Samsung is not honoring its Galaxy S8 $200 trade-in discount for many customers - Samsung Galaxy S8 Questions and Answers

Hi, you probably read this article: http://www.androidpolice.com/2017/0...e-discount-many-leaving-customers-frustrated/
I am still waiting for my Galaxy S8 to arrive(Monday) and after receiving will need to send in my old trade-in device. Did any one have their trade-in denied or accepted? I know that Samsung values the rejected trade-in as $25 and isn't returning the old phone back to the customer even if they return the new phone.

I was planning on sending in a Note 2. It's in very good condition, with box and charger. I figured that may increase my chances of the $200 trade in offer.

I don't understand the appeal it would be more cost effective to sell your phone and then use that money towards the s8 instead of relying on Samsung's judgement on what is acceptable and what isn't.
I really don't feel bad for the ones buying cheap phones and trying to turn them in for 200 and only getting 25
Sent from my LG-H918 using XDA-Developers Legacy app

evo4g63t said:
I don't understand the appeal it would be more cost effective to sell your phone and then use that money towards the s8 instead of relying on Samsung's judgement on what is acceptable and what isn't.
I really don't feel bad for the ones buying cheap phones and trying to turn them in for 200 and only getting 25
Sent from my LG-H918 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have an old LG Optimus which is still in good condition and if Samsung won't accept it, I hope they at least give $25 back and I can always return the S8 back to them. The question is: will they give $25 back even if returning the Galaxy S8?

evo4g63t said:
I really don't feel bad for the ones buying cheap phones and trying to turn them in for 200 and only getting 25
Sent from my LG-H918 using XDA-Developers Legacy app
Click to expand...
Click to collapse
What's life like when everyone hates you?

I thought that trade-in was if you delivered an galaxy S7. When playstation 4 got out there was a deal like that, but in truth you had to deliver an Playstation 3 and 6 recent games to have a decent discount.

Hansoliv said:
I thought that trade-in was if you delivered an galaxy S7. When playstation 4 got out there was a deal like that, but in truth you had to deliver an Playstation 3 and 6 recent games to have a decent discount.
Click to expand...
Click to collapse
You get more money for the S7 ($300 I think) but it clearly stated $200 for ANY smartphone in really good condition. If you read the small print it basically said trade in values may vary. That means they pulled a fast one and are giving almost everyone $25. Once you've traded it in you're screwed because you'll get $25 and you can't get your old phone back. So trade in a phone worth nothing, at least you'll get $25 for it.

ccic2491 said:
You get more money for the S7 ($300 I think) but it clearly stated $200 for ANY smartphone in really good condition. If you read the small print it basically said trade in values may vary. That means they pulled a fast one and are giving almost everyone $25. Once you've traded it in you're screwed because you'll get $25 and you can't get your old phone back. So trade in a phone worth nothing, at least you'll get $25 for it.
Click to expand...
Click to collapse
Ah, ok. Thank you. Just a marketing move. For 25$ not even my Galaxy S3

Did anyone return items back to Samsung? This is the return policy, is it actually true: "Samsung Direct will accept, for return or exchange, defective or unopened merchandise purchased at Samsung.com/US..." So I can't open the Galaxy S8 if I want to return it?

Here is my personal experience. I ordered the S8 directly from Samsung. First the deal was $100 off, from $725 to $625. Then $200 with trade-in. I sent them my LeEco LeMax 2. I had always kept it a case and the screen was perfect. No scratches on the phone. They honored the deal, and I paid $425 for my S8. Actually $457 with tax. It did state in the fine print that they reserve the right to make the final judgement, so they could say this phone wasn't eligible, but I personally think this has more to do with people trying to pull a fast one by purchasing a cheap Walmart phone for $50-$100 and returning it for a $200 discount. If you are honest with them, they are honest with you. They want people to come back to Samsung. The overall sales numbers for the S8 has been down after last years fiasco with the Note. They are not looking to create another public relations fiasco.

jim262 said:
Here is my personal experience. I ordered the S8 directly from Samsung. First the deal was $100 off, from $725 to $625. Then $200 with trade-in. I sent them my LeEco LeMax 2. I had always kept it a case and the screen was perfect. No scratches on the phone. They honored the deal, and I paid $425 for my S8. Actually $457 with tax. It did state in the fine print that they reserve the right to make the final judgement, so they could say this phone wasn't eligible, but I personally think this has more to do with people trying to pull a fast one by purchasing a cheap Walmart phone for $50-$100 and returning it for a $200 discount. If you are honest with them, they are honest with you. They want people to come back to Samsung. The overall sales numbers for the S8 has been down after last years fiasco with the Note. They are not looking to create another public relations fiasco.
Click to expand...
Click to collapse
Thanks for your input! I have the same deal as yours and my new phone should arrive today. I do have an old LG Optimus which I would rate 8/9 out of 10 easily. Practically no scratches in overall, no dings, works perfect and battery life is long too. I could give it to my mom, but she likes her Nokia feature phone as she only calls on it. I just hope that Samsung will honor it because by my understanding it is in good working condition/order.

FAUguy said:
I was planning on sending in a Note 2. It's in very good condition, with box and charger. I figured that may increase my chances of the $200 trade in offer.
Click to expand...
Click to collapse
Do not send in your device, sell it yourself on eBay instead. I am one of the victims. Samsung.com just robbed my good conditioned, no dents no scratches, S6 edge and just thrown back $25 on my face. While I will buy Samsung products again, I will never do business with Samsung,com USA.

fleebugs said:
Do not send in your device, sell it yourself on eBay instead. I am one of the victims. Samsung.com just robbed my good conditioned, no dents no scratches, S6 edge and just thrown back $25 on my face. While I will buy Samsung products again, I will never do business with Samsung,com USA.
Click to expand...
Click to collapse
What do you think could be the reason for not honoring your phone?

ccic2491 said:
You get more money for the S7 ($300 I think) but it clearly stated $200 for ANY smartphone in really good condition. If you read the small print it basically said trade in values may vary. That means they pulled a fast one and are giving almost everyone $25. Once you've traded it in you're screwed because you'll get $25 and you can't get your old phone back. So trade in a phone worth nothing, at least you'll get $25 for it.
Click to expand...
Click to collapse
Yes, I am one of the victims. Samsung.com just robbed my good conditioned, no dents no scratches, S6 edge and just thrown back $25 on my face. While I will buy Samsung products again, I will never do business with Samsung,com USA.

