VoLTE not working on T-Mobile? - OnePlus 5 Questions & Answers

I keep calling some of my contacts over VoLTE and first it'll drop LTE to 3g and try to complete the call. It rings and rings, then goes to voicemail and the other person doesn't even hear the phone ring on their end.
Anyone else with this issue? Doesn't happen every time but quite often. I'm running Stock rooted.

Ascertion said:
I keep calling some of my contacts over VoLTE and first it'll drop LTE to 3g and try to complete the call. It rings and rings, then goes to voicemail and the other person doesn't even hear the phone ring on their end.
Anyone else with this issue? Doesn't happen every time but quite often. I'm running Stock rooted.
Click to expand...
Click to collapse
I have T-Mobile, and as far as I can tell my VoLTE works. I haven't verified that it doesn't drop at some point during the call, but I haven't had any problems calling people, and when I look at the beginning of the call, and after the call is over, I usually have the VoLTE icon still in my status bar.

Both seem to work for me

I have TMobile as well and have 0 issues. Are you on 4.5.4?

Maybe it's just my area. Happened again today. I just noticed it happens when I call cell phones. When I call land lines it works fine.

works great when apn is set correctly ;D

Clownfish44 said:
works great when apn is set correctly ;D
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Click to collapse
This is what I have.
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Just to check the basics... You have it turned on, right?

Ascertion said:
Maybe it's just my area. Happened again today. I just noticed it happens when I call cell phones. When I call land lines it works fine.
Click to expand...
Click to collapse
I thought VoLTE was only supposed to work from Tmobile phone to Tmobile phone. So basically 2 phones on the same carrier network. I remember when that first came out as a thing it didn't work from say a Tmobile customer to a Verizon customer so it didn't work from a cell phone to a normal landline originally.
and to the OP's point... mine works fine as I can also tell by the HD symbol on the dialer screen. VoLTE is HD calling.

@Elnrik
I don't even See this option
Gesendet von meinem ONEPLUS A5000 mit Tapatalk

moritz31 said:
@Elnrik
I don't even See this option
Gesendet von meinem ONEPLUS A5000 mit Tapatalk
Click to expand...
Click to collapse
That is odd. I set up my phone without the Sim in it, used it for a while, then put in the Sim and installed the T-Mobile app. After that I had those options.
Maybe a factory reset and try the setup again?

Eric214 said:
I thought VoLTE was only supposed to work from Tmobile phone to Tmobile phone. So basically 2 phones on the same carrier network. I remember when that first came out as a thing it didn't work from say a Tmobile customer to a Verizon customer so it didn't work from a cell phone to a normal landline originally.
and to the OP's point... mine works fine as I can also tell by the HD symbol on the dialer screen. VoLTE is HD calling.
Click to expand...
Click to collapse
Yes, VoLTE is toggled on. It works for landlines, but not when I call other mobile numbers. It's really weird for me. The mobile numbers I'm calling are also on T-Mobile. If they call me, the phone stays on VoLTE, it's only when I call out.

Ascertion said:
Yes, VoLTE is toggled on. It works for landlines, but not when I call other mobile numbers. It's really weird for me. The mobile numbers I'm calling are also on T-Mobile. If they call me, the phone stays on VoLTE, it's only when I call out.
Click to expand...
Click to collapse
Hmmm, that's really odd. I would say a call into support would be your next move. Maybe it's faulty hardware!?

