Information - Issue & Solution- Android Pay Not working - HTC U11 Guides, News, & Discussion

Since I know many would come here to look for this issue and resolution as a first step, hence i am creating this thread.
Many users would see HTC U11 wont let you add cards to Android Pay, there will be a pop up saying that the phone cant be verified as it is either rooted, bootloader unlocked or running a custom rom.
It seems the Shipped ROMs are failing the SafetyNet / SecureNet Checks.
In case you are stock and this is happening, please go to to the
Settings -->About --> Software Updates--> There should be an update (bigger than) > 250 MB.​For some reason this update did not show up automatically for me, this update fixes the Android Pay issue.
UPDATE:
1.11.617.3 OTA fixed the Android Pay
1.11.617.4 OTA Breaks the Android Pay
Click to expand...
Click to collapse
So refrain from updating until HTC fixes it ..

warriorvibhu said:
Since I know many would come here to look for this issue and resolution as a first step, hence i am creating this thread.
Many users would see HTC U11 wont let you add cards to Android Pay, there will be a pop up saying that the phone cant be verified as it is either rooted, bootloader unlocked or running a custom rom. And in case you are stock and this is happening, please go to to the Settings -->About --> Software Updates--> There should be an update (bigger than) > 250 MB.
For some reason this update did not show up automatically for me, this update fixes the Android Pay issue.
Click to expand...
Click to collapse
can you share a screenshot of the software in your phone is it 1.11.617.3?

JEANRIVERA said:
can you share a screenshot of the software in your phone is it 1.11.617.3?
Click to expand...
Click to collapse
Here you go and yes it is 1.11.617.3 and this one fixes the android pay issue.

Received the update in HK. Can confirm Android Pay works again as the device becomes certified in Google Play.
Sent from my HTC U11 using Tapatalk

warriorvibhu said:
Here you go and yes it is 1.11.617.3 and this one fixes the android pay issue.
Click to expand...
Click to collapse
That's odd. I just updated my U11 to 1.11.617.4 and Android Pay doesn't work.

laptop87 said:
That's odd. I just updated my U11 to 1.11.617.4 and Android Pay doesn't work.
Click to expand...
Click to collapse
when did you got 1.11.617.4? the last version i saw was 1.11.617.3

JEANRIVERA said:
when did you got 1.11.617.4? the last version i saw was 1.11.617.3
Click to expand...
Click to collapse
Roughly an hour ago.

laptop87 said:
That's odd. I just updated my U11 to 1.11.617.4 and Android Pay doesn't work.
Click to expand...
Click to collapse
Updating Now will post in 5 minutes This update Breaks Android Pay
JEANRIVERA said:
when did you got 1.11.617.4? the last version i saw was 1.11.617.3
Click to expand...
Click to collapse
It was released this morning in USA (may be after midnight), dont know about other regions
laptop87 said:
Roughly an hour ago.
Click to expand...
Click to collapse
I can confirm this

I just updated to .4 and android pay app opens fine, and my previous card is in there. Trying to add a new card get the error.

eneka said:
I just updated to .4 and android pay app opens fine, and my previous card is in there. Trying to add a new card get the error.
Click to expand...
Click to collapse
Yup that is precisely the problem .. going to play store settings and checking device certification at the bottom shows as uncertified and here is another screenshot of what happens when you check for Safety net :

I can almost understand the shipping software having this issue as they just expected all phones to update with the day zero OTA during setup. How the hell is this broken again with a second update HTC?

guys google needs to approve latest version it is probably be fixed within 24 to 48 hours probably even without a need for another ota just google play service update or store update which normally happens on the background

This problem seems to have been fixed on Google server side. Android Pay works for me now.:good::good:

09Ram said:
This problem seems to have been fixed on Google server side. Android Pay works for me now.:good::good:
Click to expand...
Click to collapse
SafetyNet passing for me today also with the 1.11.617.4 update.