Charkatak said:
Thanks for your input! I have the same deal as yours and my new phone should arrive today. I do have an old LG Optimus which I would rate 8/9 out of 10 easily. Practically no scratches in overall, no dings, works perfect and battery life is long too. I could give it to my mom, but she likes her Nokia feature phone as she only calls on it. I just hope that Samsung will honor it because by my understanding it is in good working condition/order.
Click to expand...
Click to collapse
When did you order yours? Mine has been on backorder since 6/23.

ccic2491 said:
When did you order yours? Mine has been on backorder since 6/23.
Click to expand...
Click to collapse
I placed the order on June 20th and then after an hour it started showing back-order. There was a delay in shipping and my order shipped on 29th.

Charkatak said:
What do you think could be the reason for not honoring your phone?
Click to expand...
Click to collapse
They said my S6 edge does not meet the "normal tear and wear" conditions., which, by Samsung standards if they have any, I don't think any devices would pass unless they are brand new.

jim262 said:
Here is my personal experience. I ordered the S8 directly from Samsung. First the deal was $100 off, from $725 to $625. Then $200 with trade-in. I sent them my LeEco LeMax 2. I had always kept it a case and the screen was perfect. No scratches on the phone. They honored the deal, and I paid $425 for my S8. Actually $457 with tax. It did state in the fine print that they reserve the right to make the final judgement, so they could say this phone wasn't eligible, but I personally think this has more to do with people trying to pull a fast one by purchasing a cheap Walmart phone for $50-$100 and returning it for a $200 discount. If you are honest with them, they are honest with you. They want people to come back to Samsung. The overall sales numbers for the S8 has been down after last years fiasco with the Note. They are not looking to create another public relations fiasco.
Click to expand...
Click to collapse
Why do morons keep making ridiculous insinuations that the consumers like me were "dishonest" and trying a "scam" ????
SAMSUNG IS THE ONLY SCUMBAG SCAMMING BECAUSE ALL THE PHONES BEING DENIED MET ALL THE REQUIREMENTS THEY PUT IN WRITING !!!!!!!

tt c6 said:
Why do morons keep making ridiculous insinuations that the consumers like me were "dishonest" and trying a "scam" ????
SAMSUNG IS THE ONLY SCUMBAG SCAMMING BECAUSE ALL THE PHONES BEING DENIED MET ALL THE REQUIREMENTS THEY PUT IN WRITING !!!!!!!
Click to expand...
Click to collapse
All I know is I have an S8 for $425. Sounds as though you didn't read everything thoroughly and now your pissed off.

FAUguy said:
I was planning on sending in a Note 2. It's in very good condition, with box and charger. I figured that may increase my chances of the $200 trade in offer.
Click to expand...
Click to collapse
Here is what I did when ordering an unlocked S8+
They unlocked S8 Plus is normally $850, got it for $470
1. 20% discount for students (search for Samsung student discount). Discount is based on full price.
2. Samsung $100 discount for unlocked phones (not sure if this is still available)
3. $200 trade-in credit
I placed the order last week, direct from Samsung. Website and CSR said it was back ordered 2-3 weeks, but a few days later I received the shipping notification and I received the phone today.
For the trade-in:
1. Called Samsung sales and spoke with a CSR. I confirmed that the $200 trade-in credit applies to a phone that (a) runs any verison of Android or iOS, (b) powers on and holds a charge, (c) does not have a cracked or damaged screen), and (e) has only normal signs of wear-and-tear. I confirmed with the CSR that any phone that meets these requirements would work, no matter how old or cheap. I also verified that minor scratches to the phone's screen or body were considered normal wear and tear and would not cause the trade in to be rejected. Finally, I recorded the phone call in case Samsung doesn't honor the trade-in.
2. With the above in mind, I purchased a brand new Alcatel phone from Walmart for $20. (can't post link, too new).
3. I will be sending the phone back to them tomorrow and I'll see what they do.
Other notes from my conversation with the CSR:
* Samsung's return policy is that items may be returned within 30 days. You have 15 days from *receipt* to initiate the return, and Samsung must receive the item within another 15 days.
* Officially, the item must be unopened to receive a full refund. Opened items are subject to a 15% restocking fee. The CSR told me that is is noramlly uncommon for Samsung to charge the restocking fee for items (even opened ones) that are returned in excellent condition, with all original accessories.
So far I like the phone, but not sure if I will be keeping it or exchanging it for a normal S8. I'm also not thrilled with the absence of a way to unlock the bootloader. This is my first experience with a Samsung phone and I kinds of just assumed that like my ZTE, an unlocked, non-carrier phone would have the bootloader accessible.