Related

Stuck on EDGE with CyanogenMod 5.0.2 until reboot

I just flashed CyanogenMod 5.0.2 for the first time last night, according to the instructions on the wiki. Before that, I was using the N1 with Google's OTA update and had 4 full 3G bars at work.
After flashing CM, I noticed that at home, the phone dropped to EDGE. I didn't mind that much, and drove to work, and at work the phone was still on EDGE. I had to reboot for it to use HSDPA.
Has anyone else seen this kind of behavior where the phone gets stuck on EDGE even though it gets in an area that T-Mobile lists as "best 3G coverage"? This seems like a regression in CyanogenMod vs. the stock ROM.
PS: I can duplicate the signal drop while holding the bottom of the phone with my hand.
There have been many reports of this issue in the bay area. It's probably a network issue.
maybe you should start a poll.
I have this problem. I thought I solved it by going to network operators, but my when i lose H(3G) and it goes to E it wont go back... i too am in the bay area.
Remaining stuck on EDGE with CyanogenMod only
FettsVett said:
There have been many reports of this issue in the bay area. It's probably a network issue.
Click to expand...
Click to collapse
Connectivity issues aside, in the same Bay Area, with the stock ROM, the Nexus One would go back to 3G when 3G was available. Now, with CyanogenMod 5.0.2, once it switches to EDGE, it seems to stay on EDGE until you reboot (or maybe until you toggle plane/flight mode, I haven't tried that).
I've added a poll at badnewswrx's suggestion.
It's not just the Bay Area. It happens to me in the San Fernando Valley as well. I don't think it's specific to this release of CM 5.0.2, I think it occurred on my stock N1 before I ever rooted it. Either way, it occurred in beta 4 and 5 as well.
i wonder which side the problem is happening. Tmo or Google/HTC, or maybe CM5.0.2?
I would guess Tmo, the rom was running fine with great 3g or H coverage. not any better than stock for me though. Im thinking we will have to force the 3g until something clears up
badnewswrx said:
i wonder which side the problem is happening. Tmo or Google/HTC, or maybe CM5.0.2?
I would guess Tmo, the rom was running fine with great 3g or H coverage. not any better than stock for me though. Im thinking we will have to force the 3g until something clears up
Click to expand...
Click to collapse
With my stock ROM, I did not have this problem. The OTA update didn't improve the 3G/EDGE flip issue for me, but the phone wouldn't be stuck on EDGE.
UPDATE: With CM5.0.2, I got one case this morning where the phone remained stuck on EDGE even though it was in an area (at my workplace) where it had HSDPA all the time before flashing CM. This evening, it switched among EDGE an HSDPA, and now it's on EDGE, even though I'm at home, in an area with maximum T-Mobile 3G coverage.
Nasty hard to reproduce issue.
hmmm.....
H now...........
speed test at 1030, in an area where i had no H lets see how long this holds up
3 mins later drop to E
I only had this problem with the ERE27 radio. Never had it with stock, and don't have it with the newest one.
Hope we can figure out what the issue is, manually switching to force 2G and back to 3G as a workaround is quite annoying.
dandv said:
With my stock ROM, I did not have this problem. The OTA update didn't improve the 3G/EDGE flip issue for me, but the phone wouldn't be stuck on EDGE.
UPDATE: With CM5.0.2, I got one case this morning where the phone remained stuck on EDGE even though it was in an area (at my workplace) where it had HSDPA all the time before flashing CM. This evening, it switched among EDGE an HSDPA, and now it's on EDGE, even though I'm at home, in an area with maximum T-Mobile 3G coverage.
Nasty hard to reproduce issue.
Click to expand...
Click to collapse
For me its quite easy to reproduce.
- Force phone in 3G
- Make a call (data disconnects)
- After the call it goes into 2G and gets stuck there until I reboot the phone or force 3G again with *#*#4636#*#*
Here are the screen shots and the scenario
Rebooted the phone had 2G already, never went to H
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Then Forced 3G
As you can see I do have a strong 3G signal here but stuck on EDGE/2G
Just came across something, After I had forced 3g, I received a call, I noticed that my H symbol was still on, so i decided to go on the browser, and it did! I went to 3 different pages, they were bookmarked.
I thought tmobile didnt have talk and data simultaneuosly (lol). Anyway my phone is still on H, seems pretty decent bars, if i notice a drop into E which will happen sooner or later, then ill let you know if it goes back into it.
just thought i should share, btw, am i late knowing about the talk and data thing???
Is there a reason why I only get 2G right after reboot in a 3G area?
This is bothering the hell out of me.
Since my last post earlier today, I have dropped to e once. I'm on h now and even forced into e and back out and it selected h by itself. I hope it stays like this. I haven't done anything to fix the problem so to me its looking like a tmo service issue.
T-Mobile morons have no idea what I am talking about. Talked to 4 different people and even at their highest tier support.
I am about to smash this piece of **** against the wall so Asurion can send me a new one since they won't send one unless its broken.
badnewswrx said:
just thought i should share, btw, am i late knowing about the talk and data thing???
Click to expand...
Click to collapse
3G supports simultaneous voice and data; 2G does not.
Stuck on EDGE again
It just happened again - the phone was on EDGE. I toggled airplane mode and now it's on HSDPA. Obviously, I haven't moved it, and I'm in an area which T-Mboile claims to have maximum coverage.
Signal strength: -87 dBm 15 asu
This has has nothing to do with Cyanogen's rom. It's T-mob. to confirm, I changed my sim to my G1 and the same thing happens. I was in test mode and the phone dropped from UMTS to GPRS. I was in a call when this happened. I see the exact same thing on my N1.
erikku said:
This has has nothing to do with Cyanogen's rom. It's T-mob. to confirm, I changed my sim to my G1 and the same thing happens. I was in test mode and the phone dropped from UMTS to GPRS. I was in a call when this happened. I see the exact same thing on my N1.
Click to expand...
Click to collapse
Never said it was Cyanogen related issue.

