3rd Party Messaging Apps will not receive text - Samsung Galaxy S8 Questions and Answers

Hello All!
I've been having this problem for a few weeks now and im all out of ideas of what to do.
Carrier: T-Mobile
Wearable: S3 Rugged
Extra Service: DIGITS
Coming From: LGV20 which never had these issues with the same plans and accesories
So to start, when i got the phone inittially during setup of the google accounts i noticed that my OTP SMS Pushes were not being received, or auto filling the information. I skipped past all of that and noticed that anywhere that OTP text were suppose to autofill in different applications, it would not even when i received the text and got a notification.
So after a while of using TEXTRA which was working fine, one day i stopped receiving ALL text not just mms. I was able to send but never was I able to get anything from anyone. I ditched TEXTRA and went back to the stock Samsung app and noticed that all text were there, even though it was not default. After using the Samsung messages app i decided to go back to textra, heres whats funny. After Textra did it's initial setup, it only showed half of the recieved text from up to that day. Messages were incomplete, some just had one reply from a user and nothing else. So I also tried this with Android Messages and it had the EXACT same message log as textra. Both were not receiving the full logs from the server. Today Android Messaging was working for a good part of the day, then it just stopped all of sudden again.
Can someone help me with this, I've wiped the cache and factory reset the phone. Ive added and removed the multi-line settings in the samsung settings. I've tried the legacy settings on textra. I've called the DIGIT's customer service to see if they could fix it but they made and interesting point that it couldnt be digit because it wouldnt interfere with 3rd part messaging apps. When i switch apps i always make them default, i wipe the app cache etc.
I have a gut feeling this has something to do with something with the default Samsung Messages app and it somehow restricting use outside of it.

I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...

wjm3982 said:
I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...
Click to expand...
Click to collapse
I haven't had any issues with my At&t model...Been using Yaata since day one (about 2 months).
Also, there are some "package disabling" apps in the play store that will allow you to disable any app you want, you don't even need to be rooted. It cost me $1.99 (or around there), but was well worth it! You can even completely disable Bixby, so the button is even non-responsive.

Having the same issue and I may have fixed it. I logged completely out of Digits on the phone (settings/cloud accounts/multi line/hit the ... menu and choose log out.

I have this same issue. No matter which 3rd party SMS app I use I have missing text messages on the T-Mobile S8. Has anyone fixed this? It is driving me crazy. T-Mobile replaced my S8 and the new one does it (not as bad but it does it more than I'd like). How can I resolve this? My friend haf the same issue, he has an unlocked T-Mobile working on AT&T.
I don't use Digits or anything like that... any ideas?

hi guys
all you need to do
go to setings
device maintence
battery
scrool all the way down to unmonitored apps and add your 3rd party sms app
youre welcome

This still didn't work for me and I am having the same exact issues. I have tried installing 2 different 3rd party messaging (Textra and Mood) and both were not working properly. I can send messages out just fine but when I receive them they are delayed (like 5 minutes or longer). Sometimes, I don't get the messages at all. Of course, the Samsung Messaging app (which I hate) works just fine. I have even "Force Stopped" it! What to do?

go into the stock messaging app, and turn off advanced messaging

Has anyone found a solution? I've been using textra for years & suddenly in March I started having this problem but with sent messages. All incoming texts are displayed but my sent texts aren't. I did try the 2 suggestions above. On a note 8, Android 8.0.0,Samsung experience 9.0.

SOLVED. I had the same issues and found the solution. Before you install your 3rd party sms/MMS you need to disable the default messenger. I uninstalled signal, disabled the built-in messenger, reinstalled signal. Now I can receive texts. Also my phone is not a Samsung.

Related

Messenger after update always states I have unread messages

Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
BlueForce64 said:
Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
Click to expand...
Click to collapse
Any updates? My wife's ZF is experiencing the same thing. I noticed it on my own device a few days ago, but, since I run Action Launcher, I just turned off notification badges.
Had same exact issue but fixed it
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
I followed almost the exact same steps, except for making it the default messenger. I'll try it again today and see if it works. Thanks!
Marine034189 said:
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
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Click to collapse
Hmmm, this also did not work for me. I did make it my default messenger while I read the messages then went to disable and force stop it. I tried many variations of enabling and disabling the app too like blocking notifications, turning off system control, denying all permissions, nothing seems to work. I guess we'll just have to wait for an official fix it seems.
Same here. My wife's has been doing this for the past week. Mine just received the push today for it so now mine is doing it. Hopefully they resolve the issue soon.
Ugh same here again..
Yeah it's happening again now on mine so it does indeed look like we will have to wait for an official fix :-/ I think I might just download an older version apk until they are able to push a fix out for it
Same problem here. Uninstalled and rebooted. Did not install update. Works fine. Will wait for next update release before trying update again.
Moto Z Force Droid

