Not able to download/update apps over Mobile network - Samsung Galaxy S8 Questions and Answers

Hi All,
I am facing and issue in my new galaxy s8. I am not able to download/update apps using mobile data. However, if I use wifi I am able to download/update apps. Please note that this happens only when I download apps from Google play store. I am successfully able to download everything when I do web browsing.
So, i tried following things which I found online
1. Cleared cache/data of Google play store
2. Cleared cache/data of Google play services
3. Restore default settings
4. Made sure In settings my background data is turned on
5. Made sure my phone is not on battery saver mode
6. Change Google play store settings for auto updates every time even if i am using mobile data
But still when I click download in play store in any app,it got stuck.
Any way to solve this problem?? I don't want to factory reset now. I will do that if that is only the way. But I want to make sure that I am not doing any configuration mistakes. Please help.
Thanks in advance.

Have the exact same problem and have tried those with no success.
Sent from my SM-G955U using Tapatalk

sanket9192 said:
Hi All,
I am facing and issue in my new galaxy s8. I am not able to download/update apps using mobile data. However, if I use wifi I am able to download/update apps. Please note that this happens only when I download apps from Google play store. I am successfully able to download everything when I do web browsing.
So, i tried following things which I found online
1. Cleared cache/data of Google play store
2. Cleared cache/data of Google play services
3. Restore default settings
4. Made sure In settings my background data is turned on
5. Made sure my phone is not on battery saver mode
6. Change Google play store settings for auto updates every time even if i am using mobile data
But still when I click download in play store in any app,it got stuck.
Any way to solve this problem?? I don't want to factory reset now. I will do that if that is only the way. But I want to make sure that I am not doing any configuration mistakes. Please help.
Thanks in advance.
Click to expand...
Click to collapse
What email account are you using? Is the email account an @gmail.com account or a secondary service account?

I am able to solve the issue finally
Hey guys. I am able to solve the issue. Here is what I did.
1. Go to settings
2. Connections
3. Mobile networks
4. Network Mode
5. Choose the different mode than auto. I used 2g only.
6. Check if the download is working. If it works than switch back to auto. (4g/3g).
Try this. It worked for me.

Related

CM10 Problem while downloading apps from Play Store

I am on CM10 by quarx but from past few builds i am unable to download apps from play store at my home using Wifi, but it works perfectly on college wifi. Its shows downloading but doesnt download apps from play store, all other apps using internet like browser et.c works perfect.
looking for help
thanx
Same
Maxxxxxxxxxx said:
I am on CM10 by quarx but from past few builds i am unable to download apps from play store at my home using Wifi, but it works perfectly on college wifi. Its shows downloading but doesnt download apps from play store, all other apps using internet like browser et.c works perfect.
looking for help
thanx
Click to expand...
Click to collapse
I'm having exactly the same issue and I tried this:
1. Go to settings > apps > all
2. Force stop Google Services Framework then clear cache and data
3. Force stop Google Play Store then clear cache and data
4. Delete your gmail account from the phone (under Accounts & Synch)
5. Reboot phone
(sorry, I can't insert the link I got it from)
but it didn't work. anyway, it might work for you so I'm sharing
kevinalh said:
I'm having exactly the same issue and I tried this:
1. Go to settings > apps > all
2. Force stop Google Services Framework then clear cache and data
3. Force stop Google Play Store then clear cache and data
4. Delete your gmail account from the phone (under Accounts & Synch)
5. Reboot phone
(sorry, I can't insert the link I got it from)
but it didn't work. anyway, it might work for you so I'm sharing
Click to expand...
Click to collapse
nope it didnt work
Maxxxxxxxxxx said:
I am on CM10 by quarx but from past few builds i am unable to download apps from play store at my home using Wifi, but it works perfectly on college wifi. Its shows downloading but doesnt download apps from play store, all other apps using internet like browser et.c works perfect.
looking for help
thanx
Click to expand...
Click to collapse
Try signing into GOOGLE TALK.
Sometimes that works.