KitKat and Data roaming: lost data connectivity notification

Hi all,
I'm facing a very disappointing bug with KitKat (installed few days ago): I have a G2 with D80220a-ESA-XX firmware (stock, unrooted) and more and more times during the day a popup reporting "You have lost data connectivity because you left your home network with data roaming turned off" appears. Roaming is disabled on my phone but this popups appears even if data are disabled and if the phone is not really roaming. If data are enabled, a notification with a triangle reporting the same message appears more and more times even if the phone is not roaming. This situation is very frustrating and above all, sometimes when the popup appears, my preferred network is automatically switched from 2G/3G/4G to 2G/3G. With the previous versions of Android this issue never appeared, so I'm here to ask you if somebody also is experiencing the same behaviour and how to report this bug to Google/LG or how to solve it?
Thank you so much for your help
Im still on jb and have been having this type behavior from day one also get more dropped calls than any phone i've had i've tried every setting and combinations i can do i think maybe the scan times are set for to long have noticed sometime when in a strong signal area i make a call and the no data pops up then after 30 to 60 seconds data reconnects im hopping that this gets resolved in the kitkat update for sprint
sent from my lg-ls980 there are many like it but this one is mine
something_new said:
Im still on jb and have been having this type behavior from day one also get more dropped calls than any phone i've had i've tried every setting and combinations i can do i think maybe the scan times are set for to long have noticed sometime when in a strong signal area i make a call and the no data pops up then after 30 to 60 seconds data reconnects im hopping that this gets resolved in the kitkat update for sprint
sent from my lg-ls980 there are many like it but this one is mine
Click to expand...
Click to collapse
This doesn't sound good bro
Yea i see complaints all spread out on this subject no one seems to know how to fix it i've talked to my carrier about it more than once and they keep blowing me off
sent from my lg-ls980 there are many like it but this one is mine
The behavior in some scenario is really frustrating: when there is an incoming call, the popup appears above, so I can only press the OK button that brings me to the networks configurations, then I have to go back to home, pull down the notification area, click on the incoming call notification and finally answer. All this just to answer and I let you to imagine how easy is this while driving. Really I hope that somebody can help...
Been there done that i'm hopeful that might be whats taking so long with our update maybe some of these bugs are getting squashed
sent from my lg-ls980 there are many like it but this one is mine
Little update: it seems that if the phone went in roaming one time, every later time that the data are enabled or disabled, the popup appears. Can anybody else confirm this behavior?
Was in roam about 75% of the day yesterday and get this pop up all the time i need data 100% of the time for business ain't got time for lost data connection
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I wish there was a way to turn all the radio's on and force them to stay on i could care less about battery i need my service at 100% if there is lte available it should connect i shouldn't have to reboot just to get lte to connect my battery will last about 4 hours and thats plenty but hey im a heavy user thats why i have a charger and have to keep it on charge 50% of my day now weekends are different can fully charge on a friday night and not need a charge till Sunday night before work so battery means nothing
sent from my lg-ls980 there are many like it but this one is mine
madner81 said:
Hi all,
I'm facing a very disappointing bug with KitKat (installed few days ago): I have a G2 with D80220a-ESA-XX firmware (stock, unrooted) and more and more times during the day a popup reporting "You have lost data connectivity because you left your home network with data roaming turned off" appears. Roaming is disabled on my phone but this popups appears even if data are disabled and if the phone is not really roaming. If data are enabled, a notification with a triangle reporting the same message appears more and more times even if the phone is not roaming. This situation is very frustrating and above all, sometimes when the popup appears, my preferred network is automatically switched from 2G/3G/4G to 2G/3G. With the previous versions of Android this issue never appeared, so I'm here to ask you if somebody also is experiencing the same behaviour and how to report this bug to Google/LG or how to solve it?
Thank you so much for your help
Click to expand...
Click to collapse
I'm also experiencing the same bug on my G2 with D80220b-EUR-XX firmware. I have 3 (Hi3G) as my provider.
Sometimes it helps to turn Flight mode on and off, but only for a short while, then it pops back up.
HTC Desire 601 Kitkat & Dataroaming
madner81 said:
Hi all,
I'm facing a very disappointing bug with KitKat (installed few days ago): I have a G2 with D80220a-ESA-XX firmware (stock, unrooted) and more and more times during the day a popup reporting "You have lost data connectivity because you left your home network with data roaming turned off" appears. Roaming is disabled on my phone but this popups appears even if data are disabled and if the phone is not really roaming. If data are enabled, a notification with a triangle reporting the same message appears more and more times even if the phone is not roaming. This situation is very frustrating and above all, sometimes when the popup appears, my preferred network is automatically switched from 2G/3G/4G to 2G/3G. With the previous versions of Android this issue never appeared, so I'm here to ask you if somebody also is experiencing the same behaviour and how to report this bug to Google/LG or how to solve it?
Thank you so much for your help
Click to expand...
Click to collapse
I have to select dataroaming in order to be able to use mobile data after the kitkat upgrade. Enabling WIFI intermittently fails & the max volume is about 50% of what is used to be. Done numerous factory resets all to no avail. Seems there will be no 4.4.3 update for the 601 so I'll have to ditch it
I've got the same roaming warning.
I'm using an LG G2 D802 32GB with stock KitKat 4.4.2 + root + xdabbeb's camera mod v3.20.
I've no idea why it's happening. I can still use my phone and I'm connected to my network as usual.
Anybody with a solution?
Fixed my connection issues
I don't know if this will help everyone, but for me I figured out I had an app that stopped working right after the update. The app I was using was Onovo. Hope this helps someone.
smart network switch
​ i turned off "smart network switch" and it seemed to stop the persistent message. I dont see the point of that option because phones seem to automatically switch anyway by default, not allowing wifi and data to both be running at the same time.
Nevermind
Pseast said:
​ i turned off "smart network switch" and it seemed to stop the persistent message. I dont see the point of that option because phones seem to automatically switch anyway by default, not allowing wifi and data to both be running at the same time.
Click to expand...
Click to collapse
Scratch that, premature observation. Still get the notifications at times...

