PSA for those suffering from early shutdown problem... - Nexus 6P Q&A, Help & Troubleshooting

I bought my nexus 6p a few months ago second hand from swappa.com. I like others have experienced the early shutdown problem and at first i let it go however it continued to get worse and the battery would barely last my one hour ride to work. I decided to contact google just to see what would happen. I was sure my phone was out of warrantee which the tech support rep confirmed. I told her my situation and to my surprise she said that since this is a known problem, as a one time courtesy they will take back my phone and send me a refurb. Just wanted to share my story in case anyone else here is having a difficult time with this. I cant say yet whether or not i still have the problem but will report back after a few day sif anyone is interested. i'm sure the battery life will be better though.
edit: i even explained that i bought it second hand from sappa.com and thats why i am not the owner in their system. It seems the phone just needed to be originally purchased from them instead of a third party like a phone company.

Bmanc42 said:
I bought my nexus 6p a few months ago second hand from swappa.com. I like others have experienced the early shutdown problem and at first i let it go however it continued to get worse and the battery would barely last my one hour ride to work. I decided to contact google just to see what would happen. I was sure my phone was out of warrantee which the tech support rep confirmed. I told her my situation and to my surprise she said that since this is a known problem, as a one time courtesy they will take back my phone and send me a refurb. Just wanted to share my story in case anyone else here is having a difficult time with this. I cant say yet whether or not i still have the problem but will report back after a few day sif anyone is interested. i'm sure the battery life will be better though.
edit: i even explained that i bought it second hand from sappa.com and thats why i am not the owner in their system. It seems the phone just needed to be originally purchased from them instead of a third party like a phone company.
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Click to collapse
Let us know how it all works out, how long it takes to get the refurbished one which I've heard can be a different color if that matters to you but should be the same capacity. Did they ask for a credit card in case they don't get the return unit?
I think I'd personally rather just change the battery first ( https://forum.xda-developers.com/showpost.php?p=72934124&postcount=25 ) to see if it solves the problem without losing my 1.5 yr+ whole setup-dealing with restoring files that I did however backup but it's good to know Google has offered this one time courtesy since it's a real issue that a Google store device shouldn't have. My fingerprint sensor on my stock Nexus 6P is getting annoying slow too often ( for some it's stopped working entirely https://productforums.google.com/forum/#!msg/nexus/vLbK8_TF7vE/27XCSnZvBQAJ ) so maybe I'll contact Google to see what they say - https://support.google.com/nexus/answer/7109524?hl=en&ref_topic=7084203.
I just installed the latest July 5 security patch update (this Build N2G48B of 7.1.2 took a long time to boot & still finishing update) which seems to have helped my fingerprint sensor speed so far but more time will tell..

to answer your questions, i ordered it the sunday before independence day and recieved it thurs. they used fedex 2 day shipping.phone is the same color and capacity. they put a hold on my credit card for almost 800 until they recieve the old phone back. battery life is substantially improved. I am so used to plugging the phone in every chance i get that i have not had a chance to see if it actually goes to 0% yet but i did get it down to about 15. ill post back in a few days to let you guys know if i still have the early shutdown with this refurbished phone

I did the same exact thing on Sunday, I got my phone on Swappa with Nexus protect that was transferred to me. The battery issue has become a serious issue sometimes dying at 50% so on Sunday google changed original owner in "google tools" to me so it appears as if I bought it from them and also issued me an out of warranty RMA. I placed the order yesterday once I got the funds for the hold ($588 for 64gb 6P) and the phone shipped today.

Bmanc42 said:
to answer your questions, i ordered it the sunday before independence day and recieved it thurs. they used fedex 2 day shipping.phone is the same color and capacity. they put a hold on my credit card for almost 800 until they recieve the old phone back. battery life is substantially improved. I am so used to plugging the phone in every chance i get that i have not had a chance to see if it actually goes to 0% yet but i did get it down to about 15. ill post back in a few days to let you guys know if i still have the early shutdown with this refurbished phone
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Click to collapse
Thanks for starting this thread, did they send you a prepaid postage to return your device with your refurbished replacement?
Could you-everyone install AccuBattery as described in thread https://forum.xda-developers.com/showpost.php?p=72934124&postcount=25 & tell us the battery health (mine is just 41-42% estimated capacity after >19 mo) of your refurbished replacement.. I would be very surprised if you still have an early shutdown problem with a healthy battery. The latest update seems to have improved my fingerprint sensor speed but still sluggish at times (yet still faster than entering the PIN).
Mine is a 64GB Silver Aluminium which is probably the most produced one so would likely get the same one in return but for others I've still heard you could get a different color like this guy https://www.youtube.com/watch?v=2fCDOfljoQY
If I had more recently got the phone I'd be more psyched to contact Google first but after >19 months of data on it setup the way I like it I'm still leaning toward just replacing the battery by Monday with only an 1hr of downtime & monitor with AccuBattery but the more options to solve the issue the better.

