Back glass of the S8 feels like plastic? - Samsung Galaxy S8 Questions and Answers

Just like the title says. If I tap the back of my S8+ with my fingernail, it sure as hell doesn't feel like glass.
Anyone else agree?

Noup it's glass, your tap test is useless, since it has more to do with what's behind the glass and how it is placed in the case.
Here's a scratch test, that will tell you what it is actually made of (different materials scratch at different pick hardness. In simple words. You can't scratch glass with paper):
https://youtu.be/w_dTXKhFWtE

When I tap near the top or bottom edge, the sound is somehow firmer, than when I tap in the middle? There it's just plasticky, or hollow inside. Is it normal, or is it just mine? It's making me crazy, and for the life of me I can't find a video or anyone talking about it.
Thanks in advance,
Predrag

djubre7 said:
When I tap near the top or bottom edge, the sound is somehow firmer, than when I tap in the middle? There it's just plasticky, or hollow inside. Is it normal, or is it just mine? It's making me crazy, and for the life of me I can't find a video or anyone talking about it.
Thanks in advance,
Predrag
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mine is the same.. forget about it and enjoy your phone it means nothing lol

djisgod said:
mine is the same.. forget about it and enjoy your phone it means nothing lol
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Thanks for that. I bought it five days ago, and never paid much attention, until I heard that my broken Xiaomi Mi5 sounds firmer on the back glass than a 700€ Samsung. I'm taking it tomorrow back, and asking to show me another example of it. If it's the same, I'll be really disappointed at Samsung. Not because it really matters, but because at that price point things like that just shouldn't exist. Man I am annoyed....

djubre7 said:
Thanks for that. I bought it five days ago, and never paid much attention, until I heard that my broken Xiaomi Mi5 sounds firmer on the back glass than a 700€ Samsung. I'm taking it tomorrow back, and asking to show me another example of it. If it's the same, I'll be really disappointed at Samsung. Not because it really matters, but because at that price point things like that just shouldn't exist. Man I am annoyed....
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It's a floating piece of glass attached only at the edges. What did you expect?
Is this honestly an issue? Really?
We really must be living in an utopia if this is the kind of thing that keeps people awake at night nowadays. [emoji1] (I'm am asshole, I know)
Sent from my SM-G950F using Tapatalk

AdrianE46 said:
It's a floating piece of glass attached only at the edges. What did you expect?
Is this honestly an issue? Really?
We really must be living in an utopia if this is the kind of thing that keeps people awake at night nowadays. [emoji1] (I'm am asshole, I know)
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I get your meaning and I appreciate it. And I would wholeheartedly agree with you, if not for the fact that a plastic J5 that I use for work sounds firmer and better/fuller than S8 on the back, and it's a floating piece of real plastic attached only at the edges as well. In fact, I'd rather expect J5 to survive submerging than this one. The screen feels like glass, the back does not. The problem is that I think it wasn't that pronounced when I first unboxed it. I can't be sure however.
On the other hand, I definitely want a 700€ feel on a 700€ phone. This is not being spoiled, it's that If I'm paying for the S8 for the next 6 months, i want an S8 and not Xiaomi. In other words, i want to feel happy that I spent 700€, I don't want to feel tricked.

So, here it is what i mean. The sound can't be heard very well because of the lousy J5 camera, but the wobbling is clearly seen.
Is it everyone's that wobbles this much in the middle or just mine?

djubre7 said:
So, here it is what i mean. The sound can't be heard very well because of the lousy J5 camera, but the wobbling is clearly seen.
Is it everyone's that wobbles this much in the middle or just mine?
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I have the s8+ and i do not have this wobble you mention. tapping shows it seems hollow around the centre but i expect this as the back glass is secured around the edges where it is solid. It's the same with my s6.

djubre7 said:
So, here it is what i mean. The sound can't be heard very well because of the lousy J5 camera, but the wobbling is clearly seen.
Is it everyone's that wobbles this much in the middle or just mine?
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Oh wow. I retract what I said. Mine is very sturdy compared to that. No wobble at all. Just seems "less solid than a solid ingot of glass". I can kinda hear a bit of hollow space behind the glass, but that's stretching it.
Yours seems defective. Very much so.
Sent from my SM-G950F using Tapatalk

yeah yours is definitely not right. there is no give in mine at all. it sounds hollow in the middle but that is all. return yours

Yeah, today's exactly 7th day since I got it. I'll have to do it tomorrow because of work, and it's gonna be a darn ordeal convincing Telenor that it's a defect.
The procedure is they'll send it to a certified repair service, I'll get some junk replacement and probably gonna get it back 2 weeks from now at best. I'll have to see if I'm able to pull some strings so that I at least get a new device afterwards and not the "here we repaired it" same one, as my company is one of their important (lol) clients.
"Certified service partners" are very protected here, as opposed to consumers.
I'd like to have with me an example of a proper one, though. Or a video...