Related

JUMP Upgrade vs Regular Upgrade

So I preordered mine over the phone thinking I was using my JUMP upgrade and inquired about my return label to send back my s5 and they told me they didn't do JUMP upgrades on the phone, it was treated as a regular upgrade. She told me I didn't have to send my phone back and could keep both so long as I continue to pay for both EIP.
I only have $300 left on it so I plan to pay it off and then sell it for $400-450. Talk about lucky (after a not so lucky preorder with the note 4). Anybody else have this happen to them? I'm wondering why JUMP is even worth it then if I can just finance the phone, upgrade whenever, and then sell the old one to pay off the EIP.
adorkablejuliep said:
So I preordered mine over the phone thinking I was using my JUMP upgrade and inquired about my return label to send back my s5 and they told me they didn't do JUMP upgrades on the phone, it was treated as a regular upgrade. She told me I didn't have to send my phone back and could keep both so long as I continue to pay for both EIP.
I only have $300 left on it so I plan to pay it off and then sell it for $400-450. Talk about lucky (after a not so lucky preorder with the note 4). Anybody else have this happen to them? I'm wondering why JUMP is even worth it then if I can just finance the phone, upgrade whenever, and then sell the old one to pay off the EIP.
Click to expand...
Click to collapse
Yeah I cancelled my jump lol I just upgrade my phones lol
Jump is also your insurance. Pretty valuable when talking about EIPs
Sent from my Nexus 4 using Tapatalk
foeshigity said:
Jump is also your insurance. Pretty valuable when talking about EIPs
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Wouldn't it be more economical to do square trade or whatever it's called instead of paying $10/mo.
Meh, considering it's an $800 phone if it even looks at me wrong I'd use jump to warranty it.
Sent from my Nexus 4 using Tapatalk
From what I can tell, JUMP is pretty much only a good option for people who don't want to go through the hassle of selling their phones.
i had the same thing happen to me. when i first joined tmobile i got the nexus 5 coming from a sprint note 2. the screen was just too small for me and i wanted to trade it in, but wasn't eligible to jump for another 2 months. the lady at the t-mobile store got me a note 3 and just added the EIP to my account. i then sold the N5 and paid it off. the best part was i was able to jump at my original 6 month anniversary and not 6 months from the note 3 purchase.
Just got my note 4 and need to send back my m8. Wanted to know if tmobile only needed the phone or do they also need the accessories that came with it? I want to keep the extra charger. Thanks.
mtsukino said:
Just got my note 4 and need to send back my m8. Wanted to know if tmobile only needed the phone or do they also need the accessories that came with it? I want to keep the extra charger. Thanks.
Click to expand...
Click to collapse
When i jumped from my Nokia 925. They didnt want anything other then the phone. No charger, Cases, original boxes.. Just the phone. I jumped @ a TMO Kiosk at the local mall.
adorkablejuliep said:
Wouldn't it be more economical to do square trade or whatever it's called instead of paying $10/mo.
Click to expand...
Click to collapse
Square trade? Isn't that the Costco thing? Or is that just square trade hooking up with Costco to do a deal thing... but anyways the reason I am going to get JUMP is because of the accidental protection but it does come with things like theft tracking and the upgrade thing which I don't know if I am going to use those *shrug*
but if there is more accidental coverage companies out there I would like to know, I know of the Samsung deal where you pay like $100 for like a year or something but the sdevice turn in is like $75 instead of like $50 for jump I think I look it up again
Sent from my SM-T210R using XDA Free mobile app
BlueNinja712 said:
Square trade? Isn't that the Costco thing? Or is that just square trade hooking up with Costco to do a deal thing... but anyways the reason I am going to get JUMP is because of the accidental protection but it does come with things like theft tracking and the upgrade thing which I don't know if I am going to use those *shrug*
but if there is more accidental coverage companies out there I would like to know, I know of the Samsung deal where you pay like $100 for like a year or something but the sdevice turn in is like $75 instead of like $50 for jump I think I look it up again
Sent from my SM-T210R using XDA Free mobile app
Click to expand...
Click to collapse
You can buy a square trade warranty online as long as it's been less than 30 days since you bought the phone. It's $99 for 2 years coverage but the deductible is $75. It won't pay your EIP off but you can get it fixed locally and they'll reimburse you or do overnight shipping for repairs/replacements. It covers all kinds of accident and damages but does not cover theft which is why it's cheaper. You gotta send a device back to get a fix or replacement.
The jump deductible is $175. I would only see it being beneficial for a stolen phone replacement/upgrade. Other than that I think ST is a better deal.
1SiK1500 said:
When i jumped from my Nokia 925. They didnt want anything other then the phone. No charger, Cases, original boxes.. Just the phone. I jumped @ a TMO Kiosk at the local mall.