Mine passes safety net now too. I noticed that after latest update, Google still says uncertified. Is this a separate issue still to be fixed?
Sent from my HTC U11 using Tapatalk

rmc6901 said:
Mine passes safety net now too. I noticed that after latest update, Google still says uncertified. Is this a separate issue still to be fixed?
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
clear app data or uninstall updates of the app "play store" it will fix itself after update or after re-opening the app

JEANRIVERA said:
clear app data or uninstall updates of the app "play store" it will fix itself after update or after re-opening the app
Click to expand...
Click to collapse
Thanks. That worked.
Sent from my SM-G950U using Tapatalk

rmc6901 said:
Thanks. That worked.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
worked for me too.

JEANRIVERA said:
guys google needs to approve latest version it is probably be fixed within 24 to 48 hours probably even without a need for another ota just google play service update or store update which normally happens on the background
Click to expand...
Click to collapse
You are right, i reached out to google and had a call with them, it seems they fixed it on their side, i was able to add cards and use android pay.

Related

[Q] still no 4.2.2 update for me

Hey there,
quick question, as i'm new to this, since this is my first android phone. so i've heard that 4.2.2 was released about a week ago. now apparently this update comes in waves, meaning that not everyone will get it at the same time. now i've got two questions about it, since i still haven't received this update:
- is this normal that you have to wait so long to get an update that's already available to a lot of people? (don't wanna do the framework trick)
- what is the purpose of that? please don't tell me, google couldn't handle the traffic when some people want to download this tiny update at the same time? oO
i'm just asking because im starting to worry if there's something wrong with my phone that makes it unable to receive system updates. i don't need the update that bad.
Yes. Don't worry.
I have a n4 ,n7 and n10. Framework worked for me 1st time with all the devices. Its very easy. Why not just do it???
rican408 said:
I have a n4 ,n7 and n10. Framework worked for me 1st time with all the devices. Its very easy. Why not just do it???
Click to expand...
Click to collapse
Because i've read that it messes up / resets settings of certain apps.
Worked fine for me.
Clearing Google services framework from the apps section definitely works.
I haven't gotten it either. Framework worked on N10 and gnex. I'm mainly not forcing it on N4 out of curiosity of how long it will take. Yes, I'm strange but not really needing update on N4. No reboots, no butter in the update, etc.
Sent from my Nexus 4 using Tapatalk 2
I haven't got it either. Is that related to the country or the batch of the phone you purchased?
Still havent got it either. I dont wanna force it with the framework data delete trick, the update is nothing interesting so id like to wait and see how long it would take to recieve the OTA.
Sent from my Nexus 4 using xda app-developers app
i know in canada, the updates go through service providers(if purchased from them) instead of google servers. maybe this is what is happening if you don't see the update yet?
melo_mx said:
i know in canada, the updates go through service providers(if purchased from them) instead of google servers. maybe this is what is happening if you don't see the update yet?
Click to expand...
Click to collapse
Is there a way to check this?
jb91 said:
Hey there,
quick question, as i'm new to this, since this is my first android phone. so i've heard that 4.2.2 was released about a week ago. now apparently this update comes in waves, meaning that not everyone will get it at the same time. now i've got two questions about it, since i still haven't received this update:
- is this normal that you have to wait so long to get an update that's already available to a lot of people? (don't wanna do the framework trick)
- what is the purpose of that? please don't tell me, google couldn't handle the traffic when some people want to download this tiny update at the same time? oO
i'm just asking because im starting to worry if there's something wrong with my phone that makes it unable to receive system updates. i don't need the update that bad.
Click to expand...
Click to collapse
So you have to torce update Kipling google framework,then update,reboot band you're ok
I ended up getting bored and sideloading it
No update for me yet either
Sent from my Nexus 4 using xda premium
ragnarok12 said:
No update for me yet either
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
No update for me either, but I don't mind it. Nothing major that I've read so far will force me to manually update my phone. If it doesn't come by Google I/O, then I'd worry, but by then KLP will probably be out.
facetubespam said:
No update for me either, but I don't mind it. Nothing major that I've read so far will force me to manually update my phone. If it doesn't come by Google I/O, then I'd worry, but by then KLP will probably be out.
Click to expand...
Click to collapse
The whole update cycle can take weeks before everyone has it.
gee2012 said:
The whole update cycle can take weeks before everyone has it.
Click to expand...
Click to collapse
This. People don't realize that updates are rolled out in batches.
Sent from my Nexus 4 using Tapatalk 2
joshnichols189 said:
This. People don't realize that updates are rolled out in batches.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Is there any reason for that? I still don't understand why they would do it this way.
jb91 said:
Is there any reason for that? I still don't understand why they would do it this way.
Click to expand...
Click to collapse
I'm curious about this too. Oddly, clearing the cache from my Google Framework didn't work. I'm curious to see if battery life gets ANY better with this update.
jb91 said:
Is there any reason for that? I still don't understand why they would do it this way.
Click to expand...
Click to collapse
They stagger the updates so their servers don't get overloaded with everyone trying to download the update at once. Microsoft does the same thing with Windows updates but they finish within a few days.
Canada here. My N7 took five days to get the OTA. It's been five days since the rollout began and still no OTA on my N4 yet.