A question. Our company's technician says that he saw all the tests about s8 as he wants to buy it, and that the back glass has to be bendable, so that in case of breaking it doesn't shatter to pieces, but remains composite. It sounds plausible enough, but why the screen is not as bendable as the back, it's the same G5 glass?
Could it be that you guys check on different lighting conditions if it bends a bit? In the video I made I barely pressed the back at all.
I don't want to go through the whole return procedure just to get it back with the same explanation. It would mean a lot to me.
Thanks in advance

I had the silver one and it was for sure glass but now I have the all black and im pretty sure it's plastic

Back cover is plastic
I bought a brand new Galaxy S8 plus from Sprint. Just opened it to replace charging port. The back cover on mine is plastic

Wooley59 said:
I bought a brand new Galaxy S8 plus from Sprint. Just opened it to replace charging port. The back cover on mine is plastic
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Why would you open it to replace the charging port if you bought it brand new you just voided the warranty Doesnt make much sense As all the S8s brand new are most def glass

Back glass is plastic
TheMadScientist said:
Why would you open it to replace the charging port if you bought it brand new you just voided the warranty Doesnt make much sense As all the S8s brand new are most def glass
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I bought the phone new from Sprint more than a year ago when it first came out. Recently I had to open it to replace the charging port. When I removed the back cover it was plastic.

Wooley59 said:
I bought the phone new from Sprint more than a year ago when it first came out. Recently I had to open it to replace the charging port. When I removed the back cover it was plastic.
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There is no way I assure you if its a legit device it was glass That is part of the advertisement specs and all.Only option was sprint was selling clones or it was a refurb with a aftermarket back witch is highly unlikely as even Company's like Assurion use glass backs
Now the glass will have some flex to it not much I wouldn't suggest bending or such.
If its not real glass its either been replaced or said above

Related

Is the back cover supposed to flex?

just got mine today thanks to a preorder from PCWorld, love the device and software is amazing... One small problem, i got the black version and theres this strange flex in the back cover, likes its not stuck to the insides of the device, when held it clicks and when you release it clicks again like its sticking and unsticking to the insides of the device!?!? Has anyone else noticed this? Othewise it feels perfectly solid and good quality.
What areas of the cover are you talking about? I dont notice any clicking except near the power/volume button area.
the whole of the back cover seems like its not stuck down to the device. It depresses when you touch it and makes a sticking sort of noise. Its not obvious at the edges but towards themiddle it just gets worse. I didnt think it seemed normal for 400 quid worth of hardware.
Well mine does not make a clicking noise on the back. The cover isnt supposed to be glued on so there is some play on mine when I press some areas but not much.
steviesteve78 said:
just got mine today thanks to a preorder from PCWorld, love the device and software is amazing... One small problem, i got the black version and theres this strange flex in the back cover, likes its not stuck to the insides of the device, when held it clicks and when you release it clicks again like its sticking and unsticking to the insides of the device!?!? Has anyone else noticed this? Othewise it feels perfectly solid and good quality.
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Yea, it isn't iPad feel. If you squeeze it around the edges enough it will creak...just the design I guess...
Danny80y said:
Yea, it isn't iPad feel. If you squeeze it around the edges enough it will creak...just the design I guess...
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...stay tuned for Samsung's aftermarket interchangeable back covers...Only $59.00 each!!
I honestly have no flex or creaking anywhere on the case of my tab. I have really tried to find a place where I could feel or hear it too. My asus transformer has creaks and flexes all over the place and it is one of the reasons I am getting rid of it. My tab feels just as solid as my xoom, only at about half the thickness and weight.
Took it back to the store and the advisor agreed that something wasn't right. They changed it for a new one and when I got home the new one did the same thing but to a lesser extent. I guess its the payoff for slimmer devices and I will be keeping this one.
steviesteve78 said:
Took it back to the store and the advisor agreed that something wasn't right. They changed it for a new one and when I got home the new one did the same thing but to a lesser extent. I guess its the payoff for slimmer devices and I will be keeping this one.
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It may slightly flex, since it is plastic, but it shouldn't creek or click at all. If it does, I know in the US you could get a replacement.

