SM-J510FN/DS - Problem with Smart Switch; Official ROM; Samsung KNOX... - Samsung Galaxy J5 Questions & Answers

I have problem with Smart Switch. When I enter my device moder and S/N, it says: Please check the model name and S/N, and enter them again. Here is the screenshot: http://www.imagebam.com/image/5e9125560523373 (A is for letters and 0 is for numbers of S/N)
I dial *#06# so to get my S/N, I also removed battery and found the same S/N on the sticker with other device information, but still won't work.
Reason for doing this is that my warranty status is 0x1, so Samsung KNOX is not working. When I go to download mode, it says: "Warranty void: 0x1 (2)"
I flashed stock ROM trough ODIN, but every time it is the same, always 0x1, although it says that CURRENT BINARY & SYSTEM STATUS is Official.
Is there any way to reset it back to 0x0? I was searching a bit, some says it is not possible, some says to flash stock rom, some says to do it with TriangleAway app.
Tried those things, but not working at all.
I wonder if there's any way to fix this. I have been using this stock ROM from Sammobile: https://www.sammobile.com/firmwares/galaxy-j5-/SM-J510FN/BHT/download/J510FNXXU2AQD2/169886/

Try This
https://forum.xda-developers.com/an...ds-cse&usg=AFQjCNEoEgx4tIYdgGDu_gN1ZqoXkOdkbQ

nikos7hellas said:
https://forum.xda-developers.com/an...ds-cse&usg=AFQjCNEoEgx4tIYdgGDu_gN1ZqoXkOdkbQ
Click to expand...
Click to collapse
It says MOD EDIT: REMOVED, so...

no way to reset knox to 0x0 because it is e fused, which means once it is tripped (0x1) no way you gonna make it go back to 0x0. You can thank for this to samsung developers

Sorry
Ibroxx said:
It says MOD EDIT: REMOVED, so...
Click to expand...
Click to collapse
I dint see that...

Ok, I solved problem with Smart Switch, just connected device before, then went to Software Update and Initialization, so no need to do it with S/N.
I wish just there's way to fix this with KNOX..

Ibroxx said:
Ok, I solved problem with Smart Switch, just connected device before, then went to Software Update and Initialization, so no need to do it with S/N.
I wish just there's way to fix this with KNOX..
Click to expand...
Click to collapse
So, what's the conclusion? It can revert back to 0x0 or not?

mfmuam said:
So, what's the conclusion? It can revert back to 0x0 or not?
Click to expand...
Click to collapse
No, it is impossible...

Related

[Q] Soft brick? Hard brick? Sort of firm'ish brick really

I've made a bit of a mess and I need help please. My s4 is softbricked, but as softbricks go, it's rather hard.
I have an early S4 i9505 bought from Carphone Warehouse (UK, unlocked, pre knox). I rooted it, installed TBackup, greenify and got it how I wanted it. Then I downloaded a stock firmware from Sammobile and tested to see if I could get it back to 'warranty' condition, which was a success.
Confident that I could obtain warranty if I needed it, I re-rooted it, installed TB and greenify, and it ran sweetly for months from that point onwards.
I read about the arrival of updates (and knox) and concluded I didn't need them. It was working, leave it alone.
Then out of the blue, my nice stable machine broke. I didn't change anything I was aware of to cause it.
No normal boot.
No recovery.
Download only.
Using Odin, I tried allsorts, eventually getting the same Sammobile firmware to run.
2 days later, it broke again, same as before, but worse!?
Then I tried all sorts of stuff downloading no end of things trying to get it to boot or even go into recovery. The most promising approach was to reload the firmware along with a .pit file, but still no joy. I've lost track of the other things I tried, but I've been doing it for a week, so a lot has been done. In desperation, I even tried downloading the latest firmware, so I now have signs of knox of the odin page.
I now have the following symptoms:
Booting into recovery brings up the blue 'booting recovery' message then just blackness.
Normal boot is exactly the same as above.
Unpowered conection to my laptop gives a 5 second boot loop featuring the buzz only.
I can reliably boot into download and download stuff with Odin and change the little Odin page status messages. After (foolishly) trying the latest firmware, these messages say
ODIN MODE
PRODUCT NAME GT-I9505
CURRENT BINARY Samsung Official
SYSTEM STATUS Official
KNOX KERNEL LOCK 0x0
KNOX WARRANTY VOID 0x0
CSB-CONFIG-LSB 0x30
WRITE PROTECTION: enable
eMMC BURST MODE enabled
Please can anyone give me some advice on what else I could try?
Thanks
Steve
Wrinklespots said:
ODIN MODE
PRODUCT NAME GT-I9505
CURRENT BINARY Samsung Official
SYSTEM STATUS Official
KNOX KERNEL LOCK 0x0
KNOX WARRANTY VOID 0x0
CSB-CONFIG-LSB 0x30
WRITE PROTECTION: enable
eMMC BURST MODE enabled
Please can anyone give me some advice on what else I could try?
Thanks
Steve
Click to expand...
Click to collapse
If anything else is not working (especially, if you're unable to go to recovery) I'd call sammy service center. Your download mode says that you did not rooted your phone, and knox is untouched either.
spamtrash said:
If anything else is not working (especially, if you're unable to go to recovery) I'd call sammy service center. Your download mode says that you did not rooted your phone, and knox is untouched either.
Click to expand...
Click to collapse
Thanks for looking spamtrash.
I was wondering if I could get away with that. It does look good from the Odin display, but the flash counter must have a pretty high number in it by now! Won't that show up somewhere?
Do you think it does actually have a fault on it, rather than just some software that's messed up and needs tweaking?
Thanks
Steve
Wrinklespots said:
Thanks for looking spamtrash.
I was wondering if I could get away with that. It does look good from the Odin display, but the flash counter must have a pretty high number in it by now! Won't that show up somewhere?
Do you think it does actually have a fault on it, rather than just some software that's messed up and needs tweaking?
Thanks
Steve
Click to expand...
Click to collapse
1. Are you able to go to recovery mode?
2. Assuming that your previous communicates were taken from the screen in download mode - you're clean.
If answer for 1 is: NO, and assuming 2: do not bother the flash counter. Flash counter does not means you messed with custom ROMs, it just means amount of the ROM update tries. As they are unable to prove that the counter was not increased by failed KIES updates, you're safe.
To go deeper, service will have to flash and wipe your phone.
One thing: remove your sd card prior to giving/sending it out.
Try a different usb cable.I was in same boat as you (after stupidly thinking mobile odin pro liked modems).
Luckily I had an unused cable off my tab 3.

