[Q] Unable to install any app - Galaxy S 4 Q&A, Help & Troubleshooting

I began having an issue earlier today with Google Play where I got an unknown error 110. I thought maybe it was just bad connection, but I still had the issue on WiFi. I looked around for about an hour for solutions, and found two common and relevant fixes - clear Google play cache and factory reset. I tried the first and there was nothing to clear. I then tried to install a 3rd app and it failed to open the .apk. I also made sure my phone allowed unknown sources, and my settings crashes every time I hit security. After all of this failing, I decided to factory reset, and everything is still the same, except the Google Play error is now 406 with the same effect. Is there a good way to get this fixed?
Currently using Verizon Samsung Galaxy S4 SCH-I545 with 4.4.2.

yeknom366 said:
I began having an issue earlier today with Google Play where I got an unknown error 110. I thought maybe it was just bad connection, but I still had the issue on WiFi. I looked around for about an hour for solutions, and found two common and relevant fixes - clear Google play cache and factory reset. I tried the first and there was nothing to clear. I then tried to install a 3rd app and it failed to open the .apk. I also made sure my phone allowed unknown sources, and my settings crashes every time I hit security. After all of this failing, I decided to factory reset, and everything is still the same, except the Google Play error is now 406 with the same effect. Is there a good way to get this fixed?
Currently using Verizon Samsung Galaxy S4 SCH-I545 with 4.4.2.
Click to expand...
Click to collapse
Well go to settings--> Application manager-->Find Google Play Store-->Clear Defaults and Clear Data and see if it works.
If not...sign out from your Email Id delete it..and readd..
These 2 work for me everytime
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.

DeepankarS said:
Well go to settings--> Application manager-->Find Google Play Store-->Clear Defaults and Clear Data and see if it works.
If not...sign out from your Email Id delete it..and readd..
These 2 work for me everytime
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
Already tried that, both before and after the factory reset. Both buttons are greyed out. I also was forced to re-add my Gmail account after the reset. Both my usual and backup Gmail accounts have the issue in the Google Play store.

yeknom366 said:
Already tried that, both before and after the factory reset. Both buttons are greyed out. I also was forced to re-add my Gmail account after the reset. Both my usual and backup Gmail accounts have the issue in the Google Play store.
Click to expand...
Click to collapse
Is your play services upto date?? Need a playstore and playservices apk?
The best thing is to wait. ^_^
It shall resolve on its own.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.

I still cannot open any .apk file manually, giving the error "unable to open file". I'm not sure waiting for Google Play to update will fix this. Also what about settings->security crashing?