Had an accident

I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm long each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
Don't know about fixing the note but glad you are okay!
Sent from my Galaxy Nexus using xda premium
That was terrible man. Glad you are okay, but sad with your note. I have a question, dont you guys buy insurance with such an expensive phone?
I pay 36 norwegian kroner/month (about 7 USD) in insurance, so I am covered if my GNote get stolen or smashed in an accident like this.
joshnichols189 said:
Don't know about fixing the note but glad you are okay!
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Thank you!
Me too. Managed to slow the bike a bit so I was fine, didn't even get anything more than a few minor scratches on me. Was just a bit shaken up, and really pissed. The stupid car sped off when he saw I was okay.
Actually feel a little guilty for feeling so crappy about my phone when I'm okay.
roxxy said:
That was terrible man. Glad you are okay, but sad with your note. I have a question, dont you guys buy insurance with such an expensive phone?
I pay 36 norwegian kroner/month (about 7 USD) in insurance, so I am covered if my GNote get stolen or smashed in an accident like this.
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[ignore this]Don't have insurance for phones easily available here. I think. (I live in India).
Sorry. Was just looking. I was just ignorant about that. There are insurance policies are there or phones here, just not advertised.
TorrentialDownpour said:
I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
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You should be happy your not injured as it could have been worse, especially when your on a bike, as for the phone...if you don't like it how it looks try and contact Samsung or take it to where you bought it from and ask how much it would cost to fix ...i'd pay £100 for it if it came to that for a phone worth so much.
TorrentialDownpour said:
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
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I don't know where you are physically located, but in the UK, I'd expect the car driver's insurance to pay for repairs to your note (assuming you were not at fault of course!). Failing that, your household contents insurance might cover it.
Regards,
Dave
TorrentialDownpour said:
I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm long each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
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Give it to Samsung??? You need to sue the **** out of the person who bumped you.
TorrentialDownpour said:
Thank you!
Me too. Managed to slow the bike a bit so I was fine, didn't even get anything more than a few minor scratches on me. Was just a bit shaken up, and really pissed. The stupid car sped off when he saw I was okay.
Actually feel a little guilty for feeling so crappy about my phone when I'm okay.
[ignore this]Don't have insurance for phones easily available here. I think. (I live in India).
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What the hell dude? The retailers always ask you to insure the device when you buy it for a small one time only amount. I had my galaxy s2 insured. Didn't bother with the note though. Did you manage to get the plate number of the car? And yeah, hope you recover fast, physically and psychologically...
Sent from my GT-N7000 using XDA App
Just got my motorcycle permit, Im sad to hear what happened. Glad you are ok. Phones can be replaced. You cannot.
That said, motorcycle riders should look into Boblbee products. Specifically their class 2 back protector aka backpack and their cellphone holder designed to survive such accidents.
http://www.boblbee.com/
stefan.buddle said:
Give it to Samsung??? You need to sue the **** out of the person who bumped you.
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It's called "an accident" for a reason.
Sorry about your accident bro! All that matters is that you are ok. Last month i've changed my screen under warranty (screen issues, lines etc) and a saw that the glass is glued to the amoled, it's one big sandwich, it comes with the front facing camera, home button, speaker and the screen plastic bezel. The screen with all the parts is around 300$.
Good luck!
Sent from my GT-N7000 using xda premium

S4 Screen cracked in front jeans pocket! Galaxy S4 is very weak!

