again. I wasted a bunch of time calling Samsung, T-Mobile and Sprint to no avail, until I discovered the international travel department at Sprint. They were able to unlock the phone again for me, and I can confirm that another XDA forum user was able to unlock their phone using my advice. In order to do this, they did have to confirm that the phone had been previously unlocked by Sprint, which they verified by looking up the IMEI number in their system. If you have a phone that was not previously unlocked by Sprint, this method will probably not work.
I called this number: 888-226-7212
That is the Sprint International department. They handle problems for people who are traveling overseas, like making sure they have the right plan, issues with connecting to foreign networks, and unlocking phones for people who need to use foreign SIM cards. I explained approximately as follows, "Hi there, I'm not a Sprint customer, but I'm looking for your help because I purchased a Sprint branded Galaxy S10+ that has a clean IMEI, is not stolen, is not blacklisted, and was already previously unlocked by Sprint. My problem is that my phone had a bad motherboard, and I sent it to Samsung for a warranty repair, and at the factory they had to put in a new motherboard and reinstall the software to factory settings, and unfortunately in the process they locked the phone up again."
She was very helpful, looked up my IMEI, confirmed that it was not blacklisted and she said, "I see that phone is already unlocked." I said, "Yeah, that's the problem... It was already unlocked by Sprint, but now it's locked again because of Samsung, and I don't know what to do, but I need it unlocked because right now I just can't use it." She said, "Yeah, that's not good, and I understand why you're distressed. I want to help you, can you please hold?" So then she had me on hold for a while, checked in on me a couple times, and after about 20 minutes, she finally came back and said, "I spoke to my technicians and they sent a "lock and then unlock" command to your phone. It could take up to 24 hours, so just be patient."
The next day, I inserted my T-Mobile SIM card and I had to reboot a couple of times, but VOILA, it worked!!! I can't believe it. Give this a try, be very nice, of course, and let me know below if it worked for you! If it doesn't work the first time, try again and see if you get a more helpful person. The other person who followed my advice said they had to call 3 times before they finally reached someone who understood the problem and was willing to help!
Good luck!
You can use samtool to unlock s10, note10 sprint, it support unlock directly via usb cable !

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