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Hi,
Been having issues with the phone and am planning to rma it. I have rooted/unlocked it and tripped knox. What is the best way to restore it to stock as much as poss? Is it just a case of flashing the stock rom?
Cheers
Wipe data from CWM or Twrp before running triangle away...Check and make sure your model is supported, not sure if I ran triangle away for the Note 3 or the S4 to get all the "custom" back to "official" in download mode. Then reflash phone with stock rom, a bit hard if you're on KK and your region doesn't have it yet, then factory reset...
You won't get Knox trigger back to 0x0 but just play dumb....
Best advice I can give if there's a problem with the hardware...
Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.
gevensa said:
Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.
Click to expand...
Click to collapse
Not, there is no way to reset the KNOX flag atm.
gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,
sosimple said:
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,
Click to expand...
Click to collapse
As you live in Europe warranty even after rooting is still valid, unless Samsung can prove that rooting caused the defect.This is a European law for protecting consumers.
gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.
Doesn't the Knox Counter 0xsomething indicate if the device has been flashed? If it's 0x0, your warranty is still there and you don't have to worry.
gevensa said:
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.
Click to expand...
Click to collapse
There will never ever be a way to reset the Knox counter. It is what it is and move on with your life
I tried to root with towelroot=not support?:crying:
I tryied vroot and it support,no dare to click, will it trip knox?
Others like geniusroot,kingo root support n trip knox?
Any chances to root without trip knox?
Thank you.
Hello.
I had rooted my Galaxy S4 (i9505), 4.4.2, without triggering the Knox Flag, using CF-Auto-Root, via Odin. The Flash Counter is now 1, due to flashing something, but Knox is 0x0. Flash counter can be reseted by using Triangle Away,
Hope this helps.
http://forum.xda-developers.com/showthread.php?t=2292615
Proof:
https://www.dropbox.com/s/mkjnmpwcq6pz2se/DSC_3831.JPG?dl=0
(no 0x1 flag)
https://www.dropbox.com/s/gctx9ejiin47rrp/Screenshot 2014-10-04 17.08.39.png?dl=0
(device supported by Kies)
https://www.dropbox.com/s/v8hpbmo815ltn1w/2014-10-04 14.09.39.png?dl=0
(SuperUser working)
Mind that you have to install BusyBox from Google Play, cause it does not come with it.
Have fun
costin96 said:
Hello.
I had rooted my Galaxy S4 (i9505), 4.4.2, without triggering the Knox Flag, using CF-Auto-Root, via Odin. The Flash Counter is now 1, due to flashing something, but Knox is 0x0. Flash counter can be reseted by using Triangle Away,
Hope this helps.
http://forum.xda-developers.com/showthread.php?t=2292615
Proof:
https://www.dropbox.com/s/mkjnmpwcq6pz2se/DSC_3831.JPG?dl=0
(no 0x1 flag)
https://www.dropbox.com/s/gctx9ejiin47rrp/Screenshot 2014-10-04 17.08.39.png?dl=0
(device supported by Kies)
https://www.dropbox.com/s/v8hpbmo815ltn1w/2014-10-04 14.09.39.png?dl=0
(SuperUser working)
Mind that you have to install BusyBox from Google Play, cause it does not come with it.
Have fun
Click to expand...
Click to collapse
Thanks to you.Still can not root at the moment fir I9500
Not included - Triangle Away - ! NOT OPERATIONAL ON THE GT-I9500 !
Triangle Away can be used to reset the flash counter after installing CF-Root. The flash counter keeps track of how many custom firmwares you have flashed, as this voids warranty. (No idea what this about ? Read up on it, you will want to use this !)
ttkyy said:
Thanks to you
Click to expand...
Click to collapse
Bear in mind, that I am not 100% sure that it will work on ALL Galaxy S4 devices (I mean not trigger it).
Also bear in mind that OTA (Over the air update) will NOT work, it will return the message "Phone was been personalized."
Although, Kies sees it. Also make sure you don't have Knox mode activated or installed.
LATER EDIT:
I see that Triangle Away is only for the Qualcomm Galaxy S4 (9505). That means that you can't, at this moment, reset the flash counter. There are basically two things to worry about:
- Knox Flag -> as which seems so, I avoided it by installing that CF-Auto-Root on my 9505. I am not sure about avoiding it on 9500, but it should work.
- Flash Counter -> it raises everything you flash something via download mode. If it's 0, in Settings > About Phone > Status >Phone Status, it will return "Original" or something. If it's anything else than 0 (like 1, which I currently have cause I re-flashed root due to some tiny problem), it will return "personalized" or something like it. That will still void warranty IF the phone is sent to warranty like that, but will NOT trigger Knox. Also that will stop OTA Updates from working, but Kies updates will work (for some reason, samsung bug, use it ).
I have no idea how to help you regarding that Flash Counter on the 9500.
costin96 said:
Bear in mind, that I am not 100% sure that it will work on ALL Galaxy S4 devices (I mean not trigger it).
Also bear in mind that OTA (Over the air update) will NOT work, it will return the message "Phone was been personalized."
Although, Kies sees it. Also make sure you don't have Knox mode activated or installed.
LATER EDIT:
I see that Triangle Away is only for the Qualcomm Galaxy S4 (9505). That means that you can't, at this moment, reset the flash counter. There are basically two things to worry about:
- Knox Flag -> as which seems so, I avoided it by installing that CF-Auto-Root on my 9505. I am not sure about avoiding it on 9500, but it should work.
- Flash Counter -> it raises everything you flash something via download mode. If it's 0, in Settings > About Phone > Status >Phone Status, it will return "Original" or something. If it's anything else than 0 (like 1, which I currently have cause I re-flashed root due to some tiny problem), it will return "personalized" or something like it. That will still void warranty IF the phone is sent to warranty like that, but will NOT trigger Knox. Also that will stop OTA Updates from working, but Kies updates will work (for some reason, samsung bug, use it ).