I have been so careful with my S4, never dropped it. Looking after it. Today I put my phone in my front jeans pocket like always. Got in the car and after a 5 minute drive got out and the screen is showing funny colors and its cracked ;(
I have had many phones in this front jeans pocket (They all lived) and somehow a slight bend has done this. Very weak, if you ask me we are going to see a lot of this as it seems the phone is not the strongest at all. Time for a unibody HTC I think. I've had it with Samsung's plastic crap.
My phone will be up on ebay if anyone wants an i9500 for spares.
Edit: The gorilla glass is fine, its the amloed behind that cracked.
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
tft said:
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
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One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
Madawcisrich said:
One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
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As you see the glass didnt break... so it is definitly a thing to worry about...
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
shox22 said:
As you see the glass didnt break... so it is definitly a thing to worry about...
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My point exactly, should not have broken. But did. Its weak, or my S4 had a weakness of sorts. 799 usd down the drain....
Call samsung and your cell phone carrier and see what they can do. Google for replacement parts and fix it yourself. Also should always get a protector case for this multi hundred dollor phones. If you can spend $200-$600 for a phone spending $50 for case is nothing. Wish you luck.
Hendrickson said:
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
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This should be covered under warranty imo, assumung there are no marks or damage caused by dropping the phone or something similar. Call a repair centre and turn it in for warranty repair, i think they will cover it.
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
Pagnell said:
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
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I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
the other threads :-
http://forum.xda-developers.com/showthread.php?t=2284944
http://forum.xda-developers.com/showthread.php?t=2260083
http://forum.xda-developers.com/showthread.php?t=2280272
http://forum.xda-developers.com/showthread.php?t=2273212
Lots of people saying we must have dropped them and its not very common, but threads like this are popping up every few days!
How many have to report this before people start taking it serious and start to believe there just might be a build/quality issue!!
Let us know your results good luck! Think you might have issues proving it is design fault and you didn't drop it etc (i do belive you but these companies are A holes)
Sent from my GT-I9505 using xda app-developers app
SATAN999 said:
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
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Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
Almost all reports of the LCD cracking have been caused by stress with quite a few people mentioning "pockets." It's pretty clear the SGS4 because of its thinness and near bezel-less display is more prone to stress damage than the SGS3 was. But since Samsung never published a stress guarantee for the SGS3 or said the SGS4 would be better or worse people with damaged panels have acted as scouts warning others about stressing the SGS4. I'd be shocked if any of these cracked panels were repaired under warranty and if they are it would be considered goodwill. So with what's known either don't subject the SGS4 to stress or buy another phone if it's a concern. Samsung's not going to change the design or repair damaged displays carte blanche because it's too hard to tell what's been caused by user damage and what's a stress crack which, in a way, could be considered user damage also (it didn't crack by itself ). And with no implied durability guarantees from Samsung it’s going to be awfully hard fighting them as what’s “weak” or “strong” isn’t defined so everyone’s expectations are just that; expectations. I'm sure this isn't what people want to hear but it's pretty much the state of the union.
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
Hendrickson said:
I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
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gotta be faulty screen lol they do drop tests on this ****s and it survives
btemtd said:
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
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Then one day soon you will have a surprise. A dead screen like the others here including myself.
Hendrickson said:
Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
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Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
I will just have to be very careful with my S4
SATAN999 said:
Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
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Added a list of the other threads I have seen in my first post (no 11)