Samsung (Nougat) Beta Update Program

Nougat Beta
New OTA out
New Software Version: G930PVPU4ZPLN
December Update
What's New?
- Fixes for the intermittent rebooting issue
- Other bug fixes for stability
- Transparency lock screen notifications
I cant find the app in the Galaxy store, and the apk just gives (me at least) server errors.
JaceAlvejetti said:
I cant find the app in the Galaxy store, and the apk just gives (me at least) server errors.
Click to expand...
Click to collapse
It's a straight link to apkmirror. The link works fine, just google search to download the apk. Its no longer in the galaxy apps you have download it from a third party that's why the link is there
Oh I have the apk installed, I grabbed it from your post, its when I launch the program I get "Server error. try again later."
It just let me register finally.
Sent from my SM-G930P using XDA-Developers mobile app
likwidkool said:
It just let me register finally.
Click to expand...
Click to collapse
Is it supposed to give u the update right away?
shooterlgk said:
Is it supposed to give u the update right away?
Click to expand...
Click to collapse
I didn't get it. I don't think it goes live until the 11th.
Sent from my SM-G930P using XDA-Developers mobile app
JaceAlvejetti said:
Oh I have the apk installed, I grabbed it from your post, its when I launch the program I get "Server error. try again later."
Click to expand...
Click to collapse
Try again it should work now
likwidkool said:
I didn't get it. I don't think it goes live until the 11th.
Sent from my SM-G930P using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes you are correct only the registrations started today
XMayhem2099 said:
Yes you are correct only the registrations started today
Click to expand...
Click to collapse
I think you're reading the date wrong...
I've got message notification after clicking Agree
Server Error. Try again later (400)
thegold3nchild said:
I think you're reading the date wrong...
Click to expand...
Click to collapse
You have be approved to get the update once you register. Don't know how long it takes, a friend from the Uk said it took two days but who knows, there should be a firmware update soon. Hopefully i can get my hands on it.
T3chMan1 said:
I've got message notification after clicking Agree
Server Error. Try again later (400)
Click to expand...
Click to collapse
Are you on stock firmware? Redownlaod, I'm registered
Let's keep the updates coming. I was able to register without a problem. Thanks OP. Hopefully we'll get some love thrown our way.
cjrivera04 said:
Let's keep the updates coming. I was able to register without a problem. Thanks OP. Hopefully we'll get some love thrown our way.
Click to expand...
Click to collapse
Yeah patiently waiting here. Ill upload the screenshots I found so people can get a hint on what to expect
Good news everyone just received the update notification, its around 1505.20mb
Make sure you keep checking your settings system update !!
Pretty sure it will be a firmware download sometime soon, if I do find one ill be sure to upload it for those who don't want to wait.
A firmware download would be great
Sent from my SM-G930U using XDA-Developers mobile app
Alright I got it to register late last night, this morning I did a manual update (saw it suggested somewhere) and I am not on Nougat, Woot if your registration is complete check for updates manually.
I was able to update guys. FYI, you have to manually update in your phones settings, not through the app.
Installed and booted. First boot was unresponsive, so restarted and everything came up fine. Had a warning about themes being incompatible, but that was it. A couple apps auto updated and we're smooth now. Developer Menu is already enabled. New notification shade is slick, but will take some configuring to make usable. Icons are way too big and notification cards are really large. Will get screenshots once I get into work.
http://m.imgur.com/a/SlZSz