WiFi disappearing

Seems like my 4G isn't being used because it is still grayed out on the status bar, but my WiFi symbol disappears and it shows that it is off in settings. when I turn it to "on" is just sits there and doesn't go on. A reboot fixes the issue but this is the second time today it has happened to me.
Anyone else experiencing this?
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Sent from my SM-G900V using Tapatalk
This happened to me yesterday. I was in an area with poor cell signal and after returning to an area with full signal everything came back but my 4G. I tried putting the phone into airplane mode then turning the antenna back on but it didn't work so I ended up rebooting to resolve. I will keep an eye on it to see if it happens again.
cstevens759 said:
This happened to me yesterday. I was in an area with poor cell signal and after returning to an area with full signal everything came back but my 4G. I tried putting the phone into airplane mode then turning the antenna back on but it didn't work so I ended up rebooting to resolve. I will keep an eye on it to see if it happens again.
Click to expand...
Click to collapse
Yeah its very sporadic, happening to me right now as we speak! WiFi symbol is nonexistent on my status bar but the 4G is there grayed out. Its not using 4G so the WiFi is connected just not showing any indication.
Sent from my SM-G900V using Tapatalk
popkurn611 said:
Yeah its very sporadic, happening to me right now as we speak! WiFi symbol is nonexistent on my status bar but the 4G is there grayed out. Its not using 4G so the WiFi is connected just not showing any indication.
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I have tested it more over the weekend and the only way I could recreate the issue was again going to a location with poor to non existent 4G coverage and even then it was hit or miss so i do agree that it is very sporadic. Do you live in or frequent an area that has these conditions? I noticed that I could recreate the issue by trying to access something that requires internet while in a poor coverage area and return to full coverage while the phone is still trying to access whatever I was searching for.
cstevens759 said:
I have tested it more over the weekend and the only way I could recreate the issue was again going to a location with poor to non existent 4G coverage and even then it was hit or miss so i do agree that it is very sporadic. Do you live in or frequent an area that has these conditions? I noticed that I could recreate the issue by trying to access something that requires internet while in a poor coverage area and return to full coverage while the phone is still trying to access whatever I was searching for.
Click to expand...
Click to collapse
Well with me its when I'm actually connected to WiFi....not 4G. So I'm home connected to WiFi and I'll look at my phone and see the WiFi symbol is gone, 4G is present but its the same grayed out symbol you see when WiFi is active. There are no data arrows under it so it makes me think I'm still running in WiFi but for whatever reason there is a glitch where it disappears and shows its off in the settings
Sent from my SM-G900V using Tapatalk
This went away for a while and since rooting my device it has come back! It has been going on all day on and off. Anyone else have any insight in this??? Its driving me crazy
Sent from my *ROOTED* GS5!

