WiFi Calling on AT&T - OnePlus 5 Questions & Answers

I have looked thru thread after thread for days and cannot seem to enable WiFi calling on my OnePlus 5 on the AT&T network, Does anyone have a clue?

I switched from AT&T to T-Mobile when I got my OnePlus, so I can't say for sure, but I believe AT&T limits WiFi-Calling to certain devices, and even then, only the AT&T variants of those. (Mostly newer and from big name brands e.g. Apple, Samsung, HTC, LG). Since to my knowledge even an unlocked Galaxy s8 won't have WiFi calling on AT&T, it is unlikely that any OnePlus device will ever have that ability.

reffu said:
I switched from AT&T to T-Mobile when I got my OnePlus, so I can't say for sure, but I believe AT&T limits WiFi-Calling to certain devices, and even then, only the AT&T variants of those. (Mostly newer and from big name brands e.g. Apple, Samsung, HTC, LG). Since to my knowledge even an unlocked Galaxy s8 won't have WiFi calling on AT&T, it is unlikely that any OnePlus device will ever have that ability.
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Yes, I remember reading you can NOT do Wi-Fi calling on att with bring your own device.
Sent from my OnePlus 5 using XDA Labs

MrWilsonxD said:
Yes, I remember reading you can NOT do Wi-Fi calling on att with bring your own device.
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Le Pro3 is the only device that is BYOD and works on AT&T I believe.

Just another reason TMobile is the real deal

Eric214 said:
Just another reason TMobile is the real deal
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Yeah, or any of their mvno's!
I was with family today in Anaheim, a highly populated, very modern city I mean Disneyland is there.
My dad has AT&T, I have mint sim (a t mobile mvno) I had near 70-80db signal, he was bouncing between 120 and up.. Had no signal whatsoever for extended periods of time. And with their low band frequency purchase, it's only getting better. It's anecdotal evidence, but still..
While I don't think t mobile offers the best network, I strongly feel they are going to get there in a couple years should they keep this up..
Sent from my OnePlus 5 using XDA Labs

I'm wondering about WiFi texting can the oneplus 5 do it? Also I noticed when in connected to WiFi I can't send any texts.

Att does not allow the 1+5, albeight the technology is there, to do VoWifi or VoLte. They reserve those features for devices solely purchased from Att, ie Only branded devices. If the Le eco does work it out of the box, that's awesome. Don't tell Att that, lol. I got into a huge argument with Att NatCs and filed troubleshooting tickets only to be told, sorry, since it wasn't purchased directly, no work. I have since made the move to TMobile. Im in NJ as a reference. And to be honest, I find the voice quality vastly better to what I had with Att, with hd voice too. I've hit some spots with little to no coverage, usually at a friend's house but my VoWifi kicks in and I have service once again with no issues.
Sent from my ONEPLUS A5000 using Tapatalk

Many retail/unlock mobiles have "Wifi Calling" function but not any menu entry to enable , The APP can check the hidden function and enable it if can use.
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling

ppgirl said:
Many retail/unlock mobiles have "Wifi Calling" function but not any menu entry to enable , The APP can check the hidden function and enable it if can use.
https://play.google.com/store/apps/details?id=com.wikimediacom.wifi.calling
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Interesting app. But I'm not sure it works.
I install it, on my un-rooted OnePlus 5, then run it - hey! there's a convincing looking setting, for wifi - and so I activate it. But everytime I return to the app, the setting is 'off' again. Does that mean the setting doesn't 'stick' and my phone (running on AT&T) cannot actually use wifi?
Plus, it looks to me as though the app has to remain running (although there's a setting to not display the notification icon, it doesn't seem to 'stick' either).
Ultimately, I cannot seem to get my phone to actually make a wifi call. For this reason, I'm skeptical this app is able to enable wifi calling, on the AT&T network.

I just called ATT.
I want to upgrade to the 5 and i need it to call over wifi as most of the time i'm in a rural situation with no coverage.
The ATT tech support said there would be no problem.

I hate to say it, but they lied (unless there's been a drastic change as-of-late).
Even if you can get them to provision your 5T, it'll only "stick" for a minute or so, and then revert.
AT&T is somewhat "famous" for their lack of BYOD (non-branded) WiFi call/text support. The exception is iOS devices, and a couple of "certified" Android phones; I think the HTC 10 (or maybe it was the 9) was an example, you can probably count these on one hand.

