[Q] Reset the flash counter knox without altering the warranty void - SM-G900F - Galaxy S 5 Q&A, Help & Troubleshooting

Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.

gevensa said:
Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.
Click to expand...
Click to collapse
Not, there is no way to reset the KNOX flag atm.

gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,

sosimple said:
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,
Click to expand...
Click to collapse
As you live in Europe warranty even after rooting is still valid, unless Samsung can prove that rooting caused the defect.This is a European law for protecting consumers.

gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.

Doesn't the Knox Counter 0xsomething indicate if the device has been flashed? If it's 0x0, your warranty is still there and you don't have to worry.

gevensa said:
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.
Click to expand...
Click to collapse
There will never ever be a way to reset the Knox counter. It is what it is and move on with your life

Related

KNOX 0x1- So what should I be afraid now?

After an unsuccessful installation of ROOT I could run the Knox
So the device manufacturer's warranty void ... What else needs to know in order not to destroy the device?
Nothing, you are god.
No seriously, Knox 0x1 is just a binary counter showing that you have modified your device rendering your customer warranty invalid**. It doesn't affect any of the phone/Knox functions and you can continue using everything as it is.
** If you live in the EU you have a "protected" warranty. You can google/serach around to find more about this it has been discussed numerous times in the forum
shlomoreuven said:
After an unsuccessful installation of ROOT I could run the Knox
So the device manufacturer's warranty void ... What else needs to know in order not to destroy the device?
Click to expand...
Click to collapse
Well, you only have 2 problems:
- if you will ever need a warranty repair it MUST be for something that you can PROVE it was Samsung's fault or you will have to pay their (inflated) prices (as an alternative if the phone is completely dead they will never be able to see that knox was 1);
- you might have problems running some programs - the Knox safety container most obviously, but there might be other programs refusing to run (stuff with protected media comes to mind - RIAA are known to be paranoid and to force many other software companies to play at the same level of craziness).
a free bird
Do not be afraid!
Now you are a free bird:laugh:
Try attempts to root and flash custom recoveries
way to go...:good:
I enjoy my N9005 with Knox 0x1 than with Knox 0x0 ?
nothing., it just means that your device has lost its virginity and there's no losing it second time
Depending on where you are, you may have voided your warranty. But in the case that you need repair you can still pay a fee and get serviced.
Nothing to be stressing about

N9005 keeps deleting KNOX

hi
I have a challenge with my N9005. It does a reboot, then when I enter the password to login it hangs for a few seconds, and reboots again. When I take take the battery out for a while I'm able to now login. but at this point it says "deleting KNOX". I realise that all my applications are nowhere to be found. Google PlayStore too is off. Bottomline is, there is nothing on the fone at this point; not even the Samsung and Google Folders. Its happend 4 times within the last month.
Please help. Thanks
TeddyLu said:
hi
I have a challenge with my N9005. It does a reboot, then when I enter the password to login it hangs for a few seconds, and reboots again. When I take take the battery out for a while I'm able to now login. but at this point it says "deleting KNOX". I realise that all my applications are nowhere to be found. Google PlayStore too is off. Bottomline is, there is nothing on the fone at this point; not even the Samsung and Google Folders. Its happend 4 times within the last month.
Please help. Thanks
Click to expand...
Click to collapse
Were u using Knox before ? If u were using Knox all ur data are encrypted inside Knox. The problem arose when Knox container damaged (Knox 0x1). If that is what happened then ur Knox data is surely be gone.
nlatifolia said:
Were u using Knox before ? If u were using Knox all ur data are encrypted inside Knox. The problem arose when Knox container damaged (Knox 0x1). If that is what happened then ur Knox data is surely be gone.
Click to expand...
Click to collapse
I hadnt moved any of the data to KNOX. I hardly even use KNOX, though its installed and set up. Is there a solution to the KNOX container getting damaged so often? an update or something available?
Thanks.
TeddyLu said:
I hadnt moved any of the data to KNOX. I hardly even use KNOX, though its installed and set up. Is there a solution to the KNOX container getting damaged so often? an update or something available?
Thanks.
Click to expand...
Click to collapse
I dont know whats going on to ur phone but it seems that Knox has broken. Check via download mode VolDown-Home-Power at the same time whether Knox values is 0x1 or still 0x0..
nlatifolia said:
I dont know whats going on to ur phone but it seems that Knox has broken. Check via download mode VolDown-Home-Power at the same time whether Knox values is 0x1 or still 0x0..
Click to expand...
Click to collapse
It's still 0x0
Reflash your Stock ROM, If your KNOX is 0x0 still all it'll do is repair any damage to the system files and restore it.