Click to expand...
Click to collapse
thanks. I forgot to mention I did my jump online. so they sent me the prepaid envelope and was trying to figure out if I should just put just the phone or the phone in the box into the envelope and send it out. I did my 1st jump in store so I did what u did but I gave them the original box and all the other accessories.
adorkablejuliep said:
You can buy a square trade warranty online as long as it's been less than 30 days since you bought the phone. It's $99 for 2 years coverage but the deductible is $75. It won't pay your EIP off but you can get it fixed locally and they'll reimburse you or do overnight shipping for repairs/replacements. It covers all kinds of accident and damages but does not cover theft which is why it's cheaper. You gotta send a device back to get a fix or replacement.
The jump deductible is $175. I would only see it being beneficial for a stolen phone replacement/upgrade. Other than that I think ST is a better deal.
Click to expand...
Click to collapse
1. What's EIP again? Haha sorry...
2. So Square Trade seems so much better... thanks for replying and info I will look into that!
3. Also this might be off topic sorry if so just pm the answer I guess... but how does stolen devices like phones work say you don't have the theft protection you just what file a report with local authorites and “they'll watch out for it” granted you probably have like the IMEI, serial numbers etc... and if they do find it you get it back yeah? Haha
Sent from my SM-T210R using XDA Free mobile app
BlueNinja712 said:
1. What's EIP again? Haha sorry...
2. So Square Trade seems so much better... thanks for replying and info I will look into that!
3. Also this might be off topic sorry if so just pm the answer I guess... but how does stolen devices like phones work say you don't have the theft protection you just what file a report with local authorites and “they'll watch out for it” granted you probably have like the IMEI, serial numbers etc... and if they do find it you get it back yeah? Haha
Sent from my SM-T210R using XDA Free mobile app
Click to expand...
Click to collapse
EIP equipment installation plan (if you finance your phone).
I had my s4 stolen in April (good excuse to upgrade to s5!) and passed along my IMEI to the police. They report it to a database that pawn shops use to prevent sales. You can report it to Tmo to block it from being used on Tmo but unfortunately, they can flash it to other carriers and sell it through other means such as Craigslist or Ebay. Never got my stuff back
mtsukino said:
thanks. I forgot to mention I did my jump online. so they sent me the prepaid envelope and was trying to figure out if I should just put just the phone or the phone in the box into the envelope and send it out. I did my 1st jump in store so I did what u did but I gave them the original box and all the other accessories.
Click to expand...
Click to collapse
How was the JUMP process online?
I am thinking about doing it. Was it easy?
spridell said:
How was the JUMP process online?
I am thinking about doing it. Was it easy?
Click to expand...
Click to collapse
simple and easy just follow the steps and sign the new eip agreement, checkout and pay whatever fees then have to wait for it to be shipped. Didn't have to deal with a retail sales person.
adorkablejuliep said:
EIP equipment installation plan (if you finance your phone).
I had my s4 stolen in April (good excuse to upgrade to s5!) and passed along my IMEI to the police. They report it to a database that pawn shops use to prevent sales. You can report it to Tmo to block it from being used on Tmo but unfortunately, they can flash it to other carriers and sell it through other means such as Craigslist or Ebay. Never got my stuff back
Click to expand...
Click to collapse
Finance the phone?... you mean the monthly charges if you didn't pay for the phone fully? If so yeah I expected to pay that even if I didn't have the phone (physically) lol...
Anyways yeah that sucks but I just read an article about top things note 4 users should do when they get their phone and the first thing was to set the android device manager or something but it can be used for locate your device and also you can do other things like reset pin, full wipe, etc.. but my favorite make your phone ring for up to 5 minutes loudly so you can annoy the thief(s) xD but really the location of the device should come in handy if you do it right away don't wait like a day or something you know, ASAP when you lose your phone
Article
13 things every Galaxy Note 4 owner should do
http://phandroid.com/2014/10/17/galaxy-note-4-first-13-things/
Sent from my SM-T210R using XDA Free mobile app
They offer non-jump insurance for $2 less than jump. I had to remind them of that when they twice tried to Jump me without my consent.
I was able to jump my LG G3 to note 4 even though I only have my LG G3 for 2 months(paying monthly btw). I thought I have to wait every 6 months or pay half the price. Good thing I asked about my availability date to JUMP!!. Can't wait for my Note 4. back-ordered
No with JUMP, you can upgrade whenever you want. T-mobile will only pay for half of the phone that you're turning in. If you didn't pay for half of the phone then you'll have two EIPs on your account.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Verizon Galaxy Note 4 Reduced - $149