They email you pre paid postage to print out and use and you can use the same box. Accubattery shows 87% health based on 2 sessions with 130% charged and 3908 mA

Bmanc42 said:
They email you pre paid postage to print out and use and you can use the same box. Accubattery shows 87% health based on 2 sessions with 130% charged and 3908 mA
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Click to collapse
Good to know, hopefully you won't get anymore early shutdowns (for at least the next 12+ months anyway when its battery degrades & you've moved on to another device. Maybe the 87% will also go up some with more sessions data but it should be far better than the original battery.
I had an uninitiated reboot today at 100% because I had my N6P plugged into an external battery since I didn't want a potential shutdown while using voice navigation (among other apps) but at least it could reboot without further incident. I still think that could have been the degraded battery issue that can not keep up with the power demands of so many apps (even if plugged into a portable external charger-some apps which I closed after the uninitiated reboot).
Hopefully no one will be reporting early shutdowns & less uninitiated reboots after healthier batteries..

Related

is it... the battery?!?!

I'm at a loss.
A week ago, phone started random resets and looping resets - usually when using a significant resource (i.e. camera, web).
I removed everything, reflashed rom, reflashed the Cingular rom etc. to no avail - same problem.
Today, I'm running the bare bones cingular rom without add ons. Seems like I'm doing fine - battery down to about 88% at 5pm which seems okay (I push mail from the exchange server). I take a picture with the camera and go to send it via email and the phone starts looping resets. I soft reset and I get a low battery message - 12%. I went from 88% to 12% in about two minutes.
Any expert opinions? Is it just the battery or is my phone turning into a brick?
Thank in advance.
Sincerely,
Jonathan
First off how old is the phone? It could be time to get a NEW battery.. these batteries have shelf lifes.. lol.. there days are numbered.
Phone is about 1.5 years old.
Update:
Interesting update:
Powered the phone off to pull the battery and check it out as I am looking for a new battery on ebay.
When I power the phone up, it now says battery is at 67%
- this makes me concerned that there is a hardware problem with the power management system in the phone...
thoughts?
"bump"
Any help, all. I would really appreciate your insight.
I'd start by buying a new battery. 1.5 years is a long time for a rechargable battery.
I am having the EXACT same problem.
I even bought an OEM Sanyo on eBay. No change. Then, I complained to Cingular and they replaced the phone (it took a LOT of complaining).
I put the new battery in the new phone, totally vanilla install. It worked great for a couple of hours, then the problems started happening again.
WTF? New phone, new battery and it's still happening.
Yeah - probably no way any level of complaining is going to score me a new phone from Cingular because of the age. I have a new battery on the way, but I am worried that it might be something with the charging circuit or something. Wish somebody with some expertise would speak up on this...
If you are lucky: they sell extended batteries on eBay. I bought me one for my TMO USA VARIO. The stand-by times are really amazing!
In case you consider to buy an extended one make sure that it comes with the battery door as pictured at the link below!
In general the prices on eBay are very low, so, if you are planning to keep your phone a bit longer you might want to buy 2 or 3 batteries at once? (Saves shipping and I really expect that the batteries will soon not be available any longer since the WIZ is discontinued.)
Link to eBay item:
http://cgi.ebay.com/For-Cingular-81...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I had this problem. Looping reboots, might work for 5 minutes but then a constant cycle of reboots. Mine is a years and 2 months old.
I though it was the phone and was ready to ditch it. The battery showed a good charge.
I bought a OEM battery off of eBay for 10 bucks and the phone has not had one issue since.
No question it was the battery in my case.
Excellent. Thanks for the response. New battery was purchased last week and should be here soon, so I'll let you know how that turns out.
Might also take a look at the extended battery - seems like a neat feature, although it looks like it would keep the phone from fitting in my car stand (I use tomtom with it).
I'll post a reply when I find out if it is indeed the battery.
Thanks again.
Its a battery issue.
I had this problem before.
I would charge my phone using some 3rd party cradle and some how it screws my battery up.
for exmaple. The phone would say the battery is fully charged. but when i use it. the phone only lasts 5 mins.
after awhile. not matter how i charge the battery the battery never went to it's full charge. and like you, it keeps looping.
this was an OEM battery that i had for less then a year.
i got a random cheap battery off ebay to test it. and now it works fine.
i threw out the old battery.
UPSATE
UPDATE: It was..... the battery. Easy OEM replacement off ebay for less than 5 bucks. Running like a champ again. Thanks for the insight. Hopefully this helps someone else in the future.
Cheers!
- JB