First cracked back panel

It seems there is no end to the z5 misfortunes. For me, it's like 5 min I decide to order the compact, then I read another piece of bad news. Then I think it can't be that bad and what other choice of compact waterproof phone do I have, then I read another piece of bad news, and so on. Anyway, Verge reports a cracked back panel. Looks just like my z3 compact.
www.theverge.com/2015/10/8/9480135/sony-xperia-z5-broken-glass-back
Sent from my D5803 using XDA Free mobile app
The Z5C doesn't have a glass back, so happy days.
radjad said:
The Z5C doesn't have a glass back, so happy days.
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Yes it does, frosted glass.
Both sides need to have plastic or temped protection cover
㊙Send from somewhere on the earth™ ?
Its normal you hear all this negative stuff because first thing that people do is when they find something negative and see if the problem can be fixed. When the phone is working fine those people dont care to write a topic or comment.
RiTCHiE007 said:
Its normal you hear all this negative stuff because first thing that people do is when they find something negative and see if the problem can be fixed. When the phone is working fine those people dont care to write a topic or comment.
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That's very true but it also doesn't mean that it is not happening often. There were lots of reports with the z3 series. I was hoping that this spontaneous crack issue would be solved
Sent from my D5803 using XDA Free mobile app
Although in this case it is unclear if it was spontaneous or not. He reports that he has an iPhone dock with metal edges on his desk and wonders if the phone might have landed partly on it at a bad angle.
Mind, cracks should still not happen even under such conditions. But it is something different than cracking on its own - this you can at least try to prevent by being careful and/or using a case.
O course, IMO a glass back is still a workbook example of form over function. I much much rather have a "non-premium" plastic back and not having to worry about the back side breaking than the reverse situation.
Psykhe said:
Although in this case it is unclear if it was spontaneous or not. He reports that he has an iPhone dock with metal edges on his desk and wonders if the phone might have landed partly on it at a bad angle.
Mind, cracks should still not happen even under such conditions. But it is something different than cracking on its own - this you can at least try to prevent by being careful and/or using a case.
O course, IMO a glass back is still a workbook example of form over function. I much much rather have a "non-premium" plastic back and not having to worry about the back side breaking than the reverse situation.
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Yea dont know why they like to bash on sony while it could be a user that doesn't know his stuff. We all know them people at the verge are never happy with a phone unless its a iphone.
well, we had bend gate with an iphone and we have glass gate with z5c - its food for haters
RiTCHiE007 said:
Yea dont know why they like to bash on sony while it could be a user that doesn't know his stuff. We all know them people at the verge are never happy with a phone unless its a iphone.
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Or it could be a real issue. It certainly was with the Z3c. I quite often do not agree with the reviews on verge, but automatically disqualifying something because it is posted on that site is a bit too much like fanboyism for me.
Also, someone who is "putting a phone on a table so it accidentally lands at a bad angle on another object" is for me very much not "a user that doesn't know his stuff". Sorry, but a phone which cannot take *that* without getting damaged simply has a design error.
Lets wait an see. It could be an isolated incident or it could be like with its predecessor something relatively common. I for my part will wait till at least Christmas before I but a Z5c. I really want for it to succeed - because if it doesn't we can probably say goodbye to any good android phones sub-5" - but I won't buy it if I have to be afraid it gets damaged each time I do not handle it with kids gloves.
I'm definitely a Sony Xperia fan boy. I love the compacts. I wish they would make compact waterproof phones forever. But even I confess the z3 compact cracked back panel was not just a Crackgate. It was very much real. I really hope it won't be an issue for my soon to order z5 compact.
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tudork said:
I'm definitely a Sony Xperia fan boy. I love the compacts. I wish they would make compact waterproof phones forever. But even I confess the z3 compact cracked back panel was not just a Crackgate. It was very much real. I really hope it won't be an issue for my soon to order z5 compact.
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Click to expand...
Click to collapse
new one still seem waterproof
https://www.youtube.com/watch?v=0X2jSk_5uKY
https://www.youtube.com/watch?v=yEpNfOZ_vx4
And i got my z5c today to replace my z3c and i love it! The fingerprint scanner is such a win!
Well I just absolutely annihilated the backing on my two week old z5c.