I just got a call today from my sales rep. and he told me the retail version of the phone was reduced from $299 to $149. As long as it's within 14 days of order, they'll give you an adjustment. [emoji3]
Update: promotion starts today through 1/15.
guruleenyc said:
I just got a call today from my sales rep. and he told me the retail version of the phone was reduced from $299 to $149. As long as it's within 14 days of order, they'll give you an adjustment. [emoji3]
Click to expand...
Click to collapse
Nice info man, thanks for the heads up. Unfortunately, I am not eligible for this but good info for others for sure.
So they had a price reduction? Planning on picking up a Note 4 in the coming week.
Although, this is not good news for Samsung or the performance of the Galaxy Note 4. A price reduction at this point means that the sales of the Note 4 are not performing as well as they want.
Terrible news for Samsung. Remember they already lost a LOT of money with the 'get $200 back' promotion. It's such a great phone and once again no one is buying it, yet iSheep continue to get iPhones.
guruleenyc said:
I just got a call today from my sales rep. and he told me the retail version of the phone was reduced from $299 to $149. As long as it's within 14 days of order, they'll give you an adjustment. [emoji3]
Click to expand...
Click to collapse
Wow! Is it there on any website so that I can do a price match?
androidmaniac123 said:
Wow! Is it there on any website so that I can do a price match?
Click to expand...
Click to collapse
Not sure, you may have to call about it. I have both business and consumer accounts, my rep. said he just found out about it yesterday and extended it to my consumer account.
Main verizonwireless site still shows original price. Has anyone had success getting this adjustment?
I disagree that the phone isn't selling well. They typically always reduce the price of the phone after it's been on the market for a while. I might take back the Lg G3 now for the note. I only got the LG cause it was 29 new on contract.
troboy41 said:
I disagree that the phone isn't selling well. They typically always reduce the price of the phone after it's been on the market for a while. I might take back the Lg G3 now for the note. I only got the LG cause it was 29 new on contract.
Click to expand...
Click to collapse
Do you see the iPhone being reduced in price? If enough people were paying $300 for your phone you wouldn't just give it to them for $150 out of the goodness of your heart. Price drops are to increase sales, plain and simple. If you had been paying attention to Samsung's earnings reports and stock performance, you would see that they are very much in trouble. They aren't doing as bad as Sony, but they aren't even in the same league as the profits Apple is rolling in.
All companies have those slow down, Apple included. Samsung is still the top dog in phones, nothing will change that.
Argh. I JUST bought my phone last week. I paid $299 and got a $100 target gift card.
Has anyone else been able to get an adjustment, or the promotional $149 price besides me?
I wonder if there will be a reduction for those of us who purchased the Note 4 on Edge?
Or us suckers who paid full price for the phone in order to keep unlimited data
Huh. I just called Verizon, and the guy said there were no promotions for the Note 4 right now, but there could be on Christmas. (Everyone, including them, should hear about select deals on some phones a couple days before Christmas.)
I wonder what's up?
nh97103 said:
Huh. I just called Verizon, and the guy said there were no promotions for the Note 4 right now, but there could be on Christmas. (Everyone, including them, should hear about select deals on some phones a couple days before Christmas.)
I wonder what's up?
Click to expand...
Click to collapse
Bizarre; I did not question my rep., which handles my employers account as well, who took care of the provisioning/porting of my new [personal] Note 4. I will ask him if this discount is available to others?
guruleenyc said:
Bizarre; I did not question my rep., which handles my employers account as well, who took care of the provisioning/porting of my new [personal] Note 4. I will ask him if this discount is available to others?
Click to expand...
Click to collapse
I just confirmed, the special pricing starts on 12/19 and ends on 1/15. I guess I had inside info....
guruleenyc said:
I just confirmed, the special pricing starts on 12/19 and ends on 1/15. I guess I had inside info....
Click to expand...
Click to collapse
Fascinating. So it will be $149 on the Verizon site and in stores? Coincidentally, I'm getting the Note 4 tomorrow. It's really funny how things work out. (Thank you, Lord!)
nh97103 said:
Fascinating. So it will be $149 on the Verizon site and in stores? Coincidentally, I'm getting the Note 4 tomorrow. It's really funny how things work out. (Thank you, Lord!)
Click to expand...
Click to collapse
As per my Verizon business rep. Right! Good for you. I hope I can help others and get more peeps equipped with the Note 4, what an awesome phone... And I don't even have root yet! [emoji6]