I call At&T today. No changes so far.

AT&T has an issue like this forever, as they do not wish to give that option to all. That is like a drop in profits, and drop in latency and lags. Anyways, too long to explain, but the gist is, they will have loss if they allow full coverage (at least loss on journal entries)..

vdbhb59 said:
at&t has an issue like this forever, as they do not wish to give that option to all. That is like a drop in profits, and drop in latency and lags. Anyways, too long to explain, but the gist is, they will have loss if they allow full coverage (at least loss on journal entries)..
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BOO... At&t... BOO!

Related

Got the update.

Can't be specific about changes obviously...as per soak instructions...but I can say for sure a certain feature we've all been missing has been restored to us. PM me if you want details.
Sent from my XT1254 using XDA Free mobile app
So.... It comes with root?
lol to beat me to it! :highfive:
Haha..I wish..but no
Sent from my Nexus 7 using XDA Free mobile app
Yay finally we get Lollipop
Again..I wish... But no
Sent from my XT1254 using XDA Free mobile app
Unlocked bands?
Most likely VoLTE...
Longer battery?!
It's VoLTE. Or, simultaneous Voice and Data as was missing from the device at launch with the promise to be fixed with an update by the end of the year.
I'm curious, though, if it counts towards your data allowance to use VoLTE. Does anyone know?
It doesn't count against your data plan according to the Verizon FAQ
swboland said:
It's VoLTE. Or, simultaneous Voice and Data as was missing from the device at launch with the promise to be fixed with an update by the end of the year.
I'm curious, though, if it counts towards your data allowance to use VoLTE. Does anyone know?
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Voice no, video yes.
It's disappointing that the update is (apparently) only/mainly VoLTE, and not Android 5.0. Since carrier certification is a relatively slow, painful process, I think this is a sign that the Lollipop update is more than a couple months away.
I was initially excited about VoLTE, but I wasn't impressed with it when I used it briefly on my Droid Maxx. First, it wasn't reliable- I had dropped calls, and calls that never even rang my phone. Second, it killed my battery. It was rough- really rough- on it. I think both are related to the relatively weak LTE signal I have at home. To deal with the signal problems I have a Verizon network extender, but it looked like my phone was preferring the weak LTE signal over the strong signal from the network extender.
I wish Verizon would have just sucked it up and supported Wifi calling with Advanced Calling 1.0. I don't understand why they dislike Wifi calling so much. They're going to eventually support it, but the company's statements suggest they aren't happy about it. Who knows how much support there will be for it, though. Verizon apparently plans to release a LTE network extender at some point, which is only useful in certain niche situations if Wifi calling is broadly supported on VZW devices.
reggie14 said:
It's disappointing that the update is (apparently) only/mainly VoLTE, and not Android 5.0. Since carrier certification is a relatively slow, painful process, I think this is a sign that the Lollipop update is more than a couple months away.
I was initially excited about VoLTE, but I wasn't impressed with it when I used it briefly on my Droid Maxx. First, it wasn't reliable- I had dropped calls, and calls that never even rang my phone. Second, it killed my battery. It was rough- really rough- on it. I think both are related to the relatively weak LTE signal I have at home. To deal with the signal problems I have a Verizon network extender, but it looked like my phone was preferring the weak LTE signal over the strong signal from the network extender.
I wish Verizon would have just sucked it up and supported Wifi calling with Advanced Calling 1.0. I don't understand why they dislike Wifi calling so much. They're going to eventually support it, but the company's statements suggest they aren't happy about it. Who knows how much support there will be for it, though. Verizon apparently plans to release a LTE network extender at some point, which is only useful in certain niche situations if Wifi calling is broadly supported on VZW devices.
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Wifi calling is for carriers that need someone else's network to supplement their own shortcomings.
That is why they don't implement it.
adrynalyne said:
Wifi calling is for carriers that need someone else's network to supplement their own shortcomings.
That is why they don't implement it.
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So is it just a messaging problem? Verizon doesn't want to support wifi calling because it's an implicit admission that they don't have great coverage everywhere?
Generally, I agree VZW coverage is pretty good. But, it's not great at my house, and its terrible at my workplace. VZW already implicitly acknowledges that they don't have great coverage everywhere by selling network extenders. They're continuing that by coming out with LTE network extenders (someday).
It just seems like its a cheaper, better option to support wifi calling, rather than forcing people (with coverage problems) to shell out $200-300 for a network extender.
adrynalyne said:
Wifi calling is for carriers that need someone else's network to supplement their own shortcomings.
That is why they don't implement it.
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I still think every carrier should support this. I'm in IT, and constantly find myself in data centers, or even meeting rooms deep into a building that you couldn't even make an E-911 call from... It really wouldn't be that difficult. When TMob had UMA back in '08 and I had a BB, I used it extensively. It was never because TMobile didn't have enough coverage.. Carriers basically make money when you use their network. Yes, most people have unlimited plans these days, but they build their network around the use it has. So why wouldn't they want you to be using your phone, minutes, texts, etc? On the other hand, why wouldn't they want to offload congestion to networks they don't have to maintain or pay for? There just aren't any down sides to have WiFi calling/text/mms.
dbornack said:
I still think every carrier should support this. I'm in IT, and constantly find myself in data centers, or even meeting rooms deep into a building that you couldn't even make an E-911 call from... It really wouldn't be that difficult. When TMob had UMA back in '08 and I had a BB, I used it extensively. It was never because TMobile didn't have enough coverage.. Carriers basically make money when you use their network. Yes, most people have unlimited plans these days, but they build their network around the use it has. So why wouldn't they want you to be using your phone, minutes, texts, etc? On the other hand, why wouldn't they want to offload congestion to networks they don't have to maintain or pay for? There just aren't any down sides to have WiFi calling/text/mms.
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You can make calls through Hangouts if that helps ya.
allenrb2 said:
It doesn't count against your data plan according to the Verizon FAQ
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Any chance anyone who has the update can see if it fixes the shutter lag?
phoenixus said:
Any chance anyone who has the update can see if it fixes the shutter lag?
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There is a definite improvement, IMO
adrynalyne said:
You can make calls through Hangouts if that helps ya.
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Can you? I mean, I knew you could, but it rides WiFi, and doesn't do the Google Voice thing where you still need cell service?