I have no idea how to help you regarding that Flash Counter on the 9500.
Click to expand...
Click to collapse
Thanks again.
I just hav to avoid to take the risk and prevent warranty void,the answer is not to root at the moment.
Thanks gain:good:
I need help
please some one .. i need help and it's so important . one of my friend encrypted his data though knox and regardless of what super su and root do with knox and it's disabling knox ... he rooted his phone ! (he is todler and didn't take notice )
anyway his knox now is disabled and he can't access to his data because in security knox is disabled .. how can we enable knox so he can decrypt knox with password and access to his data ... thanks in advance and keep in mind that please guys if you are not sure about how can solve problem without losing data , guide me . data encrypted with knox is so important to him .
target device is Galaxy note 3 n9005 .
If knox is 0x1, then you are out of luck.
celderic said:
If knox is 0x1, then you are out of luck.
Click to expand...
Click to collapse
if we unroot phone can't we just enable it ?
Depends how it's rooted. If Knox Warranty Void is 0x1 - you can't do nothing to it. If device is rooted keeping Knox flag 0x0, there might be a way to recover the data somehow, since Knox shouldnt be locked up.
Spere said:
Depends how it's rooted. If Knox Warranty Void is 0x1 - you can't do nothing to it. If device is rooted keeping Knox flag 0x0, there might be a way to recover the data somehow, since Knox shouldnt be locked up.
Click to expand...
Click to collapse
since Knox shouldnt be locked up " what is tha mean ? he used cf-root , i wonder knox is disabled , and data locked down in on the internal .. if we unroot it won't re enabled ?
if someone root he can't use knox for entire phone life
afraaa said:
since Knox shouldnt be locked up " what is tha mean ? he used cf-root , i wonder knox is disabled , and data locked down in on the internal .. if we unroot it won't re enabled ?
if someone root he can't use knox for entire phone life
Click to expand...
Click to collapse
If he used cf-auto-root Knox warranty is void (you can check that booting phone to download mode, if you don't know how or what that is, Google it. If there is line "Knox Warranty Void 0x1" means warranty is void, and "0x0" means it's fine)
Knox is 0x1 on his phone and that means there is no way to recover data from Knox container, at least as for now, most probably will never be.
Spere said:
If he used cf-auto-root Knox warranty is void (you can check that booting phone to download mode, if you don't know how or what that is, Google it. If there is line "Knox Warranty Void 0x1" means warranty is void, and "0x0" means it's fine)
Knox is 0x1 on his phone and that means there is no way to recover data from Knox container, at least as for now, most probably will never be.
Click to expand...
Click to collapse
yeah i know .. abut all you said ... i know guaranty is void but data to him is much important than phone guaranty .. i guess he should get phone to samsung and tell them " data all i need if you want money or void warranty the ndo it ... i guess the only way is samsung speciallists to bring back data !!! i wonder how he ignore the part that super su want's to disable knox !!!!
i wanna test to unroot and see if knox returns or not
afraaa said:
yeah i know .. abut all you said ... i know guaranty is void but data to him is much important than phone guaranty .. i guess he should get phone to samsung and tell them " data all i need if you want money or void warranty the ndo it ... i guess the only way is samsung speciallists to bring back data !!! i wonder how he ignore the part that super su want's to disable knox !!!!
i wanna test to unroot and see if knox returns or not
Click to expand...
Click to collapse
Oh god. Knox warranty void means Knox is not secure anymore. You can't recover data no matter what you do. If you unroot, it changes nothing.
Read this article from Samsung about Knox and CF-Auto-Root.
It clearly says: "Once the e-fuse bit is burned, a Samsung KNOX-enabled device can no longer create a KNOX Container, or access the data previously stored in an existing KNOX Container. This is a mechanism to ensure that enterprise data will be protected as long as the rooting attempt is detected."
Spere said:
Oh god. Knox warranty void means Knox is not secure anymore. You can't recover data no matter what you do. If you unroot, it changes nothing.
Read this article from Samsung about Knox and CF-Auto-Root.
It clearly says: "Once the e-fuse bit is burned, a Samsung KNOX-enabled device can no longer create a KNOX Container, or access the data previously stored in an existing KNOX Container. This is a mechanism to ensure that enterprise data will be protected as long as the rooting attempt is detected."
Click to expand...
Click to collapse
okay ... thanks for your time . really appreciated . if anyone knows other useful thing please let me know , this data is now not accessible is so critical unfortunately
Hey, I just bought used Note4 N910F model for very cheap price - 230 euros. Phone used just about 5 month from buying, I have warranty paper to prove and IMEI on warranty paper is the same as on behind phone battery but... Seller told me, that warranty was voided because, he got some virus that blocked his phone, then he went to not authorized service and flashed ROM but IMEI changed.... and know KNOX settings not opening, on phone info from google play says Knox warranty void: 0x1. when trying OTA update I get error that phone was modified unauthorizaded way and cannot update. So is there any way to flash stock with original IMEI and I can get KNOX settings working and OTA updates :/ and noticed that TWRP recovery was installed... maybe some wipe could restore IMEI? and when booting I can see "set warranty bit: kernel" yellow sentence on top of screen
Knox will not work anymore, you can install stock firmware trough odin. Go to sammobile and flash latest stock
nemesis.sisemen said:
Knox will not work anymore, you can install stock firmware trough odin. Go to sammobile and flash latest stock
Click to expand...
Click to collapse
stock firmware should restore my IMEI or not very possible ? :/
Problably will