I have two sims A and B connected to networks .sim A is selected for cellular data but when i change it to sim b , the network on sim b stops coming and until i change the cellular data to sim A and restart the phone Sim B wont connect to a network, error while searching for network is displayed while trying to search for network manually. Does anyone know is it a sim problem or with the mobile. I have even factory resetted the phone and changed the sim slots.
Is one of the SIMs Jio 4G? For it to work, you'll need to set it as the primary data SIM. As soon as you change the data SIM, it will deactivate itself from the network.
So, likely my G4 plus did the same while activating data on another network, JIO4G automatically turns off!
tywinlannister7 said:
Is one of the SIMs Jio 4G? For it to work, you'll need to set it as the primary data SIM. As soon as you change the data SIM, it will deactivate itself from the network.
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tried that did not work , one sim is airtel 4g and other is vodafone
That's a model and/or mobile operator dependent problem. I have XT1642 in Germany and never had that problem with both sim slots.
What model did you have and in which country?
it's only due to jio sim in india
Related
Hey guys i have one plus two and its running on oxygen os 3.1.0 i am facing problems on my one plus two i.e first of all i have 2 sim cards one jio 4g n other is vodafone india both sims were running perfectly on my moto g4plus previously now when i have one plus two i got it from my brother so i put jio sim on sim1 it was showing no network and then i put vodafone on sim2 then i didnt got any network unless in disabled my jio card i am getting network on my vodafone but the problem is that after making call network get lost and come back again after 2 seconds and then i can call once and i need to manully search for network on my vodafone sim if it cand find network both sims still work great on moto g4 is it problem with my device only ?
and now i have network on my sim2 vodafone and set to 2g only and wen i enable sim 1 both network get lost and its unable to register on any netwokr on siim 1 and on sim 2 it wont search!
please help me out
sorry for my english!
Jio is not fully supported on this phone, partly due to missing VoLTE support in firmware and partly because of how Jio doesn't support GSM/2G which is the standby mode for the secondary SIM as the phone doesn't support dual 4G mode. In other words, if first SIM is in 4G mode, second is forced to 2G, and this of course causes problems for Jio SIM.
Hi,
I have a Moto X pure 16GB (xt1575) bought from USA. I used it on multiple carriers in USA and it worked fine.
I am on a visit to India, where I intend to use the phone for couple of months.
I tried with these networks:
CDMA sim (Operator Tata Docomo) - Network gets detected and sim is operational
GSM sim (Operator Airtel) - Sim is detected but doesnt get registered onto network
GSM sim (Operator Reliance Jio) - Sim is detected but doesnt get registered onto network, seems some problem with Jio network, they have additional things for VOLTE to work.
So, I am pretty sure, the handset is fine, changed the network settings thru the secret menu phone info, to LTE, GSM to what not. nothing works for Airtel Sim.
The bands do work in India and are compatible.
Any idea's what more can I do?
Ahmplus said:
Hi,
I have a Moto X pure 16GB (xt1575) bought from USA. I used it on multiple carriers in USA and it worked fine.
I am on a visit to India, where I intend to use the phone for couple of months.
I tried with these networks:
CDMA sim (Operator Tata Docomo) - Network gets detected and sim is operational
GSM sim (Operator Airtel) - Sim is detected but doesnt get registered onto network
GSM sim (Operator Reliance Jio) - Sim is detected but doesnt get registered onto network, seems some problem with Jio network, they have additional things for VOLTE to work.
So, I am pretty sure, the handset is fine, changed the network settings thru the secret menu phone info, to LTE, GSM to what not. nothing works for Airtel Sim.
The bands do work in India and are compatible.
Any idea's what more can I do?
Click to expand...
Click to collapse
you can try and reflash the modem NON-HLOS.bin that is suited to your rom
the-light said:
you can try and reflash the modem NON-HLOS.bin that is suited to your rom
Click to expand...
Click to collapse
The rom is stock and generally dont fiddle around with the ROM's as I have never done it.
Can try it if nothing works.
I am noob, a procedure would be helpful or a link to it.
Thanks.
Apn?
lafester said:
Apn?
Click to expand...
Click to collapse
It does show the Apn, but the gsm service shows as unknown and network type as unknown.
Any users from India have any suggestions.