Call Quality Issues

So I returned my Designed by You DT2 to a V store and got a 32GB DT2 because my calls kept fading out according to people and clients I call. So now I'm having the same issue with the new DT2, so before I throw in the towel and completely return this device, I want to know if anyone else is having the same issue. Calls fading in and out.
I've reset my phone twice, and played around with the Advanced Calling feature by turning it both off and on. I'm just really bummed because I'm really liking this phone now.
Only use advanced calling if you live/work in a very strong LTE network.
elzeus said:
Only use advanced calling if you live/work in a very strong LTE network.
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Yeah I guess that is it. I guess for some reason I always thought it was on on my DT1. My 4G LTE coverage at my house (where I also work) is typically bouncing between 2-3 bars out of 5 bars of service.
Yeah I've noticed issues too. I got 2 bars in my house with both my DT2 and my old Moto X 2013. Although audio is choppy at best and some calls are dropped altogether with my DT2. I saw the same thing with the Nexus 5X I test drove though.
Advanced calling is a new feature for the Verizon network. I live in a major metro area and I have no issues. I am not always so lucky when I'm travelling. This is a limitation of the Verizon network. If you want simultaneous voice/data on the newer devices with a single radio, you need HD Voice enabled. Otherwise, if you'll need to switch carriers, or downgrade to an older device with dual radios. Unfortunately, there is no free lunch. Progress comes with transitional pains.
Martingitdave said:
Advanced calling is a new feature for the Verizon network. I live in a major metro area and I have no issues. I am not always so lucky when I'm travelling. This is a limitation of the Verizon network. If you want simultaneous voice/data on the newer devices with a single radio, you need HD Voice enabled. Otherwise, if you'll need to switch carriers, or downgrade to an older device with dual radios. Unfortunately, there is no free lunch. Progress comes with transitional pains.
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Yes it does!
Altogether I'm happy with my 32GB vs the Design Your Own 64GB simply because I have rather large micro SD cards...lol So I don't really care how much onboard storage I have. But it does suck having to learn this lesson the hardway, a little part of me was looking forward to the design refresh I'll admit, but it's not the end of the world. =)