Best buy deal for note 5

Looks like best buy is giving best deal on note 5, free wireless charger (the one for S6 not new wireless fast charging one) and $200 gift card on trade in of old smartphone.
Pre ordered mine but they are not shipping early as at&t is doing.
Edit:
Looks like I got best deal of all
I got
free wireless charger
a $200 dollar gift card for trade in (my phones value was showing $1, which I purchased on ebay for $30, moto g verizon postpaid)
and a $45 gift card from this deal http://www.bestbuy.com/site/promo/sm...e-offer-143828 (I know the deal does not apply but still BB guy went through)
I used cards to pay for 30% down payment and taxes
Ruturaj001 said:
Looks like best buy is giving best deal on note 5, free wireless charger (the one for S6 not new wireless fast charging one) and $200 gift card on trade in of old smartphone.
Pre ordered mine but they are not shipping early as at&t is doing.
Click to expand...
Click to collapse
They told me in store that it was actually the fast wireless charger, will need to clarify.
Ordered mine last Friday. For a value of 249.00 its worth the wait.
Sent from my Nexus 6 using Tapatalk
Anyone know what kind of limitations there are on the '$200 credit for a smartphone trade in'? I have an old Galaxy S3 and HTC Evo 4G floating around. Would rather not part with my current Moto X when I upgrade to the Note. Would like to keep it around as a test/backup device.
goldenmonkey1 said:
Anyone know what kind of limitations there are on the '$200 credit for a smartphone trade in'? I have an old Galaxy S3 and HTC Evo 4G floating around. Would rather not part with my current Moto X when I upgrade to the Note. Would like to keep it around as a test/backup device.
Click to expand...
Click to collapse
I am a Samsung Experience Consultant at a Best Buy and asked the Mobile team at one of my stores the other day about the limitations. As long as the screen is not cracked and it can power on, you will get the $200 gift card. One of them also told me if I didnt have an old smartphone, to just buy their $20 Verizon pre paid LG Optimus Exceed 2 and just trade that in. LOL
OH, one limitation, It cannot be a blackberry... Haha
bugsy said:
They told me in store that it was actually the fast wireless charger, will need to clarify.
Click to expand...
Click to collapse
If that's a fast wireless charger then it would be great but by looking at picture of ad it doesn't look so. They have posted SKU number but I have not been able to search anything using those. Previous chargers (which is out of stock) has different SKU, so we can hope.
rsohne said:
Ordered mine last Friday. For a value of 249.00 its worth the wait.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yep that's why waiting. :fingers-crossed:
goldenmonkey1 said:
Anyone know what kind of limitations there are on the '$200 credit for a smartphone trade in'? I have an old Galaxy S3 and HTC Evo 4G floating around. Would rather not part with my current Moto X when I upgrade to the Note. Would like to keep it around as a test/backup device.
Click to expand...
Click to collapse
Prepaid phone don't work. I think both should work. :good:
Gargamel198024 said:
I am a Samsung Experience Consultant at a Best Buy and asked the Mobile team at one of my stores the other day about the limitations. As long as the screen is not cracked and it can power on, you will get the $200 gift card. One of them also told me if I didnt have an old smartphone, to just buy their $20 Verizon pre paid LG Optimus Exceed 2 and just trade that in. LOL
OH, one limitation, It cannot be a blackberry... Haha
Click to expand...
Click to collapse
AT&T is doing $200 off with a smartphone trade in and as long as it meets $10 on their trade in calculator they will give you the money, regardless of if it has a cracked screen. My LG G2 with just a cracked screen is worth $19 according to the calculator, however the headphone jack is busted and cracked so according to the calculator it's worth $0, but if it was JUST a broken screen it would have qualified for the $200.
Gargamel198024 said:
I am a Samsung Experience Consultant at a Best Buy and asked the Mobile team at one of my stores the other day about the limitations. As long as the screen is not cracked and it can power on, you will get the $200 gift card. One of them also told me if I didnt have an old smartphone, to just buy their $20 Verizon pre paid LG Optimus Exceed 2 and just trade that in. LOL
OH, one limitation, It cannot be a blackberry... Haha
Click to expand...
Click to collapse
Ohh I bought phone like that but returned after reading conditions, conditions said is should be post paid phone.
Kaboose666 said:
AT&T is doing $200 off with a smartphone trade in and as long as it meets $10 on their trade in calculator they will give you the money, regardless of if it has a cracked screen. My LG G2 with just a cracked screen is worth $19 according to the calculator, however the headphone jack is busted and cracked so according to the calculator it's worth $0, but if it was JUST a broken screen it would have qualified for the $200.
Click to expand...
Click to collapse
Yes but at&t told me I have to spend all $200 on accessories (they did not have one for note 5 also) on that day only.
The wireless charger that is being given out is the current non-fast charging pad. If you read the fine print, it specifically has a SKU stated which is the same one being sold in stores currently.
As for the trade-in offer, the phone must be a postpaid type smartphone, and cannot be one that is prepaid or commonly sold on prepaid.
Ruturaj001 said:
Ohh I bought phone like that but returned after reading conditions, conditions said is should be post paid phone.
Click to expand...
Click to collapse
Yeah, I got into one of my stores today and asked a mobile lead to verify and he said no, I couldnt trade in a pre paid phone. Guess the other mobile guy I spoke with was wrong.
Does anyone have any suggestions on an easy to find and cheap post paid smartphone?
Sent from my SAMSUNG-SM-N910A using Tapatalk
Sher The Love said:
Does anyone have any suggestions on an easy to find and cheap post paid smartphone?
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
I bought 2 cheap phones, one from swappa.com and one off eBay that qualify for trade in
prjkthack said:
The wireless charger that is being given out is the current non-fast charging pad. If you read the fine print, it specifically has a SKU stated which is the same one being sold in stores currently.
As for the trade-in offer, the phone must be a postpaid type smartphone, and cannot be one that is prepaid or commonly sold on prepaid.
Click to expand...
Click to collapse
You are correct regarding the non-fast wireless charger. I stopped back into Best Buy today and they confirmed that I was given bad information initially.
S197Mike said:
I bought 2 cheap phones, one from swappa.com and one off eBay that qualify for trade in
Click to expand...
Click to collapse
What phones were they? I feel like there isn't a clear description of what these phones need to be. One best buy told me it has to me the current phone on my contract, another told me it couldn't be older than a galaxy S3.
I have a Moto X 2013 I've had to use as a backup phone a few times. Looks like I would only get about $75-$100 on eBay. I might just trade that in. If I ever need a backup phone again, I'll just buy something for $50.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Sher The Love said:
What phones were they? I feel like there isn't a clear description of what these phones need to be. One best buy told me it has to me the current phone on my contract, another told me it couldn't be older than a galaxy S3.
I have a Moto X 2013 I've had to use as a backup phone a few times. Looks like I would only get about $75-$100 on eBay. I might just trade that in. If I ever need a backup phone again, I'll just buy something for $50.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
It only has to be worth something, go to bestbuys trade in page and look up any phone you have or wish to buy as trade in. As long as it's worth some sort of trade in value you'll get the full $200. It doesn't not need to be any phone currently on your plan, it does not need to be a phone on your carrier. Just has to be a working smartphone that you'd buy from a carrier "postpaid" basically any phone you'd buy with a 2 year contract. I did this last year for the note 4. I trade in my parents old Verizon Samsung fascinate it was worth 15 then and I got 200. And I have AT&T
do you have to purchase a smart phone plan with this or can you just purchase the phone straight out with a trade in?
svengalis said:
do you have to purchase a smart phone plan with this or can you just purchase the phone straight out with a trade in?
Click to expand...
Click to collapse
I'm buying my note 5 outright from bestbuy as well. The best buy employee said yes it can be outright to get the free 200 gift card
S197Mike said:
It only has to be worth something, go to bestbuys trade in page and look up any phone you have or wish to buy as trade in. As long as it's worth some sort of trade in value you'll get the full $200. It doesn't not need to be any phone currently on your plan, it does not need to be a phone on your carrier. Just has to be a working smartphone that you'd buy from a carrier "postpaid" basically any phone you'd buy with a 2 year contract. I did this last year for the note 4. I trade in my parents old Verizon Samsung fascinate it was worth 15 then and I got 200. And I have AT&T
Click to expand...
Click to collapse
I bought verizion moto g from ebay, trade in value on best buy is $1, I hope it works.
S197Mike said:
I'm buying my note 5 outright from bestbuy as well. The best buy employee said yes it can be outright to get the free 200 gift card
Click to expand...
Click to collapse
I might go for t mobile note 5 if it has same deal.