Galaxy S8+/Verizon MMS Issue Fix Actions

In case anyone else was experiencing the same issues I had with my S8+....I was unable to send/receive MMS when I initially registered the phone. Realized it was because I was using a private messaging app such as Signal/Whisper on my Note 5. I installed another 3rd party application such as WhatsApp, disconnected Wifi, Restarted my device, and then sent a few test MMS messages. After doing this I selected "Samsung Messages" as my default messaging app again and MMS messages began to work once again.
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
aroy97 said:
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
Click to expand...
Click to collapse
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
D0omzone67 said:
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
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Yes, that's what I did right after I received them on Samsung Messages. The old mms messages showed up, but I didn't receive any new mms. Had to switch back again.
Having the same issue, couldn't find any fixes yet.
same issue here with Google message.. Its the wifi.. Turn it off and mms will work.
Fixed......I had disabled Verizon Messages. I re-enabled VM and updated the app. Then just opened Android Messages and enabled that as default. MMS is now working.
Simply updating Android Messages fixes this issue. V2.2.067
Thanks I had to find the apk cause the store didn't push it out yet. Works over wifi now with that 2.2.067
Possible issue
I have the Galaxy s8 using Google's 'messages' app. I noticed when the phone is idle for a certain time, it starts shutting off certain functions to save power. I've witnessed my phone resuming from sleep and seeing wifi being turned on and reconnected to. I believe it does the same thing with data. What I think the issue is, is that when the phone is woken up, it's not connecting data back to the part of the messaging app that needs it to download MMS messages. Possible temporary fix, just shut off your data for 30 seconds and turn it back on.
Edit: That only works some times. I really don't know how to fix this. It stopped receiving MMS while I was still using my phone.

Stock Messenger app issues

So lately ive been having rather annoying issues while texting. To start im on T-Mobile. So ill be texting all day and then my texts will start to hang on the sending, little circle spinning forever, and then ill get a not sent error. However the text would have been sent so imagine how annoying texting me must be when im spamming the retry and its actually sending when it says it isn't. So I started cycling Airplane mode on and off and then I noticed something strange. After waiting close to a minute ill cycle airplane mode, magically the text is sent and a reply will load.
After that happened since im heavily using FB messenger anyways I made that the default app and I never had an issue minus one time. Im now using android messenger but I liked the stock app. SOOOOO the question is, has anyone else had this? is there a way to clear out and default out the stock app? I cant uninstall it it seems either.
anyone?
I'm on T-Mobile but waiting on my S8 to arrive so cant check.
I would imagine that it might be an RCS issue if you're texting other T-Mobile users on Samsung phones. If you're not and it does it regardless of who you text. I would try clearing the data/cache from the Messenger app.
I saw a somewhat similar issue when I had an HTC phone and used Googles basic Messenger app. It would frequently say a message wasn't sent. Yet the HTC app showed it as sent. I would hit resend and they would get spammed. Eventually I ignored it saying it failed.
If you tried other sms apps and it still does it then it's somewhere else on the phone. Maybe a glitch that might be fixed with a reflash. Or if it's in the network it self then Tmobile would have to make sure your Imei is being reported properly to their systems.

Android Messenger Issues

Anyone have any thoughts on how to troubleshoot this issue -
Have Samsung Galaxy S7 Edge on Verizon. Was using Android Messenger by Google as my SMS app. About three weeks ago, my wife's texts from her Samsung Galaxy S7 on Verizon (also generated by Android Messenger) started coming in under the name "Anonymous" instead of her contact info and I could not text her (either as a reply or a new message). After some troubleshooting, we both switched to the default Samsung texting app and I can, usually, text her. However, sometimes, I get "Error 5: Other Network Error" when texting her. By waiting a while the message will go through. Android Messenger (which I keep trying to switch to) refuses to send messages to her - via the phone or Android Messenger for Web.
I can't find any discussion that this is a known issue for Android Messenger. I can't find any settings on either phone or Verizon online that says that there's some issue. Does anyone have any thoughts?
hey i had the same problem.
what i had to do was disable the samsung messaging app before setting the Android messenger app to default.
iamdutchy said:
hey i had the same problem.
what i had to do was disable the samsung messaging app before setting the Android messenger app to default.
Click to expand...
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Weird. Well, it won't let me do that for some reason, but I did learn that I was behind on OTA updates by about 2 months. After doing both Aug. and Sept., it works. Not sure why. Guess we can mark this as solved.