Project Fi Users

Any Project Fi user? How is it working out?
Sent from my HTC6525LVW using Tapatalk
It's dope.
Yup. Very happy.
Totally satisfied!
It's awesome!
More than anything I'm happy with the bill. I think mine was $43.xx last month, I'm signed up for 5GB at $70 total. Spent the last year on AT&T Post Paid with a MiFi also on the account at 115ish a month for 15GB. Prior to that I was on AT&T Straight Talk for years.
To be honest, the service is so-so. T-Mobile is T-Mobile, the building penetration sucks, its as mediocre as it was when I got off it in 2011. Sprint does provide better building penetration but the service is slower. I'm often frustrated with Fi's lack of attempt at switching from T-Mo to Sprint or vice-versa. I have Fi-Spy installed and can easily plug in the dialer codes to switch, but why it doesn't do this more proactively is beyond me. Even with the auto switch dialer coder plugged in and a reboot, it rarely switches quickly once a drop in signal is experienced with the carrier in use. The nerd in me thinks its cool to plug in the dialer codes, the normal me is beginning to find it inconvenient. Speeds aren't spectacular, I think that's possibly a function of being in South Louisiana. The carriers invest here last most likely because of the overall poverty of the populous and the gamble that the they can just wait till the network is destroyed by a hurricane and rebuild it with insurance money.
My gut feeling is I'll wait to see if the 6.0.1 release (whenever I finally get it) will make T-Mo work better with the possibility of Band 12. If its not better soon I'll probably switch back to AT&T Straight Talk. AT&T just works everywhere I have been in the US for the last 4 or 5 years. I never have the negative experience I hear people complain about on big blue. The Straight Talk option makes the cost negligible. Although the good ole days of Straight Talk "discount" service cards being sold online for 30ish dollars seems to be gone.
Cellular service is a commodity, while I impress myself with the nerd factor of an aggregated cellular carrier like Google Fi, I just lack the patience to endure the carriers its running on. Struggling with bad or slow service is no longer acceptable with the flexibility of porting numbers to other carriers. $40ish dollars is cheap, but for 50 I could be on Straight Talk on AT&T and not worry about any of the semantics.
...but I did like the Lego kit Google sent me!
aygriffith said:
More than anything I'm happy with the bill. I think mine was $43.xx last month, I'm signed up for 5GB at $70 total. Spent the last year on AT&T Post Paid with a MiFi also on the account at 115ish a month for 15GB. Prior to that I was on AT&T Straight Talk for years.
To be honest, the service is so-so. T-Mobile is T-Mobile, the building penetration sucks, its as mediocre as it was when I got off it in 2011. Sprint does provide better building penetration but the service is slower. I'm often frustrated with Fi's lack of attempt at switching from T-Mo to Sprint or vice-versa. I have Fi-Spy installed and can easily plug in the dialer codes to switch, but why it doesn't do this more proactively is beyond me. Even with the auto switch dialer coder plugged in and a reboot, it rarely switches quickly once a drop in signal is experienced with the carrier in use. The nerd in me thinks its cool to plug in the dialer codes, the normal me is beginning to find it inconvenient. Speeds aren't spectacular, I think that's possibly a function of being in South Louisiana. The carriers invest here last most likely because of the overall poverty of the populous and the gamble that the they can just wait till the network is destroyed by a hurricane and rebuild it with insurance money.
My gut feeling is I'll wait to see if the 6.0.1 release (whenever I finally get it) will make T-Mo work better with the possibility of Band 12. If its not better soon I'll probably switch back to AT&T Straight Talk. AT&T just works everywhere I have been in the US for the last 4 or 5 years. I never have the negative experience I hear people complain about on big blue. The Straight Talk option makes the cost negligible. Although the good ole days of Straight Talk "discount" service cards being sold online for 30ish dollars seems to be gone.
Cellular service is a commodity, while I impress myself with the nerd factor of an aggregated cellular carrier like Google Fi, I just lack the patience to endure the carriers its running on. Struggling with bad or slow service is no longer acceptable with the flexibility of porting numbers to other carriers. $40ish dollars is cheap, but for 50 I could be on Straight Talk on AT&T and not worry about any of the semantics.
...but I did like the Lego kit Google sent me!
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What about calling/texting over wifi? The initial reason I decided not to go with Project Fi was for the reasons you stated-- didn't love the carriers that support it. But the more I think about it, the more intrigued I am. I just switched from AT&T to Verizon and I am hardly using any cell data. I'm at wifi at home, wifi at work, and many places that I go. Project Fi is becoming more appealing for the ability of being able to call/text pretty much anywhere over wifi and not have to worry so much about how good the cell signal is. Plus the idea of auto connecting to open wifi hotspots and securing the connection over a VPN tunnel sounds pretty cool as well.