Carrying boxes, slipped from thigh height onto cement and now looks like a bomb site.
Spiderweb cracks across half the back, glass splinters coming out everywhere.
I know concrete = bad but at least my RAZR m I'm writing from survived that for over a year, including concrete drops, before I put a case on it.
But Christ that back glass is anything but tough.
For the love of god either have insurance or put a case on it. This phone is slippery in any circumstance and one hard surface will ruin your day.
Hoping Sony will be helpful with repairs when I call tomorrow.
Love my phone, hate that they made it this fragile
_Aj_ said:
Well I just absolutely annihilated the backing on my two week old z5c.
Carrying boxes, slipped from thigh height onto cement and now looks like a bomb site.
Spiderweb cracks across half the back, glass splinters coming out everywhere.
I know concrete = bad but at least my RAZR m I'm writing from survived that for over a year, including concrete drops, before I put a case on it.
But Christ that back glass is anything but tough.
For the love of god either have insurance or put a case on it. This phone is slippery in any circumstance and one hard surface will ruin your day.
Hoping Sony will be helpful with repairs when I call tomorrow.
Love my phone, hate that they made it this fragile
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be happy its just the back tho because the back is easy to replace.
My z5c back just broke.
Took it in my hand. Did nothing.
Heard a click and there it was.
The upside of glass its alot more scratch resistance from plastic even from aluminium
the down side is more sensitive to high heat\cold changes and hits can stutter it more easily
i'vgot silicon case
Well, my Z5C back glass is now a spiderweb of shattered lines. Questions:
1. Where exactly can I get my hands on the original Sony back cover? Even though I am willing to pay Sony in the US to have it replaced, they are telling me they don't have availability to perform out-of-warranty work. They'll call me when they have availability. (Huh?!?)
2. Is the glass back itself part of the waterproofing membrane? When I watched the tear down video of the Z5C, it appears that there is a plastic membrane on the inside surface of the glass back. My basic inquiry is if the shattered back glass in itself renders the phone non-waterproof, or if it is still waterproof?
Thanks!
StHalcyon said:
Well, my Z5C back glass is now a spiderweb of shattered lines. Questions:
1. Where exactly can I get my hands on the original Sony back cover? Even though I am willing to pay Sony in the US to have it replaced, they are telling me they don't have availability to perform out-of-warranty work. They'll call me when they have availability. (Huh?!?)
2. Is the glass back itself part of the waterproofing membrane? When I watched the tear down video of the Z5C, it appears that there is a plastic membrane on the inside surface of the glass back. My basic inquiry is if the shattered back glass in itself renders the phone non-waterproof, or if it is still waterproof?
Thanks!
Click to expand...
Click to collapse
1. Try Ebay. In europe they are around 10€, much cheaper if you order them from china, however i don't think they are all original. Look for the SONY logo in the middle of the glas.
2. I would say yes. The membrane you saw is probably the adhesive of the back panel https://www.ifixit.com/Store/Parts/Sony-Xperia-Z5-Compact-Back-Cover-Adhesive/IF312-102 if the glas is broken inside the adhesive it should be no more waterproof.
However you can test it by yourself:
http://forum.xda-developers.com/z5-compact/general/water-resistant-waterproofing-testing-t3463969
Gewiz said:
1. Try Ebay. In europe they are around 10€, much cheaper if you order them from china, however i don't think they are all original. Look for the SONY logo in the middle of the glas.
2. I would say yes. The membrane you saw is probably the adhesive of the back panel https://www.ifixit.com/Store/Parts/Sony-Xperia-Z5-Compact-Back-Cover-Adhesive/IF312-102 if the glas is broken inside the adhesive it should be no more waterproof.
However you can test it by yourself:
http://forum.xda-developers.com/z5-compact/general/water-resistant-waterproofing-testing-t3463969
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Click to collapse
Thanks, but I am afraid to order from eBay, because based on seller reviews, there were many people complaining that they either did not get the item after purchase, or the NFC won't work. Many of the sellers blur/censor out the Sony mark. Not quite sure why, but it makes me think that these are not original items.
StHalcyon said:
Thanks, but I am afraid to order from eBay, because based on seller reviews, there were many people complaining that they either did not get the item after purchase, or the NFC won't work. Many of the sellers blur/censor out the Sony mark. Not quite sure why, but it makes me think that these are not original items.
Click to expand...
Click to collapse
Never had problems on ebay, sometimes on aliexpress. But till now, everytime when the order didn't arrive, i got a full refund without any problem. So i think it worth a try.
Of course when a seller blur out the logo its normally a bad sign and i would look for another dealer.