Just bought Galaxy S5 Gold but can't get it work properly

I was running on a Nexus 4 and I just bought a Galaxy S 5 Gold and I'm so excited. Unfortunately, I'm having two major problems.
1- update could not be downloaded due to an error 920 [when updating the existing apps on phone like Dropbox or Chrome!]
2- Sync is currently experiencing problems. It will be back shortly. [For my gmail account that has my contacts/calendar/drive/keep]
I've searched all over the web and tried everything. I tried:
1- Turn off Wifi, Turn on Wifi
2- Clear Cache - Clear data from Google Play Store app
3- Reboot
4- Reset phone (Twice!) and try again.
and nothing is working. I noticed that if I turn of the WiFi and try to update using the 3G connection, it works properly. The error only appears when I'm connected to WiFi. Keep in mind that I can browse and use the internet normally so the phone is indeed connected to the internet when connected to WiFi.
I'm literally close to tears. Any kind of help will be appreciated !!
Try to clean cache, then remove Google account, re-enable Google account and this should do it. Worked for me.
Sent from my SM-G900F using XDA Premium 4 mobile app
PeritoX said:
1- update could not be downloaded due to an error 920 [when updating the existing apps on phone like Dropbox or Chrome!]
Click to expand...
Click to collapse
[INFO] Google play errors Explained (with fixes) [Update 1-5-2014]
http://forum.xda-developers.com/showthread.php?p=52230369
From thread
error 920:
app could not be downloaded.
Solution:
Method 1:
Turn your wi-fi off
turn your wi-fi on
run google play store and install or update the app
method 2:
Go to settings>>accounts>> delete your google account synced with google play.
Restart phone and add your google account back in the settings. Alternately, add a different google account.
Run google play store and download your app.
Method 3:
Go to settings >> apps >> open “all” tab
find and click google play store >>clear cache and clear data
now from the same tab uninstall google play store updates
restart your phone, open google play store and install the app

[Q] Unable to install any app

I began having an issue earlier today with Google Play where I got an unknown error 110. I thought maybe it was just bad connection, but I still had the issue on WiFi. I looked around for about an hour for solutions, and found two common and relevant fixes - clear Google play cache and factory reset. I tried the first and there was nothing to clear. I then tried to install a 3rd app and it failed to open the .apk. I also made sure my phone allowed unknown sources, and my settings crashes every time I hit security. After all of this failing, I decided to factory reset, and everything is still the same, except the Google Play error is now 406 with the same effect. Is there a good way to get this fixed?
Currently using Verizon Samsung Galaxy S4 SCH-I545 with 4.4.2.
yeknom366 said:
I began having an issue earlier today with Google Play where I got an unknown error 110. I thought maybe it was just bad connection, but I still had the issue on WiFi. I looked around for about an hour for solutions, and found two common and relevant fixes - clear Google play cache and factory reset. I tried the first and there was nothing to clear. I then tried to install a 3rd app and it failed to open the .apk. I also made sure my phone allowed unknown sources, and my settings crashes every time I hit security. After all of this failing, I decided to factory reset, and everything is still the same, except the Google Play error is now 406 with the same effect. Is there a good way to get this fixed?
Currently using Verizon Samsung Galaxy S4 SCH-I545 with 4.4.2.
Click to expand...
Click to collapse
Well go to settings--> Application manager-->Find Google Play Store-->Clear Defaults and Clear Data and see if it works.
If not...sign out from your Email Id delete it..and readd..
These 2 work for me everytime
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
DeepankarS said:
Well go to settings--> Application manager-->Find Google Play Store-->Clear Defaults and Clear Data and see if it works.
If not...sign out from your Email Id delete it..and readd..
These 2 work for me everytime
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
Already tried that, both before and after the factory reset. Both buttons are greyed out. I also was forced to re-add my Gmail account after the reset. Both my usual and backup Gmail accounts have the issue in the Google Play store.
yeknom366 said:
Already tried that, both before and after the factory reset. Both buttons are greyed out. I also was forced to re-add my Gmail account after the reset. Both my usual and backup Gmail accounts have the issue in the Google Play store.
Click to expand...
Click to collapse
Is your play services upto date?? Need a playstore and playservices apk?
The best thing is to wait. ^_^
It shall resolve on its own.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
I still cannot open any .apk file manually, giving the error "unable to open file". I'm not sure waiting for Google Play to update will fix this. Also what about settings->security crashing?