On another note, I don't have any first hand experience with Tmobile but 6.0.1 should help a lot with cell service in buildings if they have band 12 in your area. The geek in you should just flash the factory images instead of waiting for the OTA
I'm very satisfied with my experience so far. My only complaint, a small one at best, would be there is no way to prefer WiFi calling over cellular like with Tmobile.
It's been solid for me. Not just at home, but a number of the approved hotspots as well when I'm out. And I like that these connections are VPN'd.
coolcat67 said:
What about calling/texting over wifi?
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Data usage
I was thinking of going to Project Fi myself and got the invite already. However, I check my data status usage and it's about 4gb or more per month. And I am counting only the usage not being over wifi. I understand that Project Fi switch automatically over wifi if available so you won't use Data over the air as much. However, I'm with the family plan with 15GB and Data carry over next month on AT&T network. If I'm by myself, I would switch over to Project Fi in a heart beat but with family member, I can't. Just my 2 cents thought.
Solutions Etcetera said:
It's been solid for me. Not just at home, but a number of the approved hotspots as well when I'm out. And I like that these connections are VPN'd.
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I have the exact opposite experience, I rarely get auto connected to hot-spots and when I do they're total garbage. Not just in Louisiana, but in large metros I've traveled to in since getting the service. I think only one held the VPN tunnel indicated by the key icon for long enough to do anything.
coolcat67 said:
What about calling/texting over wifi? The initial reason I decided not to go with Project Fi was for the reasons you stated-- didn't love the carriers that support it. But the more I think about it, the more intrigued I am. I just switched from AT&T to Verizon and I am hardly using any cell data. I'm at wifi at home, wifi at work, and many places that I go. Project Fi is becoming more appealing for the ability of being able to call/text pretty much anywhere over wifi and not have to worry so much about how good the cell signal is. Plus the idea of auto connecting to open wifi hotspots and securing the connection over a VPN tunnel sounds pretty cool as well.
On another note, I don't have any first hand experience with Tmobile but 6.0.1 should help a lot with cell service in buildings if they have band 12 in your area. The geek in you should just flash the factory images instead of waiting for the OTA
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What I do love about the service is the ability to use Hangouts on all my devices and in the web browser and text & MMS from it. I think if I went back to Straight Talk I'd probably leave the number with Google Voice which traditionally I've done the opposite and took the number to the carrier and just had a miscellaneous GV number.
I have had problems with call quality over data. Mainly at my house which is AT&T U-Verse, and to top it off Fi does not seem to realize it and will not switch off to cellular when the call quality dissipates. I've literally had to run out my front door into the middle of my street if I'm mid call so it will switch to cellular. Its either this or attempt to fumble the phone and turn off WiFi. My neighbors probably are suspicious of my mid street calls :laugh:. Again, this is a function of AT&T U-verse having 18mb down at my house. Might switch my internet to cable next month to help with the abysmal ISP speeds with U-verse.
Again, don't expect the phone to just start connecting to tons of VPN'ed Google Certified WiFi networks. You'll be disappointed. I was in large metros all up and down the east coast in Nov and again, this may have happened once in each large city. You're going to be looking for the same old Starbucks and misc WiFi networks to make calls if you're really hoping to find WiFi networks in the wild for calling. I have a free Boingo plan through Amex Plat and it helps give availability to more networks than I had access to before. But its not enough that I wouldn't be worried about cell service.
Fingers crossed on 6.0.1... back in the old days I would have downloaded the image the second it was out and flashed it. As I get older and find myself making more excuses for not getting stuff done I rarely want to spend non existent free time diving into roms or any of that. I just want the phone to work and the service to work. Its a long way from chopping up Blackberry OS installers with different features from different Telcos or my first Android phone being a Sprint Touch Pro 2 launching into Android from Windows Mobile. Getting old (or boring) I guess!
Works great here. Except MMS over hangouts looks like garbage. I would love to use hangouts over my other devices with my Project Fi number, but I send to many picture messages. Anyone else have MMS hangouts quality problems?