USA Pre-order thread

Just ordered from sammy.com. Got the 16g/512. Got the buds and case with the $200 credit.
Sent from my SM-G973U using Tapatalk
Same here. With 1200 points ($6 LOL) I just squeaked under $1k out of pocket after taxes. That's a whole lot of greenbacks AFTER turning in a hardly used Note 10+ 512GB.
I saw Flossy Carter's unboxing vid last night and noticed it did NOT include the 45W charger. Pretty lame considering the asking price.
p.s. I got everything in black, phone, Buds+ and the rugged carrying case. I had like $10 extra in store credit but let it go as there was nothing more that I felt like putting it towards. The 1200 points I believe was from the Note 10+ I bought prior. This order gave me 1730 ish points. Not even enough for a whopper meal. Oh well...
Made my preorder through samsung. Debating whether to check out best buy. There should be an additional 50 bucks off, or more.
Anyone made their preorder through Best Buy?
S20 Ultra, 128, Cosmic Grey, Unlocked.
$50 off at Best Buy is when you activate at time of purchase. Have to activate through carrier account. Not worth the trouble particularly if the number is on an esim of another device. I always get unactivated unlocked and toss in my SIM of choice. Matter of personal preference.
Then, of course, there is the issue with Best Buy screwing up orders, doing in store pick up and going to the store on release day and there's no phone to pick up!
Ever see Planes, Trains, and Automobiles? When Neil (Steve Martin) goes to pick up his rental car and there's no car there?
Just ordered mine. S20 ultra, 128, Grey, Tmobile. I'm turning in a S10+ Used the $225 to get Buds+ and a couple of the Samsung flip wallets to check out. I'm gonna be in Las Vegas for a week next month. Can't wait to put the camera to the test in Zion National Park.
1st time pre-order from Samsung. What's nice is the instant $600 trade in for my pixel4xl. It also knocks down price instantly saving some more $ on tax. Free buds and flip cover too. Not bad for $799. I only paid $600 for my pixel 4xl 4 mos ago. No brainier. Here's hoping I get it before March 6th.
Edit...lame that Samsung doesn't give the bonus $25 for only the ultra. Wtf Samsung?
Pre-ordered the 512gb/16 gig ram Ultra through Tmobile and added an extra line (S20 in blue) to take advantage of their BOGO (up to $999) promo.
Here's where things get murky and maybe someone can clarify:
I am trading in my Note 9 which they will be giving me $500 in an e-virtual card. I also qualify for the Samsung credit ($200 for the Ultra and $100 for the S20) for a total of $800.00
So, with the free S20 ($999), $500 trade in (Note 9) and the $300 Samsung credit I will be receing a total of $1799 off the two phones.
Am I missing anything else with T-Mobile? Only reason I ask is because the rep I spoke to said I would be getting a 215 trade in credit monthly for the line with the Ultra phone. Then she says I will be getting a $500 virtual card that I can use to pay towards the equipment.
To me it seems like a really good deal. With tax I'm pretty much getting the 2 phones for about $1250 after you add the $10 a month for the extra line (which I still have a S9+ that I can always use as my new landline at home).
I got the unlocked 512gb version. Only comes in black so I got black. Traded in my Note 10+ + got the $235 credit with which I got the buds and some case I'll never use, lol
yeah I ordered the the Black 512gb/16gb tmobile from Samsung`s website at 12:08 am this morning, I originally did the reserve pre-order thing, and got another 35.00 plus the 200.00 towards something at check out, so I selected the active watch 2 44mm aqua black, with the white galaxy buds+, which I`ll probably just turn around and resell the the buds., also I did the trade in for pixel 4 xl for 600.00., also the 35.00 credit I got later in a email from samsung so I can use it on there site for accessories
Phone looks okay but I will stick with note 10+ it's not worth the extra money
wepa said:
Phone looks okay but I will stick with note 10+ it's not worth the extra money
Click to expand...
Click to collapse
For you maybe. Camera is way better than 10+, 120hz screen is way better, and flatter screen. So IMO much better.
Website not even letting me order and most cases etc all gone.
At least on ATT. On phone and desktop.
Awesome.....maybe I'll just skip it too...Sammy is always such a freaking mess ordering from.
reefur said:
Website not even letting me order and most cases etc all gone.
At least on ATT. On phone and desktop.
Awesome.....maybe I'll just skip it too...Sammy is always such a freaking mess ordering from.
Click to expand...
Click to collapse
You waited too long. Pre order has been open for 16hrs
reefur said:
Website not even letting me order and most cases etc all gone.
At least on ATT. On phone and desktop.
Awesome.....maybe I'll just skip it too...Sammy is always such a freaking mess ordering from.
Click to expand...
Click to collapse
Yea by noon, the 512 gb Ultra for TMobile was sold out on Samsung.com 128 was still available.
Unlocked version had both 128 and 512 versions. Imo the Ultra 512 gb will be on backorder for awhile until the demand dies down.
Another 5% off at Samsung.com order with code: ref-2z2fpe
VZTech said:
You waited too long. Pre order has been open for 16hrs
Click to expand...
Click to collapse
Yep....ATT wouldn't release my account til 3am....didn't work then either.
Probably just me.... No loss I'm sure for Sammy.... I'll wait for the Note or other.....while I search for another carrier.
Make sure to get Rakuten 10 percent off. So good
I haven’t ordered a phone direct from Samsung on release in awhile, any chance of getting them earlier than the March 6th date?
Vaelin Al Sorna said:
I haven’t ordered a phone direct from Samsung on release in awhile, any chance of getting them earlier than the March 6th date?
Click to expand...
Click to collapse
From what I have heard maybe a day or two Max.
Preordered S20U 128 gb in the at&t flavor. I need the branded version, I make good use of wifi calling. I'm in some areas with poor or no service and wifi calling is awesome. It works on my unlocked Pixels but has never worked on an unlocked Samsung phone.

Already discounted by $200 at Major retailers.