Related

Unable to download from Android Market Place

Hi,
I am unable to download anything from Market Place.
Whenever I want to download anything from Market Place, the tab will show "Download".
However, even when I press download, I was always prompted the error message, "Error proccessing purchase". I would like to state that I am downloading free app, not paid app.
I have to do a workaround, by going to web-based Market Place to "Install" the app.
Afterwhich, when I go back to my Market Place, the same app which I had problem downloading would be shown "Install", instead of "Download".
And when I click on "install", the download will go through with nowproblem.
At the same time, I have no problem updating all my exisitng apps.
I have tried clearing the data, but the problem still persist.
May I know what would happen if I do a factory reset?
Can I do a Titanium Backup and do a factory reset after that?
And if a factory reset, doesn't help, I'll just restore my system data.
Thanks guys, hope someone can help.
Are you on the stock Rom?
This has happened to me also, a solution (that didn't work for me) was to remove your google account, clear the cache and market data, then re-add your google account. I still have the problem but I have a google account and a google apps account, when the downloads don't work on my google account, I just use my google apps account.
I had this happen too, I did the same as the above post^
The market has been acting up the last few days...I guess they are getting ready for the ICS release...coming in the next few weeks...
mingocr83 said:
The market has been acting up the last few days...I guess they are getting ready for the ICS release...coming in the next few weeks...
Click to expand...
Click to collapse
I've not noticed any problems lately (beyond the usual having to refresh a few times to get a page to load, and having to power cycle or disconnect and reconnect wifi to get an app to start installing).
I had this exact issue about 5 weeks ago.
After exchanging emails with Google Tech folks, it was determined that my Google Talk account had logged out.
They said that your market is tied to your google talk account.
I went through, deleted everything, re-added my google account, and made sure the GTalk was working, and bam, market began working.
I have a google apps account too.
Thanks guys for the response.
I tried removing my google account, cleared the cache and data, and re-added my google account, it still failed to work.
This is really frustrating. However, I was able to download Angry Bird Rios just now.
The funny thing was, the tab was showing "Install", instead of the usual "Free".
I am thinking that the probable reason why it was showing "Install", instead of "Free" was because I used to have this game in my account.
eyz said:
I am thinking that the probable reason why it was showing "Install", instead of "Free" was because I used to have this game in my account.
Click to expand...
Click to collapse
Correct.
knoxploration said:
Correct.
Click to expand...
Click to collapse
but i am still getting nowhere with all the solutions provided.
jus tried to log in the my google talk account, it's still the same.
now i am seeing viber with the "Install" tab on my Market, whereas the rest of the other apps are showing "Free".
I had the same issue, and the only way I was able to fix it was with a factory reset. I backed up all of my non-system apps with Titanium Backup, then wiped my data. When going back to restore apps and data, just let the Market re-download any apps you have backed up to your account, and use Titanium Backup only to restore the missing apps and data.
That would be my next suggestion. Complete backup, wipe, and reinstall. Once reinstalled, be careful not to click install more than once on an app -- this seems (to me) to cause instability. If an app doesn't start installing a few seconds after you hit the install button, disconnect and reconnect your wifi. If that doesn't clear it (although it always does, for me) an alternate method is to completely cold-boot the tablet.