TF101 dock issues(here we go again)

I can't believe how hard can be to have a fully working device these days.
I really like the tf101 with the docking station, specially on the road, I used it(dock) for 1 month,then shelved it, and now starting using it again, here is my list of issues:
1. After tweaking my docking for a possible battery draining problem(partially solved now), my dock doesn't come back after entering power saving mode(most of the time), only works when AC power adapter is plugged in.
2. I have to press the power button for it(a loose power button, that eventually have to ship it to asus for repairing), then my sd card slot is not being recognized at all, all my sd memory contents remain "unseen"
3. I found out restarting the tf101 will solve my issue(temporary) until tf101 goes on power saving mode and we start the cycle all over again.
This is just my 2 cents opinion, I appreciate if all fanboys here(if any) just try to be realistic about this tangible shortcomings:
Is it really worth it to have a device like this?, I will attempt to service it with Asus separately, will have to unroot my tf101 first. Is it really worth all the time I have to spend troubleshooting an immature device/platform? $550 spent(TF101 +dock) wasn't exactly a pocket change ? I think android devices, specifically asus tablet devices are still a long road away to become real working solutions for travelers/professionals. Do we really have to tolerate and live with those current limitations? I don't think so. My MSI X340 and hansspree 12.1 dual core netbooks despite their shorter battery life and larger sizes just do the work. I'm seriously considering getting a mac book air 11.6 which will allow me to get the best of worlds (windows and mac) for about 30% more will cost me to get a TF201 and dock combination.
I will keep my tf101 just to try out ICS (if ever gets officially released from Asus)
I'm finally got tired of dealing with immature wannabe gadgets. I'm going to miss android, will probably come back to try out the TF700T later this year.
I will start by saying i am having similar dock issues. Battery and having to hold power to reboot because it wont always come out of sleep. I recently mistakingly grabbed my GF`s dock in the place of mine one night and in the three days it took me to realize what i had done, all my issues seemed to disappear. I realized what happened bscause she started complaining about the same issues on hers. I have had my dock back for 2 days now and the battery and device lag seems to still be there but i have been able towake the device up so far. I hope i can just send off my dock and see what they can see while still hunting for a fix i can do.
Second, I recently had to explain this to my mom, though these issues are annoying, remember that all devices like this have a potential to have issues. My parents recently got an iphone in thehouse (work requirement), and it was dead in 20 minutes, the line at the apple store showed a story of others with dead devices. Moms expression of "I thought apple devices never die" was cute to hear in the store. It happens, dont get too discouraged.
rma because it sounds like you have a defective device. The battery drain is common, mine seemed to have been fixed with the latest firm ware update.
Sorry you are having so many issues with it, but when they do work right, they sure are nice. Good luck
Sent from my SAMSUNG-SGH-I997 using XDA App
theraffman said:
rma because it sounds like you have a defective device. The battery drain is common, mine seemed to have been fixed with the latest firm ware update.
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Click to collapse
How are firmware updates performed for the dock?
I've gone through 3 docks by now. They all worked flawlessly for me. Don't get discouraged. You should RMA and see what they can do. There are at least 3 out there that work great.
of course, Dock has latest firmware update.
I sent them an email and just waiting RMA instructions
I contacted them twice over the phone, and got disconnected twice as well, coincidence? maybe. The whole RMA process with Asus products is overall complicated. Asus online password recovery feature Does not work. their website must be down or under maintenance. At least I got a Case number just have to wait now.
Will RMA both units if possible, my TF101(loose power button) and my Dock device(drainage and power saving issues).
cephraim said:
How are firmware updates performed for the dock?
Click to expand...
Click to collapse
Assuming you are not rooted and running a 3rd party kernel, the dock's firmware is downloaded and installed automatically. You should see a little icons that will announce the update.
Yeah. I'm RMAing my one as well because of dock-issues.
That ************ just causes battery-drain left and right when connected, even though I bought it to double battery-life. It easily killls off my existing battery-life by over 80%.
Amazing. And amazingly stupid.
I hope they manage to fix this, or I will be forced to hate what could have been a ingenious device.
4 days waiting and counting, for a simple RMA process.
I love you Asus, will have to call them back again.
Have a Case number already.
My $250 Asus motherboard just died after 11 months. I don't know what is going on with quality control these days.
jrsalda said:
I don't know what it going on with quality control these days.
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Click to collapse
There is none. I saw the same with lenses for DSLRs, most manufacturers prefer to sell without quality control and then exchange those that are bad (only if user notices the problem of course).
As an amateur photographer I've never had any issues with canon DSLR lenses, ever. Used to be an Asus fanatic, not anymore, all my monitors are Asus(the high end ones) 24, 25.5 and 27", they haven't failed to me...yet
my 18 month Asus gaming laptop(paid $1200) starting to fail, my LCD was causing some flickering. and decided to fix it by my self(out of warranty), I replaced the video card(nvidia gtx260m), lcd video cable and it didn't fix the problem, I replaced the LCD 16" made by LG, and problem solved, however It set me back almost $400 in parts, not quite happy at all. I guess all electronic devices are disposable these days. 5 days and counting waiting for the RMA, come on Asus!
well, finally my tf101 dock "passed away" ,100% drainage issue, battery eats up even my tf101 tablet in 8 hours or less, it does happen all the time now, 1 week waiting for the RMA and nothing, I filed individual RMA requests for my tf101 tablet and tf101 dock. Will attempt to reach them over the phone today one more time.
finally managed to get those "helpful" asus employees over the phone, will RMA my dock only, to be honest at this point I do not thrust them anymore, I can live with my loose power button on my tf101 tablet, as long as the dock works properly. I will overnight my dock and will see how long does it take to get service.
I RMAed my dock Saturday. Will see what happens.
Sent from my Galaxy Nexus using Tapatalk
I plan to contact them this week about RMA`ing my dock as it will go from 100% to 3% in 24 hours while onlg being on the tablet for less then 3 of those 24 hours.
I don't doubt that people have had issues, but I just wanted to say that my experience with stock HC has been great. Very few reboots or lock ups. The dock battery seems satisfactory, although it is obviously smaller than the tablet's battery.
I did have a problem with the tablet battery draining quickly overnight, but that disappeared after I uninstalled a certain app (Mail.com's app), and installed the Auto Airplane Mode app.
For those who are experiencing high battery drain, have you tried going back to stock HC and uninstalling apps that are constantly trying to access the internet? Maybe it's not a problem with the hardware?
I've done that before requesting a RMA, came back to stock, delete all apps, all delete widgets, installed airplane mode and still had the drainage issue. So it's definitely a hardware issue.