N9005 keeps deleting KNOX

hi
I have a challenge with my N9005. It does a reboot, then when I enter the password to login it hangs for a few seconds, and reboots again. When I take take the battery out for a while I'm able to now login. but at this point it says "deleting KNOX". I realise that all my applications are nowhere to be found. Google PlayStore too is off. Bottomline is, there is nothing on the fone at this point; not even the Samsung and Google Folders. Its happend 4 times within the last month.
Please help. Thanks
TeddyLu said:
hi
I have a challenge with my N9005. It does a reboot, then when I enter the password to login it hangs for a few seconds, and reboots again. When I take take the battery out for a while I'm able to now login. but at this point it says "deleting KNOX". I realise that all my applications are nowhere to be found. Google PlayStore too is off. Bottomline is, there is nothing on the fone at this point; not even the Samsung and Google Folders. Its happend 4 times within the last month.
Please help. Thanks
Click to expand...
Click to collapse
Were u using Knox before ? If u were using Knox all ur data are encrypted inside Knox. The problem arose when Knox container damaged (Knox 0x1). If that is what happened then ur Knox data is surely be gone.
nlatifolia said:
Were u using Knox before ? If u were using Knox all ur data are encrypted inside Knox. The problem arose when Knox container damaged (Knox 0x1). If that is what happened then ur Knox data is surely be gone.
Click to expand...
Click to collapse
I hadnt moved any of the data to KNOX. I hardly even use KNOX, though its installed and set up. Is there a solution to the KNOX container getting damaged so often? an update or something available?
Thanks.
TeddyLu said:
I hadnt moved any of the data to KNOX. I hardly even use KNOX, though its installed and set up. Is there a solution to the KNOX container getting damaged so often? an update or something available?
Thanks.
Click to expand...
Click to collapse
I dont know whats going on to ur phone but it seems that Knox has broken. Check via download mode VolDown-Home-Power at the same time whether Knox values is 0x1 or still 0x0..
nlatifolia said:
I dont know whats going on to ur phone but it seems that Knox has broken. Check via download mode VolDown-Home-Power at the same time whether Knox values is 0x1 or still 0x0..
Click to expand...
Click to collapse
It's still 0x0
Reflash your Stock ROM, If your KNOX is 0x0 still all it'll do is repair any damage to the system files and restore it.