AIrtel and Jio work fine on the Moto X since many users here have and are using it with them, except the VoLTE part of Jio you have to use the Jio4voice app to make/receive calls.
Have you tried going into the Phone app, dialed *#*#4636#*#* and gone to Phone Info and changed "Set preferred network type" to something different?
Also, I think the Jio SIMs require a very specific registration process, going through several apps to get them working... check with a local shop.
Here's some snapshot from the menu screen and network finder applicaton.
I know the ans to this soln
i am a jio user and basically the problem is that mxp supports volte but the frequency is the main issue.. due to unmatchable frequency the volte ain't activated for jio
u can try t&t and Verizon sims volte is working on them but jio frequency is not up to that mark as mxp but an official nougat update might help the frequency to maintain and volte might get activated.....
so we need to wait for official nougat update only... trying romcwont work..
screenshots are here
http://i65.tinypic.com/yjvh5.png
http://i63.tinypic.com/25s6cmx.png
Thanks for the response, I will wait for the Nougat update.
Does the same apply for Airtel also ? It shown network type as unknown.
Hey Guys
Here is the deal..my G935FD is having connectivity issues (service unavailable) on the SIM card that provides backup mobile data but only when on 2G network. My assumption is that this carrier have move away from 2G and have limited connectivity capabilities in 2G. When switched to 4G, works just fine... however I want to use this carrier only for voice services and not data.
I already updated my modem to latest version with same results.
My goal is to disable data completely on this SIM, but the minimum setting on the Edge is 2G and on top of that is not possible to have both SIM running 3G/LTE. I also tried using a fake APN but no luck.
Do you know a way to accomplish this?
mindol81 said:
Hey Guys
Here is the deal..my G935FD is having connectivity issues (service unavailable) on the SIM card that provides backup mobile data but only when on 2G network. My assumption is that this carrier have move away from 2G and have limited connectivity capabilities in 2G. When switched to 4G, works just fine... however I want to use this carrier only for voice services and not data.
I already updated my modem to latest version with same results.
My goal is to disable data completely on this SIM, but the minimum setting on the Edge is 2G and on top of that is not possible to have both SIM running 3G/LTE. I also tried using a fake APN but no luck.
Do you know a way to accomplish this?
Click to expand...
Click to collapse
From what I could understand, you want mobile data on your primary SIM, and use the secondary SIM only for voice but the carrier is re-farming 2G and you can't have 3G on the 2nd SIM slot?
Well, there's no solution for it. One SIM Slot can do 2G/3G/LTE whereas the second one can only do 2G. No way around it.
murtaza02 said:
From what I could understand, you want mobile data on your primary SIM, and use the secondary SIM only for voice but the carrier is re-farming 2G and you can't have 3G on the 2nd SIM slot?
Well, there's no solution for it. One SIM Slot can do 2G/3G/LTE whereas the second one can only do 2G. No way around it.
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Click to collapse
Thanks for your help. So no way to only shut down data completely on the second SIM? Shutting down mobile data from settings shut it down for both SIMs, couldn't find a way to shut them now independently.
mindol81 said:
Thanks for your help. So no way to only shut down data completely on the second SIM? Shutting down mobile data from settings shut it down for both SIMs, couldn't find a way to shut them now independently.
Click to expand...
Click to collapse
Under SIM card manager, when you see the Mobile Data tab, isn't it set to SIM 1? That would automatically disable Mobile Data on the 2nd SIM, however you can't get past the network mode restriction. So SIM 1 will be on 2G/3G/LTE, whereas SIM 2 will be on 2G only.
Very easy
Via the settings tab, get into mobile network tab, select access point names.
Choose the sim u want to deactivate and then select the APN and delete it with the menu option on top right hand corner.
using 3g doesn't mean it will use data.. when u chose the primary sim for data the other will never use data even on 3g.
I have an OP2 OOS Version 3.5.6. My two sim slots are also filled up with two sims. So the Problem here is Only one of the Sim works at a time. Suppose if i keep the PREFERED SIM FOR MOBILE DATA as SIM 1 , the network of SIM 2 goes off and only SIM 1 is active.Vice versa . Please help me and as far as i remember i did not configure any unneccesary things. I am just noobin these stuff.TIA
Network???
May I know network an d country????
[email protected] said:
May I know network an d country????