battery.

it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on ??.
Its a hardware fault, as in as much as your battery needs replacing. Well known issue where the battery degrades causing this issue.
You could install Accubattery and do a health check to conform this.
Replace Your Battery!
dark3bod said:
it has been months now having to deal with this issue......
Click to expand...
Click to collapse
Have you been living in a cave? Are you a troll? Did you think a software update was coming to fix it? You need a replacement battery, or get another phone.
dark3bod said:
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on ??.
Click to expand...
Click to collapse
I installed a new battery and used battery calibration from the play store. It's working like new again.
I just got my new 6p battery. I can confirm that I just get 1hr of screen on time and it will shutdown. I live in asia and There is no stock of the 6p's battery everywhere here even in Huawei stores and service centers. I got mine from an online site and have it shipped to me. It took a while but it was worth it. Its like new again (bought this device 2nd hand and already have the degraded battery).
vyrus027 said:
I just got my new 6p battery. I can confirm that I just get 1hr of screen on time and it will shutdown. I live in asia and There is no stock of the 6p's battery everywhere here even in Huawei stores and service centers. I got mine from an online site and have it shipped to me. It took a while but it was worth it. Its like new again (bought this device 2nd hand and already have the degraded battery).
Click to expand...
Click to collapse
What batteries did you guys buy? I have battery issues. Phone dies but twrp shows another value. Sometimes drops by 2% instead of 1%
lil_ith said:
What batteries did you guys buy? I have battery issues. Phone dies but twrp shows another value. Sometimes drops by 2% instead of 1%
Click to expand...
Click to collapse
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
vyrus027 said:
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
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Click to collapse
I've never heard that one. But I've heard I've had to be careful with sino as most are fakes now. But I've also heard good ones about Cameron sino x longer? Or something.
Very much would appreciate your advice on this as I don't want to pay for a fake. As I plan to get a new charger, battery, screen protector and case for it. But with the battery as it is now. Wouldn't be worth it
lil_ith said:
I've never heard that one. But I've heard I've had to be careful with sino as most are fakes now. But I've also heard good ones about Cameron sino x longer? Or something.
Very much would appreciate your advice on this as I don't want to pay for a fake. As I plan to get a new charger, battery, screen protector and case for it. But with the battery as it is now. Wouldn't be worth it
Click to expand...
Click to collapse
I suggest Beltron like mine, most of the batteries doesnt have any temp sensor. It doesnt bother me that much. I suggest using a 1A charger. Slow charging but it doesnt stress the battery so much like the OEM charger. My wild guess is that the charger is the reason why the battery degrades so fast. Good luck with your 6p!
vyrus027 said:
I suggest Beltron like mine, most of the batteries doesnt have any temp sensor. It doesnt bother me that much. I suggest using a 1A charger. Slow charging but it doesnt stress the battery so much like the OEM charger. My wild guess is that the charger is the reason why the battery degrades so fast. Good luck with your 6p!
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Click to collapse
Thankyou very much. I will keep looking/reading but I keep this in mind. Thankyou
vyrus027 said:
There is no more original battery for our 6p almost everything that is being sold is a chinese knockoffs. But I got a Beltron Battery. I also like the cameron sino (good reviews) but the price is 2x the price of beltron if when i ship it to my country. But, So far no issues. 1hr 45mins SOT and i still have 70% (Fb, YT, Web browsing, instagram and etc). Today is my first day of using this battery. Fingers crossed.
Click to expand...
Click to collapse
Agree... but what does Accubattery say your battery capacity is? 1st day feel of the pants is feedback, but having data would be better. Run the app, and after a few full charges let us know how this battery compares to the one it replaced. You *may* have found a great replacement. Thanks.
v12xke said:
Agree... but what does Accubattery say your battery capacity is? 1st day feel of the pants is feedback, but having data would be better. Run the app, and after a few full charges let us know how this battery compares to the one it replaced. You *may* have found a great replacement. Thanks.
Click to expand...
Click to collapse