[Q] Restore for warranty without cable

Hi to all.
I have some issues with my S4 and want to have it treated on warranty, but the major issue is the USB connector NOT working.
It is charging somehow, but disconnecting and connecting all the time.
Another issues I have are the switching between Edge and HSPDA+, which is mostly not working, I have to switch it manually to H+ or GSM.
Also my screen is blinking, so I will send it back and never want to se that again.
But the problem is, that the original rom I had was Polish (it is unofficial distribution in my country) and I flashed it a few times, rooted, tried several ROMs but reverted back to original. Now there is German Rom installed - the official one, no Root or recowery, but I think the internal counter (Knox or how is called) is set up.
Is there any way to put it to the original shape with only access through SD card? Or do you think, will the service look for that counter?
Thanks for your replies.
Jonage said:
Hi to all.
I have some issues with my S4 and want to have it treated on warranty, but the major issue is the USB connector NOT working.
It is charging somehow, but disconnecting and connecting all the time.
Another issues I have are the switching between Edge and HSPDA+, which is mostly not working, I have to switch it manually to H+ or GSM.
Also my screen is blinking, so I will send it back and never want to se that again.
But the problem is, that the original rom I had was Polish (it is unofficial distribution in my country) and I flashed it a few times, rooted, tried several ROMs but reverted back to original. Now there is German Rom installed - the official one, no Root or recowery, but I think the internal counter (Knox or how is called) is set up.
Is there any way to put it to the original shape with only access through SD card? Or do you think, will the service look for that counter?
Thanks for your replies.
Click to expand...
Click to collapse
The problem is, this counter is just for the services and seller... if Knox is 0x1 they wont repair it without costs. But you can try it anyway
How to check the knox?
Jonage said:
How to check the knox?
Click to expand...
Click to collapse
Shut down your phone. Press Power + Volume Down until the screen turns on. Than there is a Warning, ignore it and go ahead. There will be the Knox and everything
Thanks, I forgotten about that.
Yes, there is Know Warranty void: 0x1
Current banary: Samsung Official, System status: Official
Jonage said:
Thanks, I forgotten about that.
Yes, there is Know Warranty void: 0x1
Current banary: Samsung Official, System status: Official
Click to expand...
Click to collapse
If I help you, I would appreciate if you click thanks
So maybe your seller wont repair your phone...I would make a full wipe in your case and see if the problems still exist.
Another thought, maybe the download mode connection to computer is working.
Jonage said:
Another thought, maybe the download mode connection to computer is working.
Click to expand...
Click to collapse
Try it, if yes, go to recovery and wipe all your user data, clicking clean to install a new rom (In philz touch recovery) and than flash the latest software from sammobile, searching your provider
than flash it in Odin3.09, select AP and than choose the downloaded rom (it must be a tar.md5 file.)
Yeah, but now I read there is no way to set the knox trigger back, anyway....
Jonage said:
Yeah, but now I read there is no way to set the knox trigger back, anyway....
Click to expand...
Click to collapse
No, there is no way. Most of people say it's en eFuse chip and when you flash any custom thing, this chip will be destroyed and it will be destroyed for ever.

[Q] Reset the flash counter knox without altering the warranty void - SM-G900F

Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.
gevensa said:
Hello. Thanks in advance for your help.
(Oh! Sorry for my bad English, not my native language)
My galaxy s5 phone (Samsung SM-G900F) is having problems with the camera, because when the application suddenly appears a message saying "connection error" and does not allow to use it. So I reset the phone to work again.
I thought maybe by installing a newer version of the ROM version would work (my operator no update at that time), so I downloaded the latest version without carrier.
However, the problem occurs again. So I want to take your phone to the warranty offered by my carrier, but I must erase traces of flashes, because otherwise I will not get the phone to warranty.
How I can reset the flash counter knox without altering the warranty void?
At this time, the device is unroot. But in the download mode, the number of flash appears.
Thanks for the help.
Click to expand...
Click to collapse
Not, there is no way to reset the KNOX flag atm.
gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,
sosimple said:
So will the company respect that it is a hardware problem and Support the warranty, or not because of the counter?
I don't know what happens in this case, that's why I ask..
Thanks,
Click to expand...
Click to collapse
As you live in Europe warranty even after rooting is still valid, unless Samsung can prove that rooting caused the defect.This is a European law for protecting consumers.
gee2012 said:
Not, there is no way to reset the KNOX flag atm.
Click to expand...
Click to collapse
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.
Doesn't the Knox Counter 0xsomething indicate if the device has been flashed? If it's 0x0, your warranty is still there and you don't have to worry.
gevensa said:
Right now I have 0x0 Knox Warranty Void.
I want to reset the flash counter only ..
I know I can root with Towelroot. I know I can reset the counter with triangle away. But I do not know if using triangle away will tripping knox warranty void 0x1.
Click to expand...
Click to collapse
There will never ever be a way to reset the Knox counter. It is what it is and move on with your life

Phone won't reboot after rooting (Samsung Galaxy J5)