Now I feel really dumb. I fell for the pre-order rush to get a $200 discount which I used for Samsung extra's I didn't really need or want. This is less than a month after official release. I would have preferred to just save the extra $200. I wonder if the same thing will happen with the S7+ which I have on pre-order.
https://www.amazon.com/dp/B08BX7N9S...olid=24FMRG9JDTKWN&psc=1&ref_=lv_ov_lig_dp_it
advocate2 said:
Now I feel really dumb. I fell for the pre-order rush to get a $200 discount which I used for Samsung extra's I didn't really need or want. This is less than a month after official release. I would have preferred to just save the extra $200. I wonder if the same thing will happen with the S7+ which I have on pre-order.
https://www.amazon.com/dp/B08BX7N9S...olid=24FMRG9JDTKWN&psc=1&ref_=lv_ov_lig_dp_it
Click to expand...
Click to collapse
The trade-in value for my Note 10+ & the $200.00 made it worthwhile for me. I didn't see any trade-in offer with your link.
Sent from my SM-N986U1 using Tapatalk
us early adopters already picked up the unit like we always do. by hook or crook us early adopters will eat ramen noodles or whatever it takes to be among the first to get these toys.
but now , with the world still reeling from a global pandemic, lots of regular common folk don't have disposable income for a $1000+ dollar phone, hence samsung reducing the price. its a smart move and remember, samsung are in business to turn a profit, not make us early adopters feel good about our purchase.
$250 off at Best Buy and it looks like they're still honoring trade-ins.
Guyinlaca said:
$250 off at Best Buy and it looks like they're still honoring trade-ins.
Click to expand...
Click to collapse
N9860 is $1074 on eBay. That's with SD.
marctronixx said:
us early adopters already picked up the unit like we always do. by hook or crook us early adopters will eat ramen noodles or whatever it takes to be among the first to get these toys.
but now , with the world still reeling from a global pandemic, lots of regular common folk don't have disposable income for a $1000+ dollar phone, hence samsung reducing the price. its a smart move and remember, samsung are in business to turn a profit, not make us early adopters feel good about our purchase.
Click to expand...
Click to collapse
I completely agree with you. Early adopters know what pitfalls they are in for. Whether early software bugs or full retail price at launch, there is a cost associated with being first to the table. I feel no remorse about jumping in head first, do so every year. Sammy is out to make a profit and they got my sold without saying much.
cezeff said:
I completely agree with you. Early adopters know what pitfalls they are in for. Whether early software bugs or full retail price at launch, there is a cost associated with being first to the table. I feel no remorse about jumping in head first, do so every year. Sammy is out to make a profit and they got my sold without saying much.
Click to expand...
Click to collapse
Lmao you're like me, Samsung has me opening my wallet every year and they don't even have to do much. I always trade in so it never really hurts me because I put 50 dollars a month away towards the next phone and just put 50 dollars into the savings account on the 1st just this month when I pay most of my bills. There's some of us who just have to be first in line and we could care less about the price usually but I could see how it would bother some people though because when I was ordering at the time I wanted to see what the price was without the trade in and the phone itself was 1,299 without the military discount and after taxes it was almost 1,500 dollars so I'm guessing not many people have that much to dump right now. All in all it was worth it to me I love this thing but there's too many people nit picking about stupid crap such as the battery but with the speed this thing charges at its like no big deal.
marctronixx said:
us early adopters already picked up the unit like we always do. by hook or crook us early adopters will eat ramen noodles or whatever it takes to be among the first to get these toys.
but now , with the world still reeling from a global pandemic, lots of regular common folk don't have disposable income for a $1000+ dollar phone, hence samsung reducing the price. its a smart move and remember, samsung are in business to turn a profit, not make us early adopters feel good about our purchase.[/QUOT
yep, Id rather pay extra and have my devices day 1 as always lol.
Click to expand...
Click to collapse
I'm not entirely mad myself. It happens with tech, even video games. discounts happen due to poor first month or first week sales. I still made out with the sudo BOGO($1000 off 2nd phone) deal with Verizon since I switch both my lines. Then again we'll see in the next few weeks how much the gap closes in on me.
If you received yours late and are still in the 14 day window you can price match. I received mine last week and with the new 200$ off pricing I was able to price match to Best buy for an additional refund. I believe the item has to ship, but you simply go to chat and let them know that you would like to price match to best buy's 200$ off price. They will ask for a link directly to your exact model of N20U and once you provide that they approved my price match. 2 Hours later I received a notification of refund. I ended up getting an even better deal by getting it late. All discounts, free accessories, cancel credit and price match!
Samsung will price match Best buy. I got $200 credited back which after education discount, trade in, and cash back, I am around $700 out the door for 512 GB note 20 ultra
Swimguy14 said:
Samsung will price match Best buy. I got $200 credited back which after education discount, trade in, and cash back, I am around $700 out the door for 512 GB note 20 ultra
Click to expand...
Click to collapse
Wow, nothing like that in my country yet
Telling me it isn't the same model...
SM-N986UZKAXAA
vs
SM-N986UZNAXAA
EDIT:
Game him the amazon link
SM-N986UZKAXAA
https://www.amazon.com/Samsung-Elec...ords=note+20+ultra&qid=1600122256&sr=8-3&th=1
Edit 2
Got my email saying $214 would be credited to my account. Thank you op!
Combine this with the great price they gave me for my wife's pixel 3a plus the first responders discount and I feel pretty good
Anyone have any luck price matching past 14 days? I'll try tomorrow and see if Samsung will, doubtful, but doesn't hurt to try right?
Sent from my SM-N986U1 using Tapatalk
advocate2 said:
Now I feel really dumb. I fell for the pre-order rush to get a $200 discount which I used for Samsung extra's I didn't really need or want. This is less than a month after official release. I would have preferred to just save the extra $200. I wonder if the same thing will happen with the S7+ which I have on pre-order.
https://www.amazon.com/dp/B08BX7N9S...olid=24FMRG9JDTKWN&psc=1&ref_=lv_ov_lig_dp_it
Click to expand...
Click to collapse
You shouldn't feel any type of way about it. It's the enthusiast tax. If you want it on release date with the earbuds to boot it's OK to pay a $200 premium. Worst case just sell your buds live and recoup most of your money if it makes you feel better :cyclops:
Sent from my SM-N986W using XDA Labs
I'm guessing the price match only works for the unlocked models and not the carrier models correct?
eddie33081 said:
If you received yours late and are still in the 14 day window you can price match. I received mine last week and with the new 200$ off pricing I was able to price match to Best buy for an additional refund. I believe the item has to ship, but you simply go to chat and let them know that you would like to price match to best buy's 200$ off price. They will ask for a link directly to your exact model of N20U and once you provide that they approved my price match. 2 Hours later I received a notification of refund. I ended up getting an even better deal by getting it late. All discounts, free accessories, cancel credit and price match!
Click to expand...
Click to collapse
What is cancel credit?

Categories

Resources