Sent from my Nexus 6P using Tapatalk
Ulver said:
Works great here. Except MMS over hangouts looks like garbage. I would love to use hangouts over my other devices with my Project Fi number, but I send to many picture messages. Anyone else have MMS hangouts quality problems?
Sent from my Nexus 6P using Tapatalk
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Are you referencing the picture quality of the photos sent? Does it look bad both in Hangouts and also in the receiver's MMS?
Its decent, but I can see why people leave back to Tmobile. I am on WIFI most of the day and yet I manage to use 1.5-2GB per month, I cant imaging using Fi without WIFI. There is no VoLTE an no proper Band 12 implementation. Support is not that great, most replies are copy/paste BS. The whole service is just not as reliable as Tmobile. I pay about $40 bucks for Fi......Tmobile would have been only $50 but everything works 100%, you get som free music and vid streaming, and data falls back to free Edge.
I am gonna stick for a while longer....They said some updates are coming to service in next few month but I call BS on this. Fi team seems to be lying alot about the service and misrepresents it in their advertisement.
aygriffith said:
Are you referencing the picture quality of the photos sent? Does it look bad both in Hangouts and also in the receiver's MMS?
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For me it looks bad on my end and the receivers end via hangouts. I also tried sending pics via my Z3 and the pics look bad on both my wife's Nexus 6 and my Mom's iPhone.
Sent from my Nexus 6P using Tapatalk
kolyan said:
The whole service is just not as reliable as Tmobile.
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Weird... I have been on T-Mobile since the days of my RAZR v300 up until just recently. In fact, I still have it on my Moto X. Nothing about it is as good as Fi has been. Granted it is not for folks that are burning through a lot of data, but I have never gone over a Gig, so it's great for me.
Looking at the two phones side by side right now, the TM phone is on HSPA with 4 asu, and the Fi is LTE with 23 asu.
Solutions Etcetera said:
Weird... I have been on T-Mobile since the days of my RAZR v300 up until just recently. In fact, I still have it on my Moto X. Nothing about it is as good as Fi has been. Granted it is not for folks that are burning through a lot of data, but I have never gone over a Gig, so it's great for me.
Looking at the two phones side by side right now, the TM phone is on HSPA with 4 asu, and the Fi is LTE with 23 asu.
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I have Tmobile LTE and VoLTE everywhere pretty much and it switches to Sprint for no reason, I even get Sprint 3G in some places due to bugs. On top of it Tmobile band 12 is not implemented correctly so you end up missing calls and there is no VoLTE support at all. I am not even sure if Tmobile carrier aggression is working on Project Fi
I've been having issues on Project Fi since June, including some spotty roaming in Europe where Tmobile got 5 bars of LTE (capped to 128kbps). Then been dealing with carrier auto switching for over a month now....looks like it just started working with latest Fi app and Android 6.0.1. They also know about all the roaming issues and that Fi doesnt like to connect to roaming providers, thats why they seem to include manual switching in Fi app now so people dont end up with dead phones overseas
They are also kind of lying about equal coverage to Tmo and Sprint....its not equal, at least not yet, lying about 120+ countries where wifi-calling is supported....also bs, real list is around 90-95 countries (not a big deal, but they refuse to fix it)
I switched from Tmobile because I though I will get 100% Tmobile coverage + addition of Sprint with seamless switching (been very buggy) I also need that 256kbps roaming speeds since its double of what Tmobile is offering. Lower bill was just a bonus.....dont really care since its like 10-15 bucks difference
kolyan said:
I've been having issues on Project Fi since June
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Dunno what to tell you; have only been on it since 11/16, but so far it has been great on my 6P.
When I read these comments I wonder how many people were already T-Mobile or Sprint customers and used to so-so coverage and speeds already. Compared in AT&T and Verizon, you're getting what you pay for. Just calling a spade a spade as a long time AT&T customer and a really really long ago T-Mobile and Sprint customer.
It's exactly what they said it was, a beta service. If you want a cheap 5GB of LTE data that works everywhere, get a AT&T Straight Talk sim. If you really think you only use a gig and live in a large metro with a good economy (face it, T-Mobile and Sprint upgrade their carrier equipment metros with better economic conditions first) then you'll be in heaven.
Don't really care about the international, I just buy a sim locally whenever I go overseas. But for the price, if it works, it's a nice feature.
Sent from my SM-T530NU using Tapatalk