Ill download the app again. I always forget using that app. Last night i charged it 30%-100% in just more or less 3hrs using 1A charger. i was asleep that time. Today I'm using the phone non stop. Off wifi and off cellular since i have a dedicated daily driver for my social life using this device just for entertainment. Today I've been reading manga using an app non stop @ 50% brightness. Here are the screen shots of my battery in settings. I think its good. Ill return with accubattery data later
Any links for recommended battery instructions?
dark3bod said:
it has been months now having to deal with this issue.
i really love my 6p but I've got tired of having to charge my phone every three hours. it shuts down when recording video when the battery below 50% or giving the CPU a hard task like searching a long excel sheet. i cant open Snapchat when below 50% fearing that it will shutdown and its not may or may not it will shutdown .
i don't think its a hardware failure because when it happens twrp boots up just fine but cant mount data and it shows the real percentage. while ROM shows 1% and shutdown. it happens with all ROMs even the stock ones.
I live in a country where there is no support from google or any hardware store ( they don't even know the name of the phone ).
this issue have put me in many awkward moments I've waited for a long time towards a solution maybe that's it. and it is time to move on .
Click to expand...
Click to collapse
My wife had the same problems and got a Pixel.
I ordered a new battery for around $20, put it in and now it's like a new phone. I swapped out the Sim card from my Moto z and now it's my daily driver. By the end of my shift it's still at 80%
I bought a brand new Nexus 6P and have had it for a month now and I must say, coming from the LG G5, its a damn shame the 6P's battery doesn't live up to the potential some phone batteries do. I would recommend doing a health check for your battery once a month at least, it's what I do to keep an eye on things. There are some good apps for monitoring your usage and longevity quite accurately.
Nevertheless I still prefer my 6P to the G5 :silly:
If your want an OEM battery here is one https://goo.gl/jmYfn9 the seller runs out but seems to get more in. I bought this one and had five and a half hours screen on time when I plugged in at 8% battery left. Mine was shutting down as soon as it hit 20%
Bos3Mq said:
I bought a brand new Nexus 6P and have had it for a month now and I must say, coming from the LG G5, its a damn shame the 6P's battery doesn't live up to the potential some phone batteries do. I would recommend doing a health check for your battery once a month at least, it's what I do to keep an eye on things. There are some good apps for monitoring your usage and longevity quite accurately.
Nevertheless I still prefer my 6P to the G5 :silly:
Click to expand...
Click to collapse
I have to object to the that factor that the battery on the 6p doesn't live up to its potential, well I'm making a statement out out of that comment, I bought an replaced my own battery, even went as far as adding new thermal paste in the places required, I also have my device rooted an pretty much battery mod central on my device, I have had it for 5 days on deep doze settings an it's at 68%. I had insured my journey with complete overall satisfaction, I have added a 3600 an it came 2 days after I Ordered off Amazon, for 15$ free shipping, can't beat the fact is the way a device should run, no just a nexus 6p, I mean ll devices, if you can oot it when your phone is new, you can max your battery potential to the extreme, if you've had the device like me for 3+ years, every battery saving option I went through trial and error Makin that thing last for 3 hours if it was rooted with doze settings and lasted an hour max if not rooted. So I went the do it youself an learn something an it wasn't hard one bit. Charged It till full an turned it on an let it do its thing, I can't tell you how many of you need to change your battery out an buy a new phone. let's be clear an unrooted phone will never exceed battery life for the reasons of the hogwash they add o it an cause it to drain, if you eliminate the drag you'll get your full potential on battery life and only 15$ than forking out 500$ on a new device, work smarter not harder. Seeder, amplify, greenify, power nap, servicely, naptime, xposed, better battery stats, tasker, appcontext, powersving.apk,magisk doze mods, I recommend them all on magisk even if they are repoed, fix the prop for the present time if you know what your doing, Lspeed Is a great tool to have, I use elementalx an tweaked my settings for battery another great tool for battery conserving is [All+ROMs]+Galacticâ„¢+DeepSleep+MOD+[Super+Battery+Saver], find an flash it in recovery. For all devices.
If there are any questions on those apps or have any fed back let me know. Good luck.