Hello, um, I need a li'l help here
I just rooted my phone(Samsung J500H) and after it said "PASS" the phone is supposed to successfully restart but mine didn't. There are even yellowish-green lines on the screen. I used Odin(v.10) btw
I was about to try factory reset but I can't access recovery mode. Every time I try to it just goes back to the yellowish-green lines.
I can still access the download mode though. These are what's on the upper left of the screen:
Odin Mode
(Product Name)
Current Binary: Custom
System Status: Official
FRP Lock: Off
Knox Warranty Void: 0x1(4)
Secure Download: Enable
I downloaded Samsung Kies(I saw this tutorial on youtube on how he recovered his phone using Kies. There are a lot of comments saying it worked for them). It was fine until it asked for the s/n of my phone. I typed everything correctly and it would still end up saying "The S/N you have entered is incorrect". I even downloaded both Kies and Kies3 just to make sure and both has the same result.
That's it. After that I'm stuck. Heeeeellpp
scarystarrynight said:
Hello, um, I need a li'l help here
I just rooted my phone(Samsung J500H) and after it said "PASS" the phone is supposed to successfully restart but mine didn't. There are even yellowish-green lines on the screen. I used Odin(v.10) btw
I was about to try factory reset but I can't access recovery mode. Every time I try to it just goes back to the yellowish-green lines.
I can still access the download mode though. These are what's on the upper left of the screen:
Odin Mode
(Product Name)
Current Binary: Custom
System Status: Official
FRP Lock: Off
Knox Warranty Void: 0x1(4)
Secure Download: Enable
I downloaded Samsung Kies(I saw this tutorial on youtube on how he recovered his phone using Kies. There are a lot of comments saying it worked for them). It was fine until it asked for the s/n of my phone. I typed everything correctly and it would still end up saying "The S/N you have entered is incorrect". I even downloaded both Kies and Kies3 just to make sure and both has the same result.
That's it. After that I'm stuck. Heeeeellpp
Click to expand...
Click to collapse
Go to the link below and download the firmware for your phone and flash it via odin.
http://www.sammobile.com/firmwares/
http://updato.com/firmware-archive-select-model
You can also follow this guide to install firmware and rooting further if you want.
http://forum.xda-developers.com/galaxy-j5/how-to/tutorial-upgrade-j5-2015-to-6-0-t3443904
rjrulz007 said:
Go to the link below and download the firmware for your phone and flash it via odin.
http://www.sammobile.com/firmwares/
http://updato.com/firmware-archive-select-model
You can also follow this guide to install firmware and rooting further if you want.
http://forum.xda-developers.com/galaxy-j5/how-to/tutorial-upgrade-j5-2015-to-6-0-t3443904
Click to expand...
Click to collapse
I got a problem about the firmware though. I'm not quite sure which one...
scarystarrynight said:
I got a problem about the firmware though. I'm not quite sure which one...
Click to expand...
Click to collapse
On which firmware did u root? Lollipop or marshmallow? The greenish yellow screen is because u didnt flash the correct twrp recovery via odin...twrp for lollipop will not work on marshmallow
However if u need d link to the firmware, i ll send u as its there in my online files...download has unlimited bandwidth
scarystarrynight said:
I got a problem about the firmware though. I'm not quite sure which one...
Click to expand...
Click to collapse
Just download any country's firmware for J500H and flash it using odin. All country's firmware will work on your device as long as it is for J500H. Just dont use any other model's firmware like J500F.
scarystarrynight said:
Hello, um, I need a li'l help here
I just rooted my phone(Samsung J500H) and after it said "PASS" the phone is supposed to successfully restart but mine didn't. There are even yellowish-green lines on the screen. I used Odin(v.10) btw
I was about to try factory reset but I can't access recovery mode. Every time I try to it just goes back to the yellowish-green lines.
I can still access the download mode though. These are what's on the upper left of the screen:
Odin Mode
(Product Name)
Current Binary: Custom
System Status: Official
FRP Lock: Off
Knox Warranty Void: 0x1(4)
Secure Download: Enable
I downloaded Samsung Kies(I saw this tutorial on youtube on how he recovered his phone using Kies. There are a lot of comments saying it worked for them). It was fine until it asked for the s/n of my phone. I typed everything correctly and it would still end up saying "The S/N you have entered is incorrect". I even downloaded both Kies and Kies3 just to make sure and both has the same result.
That's it. After that I'm stuck. Heeeeellpp
Click to expand...
Click to collapse
i got the same problem... my phone showed that smart switch emergency thing but i was like "meh, let me reboot this" and received this, even if i charge this i see blue lines if i boot i see yellow lines and making the screen bright with green color, downloading these files tooks like 5 hours, like are you kidding me? so i think my phone is corrupted forever... does still has someone this problem and already fixed it?
UPDATE 2022.01.13
So i changed the rom to lineage os, firmware was absolutely mission imposibble for me, so i decided to change the rom, actually it works better tho.

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