HTC U11 AT&T support and collection

this is going to be an AT&T specific collection thread for this carrier specific stuff like VVM and try to make wifi calling work, also users can ask any questions related to AT&T and I will try to answer them and hopefully other users can help to.
HTC lying about AT&T "compatibility"
U11 does not support VoLTE on AT&T
U11 does not support WiFi-Calling on AT&T
U11 does not support Video Call on AT&T
U11 does not support Integrated Visual Voicemail on messages app like it use to on HTC One M7, M8 & M9, you need the stand alone app which is crap...
the phone works for calls data LTE works MMS haven't test yet I don't use them....
Any comment from AT&T on any of this? We know HTC's saying it works.
bassoprofundo said:
Any comment from AT&T on any of this? We know HTC's saying it works.
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Haha, AT&T never comments on these things.. and it won't work.. I have and unlocked GS8 and it don't work there either.. so no way in #[email protected] it will work on HTC..
Argh... This sucks. I'm in an area where coverage quality has dropped significantly, and I spend a lot of time in a building where almost no signal gets through from any provider. Wifi calling and texting has become a lot more important for me for that reason. I can get by without the extra features, but it's tough now what I've had them (currently using an S7 edge and Note 5).I guess that leaves me with no option but Samsung or LG (and all of the provider bloatware).
https://twitter.com/CrowsnestIT/status/874728832468746240
The results of my time and effort with both AT&T and Verizon and a chat with HTC : View attachment 4181945
Don't activate the U11 on AT&T, once their computer "knows" you have an uncertified device you lose LTE data and are forced onto HSPA+!
Does anyone know an APN setting that will reactivate LTE?
longdongsilver said:
Don't activate the U11 on AT&T, once their computer "knows" you have an uncertified device you lose LTE data and are forced onto HSPA+!
Does anyone know an APN setting that will reactivate LTE?
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Here
JEANRIVERA said:
Here
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Here
JEANRIVERA said:
Here
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Weird. Your icons are not same as mine. Are you 4G (HSPA+) or 4G LTE? My APN settings don't have a field for APN protocol
longdongsilver said:
Weird. Your icons are not same as mine. Are you 4G (HSPA+) or 4G LTE? My APN settings don't have a field for APN protocol
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I am using a custom rom that's all...
no band 30 guys. http://www.htc.com/us/smartphones/htc-u11/
Not a fair critisim for HTC. Even if the phone is capable like my non-AT&T S8, if the phone does not have the AT&T logo on it they will not allow these features. So complain about AT&T like I do.
I'm on at&t and I'm getting full LTE with zero issues.
Proof
Z51 said:
Proof
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See if you still have LTE during a call. The LTE icon should go away and if you go into about phone and then network, it'll most likely say HSPA. The problem is we're not getting services like VoLTE and wifi calling. In normal cases, HSPA speeds should be manageable considering the average phone call won't be very long and there's wifi nearly everywhere now. This is just bad for those in areas with poor reception. I've been doing ok with the whole issue since I never really noticed much of a difference with HD voice and I'm usually always somewhere with wifi.
My question is what did they do differently with the U11 than the 10. We never had any of these issues with the 10 being unlocked and not certified and all that bs
GSE20 said:
See if you still have LTE during a call. The LTE icon should go away and if you go into about phone and then network, it'll most likely say HSPA. The problem is we're not getting services like VoLTE and wifi calling. In normal cases, HSPA speeds should be manageable considering the average phone call won't be very long and there's wifi nearly everywhere now. This is just bad for those in areas with poor reception. I've been doing ok with the whole issue since I never really noticed much of a difference with HD voice and I'm usually always somewhere with wifi.
My question is what did they do differently with the U11 than the 10. We never had any of these issues with the 10 being unlocked and not certified and all that bs
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It lasts about 20 seconds then it changed to 4G only. LTE is gone
Z51 said:
I'm on at&t and I'm getting full LTE with zero issues.
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Z51 said:
Proof
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I also get LTE that is not the issue here, the problem is VoLTE.
GSE20 said:
See if you still have LTE during a call. The LTE icon should go away and if you go into about phone and then network, it'll most likely say HSPA. The problem is we're not getting services like VoLTE and wifi calling. In normal cases, HSPA speeds should be manageable considering the average phone call won't be very long and there's wifi nearly everywhere now. This is just bad for those in areas with poor reception. I've been doing ok with the whole issue since I never really noticed much of a difference with HD voice and I'm usually always somewhere with wifi.
My question is what did they do differently with the U11 than the 10. We never had any of these issues with the 10 being unlocked and not certified and all that bs
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The importance for me & probably for many others on getting VoLTE is that I do technical support on my phone and trouble shooting while on a call takes to much time most of the time, that being said if I don't have the option to make phone calls on VoLTE means internet speeds while on a call is crap.... I really don't care about HD call clarity as far as I can here the other person, but the internet speed while on a call it is important to me the faster I can browse the faster I can provide technical support
Z51 said:
It lasts about 20 seconds then it changed to 4G only. LTE is gone
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Having a weird issue with my U11 on AT&T. I randomly lose all signal for no reason then takes a good 30 seconds for it to connect again.
It has happened at least a couple times a week mid phone call which is really obnoxious. I have seen it happen a few times when I am just browsing through my phone not on a call so I know its not just a calling issue, and I am sure it has happened multiple times when I am not looking at my phone at all and I don't notice.
Anyone else had this issue? An issue with AT&T and can be fixed by a firmware update? Or am I alone and need to RMA?
I know this thread is old, but can't we use the ATT RUU if you do what you need to do? We used to be able to go back and forth, at least that's what I did with both my M7 and M8. If you really need those features, that's what I would do.