My Nexus shuts down at 15% but won't turn back on til on charge. HELP?

So, I got a Nexus 6P, I had a Sony Xperia XA1, but, well, it stopped working, so I got a Samsung Galaxy C5, then, that had issues so I traded that in and got a Nexus 6P. It was second hand from CeX. I took it in yesterday to do a warranty test. They found no issues. To be honest, the person who served me looked like she couldn't be bothered. I really like the phone, and I don't know what to do. My friend suggests taking it back to CeX and maybe getting a replacement, but I don't want to do that, I'm really enjoying the device when it actually works. I've used AccuBattery, and the readings jump. One point my battery health was at 53% which was disgustingly bad. Following check, it was up at 89%, which is a lot better. For it to fall again to 58% and back up to 93%. When it shuts down, I can't turn it back on again. At all. It requires a charger. I've tried all the suggested methods of battery 'calibration' etc. None of them work, and I don't want to damage the battery anymore.
Any help would be greatly appreciated.
There's a ton of topics here regarding battery, use the search and you'll see that this is a very common failure. I had the same behavior and a battery replacement fixed it, but YMMV... give it a try, find a good battery and replace it.
KMT2K said:
So, I got a Nexus 6P, I had a Sony Xperia XA1, but, well, it stopped working, so I got a Samsung Galaxy C5, then, that had issues so I traded that in and got a Nexus 6P. It was second hand from CeX. I took it in yesterday to do a warranty test. They found no issues. To be honest, the person who served me looked like she couldn't be bothered. I really like the phone, and I don't know what to do. My friend suggests taking it back to CeX and maybe getting a replacement, but I don't want to do that, I'm really enjoying the device when it actually works. I've used AccuBattery, and the readings jump. One point my battery health was at 53% which was disgustingly bad. Following check, it was up at 89%, which is a lot better. For it to fall again to 58% and back up to 93%. When it shuts down, I can't turn it back on again. At all. It requires a charger. I've tried all the suggested methods of battery 'calibration' etc. None of them work, and I don't want to damage the battery anymore.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
It's battery issue, mine was the same. I chatted to google throught the helping section builtin on the settings from my phone and they told me Huawei MUST repace the battery if the phone was still on warrenty. Mine was about to expire, got my phone to the Huawei center in about 2 days they gave me a new battery for free.
My Nexus 6P now last about 2days of medium/low use
KMT2K said:
So, I got a Nexus 6P, I had a Sony Xperia XA1, but, well, it stopped working, so I got a Samsung Galaxy C5, then, that had issues so I traded that in and got a Nexus 6P. It was second hand from CeX. I took it in yesterday to do a warranty test. They found no issues. To be honest, the person who served me looked like she couldn't be bothered. I really like the phone, and I don't know what to do. My friend suggests taking it back to CeX and maybe getting a replacement, but I don't want to do that, I'm really enjoying the device when it actually works. I've used AccuBattery, and the readings jump. One point my battery health was at 53% which was disgustingly bad. Following check, it was up at 89%, which is a lot better. For it to fall again to 58% and back up to 93%. When it shuts down, I can't turn it back on again. At all. It requires a charger. I've tried all the suggested methods of battery 'calibration' etc. None of them work, and I don't want to damage the battery anymore.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Office batteries on eBay, changed mine myself, no more early shutdowns.
Thank you everyone I ended up taking I back to the store and they replaced the phone with an Xperia XZ. I asked if they'd replace the battery, but replacing the phone overall helps as well I suppose haha.