Google Accounts, Unfortunately Settings has Stopped.

Hi, I have Intl Version of Note 3 LTE, Rooted on normal firmware, Nothing Special.
Recently i lost many contacts and after searching i found that it is related to my google account, each time i go to Settings-->Accounts-->Google i get "Unfortunately, Settings Has Stopped"
Here is what i tried so far.
1- Cleared Cash and Ram--------->No Result
2- Clearing Settings Data and Cash------>No Results
3- Updating all apps from store then repeating 1 and 2 ------No Results
4- Cleared cash and data of (Google Play Services and Store) then Same to Google Account Manager and disabling it, Deleted (Sync Folder and accounts.db & Accounts.db-Journal from Device/Data/System)---->Restart--->Enable Google Account manager, I manager to delete google Account, when i set it up again the whole problem came back.
5-Tried in Safe mode.
I cannot access it to sync contacts or anything related, I cannot factory reset as i shall loose my whatsapp data since i moved to another country and my old sim is deleted)
Please help ASAP
The problem is because u moved to another country. Try to use Market Unlocker and set to ur original country.
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
@up You are wrong.
It's that problem.
http://forum.xda-developers.com/galaxy-note-3/help/help-please-setting-unfortunately-t3383232
http://forum.xda-developers.com/galaxy-s4/help/settings-crashes-google-account-t3380121
Hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but I found a work around to get into the account sync settings: open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
geez said:
hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but i found a work around to get into the account sync settings: Open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
Click to expand...
Click to collapse
you. Are. A. God, sir!

Play Store apps update and download issue over Wi-Fi connection in Mi A1

From many days I am getting this Error code: 495, after getting stuck in downloading any application from play store by connecting to any wifi connection in college or home, and I am unable to download or update any app in Mi-A1 only by Wifi connection but I can easily download and update from mobile Data connection, I have tried each and every step of troubleshooting this error, but still facing this problem.
please help!!!!!
d1310 said:
From many days I am getting this Error code: 495, after getting stuck in downloading any application from play store by connecting to any wifi connection in college or home, and I am unable to download or update any app in Mi-A1 only by Wifi connection but I can easily download and update from mobile Data connection, I have tried each and every step of troubleshooting this error, but still facing this problem.
please help!!!!!
Click to expand...
Click to collapse
Try clearing Google play store and play services data. Clear data for instant apps too. Check whether any app is blocking data use of WiFi.
guy_infinity said:
Try clearing Google play store and play services data. Clear data for instant apps too. Check whether any app is blocking data use of WiFi.
Click to expand...
Click to collapse
today again I cleared google play store and play service data, selected no for instant apps ... uninstalled updates for play store and then again updated to the latest version using mobile data but still I cannot download any app over wifi.:crying:
album upload
d1310 said:
today again I cleared google play store and play service data, selected no for instant apps ... uninstalled updates for play store and then again updated to the latest version using mobile data but still I cannot download any app over wifi.:crying:
Click to expand...
Click to collapse
I forgot to mention Google services framework too. Clear all data of those apps which are mentioned above along with Google services framework. After that, reboot instantly. If that also doesn't help, remove your Google account from your phone and add it again.
guy_infinity said:
I forgot to mention Google services framework too. Clear all data of those apps which are mentioned above along with Google services framework. After that, reboot instantly. If that also doesn't help, remove your Google account from your phone and add it again.
Click to expand...
Click to collapse
Have performed this too as you adviced but it's not happening...
Sent from my Mi A1 using Tapatalk
I have a similar issue but I can only use playstore when using a VPN only otherwise nothing will download
Please Give the solution....???????
Hi i also have the same problem as this. Every time i try to download big files in playstore error happens. (usually after i let the phone sleep) ps my wifi settings is always on.
I have a similar problem but it only happens in the Wi-Fi network of the company where I work, other devices can download from the Play Store with that network but MI A1 does not download any application, but with the Wi-Fi of my house if you download from Play Store, I really do not know why.
---------- Post added at 10:09 PM ---------- Previous post was at 09:54 PM ----------
I have also experienced a flicker of the screen when I use the camera and sometimes when I type on the keyboard. Is anyone else going through this problem too?

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