[Q] Error signing into YouTube app

I've been unable to run the YouTube app on my N10 for the last few days. The UI launches, but I see a message saying "An error occurred" during the sign on process. I've tried clearing data & cache and reinstalling. I'm the primary root user on the tablet, and can access all other Google services. I have two other users setup, and neither of those have the problem. A Google search for this issue hasn't been fruitful. My wi-fi data connection is solid. Anything else I could try? Anywhere I could look at the logs?
I just started having the same problem on my Nexus 7. Worked fine earlier today, but now I keep getting the error occurred message when trying to sign in. All other google services seem to be working fine. Tried uninstalling, removing account, etc., no dice.
I ended up having to do a Factory Data Reset to fix it.
Weird. I happened to have a backup of the old version so I loaded that up and it signed in no problem! Don't know what's going on here, guess I'll stick with this for now.
jparker1130 said:
Weird. I happened to have a backup of the old version so I loaded that up and it signed in no problem! Don't know what's going on here, guess I'll stick with this for now.
Click to expand...
Click to collapse
Have you guy tried just wiping the Cache of the app? It fixed the same problem for me once but on my gs3.
I also have an SGS3 and I don't know what else to do. Every time I tap on "Log In" I only get "An error occurred"...
Clearing app data didn't help for me. Like the other poster, I could log in using the original version of the YouTube app, but not the latest. Only a FDR fixed the problem for me. So unless someone can address the core issue, you're stuck using an old version or doing a FDR.
Sorry, but what is FDR?
Factory Data Reset
Thanks. So, what's the error's origin?
at my app too
I have a SGY and i flashed a custom rom and at my YT app it shows "An error occuped" too. I cleared the data and cache but it still shows the error. I NEED HELP!!! sry for my english
I'm having this same issue, except on my Galaxy S II. I'm running CM10.
Same thing; "An error occurred", won't allow me to sign in. Previous versions of the app work just fine. Extremely frustrating, and nonsensical as it worked just fine a few weeks ago. Please help!!
Same error on my Note2 & Nexus7. Both are running custom ROMs. On the Note I'm able to sign in to an older version of the app (4.2.16) but still get an error. Getting a bit annoying now.
but my real Big problem is with GooglePLAY
Has this been solved? Getting the same thing on i777 Samsung Galaxy S2. Uninstalling youtube updates solves the problem. However I keep getting reminded by Play to update youtube app.
I have always had this problem with the N7. Like previously stated, some older versions work tho. I've started keeping a version which works in my Dropbox. After rom update, etc I install that version straight from DB. I get the Play Store constant nagging to update to ignore, but at least I have a usable version. Which Google would get it's **** together!
Sent from my Nexus 10 using Tapatalk 2
Have any of you ever used 2 step verification? Ever. After loads of pissing about, trying different things I eventually got it sorted by removing all the apps I had set up for 2 step about a year ago. I also removed a heap of apps from the Connected Sites, Apps and Services page of my Google account. (click profile pic>Account>security>2 Step Verification settings>Manage application - specific passwords). If you have any apps in the application specific passwords section, remove them.
If you've never used 2 step verification, try revoking access to some apps from the same page.
This worked 100% for me, can't guarantee the same for you. Good luck.
Sent from my GT-N7100 using Tapatalk 2
I've been having exactly the same problem. However, I have several Google accounts so I tried to logon using a different one and, lo and behold, it works perfectly with the other account. But go back to the falling account and the error comes back. Switch accounts, it goes away. So it definitely has something to do with the account.
In my case, the one failing is the main account that I use for everything. It would be interesting to see if other people have the same behavior. So far, I'm still having the problem...
Sent from my GT-I9300 using Tapatalk 4
Just for the benefit of the next person. I tried almost everything to solve this problem, to no avail. What I didn't do was a factory reset, as I believe (based on my previous comment), that it was an account problem somehow, since I could log on ok with other accounts.
How it inadvertently got solved? Well I noticed that if I tried to sign in, I'd get the message "an error occurred", but my "what to watch" recommendations matched that particular account. So I went to somebody's channel and subscribed and boom, suddenly I'm in ok, no error displayed.
Would anyone with the problem try that and report? I can now sign in and out without a hitch.
Sent from my GT-I9300 using Tapatalk 4
One fix that may work for you guys that worked for me is to uninstall updates to the youtube app in settings>>apps.
New update seems to have broken a lot of things with the app
Sent from my Nexus 10 using xda app-developers app

[Q] Google

Hi
Recently my google play store has said no connection. I deleted the cache, uninstalled freedom, checked the date and time, uninstalled the updates........ But to no prevail. I also noticed that when I used google search, it said sign in error. I signed out of my google account, but now can't sign back in. It says connection error. Is there anything I can do apart from factory reset? Thanks
Tommothetrain said:
Hi
Recently my google play store has said no connection. I deleted the cache, uninstalled freedom, checked the date and time, uninstalled the updates........ But to no prevail. I also noticed that when I used google search, it said sign in error. I signed out of my google account, but now can't sign back in. It says connection error. Is there anything I can do apart from factory reset? Thanks
Click to expand...
Click to collapse
If you have already tried clear data option for the said app then I am afraid you have to reset.
Sent from my LG-D802 using xda premium
:crying::crying::crying::crying::crying::crying::crying:
Thanks

Google Accounts, Unfortunately Settings has Stopped.