Yet another battery drain victim - Problems with new battery too

Hi everybody,
I've been following this great site for a long time, but this is my first post.
I'm one of the unhappy owner of a Nexus 6P with severe battery drainage. I've read plenty of threads on this topic both on this site and others, but some issues are still unclear to me.
The battery performance had been worsening since last September, with an increasing pace up to the point that last month the phone would turn off between 76% and 45%. The drainage was also extremely fast, going from full charge to 70% in half an hour of medium usage.
So I finally made up my mind and decided to change the battery. Last week I brought it to an electronic shop that I trust and they replaced the battery. I hadn't read about the fake batteries yet, and I didn't warn nor asked the guy at the shop about them - but as I said I think he's reliable.
Up to this point, nothing new.
I've had the new battery for three days, but the problems remain, same as before. I am quite puzzled, as I think that even with a fake battery there's no way to get same performance as before. The drainage is as bad as before and so the early shutdown (I reached once the 33%, but still not good and may have happened also with the old battery). AccuBattery says the battery health is 26%, but it is still a rough estimate as it had only 4 cycles.
So my questions are:
1. Do I need to wait some more days for the new battery to adjust before losing every hope?
2. As I was travelling, I could only wipe the cache. I'm gonna try a factory reset, could it help?
3. Do I need to take some extra precautions in order not to "burn" the new battery? As it is lasting as long as the old one, I need to recharge it every 3h more or less or use a battery pack (that I hate) and I think it is not good.
I cannot ask a replacement from Google as I live outside the US.
Thanks for any help you can give me.
@Paul_test even the new batteries can have issues with the 6p. I went through a couple from eBay before I got one that was solid. The shops needs to test the phone with some battery drain apps first to make sure before they put it back together.
Exodusche said:
@Paul_test even the new batteries can have issues with the 6p. I went through a couple from eBay before I got one that was solid. The shops needs to test the phone with some battery drain apps first to make sure before they put it back together.
Click to expand...
Click to collapse
Thanks Exodusche. Unfortunately, I was in Spain at the time and they returned it to me the day I was leaving, so I hadn't the time to test.
So the "fake" batteries are complete crap? not just lower capacity I guess.
Did anyone come up with an explanation for this drainage problem? I mean, is it an hardware issue?
Paul_test said:
Thanks Exodusche. Unfortunately, I was in Spain at the time and they returned it to me the day I was leaving, so I hadn't the time to test.
So the "fake" batteries are complete crap? not just lower capacity I guess.
Did anyone come up with an explanation for this drainage problem? I mean, is it an hardware issue?
Click to expand...
Click to collapse
If your on Oreo shouldn't have any drain unless your using apps like Facebook. I ordered so far 4 batteries from eBay and only the first one had issues. The rest preforming close to stock. If your unlocked an rooted can get app like wakelock and check if have any rogue apps. But if your having early shutdowns no brainer that it's the battery.
About 2 weeks ago I order a battery from Aliexpress (it was about $13) and did the replacement myself yesterday. It took about 3 hours of sweating and swearing - the videos on Youtube make it look SO easy. Part of the problem was that I didn't have the right tools but I improvised and managed to open the phone with very minor marks.
Regarding the battery, I bought the one that seemed the most popular (with 350+ 5 star reviews) but it is definitely not "legit" as the KC Certification number was "XX-XXXX-XXXX" and it is ever so slightly smaller than the original one, but there is a fabrication date on it and it indicates it was manufactured a few months ago, so that's a good thing I guess. The capacity is estimated at ~90% (of the advertised 3.450mAh) and the Screen On time varies from 4.5-5 hours, so I'm pretty happy with that, considering that I would get 2-2.5 hours with the same kind of usage on the old one. A minor inconvenience would be that the % indicator is not as accurate as before, for example jumping from 80 to 76% after I pick up the phone and use it for a while, but this might get better after the initial charge cycles, as well as the "health". Also, the phone is usable to the last 1%, no more sudden death.
So if you're not satisfied with the one you have now, I definitely recommend you get one from Aliexpress, as it comes (almost) directly from the manufacturer, unlike eBay or Amazon where you could pay double.