Material covering flash plastic?

Hi y'all.. Bought the lg g6 recently. So far loving it. I like how the phone is entirely scratch resistant however I just noticed that the material covering the flash is plastic. I saw a deep scratch and had no idea how it got there given that I've had the phone in a mil grade case ever since opening he package. I put my finger on the flash and the scratches got even worse. I'm considering returning the phone because of this, has anyone run into this??
Watch the video in youtube from jerryrigeverything to see from wich material is the flash supposed to be.
iori_cl said:
Watch the video in youtube from jerryrigeverything to see from wich material is the flash supposed to be.
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I watched both of his G6 videos - unfortunately he never did a scratch test of the material covering the flash
Really??
Snowleopard86 said:
... I'm considering returning the phone because of this, has anyone run into this??
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Click to collapse
Really?? You're going to return a phone because of the material that was used to cover the LED camera flash?? What impact is a scratch on the plastic of your LED flash going to have on your photos?
I'm pretty sure the majority of phones out now use plastic for the flash. If you're considering returning it because of that then you should just get an iPhone. The plastic will refract the light regardless of whether there's scratches or not.
Saythis said:
I'm pretty sure the majority of phones out now use plastic for the flash. If you're considering returning it because of that then you should just get an iPhone. The plastic will refract the light regardless of whether there's scratches or not.
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Click to collapse
I have a Nexus 5X which is manufactured by LG - it seems to use a harder plastic because I don't see any scratches on the material covering the flash. I noticed the iPhone uses glass? for the flash? I might look into this
Confirmed. All phones use plastic on flash except for one, S8
iori_cl said:
Confirmed. All phones use plastic on flash except for one, S8
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Click to collapse
where did you get this data?
Google mainly and the channel i told you, in the test video for the s8 he says: " first time i ever see a glass on a flashlight", so i went straight to google and in fact its true.
iori_cl said:
Google mainly and the channel i told you, in the test video for the s8 he says: " first time i ever see a glass on a flashlight", so i went straight to google and in fact its true.
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Click to collapse
ok this might be a game changer for me then lol - I chose LG G6 over the S8 because the G6 has a flat screen (I hate the curved screens because of the lack of screen protectors) - however I can't stand that a premium phone like the G6 opted for plastic to cover the flash, unacceptable.
Is not only LG, every other brand is exactly the same. Mi wife has a HTC 10, and that part is indeed plastic.
If a I were you, I wouldn't worry and enjoy the phone, its amazing
iori_cl said:
Is not only LG, every other brand is exactly the same. Mi wife has a HTC 10, and that part is indeed plastic.
If a I were you, I wouldn't worry and enjoy the phone, its amazing
Click to expand...
Click to collapse
I already returned my G6 because of the plastic flash issue - I think it's a really cheap plastic because everytime I lightly brushed the flash with my finger there was a new scratch... pretty crazy
Snowleopard86 said:
I already returned my G6 because of the plastic flash issue - I think it's a really cheap plastic because everytime I lightly brushed the flash with my finger there was a new scratch... pretty crazy
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Click to collapse
Did you check your new phone to make sure the mic and earpiece holes aren't gonna collect any dust? That right there is gonna KILL your smartphone experience. Also, don't forget to check the pressure sensitivity of the volume buttons.... can't have those taking too much or too little pressure to activate, right? And you're not thinking about getting the S8, are you?? My God, man, you DO know the volume control is just a single bar instead of two distinct buttons, right?? WHAT IF YOU ACCIDENTALLY PRESS UP WHEN YOU MEAN TO PRESS DOWN?!? THE HORROR!!!
Hahahaha funny!
a Mr. Smith said:
Did you check your new phone to make sure the mic and earpiece holes aren't gonna collect any dust? That right there is gonna KILL your smartphone experience. Also, don't forget to check the pressure sensitivity of the volume buttons.... can't have those taking too much or too little pressure to activate, right? And you're not thinking about getting the S8, are you?? My God, man, you DO know the volume control is just a single bar instead of two distinct buttons, right?? WHAT IF YOU ACCIDENTALLY PRESS UP WHEN YOU MEAN TO PRESS DOWN?!? THE HORROR!!!
Click to expand...
Click to collapse
on a more serious note - A cnet review noted that the G6 got a "hairline fracture" on the front despite normal use... not sure why there are physical defects like this
Fair enough
Snowleopard86 said:
on a more serious note - A cnet review noted that the G6 got a "hairline fracture" on the front despite normal use... not sure why there are physical defects like this
Click to expand...
Click to collapse
I will grant you that the phone probably picks up scratches easier than it should. I imagine LG was trying to save money by not going with Gorilla Glass 5 all the way around and sapphire crystal for the camera cover. But all these hardness ratings and scratch tests exist because ALL phones scratch and chip... some more than others. You're gonna have to pay however many thousands of dollars Apple was going to charge people for a sapphire crystal-encased phone before they scrapped that idea to get something that will really stand up to scratches and "hairline fractures."
a Mr. Smith said:
I will grant you that the phone probably picks up scratches easier than it should. I imagine LG was trying to save money by not going with Gorilla Glass 5 all the way around and sapphire crystal for the camera cover. But all these hardness ratings and scratch tests exist because ALL phones scratch and chip... some more than others. You're gonna have to pay however many thousands of dollars Apple was going to charge people for a sapphire crystal-encased phone before they scrapped that idea to get something that will really stand up to scratches and "hairline fractures."
Click to expand...
Click to collapse
right, but a hairline fracture on the screen is absurd.. that will actually affect the viewing. My Nexus 5X is mostly plastic aside from the screen and for now I'm sticking with this phone..
What if the plastic breaks, does this affect water resistance? should I even worry about it?

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