Hi, I have Intl Version of Note 3 LTE, Rooted on normal firmware, Nothing Special.
Recently i lost many contacts and after searching i found that it is related to my google account, each time i go to Settings-->Accounts-->Google i get "Unfortunately, Settings Has Stopped"
Here is what i tried so far.
1- Cleared Cash and Ram--------->No Result
2- Clearing Settings Data and Cash------>No Results
3- Updating all apps from store then repeating 1 and 2 ------No Results
4- Cleared cash and data of (Google Play Services and Store) then Same to Google Account Manager and disabling it, Deleted (Sync Folder and accounts.db & Accounts.db-Journal from Device/Data/System)---->Restart--->Enable Google Account manager, I manager to delete google Account, when i set it up again the whole problem came back.
5-Tried in Safe mode.
I cannot access it to sync contacts or anything related, I cannot factory reset as i shall loose my whatsapp data since i moved to another country and my old sim is deleted)
Please help ASAP
The problem is because u moved to another country. Try to use Market Unlocker and set to ur original country.
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
@up You are wrong.
It's that problem.
http://forum.xda-developers.com/galaxy-note-3/help/help-please-setting-unfortunately-t3383232
http://forum.xda-developers.com/galaxy-s4/help/settings-crashes-google-account-t3380121
Hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but I found a work around to get into the account sync settings: open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
geez said:
hi! I had this same issue and it was irritating the bejesus out of me. I didn't find a fix but i found a work around to get into the account sync settings: Open your stock gallery app, hit your menu key, click settings and bam you're in. I hope it works for you as well!
Click to expand...
Click to collapse
you. Are. A. God, sir!

WOW! PlayStore won't connect, can't login! First time ever!!!! How can I ??

This is insane!
I go to playstore to check updates. It says "Error checking updates". I repeat the process and get frustrated. I clear data on playstore and go to add my account again only it brings up the side menu and when I move that out of the way, it says "try again". I hit that button and the menu slides back out! And I repeat this process and get frustrated.
So I did all the cache clearing, data clearing stuff for play, play services. I have no download manager. And still this problem.
I did not and will not remove and try to add my google account again because then I might lose access to my contacts. In fact, I haven't even checked if they still sync. If they don't, I suppose I could do that.
Other than that, what can I do?
This is the craziest thing I've ever seen.
reilus said:
This is insane!
I go to playstore to check updates. It says "Error checking updates". I repeat the process and get frustrated. I clear data on playstore and go to add my account again only it brings up the side menu and when I move that out of the way, it says "try again". I hit that button and the menu slides back out! And I repeat this process and get frustrated.
So I did all the cache clearing, data clearing stuff for play, play services. I have no download manager. And still this problem.
I did not and will not remove and try to add my google account again because then I might lose access to my contacts. In fact, I haven't even checked if they still sync. If they don't, I suppose I could do that.
Other than that, what can I do?
This is the craziest thing I've ever seen.
Click to expand...
Click to collapse
Lol hello again sir
Go to www.gooogle.com/contacts
From any web browser, are your contacts in place?
Guessing you haven't but reboot your phone, cycle your WiFi and see if anything prompts you to sign in or sync.
Then go to settings/ accounts / Google and make sure it's allowed and syncing, check both sync and Google
Re-open Google play and see if it's working.
Oh and perhaps change WiFi to another or test on mobile data if you don't have a second signal to use.
=) Thanx for your help. I can get contacts in a browser. I rebooted a couple times, did wifi and mobile, and nothing. It syncs everything in the account as well. I just can't use play store. I cleared data and cache on playstore and services. And I can access play from a browser; so I didn't get banned or something. It's specific to this phone, it occurred sometime after the update to the latest firmware. I'm not sure if it's related.
reilus said:
=) Thanx for your help. I can get contacts in a browser. I rebooted a couple times, did wifi and mobile, and nothing. It syncs everything in the account as well. I just can't use play store. I cleared data and cache on playstore and services. And I can access play from a browser; so I didn't get banned or something. It's specific to this phone, it occurred sometime after the update to the latest firmware. I'm not sure if it's related.
Click to expand...
Click to collapse
Only thing I can think of would be to wipe all play services, store then reinstall.
This has happened before?
First time.... What is the best way to restore this stuff on the stock ROM w/o factory reset?
reilus said:
First time.... What is the best way to restore this stuff on the stock ROM w/o factory reset?
Click to expand...
Click to collapse
So you can usually clear data on all Google services.
But if that doesn't work then boot to recovery and just wipe system, not the whole phone.
This will mean you have to set up your phone again but your storage will remain unaffected. So images, files, music won't be touched

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