And maybe try to install it yourself?
Hi all. I admin a group of Nexus 6p Italian users. I quote all replies to the OP questions.
I just would like to add an information. I know some 6p owners that changed their barretu with this one:
https://www.amazon.it/dp/B01BHYLUUQ/ref=pe_3310731_185740161_TE_item
So far, they are happy. Of course you have to consider to change the battery by yourself.
The nexus 6p is still a solid device if you find a good battery. Good luck.
---------- Post added at 04:14 PM ---------- Previous post was at 04:06 PM ----------
I'm an admin of a Nexus 6p group of Italina users. I quote all answers to the OP question. I only add that I know some 6p users that replaced their battery with the one manufactured from "vhbw" (I can't post link because I'm new to XDA even if I follow XDA for a long time).
Just google "vhbw battery nexus 6p" if you are interested.
The Nexus 6p is still a solid device if you find a good battery. Good luck @Paul_test
skullzhunter said:
About 2 weeks ago I order a battery from Aliexpress (it was about $13) and did the replacement myself yesterday. It took about 3 hours of sweating and swearing - the videos on Youtube make it look SO easy. Part of the problem was that I didn't have the right tools but I improvised and managed to open the phone with very minor marks.
Regarding the battery, I bought the one that seemed the most popular (with 350+ 5 star reviews) but it is definitely not "legit" as the KC Certification number was "XX-XXXX-XXXX" and it is ever so slightly smaller than the original one, but there is a fabrication date on it and it indicates it was manufactured a few months ago, so that's a good thing I guess. The capacity is estimated at ~90% (of the advertised 3.450mAh) and the Screen On time varies from 4.5-5 hours, so I'm pretty happy with that, considering that I would get 2-2.5 hours with the same kind of usage on the old one. A minor inconvenience would be that the % indicator is not as accurate as before, for example jumping from 80 to 76% after I pick up the phone and use it for a while, but this might get better after the initial charge cycles, as well as the "health". Also, the phone is usable to the last 1%, no more sudden death.
So if you're not satisfied with the one you have now, I definitely recommend you get one from Aliexpress, as it comes (almost) directly from the manufacturer, unlike eBay or Amazon where you could pay double.
And maybe try to install it yourself?
Click to expand...
Click to collapse
I was having some doubts about installing it as I don't have the right tools, but if you say you did even without them I can try as well. Also, my phone has already been opened so it may be easier now. I had a bad experience with a laptop display using Aliexpress, so I'd rather try first with the one suggested by luck.giak that is also cheap. Thanks!
luk.giak said:
Hi all. I admin a group of Nexus 6p Italian users. I quote all replies to the OP questions.
I just would like to add an information. I know some 6p owners that changed their barretu with this one:
So far, they are happy. Of course you have to consider to change the battery by yourself.
The nexus 6p is still a solid device if you find a good battery. Good luck.
---------- Post added at 04:14 PM ---------- Previous post was at 04:06 PM ----------
I'm an admin of a Nexus 6p group of Italina users. I quote all answers to the OP question. I only add that I know some 6p users that replaced their battery with the one manufactured from "vhbw" (I can't post link because I'm new to XDA even if I follow XDA for a long time).
Just google "vhbw battery nexus 6p" if you are interested.
The Nexus 6p is still a solid device if you find a good battery. Good luck @Paul_test
Click to expand...
Click to collapse
I'll definitely consider it, as it is also quite cheap. I totally agree that it would still be a very nice phone, but these battery problems make it unusable. I'll give it one last try. Thanks!
Paul_test said:
I'll definitely consider it, as it is also quite cheap. I totally agree that it would still be a very nice phone, but these battery problems make it unusable. I'll give it one last try. Thanks!
Click to expand...
Click to collapse
Your welcome, be careful to open you device. You need time and patience.
To be completely honest, I'm reporting to you experiences of other users. When I had the same issue three moths ago I contacted Amazon that refunded me completely. My 6p was 1.5 years old and I was upset to change that phone so quickly (according to my standard). I considered the barety replacement by myself but finally I have to say that the refund was the right option --> Now I'm more than happy with my new BQ Aquarius X2 pro.

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