Amazon just sent me an email about potential security issue and update (forced?)

Hello,
We recently learned of a potential security issue with a BLU smartphone our records indicate you purchased or registered:
BLU R1 HD - 16 GB - Black - Prime Exclusive - with Lockscreen Offers & Ads
BLU intends to push out a software update that will fix the issue. Any phone that is powered on and connected to the Internet (through Wi-Fi or a cellular data connection) will automatically receive the update. For more information, including a list of affected phones and instructions for confirming that your phone has been updated, please visit www.bluproducts.com/security, or contact BLU customer service at ‪1-877-602-8762 or [email protected].
Sincerely,
Customer Service
Amazon.com
www.amazon.com
I haven't rooted mine and the update waiting is still the 6.6 one. Turned mine off just in case and going to root mine tonight.
i got this too. their website says:
Security Concern
BLU Products has identified and has quickly removed a recent security issue caused by a 3rd party application which had been collecting unauthorized personal data in the form of text messages, call logs, and contacts from customers using a limited number of BLU mobile devices.
Our customer’s privacy and security are of the upmost importance and priority.
The affected application has since been self-updated and the functionality verified to be no longer collecting or sending this information.
If you have any concerns or questions in regards to your BLU Smartphone, please call our customer service 1-877-602-8762.
Do we know what this even is...?
Sorakun_skyboy said:
Do we know what this even is...?
Click to expand...
Click to collapse
Yup, OTA update app
http://forum.xda-developers.com/showpost.php?p=69627703&postcount=1672
emc2cube said:
Yup, OTA update app
http://forum.xda-developers.com/showpost.php?p=69627703&postcount=1672
Click to expand...
Click to collapse
Thanks for that, and the link....my mind is at ease now! I followed the instructions on the Blu website to find that app, and it wasn't there because I'm all BL unlocked and debloated.
Please see this article, this is pretty bad..... http://www.nytimes.com/2016/11/16/us/politics/china-phones-software-security.html
App was sending talk, text, and location information back to China every 72 hours
and even after all that they still wont fu**in update the OS.
Go to http://bluproducts.com/security/
Says to check your version of Wireless Update in settings/apps. If you're on 5.4 you're OK. I am. But then, I updated to v6.6 firmware as soon as I got the phone.
We made the DM.
http://www.dailymail.co.uk/sciencet...retly-sending-users-texts-China-72-hours.html
Full article from Kryptowire:
http://www.kryptowire.com/adups_security_analysis.html
Rehash of NYT article:
http://www.pcworld.com/article/3141...1-hd-and-other-phones-sent-data-to-china.html
Sad that BLU got hit with this crappy stuff....the hardware is good! (For the price)
Probably a stupid question, but...
I checked my apps, and I don't even see a Wireless Update app, does this mean I'm safe?
Cute as Heck said:
Probably a stupid question, but...
I checked my apps, and I don't even see a Wireless Update app, does this mean I'm safe?
Click to expand...