No Sound after Call Interruption till Restart

Hello all
I have been enjoying my galaxy S8 for almost 3 weeks now but there is a very annoying bug that is really driving me crazy. When I am in a call everything is fine but sometimes due to bad connections in some areas the signal is lost and the call ends but whenever this happens, there is a very silly bug that makes the phone completely silent with no sound at all. No matter what sound profile I have, there is no sound at all. No call sound (cannot hear the ring or the voice of who picks up) No music sound and no device sound (while clicking on any button or doing any interaction) the phone goes completely silent till I restart it. I searched alot to see if there is such an issue and saw that people reports sound gets lost when they stream videos for a few seconds but that is not my case.
Additionally, I kept trying to figure out any settings that may have caused this but I couldn't find anything except that after the call got ended, I checked the volume control widget (as in the attachment below) I found the "In-Call Volume" slider and I was not even in the call anymore!!!! This is the reason for the bug I guess. I then put the phone into the charger and the "In-Call Volume" slider disappeared but the issue remained -- no sound at all till I restarted the phone.
Any help?...
PS: Vibration works so well.
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Same issue. Restart is the only solution that works!
Its really sad to face such issues, and its exactly as you have mentioned. The moment there is weak signal and a call is cut, anything after that has no sound. For me the only solution that has worked is restarting the device :crying:
same issue
Having the same issue. Brought my galaxy s8 last week, and since then having "no audio on calls" problem atleast once a day! This is frustrating - did anybody find a solution yet?
Having the exact same issue.
I have noticed it only happens when you have a bad signal and call drops.
Rooted my phone and installed custom ROM. Updated firmware. Problem still exists.
MorphineLLF said:
Having the exact same issue.
I have noticed it only happens when you have a bad signal and call drops.
Rooted my phone and installed custom ROM. Updated firmware. Problem still exists.
Click to expand...
Click to collapse
maybe baseband firmware problem.
I have tried the following basebands with no luck .
G950FXXU1AQDG
G950FXXU1AQE5
G950FXXU1AQEB
Possible it could be hardware related ? Faulty modem?
Hi guys
Having the exact same issue since day 1. (bought the phone 2 weeks ago)
I brought it back to the provider that i got it from (telecom company) last week, and they have sent it to Samsung. It seems to be a bug but they still don't have a solution for it, so they will replace my phone (i am not accepting the same phone back as well as there is warranty).
I suggest that you follow the same path. Any other path is causing you frustration as it doesn't seem to be a solution at the moment...
Hi
I have the same problem with my s8.
I call samsung support in my country. A tech guy examined my phone remotely and didn't find anything in that moment. He suggested to uninstall Voice recorder app. Since uninstall there were no sound issues (although there were several call drops). I don't use voice recorder so for me the problem is solved.
I have the same issue. Any updates?
After few days of investigation, I tried to turn-off the Bluetooth and leave my Gear S2 smartwatch at home. And that really helped.
So, I factory reset my watch and reinstalled all the Gear apps on a smartphone. Currently, there are no sound problems for almost 2 days. [happy]
@Commandermadi
Have you tried turning on airplane mode?
I had the same problem, but with social apps (WhatsApp, Messenger) and the only solution is to force close the app that caused the issue.
Mine is doing same thing except sound disappears after a ROM flash...or a simple reboot or when phone dies