[Q] S4 I9500 BN2 root without trip knox.

I tried to root with towelroot=not support?:crying:
I tryied vroot and it support,no dare to click, will it trip knox?
Others like geniusroot,kingo root support n trip knox?
Any chances to root without trip knox?
Thank you.
Hello.
I had rooted my Galaxy S4 (i9505), 4.4.2, without triggering the Knox Flag, using CF-Auto-Root, via Odin. The Flash Counter is now 1, due to flashing something, but Knox is 0x0. Flash counter can be reseted by using Triangle Away,
Hope this helps.
http://forum.xda-developers.com/showthread.php?t=2292615
Proof:
https://www.dropbox.com/s/mkjnmpwcq6pz2se/DSC_3831.JPG?dl=0
(no 0x1 flag)
https://www.dropbox.com/s/gctx9ejiin47rrp/Screenshot 2014-10-04 17.08.39.png?dl=0
(device supported by Kies)
https://www.dropbox.com/s/v8hpbmo815ltn1w/2014-10-04 14.09.39.png?dl=0
(SuperUser working)
Mind that you have to install BusyBox from Google Play, cause it does not come with it.
Have fun
costin96 said:
Hello.
I had rooted my Galaxy S4 (i9505), 4.4.2, without triggering the Knox Flag, using CF-Auto-Root, via Odin. The Flash Counter is now 1, due to flashing something, but Knox is 0x0. Flash counter can be reseted by using Triangle Away,
Hope this helps.
http://forum.xda-developers.com/showthread.php?t=2292615
Proof:
https://www.dropbox.com/s/mkjnmpwcq6pz2se/DSC_3831.JPG?dl=0
(no 0x1 flag)
https://www.dropbox.com/s/gctx9ejiin47rrp/Screenshot 2014-10-04 17.08.39.png?dl=0
(device supported by Kies)
https://www.dropbox.com/s/v8hpbmo815ltn1w/2014-10-04 14.09.39.png?dl=0
(SuperUser working)
Mind that you have to install BusyBox from Google Play, cause it does not come with it.
Have fun
Click to expand...
Click to collapse
Thanks to you.Still can not root at the moment fir I9500
Not included - Triangle Away - ! NOT OPERATIONAL ON THE GT-I9500 !
Triangle Away can be used to reset the flash counter after installing CF-Root. The flash counter keeps track of how many custom firmwares you have flashed, as this voids warranty. (No idea what this about ? Read up on it, you will want to use this !)
ttkyy said:
Thanks to you
Click to expand...
Click to collapse
Bear in mind, that I am not 100% sure that it will work on ALL Galaxy S4 devices (I mean not trigger it).
Also bear in mind that OTA (Over the air update) will NOT work, it will return the message "Phone was been personalized."
Although, Kies sees it. Also make sure you don't have Knox mode activated or installed.
LATER EDIT:
I see that Triangle Away is only for the Qualcomm Galaxy S4 (9505). That means that you can't, at this moment, reset the flash counter. There are basically two things to worry about:
- Knox Flag -> as which seems so, I avoided it by installing that CF-Auto-Root on my 9505. I am not sure about avoiding it on 9500, but it should work.
- Flash Counter -> it raises everything you flash something via download mode. If it's 0, in Settings > About Phone > Status >Phone Status, it will return "Original" or something. If it's anything else than 0 (like 1, which I currently have cause I re-flashed root due to some tiny problem), it will return "personalized" or something like it. That will still void warranty IF the phone is sent to warranty like that, but will NOT trigger Knox. Also that will stop OTA Updates from working, but Kies updates will work (for some reason, samsung bug, use it ).
I have no idea how to help you regarding that Flash Counter on the 9500.
costin96 said:
Bear in mind, that I am not 100% sure that it will work on ALL Galaxy S4 devices (I mean not trigger it).
Also bear in mind that OTA (Over the air update) will NOT work, it will return the message "Phone was been personalized."
Although, Kies sees it. Also make sure you don't have Knox mode activated or installed.
LATER EDIT:
I see that Triangle Away is only for the Qualcomm Galaxy S4 (9505). That means that you can't, at this moment, reset the flash counter. There are basically two things to worry about:
- Knox Flag -> as which seems so, I avoided it by installing that CF-Auto-Root on my 9505. I am not sure about avoiding it on 9500, but it should work.
- Flash Counter -> it raises everything you flash something via download mode. If it's 0, in Settings > About Phone > Status >Phone Status, it will return "Original" or something. If it's anything else than 0 (like 1, which I currently have cause I re-flashed root due to some tiny problem), it will return "personalized" or something like it. That will still void warranty IF the phone is sent to warranty like that, but will NOT trigger Knox. Also that will stop OTA Updates from working, but Kies updates will work (for some reason, samsung bug, use it ).
I have no idea how to help you regarding that Flash Counter on the 9500.
Click to expand...
Click to collapse
Thanks again.
I just hav to avoid to take the risk and prevent warranty void,the answer is not to root at the moment.
Thanks gain:good:

Imporant ! please read : re enable Knox after super su disabled it .. need to enable

I need help
please some one .. i need help and it's so important . one of my friend encrypted his data though knox and regardless of what super su and root do with knox and it's disabling knox ... he rooted his phone ! (he is todler and didn't take notice )
anyway his knox now is disabled and he can't access to his data because in security knox is disabled .. how can we enable knox so he can decrypt knox with password and access to his data ... thanks in advance and keep in mind that please guys if you are not sure about how can solve problem without losing data , guide me . data encrypted with knox is so important to him .
target device is Galaxy note 3 n9005 .
If knox is 0x1, then you are out of luck.
celderic said:
If knox is 0x1, then you are out of luck.
Click to expand...
Click to collapse
if we unroot phone can't we just enable it ?
Depends how it's rooted. If Knox Warranty Void is 0x1 - you can't do nothing to it. If device is rooted keeping Knox flag 0x0, there might be a way to recover the data somehow, since Knox shouldnt be locked up.
Spere said:
Depends how it's rooted. If Knox Warranty Void is 0x1 - you can't do nothing to it. If device is rooted keeping Knox flag 0x0, there might be a way to recover the data somehow, since Knox shouldnt be locked up.
Click to expand...
Click to collapse
since Knox shouldnt be locked up " what is tha mean ? he used cf-root , i wonder knox is disabled , and data locked down in on the internal .. if we unroot it won't re enabled ?
if someone root he can't use knox for entire phone life
afraaa said:
since Knox shouldnt be locked up " what is tha mean ? he used cf-root , i wonder knox is disabled , and data locked down in on the internal .. if we unroot it won't re enabled ?
if someone root he can't use knox for entire phone life
Click to expand...
Click to collapse
If he used cf-auto-root Knox warranty is void (you can check that booting phone to download mode, if you don't know how or what that is, Google it. If there is line "Knox Warranty Void 0x1" means warranty is void, and "0x0" means it's fine)
Knox is 0x1 on his phone and that means there is no way to recover data from Knox container, at least as for now, most probably will never be.
Spere said:
If he used cf-auto-root Knox warranty is void (you can check that booting phone to download mode, if you don't know how or what that is, Google it. If there is line "Knox Warranty Void 0x1" means warranty is void, and "0x0" means it's fine)
Knox is 0x1 on his phone and that means there is no way to recover data from Knox container, at least as for now, most probably will never be.
Click to expand...
Click to collapse
yeah i know .. abut all you said ... i know guaranty is void but data to him is much important than phone guaranty .. i guess he should get phone to samsung and tell them " data all i need if you want money or void warranty the ndo it ... i guess the only way is samsung speciallists to bring back data !!! i wonder how he ignore the part that super su want's to disable knox !!!!
i wanna test to unroot and see if knox returns or not
afraaa said:
yeah i know .. abut all you said ... i know guaranty is void but data to him is much important than phone guaranty .. i guess he should get phone to samsung and tell them " data all i need if you want money or void warranty the ndo it ... i guess the only way is samsung speciallists to bring back data !!! i wonder how he ignore the part that super su want's to disable knox !!!!
i wanna test to unroot and see if knox returns or not
Click to expand...
Click to collapse
Oh god. Knox warranty void means Knox is not secure anymore. You can't recover data no matter what you do. If you unroot, it changes nothing.
Read this article from Samsung about Knox and CF-Auto-Root.
It clearly says: "Once the e-fuse bit is burned, a Samsung KNOX-enabled device can no longer create a KNOX Container, or access the data previously stored in an existing KNOX Container. This is a mechanism to ensure that enterprise data will be protected as long as the rooting attempt is detected."
Spere said:
Oh god. Knox warranty void means Knox is not secure anymore. You can't recover data no matter what you do. If you unroot, it changes nothing.
Read this article from Samsung about Knox and CF-Auto-Root.
It clearly says: "Once the e-fuse bit is burned, a Samsung KNOX-enabled device can no longer create a KNOX Container, or access the data previously stored in an existing KNOX Container. This is a mechanism to ensure that enterprise data will be protected as long as the rooting attempt is detected."
Click to expand...
Click to collapse
okay ... thanks for your time . really appreciated . if anyone knows other useful thing please let me know , this data is now not accessible is so critical unfortunately