Click to collapse
it wont bee in your app draw , you need to be rooted and at least install link2sd to see all the apps and remove fota* named apps and the wireless app thats written out clearly .
Go to setting/apps, scroll to bottom, wireless update. v5.4 is OK. Can't be disabled, only rolled back. Don't do that.
KazuDante said:
it wont bee in your app draw , you need to be rooted and at least install link2sd to see all the apps and remove fota* named apps and the wireless app thats written out clearly .
Click to expand...
Click to collapse
I didn't mean the app drawer, I was talking about the steps outline on the Blu security page linked in the OP.
I went through [settings > apps > show system] and there's no "Wireless Update" in there.
I rooted the phone to disable ads a while ago, if whatever method I used disabled OTA's, could that be the reason I don't see Wireless Update? If so, does that mean I'm in the clear?
raderator said:
Go to setting/apps, scroll to bottom, wireless update. v5.4 is OK. Can't be disabled, only rolled back. Don't do that.
Click to expand...
Click to collapse
So even uninstalling it does not disable it?
Sent from my BLU R1 HD using Tapatalk
According to ConsumerReports, Amazon is extending its return window for this phone. Anyone trying to return 4 months later? lol
waingro808 said:
According to ConsumerReports, Amazon is extending its return window for this phone. Anyone trying to return 4 months later? lol
Click to expand...
Click to collapse
Not me. This phone has grown on me.
raderator said:
Not me. This phone has grown on me.
Click to expand...
Click to collapse
Yeah, me too. I love this phone and had that app debloated anyway.
waingro808 said:
Yeah, me too. I love this phone and had that app debloated anyway.
Click to expand...
Click to collapse
Me too, keeping it, wishing I could buy one for family.
raderator said:
Go to http://bluproducts.com/security/
Says to check your version of Wireless Update in settings/apps. If you're on 5.4 you're OK. I am. But then, I updated to v6.6 firmware as soon as I got the phone.
We made the DM.
http://www.dailymail.co.uk/sciencet...retly-sending-users-texts-China-72-hours.html
Click to expand...
Click to collapse
I am 5.4 and am on stock debloated, no OTA updates at all.
---------- Post added at 09:33 AM ---------- Previous post was at 08:51 AM ----------
jacewt said:
Me too, keeping it, wishing I could buy one for family.
Click to expand...
Click to collapse
They will be back in stock in the next 2 weeks according to a consumer reports article. Amazon pulled them all to fix the security issue, and is restocking them. They might also be a BLU R1+ version released soon(which is rumored right now). http://www.androidheadlines.com/2016/10/blu-r1-plus-hits-fcc-likely-amazon-exclusive.html
I just hope Amazon gets on BLU for not giving us the official LET band 12 update yet. Maybe Amazon will pressure Blu to get the promised Nougat update out also. we can only hope.
waingro808 said:
According to ConsumerReports, Amazon is extending its return window for this phone. Anyone trying to return 4 months later? lol
Click to expand...
Click to collapse
I just returned mine after purchasing on launch. It was just a backup phone/extra Android device anyway.