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Click to collapse
In the SIM 1 the Network is JIO 4G and in the SIM 2 the network is Vodafone 4G. The country is INDIA
Same happens on lgv20 but it works fine on s7
Sent from my LG-H990 using Tapatalk
khankareem said:
In the SIM 1 the Network is JIO 4G and in the SIM 2 the network is Vodafone 4G. The country is INDIA
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Click to collapse
You can't use two 4G SIMs at the same time.
The SIM not set as the primary (data) SIM can only connect to a 2G network.
It's always been like this on the OP2
Spannaa said:
You can't use two 4G SIMs at the same time.
The SIM not set as the primary (data) SIM can only connect to a 2G network.
It's always been like this on the OP2
Click to expand...
Click to collapse
I mean't to say that Vodafone is 4G enabled Sim. It is not mandatory that it should work only on 4G.
Whereas JIO is a Network Where 4G is Mandatory. BTW it was working fine for the past three months without any issue.
And I even tried Having Airtel as the 1st Sim and Vodafone as the 2nd sim (Vice Versa) it doesn't work..
I thought if i Factory Reset the phone the problem would be gone, but it didn't ! Probably i have to go to a Service Centre
khankareem said:
I mean't to say that Vodafone is 4G enabled Sim. It is not mandatory that it should work only on 4G.
Whereas JIO is a Network Where 4G is Mandatory. BTW it was working fine for the past three months without any issue.
And I even tried Having Airtel as the 1st Sim and Vodafone as the 2nd sim (Vice Versa) it doesn't work..
I thought if i Factory Reset the phone the problem would be gone, but it didn't ! Probably i have to go to a Service Centre
Click to expand...
Click to collapse
If your JIO SIM is the primary SIM and Vodafone have a 2G network in your location, the second SIM should be able to connect too.
If it doesn't, something isn't right.
Spannaa said:
If your JIO SIM is the primary SIM and Vodafone have a 2G network in your location, the second SIM should be able to connect too.
If it doesn't, something isn't right.
Click to expand...
Click to collapse
Hope Going to the Service Center Should solve my Issue.
Does this phone support 4G on both sims simultaneously like HONOR 10?
Yes, it supports simultaneous dual VoLTE.
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
ashjas said:
Does this mean, if i have a volte enabled sim(jio) in sim slot 2, and non-volte sim(airtel) in sim slot 1, and i have data enabled on sim slot 1(airtel), then the sim in sim slot 2 DOES NOT go out of service, and i CAN make calls from it..
The reason i ask this is because, in other smartphones like Mi A1/RN3 , when i have the same above scenario,
the sim in sim slot 2 DOES go out of service, and i CAN'T EVEN make calls from it.
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Click to collapse
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
hrishi420 said:
This phone support TRUE Dual Volte unlike other phones. So yes you can set data inn Airtel and use Jio in second sim simultaneously. You can even use Dual Jio SIM in this phone.
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Click to collapse
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
[email protected] said:
Sir, I am using the Zenfone Max Pro M1, the dual VOLTE is not working, when I am using one SIM for the call the other SIM is going offline, in other words when I am on phone call the Mobile data connection is getting disconnected on the other SIM. Does anyone experiencing the similar issue?
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Facing same issue, Asked customer support executive for the same and according to them this is bug and we need to go asus service and ask them to resolve this.
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
I've had no issues with jio and Vodafone dual volte.
Airtel has no LTE coverage in my zone
Tianhe said:
Scenario: Airtel/Cellone on SIM1 and Jio on SIM2
1) Data is set to SIM1 and Jio calling works fine. However, data is 2.5G/3G (SIM Card limitation) hence not sure about dual VOLTE 4G.
2) Data is set to SIM2 (Jio) and working fine. However, as soon as I receive a call on SIM1, mobile internet connectivity is disrupted and I cannot use mobile data while on call. Note that the mobile data itself does not show disconnected (the x mark). The only way to use data during call is wifi.
3) Data is set to SIM2 (Jio) and works fine during call if the call is received on SIM2.
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Click to collapse
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
praveen139 said:
I read this on asus website .So , we cant say that it is dual 4g volte.
" Both SIM card slots support 4G LTE network band. But only one SIM card can connect to 4G LTE service at a time."
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Click to collapse
Hmm, it is dual 4G Volte but not dual ACTIVE 4G Volte.