Horrible signal new S10+ on sprint

Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
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i have the exect same issue with s10e..i thought it was only s10e because its a cheaper model..what do we do..plus also my wifi is pritty bad..only on this device
My wifi works fine but I have very limited if any data signal and I can hardly send or receive text messages....
No one has a fix?
I called the sprint store and the guy said lots of these new S10 series phones have connectivity issues.
He said their tech has a fix for it but it may not be effective. He said Samsung needs to release an update to fix it.
I've got the S10+
Sent from my SM-G975U using Tapatalk
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
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I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
dannieboiz said:
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
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Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
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johnwayne27 said:
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
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I'm in the US
and yes the program can be uninstalled, but it was only installed because I need to troubleshoot this issue, so it's not the program that's causing the problem. It's just telling me what band I'm on and the signal.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
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It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
winb83 said:
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
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They had me reset network settings which I did and it didn't help. They're sending me a replacement phone... Once I get it I'll prevent the Samsung update and see if that helps. Idk I really wanted to like this phone.
Sent from my SM-G975U using Tapatalk
Sadly this is a known issue:
https://community.sprint.com/t5/Samsung/Galaxy-s10-plus-wont-stay-connected-to-LTE/td-p/1035678
https://www.reddit.com/r/Sprint/comments/b1hxkp/galaxy_s10_data_failure/
Strange I get signal better than I did on my note 9
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
dannieboiz said:
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
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I have the sprint version purchased from S
Spent an hour with samsung to no resolution. Took my verizon sim and dropped it on the S10 and the phone was getting good signal and speed then dropped for a couple minutes then back to good speeds. But as it's doing this, the phone started to get very warm. Sprint tech support doesn't know crap, just make me repeat their written process multiple times and the guys at the sprint stores are just salesman.
Since the verizon seems shows intermitten connections as well, i'm going to see if samsung can send me a replacement.

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