Essential Service update available

Just for info
New update to Essential Services on playstore now, 2nd October.
Anybody know what the Services are for?
Edit: Says Bug and performance fixes. Maybe firmware related?
I just got my essential phone off of swappa and it's running build "NMI75B test-keys". For some reason I am unable to update any system apps via the play store while on this build. Camera, Essential Resources, and Essential Services are all showing updates available, but every time I've tried to download them I get error code 505. I think there is something with this test build firmware that is preventing me from updating system apps via the play store. Every other app (150+) that I have installed has worked flawlessly.
xphyle1971 said:
I just got my essential phone off of swappa and it's running build "NMI75B test-keys". For some reason I am unable to update any system apps via the play store while on this build. Camera, Essential Resources, and Essential Services are all showing updates available, but every time I've tried to download them I get error code 505. I think there is something with this test build firmware that is preventing me from updating system apps via the play store. Every other app (150+) that I have installed has worked flawlessly.
Click to expand...
Click to collapse
NM164C is current official build I think. At least on mine.
Found this in a Reddit post:
u/marcus-essential
Sep 27, 2017, 2:59 PM
Build NMI75B is not an official build from Essential. The device in reference from the XDA link is using incremental beta SW in test - 64C is the official release build at this time but we will be releasing another public SW update within the next few weeks. Stay tuned.
Sent from my PH-1 using Tapatalk
dpackerz said:
NM164C is current official build I think. At least on mine.
Found this in a Reddit post:
u/marcus-essential
Sep 27, 2017, 2:59 PM
Build NMI75B is not an official build from Essential. The device in reference from the XDA link is using incremental beta SW in test - 64C is the official release build at this time but we will be releasing another public SW update within the next few weeks. Stay tuned.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Yeah I saw that thread. It doesn't explain why some phone inexplicably updated to this test keys build tho. I'm waiting to hear back from support on the matter. I just want to make sure I'm able to receive all future updates.
Anyone noticing better viewing angles on the display after this update?
dnmorenof said:
Anyone noticing better viewing angles on the display after this update?
Click to expand...
Click to collapse
Are u joking?
dnmorenof said:
Anyone noticing better viewing angles on the display after this update?
Click to expand...
Click to collapse
Not quite, but the back seems be more scratch resistant now.
johnny8910 said:
Just for info
New update to Essential Services on playstore now, 2nd October.
Anybody know what the Services are for?
Edit: Says Bug and performance fixes. Maybe firmware related?
Click to expand...
Click to collapse
This should answer your question
https://www.reddit.com/r/essential/..._with_essential_team_wednesday_121pm/dnwqgp2/
JCBomb said:
Not quite, but the back seems be more scratch resistant now.
Click to expand...
Click to collapse
It may be just me, but the screen also seems larger now.
I have build number NMI30E. Is this the current build?
networx2002 said:
I have build number NMI30E. Is this the current build?
Click to expand...
Click to collapse
NMI81C is current.
Sent from my PH-1 using Tapatalk

Android Messenges For Web? Have yet to get the update...

Hey all, long time since i've posted.
Wondering if anyone has or has not received the update? Is there a way to force it? I still haven't gotten mine and I really want to start using it.
Thanks in advance!
zbt1985 said:
Hey all, long time since i've posted.
Wondering if anyone has or has not received the update? Is there a way to force it? I still haven't gotten mine and I really want to start using it.
Thanks in advance!
Click to expand...
Click to collapse
I haven't seen it yet.
I have it works fine.
I received the update today it's working great
There is a way to force it if you have root but according to the article your mileage may vary, You can find the instructions for what you need to do here https://www.xda-developers.com/try-android-messges-for-web-now/
is this carrier specific? I'm on straight talk and i got the update, but no option to enable it.
also i'm on stock everything oreo
Install it from apkmirror
i did receive the update from the playstore to the newest version, but i still do not have the option available
JD
JudasD said:
i did receive the update from the playstore to the newest version, but i still do not have the option available
JD
Click to expand...
Click to collapse
Me neither!
JudasD said:
i did receive the update from the playstore to the newest version, but i still do not have the option available
JD
Click to expand...
Click to collapse
cappysw10 said:
Me neither!
Click to expand...
Click to collapse
Me neither. I'm in Canada if that makes any difference.
Server specific. I tried the xda fix and it didn't work
Sent from my PH-1 using XDA Labs
RoccoN4 said:
Me neither. I'm in Canada if that makes any difference.
Click to expand...
Click to collapse
Got the update this morning.
Traveling without a computer.
I even removed and then redid the update, nothing! Not a happy camper!
Guys this is a staged rollout even once you have the update until google turns on the feature server side for you you don't get it. So chill and relax it will eventually work.
its here, i have it right now, w/o the hack
I got the notification today. Running beta 2 on Android p

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