Samsung Messages or Google Messages

Just got my S10+ this week, and have been busy playing with settings, etc..I'm coming over from the Note 8 (AT&T).
Question for everyone. Do you prefer the built in Samsung Messages app, or Google Messages. I like both, especially now with the dark them more readily available.
What makes me lean more towards Google Messages is the ability to get messages on the web/browser. Was using it all the time on the Note 8.
Wanted to ask if anybody has switched back/forth between the two messaging apps, and if they have encountered any issues? I had switched from Google Messages back to Samsung's message app on the Note 8, and my messages were being sent to the wrong person. That's not a good situation to be in. I ended up switching back because of that.
Also, I noticed there is an updated apk for Samsung messages. My S10+ is using v 10.0.10.111. Looks like they are up to v 10.0.20.37. Anybody install that apk? Any good/bad things in there?
TIA
Coming from an S7 edge i was forced off Google Messages due to the handling of group messages. Sometimes it would work but other times texts that belonged in a group would come in separately. I would then have to click to download the text before it popped back into the group. Other times those texts would show up as expired (even though i just received them) and i would never see what it was. Needless to say i couldn't use it anymore so i ended up using Samsung Messages which never has that issue. Now that i'm on S10+ i'm tempted to try Google Messages again in hopes that it works the way is should as i do prefer it over Samsung Messages just due to the look and of course the web messages.
I've been flip-flopping between: Textra, Google Messages, and Samsung messages.......I've decided to stick with Google Messages.
The Samsung app, feels dated.... I do like the notifications I get when sending to other (At&t) users using the Samsung messaging app (tells when read, or they're replying...ect...), but I only have 1 person out of my 200+ contacts that it's worked on (my 17yr old son, who hates the Samsung messaging app). Plus, it just feels dated. No swipe to delete and long messages require you to "read more".
Textra is the lightest of the bunch, and I've been using for the past 4 or 5 years..... It's also the most customizable. But, Google has upped their game on the last release and incremental updates. It just feels "native" to the phone now. I also like the fact when you receive a PIN number, it recognizes this and copies just the PIN for you.
Google Messages gets my vote
BTW: No issues with group messages for me on the Google Message app
I like the Google messages app very much, but since the update to OneUI I have been using the Samsung version as it's good enough and themes the same way as the other Samsung stock apps, which I like a lot.
I prefer Truecaller messages because of its spam feature..
I love Google messages over Samsung. It worked perfect when i was with ATT. Now that i'm with Verizon I've had issues with google messages. They would come through late or not come at all. Switching to Samsung messages seemed to clear this issue up, as far as i know. No one has said they texted me and i didn't reply. Although that doesn't mean its working correctly, i may not have been aware of missing texts.. Anyone else had any issues with Verizon? i read somewhere a while back that Verizon text messages only worked right when using Verizon messages app. Not sure why that is... Or if it's true. If anyone can shed any light on whether there is, or is not an issue with Verizon messaging if not using Verizon app.
nugzo said:
I love Google messages over Samsung. It worked perfect when i was with ATT. Now that i'm with Verizon I've had issues with google messages. They would come through late or not come at all. Switching to Samsung messages seemed to clear this issue up, as far as i know. No one has said they texted me and i didn't reply. Although that doesn't mean its working correctly, i may not have been aware of missing texts.. Anyone else had any issues with Verizon? i read somewhere a while back that Verizon text messages only worked right when using Verizon messages app. Not sure why that is... Or if it's true. If anyone can shed any light on whether there is, or is not an issue with Verizon messaging if not using Verizon app.
Click to expand...
Click to collapse
Been using Google Messages for last like 2 years and never seem to have had any problems on Verizon besides the typical sending and receiving from an iPhone of videos etc
Textra every day of the week!
One more benefit of using Google messages is you can enable chat feature now.
sharmajay said:
One more benefit of using Google messages is you can enable chat feature now.
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Not in the United States. At least not yet.
It is live for 2 of my phones now
Using Google messages, but really like the ability to pin conversations to the top in Samsung app.
Sent feature request to Google..lol
I prefer Android Messages over the stock one.
I love google messages but 2 minor things why I don’t use it on my s10 .
1. Wish google messages had schedule send sms feature . I use that quite a bit . No where in google messenger can I find this option .
2. The notification doesn’t have a pop up view bubble, quick read notification come on the top of the screen when I receive text . Couldn’t find a way to get google messages to do that like stock app notification does .
If there is a fix for both I’d switch back to google messages.
Sent from my iPad using Tapatalk
I prefer Samsung over Google mainly because of the ability to pin conversation and star message, the pop up bubble.
If Samsung had scheduler that would be awesome.
There's Qsms which is quite good but I don't want additional apps installed when Samsung messages works atm .
I use Samsung messages at the moment. But the one thing I really miss from Google messages is swipe to archive conversations...I liked to be able to hide conversations I don't use a lot without having to delete them.
mastaofdacat said:
I love google messages but 2 minor things why I don’t use it on my s10 .
1. Wish google messages had schedule send sms feature . I use that quite a bit . No where in google messenger can I find this option .
2. The notification doesn’t have a pop up view bubble, quick read notification come on the top of the screen when I receive text . Couldn’t find a way to get google messages to do that like stock app notification does .
If there is a fix for both I’d switch back to google messages.
Click to expand...
Click to collapse
You can enable the bubble for Google Messenges notifications in Advanced Settings/Smart Pop-up View.

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