[Q] Custom rom install history - Samsung Warranty Service - i9505

Hi.
I can't find answer to this. I know that triangle away delete the number of installed custom roms but does they have any way to check that i had custom roms? I know the issues with samsung and warranty policy so i want to be sure that i can fight back if they refuse to fix my phone because of knox. (overheating) If they do this, this will be my last samsung phone.
Triangle Away worked when all the S4 had was the flash counter, but it doesn't do anything when it comes to the Knox flag. Once the Knox flag is tripped by installing a custom recovery, it stays tripped. There is no way to reset it. So Samsung has an easy way to check.
If warranty is a concern, there are ways to root that do not trip the flag. However, you're stuck with Touchwiz.
Strephon Alkhalikoi said:
Triangle Away worked when all the S4 had was the flash counter, but it doesn't do anything when it comes to the Knox flag. Once the Knox flag is tripped by installing a custom recovery, it stays tripped. There is no way to reset it. So Samsung has an easy way to check.
If warranty is a concern, there are ways to root that do not trip the flag. However, you're stuck with Touchwiz.
Click to expand...
Click to collapse
Oh i know it (i used to change firmware on old sony ericsson phones). I can lie about the knox since some people get it changed by samsung tools, thats why im asking if they have any other way than knox, like under bootloader. My phone is overheating because of hardware problem, i want to be prepared for service reject (stories about rejecting repair of defective screen etc.).
They might not even check the flash counter. You can give it a shot. The worst that might happen is that they send it back (Unless they repair it without consulting with you and charge you for it).
My phone also gets pretty hot when playing games and the phone is charging at the same time. It burns my finger if I keep it in one place, literally.
I guess that's how they intended it to work..
@VanHelsing091: I misunderstood your question. Sorry about that. As GDReaper points out, they may not even check for a tripped Knox flag. If they don't, there's really no way we know of that they can tell if the device has had a custom ROM flashed.
@GDReaper
But mine is getting 50 degrees on main screen, watching photos etc. over 65 while doing anything else, over 70 while charge and using chrome even on locked cpu clocks under 1300mhz.
@Strephon Alkhalikoi
Thanks. If they refuse to repair my phone on warranty because of knox - that will be a lie (damaging phone by custom rom... sure, without touching OC in kernel tools), so i wanted to be sure if i can lie too about phone history, it happened before triggering knox anyway.
Im hoping for the best and good service, if not then i may start one of those big posts about company vs user. Thanks again.

Categories

Resources