New software update . For sprint galaxy note 8

Currently downloading and its not a security path its changes . To super slow motion camera etc.
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Galaxy Note8 (SM-N950U)
Build Number : N950USQU5CRIA
Android version : Oreo(Android 8.0.0)
Release Date : 2018-10-10
Security patch level : 2018-09-01
· A new Camera function has been added(AR Emoji, SUPER SLOW-MOTION)
· The security of your device has been improved.
October security patch now available
anybody update to october fix and still retain hotspot hack?
SayWhat10 said:
anybody update to october fix and still retain hotspot hack?
Click to expand...
Click to collapse
Yes, it works.
Anybody have issues with their screen after update? I have dead spots on the screen that don't respond to my finger but work with the stylus. For example if I open the keyboard the y H and b don't respond to my finger.
urvi1 said:
Anybody have issues with their screen after update? I have dead spots on the screen that don't respond to my finger but work with the stylus. For example if I open the keyboard the y H and b don't respond to my finger.
Click to expand...
Click to collapse
I've been on crid update for almost 3 weeks and there's nothing wrong with my h key or y key at all I think you better warranty replace your screen before it's too late.
madmangunradio said:
Yes, it works.
Click to expand...
Click to collapse
Thanks
I updated and didn't even have to go back in and add DUN. It retained during the update
Finally got the official Pie update ??
Got the Pie update, lost LTE - update profile, update prl no go.
Also watching 3-minutes after reboot not getting a cell connection - anyone else?
Working fine for me..........................not able to get hotspot mod working anymore.
Sprint offers free hot spots now,so this isn't really needed anymore
Sent from my iPad using Tapatalk
Just spent an hour on with Sprint tech in OK, they have no idea what's happening for me (I see LTE, it drops to 0 bars then disappeared, I have 3G, it drops to nothing, I get "emergency calls only")
Things done
Cleared cache from recovery
popped the SIM out and put it back in
Updated profile/PRL
Reactivated on the network using ##72something#
Had network technicians check the tower to make sure there wasn't just a coincidence.
Forced LTE/CDMA as under automatic it will not connect to 3G
They're advising me to factory reset at this point, I'm betting there's some data in there munged... you know, look at all the phones I ever rooted and the one that I don't gives me the problem.
Looks at how many apps I'm going to have to put the password back in because they're garbage... silently cries...
##72786#
mildlydisturbed said:
Just spent an hour on with Sprint tech in OK, they have no idea what's happening for me (I see LTE, it drops to 0 bars then disappeared, I have 3G, it drops to nothing, I get "emergency calls only")
Things done
Cleared cache from recovery
popped the SIM out and put it back in
Updated profile/PRL
Reactivated on the network using ##72something#
Had network technicians check the tower to make sure there wasn't just a coincidence.
Forced LTE/CDMA as under automatic it will not connect to 3G
They're advising me to factory reset at this point, I'm betting there's some data in there munged... you know, look at all the phones I ever rooted and the one that I don't gives me the problem.
Looks at how many apps I'm going to have to put the password back in because they're garbage... silently cries...
Click to expand...
Click to collapse
Yup, that's what they had me dial. It ran some white screen app for about 5 minutes then rebooted, re-registered on Sprint, same issues shortly after.
ycats said:
##72786#
Click to expand...
Click to collapse
Updated yesterday, other than loosing access to the Google Play Store for a few hours, everything is working fine (so far)
what I noticed so far is that the OS consumes more RAM and there are processes that unintentionally close, Google assistant take a little more time to launch and same with the keyboard.
This new update sucks, anyway to roll it back?
Everything keeps on crashing.
I deleted or moved a few GB of data off the internal storage and still get the no space error.
whatsapp crashing
google play crashing
this is horrible
So no one has any idea? How can I fix this problem?
Hard reset

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